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Appendix J: Troubleshooting
Booting problems
The following problems relate to the blink patterns of your Matrox Iris GT’s LEDs
that occur while your Matrox Iris GT boots. For more information, refer to the
.
Item
Situation
Typical messages
What to do
Where to get more
information
A
Shortly after a full
rescue or an automatic
version update, your
Matrox Iris GT is not
responding.
None, however, the
Power LED is
red/orange, and the
User LED is red and
blinking in a specific
pattern: 6-1-4-3-1
Your Matrox Iris GT is waiting to receive its operating
system over the network.
Wait until the Power and User LEDs are green or their
blink pattern changes before trying to communicate with
your Matrox Iris GT.
If your Matrox Iris GT cannot find a valid operating system
on your smart camera’s disk, it will try to download one
from the Ethernet. Use the IrisOSDownloader to redirect
your Matrox Iris GT with MIL to the appropriate location.
If the problem persists, refer to item C.
Matrox Iris OS
Downloader utility
Utilities installed on
your development
computer
Appendix H: Matrox
Iris GT utilities
None, however, the
Power LED is
red/orange, and the
User LED is red and
blinking in a specific
pattern: 6-1-1-2-1.
The maximum number of boot failures has occurred. By
default, the Boot failure watch feature is enabled on the
Matrox Iris portal website. This means that after 15
consecutive boot failures, the boot settings of your
Matrox Iris GT will be automatically reset to their factory
defaults.
Wait until the Power and User LEDs are green or their
blink pattern changes before trying to communicate with
your Matrox Iris GT.
If the problem persists, refer to item B.
Summary of Contents for Iris GT MIL
Page 12: ......
Page 28: ...28 Chapter 2 Powering and connecting to your Matrox Iris GT...
Page 40: ...40 Chapter 3 Configuring your Matrox Iris GT to work on a network...
Page 48: ...48 Chapter 4 Configuring your Matrox Iris GT to work with your computer directly...
Page 58: ...58 Chapter 5 Accessing Matrox Iris GT...
Page 88: ...88 Appendix A Glossary...
Page 152: ...152 Appendix F The breakout board...
Page 158: ...158 Appendix G Reading the LEDs...
Page 238: ...238 Appendix I Matrox Iris portal website details...
Page 250: ......
Page 256: ......