Chapter 18
Troubleshooting
254
Other
Information
18.9
USB-related Operation
Symptom
Possible causes
Action
The setting of the USB device of the
DS-L3 is improper.
Correctly set [USB DEVICE] in the [OTHERS] area of
the [SETUP MENU : MAIN] window according to
connected devices or intended use.
The performance of the PC does not
satisfy the required specifications for
using the DS-L3.
Use a PC satisfying requirements.
A computer or OS which the DS-L3
does not support is used.
The DS-L3 supports PCs where the following OS is
running:
•
Windows 7
Macintosh is not supported.
To use the DS-L3 as the external media of the PC (for
setting PTP), install a USB host driver made by
Microsoft Corporation.
Note: Operating may be abnormal if using the device
driver attached with the USB board.
Cannot be connected normally.
The USB device driver is not installed
correctly to the PC.
To use the NIS-Elements (for setting Vendor), install
the dedicated device driver and microscope device
driver.
USB 2.0 or USB 1.1-certified products
are not used for each USB board, USB
cable, and USB hub.
Use USB 2.0 or USB 1.1-certified products for each
USB board (on the PC), USB cable, and USB hub.
When connecting USB 1.1-certified products, the
transfer rate is slower than that of USB 2.0-certified
products.
Cannot transmit data normally.
Two USB hubs are used.
Keep a USB hub up to one tier.
When downloading images in a
row, the same image is
downloaded.
Images are downloaded at intervals
shorter than five seconds.
Images are updated once every five seconds.
If files are read out at intervals shorter than five
seconds, the latest image cannot always be obtained.
A warning is displayed in the
PC.
A USB 1.1 port is connected.
The warning representing “A USB device connected
to a USB hub which is not high-speed” that is
displayed in the task tray of the PC indicates that the
DS-L3 is connected to a USB 1.1 port. This is not an
error.
Note: The DS-L3 operates as a USB 1.1 device.
18.10
Printing
Symptom
Possible cause
Action
The printer is not connected properly.
Connect a printer to the USB (D) connector of the
DS-L3.
The power to the printer is not turned
on.
Turn on the power to the printer. If the power is on,
turn off and then turn on the power to the printer and
retry printing.
The USB device mode setting is not
correct.
To connect a PictBridge printer, set [USB DEVICE] to
[PRINTER] in the [OTHERS] area of the [SETUP
MENU : MAIN] window.
The image cannot be printed by
a PictBridge compatible printer.
Consumables such as paper and ink
run out.
Refill or replace the consumables by referring to the
instruction manual of the printer and retry printing.
Summary of Contents for DS-L3
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