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Lenovo System x3550 M5, Installation And Service Manual

The Lenovo System x3550 M5 is a powerful and versatile server designed for exceptional performance and reliability. Its comprehensive product manual provides valuable guidance for hassle-free installation and operation. Download the user manual for free from our website, ensuring a seamless experience with your Lenovo System x3550 M5.

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User Response

Complete the following steps:

1. Clean the tape drive using the appropriate cleaning media and install new media.

2. Run the test again.

3. Clear the error log.

4. Run the test again.

5. Make sure that the drive firmware is at the latest level.

6. Rerun the test after upgrading to the latest firmware level.

7. If the failure remains, refer to "Troubleshooting by symptom" in the system "Installation and

Service Guide" for the next corrective action.

Related links

–

Lenovo Support website

–

Latest level of DSA

–

Latest level of BMC/IMM

•

264-902-000 : Tape Test Failed

Tape Test Failed. Media is not detected.

Recoverable

No

Severity

Error

Serviceable

Yes

Automatically notify support

No

User Response

Complete the following steps:

1. Clean the tape drive using the appropriate cleaning media and install new media.

2. Run the test again.

3. Make sure that the drive firmware is at the latest level.

4. Rerun the test after upgrading to the latest firmware level.

5. If the failure remains, refer to "Troubleshooting by symptom" in the system "Installation and

Service Guide" for the next corrective action.

Related links

–

Lenovo Support website

–

Latest level of DSA

–

Latest level of BMC/IMM

•

264-903-000 : Tape Test Failed

Tape Test Failed. Media is not detected.

Appendix C. DSA diagnostic test results

1101

Summary of Contents for System x3550 M5

Page 1: ...Lenovo System x3550 M5 Installation and Service Guide Machine Type 8869 ...

Page 2: ...ety information warranties and licenses information on the Lenovo Web site at https support lenovo com documents LNVO DOCS Sixth Edition May 2017 Copyright Lenovo 2016 2017 LIMITED AND RESTRICTED RIGHTS NOTICE If data or software is delivered pursuant to a General Services Administration GSA contract use reproduction or disclosure is subject to restrictions set forth in Contract No GS 35F 05925 ...

Page 3: ...dating the DMI SMBIOS data 49 Chapter 3 Troubleshooting 53 Start here 53 Diagnosing a problem 53 Undocumented problems 55 Service bulletins 55 Checkout procedure 56 About the checkout procedure 56 Performing the checkout procedure 56 Diagnostic tools 57 Light path diagnostics 59 Event logs 64 POST 67 Dynamic System Analysis 67 Automated service request call home 69 Electronic Service Agent 69 Erro...

Page 4: ...ing a ServeRAID SAS SATA controller 184 Replacing a ServeRAID SAS SATA controller 185 Removing the ServeRAID adapter memory module 191 Replacing the ServeRAID adapter memory module 192 Removing a thermal kit hot swap fan 193 Replacing a thermal kit hot swap fan 194 Removing a power supply 196 Replacing a power supply 201 Removing a hot swap hard disk drive backplane 208 Replacing a hot swap hard d...

Page 5: ...vidia GPU test 1074 DSA optical drive test results 1080 Test results for the DSA optical drive test 1080 DSA system management test results 1085 Test results for the DSA system management test 1085 DSA tape drive test results 1100 Test results for the DSA tape drive test 1100 Appendix D Getting help and technical assistance 1107 Before you call 1107 Using the documentation 1108 Getting help and in...

Page 6: ...iv Lenovo System x3550 M5 Installation and Service Guide ...

Page 7: ...en Ennen kuin asennat tämän tuotteen lue turvaohjeet kohdasta Safety Information Avant d installer ce produit lisez les consignes de sécurité Vor der Installation dieses Produkts die Sicherheitshinweise lesen Prima di installare questo prodotto leggere le Informazioni sulla Sicurezza Les sikkerhetsinformasjonen Safety Information før du installerer dette produktet Antes de instalar este produto le...

Page 8: ...n English language caution or danger statement with translated versions of the caution or danger statement in the Safety Information document For example if a caution statement is labeled Statement 1 translations for that caution statement are in the Safety Information document under Statement 1 Be sure to read all caution and danger statements in this documentation before you perform the procedur...

Page 9: ...disconnect cables as described in the following table when installing moving or opening covers on this product or attached devices To Connect To Disconnect 1 Turn everything OFF 2 First attach all cables to devices 3 Attach signal cables to connectors 4 Attach power cords to outlet 5 Turn device ON 1 Turn everything OFF 2 First remove power cords from outlet 3 Remove signal cables from connectors ...

Page 10: ...rols or adjustments or performance of procedures other than those specified herein might result in hazardous radiation exposure DANGER Some laser products contain an embedded Class 3A or Class 3B laser diode Note the following Laser radiation when open Do not stare into the beam do not view directly with optical instruments and avoid direct exposure to the beam Statement 4 CAUTION Use safe practic...

Page 11: ...ect the other end of the power cord to an easily accessible power source Statement 8 CAUTION Never remove the cover on a power supply or any part that has the following label attached Hazardous voltage current and energy levels are present inside any component that has this label attached There are no serviceable parts inside these components If you suspect a problem with one of these parts contac...

Page 12: ... that your system electrical requirements do not exceed branch circuit protection requirements Refer to the information that is provided with your device for electrical specifications Statement 15 CAUTION Make sure that the rack is secured properly to avoid tipping when the server unit is extended Statement 17 CAUTION The following label indicates moving parts nearby x Lenovo System x3550 M5 Insta...

Page 13: ...ck Safety Information Statement 2 DANGER Always lower the leveling pads on the rack cabinet Always install stabilizer brackets on the rack cabinet Always install servers and optional devices starting from the bottom of the rack cabinet Always install the heaviest devices in the bottom of the rack cabinet Copyright Lenovo 2016 2017 xi ...

Page 14: ...instructed by local regulations In the United States Lenovo has a process for the collection of this battery For information call 1 800 426 4333 Have the Lenovo part number for the battery unit available when you call DO NOT mix old and new batteries in an Uninterruptible Power Supply unit DO NOT open up any battery pack retrieved from an Uninterruptible Power Supply unit Wear safety goggles for y...

Page 15: ...formation about the server and other Lenovo server products at http shop lenovo com us en systems At http www ibm com support mysupport you can create a personalized support page by identifying Lenovo products that are of interest to you From this personalized page you can subscribe to weekly email notifications about new technical documents search for information and downloads and access various ...

Page 16: ...ive bay 8 Drive bay 9 Figure 2 Front view of the ten 2 5 inch hot swap hard disk drive model The following illustrations show a server with twelve 2 5 inch hot swap hard disk drive bays two located at the rear Drive bay 0 Drive bay 2 Drive bay 4 Drive bay 6 Drive bay 1 Drive bay 3 Drive bay 5 Drive bay 7 Drive bay 8 Drive bay 9 Figure 3 Front view of the twelve 2 5 inch hot swap hard disk drive mo...

Page 17: ...ay 0 Drive bay 1 Drive bay 2 Drive bay 3 Figure 7 Front view of the four 3 5 inch simple swap hard disk drive model If firmware and documentation updates are available you can download them from the Lenovo Web site The server might have features that are not described in the documentation that comes with the server and the documentation might be updated occasionally to include information about th...

Page 18: ...000 000000000000000000000 000000000000000000000 000000000000000000000 ID label Figure 8 ID label The MAC address label is on the top side of the user information tag Figure 9 MAC address label In addition the system service label which is on the cover of the server provides a QR code for mobile access to service information You can scan the QR code using a QR code reader and scanner with a mobile ...

Page 19: ...b site To check for updates go to http www lenovo com support Notices and statements in this document The caution and danger statements in this document are also in the multilingual Safety Information document which is available at https support lenovo com documents LNVO DOCS Each statement is numbered for reference to the corresponding statement in your language in the Safety Information document...

Page 20: ...al Serial Bus USB ports depending on the model Up to three USB 2 0 ports in the front Two USB 3 0 ports in the rear One internal USB 2 0 port used for hypervisor USB key Four network ports four 1 Gb Ethernet ports on the system One optional ML2 network daughter card One System Management RJ 45 connector on the rear to connect to a system management network This system management connector is dedic...

Page 21: ...600 x 1200 at 75 Hz SVGA compatible video controller DDR3 528 MHz SDRAM video memory controller Avocent Digital Video Compression 16 MB of video memory not expandable Size 1U Height 43 mm 1 7 in Depth 735 4 mm 28 95 in Width 434 4 mm 17 1 in Weight Approximately 19 3 kg 42 55 lb depending upon configuration PCI expansion slots Supports two PCI riser card assembly connectors Connector 1 supports lo...

Page 22: ...2 3 5 6 7 8 Note For 3 5 inch drive models your server has no fan 4 slot For 2 5 inch drive models the fan 4 slot is always occupied by a fan filler Power supply Up to two hot swap power supplies for redundancy support 550 watt ac 80 PLUS Platinum 750 watt ac 80 PLUS Platinum 750 watt ac 80 PLUS Titanium 200 240V 900 watt ac 80 PLUS Platinum 900 watt high efficiency 48 V DC 1500 watt ac 80 PLUS Pl...

Page 23: ...C 80 6 F Storage non operating Temperature 1 C to 60 C 33 8 F to 140 F Maximum altitude 3 050 m 10 000 ft Relative humidity 5 to 80 Maximum dew point 29 C 84 2 F Shipment non operating Temperature 40 C to 60 C 40 F to 140 F Maximum altitude 10 700 m 35 105 ft Relative humidity 5 to 100 Maximum dew point 29 C 84 2 F Attention Design to ASHRAE Class A3 ambient of 40 C with relaxed support Support cl...

Page 24: ...drives and 20 C hr for data centers employing disk drives Chassis is removed from original shipping container and is installed but not in use for example during repair maintenance or upgrade The equipment acclimation period is 1 hour per 20 C of temperature change from the shipping environment to the operating environment Condensation is acceptable but not rain Rail and supported rack specificatio...

Page 25: ...ep For 00KA500 and 00KA606 rails at least 1100 mm 43 31 inch deep if no CMA is to be installed at least 1200 mm 47 24 inch deep if a CMA is to be installed The option part numbers might change What your server offers This section introduces features and technologies the server uses and provides Dynamic System Analysis DSA The server comes with the Dynamic System Analysis DSA Preboot diagnostic pro...

Page 26: ... and temperature at the server level and the group level By analyzing power and temperature data Lenovo XClarity Energy Manager helps you improve business continuity and increase power efficiency For more information go to http support lenovo com us en downloads ds101160 Lenovo ToolsCenter Suite CLI The Lenovo ToolsCenter Suite CLI program is a collection of server management tools that utilize a ...

Page 27: ...swap Serial ATA SATA hard disk drives The simple swap server models support a maximum of eight 2 5 inch or four 3 5 inch simple swap SATA hard disk drives With the hot swap feature you can add remove or replace hard disk drives without turning off the server Large system memory capacity The server can support up to 1 5 TB of system memory The server provides 24 dual inline memory module DIMM conne...

Page 28: ...e server comes with an Integrated management module 2 1 IMM2 1 When the IMM is used with the systems management software that comes with the server you can manage the functions of the server locally and remotely The IMM also provides system monitoring event recording and network alert capability The systems management connector on the rear of the server is dedicated to the IMM The dedicated system...

Page 29: ...st Memory down sizing non mirrored memory After a restart of the server after the memory controller detected a non mirrored uncorrectable error and the memory controller cannot recover operationally the IMM logs the uncorrectable error and informs POST POST logically maps out the memory with the uncorrectable error and the server restarts with the remaining installed memory Menu driven setup syste...

Page 30: ...read only memory ROM resident code locally or over the LAN Vital product data VPD on microprocessors system board power supplies and SAS SATA hot swap hard disk drive or solid state drive backplane Wake on LAN capability Server controls LEDs and power This section describes the controls and light emitting diodes LEDs and how to turn the server on and off For the locations of other LEDs on the syst...

Page 31: ...h hot swap drive server model with the standard media cage Hard disk drive activity LED green Hard disk drive status LED yellow DVD optical drive bay DVD drive activity LED DVD drive eject button Video connector Operator information panel LCD system information display panel 2 5 inch hard disk drive bays Rack release latch Rack release latch USB 2 0 connectors Figure 13 Front view eight 2 5 inch h...

Page 32: ...at the drive has failed If an optional ServeRAID controller is installed in the server when this LED is flashing slowly one flash per second it indicates that the drive is being rebuilt When the LED is flashing rapidly three flashes per second it indicates that the controller is identifying the drive DVD eject button Press this button to release a DVD or CD from the DVD drive DVD drive activity LE...

Page 33: ...esence detection button as well You can use Systems Director or IMM Web interface to light this LED remotely This LED is controlled by the IMM The locator button is pressed to visually locate the server among the others servers Check log LED When this yellow LED is lit it indicates that a system error has occurred Check the event log for additional information See Event logs on page 64 for more in...

Page 34: ...ke your selection from the menu options Scroll down button Press this button to scroll down or scroll to the right in the main menu to location and select the system information that you want displayed The following is an illustration of the LCD operating panel assembly menu options flow Reset IMM to default settings Request IMM Hard Reset Request IMM Soft Reset Clear CMOS Reset IMM to default set...

Page 35: ...ailable For the errors submenu set if only one error occurs the LCD display panel will display that error If more than one error occurs the LCD display panel displays the number of errors that have occurred If no errors occur the no error menu will be available for navigation To move within the menu options use the Scroll up or Scroll down buttons then the Select button to enter a submenu set The ...

Page 36: ... Ethernet connector 3 Ethernet connector 2 Ethernet connector 1 NMI PCI slot 1 PCI slot 2 PCI slot 3 System management Ethernet connector dedicated Figure 20 Rear view configuration of three low profile PCI riser card assemblies 0 0 0 00000 00000 00000 0 0 0 000 000 00 00 0 0 0 00 00 0000000 0000000 0000000 0 0 0 0 00 00 00 0 0 00000 00000 00000 USB 3 0 connectors Video connector Power cord connec...

Page 37: ...ion control This connector is used only by the integrated management module IMM2 1 A dedicated management network provides additional security by physically separating the management network traffic from the production network In shared mode depending on the network environment the IMM might disconnect from the network for a short time when the server restarts You can use the Setup Utility to conf...

Page 38: ...is turned off and is ready to be turned on You can press the power control button to turn on the server Lit The server is turned on System locator LED Use this LED to visually locate the server among other servers You can use Systems Director or IMM2 1 Web interface to light this LED remotely System error LED When this LED is lit it indicates that a system error has occurred An LED on the operator...

Page 39: ...e filler Cover 000 000 000 00000 00000 00000 00000 00 00 00 1U PCIe Riser 3 assembly 1x low profile x8 or x16 DVD drive filler Advanced media cage for eight 2 5 inch drive model Standard media cage for eight 2 5 inch drive model Simple media cage for eight 2 5 inch drive model 1U PCIe Riser 2 assembly 2 x low profile x8 or x16 1U PCIe Riser 1 assembly 1x low profile x16 1U PCIe Riser 2 assembly 1x...

Page 40: ...an 7 connector Fan 6 connector Fan 5 connector Fan 3 connector Fan 2 connector Fan 1 connector PCI riser card assembly connector 1 PCI riser card assembly connector 2 Microprocessor 2 Microprocessor 1 Front video connector LCD display panel connector Front USB connector DVD drive connector ServerRAID connector Graphic card connector Backplane configuration connector Backplane connector DIMM 19 24 ...

Page 41: ...er Important Before you change any switch settings or move any jumpers turn off the server then disconnect all power cords and external cables Review the information in Safety on page v Installation guidelines on page 116 Handling static sensitive devices on page 118 and Turning off the server on page 31 Any system board switch or jumper block that is not shown in the illustrations in this documen...

Page 42: ...lears the real time clock RTC registry J13 UEFI boot backup jumper Pins 1 and 2 Normal default Loads the primary server firmware ROM page Pins 2 and 3 Loads the secondary backup server firmware ROM page Notes If no jumper is present the server responds as if the pins are set to the default Changing the position of the UEFI boot backup jumper J13 from pins 1 and 2 to pins 2 and 3 before the server ...

Page 43: ...onal information about passwords 3 Off Reserved 4 Off Reserved The following table describes the functions of the SW11 switch block on the system board Table 3 System board SW11 switch block definition Switch number Default position Description 1 Off Indicates a physical presence to the system TPM 2 Off Reserved The following table describes the functions of the button on the system board Table 4 ...

Page 44: ...o requests from IMM such as a remote request to turn on the server The power on LED flashes to indicate that the server is connected to an ac power source but is not turned on Turning on the server Use this information to turn on the server Approximately five seconds after the server is connected to power one or more fans might start running to provide cooling while the server is connected to powe...

Page 45: ... server While the server remains connected to power one or more fans might continue to run To remove all power from the server you must disconnect it from the power source Some operating systems require an orderly shutdown before you turn off the server See your operating system documentation for information about shutting down the operating system CAUTION The power control button on the device an...

Page 46: ...er cords must be disconnected from the power source before you remove the PCI Express riser card assembly Otherwise the Wake on LAN feature might not work The Integrated Management Module II IMM2 can turn off the server as an automatic response to a critical system failure 32 Lenovo System x3550 M5 Installation and Service Guide ...

Page 47: ...pply UpdateXpress System Packs and individual firmware and device driver updates For additional information and to download the UpdateXpress System Pack Installer go to the ToolsCenter for System x and BladeCenter at https support lenovo com us en documents LNVO CENTER and click UpdateXpress System Pack Installer When you click an update an information page is displayed including a list of the pro...

Page 48: ...nformation about using the IMM see Using the integrated management module on page 41 and the Integrated Management Module II User s Guide at http publib boulder ibm com infocenter systemx documentation topic com lenovo sysx imm2 doc product_page html VMware ESXi embedded hypervisor The VMware ESXi embedded hypervisor software is available on the optional USB flash device or SD adapter Hypervisor i...

Page 49: ...verGuide Setup and Installation CD provides software setup tools and installation tools that are designed for your server The ServerGuide program detects the server model and optional hardware devices that are installed and uses that information during setup to configure the hardware The ServerGuide simplifies the operating system installations by providing updated device drivers and in some cases...

Page 50: ...ur operating system CD to complete the installation The ServerGuide program stores information about the server model service processor hard disk drive controllers and network adapters Then the program checks the CD for newer device drivers This information is stored and then passed to the operating system installation program The ServerGuide program presents operating system partition options tha...

Page 51: ...n the Setup Utility some of those changes are reflected in the system information you cannot change settings directly in the system information This choice is on the full Setup Utility menu only System Summary Select this choice to view configuration information including the ID speed and cache size of the microprocessors machine type and model of the server the serial number the system UUID and t...

Page 52: ... the undesired NIC connectors from the Enable Disable Adapter Option ROM Support menu Force Legacy Video on Boot Select this choice to force INT video support if the operating system does not support UEFI video output standards Rehook INT 19h Select this choice to enable or disable devices from taking control of the boot process The default is Disable Legacy Thunk Support Select this choice to ena...

Page 53: ...system recovery settings POST Watchdog Timer Select this choice to view or enable the POST watchdog timer POST Watchdog Timer Value Select this choice to view or set the POST loader watchdog timer value Reboot System on NMI Select this choice to enable or disable restarting the system whenever a nonmaskable interrupt NMI occurs Enable is the default Halt on Severe Error Select this choice to enabl...

Page 54: ...hat are generated by the baseboard management controller that is embedded in the integrated management module IMM Important If the system error LED on the front of the server is lit but there are no other error indications clear the system event log Also after you complete a repair or correct an error clear the system event log to turn off the system error LED on the front of the server POST Event...

Page 55: ...u update only during the process of updating the server firmware If the primary copy of the server firmware becomes damaged use this backup copy To force the server to start from the backup copy turn off the server then place the UEFI boot backup jumper J13 in the backup position pins 2 and 3 See System board switches jumpers and buttons on page 27 for the location of the UEFI boot backup jumper J...

Page 56: ... the IMM lights the associated system error LED and the failing DIMM error LED Environmental monitor with fan speed control for temperature voltages fan failure power supply failure and power backplane failure Intelligent Platform Management Interface IPMI Specification V2 0 and Intelligent Platform Management Bus IPMB support Invalid system configuration CONFIG LED support Local firmware code fla...

Page 57: ... blue screen capture to assist in determining the cause of the hang condition Obtaining the IMM host name Use this information to obtain the IMM host name If you are logging on to the IMM for the first time after installation the IMM defaults to DHCP If a DHCP server is not available the IMM uses a static IP address of 192 168 70 125 The default IPv4 host name is IMM plus the last 12 characters on...

Page 58: ...ld type the IP address or host name of the IMM to which you want to connect Note If you are logging on to the IMM for the first time after installation the IMM defaults to DHCP If a DHCP host is not available the IMM assigns a static IP address of 192 168 70 125 The IMM network access tag provides the default host name of the IMM and does not require you to start the server Step 2 On the Login pag...

Page 59: ...pervisor in the boot order When Embedded Hypervisor is in the correct location in the boot order press Enter Select Commit Changes and press Enter Step 6 Select Save Settings and then select Exit Setup If the embedded hypervisor image becomes corrupt go to https my vmware com web vmware downloads and follow the instructions on the screen For additional information and instructions see VMware vSphe...

Page 60: ...tor password to access the full Setup Utility menu If you do not type the administrator password a limited Setup Utility menu is available Step 3 Select System Settings Storage Step 4 Press Enter to refresh the list of device drivers Step 5 Select the device driver for your RAID controller and press Enter Step 6 Follow the instructions in the documentation for your RAID controller Lenovo ToolsCent...

Page 61: ...entifier UUID The Universal Unique Identifier UUID must be updated when the system board is replaced Use the Lenovo ToolsCenter Suite CLI to update the UUID in the UEFI based server Lenovo ToolsCenter Suite CLI is an online tool that supports several operating systems Make sure that you download the version for your operating system You can download Lenovo ToolsCenter Suite CLI from the Web site T...

Page 62: ...he user ID and password default values onecli config set SYSTEM_PROD_DATA SYsInfoUUID uuid_value user user_id password password Example that uses the user ID and password default values onecli config set SYSTEM_PROD_DATA SysInfoUUID uuid_value Online KCS access unauthenticated and user restricted You do not need to specify a value for access_method when you use this access method Example onecli co...

Page 63: ...ce DMI must be updated when the system board is replaced Use Lenovo ToolsCenter Suite CLI to update the DMI in the UEFI based server Lenovo ToolsCenter Suite CLI is an online tool that supports several operating systems Make sure that you download the version for your operating system You can download Lenovo ToolsCenter Suite CLI from the Lenovo Web site To download Lenovo ToolsCenter Suite CLI an...

Page 64: ... 95 118 imm_user_id The IMM2 account 1 of 12 accounts The default value is USERID imm_password The IMM2 account password 1 of 12 accounts The default value is PASSW0RD with a zero 0 not an O Note If you do not specify any of these parameters Lenovo ToolsCenter Suite CLI will use the default values When the default values are used and Lenovo ToolsCenter Suite CLI is unable to access the IMM2 using ...

Page 65: ...ent the host and the imm_external_ip address are required parameters imm imm_user_id imm_password imm_external_ip Where imm_external_ip The external IMM2 LAN IP address There is no default value This parameter is required imm_user_id The IMM2 account 1 of 12 accounts The default value is USERID imm_password The IMM2 account password 1 of 12 accounts The default value is PASSW0RD with a zero 0 not ...

Page 66: ...52 Lenovo System x3550 M5 Installation and Service Guide ...

Page 67: ...rred if possible reverse those changes This might include any of the following items Hardware components Device drivers and firmware System software UEFI firmware System input power or network connections Step 2 View the light path diagnostics LEDs and event logs The server is designed for ease of diagnosis of hardware and software problems Light path diagnostics LEDs See Light path diagnostics on...

Page 68: ...d SERV XPRESS and Updating the firmware on page 33 For more information about the Bootable Media Creator see https support lenovo com us en documents LNVO BOMC Be sure to separately install any listed critical updates that have release dates that are later than the release date of the UpdateXpress System Pack or UpdateXpress image see step b b Install manual system updates 1 Determine the existing...

Page 69: ...ubleshooting by symptom on page 70 to find a solution to a problem that has identifiable symptoms A single problem might cause multiple symptoms Follow the troubleshooting procedure for the most obvious symptom If that procedure does not diagnose the problem use the procedure for another symptom if possible If the problem remains contact Lenovo or an approved warranty service provider for assistan...

Page 70: ...ed hard disk drive cluster two or more servers sharing external storage devices If it is part of a cluster you can run all diagnostic programs except the ones that test the storage unit that is a hard disk drive in the storage unit or the storage adapter that is attached to the storage unit The failing server might be part of a cluster if any of the following conditions is true You have identified...

Page 71: ...oblems on page 89 Yes Run DSA see Running the DSA Preboot diagnostic programs on page 68 If DSA reports an error follow the instructions in Appendix C DSA diagnostic test results on page 949 If DSA does not report an error but you still suspect a problem see Solving undetermined problems on page 89 Diagnostic tools The section introduces available tools to help you diagnose and solve hardware rela...

Page 72: ...g server problems as well as offering a rich set of diagnostic tests of the major components of the server DSA Preboot collects the following information about the server Drive health information Event logs for ServeRAID controllers and service processors IMM2 1 configuration information IMM2 1 environmental information Installed hardware including PCI and USB information Light path diagnostics st...

Page 73: ... safety information Safety on page v and Handling static sensitive devices on page 118 If an error occurs proceed as follows 1 Look at the operator information panel see Operator information panel on page 19 on the front of the server If the check log LED is lit it indicates that information about an un isolated fault condition in the server is available in the IMM event log or in the system event...

Page 74: ...D operating panel assembly displays a current list of errors reported by the system and other information See the LCD operating panel assembly on page 19 for more information about the LCD operating panel assembly Note The LCD operating panel assembly is only available on the eight 2 5 inch server models with the advanced media cage Power supply LEDs Use this information to view power supply LEDs ...

Page 75: ...s The following table describes the problems that are indicated by various combinations of the power supply LEDs on an ac power supply and suggested actions to correct the detected problems ac power supply LEDs ac dc Error Description Action Notes On On Blinking Off Normal operation On Blinking Off Zero Output mode The zero output mode is used to configure the power supply behavior as standard red...

Page 76: ...oard or the power supply has failed 1 Reseat the power supply 2 Use the Power Configurator utility to ensure that current system power consumption is under limitation For more information and to download the utility go to http www 03 ibm com systems bladecenter resources powerconfig html Typically indicates a power supply is not fully seated On Off On The power supply has failed Replace the power ...

Page 77: ...g fast approximately 4 Hz this indicates that the IMM2 1 code is in the loading process 2 When this LED goes off momentarily this indicates that the IMM2 1 code has loaded completely 3 When this LED goes off momentarily and then starts blinking slowing approximately 1 Hz this indicates that IMM2 1 is fully operational You can now press the power control button to power on the server 4 If this LED ...

Page 78: ... messages displayed in POST event log system event log integrated management module IMM2 1 event log and DSA event log POST event log This log contains the most recent error codes and messages that were generated during POST You can view the contents of the POST event log from the Setup Utility see Starting the Setup Utility on page 37 For more information about POST error codes see Appendix B UEF...

Page 79: ... event log as the IPMI event log the IMM2 chassis event log as the ASM event log and the operating system event logs You can view the DSA event log through the DSA program see Viewing event logs without restarting the server on page 65 For more information about DSA and DSA messages see Dynamic System Analysis on page 67 and Appendix C DSA diagnostic test results on page 949 Viewing event logs thr...

Page 80: ...ort using ftp or local copy Use IPMItool to view the system event log requires IPMI driver Use the Web browser interface to the IMM to view the system event log locally requires RNDIS USB LAN driver The server is not hung and the integrated management module II IMM2 1 is connected to a network In a Web browser type the IP address for the IMM2 1 and go to the Event Log page For more information see...

Page 81: ...rs Hardware inventory including PCI and USB information Light path diagnostics status Network interfaces and settings Performance data and details about processes that are running RAID controller configuration Service processor integrated management module status and configuration System configuration Vital product data and firmware information IMM configuration information IMM environmental infor...

Page 82: ... Nvidia GPU If you are unable to restart the server or if you need comprehensive diagnostics use DSA Preboot For more information and to download the utilities go to https support lenovo com us en documents LNVO DSA Running the DSA Preboot diagnostic programs Use this information to run the DSA Preboot diagnostic programs Note The DSA memory test might take up to 30 minutes to run If the problem i...

Page 83: ...ults for each test Viewing the test log results and transferring the DSA collection Use this information to view the test log results and transferring the DSA collection To view the test log for the results when the tests are completed click the Success link in the Status column if you are running the DSA graphical user interface or type x to exit the Execute Tests menu if you are running the DSA ...

Page 84: ...wing steps before you use the troubleshooting tables Step 1 Check the system error LED on the operator information panel see Operator information panel on page 19 Step 2 Remove the software or device that you just added Step 3 Run Dynamic System Analysis DSA to determine whether the server is running correctly for information about using DSA see Appendix C DSA diagnostic test results on page 949 S...

Page 85: ...paper clip into the manual tray release opening 3 Reseat the DVD drive 4 Replace the DVD drive General problems Use this information to solve general problems Table 8 General symptoms and actions Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved If an action step is preceded by Trained technician only that step must be performed onl...

Page 86: ...g correctly Run the DSA diagnostics program to determine whether the drive is detected If the green activity LED is flashing and the yellow status LED is flashing slowly the drive is recognized by the controller and is rebuilding If neither LED is lit or flashing check the hard disk drive backplane go to Step 5 on page 72 If the green activity LED is flashing and the yellow status LED is lit repla...

Page 87: ...curately represent the actual state of the associated drive 1 If the yellow hard disk drive LED and the RAID adapter software do not indicate the same status for the drive complete the following steps a Turn off the server b Reseat the SAS SATA adapter c Reseat the backplane signal cable and backplane power cable d Reseat the hard disk drive e Turn on the server and observe the activity of the har...

Page 88: ...es to reset during POST see Appendix B UEFI POST diagnostic codes on page 925 and Appendix C DSA diagnostic test results on page 949 2 If neither condition applies check the system error log or IMM system event log see Event logs on page 64 Keyboard mouse or USB device problems Use this information to solve keyboard mouse or USB device problems Table 12 Keyboard mouse or USB device s symptoms and ...

Page 89: ... and new device drivers or to submit a request for information Symptom Action The amount of system memory that is displayed is less than the amount of installed physical memory Note Each time you install or remove a DIMM you must disconnect the server from the power source then wait 10 seconds before restarting the server 1 Make sure that No error LEDs are lit on the operator information panel No ...

Page 90: ...DIMM of those that are identified and replace it with an identical known good DIMM then restart the server Repeat as necessary If the failures continue after all identified DIMMs are replaced go to step 4 3 Return the removed DIMMs one at a time to their original connectors restarting the server after each DIMM until a DIMM fails Replace each failing DIMM with an identical known good DIMM restarti...

Page 91: ... adjusting the monitor If you cannot diagnose the problem call for service Table 15 Monitor and video s symptoms and actions Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved If an action step is preceded by Trained technician only that step must be performed only by a trained technician Go to the Support Web site at http www lenovo...

Page 92: ... server but the screen goes blank when you start some application programs 1 Make sure that The application program is not setting a display mode that is higher than the capability of the monitor You installed the necessary device drivers for the application 2 Run video diagnostics see Running the DSA Preboot diagnostic programs on page 68 If the server passes the video diagnostics the video is go...

Page 93: ...onnection problems Use this information to solve network connection problems Table 16 Network connection problems and actions Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved If an action step is preceded by Trained technician only that step must be performed only by a trained technician Go to the Support Web site at http www lenov...

Page 94: ...ormation Symptom Action An optional device that was just installed does not work 1 Make sure that The device is designed for the server see http www lenovo com serverproven You followed the installation instructions that came with the device and the device is installed correctly You have not loosened any other installed devices or cables You updated the configuration information in the Setup Utili...

Page 95: ...reset button is working correctly a Disconnect the server power cords b Reconnect the power cords c Trained technician only Reseat the operator information panel cable and then repeat steps 2a and 2b Trained technician only If the server starts replace the operator information panel If the server does not start go to step 3 3 Make sure that both power supplies installed in the server are of the sa...

Page 96: ...e the system board see For service technician only removing the system board on page 276 and For service technician only replacing the system board on page 279 4 Reinstall the component then restarting the server If the Pwr Rail 2 error has been recorded in the system event log again the component that you just reinstalled is defective Replace the defective component Trained technician only Microp...

Page 97: ...as been recorded in the system event log again the component that you just reinstalled is defective Replace the defective component DIMMs 13 through 24 see Removing a memory module on page 159 and Memory module installation on page 160 Fan 5 see Removing a thermal kit hot swap fan on page 193 and Replacing a thermal kit hot swap fan on page 194 Fan 6 Pwr rail 5 error has been recorded in the syste...

Page 98: ...e order shown restarting the server each time If the Pwr Rail 6 error has been recorded in the system event log again the component that you just reinstalled is defective Replace the defective component Optional cable for VGA external power PCI riser card assembly see Removing a PCI riser card assembly on page 169 and Replacing a PCI riser card assembly on page 172 Hard disk drives Pwr rail 7 erro...

Page 99: ...s on the operator information panel are not lit See Solving undetermined problems on page 89 Serial device problems Use this information to solve serial device problems Table 19 Serial device problems and actions Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved If an action step is preceded by Trained technician only that step must...

Page 100: ... and has a startable bootable CD or DVD drive 2 If the startup boot sequence settings have been changed make sure that the CD or DVD drive is first in the startup sequence 3 If more than one CD or DVD drive is installed make sure that only one drive is set as the primary drive Start the CD from the primary drive The MegaRAID Storage Manager program cannot view all installed drives or the operating...

Page 101: ... a description of the messages and suggested solutions to the problem 3 Contact the software vendor Universal Serial Bus USB port problems Use this information to USB port problems Table 22 Universal Serial Bus USB port problems and actions Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved If an action step is preceded by Trained te...

Page 102: ...technician only Replace the system board 2 Trained technician only Replace the microprocessor c For other rail errors Pwr rail 1 error see step 4b remove each component that is associated with the faulty Pwr rail one at a time in the sequence indicated in Table 23 Components associated with power rail errors on page 88 restarting the server each time until the cause of the overcurrent condition is...

Page 103: ...the Ethernet controller receives a link pulse from the hub If the LED is off there might be a defective connector or cable or a problem with the hub The Ethernet transmit receive activity LED is lit when the Ethernet controller sends or receives data over the Ethernet network If the Ethernet transmit receive activity is off make sure that the hub and network are operating and that the correct devi...

Page 104: ...combinations that can encounter use the following information to assist you in problem determination If possible have this information available when requesting assistance from Lenovo The model name and serial number are located on the ID label on the front of the server as shown in the following illustration Note The illustrations in this document might differ slightly from your hardware 00000000...

Page 105: ...tings Operating system control file setup See Appendix D Getting help and technical assistance on page 1107 for information about calling Lenovo for service Recovering the server firmware UEFI update failure Use this information to recover the server firmware Important Some cluster solutions require specific code levels or coordinated code updates If the device is part of a cluster solution verify...

Page 106: ...eps Step 1 Read the safety information that begins on Safety on page v and Installation guidelines on page 116 Step 2 Turn off the server and disconnect all power cords and external cables Step 3 Remove the cover see Removing the cover on page 119 Step 4 Locate the UEFI boot backup jumper J13 on the system board UEFI boot backup jumper J13 System TPM physical presence switch SW11 Clear CMOS jumper...

Page 107: ...ts fail contact your Lenovo service representative for support In band automated boot recovery method Use this information to recover the server firmware and restore the server operation to the primary bank Note Use this method if the BOARD LED is lit and there is a log entry or Booting Backup Image is displayed on the firmware splash screen otherwise use the in band manual recovery method Step 1 ...

Page 108: ...ttempts POST again The server stops responding and you must manually restart the server for the server to attempt POST again After a specified number of consecutive attempts automatic or manual the Nx boot failure feature causes the server to revert to the default UEFI configuration and start the Setup Utility so that you can make the necessary corrections to the configuration and restart the serv...

Page 109: ... parts Purchase and replacement of consumable parts is your responsibility If Lenovo acquires or installs a consumable component at your request you will be charged for the service Tier 1 customer replaceable unit CRU Replacement of Tier 1 CRUs is your responsibility If Lenovo installs a Tier 1 CRU at your request you will be charged for the installation Tier 2 customer replaceable unit You may in...

Page 110: ... 00000000000 0000 0000 0000 000 000 000 0 0 000 000 000 000 000 000 00000000000000 00000000000000 00000000000000 00000000000000 00000000000000 00000000000000 00000000000000 00000000000000 00000000000000 0 0 0 0 0 0 0 000 000 000 00000 00000 00000 00000 00 00 00 000 000 000 0000 0000 0000 33 34 35 36 37 38 39 32 31 Figure 34 Server components The following table lists the part numbers for the serve...

Page 111: ...4Y8150 3 Power supply 750 Watt high efficiency titanium ac 200 240V 94Y8152 3 Power supply 750 Watt high efficiency titanium ac 200 240V 00YL561 3 Power supply 900 Watt platinum ac 00YL567 3 Power supply 900 Watt high efficiency platinum ac 94Y8146 3 Power supply 900 Watt high efficiency platinum ac 94Y8148 3 Power supply 900 Watt high efficiency 48V dc 94Y8167 3 Power supply 1500 Watt high effici...

Page 112: ...00 MHz 135 W 4 core Addl microprocessor Intel E5 2637 v4 3 5 GHz 15 MB 2400 MHz 135 W 4 core 00MW779 5 Microprocessor Intel E5 2640 v4 2 4 GHz 20 MB 2133 MHz 90 W 10 core 00YD973 5 Microprocessor Intel E5 2640 v3 2 6 GHz 20 MB 1866 MHz 90 W 8 core 00AE688 5 Microprocessor Intel E5 2643 v4 3 4 GHz 20 MB 2400 MHz 135 W 6 core Addl microprocessor Intel E5 2643 v4 3 4 GHz 20 MB 2400 MHz 135 W 6 core 0...

Page 113: ... E5 2690 v3 2 6 GHz 30 MB 2133 MHz 135 W 12C core 00AE682 5 Microprocessor Intel E5 2695 v4 2 1 GHz 45 MB 2400 MHz 120 W 18 core Addl microprocessor Intel E5 2695 v4 2 1 GHz 45 MB 2400 MHz 120 W 18 core 00MW772 5 Microprocessor Intel E5 2697 v4 2 3 GHz 45 MB 2400 MHz 145 W 18 core 00YD968 5 Microprocessor Intel E5 2697 v3 2 6 GHz 35 MB 2133 MHz 145 W 14 core 00AE680 5 Microprocessor Intel E5 2698 ...

Page 114: ...edia cage simple 01GT040 19 Media cage standard 01KP790 20 Media cage advanced 01KP789 23 Ultraslim enhanced SATA DVD ROM 00FL352 23 Ultraslim enhanced SATA multi burner 00FL353 25 Hard disk drive 3 5 inch hot swap nearline SAS 1 TB 7 2 K 6 Gbps 90Y8568 25 Hard disk drive 3 5 inch hot swap nearline SAS 2 TB 7 2 K 6 Gbps 90Y8573 25 Hard disk drive 3 5 inch hot swap nearline SAS 3 TB 7 2 K 6 Gbps 90...

Page 115: ...e entry solid state drive 3 5 inch hot swap SATA 960 GB 00YC421 25 Enterprise performance solid state drive 3 5 inch hot swap SATA 400 GB S3710 series 00YC341 25 Enterprise performance solid state drive 3 5 inch hot swap SATA 800 GB S3710 series 00YC346 25 Enterprise value solid state drive 3 5 inch hot swap SATA 120 GB 00AJ436 25 Enterprise value solid state drive 3 5 inch hot swap SATA 480 GB 00...

Page 116: ...600 GB 10 K 12 Gbps 00WG691 27 Hard disk drive 2 5 inch hot swap SAS 600 GB 10 K 12 Gbps 00NA242 27 Hard disk drive 2 5 inch hot swap SAS 900 GB 10 K 12 Gbps 00WG696 27 Hard disk drive 2 5 inch hot swap SAS 900 GB 10 K 12 Gbps 00NA252 27 Hard disk drive 2 5 inch hot swap SAS 900 GB 10 K 12 Gbps 01GV031 27 Hard disk drive 2 5 inch hot swap SAS 900 GB 15 K 12 Gbps 01GV041 27 Hard disk drive 2 5 inch...

Page 117: ...0 GB 00AJ208 27 Enterprise solid state drive 2 5 inch hot swap SAS 400 GB 00AJ213 27 Enterprise solid state drive 2 5 inch hot swap SAS 800 GB 00AJ218 27 Enterprise solid state drive 2 5 inch hot swap MLC SAS 200 GB 00FN380 27 Enterprise solid state drive 2 5 inch hot swap MLC SAS 400 GB 00FN390 27 Enterprise solid state drive 2 5 inch hot swap MLC SAS 800 GB 00FN400 27 Enterprise solid state driv...

Page 118: ...stream solid state drive 2 5 inch hot swap SAS 400 GB 12 Gbps 00YC461 27 Enterprise mainstream solid state drive 2 5 inch hot swap SAS 800 GB 12 Gbps 00YC466 27 Enterprise mainstream solid state drive 2 5 inch hot swap SAS 1 6 TB 12 Gbps 00YC471 27 Enterprise mainstream PCIe solid state drive 2 5 inch hot swap NVMe 960 GB 00YK288 27 Enterprise mainstream PCIe solid state drive 2 5 inch hot swap NV...

Page 119: ...ate drive 2 5 inch hot swap SATA 120 GB S3500 series 00AJ172 27 Enterprise value solid state drive 2 5 inch hot swap SATA 240 GB S3500 series 00AJ177 27 Enterprise value solid state drive 2 5 inch hot swap SATA 480 GB S3500 series 00AJ182 27 Enterprise value solid state drive 2 5 inch hot swap SATA 800 GB S3500 series 00AJ187 27 Enterprise value solid state drive 2 5 inch hot swap MLC SATA 1 6 TB ...

Page 120: ... disk drives 00FJ758 34 Backplane ten 2 5 inch hard disk drives two NVMe drive connectors 00YL821 37 Hot swap fan 00KC909 39 Air baffle 3 5 inch hard disk drive model 00KF665 39 Air baffle 2 5 inch hard disk drive model 00KF666 Adapter 2x10GbE BaseT Adapter 95Y3759 Adapter 5200GB Enterprise io3 Flash Adapter 00JY006 Adapter Broadcom NetXtreme 2x10GbE BaseT Adapter 00E2714 Adapter Broadcom NetXtrem...

Page 121: ...dapter io3 1250 GB 00AE985 Adapter Enterprise Value Flash Adapter io3 1300 GB 00JY000 Adapter Enterprise Value Flash Adapter io3 1600 GB 00AE988 Adapter Enterprise Value Flash Adapter io3 2600 GB 00JY003 Adapter Enterprise Value Flash Adapter io3 3200 GB 00AE991 Adapter Enterprise Value Flash Adapter io3 6400 GB 00AE994 Adapter Intel I350 F1 1xGbE fiber adapter 00AG502 Adapter Intel I350 T2 2xGbE ...

Page 122: ...D9678 Adapter MLX 25G ML2 Adapter 00MN993 Adapter N2215 SAS SATA HBA 47C8676 Adapter N2225 SAS SATA host bus adapter 00AE914 Adapter NVIDIA Quadro K420 90Y2436 Adapter NVIDIA Quadro K600 90Y2383 Adapter NVIDIA Quadro K620 90Y2440 Adapter P3700 1 6TB NVMe Enterprise Performance Flash Adapter 00YA813 Adapter P3700 2 0TB NVMe Enterprise Performance Flash Adapter 00YA816 Adapter QLogic 8Gb FC single p...

Page 123: ...to SFF 8088 4 m 00YE301 Cable external Mini SAS 6 Gbps SFF 8088 to SFF 8088 6 m 00YE302 Cable external USB 3 0 3 m 00MW395 Cable flash power module 46C9793 Cable GPU power 00KC964 Cable green Cat5e cable 0 6 m 40K8976 Cable green Cat5e cable 1 5 m 40K8977 Cable green Cat5e cable 3 m 40K8978 Cable green Cat5e cable 10 m 40K8979 Cable green Cat5e cable 25 m 40K8980 Cable hard disk drive Mini SAS 730...

Page 124: ...QSFP28 Cable 1 5 m 00MP534 Cable Mellanox EDR IB Passive Copper QSFP28 Cable 2 m 00MP538 Cable Mellanox EDR IB Passive Copper QSFP28 Cable 3 m 00MP562 Cable Mellanox QSFP Passive Copper FDR14 InfiniBand Cable 2 m 46W0585 Cable Mini SAS 6 m 44X3322 Cable Mini SAS HD 00YL487 Cable Mini SAS HD 570 mm 00YL819 Cable NVMe cable 00YL486 Cable optical drive 480 mm 00KC958 Cable passive DAC SFP cable 1 5 m...

Page 125: ...TA controller 46C9111 ServeRAID M5225 2 GB SAS SATA controller 00AE939 ServeRAID M5200 Series 1GB Cache RAID 5 Upgrade 47C8657 ServeRAID M5200 Series 1GB Flash RAID 5 Upgrade 47C8661 ServeRAID M5200 Series 2GB Flash RAID 5 Upgrade 47C8665 ServeRAID M5200 Series 4GB Flash RAID 5 Upgrade 47C8669 Service label 00YJ764 Slide 00MV990 Slide rail kit universal Gen II 00KA593 Tape drive RDX 3 0 external 0...

Page 126: ...arts are available for purchase from the retail store Table 24 Structural parts Type 8869 Index Description Part number 1 Top cover 00KF667 2 Power supply filler 94Y7610 12 Chassis four 3 5 inch hard disk drives 00KF662 12 Chassis eight 2 5 inch hard disk drives 00KF663 12 Chassis ten 2 5 inch hard disk drives 00KF664 21 Media cage ten 2 5 inch hard disk drives 00KF678 22 Filler DVD drive 00KF416 ...

Page 127: ...tlet Power cords for this product that are used in the United States and Canada are listed by Underwriter s Laboratories UL and certified by the Canadian Standards Association CSA For units intended to be operated at 115 volts Use a UL listed and CSA certified cord set consisting of a minimum 18 AWG for system input rating below 10 A or 16 AWG when over 10 A Type SVT or SJT three conductor cord a ...

Page 128: ...aziland Uganda 39M5151 Abu Dhabi Bahrain Botswana Brunei Darussalam Channel Islands China Hong Kong S A R Cyprus Dominica Gambia Ghana Grenada Iraq Ireland Jordan Kenya Kuwait Liberia Malawi Malaysia Malta Myanmar Burma Nigeria Oman Polynesia Qatar Saint Kitts and Nevis Saint Lucia Saint Vincent and the Grenadines Seychelles Sierra Leone Singapore Sudan Tanzania United Republic of Trinidad and Tob...

Page 129: ...onal hardware devices updating the firmware and device drivers and completing the installation Business Partners must also complete the steps in Instructions for Business Partners on page 118 Important To help ensure that the devices that you install work correctly and do not introduce problems observe the following precautions 1 Make sure that the server and the installed firmware levels support ...

Page 130: ...test level of code is supported for the cluster solution before you update the code For additional information about tools for updating managing and deploying firmware see the ToolsCenter for System x and BladeCenter at http publib boulder ibm com infocenter toolsctr v1r0 Before you install optional hardware make sure that the server is working correctly Start the server and make sure that the ope...

Page 131: ...nd the front and rear of the server Do not place objects in front of the fans For proper cooling and airflow replace the server cover before you turn on the server Operating the server for extended periods of time more than 30 minutes with the server cover removed might damage server components You have followed the cabling instructions that come with optional adapters You have replaced a failing ...

Page 132: ...wn the device If it is necessary to set down the device put it back into its static protective package Do not place the device on the server cover or on a metal surface Take additional care when handling devices during cold weather Heating reduces indoor humidity and increases static electricity Updating the server configuration When you start the server for the first time after you add or remove ...

Page 133: ... send_http html secure Secure upload with the system serial number https www ecurep ibm com app upload_hw Returning a device or component If you are instructed to return a device or component follow all packaging instructions and use any packaging materials for shipping that are supplied to you Removing and replacing server components This section provides information for removing and replacing co...

Page 134: ... Unlock Figure 35 Unlocking the cover Step 5 Press the blue tab on the cover release latch and lift up the cover release latch Then slide the cover to the rear 00 Latch Cover Figure 36 Cover removal Step 6 Lift the server cover off the server and set it aside Attention For proper cooling and airflow replace the server cover before you turn on the server Replacing the cover Use this information to ...

Page 135: ...e the cover toward the front of the server Step 4 Make sure that the cover correctly engages all the inset tabs on the server Step 5 Press down on the blue latch on the top in the center of the front of the server of the cover Latch Cover 0000000000000 0000000000000 0000000000000 0000000000000 0000000000000 0000000000000 0000000000000 0000000000000 000000000000 000000000000 000000000000 0000000000...

Page 136: ... aside Baffle pin hole Baffle pin Baffle pin Baffle pin hole Air baffle Figure 39 Air baffle removal Attention For proper cooling and airflow replace the air baffle before you turn on the server Operating the server with the air baffle removed might damage server components Replacing the air baffle Use this information to replace the air baffle To install the air baffle complete the following step...

Page 137: ...e peripheral devices and the server Removing a RAID adapter battery or flash power module Use this information to remove a remotely installed RAID adapter battery or flash power module To remove a RAID adapter battery or flash power module complete the following steps Note The 2 5 inch hard disk drive server model supports up to two RAID adapter batteries or flash power modules while the 3 5 inch ...

Page 138: ... module Note The cable routing is different between 2 5 inch and 3 5 inch hard disk drive server models Figure 41 RAID adapter battery or flash power module cable routing for 3 5 inch hard disk drive server models 124 Lenovo System x3550 M5 Installation and Service Guide ...

Page 139: ...ting for 2 5 inch hard disk drive server models Step 5 Remove the RAID adapter battery or flash power module from the chassis Steps for removing the RAID adapter battery or flash power module for 2 5 inch hard disk drive server models Chapter 5 Removing and replacing components 125 ...

Page 140: ...ter battery or flash power module removal for 2 5 inch hard disk drive server models Steps for removing the RAID adapter battery or flash power module for 3 5 inch hard disk drive server models a Press the blue release tabs and rotate the battery or power module holder upward 126 Lenovo System x3550 M5 Installation and Service Guide ...

Page 141: ...t be installed remotely near the optical drive cage or the backplane To install a RAID adapter battery in the server complete the following steps Note The 2 5 inch hard disk drive server model supports up to two RAID adapter batteries or flash power modules while the 3 5 inch hard disk drive server model supports only one RAID adapter battery or flash power module Step 1 Read the safety informatio...

Page 142: ...le routing is different between 2 5 inch and 3 5 inch hard disk drive server models Figure 45 RAID adapter battery or flash power module cable connection for 3 5 inch hard disk drive server models 128 Lenovo System x3550 M5 Installation and Service Guide ...

Page 143: ...e holder before opening the holder Step 8 Install the battery or flash power module Steps for installing the RAID adapter battery or flash power module for 2 5 inch hard disk drive server models a Release the retention clip in the open position b Align the cable connector with the slot on the holder Place the battery or flash power module into the holder and make sure that the holder engages the b...

Page 144: ... the RAID adapter battery or flash power module for 3 5 inch hard disk drive server models a Press the blue release tabs and lift the battery or power module holder upward b Align the cable connector with the slot on the holder Place the battery or flash power module into the holder and make sure that the holder engages the battery or flash power module securely c Connect the other end of the cabl...

Page 145: ...ter battery or flash power module holder To remove a RAID adapter battery or flash power module holder complete the following steps Note The following steps only apply to 2 5 inch hard disk drive server models The RAID adapter battery or flash power module holder cannot be removed for 3 5 inch hard disk drive server models Step 1 Read the safety information that begins on Safety on page v and Inst...

Page 146: ...eplace a RAID adapter battery or flash power module holder To install a RAID adapter battery or flash power module holder complete the following steps Note The following steps only apply to 2 5 inch hard disk drive server models The RAID adapter battery or flash power module holder cannot be removed for 3 5 inch hard disk drive server models Step 1 Read the safety information that begins on Safety...

Page 147: ...er and peripheral devices Removing the EIA bracket Use this information to remove the EIA bracket To remove the EIA bracket complete the following steps Step 1 Read the safety information that begins on Safety on page v and Installation guidelines on page 116 Step 2 If necessary turn off the server and peripheral devices and disconnect the power cords and all external cables Step 3 If the server h...

Page 148: ...e right then remove it from the chassis 00000000000 00000000000 00000000000 00000000000 00000000000 00000000000 EIA bracket Figure 52 EIA bracket removal Replacing the EIA bracket Use this information to replace the EIA bracket To replace the EIA bracket complete the following steps Step 1 Read the safety information that begins on Safety on page v and Installation guidelines on page 116 134 Lenov...

Page 149: ...l the screws 00000000000 00000000000 00000000000 00000000000 00000000000 00000000000 T8 torx wrench Figure 54 Screw installation Step 4 Slide the server back into the rack until it latches Step 5 Reconnect the external cables and power cords if necessary Removing and replacing Tier 1 CRUs Replacement of Tier 1 CRUs is your responsibility If Lenovo installs a Tier 1 CRU at your request you will be ...

Page 150: ...k the drive handle 000000000000000 000000000000000 000000000000000 000000000000000 000000000000000 000000000000000 000000000000000 000000000000000 000000000000000 000000000000000 0000000000 0000000000 0000000000 0000000000 0000000000 0000000000 0000000000 Drive handle Drive handle 2 5 inch hot swap hard disk drive 3 5 inch hot swap hard disk drive Figure 55 Hot swap hard disk drives removal Step 4...

Page 151: ...inted metal surface on the server then remove the drive from the package and place it on a static protective surface Step 4 Install the hard disk drive in the drive bay a Make sure that the tray handle is in the open unlocked position b Align the drive with the guide rails in the bay 0000000000 0000000000 0000000000 0000000000 0000000000 0000000000 0000000000 000000000000000 000000000000000 000000...

Page 152: ...l cables Step 3 Slide the blue release latch to the right with one finger to release the drive while using another finger to grasp the black drive handle and pull the hard disk drive out of the drive bay 0000000000000000 0000000000000000 0000000000000000 0000000000000000 0000000000000000 0000000000000000 0000000000000000 0000000000000000 0000000000000000 0000000000000000 0 0 0 0 0 0 0 0 0 Release ...

Page 153: ...agnetic interference EMI integrity and cooling of the server are protected by having all bays and PCI and PCI Express slots covered or occupied When you install a drive PCI or PCI Express adapter save the EMC shield and filler panel from the bay or PCI or PCI Express adapter slot cover in the event that you later remove the device To install a simple swap hard disk drive complete the following ste...

Page 154: ...tional simple swap hard disk drives do so now Step 8 Turn on the peripheral devices and the server Removing the rear 2 5 inch hot swap drive kit Use this information to remove the rear 2 5 inch hot swap drive kit To remove the rear 2 5 inch hot swap drive kit complete the following steps Step 1 Read the safety information that begins on Safety on page v and Installation guidelines on page 116 Step...

Page 155: ... 12Gb and power cables from the 2 5 inch hot swap drive backplane and power connector SAS SATA power cable SAS SATA signal cables Figure 61 Mini SAS HD 12Gb and power cable disconnection Chapter 5 Removing and replacing components 141 ...

Page 156: ...12Gb connector Figure 62 Mini SAS HD 12Gb and power cable connector location on backplane Step 6 Loosen the screw located at the rear of the chassis 000000 000000 000000 000000 000000 000000 000000 000000 000000 000000 Screw 00 00 00 00000 00000 00000 00000 Figure 63 Screw location 142 Lenovo System x3550 M5 Installation and Service Guide ...

Page 157: ... drive kit Figure 64 Rear 2 5 inch hot swap drive kit removal Step 8 If you are instructed to return the rear 2 5 inch hot swap drive kit follow all packaging instructions and use any packaging materials for shipping that are supplied to you Replacing the rear 2 5 inch hot swap drive kit Use this information to replace the rear 2 5 inch hot swap drive kit To replace the rear 2 5 inch hot swap driv...

Page 158: ...on Always follow the installation sequence in this step Failure to do so may result in damage to the rear 2 5 inch hot swap drive kit 0000 0000 0000 0000 000000 000000 000000 00000 00000 00000 2 1 PCI riser card assembly 3 Handle Rear 2 5 inch hot swap drive kit Figure 65 Rear 2 5 inch hot swap drive kit installation Step 5 Tighten the screw to secure the rear hard disk drive kit to the chassis 00...

Page 159: ...e Mini SAS HD 12Gb and power cables to the rear hot swap backplane Power connector Mini SAS HD 12Gb connector Figure 67 Mini SAS HD 12Gb and power cable connector location on the rear backplane Chapter 5 Removing and replacing components 145 ...

Page 160: ...120 Step 9 Slide the server into the rack Step 10 Reconnect the power cords and any cables that you removed Step 11 Turn on the peripheral devices and the server Removing the DVD drive Use this information to remove the DVD drive To remove a DVD drive complete the following steps Note The DVD drive is available on some models Step 1 Read the safety information that begins on Safety on page v and I...

Page 161: ...m the rear to slide it out of the bay 0000000000000 0000000000000 0000000000000 0000000000000 0000000000000 0000000000000 0000000000000 DVD drive Release tab Figure 69 DVD drive removal for 2 5 inch hard disk drive server models 0 0 0 000000 000000 000000 000000 000000 000000 DVD drive Release tab Figure 70 DVD drive removal for 3 5 inch hard disk drive server models Chapter 5 Removing and replaci...

Page 162: ...tall the replacement drive or replace the DVD drive filler panel Alignment pins Drive retention clip Figure 71 DVD drive retention clip removal Step 6 Attach the drive retention clip to the side of the DVD drive filler panel that you removed 148 Lenovo System x3550 M5 Installation and Service Guide ...

Page 163: ...hard disk drive server models Step 8 If you are instructed to return the DVD drive follow all packaging instructions and use any packaging materials for shipping that are supplied to you Replacing the DVD drive Use this information to replace the DVD drive The following notes describe the type of drives that the server supports and other information that you must consider when you install a drive ...

Page 164: ...ernal cables Note When you disconnect the power source from the server you lose the ability to view the LEDs because the LEDs are not lit when the power source is removed Before you disconnect the power source make a note of which LEDs are lit including the LEDs that are lit on the operation information panel and LEDs inside the server on the system board Step 3 Remove the cover see Removing the c...

Page 165: ...fiber optic devices or transmitters are installed note the following Do not remove the covers Removing the covers of the laser product could result in exposure to hazardous laser radiation There are no serviceable parts inside the device Use of controls or adjustments or performance of procedures other than those specified herein might result in hazardous radiation exposure DANGER Some laser produ...

Page 166: ... switches Step 8 Attach the drive retention clip that you removed from the DVD drive filler panel to the side of the new DVD drive Alignment pins Drive retention clip Figure 76 DVD drive retention clip installation Step 9 Align the DVD drive in the drive bay and slide the DVD drive into the DVD drive bay until the DVD drive clicks into place 0000000000000 0000000000000 0000000000000 0000000000000 ...

Page 167: ...drive cable Use this information to remove the DVD drive cable To remove the DVD cable complete the following steps Step 1 Read the safety information that begins on Safety on page v and Installation guidelines on page 116 Step 2 Turn off the server and peripheral devices and disconnect the power cords Step 3 Remove the cover see Removing the cover on page 119 Step 4 Remove the air baffle see Remo...

Page 168: ...the connector release tab in order to disconnect the DVD drive cable from the system board Do not disconnect the DVD drive cable by using excessive force DVD drive connector Cable connector latch DVD drive cable Figure 79 DVD drive cable removal for 2 5 inch hard disk drive server models 154 Lenovo System x3550 M5 Installation and Service Guide ...

Page 169: ...tor latch DVD drive cable Figure 80 DVD drive cable removal for 3 5 inch hard disk drive server models Step 6 Slide the DVD drive out of the server see Removing the DVD drive on page 146 Chapter 5 Removing and replacing components 155 ...

Page 170: ...nd use any packaging materials for shipping that are supplied to you Replacing the DVD drive cable Use this information to replace the DVD drive cable To install the DVD drive cable complete the following steps Step 1 Read the safety information that begins on Safety on page v and Installation guidelines on page 116 Step 2 Turn off the server and peripheral devices and disconnect the power cords a...

Page 171: ...tor on the rear of the DVD drive cage Press the cable connector into the DVD drive cage connector and slide it to the left until it is firmly seated Cable connector latch Figure 82 DVD drive cable latch Chapter 5 Removing and replacing components 157 ...

Page 172: ...ation shows Make sure that the cable is not pinched and does not cover any connectors or obstruct any components on the system board DVD drive connector Cable connector latch DVD drive cable Figure 83 DVD drive cable routing for 2 5 inch hard disk drive server models 158 Lenovo System x3550 M5 Installation and Service Guide ...

Page 173: ...er cords and any cables that you removed Step 10 Turn on the peripheral devices and the server Removing a memory module Use this information to remove a memory module To remove a dual inline memory module DIMM complete the following steps Step 1 Read the safety information that begins on Safety on page v and Installation guidelines on page 116 Step 2 Turn off the server and peripheral devices and ...

Page 174: ...n you install or remove DIMMs the server configuration information changes When you restart the server the system displays a message that indicates that the memory configuration has changed The server supports only industry standard double data rate 4 DDR4 2400 MHz PC4 19200 registered or load reduction synchronous dynamic random access memory SDRAM dual inline memory modules DIMMs with error corr...

Page 175: ...at 2400 MHz When you install 2 RDIMMs per channel the memory runs at 2400 MHz When you install 3 RDIMMs per channel the memory may run at 1866 MHz All channels in a server run at the fastest common frequency Do not install registered unbuffered and load reduction DIMMs in the same server The maximum memory speed is determined by the combination of the microprocessor DIMM speed DIMM type Operating ...

Page 176: ... DIMM must be installed for each microprocessor For example you must install a minimum of two DIMMs if the server has two microprocessors installed However to improve system performance install a minimum of four DIMMs for each microprocessor DIMMs in the server must be the same type RDIMM or LRDIMM to ensure that the server will operate correctly When you install one quad rank DIMM in a channel in...

Page 177: ...equence Number of installed microprocessors DIMM connector population sequence One microprocessor installed 1 4 9 12 2 5 8 11 3 6 7 10 Two microprocessors installed 1 13 4 16 9 21 12 24 2 14 5 17 8 20 11 23 3 15 6 18 7 19 10 22 Memory mirrored channel Memory mirrored channel mode replicates and stores data on two pairs of DIMMs within two channels simultaneously If a failure occurs the memory cont...

Page 178: ...he following diagram lists the DIMM connectors on each memory channel Figure 87 Connectors on each memory channel The following table shows the installation sequence for memory mirrored channel mode Table 28 Memory mirrored channel mode DIMM population sequence DIMMs Number of installed microprocessors DIMM connector population sequence on the system board One Microprocessor 1st set 1 1 4 2nd set ...

Page 179: ...ff the server disconnect it from and then reconnect it to ac power and then turn on the server again The following diagram lists the DIMM connectors on each memory channel Figure 88 Connectors on each memory channel Follow the installation sequence for rank sparing mode Install at least one quad rank DIMM in a channel Install at least two single rank or dual rank DIMMs in a channel Table 29 Memory...

Page 180: ... 6 10th set 2 15 18 11th set 2 7 10 12th set 2 19 22 Table 31 Memory rank sparing mode DIMM population sequence when single dual quad rank DIMMs are installed and the total number of DIMMs is odd DIMMs Number of installed microprocessors DIMM connector population sequence on the system board One Microprocessor 1st set 1 1 2 3 2nd set 1 4 5 3rd set 1 8 9 4th set 1 11 12 5th set 1 6 7 Two Microproce...

Page 181: ...tallation Step 7 Turn the DIMM so that the alignment slot aligns correctly with the alignment tab Step 8 Insert the DIMM into the connector by aligning the edges of the DIMM with the slots at the ends of the DIMM connector see System board internal connectors on page 26 for the locations of the DIMM connectors Step 9 Firmly press the DIMM straight down into the connector by applying pressure on bo...

Page 182: ...sembly on page 169 Step 5 Loosen the two screws Step 6 Lift the SD adapter out of the server Step 7 Remove the SD cards 1 SD Adapter 3 4 SD 1 SD 2 1 Figure 90 SD adapter removal If you are instructed to return the SD adapter follow all packaging instructions and use any packaging materials for shipping that are supplied to you Replacing the SD adapter Use this information to replace an SD adapter ...

Page 183: ...wer cords and any cables that you removed Step 9 Reinstall the cover see Replacing the cover on page 120 Step 10 Slide the server into the rack Step 11 See the http www ibm com support entry portal docdisplay lndocid MIGR 5096845 that comes with the option for information about how to configure the SD adapter Step 12 Turn on the peripheral devices and the server Removing a PCI riser card assembly ...

Page 184: ...When the rear 2 5 inch hot swap drive kit is used only the PCI riser card assembly with one x8 or x16 low profile slot can be used for connector 2 on the system board 00000 00000 00000 000000 000000 000000 0000 0000 0000 0000 1U PCIe Riser 3 assembly 1x low profile x8 or x16 Rear 2 5 inch hot swap drive kit Figure 92 PCI riser card assembly removal 1 1U PCIe Riser 2 assembly 1x full height half le...

Page 185: ...0000 00000 00000 00000 00000000 00000000 00000000 00000000 Bracket 00 00 Figure 95 PCI riser card assembly removal 4 Step 6 Remove the adapter if one is present from the PCI riser card assembly see Removing an adapter on page 176 Step 7 Set the adapter and the PCI riser card assembly aside If you are instructed to return the PCI riser card assembly follow all packaging instructions and use any pac...

Page 186: ...ow profile Table 33 Configuration 2 Configuration 2 PCI riser card assembly connector 1 on system board PCI riser card assembly connector 2 on system board Configuration Number of microprocessors installed Slot 1 Slot 2 Slot 3 Three low profile slots Two x1 x4 x8 x16 low profile x1 x4 x8 x16 low profile x1 x4 x8 x16 low profile Table 34 Configuration 3 Note Slot 1 is for the 60 mm ML2 adapter Conf...

Page 187: ...uration 5 PCI riser card assembly connector 1 on system board PCI riser card assembly connector 2 on system board Configuration Number of microprocessors installed Slot 1 Slot 2 Slot 3 One ML2 slot Two low profile slots One ML2 x1 x4 x8 low profile x1 x4 x8 low profile Table 37 Configuration 6 Note Slot 1 is for standard low profile ML2 adapter Configuration 6 PCI riser card assembly connector 1 o...

Page 188: ... new PCI riser card assembly see Replacing an adapter on page 178 Step 5 Set any jumpers or switches on the adapter as directed by the adapter manufacturer Step 6 Remove the PCI filler panel if one is present from the rear of the server Step 7 Align the PCI riser card assembly with the PCI riser connector on the system board then press down firmly until the PCI riser card assembly is seated correc...

Page 189: ...000000000 000000000 000000000 000000000 Figure 97 PCI riser card assembly installation 2 1U PCIe Riser 2 assembly 2 x low profile x8 or x16 00000000 00000000 00000000 00000000 Bracket 00 00 1U PCIe Riser 1 assembly 1x ML2 x16 00000 00000 00000 00000 Figure 98 PCI riser card assembly installation 3 Chapter 5 Removing and replacing components 175 ...

Page 190: ...oving an adapter Use this information to remove an adapter To remove an adapter complete the following steps Step 1 Read the safety information that begins on Safety on page v and Installation guidelines on page 116 Step 2 Turn off the server and peripheral devices and disconnect all power cords then remove the cover see Removing the cover on page 119 Step 3 Disconnect any cables from the adapter ...

Page 191: ...r card assembly connector 1 on system board Adapter Expansion filler 0 0 Figure 101 Adapter removal from a PCI riser card assembly that has one low profile slot for ML2 card for PCI riser card assembly connector 1 on system board Adapter Expansion filler 00 00 Figure 102 Adapter removal from a PCI riser card assembly that has one low profile slot for PCI riser card assembly connector 2 on system b...

Page 192: ... you Replacing an adapter The following notes describe the types of adapters that the server supports and other information that you must consider when you install an adapter Locate the documentation that comes with the adapter and follow those instructions in addition to the instructions in this section The server provides one internal SAS SATA RAID connector and two PCI slots on the system board...

Page 193: ... than 1TB of memory For more information see RETAIN tip H213010 at http www ibm com support entry myportal docdisplay lndocid migr 5096047 Pay attention to the following PCI adapter configuration table before installing any PCI adapter Table 39 Adapter configurations Description Option part number PCI riser 1 PCI riser 2 QLogic 8200 Dual Port 10GbE SFP VFA 90Y4600 Seven fans required Seven fans re...

Page 194: ... PCI Express adapter you must order the PCI riser card option PCI riser slot 1 This slot supports only low profile or ML2 adapters PCI riser slot 2 This slot supports full height half length or low profile adapters The following table lists the supported PCI riser card assembly configurations in the server Table 40 Configuration 1 Configuration 1 PCI riser card assembly connector 1 on system board...

Page 195: ...h full height slot One low profile slot Two ML2 x1 x4 x8 x16 full height half length x1 x4 x8 x16 low profile Table 44 Configuration 5 Note Slot 1 is for standard low profile ML2 adapter Configuration 5 PCI riser card assembly connector 1 on system board PCI riser card assembly connector 2 on system board Configuration Number of microprocessors installed Slot 1 Slot 2 Slot 3 One ML2 slot Two low p...

Page 196: ...ation if possible before replacing the adapter See the documentation for your adapter for information and instructions Step 1 Read the safety information that begins on Safety on page v and Installation guidelines on page 116 Step 2 Turn off the server and peripheral devices and disconnect the power cords and all external cables Step 3 Remove the cover see Removing the cover on page 119 Step 4 Fol...

Page 197: ...iller 00 00 Figure 107 Adapter installation into a PCI riser card assembly that has one low profile slot for PCI riser card assembly connector 2 on system board 00 Adapter Adapter Expansion filler Expansion filler Figure 108 Adapter installation into a PCI riser card assembly that has two low profile slots for PCI riser card assembly connector 2 on system board Chapter 5 Removing and replacing com...

Page 198: ...econnect the power cords and any cables that you removed Step 12 Turn on the peripheral devices and the server Step 13 If you are replacing a ServeRAID adapter import your RAID configuration to the replacement adapter as a foreign configuration See the ServeRAID M Software User Guide at https www 947 ibm com support entry portal docdisplay lndocid migr 5086126 for instructions Removing a ServeRAID...

Page 199: ...e ServeRAID adapter memory module on page 191 Steps for removing a SAS SATA adapter from the PCI riser card assembly a Remove the PCI riser card assembly that contains the SAS SATA adapter see Removing a PCI riser card assembly on page 169 b Remove the SAS SATA adapter from the PCI riser card assembly see Removing an adapter on page 176 If you are instructed to return the SAS SATA adapter follow a...

Page 200: ... and Installation guidelines on page 116 Step 2 Turn off the server and peripheral devices and disconnect all power cords Step 3 Remove the cover see Removing the cover on page 119 Step 4 If you are installing a new or replacement SAS SATA adapter touch the static protective package that contains the new SAS SATA adapter to any unpainted metal surface on the server Then remove the new SAS SATA ada...

Page 201: ...r before installing it in the dedicated connector on the system board Steps for inserting a SAS SATA adapter in the dedicated connector on the PCI riser card assembly slot a Remove the PCI riser card assembly that you wish to install the SAS SATA adapter into see Removing a PCI riser card assembly on page 169 b Insert the SAS SATA adapter into the PCI riser card assembly see Replacing an adapter o...

Page 202: ...the dedicated connector on the system board SAS SATA power connector SAS SATA configuration connector SAS SATA configuration and power cable SAS SATA signal cable Figure 112 ServeRAID adapter cable routing for four 3 5 inch hot swap hard disk drive configuration 188 Lenovo System x3550 M5 Installation and Service Guide ...

Page 203: ...cable SAS SATA signal cable SAS SATA power connector SAS SATA configuration connector Figure 113 ServeRAID adapter cable routing for eight 2 5 inch hot swap hard disk drive configuration Chapter 5 Removing and replacing components 189 ...

Page 204: ...bles SAS SATA power cable SAS SATA power connector SAS SATA configuration connector Figure 114 ServeRAID adapter cable routing for ten 2 5 inch hot swap hard disk drive configuration 190 Lenovo System x3550 M5 Installation and Service Guide ...

Page 205: ...ee Replacing the cover on page 120 Step 12 Turn on the peripheral devices and the server Step 13 Import your RAID configuration to the replacement ServeRAID adapter as a foreign configuration See the ServeRAID M Software User Guide at https www 947 ibm com support entry portal docdisplay lndocid migr 5086126 for instructions Note When you restart the server you are prompted to import the existing ...

Page 206: ...veRAID memory module removal If you are instructed to return the memory module follow all packaging instructions and use any packaging materials for shipping that are supplied to you Replacing the ServeRAID adapter memory module Use this information to replace the ServeRAID adapter memory module To install the ServeRAID adapter memory module complete the following steps Step 1 Read the safety info...

Page 207: ...lacing the cover on page 120 Step 9 Slide the server into the rack Step 10 Turn on the peripheral devices and the server Removing a thermal kit hot swap fan Use this information to remove a thermal kit hot swap fan Attention It is not necessary to disconnect the power when removing the hot swap fan To ensure proper server operation replace a failed hot swap fan within 30 seconds To remove a hot sw...

Page 208: ... five dual motor hot swap cooling fans When there is one microprocessor installed install fan 1 2 3 5 and 7 for proper cooling Attention To ensure proper operation replace a failed hot swap fan within 30 seconds To replace a hot swap fan complete the following steps Step 1 Read the safety information that begins on Safety on page v and Installation guidelines on page 116 Step 2 Remove the cover se...

Page 209: ...an slot in the fan assembly bracket so that the fan connector aligns with the connector on the system board Fan 8 Fan connector on the system board Fan tabs Figure 119 Fan installation 1 Chapter 5 Removing and replacing components 195 ...

Page 210: ...rver into the rack Removing a power supply Use this information to remove a power supply Removing a hot swap ac power supply Use this information to remove a hot swap ac power supply When you remove or install a hot swap power supply observe the following precautions CAUTION The power control button on the device and the power switch on the power supply do not turn off the electrical current suppl...

Page 211: ...ct a service technician To remove a hot swap ac power supply complete the following steps Step 1 Read the safety information that begins on Safety on page v and Installation guidelines on page 116 Step 2 If only one power supply is installed turn off the server and peripheral devices and disconnect all power cords Step 3 If the server is in a rack at the back of the server pull back the cable mana...

Page 212: ...hing conductor at the equipment If this connection is made all of the following conditions must be met This equipment shall be connected directly to the dc supply system earthing electrode conductor or to a bonding jumper from an earthing terminal bar or bus to which the dc supply system earthing electrode conductor is connected This equipment shall be located in the same immediate area such as ad...

Page 213: ...ment that is to be attached to this product 2 Attach signal cables to the product 3 Attach power cords to the product For ac systems use appliance inlets For dc systems ensure correct polarity of 48 V dc connections RTN is and 48 V dc is Earth ground should use a two hole lug for safety 4 Attach signal cables to other devices 5 Connect power cords to their sources 6 Turn ON all the power sources 1...

Page 214: ...ch circuit overcurrent protection Use copper wire conductors only See the specifications in the product documentation for the required wire size See the specifications in the product documentation for the required torque values for the wiring terminal screws Important Before you use the product be sure to read the multilingual safety instructions at https support lenovo com documents LNVO DOCS To ...

Page 215: ...e you may use the Power Configurator utility to determine current system power consumption For more information and to download the utility go to http www 03 ibm com systems bladecenter resources powerconfig html The server comes with one hot swap 12 volt output power supply that connects to power supply bay 1 The input voltage is 100 127 V ac or 200 240 V ac auto sensing Power supplies in the ser...

Page 216: ...r on a power supply or any part that has the following label attached Hazardous voltage current and energy levels are present inside any component that has this label attached There are no serviceable parts inside these components If you suspect a problem with one of these parts contact a service technician To install a hot swap ac power supply complete the following steps Step 1 Read the safety i...

Page 217: ...900 watt or 1500 watt power supplies in the server Step 5 Route the power cord through the handle and cable tie if any so that it does not accidentally become unplugged Step 6 Connect the power cord for the new power supply to the power cord connector on the power supply Step 7 Connect the other end of the power cord to a properly grounded electrical outlet Step 8 Make sure that the ac power LED a...

Page 218: ...ou must remove all ac power supplies Do not use both ac and dc power supplies in the same server Install up to two dc power supplies or up to two ac power supplies but not a combination Power supply 1 is the default primary power supply If power supply 1 fails you must replace the power supply with the same wattage immediately You can order an optional power supply for redundancy These power suppl...

Page 219: ...this equipment Switching or disconnecting devices shall not be in the earthed circuit conductor between the dc source and the point of connection of the earthing electrode conductor DANGER Electrical current from power telephone and communication cables is hazardous To avoid a shock hazard Do not connect or disconnect any cables or perform installation maintenance or reconfiguration of this produc...

Page 220: ...trical current to the product The product also might have more than one power cord To remove all electrical current from the product make sure that all power cords are disconnected from the power source CAUTION To reduce the risk of electric shock or energy hazards This equipment must be installed by trained service personnel in a restricted access location as defined by the NEC and IEC 60950 1 Fi...

Page 221: ... that only trained service personnel install or remove the 48 volt power cable Step 1 Read the safety information that begins on Safety on page v and Installation guidelines on page 116 Step 2 Touch the static protective package that contains the hot swap power supply to any unpainted metal surface on the server then remove the power supply from the package and place it on a static protective surf...

Page 222: ...ing tool to install the ring terminals to the power cord wires The ring terminals must be UL approved and must accommodate the wires that are described above The minimum nominal thread diameter of a pillar or stud type of terminal must be 4 mm for a screw type of terminal the diameter must be 5 0 mm Step 9 Turn on the circuit breaker for the dc power source to which the new power supply is connect...

Page 223: ...rd disk drive backplane see Removing hot swap hard disk drives on page 136 Step 6 Remove the hot swap hard disk drive backplane Based on the server configuration the hot swap hard disk drive backplane may appear as either of the following four Steps for removing a four 2 5 inch hot swap drive backplane Note Two four 2 5 inch hot swap drive backplanes are used for the eight 2 5 inch hot swap drive ...

Page 224: ...e backplane out of the chassis by pulling outwards and lifting it up Ten 2 5 inch hot swap drive backplane Figure 129 Ten 2 5 inch hot swap drive backplane removal 210 Lenovo System x3550 M5 Installation and Service Guide ...

Page 225: ...lifting it up Ten 2 5 inch hard disk drive backplane with two NVMe connectors Figure 130 Removal of a 10 x 2 5 inch hot swap hard disk drive backplane with two NVMe connectors b Disconnect the cables from the NVMe adapter and remove the NVMe adapter from the PCI Express slot 2 low profile See Removing an adapter on page 176 Chapter 5 Removing and replacing components 211 ...

Page 226: ... and use any packaging materials for shipping that are supplied to you Replacing a hot swap hard disk drive backplane Use this information to replace a hot swap hard disk drive backplane To install the replacement hot swap hard disk drive backplane complete the following steps Step 1 Read the safety information that begins on Safety on page v and Installation guidelines on page 116 Step 2 Reconnec...

Page 227: ...the eight 2 5 inch hot swap drive server model a Align the backplane with the slots on the chassis b Carefully lower the hard disk drive backplane until it is fully seated in the chassis Four 2 5 inch hot swap drive backplane Figure 132 Four 2 5 inch hot swap drive backplane installation Chapter 5 Removing and replacing components 213 ...

Page 228: ...lane with the slots on the chassis b Carefully lower the hard disk drive backplane until it is fully seated in the chassis Ten 2 5 inch hot swap drive backplane Figure 133 Ten 2 5 inch hot swap drive backplane installation 214 Lenovo System x3550 M5 Installation and Service Guide ...

Page 229: ...lane with two NVMe connectors Figure 134 Installation of a 10 x 2 5 inch hot swap hard disk drive backplane with two NVMe connectors c Install the NVMe adapter to the PCI Express slot 2 low profile See Replacing an adapter on page 178 Note You can view the NVMe adapter information in the Setup Utility program only when your server has the following hardware installed PCIe riser 2 assembly FRU numb...

Page 230: ... inch hot swap drive backplane installation Step 4 Route the signal cable from the drive backplane along the chassis and connect it to the SAS SATA controller connectors Then route the power cable and the configuration cable from the drive backplane along the chassis and connect it to the SAS SATA power connector and SAS SATA configuration connector For the 10 x 2 5 inch drive backplane with two N...

Page 231: ...uting and connectors for the 2 5 inch and 3 5 inch hot swap backplanes SAS SATA configuration and power cable SAS SATA signal cable SAS SATA power connector SAS SATA configuration connector Figure 136 Eight 2 5 inch hot swap backplane cable connection Chapter 5 Removing and replacing components 217 ...

Page 232: ...e SAS SATA signal cables SAS SATA power cable SAS SATA power connector SAS SATA configuration connector Figure 137 Ten 2 5 inch hot swap backplane cable connection 218 Lenovo System x3550 M5 Installation and Service Guide ...

Page 233: ...cables SAS SATA powe connector SAS SATA configuration connector GPU power connector po NVMe cable Figure 138 Cable connection for a ten 2 5 inch hot swap backplane with two NVMe connectors Chapter 5 Removing and replacing components 219 ...

Page 234: ...s SAS SATA power cable SAS SATA power connector SAS SATA configuration connector SAS SATA power cable Figure 139 Twelve 2 5 inch hot swap backplane cable connection 220 Lenovo System x3550 M5 Installation and Service Guide ...

Page 235: ...hat you removed Step 9 Turn on the peripheral devices and the server Removing a simple swap hard disk drive backplate Use this information to remove a simple swap hard disk drive backplate To remove a simple swap hard disk drive backplate assembly complete the following steps Note The ten 2 5 inch simple swap drive server model is not supported Step 1 Read the safety information that begins on Saf...

Page 236: ...ckplate assembly may appear as either of the following two Steps for removing a four 2 5 inch simple swap drive backplate assembly Note Two four 2 5 inch simple swap drive backplate assemblies are used for the eight 2 5 inch simple swap drive server model a Carefully lift the backplate assembly out of the chassis by pulling outwards and lifting it up Four 2 5 inch simple swap drive backplate Figur...

Page 237: ... install the replacement simple swap hard disk drive backplate assembly complete the following steps Note The ten 2 5 inch simple swap drive server model is not supported Step 1 Read the safety information that begins on Safety on page v and Installation guidelines on page 116 Step 2 Install the simple swap hard disk drive backplate assembly Based on the server configuration the simple swap hard d...

Page 238: ...ap drive backplate Figure 143 Four 2 5 inch simple swap drive backplate assembly installation Steps for installing a four 3 5 inch simple swap drive backplate assembly a Carefully lower the backplate assembly into the chassis until it is seated firmly 224 Lenovo System x3550 M5 Installation and Service Guide ...

Page 239: ...kplate assembly installation Step 3 Connect the signal and power cables to the system board Route the signal cable from the drive backplane along the chassis and connect it to the SAS SATA controller connectors Then route the power cable from the drive backplate assembly along the chassis and connect it to the SAS SATA Chapter 5 Removing and replacing components 225 ...

Page 240: ... and connectors for the 2 5 inch and 3 5 inch backplate assemblies SAS SATA power cable SAS SATA signal cables SAS SATA power connector Figure 145 Eight 2 5 inch simple swap backplate assembly cable connection 226 Lenovo System x3550 M5 Installation and Service Guide ...

Page 241: ...ower cords and any cables that you removed Step 8 Turn on the peripheral devices and the server Removing a USB embedded hypervisor flash device Use this information to remove a USB embedded hypervisor flash device To remove a USB hypervisor flash device complete the following steps Step 1 Read the safety information that begins on Safety on page v and Installation guidelines on page 116 Step 2 Tur...

Page 242: ... to you Replacing a USB embedded hypervisor flash device Use this information to replace a USB embedded hypervisor flash device To install a USB hypervisor flash device complete the following steps Step 1 Read the safety information that begins on Safety on page v and Installation guidelines on page 116 Step 2 Turn off the server and peripheral devices and disconnect the power cords Step 3 Remove ...

Page 243: ...danger If you replace the coin cell battery you must adhere to the following instructions Note In the U S call 1 800 IBM 4333 for information about battery disposal If you replace the original lithium battery with a heavy metal battery or a battery with heavy metal components be aware of the following environmental consideration Batteries and accumulators that contain heavy metals must not be disp...

Page 244: ...equired by local ordinances or regulations To remove the coin cell battery complete the following steps Step 1 Read the safety information that begins on Safety on page v and Installation guidelines on page 116 Step 2 Turn off the server and peripheral devices and disconnect the power cords and all external cables if necessary Step 3 Remove the cover see Removing the cover on page 119 Step 4 If ne...

Page 245: ...ng it away from the socket Attention Neither tilt nor push the battery by using excessive force Figure 150 Coin cell battery removal c Use your thumb and index finger to lift the battery from the socket Attention Do not lift the battery by using excessive force Failing to remove the battery properly may damage the socket on the system board Any damage to the socket may require replacing the system...

Page 246: ...taining a lithium battery replace it only with the same module type made by the same manufacturer The battery contains lithium and can explode if not properly used handled or disposed of Do not Throw or immerse into water Heat to more than 100 C 212 F Repair or disassemble Dispose of the battery as required by local ordinances or regulations To install the replacement coin cell battery complete th...

Page 247: ...until it clicks into place Make sure that the battery clip holds the battery securely c If you removed a rubber cover from the battery holder use your fingers to install the battery cover on top of the battery connector Step 7 Reinstall PCI riser card assembly 1 see Replacing a PCI riser card assembly on page 172 or Replacing the rear 2 5 inch hot swap drive kit on page 143 if necessary Step 8 Rei...

Page 248: ...rn off the server and peripheral devices and disconnect all power cords then remove the cover see Removing the cover on page 119 Step 3 Remove the air baffle see Removing the air baffle on page 122 Step 4 Disconnect the cables that may be attached to the system board This may include the DVD drive front USB connector assembly front video connector assembly operator information panel assembly or LC...

Page 249: ...dard media cage The removal procedure is similar Front video connector Front USB assembly connector Operator information panel connector LCD display cable connector Optical drive connector Release latch Figure 153 Media cage removal for eight 2 5 inch drive server model with the advanced media cage Chapter 5 Removing and replacing components 235 ...

Page 250: ...Ten 2 5 inch hot swap drive server model Figure 154 Media cage removal for ten 2 5 inch hot swap drive server model 236 Lenovo System x3550 M5 Installation and Service Guide ...

Page 251: ...mation that begins on Safety on page v and Installation guidelines on page 116 Step 2 Carefully push the media cage back into the server then reconnect the cables that were removed from the system board This may include the DVD drive front USB connector assembly front video connector assembly operator information panel assembly or LCD operating panel assembly cables Remember to insert the cables i...

Page 252: ...rd media cage The installation procedure is similar Front video connector Front USB assembly connector Operator information panel connector LCD display cable connector Optical drive connector Figure 156 Media cage installation for eight 2 5 inch drive server model with the advanced media cage 238 Lenovo System x3550 M5 Installation and Service Guide ...

Page 253: ...Ten 2 5 inch hot swap drive server model Figure 157 Media cage installation for ten 2 5 inch hot swap drive server model Chapter 5 Removing and replacing components 239 ...

Page 254: ...information to remove the front USB connector assembly To remove the front USB connector assembly complete the following steps Step 1 Read the safety information that begins on Safety on page v and Installation guidelines on page 116 Step 2 Turn off the server and peripheral devices and disconnect all power cords then remove the cover see Removing the cover on page 119 Step 3 Remove the media cage...

Page 255: ...ver configuration Front USB assembly Figure 159 Front USB connector assembly removal for eight 2 5 inch hot swap or simple swap hard disk drive server configuration Ten 2 5 inch hot swap hard disk drive server configuration Front USB assembly Figure 160 Front USB connector assembly removal for ten 2 5 inch hot swap hard disk drive server configuration Chapter 5 Removing and replacing components 24...

Page 256: ...ng materials for shipping that are supplied to you Replacing the front USB connector assembly Use this information to replace the front USB connector assembly To install the front USB connector assembly complete the following steps Step 1 Read the safety information that begins on Safety on page v and Installation guidelines on page 116 Step 2 Insert the front USB connector assembly into the media...

Page 257: ... installation for eight 2 5 inch hot swap or simple swap hard disk drive server configuration Ten 2 5 inch hot swap hard disk drive server configuration Front USB assembly Figure 163 Front USB connector assembly installation for ten 2 5 inch hot swap hard disk drive server configuration Chapter 5 Removing and replacing components 243 ...

Page 258: ...er Removing the front video connector assembly Use this information to remove the front video connector assembly To remove the front video connector assembly complete the following steps Step 1 Read the safety information that begins on Safety on page v and Installation guidelines on page 116 Step 2 Turn off the server and peripheral devices and disconnect the power cords and all external cables i...

Page 259: ...embly removal for eight 2 5 inch hot swap or simple swap hard disk drive server configuration Ten 2 5 inch hot swap hard disk drive server configuration Media cage Video connector Screws Figure 166 Front video connector assembly removal for ten 2 5 inch hot swap hard disk drive server configuration Chapter 5 Removing and replacing components 245 ...

Page 260: ...ed to you Replacing the front video connector assembly Use this information to replace the front video connector assembly To install the front video connector assembly complete the following steps Step 1 Read the safety information that begins on Safety on page v and Installation guidelines on page 116 Step 2 From inside the media cage insert the front video connector assembly into the holes on th...

Page 261: ... installation for eight 2 5 inch hot swap or simple swap hard disk drive server configuration Ten 2 5 inch hot swap hard disk drive server configuration Media cage Video connector Screws Figure 169 Front video connector assembly installation for ten 2 5 inch hot swap hard disk drive server configuration Chapter 5 Removing and replacing components 247 ...

Page 262: ...l devices and the server Removing the operator information panel assembly Use this information to remove the operator information panel assembly To remove the operator information panel assembly complete the following steps Step 1 Read the safety information that begins on Safety on page v and Installation guidelines on page 116 Step 2 Turn off the server and peripheral devices and disconnect all ...

Page 263: ...ive server configuration Step 4 Disconnect the cable from the back of the operator information panel assembly This step applies to all types of server configurations Step 5 For the eight 2 5 inch hot swap or simple swap and ten 2 5 inch hot swap hard disk drive server configuration remove the operator information panel assembly from the media cage Note Refer to the illustration that applies to you...

Page 264: ...dia cage for eight 2 5 inch hot swap or simple swap hard disk drive server configuration Ten 2 5 inch hot swap hard disk drive server configuration Operator information panel Figure 173 Operator information panel assembly removal from media cage for ten 2 5 inch hot swap hard disk drive server configuration 250 Lenovo System x3550 M5 Installation and Service Guide ...

Page 265: ...ge 116 Step 2 For the eight 2 5 inch hot swap or simple swap and ten 2 5 inch hot swap hard disk drive server configuration install the operator information panel assembly into the media cage For the four 3 5 inch hot swap or simple swap hard disk drive server configuration go to step 4 Note Refer to the illustration that applies to your particular server configuration Eight 2 5 inch hot swap or s...

Page 266: ...embly installation into media cage for ten 2 5 inch hot swap hard disk drive server configuration Step 3 Carefully push the media cage back into the chassis see Replacing the media cage on page 237 Remember to reconnect the cables that were removed from the system board 252 Lenovo System x3550 M5 Installation and Service Guide ...

Page 267: ...mation panel assembly This step applies to all types of server configurations Step 6 Reinstall the cover see Replacing the cover on page 120 Step 7 Slide the server into the rack Step 8 Reconnect the power cords and any cables that you removed Step 9 Turn on the peripheral devices and the server Removing the LCD system information display panel Use this information to remove the LCD system informa...

Page 268: ...tep 6 1 Pull the tab on the LCD retention bracket to the left to disengage the retention bracket 2 Rotate the retention bracket to remove it from the server Media cage Retention bracket 2 1 Figure 177 Retention bracket removal Step 7 Carefully remove the LCD system information display panel out of the LCD panel assembly Media cage LCD display Figure 178 LCD system information display panel removal...

Page 269: ...advanced media cage Step 1 Read the safety information that begins on Safety on page v and Installation guidelines on page 116 Step 2 Turn off the server and peripheral devices and disconnect the power cords and all external cables if necessary Step 3 1 Pull the tab on the LCD retention bracket to the left to disengage the retention bracket 2 Rotate the retention bracket to remove it from the serv...

Page 270: ...n bracket installation Step 6 Connect the LCD system information display panel cable to the back of the LCD system information display panel Step 7 Carefully push the media cage back into the chassis see Replacing the media cage on page 237 Remember to reconnect the cables that were removed from the system board Step 8 Reinstall the cover see Replacing the cover on page 120 Step 9 Slide the server...

Page 271: ...stallation guidelines on page 116 Step 2 Turn off the server and peripheral devices and disconnect the power cords and all external cables if necessary Step 3 Remove the cover see Removing the cover on page 119 Step 4 Disconnect the COM port bracket cable from the system board COM port cable connector Figure 182 Disconnecting COM port bracket cable from system board Chapter 5 Removing and replacin...

Page 272: ...uctions and use any packaging materials for shipping that are supplied to you Replacing the COM port bracket Use this information to replace the COM port bracket To install the COM port bracket complete the following steps Step 1 Read the safety information that begins on Safety on page v and Installation guidelines on page 116 Step 2 Turn off the server and peripheral devices and disconnect the p...

Page 273: ...4 COM port expansion slot cover installation Step 5 Insert PCIe riser 2 assembly onto the system board see Replacing a PCI riser card assembly on page 172 Step 6 Insert the COM port bracket connector into the opening of PCIe riser 2 assembly from inside the server then tighten the screws COM port Figure 185 COM port bracket connector insertion into PCIe riser 2 assembly Chapter 5 Removing and repl...

Page 274: ...al devices and the server Removing the security bezel Use this information to remove the security bezel Note Installation of the security bezel is to limit access for increased security To remove the security bezel complete the following steps Step 1 Read the safety information that begins on Safety on page v and Installation guidelines on page 116 Step 2 If necessary turn off the server and perip...

Page 275: ...0000000000000000000 00000000000000000000000 00000000000000000000000 00000000000000000000000 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00000000000000000000000000 00000000000000000000000000 00000000000000000000000000 00000000000000000000000000 00000000000000000000000000 00000000000000000000000000 00000000000000000000000000 00000000000000000000000000 00000000000000000000000000 00000000000000...

Page 276: ...000000000000000 0000000000000000 0000000000000000 000000000000000 000000000000000 000000000000000 000000000000000 000000000000000 000000000000000 000000000000000 000000000000000 000000000000000 0000 0000 0000 0000 0000000000 0000000000 0000000000 0000000000 0000000000 0000000000 0000000000 0000000000 0000000000 0000000000 0000000000 0000000000 Figure 190 Locking the security bezel Step 6 Reconnect...

Page 277: ... microprocessor and heat sink Be sure to use only the installation tools provided with the new microprocessor to remove or install the microprocessor Do not use any other tool When installing multiple microprocessors open one microprocessor socket at a time to avoid damaging other microprocessor socket contacts The microprocessor installation tool has the microprocessor installed on the tool and m...

Page 278: ...n the captive screw on one side of the heat sink to break the seal with the microprocessor b Loosen all the captive screws on the heat sink rotating each screw one full turn until each screw is loose c Gently lift the heat sink from the microprocessor After removal place the heat sink with the thermal grease side up on a clean flat surface Heat sink Figure 192 Heat sink removal Step 7 Open the mic...

Page 279: ...en position If the installation tool handle is not in the open position use the following instructions for your installation tool When using the installation tool 1 lift the interlock latch and hold it up while you 2 twist the microprocessor installation tool handle counterclockwise to the open position and then release the interlock latch The following illustration of the installation tool shows ...

Page 280: ...allation tool alignment c Using the following instructions for your installation tool to remove the microprocessor When using the installation tool gently twist the handle of the installation tool clockwise until it locks in the H or L position depending on the size of microprocessor and then lift the microprocessor out of the socket Handle Microprocessor Installation tool Figure 196 Installation ...

Page 281: ...processor Step 10 If you do not intend to install a microprocessor on the socket install the socket cover that you removed before on the microprocessor socket Attention The pins on the socket are fragile Any damage to the pins may require replacing the system board If you are instructed to return the microprocessor follow all packaging instructions and use any packaging materials for shipping that...

Page 282: ...em board when you install the second microprocessor When you install the second microprocessor you must also install additional memory and the fan 6 and fan 8 See Memory module installation on page 160 for details about the installation sequence Do not mix microprocessors with different cores in the same server To ensure proper server operation when you install an additional microprocessor use mic...

Page 283: ...llation Tool Microprocessor Installation tool Figure 199 Microprocessor installation tool To replace a microprocessor and heat sink complete the following steps Step 1 Read the safety information that begins on Safety on page v and Installation guidelines on page 116 Step 2 Turn off the server and peripheral devices and disconnect the power cords and all external cables Attention When you handle s...

Page 284: ...t touch the connectors on the microprocessor and the microprocessor socket Step 6 Install the microprocessor in the microprocessor socket a Open the packaging that contains the new microprocessor installation tool assembly and carefully remove the installation tool assembly from the package The microprocessor is preinstalled on the installation tool Note Do not touch the microprocessor contacts Co...

Page 285: ...or using the following instructions for your installation tool When using the installation tool twist the handle of the installation tool assembly counterclockwise until the microprocessor is inserted into the socket and lift the installation tool out of the socket Handle Installation tool Microprocessor Figure 202 Installation tool handle adjustment Chapter 5 Removing and replacing components 271...

Page 286: ...ntion Do not press the microprocessor into the socket Make sure that the microprocessor is oriented and aligned correctly in the socket before you try to close the microprocessor retainer Do not touch the thermal material on the bottom of the heat sink or on top of the microprocessor Touching the thermal material will contaminate it 272 Lenovo System x3550 M5 Installation and Service Guide ...

Page 287: ...ese devices see Handling static sensitive devices on page 118 Step 8 Close the microprocessor socket release levers and retainer Microprocessor Microprocessor release lever Microprocessor release lever Figure 206 Microprocessor socket levers and retainer engagement a Close the microprocessor retainer on the microprocessor socket b Identify which release lever is labeled as the first release lever ...

Page 288: ...eat sink over the microprocessor The heat sink is keyed to assist with proper alignment Heat Sink Figure 208 Heat sink installation c Align and place the heat sink on top of the microprocessor in the retention bracket thermal material side down d Press firmly on the heat sink e Press down on the center of the heat sink then press firmly on the captive screws and tighten them alternating between th...

Page 289: ...ents are met The thermal grease on the heat sink and microprocessor is not contaminated Additional thermal grease is not added to the existing thermal grease on the heat sink and microprocessor Notes Read the safety information that begins on Safety on page v Read the Installation guidelines on page 116 Read Handling static sensitive devices on page 118 To replace damaged or contaminated thermal g...

Page 290: ...f the pre existing firmware before you proceed When you replace the system board make sure that you remove the Integrated Management Module Advanced Upgrade and place it on the new system board For information about the Advanced Upgrade see Using the remote presence and blue screen capture features on page 43 Before you replace the system board make sure that you back up any features on demand FoD...

Page 291: ...or and heat sink on page 263 Notes 1 Remove the socket covers from the microprocessor sockets on the new system board and place them on the microprocessor sockets of the system board you are removing 2 Do not allow the thermal grease to come in contact with anything and keep each heat sink paired with its microprocessor for reinstallation Contact with any surface can compromise the thermal grease ...

Page 292: ... disk drive server models Step 14 Loosen the two thumbscrews one is near PCI slot 1 and one is near PCI slot 2 System board handle System board handle Thumbscrew Thumbscrew Figure 213 Thumbscrews disengagement Step 15 Grasp the system board handles and slide the system board toward the front of the server until it stops 278 Lenovo System x3550 M5 Installation and Service Guide ...

Page 293: ...e returning the system board For service technician only replacing the system board Use this information to replace the system board Important 1 When you reassemble the components in the server be sure to route all cables carefully so that they are not exposed to excessive pressure 2 When you replace the system board you must either update the server with the latest firmware or restore the pre exi...

Page 294: ... before you update the code To install the system board complete the following steps Step 1 Read the safety information that begins on Safety on page v Handling static sensitive devices on page 118 and Installation guidelines on page 116 Step 2 Grasp the system board handles to align the system board with the chassis then lower the system board into the chassis and slide the system board toward th...

Page 295: ...y System board standoffs Figure 216 System board standoffs Step 3 Fasten the two thumbscrews one is near PCI slot 2 and one is near the fan 5 System board handle System board handle Thumbscrew Thumbscrew Figure 217 Thumbscrews engagement Chapter 5 Removing and replacing components 281 ...

Page 296: ...a microprocessor and heat sink on page 267 Step 7 Reinstall the memory modules see Memory module installation on page 160 Step 8 Reinstall the ServeRAID SAS SATA controller see Replacing a ServeRAID SAS SATA controller on page 185 Step 9 Reconnect the cables to the system board that you disconnected before Step 10 Reinstall the PCI riser card assemblies and adapters if any were installed see Repla...

Page 297: ...e server See Using the Setup Utility on page 36 for more details Step 18 Either update the server with the latest RAID firmware or restore the pre existing firmware from a diskette or CD image Step 19 Update the UUID see Updating the Universal Unique Identifier UUID on page 47 Step 20 Update the DMI SMBIOS see Updating the DMI SMBIOS data on page 49 Step 21 Reactivate any Features on Demand featur...

Page 298: ...284 Lenovo System x3550 M5 Installation and Service Guide ...

Page 299: ... The event was recorded for audit purposes usually a user action or a change of states that is normal behavior Warning The event is not as severe as an error but if possible the condition should be corrected before it becomes an error It might also be a condition that requires additional monitoring or maintenance Error The event is a failure or critical condition that impairs service or an expecte...

Page 300: ... this function see the table for a list of events that automatically notify Support Table 47 Events that automatically notify Support Event ID Message String Automatically Notify Support 40000086 00000000 Test Call Home Generated by user arg1 Yes 40000087 00000000 Manual Call Home by user arg1 arg2 Yes 400000cb 00000000 The RAID controller has problem with the battery Please contact technical supp...

Page 301: ...r PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 3 Yes 806f010c 2004ffff Uncorrectable error detected for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 4 Yes 806f010c 2005ffff Uncorrectable error detected for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 5 Yes 806f010c 2006ffff Uncorrectable error detected for PhysicalMemoryElementName on Subsystem Me...

Page 302: ...table error detected for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 20 Yes 806f010c 2015ffff Uncorrectable error detected for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 21 Yes 806f010c 2016ffff Uncorrectable error detected for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 22 Yes 806f010c 2017ffff Uncorrectable error detected for PhysicalMemoryE...

Page 303: ... 13 Yes 806f010d 0410ffff The Drive StorageVolumeElementName has been disabled due to a detected fault Ext Drive Yes 806f011b 0701ffff The connector PhysicalConnectorElementName has encountered a configuration error Front USB Yes 806f011b 0c01ffff The connector PhysicalConnectorElementName has encountered a configuration error FP LCD Cable Yes 806f0207 0301ffff ProcessorElementName has Failed with...

Page 304: ...13 Yes 806f020d 0410ffff Failure Predicted on drive StorageVolumeElementName for array ComputerSystemElementName Ext Drive Yes 806f050c 2001ffff Memory Logging Limit Reached for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 1 Yes 806f050c 2002ffff Memory Logging Limit Reached for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 2 Yes 806f050c 2003ffff Memory Logging Li...

Page 305: ...s 806f050c 2011ffff Memory Logging Limit Reached for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 17 Yes 806f050c 2012ffff Memory Logging Limit Reached for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 18 Yes 806f050c 2013ffff Memory Logging Limit Reached for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 19 Yes 806f050c 2014ffff Memory Logging Limit...

Page 306: ...0d 040affff Array ComputerSystemElementName has failed Drive 10 Yes 806f060d 040bffff Array ComputerSystemElementName has failed Drive 11 Yes 806f060d 040cffff Array ComputerSystemElementName has failed Drive 12 Yes 806f060d 040dffff Array ComputerSystemElementName has failed Drive 13 Yes 806f060d 0410ffff Array ComputerSystemElementName has failed Ext Drive Yes 806f0813 2581ffff An Uncorrectable ...

Page 307: ... May also be shown as 4000000200000000 or 0x4000000200000000 Severity Error Serviceable No Automatically notify support No Alert Category System SSL certification SNMP Trap ID 22 CIM Information Prefix IMM ID 0002 User Response Make sure that the certificate that you are importing is correct and properly generated 40000003 00000000 Ethernet Data Rate modified from arg1 to arg2 by user arg3 This me...

Page 308: ...setting May also be shown as 4000000400000000 or 0x4000000400000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0004 User Response Information only no action is required 40000005 00000000 Ethernet MTU setting modified from arg1 to arg2 by user arg3 This message is for the use case where a user modifies the Ethernet Por...

Page 309: ... setting May also be shown as 4000000600000000 or 0x4000000600000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0006 User Response Information only no action is required 40000007 00000000 Ethernet interface arg1 by user arg2 This message is for the use case where a user enables or disabled the ethernet interface May a...

Page 310: ...rity Info Serviceable No Automatically notify support No Alert Category System IMM Network event SNMP Trap ID 37 CIM Information Prefix IMM ID 0008 User Response Information only no action is required 40000009 00000000 IP address of network interface modified from arg1 to arg2 by user arg3 This message is for the use case where user modifies the IP address of a Management Controller May also be sh...

Page 311: ...00000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0010 User Response Information only no action is required 4000000b 00000000 IP address of default gateway modified from arg1 to arg2 by user arg3 This message is for the use case where a user modifies the default gateway IP address of a Management Controller May also be...

Page 312: ...iceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0012 User Response Information only no action is required 4000000d 00000000 DHCP arg1 failure no IP address assigned This message is for the use case where a DHCP server fails to assign an IP address to a Management Controller May also be shown as 4000000d00000000 or 0x4000000d00000000 Severit...

Page 313: ...ay also be shown as 4000000e00000000 or 0x4000000e00000000 Severity Info Serviceable No Automatically notify support No Alert Category System Remote Login SNMP Trap ID 30 CIM Information Prefix IMM ID 0014 User Response Information only no action is required 4000000f 00000000 Attempting to arg1 server arg2 by user arg3 This message is for the use case where a user is using the Management Controlle...

Page 314: ...rt No Alert Category System Remote Login SNMP Trap ID 30 CIM Information Prefix IMM ID 0016 User Response Complete the following steps until the problem is solved 1 Make sure that the correct login ID and password are being used 2 Have the system administrator reset the login ID or password 40000011 00000000 Security Login ID arg1 had arg2 login failures from CLI at arg3 This message is for the us...

Page 315: ...h a remote control session from a Web browser session May also be shown as 4000001200000000 or 0x4000001200000000 Severity Info Serviceable No Automatically notify support No Alert Category System Remote Login SNMP Trap ID 30 CIM Information Prefix IMM ID 0018 User Response Make sure that the correct login ID and password are being used 40000013 00000000 Remote access attempt failed Invalid userid...

Page 316: ... is cleared by a user May also be shown as 4000001400000000 or 0x4000001400000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0020 User Response Information only no action is required 40000015 00000000 Management Controller arg1 reset was initiated by user arg2 This message is for the use case where a Management Contro...

Page 317: ...lso be shown as 4000001600000000 or 0x4000001600000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0022 User Response Information only no action is required 40000017 00000000 ENET arg1 IP Cfg HstName arg2 IP arg3 NetMsk arg4 GW arg5 This message is for the use case where a Management Controller IP address and configura...

Page 318: ... May also be shown as 4000001800000000 or 0x4000001800000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0024 User Response Information only no action is required 40000019 00000000 LAN Ethernet arg1 interface is now active This message is for the use case where a Management Controller ethernet interface is now active M...

Page 319: ...0000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0026 User Response Information only no action is required 4000001b 00000000 Management Controller arg1 Configuration restored from a file by user arg2 This message is for the use case where a user restores a Management Controller configuration from a file May also be sho...

Page 320: ...M ID 0028 User Response If there was no operating system error complete the following steps until the problem is solved 1 Reconfigure the watchdog timer to a higher value 2 Make sure that the IMM Ethernet over USB interface is enabled 3 Reinstall the RNDIS or cdc_ether device driver for the operating system 4 Disable the watchdog If there was an operating system error check the integrity of the in...

Page 321: ...rify that the latest level of code is supported for the cluster solution before you update the code 4000001e 00000000 Running the backup Management Controller arg1 main application This message is for the use case where a Management Controller has resorted to running the backup main application May also be shown as 4000001e00000000 or 0x4000001e00000000 Severity Warning Serviceable No Automaticall...

Page 322: ...he server supports Important Some cluster solutions require specific code levels or coordinated code updates If the device is part of a cluster solution verify that the latest level of code is supported for the cluster solution before you update the code 40000020 00000000 Management Controller arg1 Reset was caused by restoring default values This message is for the use case where a Management Con...

Page 323: ...ormation only no action is required 40000022 00000000 SSL data in the Management Controller arg1 configuruation data is invalid Clearing configuration data region and disabling SSL This message is for the use case where a Management Controller has detected invalid SSL data in the configuration data and is clearing the configuration data region and disabling the SSL May also be shown as 40000022000...

Page 324: ...rocessor from the interface and IP address d May also be shown as 4000002300000000 or 0x4000002300000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0035 User Response Information only no action is required 40000024 00000000 Flash of arg1 from arg2 failed for user arg3 This message is for the use case where a user has ...

Page 325: ...egory System Event Log 75 full SNMP Trap ID 35 CIM Information Prefix IMM ID 0037 User Response Information only no action is required 40000026 00000000 The arg1 on system arg2 is 100 full This message is for the use case where a Management Controller Event Log on a system is 100 full May also be shown as 4000002600000000 or 0x4000002600000000 Severity Info Serviceable No Automatically notify supp...

Page 326: ...e Complete the following steps until the problem is solved 1 Reconfigure the watchdog timer to a higher value 2 Make sure that the IMM Ethernet over USB interface is enabled 3 Reinstall the RNDIS or cdc_ether device driver for the operating system 4 Disable the watchdog 5 Check the integrity of the installed operating system 40000028 00000000 Management Controller Test Alert Generated by arg1 This...

Page 327: ...mote Login SNMP Trap ID 30 CIM Information Prefix IMM ID 0041 User Response Complete the following steps until the problem is solved 1 Make sure that the correct login ID and password are being used 2 Have the system administrator reset the login ID or password 4000002a 00000000 arg1 firmware mismatch internal to system arg2 Please attempt to flash the arg3 firmware This message is for the use cas...

Page 328: ...verity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0043 User Response Information only no action is required 4000002c 00000000 Domain Source changed to arg1 by user arg2 Domain source changed by user May also be shown as 4000002c00000000 or 0x4000002c00000000 Severity Info Serviceable No Automatically notify support No Alert Ca...

Page 329: ...o Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0045 User Response Information only no action is required 4000002e 00000000 DDNS registration successful The domain name is arg1 DDNS registration and values May also be shown as 4000002e00000000 or 0x4000002e00000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP...

Page 330: ...ly notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0047 User Response Information only no action is required 40000030 00000000 IPv6 disabled by user arg1 IPv6 protocol is disabled by user May also be shown as 4000003000000000 or 0x4000003000000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IM...

Page 331: ... none SNMP Trap ID CIM Information Prefix IMM ID 0049 User Response Information only no action is required 40000032 00000000 IPv6 DHCP enabled by user arg1 IPv6 DHCP assignment method is enabled by user May also be shown as 4000003200000000 or 0x4000003200000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0050 User Res...

Page 332: ...User Response Information only no action is required 40000034 00000000 IPv6 static IP configuration disabled by user arg1 IPv6 static assignment method is disabled by user May also be shown as 4000003400000000 or 0x4000003400000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0052 User Response Information only no actio...

Page 333: ...d by user arg1 IPv6 statless auto assignment method is disabled by user May also be shown as 4000003600000000 or 0x4000003600000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0054 User Response Information only no action is required 40000037 00000000 ENET arg1 IPv6 LinkLocal HstName arg2 IP arg3 Pref arg4 IPv6 Link Lo...

Page 334: ...ss is active May also be shown as 4000003800000000 or 0x4000003800000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0056 User Response Information only no action is required 40000039 00000000 ENET arg1 DHCPv6 HSTN arg2 DN arg3 IP arg4 Pref arg5 IPv6 DHCP assigned address is active May also be shown as 4000003900000000...

Page 335: ...ement Controller May also be shown as 4000003a00000000 or 0x4000003a00000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0058 User Response Information only no action is required 4000003b 00000000 DHCPv6 failure no IP address assigned S DHCP6 server fails to assign an IP address to a Management Controller May also be s...

Page 336: ...hdog Timer Expired May also be shown as 4000003c00000000 or 0x4000003c00000000 Severity Error Serviceable No Automatically notify support No Alert Category System Loader timeout SNMP Trap ID 26 CIM Information Prefix IMM ID 0060 User Response 1 Reconfigure the watchdog timer to a higher value 2 Make sure that the IMM Ethernet over USB interface is enabled 3 Reinstall the RNDIS or cdc_ether device ...

Page 337: ...by user arg3 A user has modified the SSH port number May also be shown as 4000003e00000000 or 0x4000003e00000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0062 User Response Information only no action is required 4000003f 00000000 Web HTTP port number changed from arg1 to arg2 by user arg3 A user has modified the Web...

Page 338: ...number May also be shown as 4000004000000000 or 0x4000004000000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0064 User Response Information only no action is required 40000041 00000000 CIM XML HTTP port number changed from arg1 to arg2 by user arg3 A user has modified the CIM HTTP port number May also be shown as 400...

Page 339: ...e shown as 4000004200000000 or 0x4000004200000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0066 User Response Information only no action is required 40000043 00000000 SNMP Agent port number changed from arg1 to arg2 by user arg3 A user has modified the SNMP Agent port number May also be shown as 4000004300000000 or ...

Page 340: ...0000000 or 0x4000004400000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0068 User Response Information only no action is required 40000045 00000000 Syslog port number changed from arg1 to arg2 by user arg3 A user has modified the Syslog receiver port number May also be shown as 4000004500000000 or 0x4000004500000000 ...

Page 341: ...0x4000004600000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0070 User Response Information only no action is required 40000047 00000000 LED arg1 state changed to arg2 by arg3 A user has modified the state of an LED May also be shown as 4000004700000000 or 0x4000004700000000 Severity Info Serviceable No Automatically...

Page 342: ...0000000 or 0x4000004800000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0072 User Response Information only no action is required 40000049 00000000 SNMP arg1 enabled by user arg2 A user enabled SNMPv1 or SNMPv3 or Traps May also be shown as 4000004900000000 or 0x4000004900000000 Severity Info Serviceable No Automatic...

Page 343: ...lly notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0074 User Response Information only no action is required 4000004b 00000000 SNMPv1 arg1 set by user arg2 Name arg3 AccessType arg4 Address arg5 A user changed the SNMP community string May also be shown as 4000004b00000000 or 0x4000004b00000000 Severity Info Serviceable No Automatically notify support No Alert Cat...

Page 344: ...y notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0076 User Response Information only no action is required 4000004d 00000000 LDAP set by user arg1 RootDN arg2 UIDSearchAttribute arg3 BindingMethod arg4 EnhancedRBS arg5 TargetName arg6 GroupFilter arg7 GroupAttribute arg8 LoginAttribute arg9 A user configured an LDAP Miscellaneous setting May also be shown as 40000...

Page 345: ...e No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0078 User Response Information only no action is required 4000004f 00000000 Date and Time set by user arg1 Date arg2 Time arg3 DST Auto adjust arg4 Timezone arg5 A user configured the Date and Time settings May also be shown as 4000004f00000000 or 0x4000004f00000000 Severity Info Serviceable No Auto...

Page 346: ...Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0080 User Response Information only no action is required 40000051 00000000 Server Power Off Delay set to arg1 by user arg2 A user configured the Server Power Off Delay May also be shown as 4000005100000000 or 0x4000005100000000 Severity Info Serviceable No Automatically notify support No ...

Page 347: ...ap ID CIM Information Prefix IMM ID 0082 User Response Information only no action is required 40000053 00000000 Server arg1 scheduled for every arg2 at arg3 by user arg4 A user configured a recurring Server Power Action May also be shown as 4000005300000000 or 0x4000005300000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM...

Page 348: ...055 00000000 Synchronize time setting by user arg1 Mode arg2 NTPServerHost1 arg3 arg4 NTPServerHost2 arg5 arg6 NTPServerHost3 arg7 arg8 NTPServerHost4 arg9 arg10 NTPUpdateFrequency arg11 A user configured the Date and Time synchronize settings May also be shown as 4000005500000000 or 0x4000005500000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CI...

Page 349: ...1 by user arg2 A user enables or disables Telnet services May also be shown as 4000005700000000 or 0x4000005700000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0087 User Response Information only no action is required 40000058 00000000 DNS servers set by user arg1 UseAdditionalServers arg2 PreferredDNStype arg3 IPv4S...

Page 350: ...AN over USB arg1 by user arg2 A user configured USB LAN May also be shown as 4000005900000000 or 0x4000005900000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0089 User Response Information only no action is required 4000005a 00000000 LAN over USB Port Forwarding set by user arg1 ExternalPort arg2 USB LAN port arg3 A ...

Page 351: ...bles or disables Secure web services May also be shown as 4000005b00000000 or 0x4000005b00000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0091 User Response Information only no action is required 4000005c 00000000 Secure CIM XML HTTPS arg1 by user arg2 A user enables or disables Secure CIM XML services May also be s...

Page 352: ...DAP services May also be shown as 4000005d00000000 or 0x4000005d00000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0093 User Response Information only no action is required 4000005e 00000000 SSH arg1 by user arg2 A user enables or disables SSH services May also be shown as 4000005e00000000 or 0x4000005e00000000 Sever...

Page 353: ...r configures Server Timeouts May also be shown as 4000005f00000000 or 0x4000005f00000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0095 User Response Information only no action is required 40000060 00000000 License key for arg1 added by user arg2 A user installs License Key May also be shown as 4000006000000000 or 0x...

Page 354: ...iceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0097 User Response Information only no action is required 40000062 00000000 Global Login General Settings set by user arg1 AuthenticationMethod arg2 LockoutPeriod arg3 SessionTimeout arg4 A user changes the Global Login General Settings May also be shown as 4000006200000000 or 0x40000062000000...

Page 355: ...Characters arg9 DefaultIDExpired arg10 ChangePasswordFirstAccess arg11 A user changes the Global Login Account Security Settings to Legacy May also be shown as 4000006300000000 or 0x4000006300000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0099 User Response Information only no action is required 40000064 00000000 U...

Page 356: ...or 0x4000006500000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0101 User Response Information only no action is required 40000066 00000000 User arg1 password modified A user account was changed May also be shown as 4000006600000000 or 0x4000006600000000 Severity Info Serviceable No Automatically notify support No 34...

Page 357: ...o Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0103 User Response Information only no action is required 40000068 00000000 User arg1 custom privileges set arg2 User account privileges assigned May also be shown as 4000006800000000 or 0x4000006800000000 Severity Info Serviceable No Automatically notify support No Alert Category none A...

Page 358: ... 0x4000006900000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0105 User Response Information only no action is required 4000006a 00000000 SSH Client key added for user arg1 User locally defined an SSH Client key May also be shown as 4000006a00000000 or 0x4000006a00000000 Severity Info Serviceable No Automatically not...

Page 359: ...ly notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0107 User Response Information only no action is required 4000006c 00000000 SSH Client key removed from user arg1 User removed an SSH Client key May also be shown as 4000006c00000000 or 0x4000006c00000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information P...

Page 360: ...mation Prefix IMM ID 0109 User Response Information only no action is required 4000006e 00000000 Alert Configuration Global Event Notification set by user arg1 RetryLimit arg2 RetryInterval arg3 EntryInterval arg4 A user changes the Global Event Notification settings May also be shown as 4000006e00000000 or 0x4000006e00000000 Severity Info Serviceable No Automatically notify support No Alert Categ...

Page 361: ...ne SNMP Trap ID CIM Information Prefix IMM ID 0111 User Response Information only no action is required 40000070 00000000 SNMP Traps enabled by user arg1 EnabledAlerts arg2 AllowedFilters arg3 A user enabled the SNMP Traps configuration May also be shown as 4000007000000000 or 0x4000007000000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Infor...

Page 362: ...ction is required 40000072 00000000 The minimum power cap value changed from arg1 watts to arg2 watts Minimum Power Cap value changed May also be shown as 4000007200000000 or 0x4000007200000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0114 User Response Information only no action is required 40000073 00000000 The ma...

Page 363: ...ts to arg2 watts Soft Minimum Power Cap value changed May also be shown as 4000007400000000 or 0x4000007400000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0116 User Response Information only no action is required 40000075 00000000 The measured power value exceeded the power cap value Power exceeded cap May also be s...

Page 364: ...xceeds Power Cap May also be shown as 4000007600000000 or 0x4000007600000000 Severity Warning Serviceable No Automatically notify support No Alert Category Warning Power SNMP Trap ID 164 CIM Information Prefix IMM ID 0118 User Response Information only no action is required 40000077 00000000 Power capping was activated by user arg1 Power capping activated by user May also be shown as 4000007700000...

Page 365: ...800000000 or 0x4000007800000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0120 User Response Information only no action is required 40000079 00000000 Static Power Savings mode has been turned on by user arg1 Static Power Savings mode turned on by user May also be shown as 4000007900000000 or 0x4000007900000000 Severi...

Page 366: ...0000 or 0x4000007a00000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0122 User Response Information only no action is required 4000007b 00000000 Dynamic Power Savings mode has been turned on by user arg1 Dynamic Power Savings mode turned on by user May also be shown as 4000007b00000000 or 0x4000007b00000000 Severity ...

Page 367: ...0000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0124 User Response Information only no action is required 4000007d 00000000 Power cap and external throttling occurred Power cap and external throttling occurred May also be shown as 4000007d00000000 or 0x4000007d00000000 Severity Info Serviceable No Automatically notify...

Page 368: ...rviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0126 User Response Information only no action is required 4000007f 00000000 Power cap throttling occurred Power cap throttling occurred May also be shown as 4000007f00000000 or 0x4000007f00000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID 35...

Page 369: ...o Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0128 User Response Information only no action is required 40000081 00000000 PXE boot requested by user arg1 PXE boot requested May also be shown as 4000008100000000 or 0x4000008100000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix...

Page 370: ...IM Information Prefix IMM ID 0130 User Response Information only no action is required 40000083 00000000 The new minimum power cap value has returned below the power cap value Minimum Power Cap exceeds Power Cap recovered May also be shown as 4000008300000000 or 0x4000008300000000 Severity Info Serviceable No Automatically notify support No Alert Category Warning Power SNMP Trap ID 164 CIM Informa...

Page 371: ...Attempt to flash the IMM firmware to the same level on all nodes 40000085 00000000 FPGA firmware mismatch between nodes arg1 and arg2 Please attempt to flash the FPGA firmware to the same level on all nodes A mismatch of FPGA firmware has been detected between nodes May also be shown as 4000008500000000 or 0x4000008500000000 Severity Error Serviceable No Automatically notify support No Alert Categ...

Page 372: ...ly no action is required 40000087 00000000 Manual Call Home by user arg1 arg2 Manual Call Home by user May also be shown as 4000008700000000 or 0x4000008700000000 Severity Info Serviceable No Automatically notify support Yes Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0135 User Response Lenovo Support will address the problem 40000088 00000000 Management Controller arg1 Configur...

Page 373: ...rg2 failed to complete This message is for the use case where a user restores a Management Controller configuration from a file and the restoration fails to complete May also be shown as 4000008900000000 or 0x4000008900000000 Severity Error Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID 22 CIM Information Prefix IMM ID 0137 User Response 1 Turn off the serv...

Page 374: ...IM Information Prefix IMM ID 0138 User Response 1 Turn off the server and disconnect it from the power source You must disconnect the server from ac power to reset the IMM 2 After 45 seconds reconnect the server to the power source and turn on the server 3 Retry the operation 4000008b 00000000 Storage arg1 has changed This message is for the use case where an IP address for the Storage Management ...

Page 375: ...rt Category System Remote Login SNMP Trap ID 30 CIM Information Prefix IMM ID 0140 User Response Information only no action is required 4000008d 00000000 Remote access attempt failed Invalid userid or password received Userid is arg1 from a CIM client at IP address arg2 This message is for the use case where a remote user has failed to establish a remote control session from CIM May also be shown ...

Page 376: ... No Alert Category System Other SNMP Trap ID 22 CIM Information Prefix IMM ID 0142 User Response Lenovo Support will address the problem 4000008f 00000000 The bare metal connection process has been started Bare Metal Connection process has been started May also be shown as 4000008f00000000 or 0x4000008f00000000 Severity Info Serviceable No Automatically notify support No Alert Category System Othe...

Page 377: ...Category System Other SNMP Trap ID 22 CIM Information Prefix IMM ID 0144 User Response Information only no action is required 40000091 00000000 User arg1 has terminated an active console session A user has terminated an active console session May also be shown as 4000009100000000 or 0x4000009100000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM...

Page 378: ...lly notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0146 User Response Information only no action is required 40000093 00000000 TKLM servers device group set by user arg1 TKLMServerDeviceGroup arg2 A user configured the TKLM device group May also be shown as 4000009300000000 or 0x4000009300000000 Severity Info Serviceable No Automatically notify support No Alert Ca...

Page 379: ...MP Trap ID CIM Information Prefix IMM ID 0148 User Response Information only no action is required 40000095 00000000 User arg1 has generated a new encryption key and certificate signing request for the TKLM client User generated a new encryption key and certificate signing request for the TKLM client May also be shown as 4000009500000000 or 0x4000009500000000 Severity Info Serviceable No Automatic...

Page 380: ... Response Information only no action is required 40000097 00000000 User arg1 has imported a server certificate for the TKLM server User imported a server certificate for the TKLM Server May also be shown as 4000009700000000 or 0x4000009700000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0151 User Response Information...

Page 381: ...use case where a user has failed to log in to a Management Controller from IPMI May also be shown as 4000009900000000 or 0x4000009900000000 Severity Info Serviceable No Automatically notify support No Alert Category System Remote Login SNMP Trap ID 30 CIM Information Prefix IMM ID 0153 User Response Information only no action is required 4000009a 00000000 Security Userid arg1 had arg2 login failur...

Page 382: ...g in to a Management Controller from IPMI serial client May also be shown as 4000009b00000000 or 0x4000009b00000000 Severity Info Serviceable No Automatically notify support No Alert Category System Remote Login SNMP Trap ID 30 CIM Information Prefix IMM ID 0155 User Response Information only no action is required 4000009c 00000000 Remote Login Successful Login ID arg1 from arg2 serial interface T...

Page 383: ... also be shown as 4000009d00000000 or 0x4000009d00000000 Severity Info Serviceable No Automatically notify support No Alert Category System Remote Login SNMP Trap ID 30 CIM Information Prefix IMM ID 0157 User Response Information only no action is required 4000009e 00000000 Login ID arg1 from arg2 at IP address arg3 has been logged off This message is for the use case where a user has been logged ...

Page 384: ...KLM Server Connection test May also be shown as 4000009f00000000 or 0x4000009f00000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0159 User Response Information only no action is required 400000a0 00000000 User arg1 has initiated an SMTP Server Connection Test User initiated an SMTP Server Connection test May also be ...

Page 385: ...r 0x400000a100000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0161 User Response Information only no action is required 400000a2 00000000 User arg1 has arg2 file arg3 from arg4 User has mounted unmounted file from URL or server May also be shown as 400000a200000000 or 0x400000a200000000 Severity Info Serviceable No ...

Page 386: ...wn as 400000a300000000 or 0x400000a300000000 Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID 22 CIM Information Prefix IMM ID 0163 User Response Information only no action is required 400000a4 00000000 User arg1 has removed a certificate User removed certificate May also be shown as 400000a400000000 or 0x400000a400000000 Severity Info Serviceab...

Page 387: ... No Automatically notify support No Alert Category System Other SNMP Trap ID 22 CIM Information Prefix IMM ID 0165 User Response Information only no action is required 400000a6 00000000 The server was restarted for an unknown reason The server was restarted for an unknown reason May also be shown as 400000a600000000 or 0x400000a600000000 Severity Info Serviceable No Automatically notify support No...

Page 388: ...nfo Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID 22 CIM Information Prefix IMM ID 0167 User Response Information only no action is required 400000a8 00000000 The server was reset via pushbutton Server was reset via pushbutton May also be shown as 400000a800000000 or 0x400000a800000000 Severity Info Serviceable No Automatically notify support No Alert Cate...

Page 389: ...Alert Category System Other SNMP Trap ID 22 CIM Information Prefix IMM ID 0169 User Response Information only no action is required 400000aa 00000000 The server was restarted when the watchdog expired Server was restarted when the watchdog expired May also be shown as 400000aa00000000 or 0x400000aa00000000 Severity Info Serviceable No Automatically notify support No Alert Category System Other SNM...

Page 390: ...e Information only no action is required 400000ac 00000000 The server was automatically powered on because the power restore policy is set to always restore Server was automatically powered on because the power restore policy is set to always restore May also be shown as 400000ac00000000 or 0x400000ac00000000 Severity Info Serviceable No Automatically notify support No Alert Category System Other ...

Page 391: ...Alert Category System Other SNMP Trap ID 22 CIM Information Prefix IMM ID 0173 User Response Information only no action is required 400000ae 00000000 The server was reset via Platform Event Filter Server was reset via Platform Event Filter May also be shown as 400000ae00000000 or 0x400000ae00000000 Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap I...

Page 392: ...n only no action is required 400000b0 00000000 The server was soft reset Server was soft reset May also be shown as 400000b000000000 or 0x400000b000000000 Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID 22 CIM Information Prefix IMM ID 0176 User Response Information only no action is required 400000b1 00000000 The server was powered up via Real...

Page 393: ...ered off for an unknown reason May also be shown as 400000b200000000 or 0x400000b200000000 Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID 22 CIM Information Prefix IMM ID 0178 User Response Information only no action is required 400000b3 00000000 The server was powered off by chassis control command Server was powered off by chassis control co...

Page 394: ...so be shown as 400000b400000000 or 0x400000b400000000 Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID 22 CIM Information Prefix IMM ID 0180 User Response Information only no action is required 400000b5 00000000 The server was powered off when the watchdog expired Server was powered off when the watchdog expired May also be shown as 400000b50000...

Page 395: ...600000000 or 0x400000b600000000 Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID 22 CIM Information Prefix IMM ID 0182 User Response Information only no action is required 400000b7 00000000 The server stayed powered off because the power restore policy is set to restore previous power state Server stayed powered off because the power restore pol...

Page 396: ...00000b800000000 Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID 22 CIM Information Prefix IMM ID 0184 User Response Information only no action is required 400000b9 00000000 The server was powered off via Real Time Clock scheduled power off Server was powered up via Real Time Clock scheduled power off May also be shown as 400000b900000000 or 0x4...

Page 397: ...ba00000000 Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID 22 CIM Information Prefix IMM ID 0186 User Response Information only no action is required 400000bb 00000000 Management Controller arg1 reset was initiated by PRESET Management Controller reset was initiated by PRESET May also be shown as 400000bb00000000 or 0x400000bb00000000 Severity ...

Page 398: ...No Automatically notify support No Alert Category System Other SNMP Trap ID 22 CIM Information Prefix IMM ID 0188 User Response Information only no action is required 400000bd 00000000 Management Controller arg1 reset was initiated by IMM firmware Management Controller reset was initiated by IMM firmware May also be shown as 400000bd00000000 or 0x400000bd00000000 Severity Info Serviceable No Autom...

Page 399: ...ally notify support No Alert Category System Other SNMP Trap ID 22 CIM Information Prefix IMM ID 0190 User Response Information only no action is required 400000bf 00000000 Operating System status has changed to arg1 Operating System status change May also be shown as 400000bf00000000 or 0x400000bf00000000 Severity Info Serviceable No Automatically notify support No Alert Category System Other SNM...

Page 400: ...er SNMP Trap ID 22 CIM Information Prefix IMM ID 0193 User Response Information only no action is required 400000c2 00000000 Remote Control session started by user arg1 in arg2 mode has been closed Remote Control session closed May also be shown as 400000c200000000 or 0x400000c200000000 Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID 22 CIM Inf...

Page 401: ... 22 CIM Information Prefix IMM ID 0195 User Response Information only no action is required 400000c4 00000000 IMM failed to log previous event arg1 IMM failed to log a previous event May also be shown as 400000c400000000 or 0x400000c400000000 Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID 22 CIM Information Prefix IMM ID 0196 User Response Inf...

Page 402: ...onse Information only no action is required 400000c6 00000000 UEFI deployment boot mode is enabled for NextAc UEFI deployment boot mode is enabled for NextAC May also be shown as 400000c600000000 or 0x400000c600000000 Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID 22 CIM Information Prefix IMM ID 0198 User Response Information only no action i...

Page 403: ...sulation lite Mode Encapsulation lite mode status change May also be shown as 400000c900000000 or 0x400000c900000000 Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID 22 CIM Information Prefix IMM ID 0201 User Response Information only no action is required 400000ca 00000000 Battery error was detected by RAID controller The battery unit needs rep...

Page 404: ...rg5 The RAID controller has problem with the battery May also be shown as 400000cb00000000 or 0x400000cb00000000 Severity Info Serviceable No Automatically notify support Yes Alert Category System Other SNMP Trap ID 22 CIM Information Prefix IMM ID 0203 User Response Check storage documentation by LSI Event ID 400000cc 00000000 The RAID controller detected unrecoverable error The controller needs ...

Page 405: ...000 Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID 22 CIM Information Prefix IMM ID 0205 User Response Check storage documentation by LSI Event ID 400000ce 00000000 The RAID controller detected one or more possible configuration changes within the subsystem Please check the drive LED status If necessary contact technical support for additional...

Page 406: ... more units May also be shown as 400000cf00000000 or 0x400000cf00000000 Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID 22 CIM Information Prefix IMM ID 0207 User Response Lenovo Support will address the problem 400000d0 00000000 Connectivity issue detected with the enclosure Please check your cable configurations to repair the problem arg1 arg...

Page 407: ...e May also be shown as 400000d100000000 or 0x400000d100000000 Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID 22 CIM Information Prefix IMM ID 0209 User Response Lenovo Support will address the problem 400000d2 00000000 Enclosure power supply has problem Please check the enclosure unit power supply for correct operation arg1 arg2 arg3 arg4 arg5...

Page 408: ...ve May also be shown as 400000d300000000 or 0x400000d300000000 Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID 22 CIM Information Prefix IMM ID 0211 User Response Check storage documentation by LSI Event ID 400000d4 00000000 The RAID controller detected one or more possible configuration problems within the subsystem Please check the event logs...

Page 409: ...m May also be shown as 400000d500000000 or 0x400000d500000000 Severity Info Serviceable No Automatically notify support Yes Alert Category System Other SNMP Trap ID 22 CIM Information Prefix IMM ID 0213 User Response Check storage documentation by LSI Event ID 400000d6 00000000 Drive error was detected by RAID controller Please contact technical support to resolve this issue arg1 arg2 arg3 arg4 ar...

Page 410: ...ive error was detected by RAID controller May also be shown as 400000d700000000 or 0x400000d700000000 Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID 22 CIM Information Prefix IMM ID 0215 User Response Check storage documentation by LSI Event ID 80010002 0701ffff Numeric sensor NumericSensorElementName going low lower non critical has asserted ...

Page 411: ...ble Yes Automatically notify support Yes Alert Category Critical Voltage SNMP Trap ID 1 CIM Information Prefix PLAT ID 0480 User Response If the specified sensor is CMOS battery replace the system battery If the specified sensor is Planar 3 3V or Planar 5V trained technician only replace the system board If the specified sensor is Planar 12V complete the following steps until the problem is solved...

Page 412: ...D 0480 User Response 1 Reseat the failing fan n which is indicated by a lit LED near the fan connector on the system board 2 Replace the failing fan n fan number Fan 1B Tach 80010204 1d02ffff Numeric sensor NumericSensorElementName going low lower critical has asserted Fan 2A Tach This message is for the use case when an implementation has detected a Lower Critical sensor going low has asserted Ma...

Page 413: ...fff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Fan Failure SNMP Trap ID 11 CIM Information Prefix PLAT ID 0480 User Response 1 Reseat the failing fan n which is indicated by a lit LED near the fan connector on the system board 2 Replace the failing fan n fan number Fan 3B Tach 80010204 1d04ffff Numeric sensor NumericSensorElementName going low lower crit...

Page 414: ...critical has asserted Fan 5A Tach This message is for the use case when an implementation has detected a Lower Critical sensor going low has asserted May also be shown as 800102041d05ffff or 0x800102041d05ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Fan Failure SNMP Trap ID 11 CIM Information Prefix PLAT ID 0480 User Response 1 Reseat the failing fan ...

Page 415: ... User Response 1 Reseat the failing fan n which is indicated by a lit LED near the fan connector on the system board 2 Replace the failing fan n fan number Fan 6B Tach 80010204 1d07ffff Numeric sensor NumericSensorElementName going low lower critical has asserted Fan 7A Tach This message is for the use case when an implementation has detected a Lower Critical sensor going low has asserted May also...

Page 416: ...ff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Fan Failure SNMP Trap ID 11 CIM Information Prefix PLAT ID 0480 User Response 1 Reseat the failing fan n which is indicated by a lit LED near the fan connector on the system board 2 Replace the failing fan n fan number Fan 8B Tach 80010701 0f01ffff Numeric sensor NumericSensorElementName going high upper non ...

Page 417: ... has asserted REAR BP Temp B This message is for the use case when an implementation has detected an Upper Non critical sensor going high has asserted May also be shown as 800107010f02ffff or 0x800107010f02ffff Severity Warning Serviceable Yes Automatically notify support No Alert Category Warning Temperature SNMP Trap ID 12 CIM Information Prefix PLAT ID 0490 User Response 1 Reduce the ambient te...

Page 418: ...baffle is in place and correctly installed and that the server cover is installed and completely closed 2 Check the ambient temperature You must be operating within the specifications see Server Features and specifications for more information 3 Make sure that the heat sink for microprocessor n 4 Trained technician only Replace system board RAID Amb Temp RR PCI1 Amb Temp 80010701 1002ffff Numeric ...

Page 419: ...ical has asserted PCI 3 Amb Temp This message is for the use case when an implementation has detected an Upper Non critical sensor going high has asserted May also be shown as 800107011003ffff or 0x800107011003ffff Severity Warning Serviceable Yes Automatically notify support No Alert Category Warning Temperature SNMP Trap ID 12 CIM Information Prefix PLAT ID 0490 User Response 1 Make sure that th...

Page 420: ...M Information Prefix PLAT ID 0490 User Response 1 Reduce the ambient temperature 2 Ensure the air baffle is installed correctly 3 Check the server airflow Make sure that nothing is blocking the air from coming into or preventing the air from exiting the server 80010701 1302ffff Numeric sensor NumericSensorElementName going high upper non critical has asserted PSU 2 Amb Temp This message is for the...

Page 421: ...ted May also be shown as 800107011401ffff or 0x800107011401ffff Severity Warning Serviceable Yes Automatically notify support No Alert Category Warning Temperature SNMP Trap ID 12 CIM Information Prefix PLAT ID 0490 User Response 1 Reduce the ambient temperature 2 Ensure the air baffle is installed correctly 3 Check the server airflow Make sure that nothing is blocking the air from coming into or ...

Page 422: ... coming into or preventing the air from exiting the server 80010701 1403ffff Numeric sensor NumericSensorElementName going high upper non critical has asserted DIMM AB VR Temp This message is for the use case when an implementation has detected an Upper Non critical sensor going high has asserted May also be shown as 800107011403ffff or 0x800107011403ffff Severity Warning Serviceable Yes Automatic...

Page 423: ...Automatically notify support No Alert Category Warning Temperature SNMP Trap ID 12 CIM Information Prefix PLAT ID 0490 User Response 1 Reduce the ambient temperature 2 Ensure the air baffle is installed correctly 3 Check the server airflow Make sure that nothing is blocking the air from coming into or preventing the air from exiting the server 80010701 1405ffff Numeric sensor NumericSensorElementN...

Page 424: ... when an implementation has detected an Upper Non critical sensor going high has asserted May also be shown as 800107011406ffff or 0x800107011406ffff Severity Warning Serviceable Yes Automatically notify support No Alert Category Warning Temperature SNMP Trap ID 12 CIM Information Prefix PLAT ID 0490 User Response 1 Reduce the ambient temperature 2 Ensure the air baffle is installed correctly 3 Ch...

Page 425: ...e server airflow Make sure that nothing is blocking the air from coming into or preventing the air from exiting the server 80010701 3701ffff Numeric sensor NumericSensorElementName going high upper non critical has asserted Ambient Temp This message is for the use case when an implementation has detected an Upper Non critical sensor going high has asserted May also be shown as 800107013701ffff or ...

Page 426: ...rror Serviceable Yes Automatically notify support No Alert Category Critical Temperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0494 User Response 1 Reduce the ambient temperature 2 Ensure the air baffle is installed correctly 3 Check the server airflow Make sure that nothing is blocking the air from coming into or preventing the air from exiting the server 80010901 0f02ffff Numeric sensor ...

Page 427: ... Amb Temp This message is for the use case when an implementation has detected an Upper Critical sensor going high has asserted May also be shown as 800109011001ffff or 0x800109011001ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Temperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0494 User Response 1 Reduce the ambient temperature 2 Ensure the ai...

Page 428: ...ient temperature 2 Ensure the air baffle is installed correctly 3 Check the server airflow Make sure that nothing is blocking the air from coming into or preventing the air from exiting the server RR PCI2 Amb Temp 80010901 1003ffff Numeric sensor NumericSensorElementName going high upper critical has asserted PCI 3 Amb Temp This message is for the use case when an implementation has detected an Up...

Page 429: ...0x800109011301ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Temperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0494 User Response 1 Reduce the ambient temperature 2 Ensure the air baffle is installed correctly 3 Check the server airflow Make sure that nothing is blocking the air from coming into or preventing the air from exiting the server 8001...

Page 430: ...901 1401ffff Numeric sensor NumericSensorElementName going high upper critical has asserted CPU1 VR Temp This message is for the use case when an implementation has detected an Upper Critical sensor going high has asserted May also be shown as 800109011401ffff or 0x800109011401ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Temperature SNMP Trap ID 0 CIM...

Page 431: ...mperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0494 User Response 1 Reduce the ambient temperature 2 Ensure the air baffle is installed correctly 3 Check the server airflow Make sure that nothing is blocking the air from coming into or preventing the air from exiting the server 80010901 1403ffff Numeric sensor NumericSensorElementName going high upper critical has asserted DIMM AB VR Temp...

Page 432: ...s asserted May also be shown as 800109011404ffff or 0x800109011404ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Temperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0494 User Response 1 Reduce the ambient temperature 2 Ensure the air baffle is installed correctly 3 Check the server airflow Make sure that nothing is blocking the air from coming int...

Page 433: ...oming into or preventing the air from exiting the server 80010901 1406ffff Numeric sensor NumericSensorElementName going high upper critical has asserted DIMM GH VR Temp This message is for the use case when an implementation has detected an Upper Critical sensor going high has asserted May also be shown as 800109011406ffff or 0x800109011406ffff Severity Error Serviceable Yes Automatically notify ...

Page 434: ...Yes Automatically notify support No Alert Category Critical Temperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0494 User Response 1 Reduce the ambient temperature 2 Ensure the air baffle is installed correctly 3 Check the server airflow Make sure that nothing is blocking the air from coming into or preventing the air from exiting the server 80010901 3701ffff Numeric sensor NumericSensorElem...

Page 435: ...ion has detected an Upper Critical sensor going high has asserted May also be shown as 800109020701ffff or 0x800109020701ffff Severity Error Serviceable Yes Automatically notify support Yes Alert Category Critical Voltage SNMP Trap ID 1 CIM Information Prefix PLAT ID 0494 User Response If the specified sensor is Planar 3 3V or Planar 5V Trained technician only replace the system board If the speci...

Page 436: ...ffle is in place and correctly installed and that the server cover is installed and completely closed 2 Check the ambient temperature You must be operating within the specifications see Server Features and specifications for more information 3 Make sure that the heat sink for microprocessor n 4 Trained technician only Replace system board 80010b01 0f02ffff Numeric sensor NumericSensorElementName g...

Page 437: ... when an implementation has detected an Upper Non recoverable sensor going high has asserted May also be shown as 80010b011001ffff or 0x80010b011001ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Temperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0498 User Response 1 Make sure that the fans are operating that there are no obstructions to the airfl...

Page 438: ...he air baffle is in place and correctly installed and that the server cover is installed and completely closed 2 Check the ambient temperature You must be operating within the specifications see Server Features and specifications for more information 3 Make sure that the heat sink for microprocessor n 4 Trained technician only Replace system board RR PCI2 Amb Temp 80010b01 1003ffff Numeric sensor ...

Page 439: ...rable has asserted PSU 1 Amb Temp This message is for the use case when an implementation has detected an Upper Non recoverable sensor going high has asserted May also be shown as 80010b011301ffff or 0x80010b011301ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Temperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0498 User Response 1 Make sure that ...

Page 440: ...ront and rear of the server that the air baffle is in place and correctly installed and that the server cover is installed and completely closed 2 Check the ambient temperature You must be operating within the specifications see Server Features and specifications for more information 3 Make sure that the heat sink for microprocessor n 4 Trained technician only Replace system board 80010b01 1401fff...

Page 441: ...has asserted CPU2 VR Temp This message is for the use case when an implementation has detected an Upper Non recoverable sensor going high has asserted May also be shown as 80010b011402ffff or 0x80010b011402ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Temperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0498 User Response 1 Make sure that the fans...

Page 442: ...ont and rear of the server that the air baffle is in place and correctly installed and that the server cover is installed and completely closed 2 Check the ambient temperature You must be operating within the specifications see Server Features and specifications for more information 3 Make sure that the heat sink for microprocessor n 4 Trained technician only Replace system board 80010b01 1404ffff...

Page 443: ...s asserted DIMM EF VR Temp This message is for the use case when an implementation has detected an Upper Non recoverable sensor going high has asserted May also be shown as 80010b011405ffff or 0x80010b011405ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Temperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0498 User Response 1 Make sure that the fan...

Page 444: ...w front and rear of the server that the air baffle is in place and correctly installed and that the server cover is installed and completely closed 2 Check the ambient temperature You must be operating within the specifications see Server Features and specifications for more information 3 Make sure that the heat sink for microprocessor n 4 Trained technician only Replace system board 80010b01 2d01...

Page 445: ...has asserted Ambient Temp This message is for the use case when an implementation has detected an Upper Non recoverable sensor going high has asserted May also be shown as 80010b013701ffff or 0x80010b013701ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Temperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0498 User Response 1 Make sure that the fans...

Page 446: ...Other SNMP Trap ID CIM Information Prefix PLAT ID 0509 User Response No action information only 80030012 2301ffff Sensor SensorElementName has deasserted OS RealTime Mod This message is for the use case when an implementation has detected a Sensor has deasserted May also be shown as 800300122301ffff or 0x800300122301ffff Severity Info Serviceable No Automatically notify support No Alert Category S...

Page 447: ...n only 80030108 1301ffff Sensor SensorElementName has asserted PS Heavy Load This message is for the use case when an implementation has detected a Sensor has asserted May also be shown as 800301081301ffff or 0x800301081301ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0508 User Response 1 Replace the power ...

Page 448: ...lace the power supply with higher rated power 2 Reduce the total power consumption by removing newly added or unused option like drives or adapters 8003010f 2101ffff Sensor SensorElementName has asserted IMM FW Corrupted This message is for the use case when an implementation has detected a Sensor has asserted May also be shown as 8003010f2101ffff or 0x8003010f2101ffff Severity Info Serviceable No...

Page 449: ...gory System Other SNMP Trap ID CIM Information Prefix PLAT ID 0508 User Response 1 Replace the power supply with higher rated power 2 Reduce the total power consumption by removing newly added or unused option like drives or adapters SMM Monitor 80030121 0782ffff Sensor SensorElementName has asserted PCIe Dev LK Down This message is for the use case when an implementation has detected a Sensor has...

Page 450: ...own as 800501120d01ffff or 0x800501120d01ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0512 User Response No action information only 8007000d 2582ffff Sensor SensorElementName has transitioned to normal state RAID Vol State This message is for the use case when an implementation has detected a Sensor transi...

Page 451: ...12c01ffff Severity Warning Serviceable Yes Automatically notify support No Alert Category Warning Temperature SNMP Trap ID 12 CIM Information Prefix PLAT ID 0520 User Response None 8007010d 2582ffff Sensor SensorElementName has transitioned from normal to non critical state RAID Vol State This message is for the use case when an implementation has detected a Sensor transitioned to non critical fro...

Page 452: ...Warning Other SNMP Trap ID 60 CIM Information Prefix PLAT ID 0520 User Response Complete the following step to solve PCI I O resource errors 1 Check the Lenovo support site for service bulletins or firmware updates that apply to this GPT error 2 Set the UEFI setting DISK GPT Recovery to Automatic 3 Replace the corrupt disk 8007010f 2582ffff Sensor SensorElementName has transitioned from normal to ...

Page 453: ...ge is for the use case when an implementation has detected a Sensor transitioned to non critical from normal May also be shown as 800701120101ffff or 0x800701120101ffff Severity Warning Serviceable Yes Automatically notify support No Alert Category Warning Other SNMP Trap ID 60 CIM Information Prefix PLAT ID 0520 User Response None 80070114 2201ffff Sensor SensorElementName has transitioned from n...

Page 454: ...eboot the system 4 Trained technician only If the error continues replace the planar 80070121 0782ffff Sensor SensorElementName has transitioned from normal to non critical state PCIe Dev Status This message is for the use case when an implementation has detected a Sensor transitioned to non critical from normal May also be shown as 800701210782ffff or 0x800701210782ffff Severity Warning Serviceab...

Page 455: ...er SNMP Trap ID 60 CIM Information Prefix PLAT ID 0520 User Response None X8 PCI 3 Config 80070128 2e01ffff Sensor SensorElementName has transitioned from normal to non critical state ME Recovery This message is for the use case when an implementation has detected a Sensor transitioned to non critical from normal May also be shown as 800701282e01ffff or 0x800701282e01ffff Severity Warning Servicea...

Page 456: ...re operating that there are no obstructions to the airflow front and rear of the server that the air baffles are in place and correctly installed and that the server cover is installed and completely closed 2 Check the ambient temperature You must be operating within the specifications see Features and specifications for more information 3 Make sure that the heat sink for microprocessor n is insta...

Page 457: ...ions for more information 3 Make sure that the heat sink for microprocessor n is installed correctly 4 Trained technician only Replace microprocessor n n microprocessor number 80070201 1101ffff Sensor SensorElementName has transitioned to critical from a less severe state PCI 1 Temp This message is for the use case when an implementation has detected a Sensor transitioned to critical from less sev...

Page 458: ...rror Serviceable Yes Automatically notify support No Alert Category Critical Temperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0522 User Response 1 Make sure that the fans are operating that there are no obstructions to the airflow front and rear of the server that the air baffles are in place and correctly installed and that the server cover is installed and completely closed 2 Check the ...

Page 459: ...re information 3 Make sure that the heat sink for microprocessor n is installed correctly 4 Trained technician only Replace microprocessor n n microprocessor number 80070202 0701ffff Sensor SensorElementName has transitioned to critical from a less severe state SysBrd Vol Fault This message is for the use case when an implementation has detected a Sensor transitioned to critical from less severe M...

Page 460: ...tioned to critical from less severe May also be shown as 800702040a01ffff or 0x800702040a01ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Fan Failure SNMP Trap ID 11 CIM Information Prefix PLAT ID 0522 User Response 1 Make sure that there are no obstructions such as bundled cables to the airflow from the power supply fan 2 Replace power supply n n power...

Page 461: ...itical from less severe May also be shown as 800702080a01ffff or 0x800702080a01ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Power SNMP Trap ID 4 CIM Information Prefix PLAT ID 0522 User Response 1 Make sure that there are no obstructions such as bundled cables to the airflow from the power supply fan 2 Use the Lenovo Power Configurator utility to ensu...

Page 462: ... supply fan 2 Use the Lenovo Power Configurator utility to ensure current system power consumption is under limitation For more information and to download the utility go to https www ibm com support entry myportal docdisplay lndocid LNVO PWRCONF 3 Replace power supply n n power supply number 8007020d 2582ffff Sensor SensorElementName has transitioned to critical from a less severe state RAID Vol ...

Page 463: ...Information Prefix PLAT ID 0522 User Response 1 If enabling TXT is not required disable TXT from the Setup Utility 2 If enabling TXT is required verify that the TPM is enabled and activated from the Setup Utility 3 If the problem remains contact your service representative 8007020f 2582ffff Sensor SensorElementName has transitioned to critical from a less severe state I O Resources This message is...

Page 464: ...2201ffff or 0x800702142201ffff Severity Error Serviceable No Automatically notify support No Alert Category Critical Other SNMP Trap ID 50 CIM Information Prefix PLAT ID 0522 User Response 1 Update the server firmware see Recovering the server firmware 2 If the problem persists trained technician only replace the system board see Removing the system board and Installing the system board 80070219 0...

Page 465: ... cluster solution before you update the code 4 Unplug and restore AC power cord then perform step 1 and 2 again 5 If problems still occurred trained technician only replace the system board 8007021b 0301ffff Sensor SensorElementName has transitioned to critical from a less severe state CPU 1 QPILinkErr This message is for the use case when an implementation has detected a Sensor transitioned to cr...

Page 466: ...Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Other SNMP Trap ID 50 CIM Information Prefix PLAT ID 0522 User Response 1 Check for a server firmware update 2 Make sure that the installed microprocessors are compatible 3 Make sure the microprocessor 2 expansion board is installed correctly see Installing the microprocessor 2 expansion board 4 Trained technici...

Page 467: ...so be shown as 800702282e01ffff or 0x800702282e01ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Other SNMP Trap ID 50 CIM Information Prefix PLAT ID 0522 User Response If the specified sensor is IPMB IO Error Me Error or ME Flash Error complete the following steps until the problem is solved 1 Restart IMM If the error still appears proceed step 2 2 Upda...

Page 468: ... is in place and correctly installed and that the server cover is installed and completely closed 2 Check the ambient temperature You must be operating within the specifications see Server Features and specifications for more information 3 Make sure that the heat sink for microprocessor n 4 Trained technician only Replace microprocessor n n microprocessor number 80070301 0302ffff Sensor SensorElem...

Page 469: ...age is for the use case when an implementation has detected a Sensor transitioned to non recoverable from less severe May also be shown as 800703011101ffff or 0x800703011101ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Temperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0524 User Response 1 Make sure that the fans are operating that there are no ...

Page 470: ... is in place and correctly installed and that the server cover is installed and completely closed 2 Check the ambient temperature You must be operating within the specifications see Server Features and specifications for more information 3 Make sure that the heat sink for microprocessor n 4 Trained technician only Replace microprocessor n n microprocessor number 80070301 1103ffff Sensor SensorElem...

Page 471: ...sage is for the use case when an implementation has detected a Sensor transitioned to non recoverable from less severe May also be shown as 800703012c01ffff or 0x800703012c01ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Temperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0524 User Response 1 Make sure that the fans are operating that there are no...

Page 472: ...ation Prefix PLAT ID 0524 User Response None 80070608 0a01ffff Sensor SensorElementName has transitioned to non recoverable PS1 12V OC Fault This message is for the use case when an implementation has detected a Sensor transitioned to non recoverable May also be shown as 800706080a01ffff or 0x800706080a01ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Po...

Page 473: ...t complete the following steps until the problem is solved 1 Check power supply n LED 2 Replace power supply n n power supply number PS1 12V OV Fault PS1 12V UV Fault PS1 12Vaux Fault 80070608 0a02ffff Sensor SensorElementName has transitioned to non recoverable PS2 12V OC Fault This message is for the use case when an implementation has detected a Sensor transitioned to non recoverable May also b...

Page 474: ...ace power supply n n power supply number PS2 12V OV Fault PS2 12V UV Fault PS2 12Vaux Fault 80070614 2201ffff Sensor SensorElementName has transitioned to non recoverable TPM Phy Pres Set This message is for the use case when an implementation has detected a Sensor transitioned to non recoverable May also be shown as 800706142201ffff or 0x800706142201ffff Severity Error Serviceable Yes Automatical...

Page 475: ...as been added Phy Presence Jmp This message is for the use case when an implementation has detected a Device was inserted May also be shown as 8008010f2101ffff or 0x8008010f2101ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0536 User Response No action information only 80080128 2101ffff Device LogicalDeviceE...

Page 476: ...ation has detected Redundancy was Restored May also be shown as 800b00081301ffff or 0x800b00081301ffff Severity Info Serviceable No Automatically notify support No Alert Category Warning Redundant Power Supply SNMP Trap ID 10 CIM Information Prefix PLAT ID 0561 User Response No action information only 800b0108 1301ffff Redundancy Lost for RedundancySetElementName has asserted Power Unit This messa...

Page 477: ...ssage is for the use case when Redundancy Lost has asserted May also be shown as 800b010a1e81ffff or 0x800b010a1e81ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Fan Failure SNMP Trap ID 11 CIM Information Prefix PLAT ID 0802 User Response 1 Make sure that the connectors on fan n are not damaged 2 Make sure that the fan n connectors on the system board ...

Page 478: ...sponse 1 Make sure that the connectors on fan n are not damaged 2 Make sure that the fan n connectors on the system board are not damaged 3 Make sure that the fans are correctly installed 4 Reseat the fans 5 Replace the fans n fan number 800b010c 2581ffff Redundancy Lost for RedundancySetElementName has asserted Backup Memory This message is for the use case when Redundancy Lost has asserted May a...

Page 479: ...e Yes Automatically notify support No Alert Category Warning Redundant Power Supply SNMP Trap ID 10 CIM Information Prefix PLAT ID 0806 User Response 1 Non redundant sufficient Power load will be handled by remaining power supply though the system may throttle to avoid a power supply over current condition 2 Replace the power supply with higher rated power 800b030c 2581ffff Non redundant Sufficien...

Page 480: ... has transitioned to Non redundant Insufficient Resources May also be shown as 800b05091301ffff or 0x800b05091301ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Redundant Power Supply SNMP Trap ID 9 CIM Information Prefix PLAT ID 0810 User Response 1 Power load may be handled by remaining power supply The system will attempt to throttle to avoid a power ...

Page 481: ...ror Serviceable Yes Automatically notify support No Alert Category Critical Fan Failure SNMP Trap ID 11 CIM Information Prefix PLAT ID 0810 User Response 1 Make sure that the connectors on fan n are not damaged 2 Make sure that the fan n connectors on the system board are not damaged 3 Make sure that the fans are correctly installed 4 Reseat the fans 5 Replace the fans n fan number 800b050a 1e82ff...

Page 482: ...fficient Resources for RedundancySetElementName has asserted Backup Memory This message is for the use case when a Redundancy Set has transitioned to Non redundant Insufficient Resources May also be shown as 800b050c2581ffff or 0x800b050c2581ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Memory SNMP Trap ID 41 CIM Information Prefix PLAT ID 0810 User Re...

Page 483: ...coordinated code updates If the device is part of a cluster solution verify that the latest level of code is supported for the cluster solution before you update the code 2 Update the firmware UEFI and IMM to the latest level Updating the firmware 3 Run the DSA program 4 Reseat the adapter 5 Replace the adapter 6 Trained technician only Replace microprocessor n 7 Trained technician only Replace th...

Page 484: ...echnician only Replace microprocessor n 7 Trained technician only Replace the system board n microprocessor number 806f0008 0a01ffff PowerSupplyElementName has been added to container PhysicalPackageElementName Power Supply 1 This message is for the use case when an implementation has detected a Power Supply has been added May also be shown as 806f00080a01ffff or 0x806f00080a01ffff Severity Info S...

Page 485: ... a Power Unit that has been Disabled May also be shown as 806f00091301ffff or 0x806f00091301ffff Severity Info Serviceable No Automatically notify support No Alert Category System Power Off SNMP Trap ID 23 CIM Information Prefix PLAT ID 0106 User Response No action information only 806f000d 0400ffff The Drive StorageVolumeElementName has been added Drive 0 This message is for the use case when an ...

Page 486: ...n Added May also be shown as 806f000d0401ffff or 0x806f000d0401ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID 22 CIM Information Prefix PLAT ID 0162 User Response No action information only 806f000d 0402ffff The Drive StorageVolumeElementName has been added Drive 2 This message is for the use case when an implementation has detected a Dri...

Page 487: ... shown as 806f000d0403ffff or 0x806f000d0403ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID 22 CIM Information Prefix PLAT ID 0162 User Response No action information only 806f000d 0404ffff The Drive StorageVolumeElementName has been added Drive 4 This message is for the use case when an implementation has detected a Drive has been Added M...

Page 488: ...405ffff or 0x806f000d0405ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID 22 CIM Information Prefix PLAT ID 0162 User Response No action information only 806f000d 0406ffff The Drive StorageVolumeElementName has been added Drive 6 This message is for the use case when an implementation has detected a Drive has been Added May also be shown as...

Page 489: ...everity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID 22 CIM Information Prefix PLAT ID 0162 User Response No action information only 806f000d 0408ffff The Drive StorageVolumeElementName has been added Drive 8 This message is for the use case when an implementation has detected a Drive has been Added May also be shown as 806f000d0408ffff or 0x806f000d...

Page 490: ...viceable No Automatically notify support No Alert Category System Other SNMP Trap ID 22 CIM Information Prefix PLAT ID 0162 User Response No action information only 806f000d 040affff The Drive StorageVolumeElementName has been added Drive 10 This message is for the use case when an implementation has detected a Drive has been Added May also be shown as 806f000d040affff or 0x806f000d040affff Severi...

Page 491: ...tify support No Alert Category System Other SNMP Trap ID 22 CIM Information Prefix PLAT ID 0162 User Response No action information only 806f000d 040cffff The Drive StorageVolumeElementName has been added Drive 12 This message is for the use case when an implementation has detected a Drive has been Added May also be shown as 806f000d040cffff or 0x806f000d040cffff Severity Info Serviceable No Autom...

Page 492: ... Category System Other SNMP Trap ID 22 CIM Information Prefix PLAT ID 0162 User Response No action information only 806f000d 0410ffff The Drive StorageVolumeElementName has been added Ext Drive This message is for the use case when an implementation has detected a Drive has been Added May also be shown as 806f000d0410ffff or 0x806f000d0410ffff Severity Info Serviceable No Automatically notify supp...

Page 493: ...ate the server firmware on the primary page Important Some cluster solutions require specific code levels or coordinated code updates If the device is part of a cluster solution verify that the latest level of code is supported for the cluster solution before you update the code 4 Remove components one at a time restarting the server each time to see if the problem goes away 5 If the problem remai...

Page 494: ...he System ComputerSystemElementName encountered firmware error unrecoverable boot device failure ABR Status This message is for the use case when an implementation has detected that System Firmware Error Unrecoverable boot device failure has occurred May also be shown as 806f000f220103ff or 0x806f000f220103ff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Ha...

Page 495: ...ssage text Please refer to the UEFI POST error code in the UEFI POST error code section of the Information Center for the appropriate user response Firmware Error Sys Boot Status X8 PCI 2 Firm X8 PCI 3 Firm 806f000f 220107ff The System ComputerSystemElementName encountered firmware error unrecoverable keyboard failure ABR Status This message is for the use case when an implementation has detected ...

Page 496: ...y Error Serviceable Yes Automatically notify support No Alert Category Critical Other SNMP Trap ID 50 CIM Information Prefix PLAT ID 0766 User Response This is a UEFI detected event The UEFI POST error code for this event can be found in the logged IMM message text Please refer to the UEFI POST error code in the UEFI POST error code section of the Information Center for the appropriate user respon...

Page 497: ...lem remains trained service technician replace the system board Firmware Error Sys Boot Status X8 PCI 2 Firm X8 PCI 3 Firm 806f000f 22010cff CPU voltage mismatch detected on ProcessorElementName ABR Status This message is for the use case when an implementation has detected a CPU voltage mismatch with the socket voltage May also be shown as 806f000f22010cff or 0x806f000f22010cff Severity Error Ser...

Page 498: ... message text Please refer to the UEFI POST error code in the UEFI POST error code section of the Information Center for the appropriate user response Firmware Error Sys Boot Status X8 PCI 2 Firm X8 PCI 3 Firm 806f0013 1701ffff A diagnostic interrupt has occurred on system ComputerSystemElementName NMI State This message is for the use case when an implementation has detected a Front Panel NMI Dia...

Page 499: ... 0x806f001e2201ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0286 User Response No action information only 806f0021 2201ffff Fault in slot PhysicalConnectorSystemElementName on system ComputerSystemElementName No Op ROM Space This message is for the use case when an implementation has detected a Fault in a ...

Page 500: ...r This message is for the use case when an implementation has detected a Fault in a slot May also be shown as 806f00212582ffff or 0x806f00212582ffff Severity Error Serviceable Yes Automatically notify support Yes Alert Category Critical Other SNMP Trap ID 50 CIM Information Prefix PLAT ID 0330 User Response 1 Check the PCI LED 2 Reseat the affected adapters and riser card 3 Update the server firmw...

Page 501: ...nd IMM and adapter firmware Important Some cluster solutions require specific code levels or coordinated code updates If the device is part of a cluster solution verify that the latest level of code is supported for the cluster solution before you update the code 4 Replace the affected adapters 5 Replace the riser card 6 Trained service technicians only Replace the system board 806f0021 3001ffff F...

Page 502: ... update the code 4 Replace the affected adapters 5 Replace the riser card 6 Trained service technicians only Replace the system board PCI 1 806f0021 3002ffff Fault in slot PhysicalConnectorSystemElementName on system ComputerSystemElementName PCI 2 This message is for the use case when an implementation has detected a Fault in a slot May also be shown as 806f00213002ffff or 0x806f00213002ffff Seve...

Page 503: ...matically notify support Yes Alert Category Critical Other SNMP Trap ID 50 CIM Information Prefix PLAT ID 0330 User Response 1 Check the PCI LED 2 Reseat the affected adapters and riser card 3 Update the server firmware UEFI and IMM and adapter firmware Important Some cluster solutions require specific code levels or coordinated code updates If the device is part of a cluster solution verify that ...

Page 504: ... Sensor is Unavailable or degraded May also be shown as 806f00282101ffff or 0x806f00282101ffff Severity Warning Serviceable Yes Automatically notify support No Alert Category Warning Other SNMP Trap ID 60 CIM Information Prefix PLAT ID 0398 User Response 1 Turn off the server and disconnect the power cords Reconnect the power cords and restart the server 2 If the problem remains trained technician...

Page 505: ...led and the server cover is installed and completely closed 2 Make sure that the heat sink for microprocessor n is installed correctly 3 Trained technician only Replace microprocessor n n microprocessor number 806f0107 0302ffff An Over Temperature Condition has been detected on ProcessorElementName CPU 2 This message is for the use case when an implementation has detected an Over Temperature Condi...

Page 506: ...01ffff or 0x806f01080a01ffff Severity Error Serviceable Yes Automatically notify support Yes Alert Category Critical Power SNMP Trap ID 4 CIM Information Prefix PLAT ID 0086 User Response 1 Reseat power supply n 2 If the power on LED is not lit and the power supply error LED is lit replace power supply n 3 If both the power on LED and the power supply error LED are not lit see Power problems for m...

Page 507: ... an implementation has detected a Power Unit that has been power cycled May also be shown as 806f01091301ffff or 0x806f01091301ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0108 User Response No action information only 806f010c 2001ffff Uncorrectable error detected for PhysicalMemoryElementName on Subsystem...

Page 508: ... foreign material or is damaged replace the system board 6 Trained technician only Remove the affected microprocessor and check the microprocessor socket pins for any damaged pins If damage is found replace the system board 7 Trained technician only Replace the affected microprocessor 8 Manually re enable all affected DIMMs if the server firmware version is older than UEFI v1 10 If the server firm...

Page 509: ... Remove the affected microprocessor and check the microprocessor socket pins for any damaged pins If damage is found replace the system board 7 Trained technician only Replace the affected microprocessor 8 Manually re enable all affected DIMMs if the server firmware version is older than UEFI v1 10 If the server firmware version is UEFI v1 10 or newer disconnect and reconnect the server to the pow...

Page 510: ...icroprocessor 8 Manually re enable all affected DIMMs if the server firmware version is older than UEFI v1 10 If the server firmware version is UEFI v1 10 or newer disconnect and reconnect the server to the power source and restart the server 9 Trained Service technician only Replace the affected microprocessor 806f010c 2004ffff Uncorrectable error detected for PhysicalMemoryElementName on Subsyst...

Page 511: ...cted for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 5 This message is for the use case when an implementation has detected a Memory uncorrectable error May also be shown as 806f010c2005ffff or 0x806f010c2005ffff Severity Error Serviceable Yes Automatically notify support Yes Alert Category Critical Memory SNMP Trap ID 41 CIM Information Prefix PLAT ID 0138 User Response Note Eac...

Page 512: ...l or remove a DIMM you must disconnect the server from the power source then wait 10 seconds before restarting the server 1 Refer to TIP H212293 for minimum code level 2 Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error 3 Swap the affected DIMMs as indicated by the error LEDs on the system board or the event logs to a different memor...

Page 513: ...ogs to a different memory channel or microprocessor 4 If the problem follows the DIMM replace the failing DIMM 5 Trained technician only If the problem occurs on the same DIMM connector check the DIMM connector If the connector contains any foreign material or is damaged replace the system board 6 Trained technician only Remove the affected microprocessor and check the microprocessor socket pins f...

Page 514: ...nector check the DIMM connector If the connector contains any foreign material or is damaged replace the system board 6 Trained technician only Remove the affected microprocessor and check the microprocessor socket pins for any damaged pins If damage is found replace the system board 7 Trained technician only Replace the affected microprocessor 8 Manually re enable all affected DIMMs if the server...

Page 515: ...d replace the system board 6 Trained technician only Remove the affected microprocessor and check the microprocessor socket pins for any damaged pins If damage is found replace the system board 7 Trained technician only Replace the affected microprocessor 8 Manually re enable all affected DIMMs if the server firmware version is older than UEFI v1 10 If the server firmware version is UEFI v1 10 or ...

Page 516: ...ny damaged pins If damage is found replace the system board 7 Trained technician only Replace the affected microprocessor 8 Manually re enable all affected DIMMs if the server firmware version is older than UEFI v1 10 If the server firmware version is UEFI v1 10 or newer disconnect and reconnect the server to the power source and restart the server 9 Trained Service technician only Replace the aff...

Page 517: ...connect the server to the power source and restart the server 9 Trained Service technician only Replace the affected microprocessor 806f010c 200cffff Uncorrectable error detected for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 12 This message is for the use case when an implementation has detected a Memory uncorrectable error May also be shown as 806f010c200cffff or 0x806f010c200...

Page 518: ...or 0x806f010c200dffff Severity Error Serviceable Yes Automatically notify support Yes Alert Category Critical Memory SNMP Trap ID 41 CIM Information Prefix PLAT ID 0138 User Response Note Each time you install or remove a DIMM you must disconnect the server from the power source then wait 10 seconds before restarting the server 1 Refer to TIP H212293 for minimum code level 2 Check the Lenovo suppo...

Page 519: ...m code level 2 Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error 3 Swap the affected DIMMs as indicated by the error LEDs on the system board or the event logs to a different memory channel or microprocessor 4 If the problem follows the DIMM replace the failing DIMM 5 Trained technician only If the problem occurs on the same DIMM con...

Page 520: ...e problem follows the DIMM replace the failing DIMM 5 Trained technician only If the problem occurs on the same DIMM connector check the DIMM connector If the connector contains any foreign material or is damaged replace the system board 6 Trained technician only Remove the affected microprocessor and check the microprocessor socket pins for any damaged pins If damage is found replace the system b...

Page 521: ...ns any foreign material or is damaged replace the system board 6 Trained technician only Remove the affected microprocessor and check the microprocessor socket pins for any damaged pins If damage is found replace the system board 7 Trained technician only Replace the affected microprocessor 8 Manually re enable all affected DIMMs if the server firmware version is older than UEFI v1 10 If the serve...

Page 522: ...ined technician only Remove the affected microprocessor and check the microprocessor socket pins for any damaged pins If damage is found replace the system board 7 Trained technician only Replace the affected microprocessor 8 Manually re enable all affected DIMMs if the server firmware version is older than UEFI v1 10 If the server firmware version is UEFI v1 10 or newer disconnect and reconnect t...

Page 523: ...microprocessor 8 Manually re enable all affected DIMMs if the server firmware version is older than UEFI v1 10 If the server firmware version is UEFI v1 10 or newer disconnect and reconnect the server to the power source and restart the server 9 Trained Service technician only Replace the affected microprocessor 806f010c 2013ffff Uncorrectable error detected for PhysicalMemoryElementName on Subsys...

Page 524: ...r detected for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 20 This message is for the use case when an implementation has detected a Memory uncorrectable error May also be shown as 806f010c2014ffff or 0x806f010c2014ffff Severity Error Serviceable Yes Automatically notify support Yes Alert Category Critical Memory SNMP Trap ID 41 CIM Information Prefix PLAT ID 0138 User Response N...

Page 525: ...remove a DIMM you must disconnect the server from the power source then wait 10 seconds before restarting the server 1 Refer to TIP H212293 for minimum code level 2 Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error 3 Swap the affected DIMMs as indicated by the error LEDs on the system board or the event logs to a different memory cha...

Page 526: ...vent logs to a different memory channel or microprocessor 4 If the problem follows the DIMM replace the failing DIMM 5 Trained technician only If the problem occurs on the same DIMM connector check the DIMM connector If the connector contains any foreign material or is damaged replace the system board 6 Trained technician only Remove the affected microprocessor and check the microprocessor socket ...

Page 527: ...check the DIMM connector If the connector contains any foreign material or is damaged replace the system board 6 Trained technician only Remove the affected microprocessor and check the microprocessor socket pins for any damaged pins If damage is found replace the system board 7 Trained technician only Replace the affected microprocessor 8 Manually re enable all affected DIMMs if the server firmwa...

Page 528: ...amaged replace the system board 6 Trained technician only Remove the affected microprocessor and check the microprocessor socket pins for any damaged pins If damage is found replace the system board 7 Trained technician only Replace the affected microprocessor 8 Manually re enable all affected DIMMs if the server firmware version is older than UEFI v1 10 If the server firmware version is UEFI v1 1...

Page 529: ...croprocessor and check the microprocessor socket pins for any damaged pins If damage is found replace the system board 7 Trained technician only Replace the affected microprocessor 8 Manually re enable all affected DIMMs if the server firmware version is older than UEFI v1 10 If the server firmware version is UEFI v1 10 or newer disconnect and reconnect the server to the power source and restart t...

Page 530: ... Yes Automatically notify support Yes Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0164 User Response 1 Run the hard disk drive diagnostic test on drive n 2 Reseat the following components a Hard disk drive wait 1 minute or more before reinstalling the drive b Cable from the system board to the backplane 3 Replace the following components one at a time in t...

Page 531: ...detected fault Drive 3 This message is for the use case when an implementation has detected a Drive was Disabled due to fault May also be shown as 806f010d0403ffff or 0x806f010d0403ffff Severity Error Serviceable Yes Automatically notify support Yes Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0164 User Response 1 Run the hard disk drive diagnostic test on ...

Page 532: ...inute or more before reinstalling the drive b Cable from the system board to the backplane 3 Replace the following components one at a time in the order shown restarting the server each time a Hard disk drive b Cable from the system board to the backplane c Hard disk drive backplane n hard disk drive number 806f010d 0405ffff The Drive StorageVolumeElementName has been disabled due to a detected fa...

Page 533: ...06ffff Severity Error Serviceable Yes Automatically notify support Yes Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0164 User Response 1 Run the hard disk drive diagnostic test on drive n 2 Reseat the following components a Hard disk drive wait 1 minute or more before reinstalling the drive b Cable from the system board to the backplane 3 Replace the follow...

Page 534: ... time a Hard disk drive b Cable from the system board to the backplane c Hard disk drive backplane n hard disk drive number 806f010d 0408ffff The Drive StorageVolumeElementName has been disabled due to a detected fault Drive 8 This message is for the use case when an implementation has detected a Drive was Disabled due to fault May also be shown as 806f010d0408ffff or 0x806f010d0408ffff Severity E...

Page 535: ...es Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0164 User Response 1 Run the hard disk drive diagnostic test on drive n 2 Reseat the following components a Hard disk drive wait 1 minute or more before reinstalling the drive b Cable from the system board to the backplane 3 Replace the following components one at a time in the order shown restarting the serve...

Page 536: ... a detected fault Drive 11 This message is for the use case when an implementation has detected a Drive was Disabled due to fault May also be shown as 806f010d040bffff or 0x806f010d040bffff Severity Error Serviceable Yes Automatically notify support Yes Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0164 User Response 1 Run the hard disk drive diagnostic test...

Page 537: ...or more before reinstalling the drive b Cable from the system board to the backplane 3 Replace the following components one at a time in the order shown restarting the server each time a Hard disk drive b Cable from the system board to the backplane c Hard disk drive backplane n hard disk drive number 806f010d 040dffff The Drive StorageVolumeElementName has been disabled due to a detected fault Dr...

Page 538: ...or 0x806f010d0410ffff Severity Error Serviceable Yes Automatically notify support Yes Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0164 User Response 1 Run the hard disk drive diagnostic test on drive n 2 Reseat the following components a Hard disk drive wait 1 minute or more before reinstalling the drive b Cable from the system board to the backplane 3 Rep...

Page 539: ...orted for the cluster solution before you update the code 3 Trained technician only Replace the system board 806f0113 0301ffff A bus timeout has occurred on system ComputerSystemElementName CPU 1 PECI This message is for the use case when an implementation has detected a Bus Timeout May also be shown as 806f01130301ffff or 0x806f01130301ffff Severity Error Serviceable Yes Automatically notify supp...

Page 540: ...ponse 1 Reseat the microprocessor and then restart the server 2 Replace microprocessor n n microprocessor number 806f011b 0701ffff The connector PhysicalConnectorElementName has encountered a configuration error Front USB This message is for the use case when an implementation has detected an Interconnect Configuration Error May also be shown as 806f011b0701ffff or 0x806f011b0701ffff Severity Erro...

Page 541: ...P Trap ID 50 CIM Information Prefix PLAT ID 0266 User Response 1 Check system event log is showing LCD cable sensor has deasserted 2 Reseat LCD cable on the system board 3 Reset LCD cable on LCD panel 4 Replace LCD cable 806f0123 2101ffff Reboot of system ComputerSystemElementName initiated by WatchdogElementName IPMI Watchdog This message is for the use case when an implementation has detected a ...

Page 542: ...0392 User Response If there is no GPU storage tray installed in the system then the log event is a normal condition If there is a GPU storage tray installed in the system then check the following two portions 1 PDB Power Distribution Board cable is correctly connected from riser card to PDB 2 Replace another PDB cable 806f0125 1001ffff ManagedElementName detected as absent PCI Riser 1 This message...

Page 543: ...002ffff or 0x806f01251002ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0392 User Response If there is no GPU storage tray installed in the system then the log event is a normal condition If there is a GPU storage tray installed in the system then check the following two portions 1 PDB Power Distribution Boa...

Page 544: ...IST condition May also be shown as 806f02070301ffff or 0x806f02070301ffff Severity Error Serviceable Yes Automatically notify support Yes Alert Category Critical CPU SNMP Trap ID 40 CIM Information Prefix PLAT ID 0044 User Response 1 Make sure that the latest levels of firmware and device drivers are installed for all adapters and standard devices such as Ethernet SCSI and SAS Important Some clust...

Page 545: ...thernet SCSI and SAS Important Some cluster solutions require specific code levels or coordinated code updates If the device is part of a cluster solution verify that the latest level of code is supported for the cluster solution before you update the code 2 Update the firmware UEFI and IMM to the latest level Updating the firmware 3 Run the DSA program 4 Reseat the adapter 5 Replace the adapter 6...

Page 546: ...d IMM to the latest level Updating the firmware 3 Run the DSA program 4 Reseat the adapter 5 Replace the adapter 6 Trained technician only Replace microprocessor n 7 Trained technician only Replace the system board n microprocessor number One of the CPUs 806f020d 0400ffff Failure Predicted on drive StorageVolumeElementName for array ComputerSystemElementName Drive 0 This message is for the use cas...

Page 547: ...utomatically notify support Yes Alert Category System Predicted Failure SNMP Trap ID 27 CIM Information Prefix PLAT ID 0168 User Response 1 Run the hard disk drive diagnostic test on drive n 2 Reseat the following components a Hard disk drive wait 1 minute or more before reinstalling the drive b Cable from the system board to the backplane 3 Replace the following components one at a time in the or...

Page 548: ... ComputerSystemElementName Drive 3 This message is for the use case when an implementation has detected an Array Failure is Predicted May also be shown as 806f020d0403ffff or 0x806f020d0403ffff Severity Warning Serviceable Yes Automatically notify support Yes Alert Category System Predicted Failure SNMP Trap ID 27 CIM Information Prefix PLAT ID 0168 User Response 1 Run the hard disk drive diagnost...

Page 549: ...or more before reinstalling the drive b Cable from the system board to the backplane 3 Replace the following components one at a time in the order shown restarting the server each time a Hard disk drive b Cable from the system board to the backplane c Hard disk drive backplane n hard disk drive number 806f020d 0405ffff Failure Predicted on drive StorageVolumeElementName for array ComputerSystemEle...

Page 550: ...0d0406ffff Severity Warning Serviceable Yes Automatically notify support Yes Alert Category System Predicted Failure SNMP Trap ID 27 CIM Information Prefix PLAT ID 0168 User Response 1 Run the hard disk drive diagnostic test on drive n 2 Reseat the following components a Hard disk drive wait 1 minute or more before reinstalling the drive b Cable from the system board to the backplane 3 Replace the...

Page 551: ...rd disk drive b Cable from the system board to the backplane c Hard disk drive backplane n hard disk drive number 806f020d 0408ffff Failure Predicted on drive StorageVolumeElementName for array ComputerSystemElementName Drive 8 This message is for the use case when an implementation has detected an Array Failure is Predicted May also be shown as 806f020d0408ffff or 0x806f020d0408ffff Severity Warn...

Page 552: ...port Yes Alert Category System Predicted Failure SNMP Trap ID 27 CIM Information Prefix PLAT ID 0168 User Response 1 Run the hard disk drive diagnostic test on drive n 2 Reseat the following components a Hard disk drive wait 1 minute or more before reinstalling the drive b Cable from the system board to the backplane 3 Replace the following components one at a time in the order shown restarting th...

Page 553: ...rSystemElementName Drive 11 This message is for the use case when an implementation has detected an Array Failure is Predicted May also be shown as 806f020d040bffff or 0x806f020d040bffff Severity Warning Serviceable Yes Automatically notify support Yes Alert Category System Predicted Failure SNMP Trap ID 27 CIM Information Prefix PLAT ID 0168 User Response 1 Run the hard disk drive diagnostic test...

Page 554: ...inute or more before reinstalling the drive b Cable from the system board to the backplane 3 Replace the following components one at a time in the order shown restarting the server each time a Hard disk drive b Cable from the system board to the backplane c Hard disk drive backplane n hard disk drive number 806f020d 040dffff Failure Predicted on drive StorageVolumeElementName for array ComputerSys...

Page 555: ...ffff Severity Warning Serviceable Yes Automatically notify support Yes Alert Category System Predicted Failure SNMP Trap ID 27 CIM Information Prefix PLAT ID 0168 User Response 1 Run the hard disk drive diagnostic test on drive n 2 Reseat the following components a Hard disk drive wait 1 minute or more before reinstalling the drive b Cable from the system board to the backplane 3 Replace the follo...

Page 556: ...cted a Power Supply that has input that has been lost May also be shown as 806f03080a01ffff or 0x806f03080a01ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0100 User Response 1 Reconnect the power cords 2 Check power supply n LED 3 See Power supply LEDs for more information n power supply number 806f0308 0a0...

Page 557: ...power supply n LED 3 See Power supply LEDs for more information n power supply number 806f030c 2001ffff Scrub Failure for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 1 This message is for the use case when an implementation has detected a Memory Scrub failure May also be shown as 806f030c2001ffff or 0x806f030c2001ffff Severity Error Serviceable Yes Automatically notify support No...

Page 558: ... affected microprocessor and check the microprocessor socket pins for any damaged pins If damage is found replace the system board 8 Trained service technician only If the problem is related to microprocessor socket pins replace the system board 806f030c 2002ffff Scrub Failure for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 2 This message is for the use case when an implementatio...

Page 559: ...6f030c2003ffff or 0x806f030c2003ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Memory SNMP Trap ID 41 CIM Information Prefix PLAT ID 0136 User Response Note Each time you install or remove a DIMM you must disconnect the server from the power source then wait 10 seconds before restarting the server 1 Refer to TIP H212293 for minimum code level 2 Check th...

Page 560: ...nimum code level 2 Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error 3 Make sure that the DIMMs are firmly seated and no foreign material is found in the DIMM connector Then retry with the same DIMM 4 If the problem is related to a DIMM replace the failing DIMM indicated by the error LEDs 5 If the problem occurs on the same DIMM conn...

Page 561: ...lem is related to a DIMM replace the failing DIMM indicated by the error LEDs 5 If the problem occurs on the same DIMM connector swap the affected DIMMs as indicated by the error LEDs on the system board or the event logs to a different memory channel or microprocessor 6 Trained technician only If the problem occurs on the same DIMM connector check the DIMM connector If the connector contains any ...

Page 562: ... as indicated by the error LEDs on the system board or the event logs to a different memory channel or microprocessor 6 Trained technician only If the problem occurs on the same DIMM connector check the DIMM connector If the connector contains any foreign material or is damaged replace the system board 7 Trained service technician only Remove the affected microprocessor and check the microprocesso...

Page 563: ...erent memory channel or microprocessor 6 Trained technician only If the problem occurs on the same DIMM connector check the DIMM connector If the connector contains any foreign material or is damaged replace the system board 7 Trained service technician only Remove the affected microprocessor and check the microprocessor socket pins for any damaged pins If damage is found replace the system board ...

Page 564: ...ed replace the system board 7 Trained service technician only Remove the affected microprocessor and check the microprocessor socket pins for any damaged pins If damage is found replace the system board 8 Trained service technician only If the problem is related to microprocessor socket pins replace the system board 806f030c 2009ffff Scrub Failure for PhysicalMemoryElementName on Subsystem MemoryE...

Page 565: ...Name on Subsystem MemoryElementName DIMM 10 This message is for the use case when an implementation has detected a Memory Scrub failure May also be shown as 806f030c200affff or 0x806f030c200affff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Memory SNMP Trap ID 41 CIM Information Prefix PLAT ID 0136 User Response Note Each time you install or remove a DIMM ...

Page 566: ... power source then wait 10 seconds before restarting the server 1 Refer to TIP H212293 for minimum code level 2 Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error 3 Make sure that the DIMMs are firmly seated and no foreign material is found in the DIMM connector Then retry with the same DIMM 4 If the problem is related to a DIMM repla...

Page 567: ...lem is related to a DIMM replace the failing DIMM indicated by the error LEDs 5 If the problem occurs on the same DIMM connector swap the affected DIMMs as indicated by the error LEDs on the system board or the event logs to a different memory channel or microprocessor 6 Trained technician only If the problem occurs on the same DIMM connector check the DIMM connector If the connector contains any ...

Page 568: ... as indicated by the error LEDs on the system board or the event logs to a different memory channel or microprocessor 6 Trained technician only If the problem occurs on the same DIMM connector check the DIMM connector If the connector contains any foreign material or is damaged replace the system board 7 Trained service technician only Remove the affected microprocessor and check the microprocesso...

Page 569: ...erent memory channel or microprocessor 6 Trained technician only If the problem occurs on the same DIMM connector check the DIMM connector If the connector contains any foreign material or is damaged replace the system board 7 Trained service technician only Remove the affected microprocessor and check the microprocessor socket pins for any damaged pins If damage is found replace the system board ...

Page 570: ...d replace the system board 7 Trained service technician only Remove the affected microprocessor and check the microprocessor socket pins for any damaged pins If damage is found replace the system board 8 Trained service technician only If the problem is related to microprocessor socket pins replace the system board 806f030c 2010ffff Scrub Failure for PhysicalMemoryElementName on Subsystem MemoryEl...

Page 571: ...Name on Subsystem MemoryElementName DIMM 17 This message is for the use case when an implementation has detected a Memory Scrub failure May also be shown as 806f030c2011ffff or 0x806f030c2011ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Memory SNMP Trap ID 41 CIM Information Prefix PLAT ID 0136 User Response Note Each time you install or remove a DIMM ...

Page 572: ... power source then wait 10 seconds before restarting the server 1 Refer to TIP H212293 for minimum code level 2 Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error 3 Make sure that the DIMMs are firmly seated and no foreign material is found in the DIMM connector Then retry with the same DIMM 4 If the problem is related to a DIMM repla...

Page 573: ...lem is related to a DIMM replace the failing DIMM indicated by the error LEDs 5 If the problem occurs on the same DIMM connector swap the affected DIMMs as indicated by the error LEDs on the system board or the event logs to a different memory channel or microprocessor 6 Trained technician only If the problem occurs on the same DIMM connector check the DIMM connector If the connector contains any ...

Page 574: ... as indicated by the error LEDs on the system board or the event logs to a different memory channel or microprocessor 6 Trained technician only If the problem occurs on the same DIMM connector check the DIMM connector If the connector contains any foreign material or is damaged replace the system board 7 Trained service technician only Remove the affected microprocessor and check the microprocesso...

Page 575: ...erent memory channel or microprocessor 6 Trained technician only If the problem occurs on the same DIMM connector check the DIMM connector If the connector contains any foreign material or is damaged replace the system board 7 Trained service technician only Remove the affected microprocessor and check the microprocessor socket pins for any damaged pins If damage is found replace the system board ...

Page 576: ...d replace the system board 7 Trained service technician only Remove the affected microprocessor and check the microprocessor socket pins for any damaged pins If damage is found replace the system board 8 Trained service technician only If the problem is related to microprocessor socket pins replace the system board 806f030c 2017ffff Scrub Failure for PhysicalMemoryElementName on Subsystem MemoryEl...

Page 577: ...Name on Subsystem MemoryElementName DIMM 24 This message is for the use case when an implementation has detected a Memory Scrub failure May also be shown as 806f030c2018ffff or 0x806f030c2018ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Memory SNMP Trap ID 41 CIM Information Prefix PLAT ID 0136 User Response Note Each time you install or remove a DIMM ...

Page 578: ...e power source then wait 10 seconds before restarting the server 1 Refer to TIP H212293 for minimum code level 2 Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error 3 Make sure that the DIMMs are firmly seated and no foreign material is found in the DIMM connector Then retry with the same DIMM 4 If the problem is related to a DIMM repl...

Page 579: ...M Information Prefix PLAT ID 0170 User Response No action information only 806f030d 0401ffff Hot Spare enabled for ComputerSystemElementName Drive 1 This message is for the use case when an implementation has detected a Hot Spare has been Enabled May also be shown as 806f030d0401ffff or 0x806f030d0401ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP...

Page 580: ...Response No action information only 806f030d 0403ffff Hot Spare enabled for ComputerSystemElementName Drive 3 This message is for the use case when an implementation has detected a Hot Spare has been Enabled May also be shown as 806f030d0403ffff or 0x806f030d0403ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID...

Page 581: ...is for the use case when an implementation has detected a Hot Spare has been Enabled May also be shown as 806f030d0405ffff or 0x806f030d0405ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0170 User Response No action information only 806f030d 0406ffff Hot Spare enabled for ComputerSystemElementName Drive 6 Th...

Page 582: ...Enabled May also be shown as 806f030d0407ffff or 0x806f030d0407ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0170 User Response No action information only 806f030d 0408ffff Hot Spare enabled for ComputerSystemElementName Drive 8 This message is for the use case when an implementation has detected a Hot Spar...

Page 583: ...shown as 806f030d0409ffff or 0x806f030d0409ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0170 User Response No action information only 806f030d 040affff Hot Spare enabled for ComputerSystemElementName Drive 10 This message is for the use case when an implementation has detected a Hot Spare has been Enabled ...

Page 584: ...40bffff or 0x806f030d040bffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0170 User Response No action information only 806f030d 040cffff Hot Spare enabled for ComputerSystemElementName Drive 12 This message is for the use case when an implementation has detected a Hot Spare has been Enabled May also be shown ...

Page 585: ...everity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0170 User Response No action information only 806f030d 0410ffff Hot Spare enabled for ComputerSystemElementName Ext Drive This message is for the use case when an implementation has detected a Hot Spare has been Enabled May also be shown as 806f030d0410ffff or 0x806f0...

Page 586: ...rt No Alert Category Critical Other SNMP Trap ID 50 CIM Information Prefix PLAT ID 0228 User Response 1 Check the device driver 2 Reinstall the device driver 3 Update all device drivers to the latest level 4 Update the firmware UEFI and IMM 806f0323 2101ffff Power cycle of system ComputerSystemElementName initiated by watchdog WatchdogElementName IPMI Watchdog This message is for the use case when...

Page 587: ...1 Make sure the DIMM is installed correctly 2 If the DIMM was disabled because of a memory fault memory uncorrectable error or memory logging limit reached follow the suggested actions for that error event and restart the server 3 Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory event If no memory fault is recorded in the logs and no DIMM...

Page 588: ...ble retain tip or firmware update that applies to this memory event If no memory fault is recorded in the logs and no DIMM connector error LED is lit you can re enable the DIMM through the Setup utility or the ToolsCenter Suite CLI 806f040c 2003ffff PhysicalMemoryElementName Disabled on Subsystem MemoryElementName DIMM 3 This message is for the use case when an implementation has detected that Mem...

Page 589: ...le No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0131 User Response 1 Make sure the DIMM is installed correctly 2 If the DIMM was disabled because of a memory fault memory uncorrectable error or memory logging limit reached follow the suggested actions for that error event and restart the server 3 Check the Lenovo support website for an ...

Page 590: ...MemoryElementName DIMM 6 This message is for the use case when an implementation has detected that Memory has been Disabled May also be shown as 806f040c2006ffff or 0x806f040c2006ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0131 User Response 1 Make sure the DIMM is installed correctly 2 If the DIMM was di...

Page 591: ...the suggested actions for that error event and restart the server 3 Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory event If no memory fault is recorded in the logs and no DIMM connector error LED is lit you can re enable the DIMM through the Setup utility or the ToolsCenter Suite CLI 806f040c 2008ffff PhysicalMemoryElementName Disabled ...

Page 592: ...r 0x806f040c2009ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0131 User Response 1 Make sure the DIMM is installed correctly 2 If the DIMM was disabled because of a memory fault memory uncorrectable error or memory logging limit reached follow the suggested actions for that error event and restart the serve...

Page 593: ...ory event If no memory fault is recorded in the logs and no DIMM connector error LED is lit you can re enable the DIMM through the Setup utility or the ToolsCenter Suite CLI 806f040c 200bffff PhysicalMemoryElementName Disabled on Subsystem MemoryElementName DIMM 11 This message is for the use case when an implementation has detected that Memory has been Disabled May also be shown as 806f040c200bff...

Page 594: ...ly notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0131 User Response 1 Make sure the DIMM is installed correctly 2 If the DIMM was disabled because of a memory fault memory uncorrectable error or memory logging limit reached follow the suggested actions for that error event and restart the server 3 Check the Lenovo support website for an applicable retain...

Page 595: ...ementName DIMM 14 This message is for the use case when an implementation has detected that Memory has been Disabled May also be shown as 806f040c200effff or 0x806f040c200effff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0131 User Response 1 Make sure the DIMM is installed correctly 2 If the DIMM was disabled ...

Page 596: ...ollow the suggested actions for that error event and restart the server 3 Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory event If no memory fault is recorded in the logs and no DIMM connector error LED is lit you can re enable the DIMM through the Setup utility or the ToolsCenter Suite CLI 806f040c 2010ffff PhysicalMemoryElementName Dis...

Page 597: ...6f040c2011ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0131 User Response 1 Make sure the DIMM is installed correctly 2 If the DIMM was disabled because of a memory fault memory uncorrectable error or memory logging limit reached follow the suggested actions for that error event and restart the server 3 Ch...

Page 598: ...is memory event If no memory fault is recorded in the logs and no DIMM connector error LED is lit you can re enable the DIMM through the Setup utility or the ToolsCenter Suite CLI 806f040c 2013ffff PhysicalMemoryElementName Disabled on Subsystem MemoryElementName DIMM 19 This message is for the use case when an implementation has detected that Memory has been Disabled May also be shown as 806f040c...

Page 599: ...ify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0131 User Response 1 Make sure the DIMM is installed correctly 2 If the DIMM was disabled because of a memory fault memory uncorrectable error or memory logging limit reached follow the suggested actions for that error event and restart the server 3 Check the Lenovo support website for an applicable retain tip o...

Page 600: ...moryElementName DIMM 22 This message is for the use case when an implementation has detected that Memory has been Disabled May also be shown as 806f040c2016ffff or 0x806f040c2016ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0131 User Response 1 Make sure the DIMM is installed correctly 2 If the DIMM was dis...

Page 601: ...the suggested actions for that error event and restart the server 3 Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory event If no memory fault is recorded in the logs and no DIMM connector error LED is lit you can re enable the DIMM through the Setup utility or the ToolsCenter Suite CLI 806f040c 2018ffff PhysicalMemoryElementName Disabled ...

Page 602: ...1ffff or 0x806f040c2581ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0131 User Response 1 Make sure the DIMM is installed correctly 2 If the DIMM was disabled because of a memory fault memory uncorrectable error or memory logging limit reached follow the suggested actions for that error event and restart th...

Page 603: ...hat the latest level of code is supported for the cluster solution before you update the code 4 Remove both adapters 5 Replace the PCIe adapters 6 Replace the riser card 806f0507 0301ffff ProcessorElementName has a Configuration Mismatch CPU 1 This message is for the use case when an implementation has detected a Processor Configuration Mismatch has occurred May also be shown as 806f05070301ffff o...

Page 604: ...everity Error Serviceable Yes Automatically notify support No Alert Category Critical CPU SNMP Trap ID 40 CIM Information Prefix PLAT ID 0062 User Response 1 Check the CPU LED See more information about the CPU LED in Light path diagnostics 2 Check for a server firmware update Important Some cluster solutions require specific code levels or coordinated code updates If the device is part of a clust...

Page 605: ...e sure that the installed microprocessors are compatible with each other 4 Trained technician only Reseat microprocessor n 5 Trained technician only Replace microprocessor n n microprocessor number One of the CPUs 806f050c 2001ffff Memory Logging Limit Reached for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 1 This message is for the use case when an implementation has detected th...

Page 606: ...Trained technician only Replace the affected microprocessor 806f050c 2002ffff Memory Logging Limit Reached for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 2 This message is for the use case when an implementation has detected that the Memory Logging Limit has been Reached May also be shown as 806f050c2002ffff or 0x806f050c2002ffff Severity Warning Serviceable Yes Automatically no...

Page 607: ...or remove a DIMM you must disconnect the server from the power source then wait 10 seconds before restarting the server 1 Refer to TIP H212293 for minimum code level 2 Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error 3 Swap the affected DIMMs as indicated by the error LEDs on the system board or the event logs to a different memory ...

Page 608: ...the event logs to a different memory channel or microprocessor 4 If the error still occurs on the same DIMM replace the affected DIMM 5 Trained technician only If the problem occurs on the same DIMM connector check the DIMM connector If the connector contains any foreign material or is damaged replace the system board 6 Trained technician only Remove the affected microprocessor and check the micro...

Page 609: ...occurs on the same DIMM connector check the DIMM connector If the connector contains any foreign material or is damaged replace the system board 6 Trained technician only Remove the affected microprocessor and check the microprocessor socket pins for any damaged pins If damage is found replace the system board 7 Trained technician only Replace the affected microprocessor 806f050c 2006ffff Memory L...

Page 610: ... technician only Replace the affected microprocessor 806f050c 2007ffff Memory Logging Limit Reached for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 7 This message is for the use case when an implementation has detected that the Memory Logging Limit has been Reached May also be shown as 806f050c2007ffff or 0x806f050c2007ffff Severity Warning Serviceable Yes Automatically notify su...

Page 611: ...or remove a DIMM you must disconnect the server from the power source then wait 10 seconds before restarting the server 1 Refer to TIP H212293 for minimum code level 2 Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error 3 Swap the affected DIMMs as indicated by the error LEDs on the system board or the event logs to a different memory ...

Page 612: ...he event logs to a different memory channel or microprocessor 4 If the error still occurs on the same DIMM replace the affected DIMM 5 Trained technician only If the problem occurs on the same DIMM connector check the DIMM connector If the connector contains any foreign material or is damaged replace the system board 6 Trained technician only Remove the affected microprocessor and check the microp...

Page 613: ...ccurs on the same DIMM connector check the DIMM connector If the connector contains any foreign material or is damaged replace the system board 6 Trained technician only Remove the affected microprocessor and check the microprocessor socket pins for any damaged pins If damage is found replace the system board 7 Trained technician only Replace the affected microprocessor 806f050c 200bffff Memory Lo...

Page 614: ... technician only Replace the affected microprocessor 806f050c 200cffff Memory Logging Limit Reached for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 12 This message is for the use case when an implementation has detected that the Memory Logging Limit has been Reached May also be shown as 806f050c200cffff or 0x806f050c200cffff Severity Warning Serviceable Yes Automatically notify s...

Page 615: ...or remove a DIMM you must disconnect the server from the power source then wait 10 seconds before restarting the server 1 Refer to TIP H212293 for minimum code level 2 Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error 3 Swap the affected DIMMs as indicated by the error LEDs on the system board or the event logs to a different memory ...

Page 616: ...he event logs to a different memory channel or microprocessor 4 If the error still occurs on the same DIMM replace the affected DIMM 5 Trained technician only If the problem occurs on the same DIMM connector check the DIMM connector If the connector contains any foreign material or is damaged replace the system board 6 Trained technician only Remove the affected microprocessor and check the microp...

Page 617: ...ccurs on the same DIMM connector check the DIMM connector If the connector contains any foreign material or is damaged replace the system board 6 Trained technician only Remove the affected microprocessor and check the microprocessor socket pins for any damaged pins If damage is found replace the system board 7 Trained technician only Replace the affected microprocessor 806f050c 2010ffff Memory Lo...

Page 618: ... technician only Replace the affected microprocessor 806f050c 2011ffff Memory Logging Limit Reached for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 17 This message is for the use case when an implementation has detected that the Memory Logging Limit has been Reached May also be shown as 806f050c2011ffff or 0x806f050c2011ffff Severity Warning Serviceable Yes Automatically notify s...

Page 619: ...or remove a DIMM you must disconnect the server from the power source then wait 10 seconds before restarting the server 1 Refer to TIP H212293 for minimum code level 2 Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error 3 Swap the affected DIMMs as indicated by the error LEDs on the system board or the event logs to a different memory ...

Page 620: ...he event logs to a different memory channel or microprocessor 4 If the error still occurs on the same DIMM replace the affected DIMM 5 Trained technician only If the problem occurs on the same DIMM connector check the DIMM connector If the connector contains any foreign material or is damaged replace the system board 6 Trained technician only Remove the affected microprocessor and check the microp...

Page 621: ...ccurs on the same DIMM connector check the DIMM connector If the connector contains any foreign material or is damaged replace the system board 6 Trained technician only Remove the affected microprocessor and check the microprocessor socket pins for any damaged pins If damage is found replace the system board 7 Trained technician only Replace the affected microprocessor 806f050c 2015ffff Memory Lo...

Page 622: ... technician only Replace the affected microprocessor 806f050c 2016ffff Memory Logging Limit Reached for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 22 This message is for the use case when an implementation has detected that the Memory Logging Limit has been Reached May also be shown as 806f050c2016ffff or 0x806f050c2016ffff Severity Warning Serviceable Yes Automatically notify s...

Page 623: ...or remove a DIMM you must disconnect the server from the power source then wait 10 seconds before restarting the server 1 Refer to TIP H212293 for minimum code level 2 Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error 3 Swap the affected DIMMs as indicated by the error LEDs on the system board or the event logs to a different memory ...

Page 624: ...e event logs to a different memory channel or microprocessor 4 If the error still occurs on the same DIMM replace the affected DIMM 5 Trained technician only If the problem occurs on the same DIMM connector check the DIMM connector If the connector contains any foreign material or is damaged replace the system board 6 Trained technician only Remove the affected microprocessor and check the micropr...

Page 625: ...If the problem occurs on the same DIMM connector check the DIMM connector If the connector contains any foreign material or is damaged replace the system board 6 Trained technician only Remove the affected microprocessor and check the microprocessor socket pins for any damaged pins If damage is found replace the system board 7 Trained technician only Replace the affected microprocessor One of the ...

Page 626: ...e Yes Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0174 User Response 1 Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level 2 Make sure that the SAS cable is connected correctly 3 Replace the SAS cable 4 Check backplane cable connection 5 Replace the RAID adapter 6 Replace the hard di...

Page 627: ...SystemElementName is in critical condition Drive 3 This message is for the use case when an implementation has detected that an Array is Critical May also be shown as 806f050d0403ffff or 0x806f050d0403ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0174 User Response 1 Make sure that the RAID ...

Page 628: ...hat the RAID adapter firmware and hard disk drive firmware are at the latest level 2 Make sure that the SAS cable is connected correctly 3 Replace the SAS cable 4 Check backplane cable connection 5 Replace the RAID adapter 6 Replace the hard disk drive that is indicated by a lit status LED 806f050d 0405ffff Array ComputerSystemElementName is in critical condition Drive 5 This message is for the us...

Page 629: ...wn as 806f050d0406ffff or 0x806f050d0406ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0174 User Response 1 Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level 2 Make sure that the SAS cable is connected correctly 3 Replace the SAS cable 4 Check backp...

Page 630: ...able 4 Check backplane cable connection 5 Replace the RAID adapter 6 Replace the hard disk drive that is indicated by a lit status LED 806f050d 0408ffff Array ComputerSystemElementName is in critical condition Drive 8 This message is for the use case when an implementation has detected that an Array is Critical May also be shown as 806f050d0408ffff or 0x806f050d0408ffff Severity Error Serviceable ...

Page 631: ...utomatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0174 User Response 1 Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level 2 Make sure that the SAS cable is connected correctly 3 Replace the SAS cable 4 Check backplane cable connection 5 Replace the RAID adapter 6 Replace the hard disk driv...

Page 632: ...puterSystemElementName is in critical condition Drive 11 This message is for the use case when an implementation has detected that an Array is Critical May also be shown as 806f050d040bffff or 0x806f050d040bffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0174 User Response 1 Make sure that the...

Page 633: ...e RAID adapter firmware and hard disk drive firmware are at the latest level 2 Make sure that the SAS cable is connected correctly 3 Replace the SAS cable 4 Check backplane cable connection 5 Replace the RAID adapter 6 Replace the hard disk drive that is indicated by a lit status LED 806f050d 040dffff Array ComputerSystemElementName is in critical condition Drive 13 This message is for the use cas...

Page 634: ...ay also be shown as 806f050d0410ffff or 0x806f050d0410ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0174 User Response 1 Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level 2 Make sure that the SAS cable is connected correctly 3 Replace the SAS cable...

Page 635: ...upported for the cluster solution before you update the code 4 Make sure that the adapter is supported For a list of supported optional devices see http www lenovo com serverproven 5 Remove both adapters 6 Replace the PCIe adapters 7 Replace the riser card 806f052b 2101ffff Invalid or Unsupported firmware or software was detected on system ComputerSystemElementName IMM2 FW Failover This message is...

Page 636: ...stem board 806f0607 0301ffff An SM BIOS Uncorrectable CPU complex error for ProcessorElementName has asserted CPU 1 This message is for the use case when an SM BIOS Uncorrectable CPU complex error has asserted May also be shown as 806f06070301ffff or 0x806f06070301ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical CPU SNMP Trap ID 40 CIM Information Prefix ...

Page 637: ... microprocessor requirements 2 Update the server firmware to the latest level see Updating the firmware 3 Trained technician only Replace the incompatible microprocessor 806f0607 2584ffff An SM BIOS Uncorrectable CPU complex error for ProcessorElementName has asserted All CPUs This message is for the use case when an SM BIOS Uncorrectable CPU complex error has asserted May also be shown as 806f060...

Page 638: ...so be shown as 806f06081301ffff or 0x806f06081301ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Power SNMP Trap ID 4 CIM Information Prefix PLAT ID 0104 User Response 1 Make sure that the power supplies installed are with the same rating or wattage 2 Reinstall the power supplies with the same rating or wattage 806f060d 0400ffff Array ComputerSystemEleme...

Page 639: ...f060d0401ffff Severity Error Serviceable Yes Automatically notify support Yes Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0176 User Response 1 Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level 2 Make sure that the SAS cable is connected correctly 3 Replace the SAS cable 4 Replace the RAID adapter 5 Replace the ha...

Page 640: ...d by a lit status LED 806f060d 0403ffff Array ComputerSystemElementName has failed Drive 3 This message is for the use case when an implementation has detected that an Array Failed May also be shown as 806f060d0403ffff or 0x806f060d0403ffff Severity Error Serviceable Yes Automatically notify support Yes Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0176 User...

Page 641: ...n Prefix PLAT ID 0176 User Response 1 Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level 2 Make sure that the SAS cable is connected correctly 3 Replace the SAS cable 4 Replace the RAID adapter 5 Replace the hard disk drive that is indicated by a lit status LED 806f060d 0405ffff Array ComputerSystemElementName has failed Drive 5 This message is for the us...

Page 642: ...0d0406ffff or 0x806f060d0406ffff Severity Error Serviceable Yes Automatically notify support Yes Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0176 User Response 1 Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level 2 Make sure that the SAS cable is connected correctly 3 Replace the SAS cable 4 Replace the RAID adapt...

Page 643: ... lit status LED 806f060d 0408ffff Array ComputerSystemElementName has failed Drive 8 This message is for the use case when an implementation has detected that an Array Failed May also be shown as 806f060d0408ffff or 0x806f060d0408ffff Severity Error Serviceable Yes Automatically notify support Yes Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0176 User Respo...

Page 644: ...rmation Prefix PLAT ID 0176 User Response 1 Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level 2 Make sure that the SAS cable is connected correctly 3 Replace the SAS cable 4 Replace the RAID adapter 5 Replace the hard disk drive that is indicated by a lit status LED 806f060d 040affff Array ComputerSystemElementName has failed Drive 10 This message is for...

Page 645: ...ffff or 0x806f060d040bffff Severity Error Serviceable Yes Automatically notify support Yes Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0176 User Response 1 Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level 2 Make sure that the SAS cable is connected correctly 3 Replace the SAS cable 4 Replace the RAID adapter 5 R...

Page 646: ...d by a lit status LED 806f060d 040dffff Array ComputerSystemElementName has failed Drive 13 This message is for the use case when an implementation has detected that an Array Failed May also be shown as 806f060d040dffff or 0x806f060d040dffff Severity Error Serviceable Yes Automatically notify support Yes Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0176 Use...

Page 647: ...r Response 1 Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level 2 Make sure that the SAS cable is connected correctly 3 Replace the SAS cable 4 Replace the RAID adapter 5 Replace the hard disk drive that is indicated by a lit status LED 806f070c 2001ffff Configuration Error for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 1 This message i...

Page 648: ...ff or 0x806f070c2002ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Memory SNMP Trap ID 41 CIM Information Prefix PLAT ID 0126 User Response Make sure that DIMMs are installed in the correct sequence and have the same size type speed and technology 806f070c 2003ffff Configuration Error for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 3 T...

Page 649: ... as 806f070c2004ffff or 0x806f070c2004ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Memory SNMP Trap ID 41 CIM Information Prefix PLAT ID 0126 User Response Make sure that DIMMs are installed in the correct sequence and have the same size type speed and technology 806f070c 2005ffff Configuration Error for PhysicalMemoryElementName on Subsystem MemoryEl...

Page 650: ...cted May also be shown as 806f070c2006ffff or 0x806f070c2006ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Memory SNMP Trap ID 41 CIM Information Prefix PLAT ID 0126 User Response Make sure that DIMMs are installed in the correct sequence and have the same size type speed and technology 806f070c 2007ffff Configuration Error for PhysicalMemoryElementName...

Page 651: ...figuration error has been corrected May also be shown as 806f070c2008ffff or 0x806f070c2008ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Memory SNMP Trap ID 41 CIM Information Prefix PLAT ID 0126 User Response Make sure that DIMMs are installed in the correct sequence and have the same size type speed and technology 806f070c 2009ffff Configuration Erro...

Page 652: ...me DIMM 10 This message is for the use case when an implementation has detected a Memory DIMM configuration error has been corrected May also be shown as 806f070c200affff or 0x806f070c200affff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Memory SNMP Trap ID 41 CIM Information Prefix PLAT ID 0126 User Response Make sure that DIMMs are installed in the corre...

Page 653: ...d technology 806f070c 200cffff Configuration Error for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 12 This message is for the use case when an implementation has detected a Memory DIMM configuration error has been corrected May also be shown as 806f070c200cffff or 0x806f070c200cffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Memory SNMP...

Page 654: ...0126 User Response Make sure that DIMMs are installed in the correct sequence and have the same size type speed and technology 806f070c 200effff Configuration Error for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 14 This message is for the use case when an implementation has detected a Memory DIMM configuration error has been corrected May also be shown as 806f070c200effff or 0x8...

Page 655: ...Category Critical Memory SNMP Trap ID 41 CIM Information Prefix PLAT ID 0126 User Response Make sure that DIMMs are installed in the correct sequence and have the same size type speed and technology 806f070c 2010ffff Configuration Error for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 16 This message is for the use case when an implementation has detected a Memory DIMM configurati...

Page 656: ... Automatically notify support No Alert Category Critical Memory SNMP Trap ID 41 CIM Information Prefix PLAT ID 0126 User Response Make sure that DIMMs are installed in the correct sequence and have the same size type speed and technology 806f070c 2012ffff Configuration Error for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 18 This message is for the use case when an implementation...

Page 657: ...or Serviceable Yes Automatically notify support No Alert Category Critical Memory SNMP Trap ID 41 CIM Information Prefix PLAT ID 0126 User Response Make sure that DIMMs are installed in the correct sequence and have the same size type speed and technology 806f070c 2014ffff Configuration Error for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 20 This message is for the use case when...

Page 658: ...ff or 0x806f070c2015ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Memory SNMP Trap ID 41 CIM Information Prefix PLAT ID 0126 User Response Make sure that DIMMs are installed in the correct sequence and have the same size type speed and technology 806f070c 2016ffff Configuration Error for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 22 ...

Page 659: ... as 806f070c2017ffff or 0x806f070c2017ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Memory SNMP Trap ID 41 CIM Information Prefix PLAT ID 0126 User Response Make sure that DIMMs are installed in the correct sequence and have the same size type speed and technology 806f070c 2018ffff Configuration Error for PhysicalMemoryElementName on Subsystem MemoryEl...

Page 660: ...en corrected May also be shown as 806f070c2581ffff or 0x806f070c2581ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Memory SNMP Trap ID 41 CIM Information Prefix PLAT ID 0126 User Response Make sure that DIMMs are installed in the correct sequence and have the same size type speed and technology One of the DIMMs 806f070d 0400ffff Rebuild in progress for ...

Page 661: ...gress May also be shown as 806f070d0401ffff or 0x806f070d0401ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0178 User Response No action information only 806f070d 0402ffff Rebuild in progress for Array in system ComputerSystemElementName Drive 2 This message is for the use case when an implementation has det...

Page 662: ...in Progress May also be shown as 806f070d0403ffff or 0x806f070d0403ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0178 User Response No action information only 806f070d 0404ffff Rebuild in progress for Array in system ComputerSystemElementName Drive 4 This message is for the use case when an implementation h...

Page 663: ...gress May also be shown as 806f070d0405ffff or 0x806f070d0405ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0178 User Response No action information only 806f070d 0406ffff Rebuild in progress for Array in system ComputerSystemElementName Drive 6 This message is for the use case when an implementation has det...

Page 664: ...in Progress May also be shown as 806f070d0407ffff or 0x806f070d0407ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0178 User Response No action information only 806f070d 0408ffff Rebuild in progress for Array in system ComputerSystemElementName Drive 8 This message is for the use case when an implementation h...

Page 665: ...gress May also be shown as 806f070d0409ffff or 0x806f070d0409ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0178 User Response No action information only 806f070d 040affff Rebuild in progress for Array in system ComputerSystemElementName Drive 10 This message is for the use case when an implementation has de...

Page 666: ...in Progress May also be shown as 806f070d040bffff or 0x806f070d040bffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0178 User Response No action information only 806f070d 040cffff Rebuild in progress for Array in system ComputerSystemElementName Drive 12 This message is for the use case when an implementation ...

Page 667: ...gress May also be shown as 806f070d040dffff or 0x806f070d040dffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0178 User Response No action information only 806f070d 0410ffff Rebuild in progress for Array in system ComputerSystemElementName Ext Drive This message is for the use case when an implementation has d...

Page 668: ...nge May also be shown as 806f072b2101ffff or 0x806f072b2101ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0450 User Response No action information only IMM Recovery 806f072b 2201ffff A successful software or firmware change was detected on system ComputerSystemElementName Bkup Auto Update This message is for...

Page 669: ...abled May also be shown as 806f08070301ffff or 0x806f08070301ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0061 User Response No action information only 806f0807 0302ffff ProcessorElementName has been Disabled CPU 2 This message is for the use case when an implementation has detected a Processor has been Di...

Page 670: ...072584ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0061 User Response No action information only One of the CPUs 806f080c 2001ffff Memory sparing initiated for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 1 This message is for the use case when an implementation has detected that Memory do...

Page 671: ...own as 806f080c2002ffff or 0x806f080c2002ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0140 User Response No action information only 806f080c 2003ffff Memory sparing initiated for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 3 This message is for the use case when an implementation has dete...

Page 672: ... May also be shown as 806f080c2004ffff or 0x806f080c2004ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0140 User Response No action information only 806f080c 2005ffff Memory sparing initiated for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 5 This message is for the use case when an implemen...

Page 673: ...d May also be shown as 806f080c2006ffff or 0x806f080c2006ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0140 User Response No action information only 806f080c 2007ffff Memory sparing initiated for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 7 This message is for the use case when an impleme...

Page 674: ...n initiated May also be shown as 806f080c2008ffff or 0x806f080c2008ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0140 User Response No action information only 806f080c 2009ffff Memory sparing initiated for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 9 This message is for the use case when ...

Page 675: ...iated May also be shown as 806f080c200affff or 0x806f080c200affff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0140 User Response No action information only 806f080c 200bffff Memory sparing initiated for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 11 This message is for the use case when an im...

Page 676: ...n initiated May also be shown as 806f080c200cffff or 0x806f080c200cffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0140 User Response No action information only 806f080c 200dffff Memory sparing initiated for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 13 This message is for the use case when...

Page 677: ...iated May also be shown as 806f080c200effff or 0x806f080c200effff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0140 User Response No action information only 806f080c 200fffff Memory sparing initiated for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 15 This message is for the use case when an im...

Page 678: ...n initiated May also be shown as 806f080c2010ffff or 0x806f080c2010ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0140 User Response No action information only 806f080c 2011ffff Memory sparing initiated for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 17 This message is for the use case when...

Page 679: ...iated May also be shown as 806f080c2012ffff or 0x806f080c2012ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0140 User Response No action information only 806f080c 2013ffff Memory sparing initiated for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 19 This message is for the use case when an im...

Page 680: ...n initiated May also be shown as 806f080c2014ffff or 0x806f080c2014ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0140 User Response No action information only 806f080c 2015ffff Memory sparing initiated for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 21 This message is for the use case when...

Page 681: ...iated May also be shown as 806f080c2016ffff or 0x806f080c2016ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0140 User Response No action information only 806f080c 2017ffff Memory sparing initiated for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 23 This message is for the use case when an im...

Page 682: ... initiated May also be shown as 806f080c2018ffff or 0x806f080c2018ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0140 User Response No action information only 806f080c 2581ffff Memory sparing initiated for PhysicalMemoryElementName on Subsystem MemoryElementName All DIMMS This message is for the use case whe...

Page 683: ...lly notify support Yes Alert Category Critical Other SNMP Trap ID 50 CIM Information Prefix PLAT ID 0240 User Response 1 Check the system event log 2 Check the DIMM error LEDs 3 Remove the failing DIMM from the system board 4 Check for a server firmware update Important Some cluster solutions require specific code levels or coordinated code updates If the device is part of a cluster solution verif...

Page 684: ... for a server firmware update Important Some cluster solutions require specific code levels or coordinated code updates If the device is part of a cluster solution verify that the latest level of code is supported for the cluster solution before you update the code 5 Trained technician only Replace the system board 806f0813 2584ffff An Uncorrectable Bus Error has occurred on system ComputerSystemE...

Page 685: ...Replace the system board 806f0823 2101ffff Watchdog Timer interrupt occurred for WatchdogElementName IPMI Watchdog This message is for the use case when an implementation has detected a Watchdog Timer interrupt occurred May also be shown as 806f08232101ffff or 0x806f08232101ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Pr...

Page 686: ...message is for the use case when an implementation has detected Memory has been Throttled May also be shown as 806f090c2002ffff or 0x806f090c2002ffff Severity Warning Serviceable Yes Automatically notify support No Alert Category System Other SNMP Trap ID 22 CIM Information Prefix PLAT ID 0142 User Response 1 Reseat the DIMM and then restart the server 2 Replace DIMM n n DIMM number 806f090c 2003f...

Page 687: ...IMM n n DIMM number 806f090c 2004ffff PhysicalMemoryElementName on Subsystem MemoryElementName Throttled DIMM 4 This message is for the use case when an implementation has detected Memory has been Throttled May also be shown as 806f090c2004ffff or 0x806f090c2004ffff Severity Warning Serviceable Yes Automatically notify support No Alert Category System Other SNMP Trap ID 22 CIM Information Prefix P...

Page 688: ...Prefix PLAT ID 0142 User Response 1 Reseat the DIMM and then restart the server 2 Replace DIMM n n DIMM number 806f090c 2006ffff PhysicalMemoryElementName on Subsystem MemoryElementName Throttled DIMM 6 This message is for the use case when an implementation has detected Memory has been Throttled May also be shown as 806f090c2006ffff or 0x806f090c2006ffff Severity Warning Serviceable Yes Automatic...

Page 689: ...lert Category System Other SNMP Trap ID 22 CIM Information Prefix PLAT ID 0142 User Response 1 Reseat the DIMM and then restart the server 2 Replace DIMM n n DIMM number 806f090c 2008ffff PhysicalMemoryElementName on Subsystem MemoryElementName Throttled DIMM 8 This message is for the use case when an implementation has detected Memory has been Throttled May also be shown as 806f090c2008ffff or 0x...

Page 690: ...ning Serviceable Yes Automatically notify support No Alert Category System Other SNMP Trap ID 22 CIM Information Prefix PLAT ID 0142 User Response 1 Reseat the DIMM and then restart the server 2 Replace DIMM n n DIMM number 806f090c 200affff PhysicalMemoryElementName on Subsystem MemoryElementName Throttled DIMM 10 This message is for the use case when an implementation has detected Memory has bee...

Page 691: ...200bffff or 0x806f090c200bffff Severity Warning Serviceable Yes Automatically notify support No Alert Category System Other SNMP Trap ID 22 CIM Information Prefix PLAT ID 0142 User Response 1 Reseat the DIMM and then restart the server 2 Replace DIMM n n DIMM number 806f090c 200cffff PhysicalMemoryElementName on Subsystem MemoryElementName Throttled DIMM 12 This message is for the use case when an...

Page 692: ...as detected Memory has been Throttled May also be shown as 806f090c200dffff or 0x806f090c200dffff Severity Warning Serviceable Yes Automatically notify support No Alert Category System Other SNMP Trap ID 22 CIM Information Prefix PLAT ID 0142 User Response 1 Reseat the DIMM and then restart the server 2 Replace DIMM n n DIMM number 806f090c 200effff PhysicalMemoryElementName on Subsystem MemoryEle...

Page 693: ...moryElementName on Subsystem MemoryElementName Throttled DIMM 15 This message is for the use case when an implementation has detected Memory has been Throttled May also be shown as 806f090c200fffff or 0x806f090c200fffff Severity Warning Serviceable Yes Automatically notify support No Alert Category System Other SNMP Trap ID 22 CIM Information Prefix PLAT ID 0142 User Response 1 Reseat the DIMM and...

Page 694: ...Prefix PLAT ID 0142 User Response 1 Reseat the DIMM and then restart the server 2 Replace DIMM n n DIMM number 806f090c 2011ffff PhysicalMemoryElementName on Subsystem MemoryElementName Throttled DIMM 17 This message is for the use case when an implementation has detected Memory has been Throttled May also be shown as 806f090c2011ffff or 0x806f090c2011ffff Severity Warning Serviceable Yes Automati...

Page 695: ...lert Category System Other SNMP Trap ID 22 CIM Information Prefix PLAT ID 0142 User Response 1 Reseat the DIMM and then restart the server 2 Replace DIMM n n DIMM number 806f090c 2013ffff PhysicalMemoryElementName on Subsystem MemoryElementName Throttled DIMM 19 This message is for the use case when an implementation has detected Memory has been Throttled May also be shown as 806f090c2013ffff or 0...

Page 696: ...ning Serviceable Yes Automatically notify support No Alert Category System Other SNMP Trap ID 22 CIM Information Prefix PLAT ID 0142 User Response 1 Reseat the DIMM and then restart the server 2 Replace DIMM n n DIMM number 806f090c 2015ffff PhysicalMemoryElementName on Subsystem MemoryElementName Throttled DIMM 21 This message is for the use case when an implementation has detected Memory has bee...

Page 697: ...2016ffff or 0x806f090c2016ffff Severity Warning Serviceable Yes Automatically notify support No Alert Category System Other SNMP Trap ID 22 CIM Information Prefix PLAT ID 0142 User Response 1 Reseat the DIMM and then restart the server 2 Replace DIMM n n DIMM number 806f090c 2017ffff PhysicalMemoryElementName on Subsystem MemoryElementName Throttled DIMM 23 This message is for the use case when an...

Page 698: ... detected Memory has been Throttled May also be shown as 806f090c2018ffff or 0x806f090c2018ffff Severity Warning Serviceable Yes Automatically notify support No Alert Category System Other SNMP Trap ID 22 CIM Information Prefix PLAT ID 0142 User Response 1 Reseat the DIMM and then restart the server 2 Replace DIMM n n DIMM number 806f0a07 0301ffff ProcessorElementName is operating in a Degraded St...

Page 699: ...ure You must be operating within the specifications 3 Make sure that the heat sink for microprocessor n is installed correctly 4 Trained technician only Replace microprocessor n n microprocessor number 806f0a07 0302ffff ProcessorElementName is operating in a Degraded State CPU 2 This message is for the use case when an implementation has detected a Processor is running in the Degraded state May al...

Page 700: ...s 806f0a0c2001ffff or 0x806f0a0c2001ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Temperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0146 User Response 1 Make sure that the fans are operating that there are no obstructions to the airflow that the air baffles are in place and correctly installed and that the server cover is installed and complete...

Page 701: ...n has failed complete the action for a fan failure 4 Replace DIMM n n DIMM number 806f0a0c 2003ffff An Over Temperature Condition has been detected on the PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 3 This message is for the use case when an implementation has detected an Over Temperature Condition for Memory that has been Detected May also be shown as 806f0a0c2003ffff or 0x806f0...

Page 702: ... Serviceable Yes Automatically notify support No Alert Category Critical Temperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0146 User Response 1 Make sure that the fans are operating that there are no obstructions to the airflow that the air baffles are in place and correctly installed and that the server cover is installed and completely closed 2 Make sure that ambient temperature is withi...

Page 703: ... Temperature Condition has been detected on the PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 6 This message is for the use case when an implementation has detected an Over Temperature Condition for Memory that has been Detected May also be shown as 806f0a0c2006ffff or 0x806f0a0c2006ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Temperat...

Page 704: ...ion Prefix PLAT ID 0146 User Response 1 Make sure that the fans are operating that there are no obstructions to the airflow that the air baffles are in place and correctly installed and that the server cover is installed and completely closed 2 Make sure that ambient temperature is within the specifications 3 If a fan has failed complete the action for a fan failure 4 Replace DIMM n n DIMM number ...

Page 705: ...e on Subsystem MemoryElementName DIMM 9 This message is for the use case when an implementation has detected an Over Temperature Condition for Memory that has been Detected May also be shown as 806f0a0c2009ffff or 0x806f0a0c2009ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Temperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0146 User Response 1 M...

Page 706: ...t there are no obstructions to the airflow that the air baffles are in place and correctly installed and that the server cover is installed and completely closed 2 Make sure that ambient temperature is within the specifications 3 If a fan has failed complete the action for a fan failure 4 Replace DIMM n n DIMM number 806f0a0c 200bffff An Over Temperature Condition has been detected on the Physical...

Page 707: ...IMM 12 This message is for the use case when an implementation has detected an Over Temperature Condition for Memory that has been Detected May also be shown as 806f0a0c200cffff or 0x806f0a0c200cffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Temperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0146 User Response 1 Make sure that the fans are operat...

Page 708: ...e airflow that the air baffles are in place and correctly installed and that the server cover is installed and completely closed 2 Make sure that ambient temperature is within the specifications 3 If a fan has failed complete the action for a fan failure 4 Replace DIMM n n DIMM number 806f0a0c 200effff An Over Temperature Condition has been detected on the PhysicalMemoryElementName on Subsystem Me...

Page 709: ...perature Condition for Memory that has been Detected May also be shown as 806f0a0c200fffff or 0x806f0a0c200fffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Temperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0146 User Response 1 Make sure that the fans are operating that there are no obstructions to the airflow that the air baffles are in place and...

Page 710: ...the server cover is installed and completely closed 2 Make sure that ambient temperature is within the specifications 3 If a fan has failed complete the action for a fan failure 4 Replace DIMM n n DIMM number 806f0a0c 2011ffff An Over Temperature Condition has been detected on the PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 17 This message is for the use case when an implementati...

Page 711: ...806f0a0c2012ffff or 0x806f0a0c2012ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Temperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0146 User Response 1 Make sure that the fans are operating that there are no obstructions to the airflow that the air baffles are in place and correctly installed and that the server cover is installed and completely...

Page 712: ...ture is within the specifications 3 If a fan has failed complete the action for a fan failure 4 Replace DIMM n n DIMM number 806f0a0c 2014ffff An Over Temperature Condition has been detected on the PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 20 This message is for the use case when an implementation has detected an Over Temperature Condition for Memory that has been Detected May ...

Page 713: ...Error Serviceable Yes Automatically notify support No Alert Category Critical Temperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0146 User Response 1 Make sure that the fans are operating that there are no obstructions to the airflow that the air baffles are in place and correctly installed and that the server cover is installed and completely closed 2 Make sure that ambient temperature is ...

Page 714: ...f a fan has failed complete the action for a fan failure 4 Replace DIMM n n DIMM number 806f0a0c 2017ffff An Over Temperature Condition has been detected on the PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 23 This message is for the use case when an implementation has detected an Over Temperature Condition for Memory that has been Detected May also be shown as 806f0a0c2017ffff or ...

Page 715: ...r 0x806f0a0c2018ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Temperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0146 User Response 1 Make sure that the fans are operating that there are no obstructions to the airflow that the air baffles are in place and correctly installed and that the server cover is installed and completely closed 2 Make sur...

Page 716: ...l Error May also be shown as 806f0a130302ffff or 0x806f0a130302ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Other SNMP Trap ID 50 CIM Information Prefix PLAT ID 0244 User Response 1 Reseat the microprocessor and then restart the server 2 Replace microprocessor n n microprocessor number 81010002 0701ffff Numeric sensor NumericSensorElementName going lo...

Page 717: ...age is for the use case when an implementation has detected a Lower Critical sensor going low has deasserted May also be shown as 810102020701ffff or 0x810102020701ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Voltage SNMP Trap ID 1 CIM Information Prefix PLAT ID 0481 User Response No action information only SysBrd 12V SysBrd 3 3V SysBrd 5V 81010204 1d01...

Page 718: ...only Fan 1B Tach 81010204 1d02ffff Numeric sensor NumericSensorElementName going low lower critical has deasserted Fan 2A Tach This message is for the use case when an implementation has detected a Lower Critical sensor going low has deasserted May also be shown as 810102041d02ffff or 0x810102041d02ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Fan Failur...

Page 719: ... PLAT ID 0481 User Response No action information only Fan 3B Tach 81010204 1d04ffff Numeric sensor NumericSensorElementName going low lower critical has deasserted Fan 4A Tach This message is for the use case when an implementation has detected a Lower Critical sensor going low has deasserted May also be shown as 810102041d04ffff or 0x810102041d04ffff Severity Info Serviceable No Automatically no...

Page 720: ...Prefix PLAT ID 0481 User Response No action information only Fan 5B Tach 81010204 1d06ffff Numeric sensor NumericSensorElementName going low lower critical has deasserted Fan 6A Tach This message is for the use case when an implementation has detected a Lower Critical sensor going low has deasserted May also be shown as 810102041d06ffff or 0x810102041d06ffff Severity Info Serviceable No Automatica...

Page 721: ... PLAT ID 0481 User Response No action information only Fan 7B Tach 81010204 1d08ffff Numeric sensor NumericSensorElementName going low lower critical has deasserted Fan 8A Tach This message is for the use case when an implementation has detected a Lower Critical sensor going low has deasserted May also be shown as 810102041d08ffff or 0x810102041d08ffff Severity Info Serviceable No Automatically no...

Page 722: ...Information Prefix PLAT ID 0491 User Response No action information only 81010701 0f02ffff Numeric sensor NumericSensorElementName going high upper non critical has deasserted REAR BP Temp B This message is for the use case when an implementation has detected an Upper Non critical sensor going high has deasserted May also be shown as 810107010f02ffff or 0x810107010f02ffff Severity Info Serviceable...

Page 723: ...1 User Response No action information only RAID Amb Temp RR PCI1 Amb Temp 81010701 1002ffff Numeric sensor NumericSensorElementName going high upper non critical has deasserted PCI 2 Amb Temp This message is for the use case when an implementation has detected an Upper Non critical sensor going high has deasserted May also be shown as 810107011002ffff or 0x810107011002ffff Severity Info Serviceabl...

Page 724: ...on Prefix PLAT ID 0491 User Response No action information only RR PCI3 Amb Temp 81010701 1301ffff Numeric sensor NumericSensorElementName going high upper non critical has deasserted PSU 1 Amb Temp This message is for the use case when an implementation has detected an Upper Non critical sensor going high has deasserted May also be shown as 810107011301ffff or 0x810107011301ffff Severity Info Ser...

Page 725: ...mation Prefix PLAT ID 0491 User Response No action information only 81010701 1401ffff Numeric sensor NumericSensorElementName going high upper non critical has deasserted CPU1 VR Temp This message is for the use case when an implementation has detected an Upper Non critical sensor going high has deasserted May also be shown as 810107011401ffff or 0x810107011401ffff Severity Info Serviceable No Aut...

Page 726: ...formation Prefix PLAT ID 0491 User Response No action information only 81010701 1403ffff Numeric sensor NumericSensorElementName going high upper non critical has deasserted DIMM AB VR Temp This message is for the use case when an implementation has detected an Upper Non critical sensor going high has deasserted May also be shown as 810107011403ffff or 0x810107011403ffff Severity Info Serviceable ...

Page 727: ...ation Prefix PLAT ID 0491 User Response No action information only 81010701 1405ffff Numeric sensor NumericSensorElementName going high upper non critical has deasserted DIMM EF VR Temp This message is for the use case when an implementation has detected an Upper Non critical sensor going high has deasserted May also be shown as 810107011405ffff or 0x810107011405ffff Severity Info Serviceable No A...

Page 728: ...IM Information Prefix PLAT ID 0491 User Response No action information only 81010701 2d01ffff Numeric sensor NumericSensorElementName going high upper non critical has deasserted PCH Temp This message is for the use case when an implementation has detected an Upper Non critical sensor going high has deasserted May also be shown as 810107012d01ffff or 0x810107012d01ffff Severity Info Serviceable No...

Page 729: ...ormation Prefix PLAT ID 0491 User Response No action information only 81010901 0f01ffff Numeric sensor NumericSensorElementName going high upper critical has deasserted REAR BP Temp A This message is for the use case when an implementation has detected an Upper Critical sensor going high has deasserted May also be shown as 810109010f01ffff or 0x810109010f01ffff Severity Info Serviceable No Automat...

Page 730: ...ix PLAT ID 0495 User Response No action information only 81010901 1001ffff Numeric sensor NumericSensorElementName going high upper critical has deasserted PCI 1 Amb Temp This message is for the use case when an implementation has detected an Upper Critical sensor going high has deasserted May also be shown as 810109011001ffff or 0x810109011001ffff Severity Info Serviceable No Automatically notify...

Page 731: ... ID 0495 User Response No action information only RR PCI2 Amb Temp 81010901 1003ffff Numeric sensor NumericSensorElementName going high upper critical has deasserted PCI 3 Amb Temp This message is for the use case when an implementation has detected an Upper Critical sensor going high has deasserted May also be shown as 810109011003ffff or 0x810109011003ffff Severity Info Serviceable No Automatica...

Page 732: ...Information Prefix PLAT ID 0495 User Response No action information only 81010901 1302ffff Numeric sensor NumericSensorElementName going high upper critical has deasserted PSU 2 Amb Temp This message is for the use case when an implementation has detected an Upper Critical sensor going high has deasserted May also be shown as 810109011302ffff or 0x810109011302ffff Severity Info Serviceable No Auto...

Page 733: ...ation Prefix PLAT ID 0495 User Response No action information only 81010901 1402ffff Numeric sensor NumericSensorElementName going high upper critical has deasserted CPU2 VR Temp This message is for the use case when an implementation has detected an Upper Critical sensor going high has deasserted May also be shown as 810109011402ffff or 0x810109011402ffff Severity Info Serviceable No Automaticall...

Page 734: ...Information Prefix PLAT ID 0495 User Response No action information only 81010901 1404ffff Numeric sensor NumericSensorElementName going high upper critical has deasserted DIMM CD VR Temp This message is for the use case when an implementation has detected an Upper Critical sensor going high has deasserted May also be shown as 810109011404ffff or 0x810109011404ffff Severity Info Serviceable No Aut...

Page 735: ...ation Prefix PLAT ID 0495 User Response No action information only 81010901 1406ffff Numeric sensor NumericSensorElementName going high upper critical has deasserted DIMM GH VR Temp This message is for the use case when an implementation has detected an Upper Critical sensor going high has deasserted May also be shown as 810109011406ffff or 0x810109011406ffff Severity Info Serviceable No Automatic...

Page 736: ...formation Prefix PLAT ID 0495 User Response No action information only 81010901 3701ffff Numeric sensor NumericSensorElementName going high upper critical has deasserted Ambient Temp This message is for the use case when an implementation has detected an Upper Critical sensor going high has deasserted May also be shown as 810109013701ffff or 0x810109013701ffff Severity Info Serviceable No Automati...

Page 737: ...495 User Response No action information only SysBrd 3 3V SysBrd 5V 81010b01 0f01ffff Numeric sensor NumericSensorElementName going high upper non recoverable has deasserted REAR BP Temp A This message is for the use case when an implementation has detected an Upper Non recoverable sensor going high has deasserted May also be shown as 81010b010f01ffff or 0x81010b010f01ffff Severity Info Serviceable...

Page 738: ...ix PLAT ID 0499 User Response No action information only 81010b01 1001ffff Numeric sensor NumericSensorElementName going high upper non recoverable has deasserted PCI 1 Amb Temp This message is for the use case when an implementation has detected an Upper Non recoverable sensor going high has deasserted May also be shown as 81010b011001ffff or 0x81010b011001ffff Severity Info Serviceable No Automa...

Page 739: ... ID 0499 User Response No action information only RR PCI2 Amb Temp 81010b01 1003ffff Numeric sensor NumericSensorElementName going high upper non recoverable has deasserted PCI 3 Amb Temp This message is for the use case when an implementation has detected an Upper Non recoverable sensor going high has deasserted May also be shown as 81010b011003ffff or 0x81010b011003ffff Severity Info Serviceable...

Page 740: ...Information Prefix PLAT ID 0499 User Response No action information only 81010b01 1302ffff Numeric sensor NumericSensorElementName going high upper non recoverable has deasserted PSU 2 Amb Temp This message is for the use case when an implementation has detected an Upper Non recoverable sensor going high has deasserted May also be shown as 81010b011302ffff or 0x81010b011302ffff Severity Info Servi...

Page 741: ...ation Prefix PLAT ID 0499 User Response No action information only 81010b01 1402ffff Numeric sensor NumericSensorElementName going high upper non recoverable has deasserted CPU2 VR Temp This message is for the use case when an implementation has detected an Upper Non recoverable sensor going high has deasserted May also be shown as 81010b011402ffff or 0x81010b011402ffff Severity Info Serviceable N...

Page 742: ...Information Prefix PLAT ID 0499 User Response No action information only 81010b01 1404ffff Numeric sensor NumericSensorElementName going high upper non recoverable has deasserted DIMM CD VR Temp This message is for the use case when an implementation has detected an Upper Non recoverable sensor going high has deasserted May also be shown as 81010b011404ffff or 0x81010b011404ffff Severity Info Serv...

Page 743: ...ation Prefix PLAT ID 0499 User Response No action information only 81010b01 1406ffff Numeric sensor NumericSensorElementName going high upper non recoverable has deasserted DIMM GH VR Temp This message is for the use case when an implementation has detected an Upper Non recoverable sensor going high has deasserted May also be shown as 81010b011406ffff or 0x81010b011406ffff Severity Info Serviceabl...

Page 744: ...formation Prefix PLAT ID 0499 User Response No action information only 81010b01 3701ffff Numeric sensor NumericSensorElementName going high upper non recoverable has deasserted Ambient Temp This message is for the use case when an implementation has detected an Upper Non recoverable sensor going high has deasserted May also be shown as 81010b013701ffff or 0x81010b013701ffff Severity Info Serviceab...

Page 745: ...se No action information only 8103000f 2101ffff Sensor SensorElementName has asserted IMM FW Corrupted This message is for the use case when an implementation has detected a Sensor has asserted May also be shown as 8103000f2101ffff or 0x8103000f2101ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0508 User Res...

Page 746: ... message is for the use case when an implementation has detected a Sensor has asserted May also be shown as 810300210782ffff or 0x810300210782ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0508 User Response No action information only 81030108 1301ffff Sensor SensorElementName has deasserted PS Heavy Load Th...

Page 747: ...rted May also be shown as 8103010c2581ffff or 0x8103010c2581ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0509 User Response No action information only 81030112 0601ffff Sensor SensorElementName has deasserted SMM Mode This message is for the use case when an implementation has detected a Sensor has deasser...

Page 748: ... shown as 810301210782ffff or 0x810301210782ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0509 User Response No action information only 81050112 0d01ffff Sensor SensorElementName has indicated limit no longer exceeded CPU HDD Config This message is for the use case when an implementation has detected a Sens...

Page 749: ... shown as 810701012c01ffff or 0x810701012c01ffff Severity Info Serviceable No Automatically notify support No Alert Category Warning Temperature SNMP Trap ID 12 CIM Information Prefix PLAT ID 0521 User Response No action information only 8107010d 2582ffff Sensor SensorElementName has deasserted the transition from normal to non critical state RAID Vol State This message is for the use case when an...

Page 750: ...ormal May also be shown as 8107010f2201ffff or 0x8107010f2201ffff Severity Info Serviceable No Automatically notify support No Alert Category Warning Other SNMP Trap ID 60 CIM Information Prefix PLAT ID 0521 User Response No action information only 8107010f 2582ffff Sensor SensorElementName has deasserted the transition from normal to non critical state I O Resources This message is for the use ca...

Page 751: ...ormal May also be shown as 810701210782ffff or 0x810701210782ffff Severity Info Serviceable No Automatically notify support No Alert Category Warning Other SNMP Trap ID 60 CIM Information Prefix PLAT ID 0521 User Response No action information only 81070125 2583ffff Sensor SensorElementName has deasserted the transition from normal to non critical state X8 PCI 2 Config This message is for the use ...

Page 752: ...ition to non critical from normal May also be shown as 810701282e01ffff or 0x810701282e01ffff Severity Info Serviceable No Automatically notify support No Alert Category Warning Other SNMP Trap ID 60 CIM Information Prefix PLAT ID 0521 User Response No action information only 81070201 0301ffff Sensor SensorElementName has transitioned to a less severe state from critical CPU 1 OverTemp This messag...

Page 753: ...ritical May also be shown as 810702010302ffff or 0x810702010302ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Temperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0523 User Response No action information only 81070201 1101ffff Sensor SensorElementName has transitioned to a less severe state from critical PCI 1 Temp This message is for the use case wh...

Page 754: ...om critical May also be shown as 810702011102ffff or 0x810702011102ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Temperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0523 User Response No action information only 81070201 1103ffff Sensor SensorElementName has transitioned to a less severe state from critical PCI 3 Temp This message is for the use cas...

Page 755: ...critical May also be shown as 810702020701ffff or 0x810702020701ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Voltage SNMP Trap ID 1 CIM Information Prefix PLAT ID 0523 User Response No action information only 81070204 0a01ffff Sensor SensorElementName has transitioned to a less severe state from critical PS 1 Fan Fault This message is for the use case w...

Page 756: ...m critical May also be shown as 810702040a02ffff or 0x810702040a02ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Fan Failure SNMP Trap ID 11 CIM Information Prefix PLAT ID 0523 User Response No action information only 81070208 0a01ffff Sensor SensorElementName has transitioned to a less severe state from critical PS 1 Therm Fault This message is for the u...

Page 757: ...itical May also be shown as 810702080a02ffff or 0x810702080a02ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Power SNMP Trap ID 4 CIM Information Prefix PLAT ID 0523 User Response No action information only 8107020d 2582ffff Sensor SensorElementName has transitioned to a less severe state from critical RAID Vol State This message is for the use case when ...

Page 758: ...rom critical May also be shown as 8107020f2201ffff or 0x8107020f2201ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Other SNMP Trap ID 50 CIM Information Prefix PLAT ID 0523 User Response No action information only 8107020f 2582ffff Sensor SensorElementName has transitioned to a less severe state from critical I O Resources This message is for the use case...

Page 759: ...cal May also be shown as 810702142201ffff or 0x810702142201ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Other SNMP Trap ID 50 CIM Information Prefix PLAT ID 0523 User Response No action information only 81070219 0701ffff Sensor SensorElementName has transitioned to a less severe state from critical SysBrd Fault This message is for the use case when an i...

Page 760: ...om critical May also be shown as 8107021b0301ffff or 0x8107021b0301ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Other SNMP Trap ID 50 CIM Information Prefix PLAT ID 0523 User Response No action information only 8107021b 0302ffff Sensor SensorElementName has transitioned to a less severe state from critical CPU 2 QPILinkErr This message is for the use ca...

Page 761: ...itical May also be shown as 810702210782ffff or 0x810702210782ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Other SNMP Trap ID 50 CIM Information Prefix PLAT ID 0523 User Response No action information only 81070228 2e01ffff Sensor SensorElementName has transitioned to a less severe state from critical IPMB IO Error This message is for the use case when ...

Page 762: ...severe has deasserted May also be shown as 810703010301ffff or 0x810703010301ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Temperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0525 User Response No action information only 81070301 0302ffff Sensor SensorElementName has deasserted the transition to non recoverable from a less severe state CPU 2 OverTe...

Page 763: ...erted May also be shown as 810703011101ffff or 0x810703011101ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Temperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0525 User Response No action information only 81070301 1102ffff Sensor SensorElementName has deasserted the transition to non recoverable from a less severe state PCI 2 Temp This message is f...

Page 764: ...deasserted May also be shown as 810703011103ffff or 0x810703011103ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Temperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0525 User Response No action information only 81070301 2c01ffff Sensor SensorElementName has deasserted the transition to non recoverable from a less severe state ML2 OverTemp This messa...

Page 765: ...m less severe has deasserted May also be shown as 8107030d2582ffff or 0x8107030d2582ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Other SNMP Trap ID 50 CIM Information Prefix PLAT ID 0525 User Response No action information only 81070608 0a01ffff Sensor SensorElementName has deasserted the transition to non recoverable PS1 12V OC Fault This message is fo...

Page 766: ...s deasserted May also be shown as 810706080a02ffff or 0x810706080a02ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Power SNMP Trap ID 4 CIM Information Prefix PLAT ID 0531 User Response No action information only PS2 12V OV Fault PS2 12V UV Fault PS2 12Vaux Fault 81070625 2583ffff Sensor SensorElementName has deasserted the transition to non recoverable X...

Page 767: ...serted May also be shown as 810b010a1e81ffff or 0x810b010a1e81ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Fan Failure SNMP Trap ID 11 CIM Information Prefix PLAT ID 0803 User Response No action information only 810b010a 1e82ffff Redundancy Lost for RedundancySetElementName has deasserted Fan Zone 2 This message is for the use case when Redundancy Lost ...

Page 768: ...10c2581ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Memory SNMP Trap ID 41 CIM Information Prefix PLAT ID 0803 User Response No action information only 810b0309 1301ffff Non redundant Sufficient Resources from Redundancy Degraded or Fully Redundant for RedundancySetElementName has deasserted Power Resource This message is for the use case when a Redunda...

Page 769: ...dundant Sufficient Resources May also be shown as 810b030c2581ffff or 0x810b030c2581ffff Severity Info Serviceable No Automatically notify support No Alert Category Warning Memory SNMP Trap ID 43 CIM Information Prefix PLAT ID 0807 User Response No action information only 810b0509 1301ffff Non redundant Insufficient Resources for RedundancySetElementName has deasserted Power Resource This message ...

Page 770: ...icient Resources May also be shown as 810b050a1e81ffff or 0x810b050a1e81ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Fan Failure SNMP Trap ID 11 CIM Information Prefix PLAT ID 0811 User Response No action information only 810b050a 1e82ffff Non redundant Insufficient Resources for RedundancySetElementName has deasserted Fan Zone 2 This message is for the...

Page 771: ...n redundant Insufficient Resources May also be shown as 810b050c2581ffff or 0x810b050c2581ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Memory SNMP Trap ID 41 CIM Information Prefix PLAT ID 0811 User Response No action information only 816f0007 0301ffff ProcessorElementName has Recovered from IERR CPU 1 This message is for the use case when an implementa...

Page 772: ... be shown as 816f00070302ffff or 0x816f00070302ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical CPU SNMP Trap ID 40 CIM Information Prefix PLAT ID 0043 User Response No action information only 816f0008 0a01ffff PowerSupplyElementName has been removed from container PhysicalPackageElementName Power Supply 1 This message is for the use case when an implementa...

Page 773: ...er Supply has been removed May also be shown as 816f00080a02ffff or 0x816f00080a02ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0085 User Response No action information only 816f0009 1301ffff PowerSupplyElementName has been turned on Host Power This message is for the use case when an implementation has det...

Page 774: ...as 816f000d0400ffff or 0x816f000d0400ffff Severity Info Serviceable Yes Automatically notify support No Alert Category System Other SNMP Trap ID 22 CIM Information Prefix PLAT ID 0163 User Response 1 Reseat hard disk drive n n hard disk drive number Wait 1 minute or more before reinstalling the drive 2 Replace the hard disk drive 3 Make sure that the disk firmware and RAID controller firmware are ...

Page 775: ... the hard disk drive 3 Make sure that the disk firmware and RAID controller firmware are at the latest level 4 Check the SAS cable 816f000d 0402ffff The Drive StorageVolumeElementName has been removed from unit PhysicalPackageElementName Drive 2 This message is for the use case when an implementation has detected a Drive has been Removed May also be shown as 816f000d0402ffff or 0x816f000d0402ffff ...

Page 776: ...ceable Yes Automatically notify support No Alert Category System Other SNMP Trap ID 22 CIM Information Prefix PLAT ID 0163 User Response 1 Reseat hard disk drive n n hard disk drive number Wait 1 minute or more before reinstalling the drive 2 Replace the hard disk drive 3 Make sure that the disk firmware and RAID controller firmware are at the latest level 4 Check the SAS cable 816f000d 0404ffff T...

Page 777: ...hysicalPackageElementName Drive 5 This message is for the use case when an implementation has detected a Drive has been Removed May also be shown as 816f000d0405ffff or 0x816f000d0405ffff Severity Info Serviceable Yes Automatically notify support No Alert Category System Other SNMP Trap ID 22 CIM Information Prefix PLAT ID 0163 User Response 1 Reseat hard disk drive n n hard disk drive number Wait...

Page 778: ... n n hard disk drive number Wait 1 minute or more before reinstalling the drive 2 Replace the hard disk drive 3 Make sure that the disk firmware and RAID controller firmware are at the latest level 4 Check the SAS cable 816f000d 0407ffff The Drive StorageVolumeElementName has been removed from unit PhysicalPackageElementName Drive 7 This message is for the use case when an implementation has detec...

Page 779: ...000d0408ffff Severity Info Serviceable Yes Automatically notify support No Alert Category System Other SNMP Trap ID 22 CIM Information Prefix PLAT ID 0163 User Response 1 Reseat hard disk drive n n hard disk drive number Wait 1 minute or more before reinstalling the drive 2 Replace the hard disk drive 3 Make sure that the disk firmware and RAID controller firmware are at the latest level 4 Check t...

Page 780: ... 040affff The Drive StorageVolumeElementName has been removed from unit PhysicalPackageElementName Drive 10 This message is for the use case when an implementation has detected a Drive has been Removed May also be shown as 816f000d040affff or 0x816f000d040affff Severity Info Serviceable Yes Automatically notify support No Alert Category System Other SNMP Trap ID 22 CIM Information Prefix PLAT ID 0...

Page 781: ...tion Prefix PLAT ID 0163 User Response 1 Reseat hard disk drive n n hard disk drive number Wait 1 minute or more before reinstalling the drive 2 Replace the hard disk drive 3 Make sure that the disk firmware and RAID controller firmware are at the latest level 4 Check the SAS cable 816f000d 040cffff The Drive StorageVolumeElementName has been removed from unit PhysicalPackageElementName Drive 12 T...

Page 782: ...en Removed May also be shown as 816f000d040dffff or 0x816f000d040dffff Severity Info Serviceable Yes Automatically notify support No Alert Category System Other SNMP Trap ID 22 CIM Information Prefix PLAT ID 0163 User Response 1 Reseat hard disk drive n n hard disk drive number Wait 1 minute or more before reinstalling the drive 2 Make sure that the disk firmware and RAID controller and backplane ...

Page 783: ... at the latest level 4 Check the SAS cable 816f000f 2201ffff The System ComputerSystemElementName has detected a POST Error deassertion ABR Status This message is for the use case when an implementation has detected that Post Error has deasserted May also be shown as 816f000f2201ffff or 0x816f000f2201ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Other SN...

Page 784: ...on Prefix PLAT ID 0223 User Response No action information only 816f0021 2201ffff Fault condition removed on slot PhysicalConnectorElementName on system ComputerSystemElementName No Op ROM Space This message is for the use case when an implementation has detected a Fault condition in a slot has been removed May also be shown as 816f00212201ffff or 0x816f00212201ffff Severity Info Serviceable No Au...

Page 785: ...ix PLAT ID 0331 User Response No action information only One of PCI Errors 816f0021 2c01ffff Fault condition removed on slot PhysicalConnectorElementName on system ComputerSystemElementName ML2 Card Fault This message is for the use case when an implementation has detected a Fault condition in a slot has been removed May also be shown as 816f00212c01ffff or 0x816f00212c01ffff Severity Info Service...

Page 786: ... Information Prefix PLAT ID 0331 User Response No action information only PCI 1 816f0021 3002ffff Fault condition removed on slot PhysicalConnectorElementName on system ComputerSystemElementName PCI 2 This message is for the use case when an implementation has detected a Fault condition in a slot has been removed May also be shown as 816f00213002ffff or 0x816f00213002ffff Severity Info Serviceable...

Page 787: ...efix PLAT ID 0331 User Response No action information only 816f0028 2101ffff Sensor SensorElementName has returned to normal on management system ComputerSystemElementName TPM Cmd Failures This message is for the use case when an implementation has detected a Sensor returned from degraded unavailable failure May also be shown as 816f00282101ffff or 0x816f00282101ffff Severity Info Serviceable No A...

Page 788: ...Information Prefix PLAT ID 0037 User Response No action information only 816f0107 0302ffff An Over Temperature Condition has been removed on ProcessorElementName CPU 2 This message is for the use case when an implementation has detected a Over Temperature Condition has been Removed for Processor May also be shown as 816f01070302ffff or 0x816f01070302ffff Severity Info Serviceable No Automatically ...

Page 789: ...ation Prefix PLAT ID 0087 User Response No action information only 816f0108 0a02ffff PowerSupplyElementName has returned to OK status Power Supply 2 This message is for the use case when an implementation has detected a Power Supply return to normal operational status May also be shown as 816f01080a02ffff or 0x816f01080a02ffff Severity Info Serviceable No Automatically notify support No Alert Cate...

Page 790: ...Information Prefix PLAT ID 0139 User Response No action information only 816f010c 2002ffff Uncorrectable error recovery detected for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 2 This message is for the use case when an implementation has detected a Memory uncorrectable error recovery May also be shown as 816f010c2002ffff or 0x816f010c2002ffff Severity Info Serviceable No Automat...

Page 791: ...ation Prefix PLAT ID 0139 User Response No action information only 816f010c 2004ffff Uncorrectable error recovery detected for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 4 This message is for the use case when an implementation has detected a Memory uncorrectable error recovery May also be shown as 816f010c2004ffff or 0x816f010c2004ffff Severity Info Serviceable No Automatically...

Page 792: ...Information Prefix PLAT ID 0139 User Response No action information only 816f010c 2006ffff Uncorrectable error recovery detected for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 6 This message is for the use case when an implementation has detected a Memory uncorrectable error recovery May also be shown as 816f010c2006ffff or 0x816f010c2006ffff Severity Info Serviceable No Automat...

Page 793: ...ation Prefix PLAT ID 0139 User Response No action information only 816f010c 2008ffff Uncorrectable error recovery detected for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 8 This message is for the use case when an implementation has detected a Memory uncorrectable error recovery May also be shown as 816f010c2008ffff or 0x816f010c2008ffff Severity Info Serviceable No Automatically...

Page 794: ...nformation Prefix PLAT ID 0139 User Response No action information only 816f010c 200affff Uncorrectable error recovery detected for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 10 This message is for the use case when an implementation has detected a Memory uncorrectable error recovery May also be shown as 816f010c200affff or 0x816f010c200affff Severity Info Serviceable No Automat...

Page 795: ...ation Prefix PLAT ID 0139 User Response No action information only 816f010c 200cffff Uncorrectable error recovery detected for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 12 This message is for the use case when an implementation has detected a Memory uncorrectable error recovery May also be shown as 816f010c200cffff or 0x816f010c200cffff Severity Info Serviceable No Automaticall...

Page 796: ...Information Prefix PLAT ID 0139 User Response No action information only 816f010c 200effff Uncorrectable error recovery detected for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 14 This message is for the use case when an implementation has detected a Memory uncorrectable error recovery May also be shown as 816f010c200effff or 0x816f010c200effff Severity Info Serviceable No Automa...

Page 797: ...ation Prefix PLAT ID 0139 User Response No action information only 816f010c 2010ffff Uncorrectable error recovery detected for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 16 This message is for the use case when an implementation has detected a Memory uncorrectable error recovery May also be shown as 816f010c2010ffff or 0x816f010c2010ffff Severity Info Serviceable No Automaticall...

Page 798: ...Information Prefix PLAT ID 0139 User Response No action information only 816f010c 2012ffff Uncorrectable error recovery detected for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 18 This message is for the use case when an implementation has detected a Memory uncorrectable error recovery May also be shown as 816f010c2012ffff or 0x816f010c2012ffff Severity Info Serviceable No Automa...

Page 799: ...ation Prefix PLAT ID 0139 User Response No action information only 816f010c 2014ffff Uncorrectable error recovery detected for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 20 This message is for the use case when an implementation has detected a Memory uncorrectable error recovery May also be shown as 816f010c2014ffff or 0x816f010c2014ffff Severity Info Serviceable No Automaticall...

Page 800: ...Information Prefix PLAT ID 0139 User Response No action information only 816f010c 2016ffff Uncorrectable error recovery detected for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 22 This message is for the use case when an implementation has detected a Memory uncorrectable error recovery May also be shown as 816f010c2016ffff or 0x816f010c2016ffff Severity Info Serviceable No Automa...

Page 801: ...ation Prefix PLAT ID 0139 User Response No action information only 816f010c 2018ffff Uncorrectable error recovery detected for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 24 This message is for the use case when an implementation has detected a Memory uncorrectable error recovery May also be shown as 816f010c2018ffff or 0x816f010c2018ffff Severity Info Serviceable No Automaticall...

Page 802: ... SNMP Trap ID 41 CIM Information Prefix PLAT ID 0139 User Response No action information only One of the DIMMs 816f010d 0400ffff The Drive StorageVolumeElementName has been enabled Drive 0 This message is for the use case when an implementation has detected a Drive was Enabled May also be shown as 816f010d0400ffff or 0x816f010d0400ffff Severity Info Serviceable No Automatically notify support No A...

Page 803: ... The Drive StorageVolumeElementName has been enabled Drive 2 This message is for the use case when an implementation has detected a Drive was Enabled May also be shown as 816f010d0402ffff or 0x816f010d0402ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0167 User Response No action information on...

Page 804: ...entation has detected a Drive was Enabled May also be shown as 816f010d0404ffff or 0x816f010d0404ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0167 User Response No action information only 816f010d 0405ffff The Drive StorageVolumeElementName has been enabled Drive 5 This message is for the use...

Page 805: ...ay also be shown as 816f010d0406ffff or 0x816f010d0406ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0167 User Response No action information only 816f010d 0407ffff The Drive StorageVolumeElementName has been enabled Drive 7 This message is for the use case when an implementation has detected a...

Page 806: ...be shown as 816f010d0408ffff or 0x816f010d0408ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0167 User Response No action information only 816f010d 0409ffff The Drive StorageVolumeElementName has been enabled Drive 9 This message is for the use case when an implementation has detected a Drive w...

Page 807: ...r 0x816f010d040affff Severity Info Serviceable No Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0167 User Response No action information only 816f010d 040bffff The Drive StorageVolumeElementName has been enabled Drive 11 This message is for the use case when an implementation has detected a Drive was Enabled May also be shown ...

Page 808: ...Info Serviceable No Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0167 User Response No action information only 816f010d 040dffff The Drive StorageVolumeElementName has been enabled Drive 13 This message is for the use case when an implementation has detected a Drive was Enabled May also be shown as 816f010d040dffff or 0x816f0...

Page 809: ...rt No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0167 User Response No action information only 816f010f 2201ffff The System ComputerSystemElementName has recovered from a firmware hang Firmware Error This message is for the use case when an implementation has recovered from a System Firmware Hang May also be shown as 816f010f2201ffff or 0x816f010f2201ffff...

Page 810: ...cian only Replace microprocessor n see Removing a microprocessor and heat sink and Replacing a microprocessor and heat sink 2 If the problem persists and there is no other CPU with the same error indication replace the system board 3 Trained technician only Replace the system board see Removing the system board and Replacing the system board n microprocessor number 816f0113 0302ffff System Compute...

Page 811: ...oard n microprocessor number 816f011b 0701ffff The connector PhysicalConnectorElementName configuration error has been repaired Front USB This message is for the use case when an implementation has detected an Interconnect Configuration was Repaired May also be shown as 816f011b0701ffff or 0x816f011b0701ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Other...

Page 812: ...ation only 816f0125 0c01ffff ManagedElementName detected as present Front Panel This message is for the use case when an implementation has detected a Managed Element is now Present May also be shown as 816f01250c01ffff or 0x816f01250c01ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0390 User Response No act...

Page 813: ...16f0125 1002ffff ManagedElementName detected as present PCI Riser 2 This message is for the use case when an implementation has detected a Managed Element is now Present May also be shown as 816f01251002ffff or 0x816f01251002ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0390 User Response No action informat...

Page 814: ...ProcessorElementName has Recovered from FRB1 BIST condition CPU 1 This message is for the use case when an implementation has detected a Processor Recovered FRB1 BIST condition May also be shown as 816f02070301ffff or 0x816f02070301ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical CPU SNMP Trap ID 40 CIM Information Prefix PLAT ID 0045 User Response No actio...

Page 815: ...vered from FRB1 BIST condition All CPUs This message is for the use case when an implementation has detected a Processor Recovered FRB1 BIST condition May also be shown as 816f02072584ffff or 0x816f02072584ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical CPU SNMP Trap ID 40 CIM Information Prefix PLAT ID 0045 User Response No action information only One of ...

Page 816: ...tion only 816f020d 0401ffff Failure no longer Predicted on drive StorageVolumeElementName for array ComputerSystemElementName Drive 1 This message is for the use case when an implementation has detected an Array Failure is no longer Predicted May also be shown as 816f020d0401ffff or 0x816f020d0401ffff Severity Info Serviceable No Automatically notify support No Alert Category System Predicted Fail...

Page 817: ...ation Prefix PLAT ID 0169 User Response No action information only 816f020d 0403ffff Failure no longer Predicted on drive StorageVolumeElementName for array ComputerSystemElementName Drive 3 This message is for the use case when an implementation has detected an Array Failure is no longer Predicted May also be shown as 816f020d0403ffff or 0x816f020d0403ffff Severity Info Serviceable No Automatical...

Page 818: ...Information Prefix PLAT ID 0169 User Response No action information only 816f020d 0405ffff Failure no longer Predicted on drive StorageVolumeElementName for array ComputerSystemElementName Drive 5 This message is for the use case when an implementation has detected an Array Failure is no longer Predicted May also be shown as 816f020d0405ffff or 0x816f020d0405ffff Severity Info Serviceable No Autom...

Page 819: ...ation Prefix PLAT ID 0169 User Response No action information only 816f020d 0407ffff Failure no longer Predicted on drive StorageVolumeElementName for array ComputerSystemElementName Drive 7 This message is for the use case when an implementation has detected an Array Failure is no longer Predicted May also be shown as 816f020d0407ffff or 0x816f020d0407ffff Severity Info Serviceable No Automatical...

Page 820: ...Information Prefix PLAT ID 0169 User Response No action information only 816f020d 0409ffff Failure no longer Predicted on drive StorageVolumeElementName for array ComputerSystemElementName Drive 9 This message is for the use case when an implementation has detected an Array Failure is no longer Predicted May also be shown as 816f020d0409ffff or 0x816f020d0409ffff Severity Info Serviceable No Autom...

Page 821: ...ation Prefix PLAT ID 0169 User Response No action information only 816f020d 040bffff Failure no longer Predicted on drive StorageVolumeElementName for array ComputerSystemElementName Drive 11 This message is for the use case when an implementation has detected an Array Failure is no longer Predicted May also be shown as 816f020d040bffff or 0x816f020d040bffff Severity Info Serviceable No Automatica...

Page 822: ...Information Prefix PLAT ID 0169 User Response No action information only 816f020d 040dffff Failure no longer Predicted on drive StorageVolumeElementName for array ComputerSystemElementName Drive 13 This message is for the use case when an implementation has detected an Array Failure is no longer Predicted May also be shown as 816f020d040dffff or 0x816f020d040dffff Severity Info Serviceable No Auto...

Page 823: ...D 27 CIM Information Prefix PLAT ID 0169 User Response No action information only 816f0308 0a01ffff PowerSupplyElementName has returned to a Normal Input State Power Supply 1 This message is for the use case when an implementation has detected a Power Supply that has input that has returned to normal May also be shown as 816f03080a01ffff or 0x816f03080a01ffff Severity Info Serviceable No Automatic...

Page 824: ...nformation Prefix PLAT ID 0099 User Response No action information only 816f030c 2001ffff Scrub Failure for PhysicalMemoryElementName on Subsystem MemoryElementName has recovered DIMM 1 This message is for the use case when an implementation has detected a Memory Scrub failure recovery May also be shown as 816f030c2001ffff or 0x816f030c2001ffff Severity Info Serviceable No Automatically notify sup...

Page 825: ...ation Prefix PLAT ID 0137 User Response No action information only 816f030c 2003ffff Scrub Failure for PhysicalMemoryElementName on Subsystem MemoryElementName has recovered DIMM 3 This message is for the use case when an implementation has detected a Memory Scrub failure recovery May also be shown as 816f030c2003ffff or 0x816f030c2003ffff Severity Info Serviceable No Automatically notify support ...

Page 826: ...Information Prefix PLAT ID 0137 User Response No action information only 816f030c 2005ffff Scrub Failure for PhysicalMemoryElementName on Subsystem MemoryElementName has recovered DIMM 5 This message is for the use case when an implementation has detected a Memory Scrub failure recovery May also be shown as 816f030c2005ffff or 0x816f030c2005ffff Severity Info Serviceable No Automatically notify su...

Page 827: ...ation Prefix PLAT ID 0137 User Response No action information only 816f030c 2007ffff Scrub Failure for PhysicalMemoryElementName on Subsystem MemoryElementName has recovered DIMM 7 This message is for the use case when an implementation has detected a Memory Scrub failure recovery May also be shown as 816f030c2007ffff or 0x816f030c2007ffff Severity Info Serviceable No Automatically notify support ...

Page 828: ...Information Prefix PLAT ID 0137 User Response No action information only 816f030c 2009ffff Scrub Failure for PhysicalMemoryElementName on Subsystem MemoryElementName has recovered DIMM 9 This message is for the use case when an implementation has detected a Memory Scrub failure recovery May also be shown as 816f030c2009ffff or 0x816f030c2009ffff Severity Info Serviceable No Automatically notify su...

Page 829: ...ation Prefix PLAT ID 0137 User Response No action information only 816f030c 200bffff Scrub Failure for PhysicalMemoryElementName on Subsystem MemoryElementName has recovered DIMM 11 This message is for the use case when an implementation has detected a Memory Scrub failure recovery May also be shown as 816f030c200bffff or 0x816f030c200bffff Severity Info Serviceable No Automatically notify support...

Page 830: ...Information Prefix PLAT ID 0137 User Response No action information only 816f030c 200dffff Scrub Failure for PhysicalMemoryElementName on Subsystem MemoryElementName has recovered DIMM 13 This message is for the use case when an implementation has detected a Memory Scrub failure recovery May also be shown as 816f030c200dffff or 0x816f030c200dffff Severity Info Serviceable No Automatically notify s...

Page 831: ...ation Prefix PLAT ID 0137 User Response No action information only 816f030c 200fffff Scrub Failure for PhysicalMemoryElementName on Subsystem MemoryElementName has recovered DIMM 15 This message is for the use case when an implementation has detected a Memory Scrub failure recovery May also be shown as 816f030c200fffff or 0x816f030c200fffff Severity Info Serviceable No Automatically notify support...

Page 832: ...Information Prefix PLAT ID 0137 User Response No action information only 816f030c 2011ffff Scrub Failure for PhysicalMemoryElementName on Subsystem MemoryElementName has recovered DIMM 17 This message is for the use case when an implementation has detected a Memory Scrub failure recovery May also be shown as 816f030c2011ffff or 0x816f030c2011ffff Severity Info Serviceable No Automatically notify s...

Page 833: ...ation Prefix PLAT ID 0137 User Response No action information only 816f030c 2013ffff Scrub Failure for PhysicalMemoryElementName on Subsystem MemoryElementName has recovered DIMM 19 This message is for the use case when an implementation has detected a Memory Scrub failure recovery May also be shown as 816f030c2013ffff or 0x816f030c2013ffff Severity Info Serviceable No Automatically notify support...

Page 834: ...Information Prefix PLAT ID 0137 User Response No action information only 816f030c 2015ffff Scrub Failure for PhysicalMemoryElementName on Subsystem MemoryElementName has recovered DIMM 21 This message is for the use case when an implementation has detected a Memory Scrub failure recovery May also be shown as 816f030c2015ffff or 0x816f030c2015ffff Severity Info Serviceable No Automatically notify s...

Page 835: ...ation Prefix PLAT ID 0137 User Response No action information only 816f030c 2017ffff Scrub Failure for PhysicalMemoryElementName on Subsystem MemoryElementName has recovered DIMM 23 This message is for the use case when an implementation has detected a Memory Scrub failure recovery May also be shown as 816f030c2017ffff or 0x816f030c2017ffff Severity Info Serviceable No Automatically notify support...

Page 836: ...o action information only 816f030c 2581ffff Scrub Failure for PhysicalMemoryElementName on Subsystem MemoryElementName has recovered All DIMMS This message is for the use case when an implementation has detected a Memory Scrub failure recovery May also be shown as 816f030c2581ffff or 0x816f030c2581ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Memory SNMP...

Page 837: ...is for the use case when an implementation has detected a Hot Spare has been Disabled May also be shown as 816f030d0401ffff or 0x816f030d0401ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0171 User Response No action information only 816f030d 0402ffff Hot spare disabled for ComputerSystemElementName Drive 2 ...

Page 838: ...isabled May also be shown as 816f030d0403ffff or 0x816f030d0403ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0171 User Response No action information only 816f030d 0404ffff Hot spare disabled for ComputerSystemElementName Drive 4 This message is for the use case when an implementation has detected a Hot Spa...

Page 839: ... shown as 816f030d0405ffff or 0x816f030d0405ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0171 User Response No action information only 816f030d 0406ffff Hot spare disabled for ComputerSystemElementName Drive 6 This message is for the use case when an implementation has detected a Hot Spare has been Disable...

Page 840: ...407ffff or 0x816f030d0407ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0171 User Response No action information only 816f030d 0408ffff Hot spare disabled for ComputerSystemElementName Drive 8 This message is for the use case when an implementation has detected a Hot Spare has been Disabled May also be shown...

Page 841: ...everity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0171 User Response No action information only 816f030d 040affff Hot spare disabled for ComputerSystemElementName Drive 10 This message is for the use case when an implementation has detected a Hot Spare has been Disabled May also be shown as 816f030d040affff or 0x816f...

Page 842: ...viceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0171 User Response No action information only 816f030d 040cffff Hot spare disabled for ComputerSystemElementName Drive 12 This message is for the use case when an implementation has detected a Hot Spare has been Disabled May also be shown as 816f030d040cffff or 0x816f030d040cffff Sev...

Page 843: ...otify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0171 User Response No action information only 816f030d 0410ffff Hot spare disabled for ComputerSystemElementName Ext Drive This message is for the use case when an implementation has detected a Hot Spare has been Disabled May also be shown as 816f030d0410ffff or 0x816f030d0410ffff Severity Info Serviceable No ...

Page 844: ...tify support No Alert Category Critical Other SNMP Trap ID 50 CIM Information Prefix PLAT ID 0230 User Response No action information only 816f040c 2001ffff PhysicalMemoryElementName Enabled on Subsystem MemoryElementName DIMM 1 This message is for the use case when an implementation has detected that Memory has been Enabled May also be shown as 816f040c2001ffff or 0x816f040c2001ffff Severity Info...

Page 845: ...lert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0130 User Response No action information only 816f040c 2003ffff PhysicalMemoryElementName Enabled on Subsystem MemoryElementName DIMM 3 This message is for the use case when an implementation has detected that Memory has been Enabled May also be shown as 816f040c2003ffff or 0x816f040c2003ffff Severity Info Serviceable No Automa...

Page 846: ...ry System Other SNMP Trap ID CIM Information Prefix PLAT ID 0130 User Response No action information only 816f040c 2005ffff PhysicalMemoryElementName Enabled on Subsystem MemoryElementName DIMM 5 This message is for the use case when an implementation has detected that Memory has been Enabled May also be shown as 816f040c2005ffff or 0x816f040c2005ffff Severity Info Serviceable No Automatically not...

Page 847: ...ID CIM Information Prefix PLAT ID 0130 User Response No action information only 816f040c 2007ffff PhysicalMemoryElementName Enabled on Subsystem MemoryElementName DIMM 7 This message is for the use case when an implementation has detected that Memory has been Enabled May also be shown as 816f040c2007ffff or 0x816f040c2007ffff Severity Info Serviceable No Automatically notify support No Alert Categ...

Page 848: ...Information Prefix PLAT ID 0130 User Response No action information only 816f040c 2009ffff PhysicalMemoryElementName Enabled on Subsystem MemoryElementName DIMM 9 This message is for the use case when an implementation has detected that Memory has been Enabled May also be shown as 816f040c2009ffff or 0x816f040c2009ffff Severity Info Serviceable No Automatically notify support No Alert Category Sys...

Page 849: ...ation Prefix PLAT ID 0130 User Response No action information only 816f040c 200bffff PhysicalMemoryElementName Enabled on Subsystem MemoryElementName DIMM 11 This message is for the use case when an implementation has detected that Memory has been Enabled May also be shown as 816f040c200bffff or 0x816f040c200bffff Severity Info Serviceable No Automatically notify support No Alert Category System O...

Page 850: ...Information Prefix PLAT ID 0130 User Response No action information only 816f040c 200dffff PhysicalMemoryElementName Enabled on Subsystem MemoryElementName DIMM 13 This message is for the use case when an implementation has detected that Memory has been Enabled May also be shown as 816f040c200dffff or 0x816f040c200dffff Severity Info Serviceable No Automatically notify support No Alert Category Sy...

Page 851: ...ation Prefix PLAT ID 0130 User Response No action information only 816f040c 200fffff PhysicalMemoryElementName Enabled on Subsystem MemoryElementName DIMM 15 This message is for the use case when an implementation has detected that Memory has been Enabled May also be shown as 816f040c200fffff or 0x816f040c200fffff Severity Info Serviceable No Automatically notify support No Alert Category System O...

Page 852: ...Information Prefix PLAT ID 0130 User Response No action information only 816f040c 2011ffff PhysicalMemoryElementName Enabled on Subsystem MemoryElementName DIMM 17 This message is for the use case when an implementation has detected that Memory has been Enabled May also be shown as 816f040c2011ffff or 0x816f040c2011ffff Severity Info Serviceable No Automatically notify support No Alert Category Sy...

Page 853: ...ation Prefix PLAT ID 0130 User Response No action information only 816f040c 2013ffff PhysicalMemoryElementName Enabled on Subsystem MemoryElementName DIMM 19 This message is for the use case when an implementation has detected that Memory has been Enabled May also be shown as 816f040c2013ffff or 0x816f040c2013ffff Severity Info Serviceable No Automatically notify support No Alert Category System O...

Page 854: ...Information Prefix PLAT ID 0130 User Response No action information only 816f040c 2015ffff PhysicalMemoryElementName Enabled on Subsystem MemoryElementName DIMM 21 This message is for the use case when an implementation has detected that Memory has been Enabled May also be shown as 816f040c2015ffff or 0x816f040c2015ffff Severity Info Serviceable No Automatically notify support No Alert Category Sy...

Page 855: ...ation Prefix PLAT ID 0130 User Response No action information only 816f040c 2017ffff PhysicalMemoryElementName Enabled on Subsystem MemoryElementName DIMM 23 This message is for the use case when an implementation has detected that Memory has been Enabled May also be shown as 816f040c2017ffff or 0x816f040c2017ffff Severity Info Serviceable No Automatically notify support No Alert Category System O...

Page 856: ...n Prefix PLAT ID 0130 User Response No action information only 816f040c 2581ffff PhysicalMemoryElementName Enabled on Subsystem MemoryElementName All DIMMS This message is for the use case when an implementation has detected that Memory has been Enabled May also be shown as 816f040c2581ffff or 0x816f040c2581ffff Severity Info Serviceable No Automatically notify support No Alert Category System Oth...

Page 857: ...efix PLAT ID 0233 User Response No action information only 816f0507 0301ffff ProcessorElementName has Recovered from a Configuration Mismatch CPU 1 This message is for the use case when an implementation has Recovered from a Processor Configuration Mismatch May also be shown as 816f05070301ffff or 0x816f05070301ffff Severity Info Serviceable No Automatically notify support No Alert Category Critic...

Page 858: ...n Prefix PLAT ID 0063 User Response No action information only 816f0507 2584ffff ProcessorElementName has Recovered from a Configuration Mismatch All CPUs This message is for the use case when an implementation has Recovered from a Processor Configuration Mismatch May also be shown as 816f05072584ffff or 0x816f05072584ffff Severity Info Serviceable No Automatically notify support No Alert Category...

Page 859: ...ation Prefix PLAT ID 0145 User Response No action information only 816f050c 2002ffff Memory Logging Limit Removed for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 2 This message is for the use case when an implementation has detected that the Memory Logging Limit has been Removed May also be shown as 816f050c2002ffff or 0x816f050c2002ffff Severity Info Serviceable No Automatically...

Page 860: ...Information Prefix PLAT ID 0145 User Response No action information only 816f050c 2004ffff Memory Logging Limit Removed for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 4 This message is for the use case when an implementation has detected that the Memory Logging Limit has been Removed May also be shown as 816f050c2004ffff or 0x816f050c2004ffff Severity Info Serviceable No Automat...

Page 861: ...ation Prefix PLAT ID 0145 User Response No action information only 816f050c 2006ffff Memory Logging Limit Removed for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 6 This message is for the use case when an implementation has detected that the Memory Logging Limit has been Removed May also be shown as 816f050c2006ffff or 0x816f050c2006ffff Severity Info Serviceable No Automatically...

Page 862: ...Information Prefix PLAT ID 0145 User Response No action information only 816f050c 2008ffff Memory Logging Limit Removed for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 8 This message is for the use case when an implementation has detected that the Memory Logging Limit has been Removed May also be shown as 816f050c2008ffff or 0x816f050c2008ffff Severity Info Serviceable No Automat...

Page 863: ...tion Prefix PLAT ID 0145 User Response No action information only 816f050c 200affff Memory Logging Limit Removed for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 10 This message is for the use case when an implementation has detected that the Memory Logging Limit has been Removed May also be shown as 816f050c200affff or 0x816f050c200affff Severity Info Serviceable No Automatically...

Page 864: ...Information Prefix PLAT ID 0145 User Response No action information only 816f050c 200cffff Memory Logging Limit Removed for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 12 This message is for the use case when an implementation has detected that the Memory Logging Limit has been Removed May also be shown as 816f050c200cffff or 0x816f050c200cffff Severity Info Serviceable No Automa...

Page 865: ...ation Prefix PLAT ID 0145 User Response No action information only 816f050c 200effff Memory Logging Limit Removed for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 14 This message is for the use case when an implementation has detected that the Memory Logging Limit has been Removed May also be shown as 816f050c200effff or 0x816f050c200effff Severity Info Serviceable No Automaticall...

Page 866: ...Information Prefix PLAT ID 0145 User Response No action information only 816f050c 2010ffff Memory Logging Limit Removed for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 16 This message is for the use case when an implementation has detected that the Memory Logging Limit has been Removed May also be shown as 816f050c2010ffff or 0x816f050c2010ffff Severity Info Serviceable No Automa...

Page 867: ...ation Prefix PLAT ID 0145 User Response No action information only 816f050c 2012ffff Memory Logging Limit Removed for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 18 This message is for the use case when an implementation has detected that the Memory Logging Limit has been Removed May also be shown as 816f050c2012ffff or 0x816f050c2012ffff Severity Info Serviceable No Automaticall...

Page 868: ...Information Prefix PLAT ID 0145 User Response No action information only 816f050c 2014ffff Memory Logging Limit Removed for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 20 This message is for the use case when an implementation has detected that the Memory Logging Limit has been Removed May also be shown as 816f050c2014ffff or 0x816f050c2014ffff Severity Info Serviceable No Automa...

Page 869: ...ation Prefix PLAT ID 0145 User Response No action information only 816f050c 2016ffff Memory Logging Limit Removed for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 22 This message is for the use case when an implementation has detected that the Memory Logging Limit has been Removed May also be shown as 816f050c2016ffff or 0x816f050c2016ffff Severity Info Serviceable No Automaticall...

Page 870: ...Information Prefix PLAT ID 0145 User Response No action information only 816f050c 2018ffff Memory Logging Limit Removed for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 24 This message is for the use case when an implementation has detected that the Memory Logging Limit has been Removed May also be shown as 816f050c2018ffff or 0x816f050c2018ffff Severity Info Serviceable No Automa...

Page 871: ...IM Information Prefix PLAT ID 0145 User Response No action information only One of the DIMMs 816f050d 0400ffff Critical Array ComputerSystemElementName has deasserted Drive 0 This message is for the use case when an implementation has detected that a Critiacal Array has deasserted May also be shown as 816f050d0400ffff or 0x816f050d0400ffff Severity Info Serviceable No Automatically notify support ...

Page 872: ...Information Prefix PLAT ID 0175 User Response No action information only 816f050d 0402ffff Critical Array ComputerSystemElementName has deasserted Drive 2 This message is for the use case when an implementation has detected that a Critiacal Array has deasserted May also be shown as 816f050d0402ffff or 0x816f050d0402ffff Severity Info Serviceable No Automatically notify support No Alert Category Cr...

Page 873: ...o action information only 816f050d 0404ffff Critical Array ComputerSystemElementName has deasserted Drive 4 This message is for the use case when an implementation has detected that a Critiacal Array has deasserted May also be shown as 816f050d0404ffff or 0x816f050d0404ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Infor...

Page 874: ...406ffff Critical Array ComputerSystemElementName has deasserted Drive 6 This message is for the use case when an implementation has detected that a Critiacal Array has deasserted May also be shown as 816f050d0406ffff or 0x816f050d0406ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0175 User Resp...

Page 875: ...f Critical Array ComputerSystemElementName has deasserted Drive 8 This message is for the use case when an implementation has detected that a Critiacal Array has deasserted May also be shown as 816f050d0408ffff or 0x816f050d0408ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0175 User Response N...

Page 876: ...0affff Critical Array ComputerSystemElementName has deasserted Drive 10 This message is for the use case when an implementation has detected that a Critiacal Array has deasserted May also be shown as 816f050d040affff or 0x816f050d040affff Severity Info Serviceable No Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0175 User Resp...

Page 877: ... Critical Array ComputerSystemElementName has deasserted Drive 12 This message is for the use case when an implementation has detected that a Critiacal Array has deasserted May also be shown as 816f050d040cffff or 0x816f050d040cffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0175 User Response N...

Page 878: ... has deasserted Ext Drive This message is for the use case when an implementation has detected that a Critiacal Array has deasserted May also be shown as 816f050d0410ffff or 0x816f050d0410ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0175 User Response No action information only 816f0513 2582f...

Page 879: ...ble CPU complex error has deasserted May also be shown as 816f06070301ffff or 0x816f06070301ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical CPU SNMP Trap ID 40 CIM Information Prefix PLAT ID 0817 User Response No action information only 816f0607 0302ffff An SM BIOS Uncorrectable CPU complex error for ProcessorElementName has deasserted CPU 2 This message i...

Page 880: ...rror has deasserted May also be shown as 816f06072584ffff or 0x816f06072584ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical CPU SNMP Trap ID 40 CIM Information Prefix PLAT ID 0817 User Response No action information only One of the CPUs 816f0608 1301ffff PowerSupplyElementName Configuration is OK PS Configuration This message is for the use case when an imp...

Page 881: ... also be shown as 816f060d0400ffff or 0x816f060d0400ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0177 User Response No action information only 816f060d 0401ffff Array in system ComputerSystemElementName has been restored Drive 1 This message is for the use case when an implementation has dete...

Page 882: ... May also be shown as 816f060d0402ffff or 0x816f060d0402ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0177 User Response No action information only 816f060d 0403ffff Array in system ComputerSystemElementName has been restored Drive 3 This message is for the use case when an implementation has ...

Page 883: ...own as 816f060d0404ffff or 0x816f060d0404ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0177 User Response No action information only 816f060d 0405ffff Array in system ComputerSystemElementName has been restored Drive 5 This message is for the use case when an implementation has detected that a...

Page 884: ...wn as 816f060d0406ffff or 0x816f060d0406ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0177 User Response No action information only 816f060d 0407ffff Array in system ComputerSystemElementName has been restored Drive 7 This message is for the use case when an implementation has detected that a ...

Page 885: ... or 0x816f060d0408ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0177 User Response No action information only 816f060d 0409ffff Array in system ComputerSystemElementName has been restored Drive 9 This message is for the use case when an implementation has detected that a Failed Array has been ...

Page 886: ...060d040affff Severity Info Serviceable No Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0177 User Response No action information only 816f060d 040bffff Array in system ComputerSystemElementName has been restored Drive 11 This message is for the use case when an implementation has detected that a Failed Array has been Restored ...

Page 887: ...verity Info Serviceable No Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0177 User Response No action information only 816f060d 040dffff Array in system ComputerSystemElementName has been restored Drive 13 This message is for the use case when an implementation has detected that a Failed Array has been Restored May also be sho...

Page 888: ...No Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0177 User Response No action information only 816f070c 2001ffff Configuration error for PhysicalMemoryElementName on Subsystem MemoryElementName has deasserted DIMM 1 This message is for the use case when an implementation has detected a Memory DIMM configuration error has deass...

Page 889: ...verity Info Serviceable No Automatically notify support No Alert Category Critical Memory SNMP Trap ID 41 CIM Information Prefix PLAT ID 0127 User Response No action information only 816f070c 2003ffff Configuration error for PhysicalMemoryElementName on Subsystem MemoryElementName has deasserted DIMM 3 This message is for the use case when an implementation has detected a Memory DIMM configuration...

Page 890: ...070c2004ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Memory SNMP Trap ID 41 CIM Information Prefix PLAT ID 0127 User Response No action information only 816f070c 2005ffff Configuration error for PhysicalMemoryElementName on Subsystem MemoryElementName has deasserted DIMM 5 This message is for the use case when an implementation has detected a Memory DIM...

Page 891: ... or 0x816f070c2006ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Memory SNMP Trap ID 41 CIM Information Prefix PLAT ID 0127 User Response No action information only 816f070c 2007ffff Configuration error for PhysicalMemoryElementName on Subsystem MemoryElementName has deasserted DIMM 7 This message is for the use case when an implementation has detected a ...

Page 892: ...wn as 816f070c2008ffff or 0x816f070c2008ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Memory SNMP Trap ID 41 CIM Information Prefix PLAT ID 0127 User Response No action information only 816f070c 2009ffff Configuration error for PhysicalMemoryElementName on Subsystem MemoryElementName has deasserted DIMM 9 This message is for the use case when an implemen...

Page 893: ...own as 816f070c200affff or 0x816f070c200affff Severity Info Serviceable No Automatically notify support No Alert Category Critical Memory SNMP Trap ID 41 CIM Information Prefix PLAT ID 0127 User Response No action information only 816f070c 200bffff Configuration error for PhysicalMemoryElementName on Subsystem MemoryElementName has deasserted DIMM 11 This message is for the use case when an implem...

Page 894: ... May also be shown as 816f070c200cffff or 0x816f070c200cffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Memory SNMP Trap ID 41 CIM Information Prefix PLAT ID 0127 User Response No action information only 816f070c 200dffff Configuration error for PhysicalMemoryElementName on Subsystem MemoryElementName has deasserted DIMM 13 This message is for the use case...

Page 895: ...d May also be shown as 816f070c200effff or 0x816f070c200effff Severity Info Serviceable No Automatically notify support No Alert Category Critical Memory SNMP Trap ID 41 CIM Information Prefix PLAT ID 0127 User Response No action information only 816f070c 200fffff Configuration error for PhysicalMemoryElementName on Subsystem MemoryElementName has deasserted DIMM 15 This message is for the use cas...

Page 896: ... deasserted May also be shown as 816f070c2010ffff or 0x816f070c2010ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Memory SNMP Trap ID 41 CIM Information Prefix PLAT ID 0127 User Response No action information only 816f070c 2011ffff Configuration error for PhysicalMemoryElementName on Subsystem MemoryElementName has deasserted DIMM 17 This message is for t...

Page 897: ...erted May also be shown as 816f070c2012ffff or 0x816f070c2012ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Memory SNMP Trap ID 41 CIM Information Prefix PLAT ID 0127 User Response No action information only 816f070c 2013ffff Configuration error for PhysicalMemoryElementName on Subsystem MemoryElementName has deasserted DIMM 19 This message is for the use...

Page 898: ... deasserted May also be shown as 816f070c2014ffff or 0x816f070c2014ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Memory SNMP Trap ID 41 CIM Information Prefix PLAT ID 0127 User Response No action information only 816f070c 2015ffff Configuration error for PhysicalMemoryElementName on Subsystem MemoryElementName has deasserted DIMM 21 This message is for t...

Page 899: ...erted May also be shown as 816f070c2016ffff or 0x816f070c2016ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Memory SNMP Trap ID 41 CIM Information Prefix PLAT ID 0127 User Response No action information only 816f070c 2017ffff Configuration error for PhysicalMemoryElementName on Subsystem MemoryElementName has deasserted DIMM 23 This message is for the use...

Page 900: ...deasserted May also be shown as 816f070c2018ffff or 0x816f070c2018ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Memory SNMP Trap ID 41 CIM Information Prefix PLAT ID 0127 User Response No action information only 816f070c 2581ffff Configuration error for PhysicalMemoryElementName on Subsystem MemoryElementName has deasserted All DIMMS This message is for ...

Page 901: ...ild has Completed May also be shown as 816f070d0400ffff or 0x816f070d0400ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0179 User Response No action information only 816f070d 0401ffff Rebuild completed for Array in system ComputerSystemElementName Drive 1 This message is for the use case when an implementati...

Page 902: ...s Completed May also be shown as 816f070d0402ffff or 0x816f070d0402ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0179 User Response No action information only 816f070d 0403ffff Rebuild completed for Array in system ComputerSystemElementName Drive 3 This message is for the use case when an implementation has...

Page 903: ...leted May also be shown as 816f070d0404ffff or 0x816f070d0404ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0179 User Response No action information only 816f070d 0405ffff Rebuild completed for Array in system ComputerSystemElementName Drive 5 This message is for the use case when an implementation has detec...

Page 904: ...s Completed May also be shown as 816f070d0406ffff or 0x816f070d0406ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0179 User Response No action information only 816f070d 0407ffff Rebuild completed for Array in system ComputerSystemElementName Drive 7 This message is for the use case when an implementation has...

Page 905: ...leted May also be shown as 816f070d0408ffff or 0x816f070d0408ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0179 User Response No action information only 816f070d 0409ffff Rebuild completed for Array in system ComputerSystemElementName Drive 9 This message is for the use case when an implementation has detec...

Page 906: ...s Completed May also be shown as 816f070d040affff or 0x816f070d040affff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0179 User Response No action information only 816f070d 040bffff Rebuild completed for Array in system ComputerSystemElementName Drive 11 This message is for the use case when an implementation ha...

Page 907: ...leted May also be shown as 816f070d040cffff or 0x816f070d040cffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0179 User Response No action information only 816f070d 040dffff Rebuild completed for Array in system ComputerSystemElementName Drive 13 This message is for the use case when an implementation has dete...

Page 908: ...ray Rebuild has Completed May also be shown as 816f070d0410ffff or 0x816f070d0410ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0179 User Response No action information only 816f0807 0301ffff ProcessorElementName has been Enabled CPU 1 This message is for the use case when an implementation has detected a Pr...

Page 909: ...hown as 816f08070302ffff or 0x816f08070302ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0060 User Response No action information only 816f0807 2584ffff ProcessorElementName has been Enabled All CPUs This message is for the use case when an implementation has detected a Processor has been Enabled May also be...

Page 910: ...y also be shown as 816f08132581ffff or 0x816f08132581ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Other SNMP Trap ID 50 CIM Information Prefix PLAT ID 0241 User Response No action information only 816f0813 2582ffff System ComputerSystemElementName has recovered from an Uncorrectable Bus Error PCIs This message is for the use case when an implementation ...

Page 911: ...rror May also be shown as 816f08132584ffff or 0x816f08132584ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Other SNMP Trap ID 50 CIM Information Prefix PLAT ID 0241 User Response No action information only 816f090c 2001ffff PhysicalMemoryElementName on Subsystem MemoryElementName is no longer Throttled DIMM 1 This message is for the use case when an imple...

Page 912: ... be shown as 816f090c2002ffff or 0x816f090c2002ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0143 User Response No action information only 816f090c 2003ffff PhysicalMemoryElementName on Subsystem MemoryElementName is no longer Throttled DIMM 3 This message is for the use case when an implementation has dete...

Page 913: ...816f090c2004ffff or 0x816f090c2004ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0143 User Response No action information only 816f090c 2005ffff PhysicalMemoryElementName on Subsystem MemoryElementName is no longer Throttled DIMM 5 This message is for the use case when an implementation has detected Memory i...

Page 914: ...06ffff or 0x816f090c2006ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0143 User Response No action information only 816f090c 2007ffff PhysicalMemoryElementName on Subsystem MemoryElementName is no longer Throttled DIMM 7 This message is for the use case when an implementation has detected Memory is no longe...

Page 915: ...08ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0143 User Response No action information only 816f090c 2009ffff PhysicalMemoryElementName on Subsystem MemoryElementName is no longer Throttled DIMM 9 This message is for the use case when an implementation has detected Memory is no longer Throttled May also b...

Page 916: ...fff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0143 User Response No action information only 816f090c 200bffff PhysicalMemoryElementName on Subsystem MemoryElementName is no longer Throttled DIMM 11 This message is for the use case when an implementation has detected Memory is no longer Throttled May also be ...

Page 917: ...rviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0143 User Response No action information only 816f090c 200dffff PhysicalMemoryElementName on Subsystem MemoryElementName is no longer Throttled DIMM 13 This message is for the use case when an implementation has detected Memory is no longer Throttled May also be shown as 816f090c200...

Page 918: ...le No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0143 User Response No action information only 816f090c 200fffff PhysicalMemoryElementName on Subsystem MemoryElementName is no longer Throttled DIMM 15 This message is for the use case when an implementation has detected Memory is no longer Throttled May also be shown as 816f090c200fffff o...

Page 919: ...ically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0143 User Response No action information only 816f090c 2011ffff PhysicalMemoryElementName on Subsystem MemoryElementName is no longer Throttled DIMM 17 This message is for the use case when an implementation has detected Memory is no longer Throttled May also be shown as 816f090c2011ffff or 0x816f090c2...

Page 920: ...ally notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0143 User Response No action information only 816f090c 2013ffff PhysicalMemoryElementName on Subsystem MemoryElementName is no longer Throttled DIMM 19 This message is for the use case when an implementation has detected Memory is no longer Throttled May also be shown as 816f090c2013ffff or 0x816f090c201...

Page 921: ...lert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0143 User Response No action information only 816f090c 2015ffff PhysicalMemoryElementName on Subsystem MemoryElementName is no longer Throttled DIMM 21 This message is for the use case when an implementation has detected Memory is no longer Throttled May also be shown as 816f090c2015ffff or 0x816f090c2015ffff Severity Info Serv...

Page 922: ...ry System Other SNMP Trap ID CIM Information Prefix PLAT ID 0143 User Response No action information only 816f090c 2017ffff PhysicalMemoryElementName on Subsystem MemoryElementName is no longer Throttled DIMM 23 This message is for the use case when an implementation has detected Memory is no longer Throttled May also be shown as 816f090c2017ffff or 0x816f090c2017ffff Severity Info Serviceable No ...

Page 923: ...p ID CIM Information Prefix PLAT ID 0143 User Response No action information only 816f0a07 0301ffff The Processor ProcessorElementName is no longer operating in a Degraded State CPU 1 This message is for the use case when an implementation has detected a Processor is no longer running in the Degraded state May also be shown as 816f0a070301ffff or 0x816f0a070301ffff Severity Info Serviceable No Aut...

Page 924: ... 42 CIM Information Prefix PLAT ID 0039 User Response No action information only 816f0a0c 2001ffff An Over Temperature Condition has been removed on the PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 1 This message is for the use case when an implementation has detected an Over Temperature Condition for Memory that has been Removed May also be shown as 816f0a0c2001ffff or 0x816f0a0c...

Page 925: ...ory Critical Temperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0147 User Response No action information only 816f0a0c 2003ffff An Over Temperature Condition has been removed on the PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 3 This message is for the use case when an implementation has detected an Over Temperature Condition for Memory that has been Removed May also be sho...

Page 926: ...y support No Alert Category Critical Temperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0147 User Response No action information only 816f0a0c 2005ffff An Over Temperature Condition has been removed on the PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 5 This message is for the use case when an implementation has detected an Over Temperature Condition for Memory that has been...

Page 927: ...tify support No Alert Category Critical Temperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0147 User Response No action information only 816f0a0c 2007ffff An Over Temperature Condition has been removed on the PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 7 This message is for the use case when an implementation has detected an Over Temperature Condition for Memory that has b...

Page 928: ...tomatically notify support No Alert Category Critical Temperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0147 User Response No action information only 816f0a0c 2009ffff An Over Temperature Condition has been removed on the PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 9 This message is for the use case when an implementation has detected an Over Temperature Condition for Mem...

Page 929: ...eable No Automatically notify support No Alert Category Critical Temperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0147 User Response No action information only 816f0a0c 200bffff An Over Temperature Condition has been removed on the PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 11 This message is for the use case when an implementation has detected an Over Temperature Condi...

Page 930: ...fff Severity Info Serviceable No Automatically notify support No Alert Category Critical Temperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0147 User Response No action information only 816f0a0c 200dffff An Over Temperature Condition has been removed on the PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 13 This message is for the use case when an implementation has detected a...

Page 931: ...0effff Severity Info Serviceable No Automatically notify support No Alert Category Critical Temperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0147 User Response No action information only 816f0a0c 200fffff An Over Temperature Condition has been removed on the PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 15 This message is for the use case when an implementation has detecte...

Page 932: ...10ffff or 0x816f0a0c2010ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Temperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0147 User Response No action information only 816f0a0c 2011ffff An Over Temperature Condition has been removed on the PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 17 This message is for the use case when an impl...

Page 933: ...816f0a0c2012ffff or 0x816f0a0c2012ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Temperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0147 User Response No action information only 816f0a0c 2013ffff An Over Temperature Condition has been removed on the PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 19 This message is for the use case wh...

Page 934: ... be shown as 816f0a0c2014ffff or 0x816f0a0c2014ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Temperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0147 User Response No action information only 816f0a0c 2015ffff An Over Temperature Condition has been removed on the PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 21 This message is for th...

Page 935: ...lso be shown as 816f0a0c2016ffff or 0x816f0a0c2016ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Temperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0147 User Response No action information only 816f0a0c 2017ffff An Over Temperature Condition has been removed on the PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 23 This message is for...

Page 936: ...for Memory that has been Removed May also be shown as 816f0a0c2018ffff or 0x816f0a0c2018ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Temperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0147 User Response No action information only 816f0a13 0301ffff System ComputerSystemElementName has recovered from a Fatal Bus Error CPU 1 PECI This message is for...

Page 937: ...placing the system board n microprocessor number 816f0a13 0302ffff System ComputerSystemElementName has recovered from a Fatal Bus Error CPU 2 PECI This message is for the use case when an implementation has detected that a system has recovered from a Bus Fatal Error May also be shown as 816f0a130302ffff or 0x816f0a130302ffff Severity Info Serviceable No Automatically notify support No Alert Categ...

Page 938: ...U with the same error indication replace the system board 3 Trained technician only Replace the system board see Removing the system board and Replacing the system board n microprocessor number 924 Lenovo System x3550 M5 Installation and Service Guide ...

Page 939: ... A warning is not as severe as an error but if possible the condition should be corrected before it becomes an error It might also be a condition that requires additional monitoring or maintenance Error An error typically indicates a failure or critical condition that impairs service or an expected function User response The actions that you should take to resolve the event Perform the steps in th...

Page 940: ...m persists ensure that matching processors are installed i e matching option part numbers etc 3 Verify that the Processor s are installed in the correct sockets according to the service information for this product If not correct that problem 4 Check Lenovo support site for an applicable service bulletin or UEFI firmware update that applies to this processor error 5 Trained Service technician only...

Page 941: ...rs have one or more cache levels with mismatched associativity Explanation Severity Error User Response Complete the following steps 1 Verify that matching processors are installed in the correct processor sockets Correct any mismatch found 2 Check the Lenovo support site for an applicable service bulletin or firmware update that applies to this processor error 3 Trained technician only Replace th...

Page 942: ...te for an applicable service bulletin or firmware update that applies to this processor error 3 Trained technician only Replace the system board I 2018002 The device found at Bus arg1 Device arg2 Function arg3 could not be configured due to resource constraints The Vendor ID for the device is arg4 and the Device ID is arg5 OUT_OF_RESOURCES PCI Option ROM Explanation Severity Info User Response Com...

Page 943: ...NOTE It may be necessary to configure slot to Gen1 or to use special utility software so that adapter firmware can be upgraded Gen1 Gen2 settings can be configured via F1 Setup System Settings Devices and I O Ports PCIe Gen1 Gen2 Gen3 Speed Selection or the ToolsCenter Suite CLI Utility 4 Replace the adapter I 3808004 The IMM System Event log SEL is full IPMI System Event Log is Full Explanation S...

Page 944: ... the following steps 1 If system failed to boot successfully DC cycle the system 2 If system boots to F1 setup update the UEFI image and reset bank to primary if required If the system boots without error recovery is complete and no additional action is required 3 If system fails to boot or if the firmware update attempt fails trained service technician only replace the system board I 3818009 The ...

Page 945: ...ied DIMM Serial Number Detected Explanation Severity Info User Response Complete the following steps 1 If this information event is logged in the IMM event log the server does not have qualified memory installed 2 The memory installed may not be covered under warranty 3 Without qualified memory speeds supported above industry standards will not be enabled 4 Please contact your Local Sales Represen...

Page 946: ... over Detected Explanation Severity Info User Response Complete the following steps 1 Check the system event log for uncorrected DIMM failures and replace those DIMMs I 580A6 Memory spare copy has completed successfully Spare Copy Complete Explanation Severity Info User Response Complete the following steps 1 If you have added or removed DIMMs to the system and no additional errors were detected t...

Page 947: ...ervice technician only Inspect Processor socket on each Processor removal and replace system board first if damaged or mis aligned pins are found Replace the system board S 2011001 An Uncorrected PCIe Error has Occurred at Bus arg1 Device arg2 Function arg3 The Vendor ID for the device is arg4 and the Device ID is arg5 PCI SERR Detected Explanation Severity Error User Response Complete the followi...

Page 948: ... PCIe Gen1 Gen2 Gen3 Speed Selection or the ToolsCenter Suite CLI Utility 3 If problem persists then remove Adapter Card If system reboots successfully without the adapter replace that card 4 Trained Service technician only Replace the system board 5 Trained Service technician only Replace the processor S 3020007 A firmware fault has been detected in the UEFI image Internal UEFI Firmware Fault Det...

Page 949: ...steps 1 Check Lenovo support site for an applicable service bulletin or firmware update that applies to this error 2 Update the UEFI image 3 Replace the system board S 3050007 A firmware fault has been detected in the UEFI image Internal UEFI Firmware Fault Detected System halted Explanation Severity Error User Response Complete the following steps 1 Check Lenovo support site for an applicable ser...

Page 950: ...he UEFI firmware 6 Remove and re install CMOS battery for 30 seconds to clear CMOS contents 7 Trained service technician only Replace the system board S 3060007 A firmware fault has been detected in the UEFI image Internal UEFI Firmware Fault Detected System halted Explanation Severity Error User Response Complete the following steps 1 Check Lenovo support site for an applicable service bulletin o...

Page 951: ...technician only Replace the system board S 3818007 The firmware image capsules for both flash banks could not be verified CRTM image capsule could not be verified Explanation Severity Error User Response Complete the following steps 1 If system failed to boot successfully DC cycle system 2 If system boots to F1 setup update the UEFI image and reset bank to primary if required If the system boots w...

Page 952: ... and inspect Processor socket pins for damaged or mis aligned pins If damage is found or this is an upgrade Processor replace the system board If there are multiple Processor s swap Processor s to move affected Processor to another Processor socket and retry If problem follows the affected Processor or there is only one Processor replace the affected Processor 6 Trained technician only If problem ...

Page 953: ... to ensure that DIMMs are firmly seated and that no foreign material can be seen in the DIMM connector If either condition is observed correct and retry with the same DIMM Note The event Log might contain a recent 00580A4 event denoting detected change in DIMM population that could be related to this problem 3 If problem persists replace the DIMM identified by LightPath and or event log entry 4 If...

Page 954: ...User Response Complete the following steps 1 Check the Lenovo support site for an applicable service bulletin or firmware update that applies to this error 2 Inspect the processor socket for foreign debris or damage If debris is found remove the debris 3 Trained technician only If error recurs or socket damage is found replace the system board 4 Trained Service Technician Only Replace the processo...

Page 955: ...nt Automated Boot Recovery Booting Backup UEFI Image Explanation Severity Warning User Response Complete the following steps 1 Check the Lenovo support site for an applicable service bulletin or firmware update that applies to this error 2 Update the primary UEFI image 3 Replace the system board W 305000A An invalid date and time have been detected RTC Date and Time Incorrect Explanation Severity ...

Page 956: ...roblem persists switch to backup UEFI or update the current UEFI image 3 Replace the system board W 305800B DRIVER HEALTH PROTOCOL Reports Reboot Required Controller DRIVER HEALTH PROTOCOL Reports Reboot Required Controller Explanation Severity Warning User Response Complete the following steps 1 No action required The system will reboot at the end of POST 2 If the problem persists switch to the b...

Page 957: ...atus Driver DRIVER HEALTH PROTOCOL Reports Invalid Health Status Driver Explanation Severity Warning User Response Complete the following steps 1 No action required The system will reboot at the end of POST 2 If the problem persists switch to the backup UEFI image or update the current UEFI image 3 Replace the system board W 3808000 An IMM communication failure has occurred IMM Communication Failu...

Page 958: ...Error Retrieving System Configuration from IMM Explanation Severity Warning User Response Complete the following steps 1 Use the Setup Utility to verify and save the settings which will recover the settings 2 Reset the IMM from the CMM 3 Use CMM to remove auxiliary power from the compute node This will reboot the compute node 4 Check the Lenovo support site for an applicable service bulletin or fi...

Page 959: ... support W 3868002 IFM Error communicating with the IMM IFM may not be deployed correctly IFM Error communicating with the IMM IFM may not be deployed correctly Explanation Severity Error User Response Complete the following steps 1 Update all firmware including adapter firmware to the latest levels 2 If problem persists escalate to the next level of support W 3938002 A boot configuration error ha...

Page 960: ...ill list the known problems the update addresses 3 If the previous steps do not resolve the problem at the next maintenance opportunity swap the DIMMs on the same memory channel one at a time to a different memory channel or Processor check service information for this product Install guide for population requirements for sparing paring modes If PFA follows a moved DIMM to any DIMM connector on th...

Page 961: ...e Explanation Severity Error User Response Complete the following steps 1 If a DIMM connector error LED is lit resolve the failure 2 Make sure that the DIMM connectors are correctly populated for mirroring mode W 580A2 Invalid memory configuration for Sparing Mode Please correct memory configuration Unsupported DIMM Population for Spare Mode Explanation Severity Error User Response Complete the fo...

Page 962: ...attery is properly seated 2 Check the Lenovo support site for an applicable service bulletin or firmware update that applies to this error 3 Replace the CMOS battery 4 Trained technician only Replace the system board 948 Lenovo System x3550 M5 Installation and Service Guide ...

Page 963: ...sult when you run the DSA Broadcom network test 405 000 000 BRCM TestControlRegisters Test Passed The test passed Recoverable No Severity Event Serviceable No Automatically notify support No Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 405 001 000 BRCM TestMIIRegisters Test Passed The test passed Recoverable No Severity Event Serviceable No Automatically notify ...

Page 964: ... 405 003 000 BRCM TestInternalMemory Test Passed The test passed Recoverable No Severity Event Serviceable No Automatically notify support No Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 405 004 000 BRCM TestInterrupt Test Passed The test passed Recoverable No Severity Event Serviceable No Automatically notify support No 950 Lenovo System x3550 M5 Installation a...

Page 965: ...o Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 405 006 000 BRCM TestLoopbackPhysical Test Passed The test passed Recoverable No Severity Event Serviceable No Automatically notify support No Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 405 007 000 BRCM TestLEDs Test Passed The test passed Recoverable No Appendix C DSA diagnosti...

Page 966: ...No Severity Warning Serviceable No Automatically notify support No Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 405 801 000 BRCM TestMIIRegisters Test Aborted The MII register test was canceled Recoverable No Severity Warning Serviceable No Automatically notify support No Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 952 Lenovo...

Page 967: ...3 000 BRCM TestInternalMemory Test Aborted The internal memory test was canceled Recoverable No Severity Warning Serviceable No Automatically notify support No Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 405 804 000 BRCM TestInterrupt Test Aborted The interrupt test was canceled Recoverable No Severity Warning Serviceable No Automatically notify support No Appe...

Page 968: ...Support website Latest level of DSA Latest level of BMC IMM 405 806 000 BRCM TestLoopbackPhysical Test Aborted Loopback testing at the physical layer was canceled Recoverable No Severity Warning Serviceable No Automatically notify support No Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 405 807 000 BRCM TestLEDs Test Aborted Verification of status LEDs was cancel...

Page 969: ...nt firmware level and upgrade if necessary The installed firmware level can be found in the DSA Diagnostic Event Log within the Firmware VPD section for this component 2 Rerun the test 3 If failure remains refer to Troubleshooting by symptom in the system Installation and Service Guide for the next corrective action Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 4...

Page 970: ...ed while testing non volatile RAM Recoverable No Severity Error Serviceable Yes Automatically notify support No User Response Complete the following steps 1 Check component firmware level and upgrade if necessary The installed firmware level can be found in the DSA Diagnostic Event Log within the Firmware VPD section for this component 2 Rerun the test 3 If failure remains refer to Troubleshooting...

Page 971: ...TestInterrupt Test Failed A failure was detected while testing interrupts Recoverable No Severity Error Serviceable Yes Automatically notify support No User Response Complete the following steps 1 Check component firmware level and upgrade if necessary The installed firmware level can be found in the DSA Diagnostic Event Log within the Firmware VPD section for this component 2 Rerun the test 3 If ...

Page 972: ... of BMC IMM 405 906 000 BRCM TestLoopbackPhysical Test Failed A failure was detected during the loopback test at the physical layer Recoverable No Severity Error Serviceable Yes Automatically notify support No User Response Complete the following steps 1 Check component firmware level and upgrade if necessary The installed firmware level can be found in the DSA Diagnostic Event Log within the Firm...

Page 973: ...ponent 2 Rerun the test 3 If failure remains refer to Troubleshooting by symptom in the system Installation and Service Guide for the next corrective action Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM DSA Brocade test results The following messages can result when you run the Brocade test Test results for the DSA Brocade test The following messages can result w...

Page 974: ...ted links Lenovo Support website Latest level of DSA Latest level of BMC IMM 218 002 000 Brocade SerdesLoopbackTest Passed The test passed Recoverable No Severity Event Serviceable No Automatically notify support No Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 218 003 000 Brocade PCILoopbackTest Passed The test passed Recoverable No 960 Lenovo System x3550 M5 In...

Page 975: ...rable No Severity Event Serviceable No Automatically notify support No Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 218 005 000 Brocade SerdesEthLoopbackTest Passed The test passed Recoverable No Severity Event Serviceable No Automatically notify support No Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM Appendix C DSA diagnostic...

Page 976: ...8 800 000 Brocade MemoryTest Aborted The test was canceled Recoverable No Severity Warning Serviceable No Automatically notify support No Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 218 801 000 Brocade ExternalLoopbackTest Aborted The test was canceled Recoverable No Severity Warning Serviceable No Automatically notify support No 962 Lenovo System x3550 M5 Inst...

Page 977: ...ted links Lenovo Support website Latest level of DSA Latest level of BMC IMM 218 803 000 Brocade PCILoopbackTest Aborted The test was canceled Recoverable No Severity Warning Serviceable No Automatically notify support No Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 218 804 000 Brocade ExternalEthLoopbackTest Aborted The test was canceled Recoverable No Appendix...

Page 978: ...Severity Warning Serviceable No Automatically notify support No Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 218 806 000 Brocade InternalLoopbackTest Aborted The test was canceled Recoverable No Severity Warning Serviceable No Automatically notify support No Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 964 Lenovo System x3550 ...

Page 979: ...ort representative Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 218 901 000 Brocade ExternalLoopbackTest Failed A failure was detected during the Loopback test Recoverable No Severity Error Serviceable Yes Automatically notify support No User Response Complete the following steps 1 Check cable connections 2 Rerun the test 3 Verify whether the firmware is at prop...

Page 980: ... problem remains contact your IBM technical support representative Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 218 903 000 Brocade PCILoopbackTest Failed A failure was detected during the Loopback test Recoverable No Severity Error Serviceable Yes Automatically notify support No User Response Complete the following steps 1 Rerun the test 2 Verify whether the fi...

Page 981: ...P cable 2 Rerun the test 3 Verify whether the firmware is at proper level 4 Rerun the test 5 If the problem remains contact your IBM technical support representative Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 218 905 000 Brocade SerdesEthLoopbackTest Failed A failure was detected during the Loopback test Recoverable No Severity Error Serviceable Yes Automatica...

Page 982: ... the following steps 1 Rerun the test 2 Verify whether the firmware is at proper level 3 Rerun the test 4 If the problem remains contact your IBM technical support representative Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM DSA checkpoint panel test results The following messages can result when you run the checkpoint panel test Test results for the DSA checkpoi...

Page 983: ... No User Response Complete the following steps 1 Inspect and reseat operator information panel cable at both ends 2 Verify that the Baseboard Management Controller BMC is working 3 Run the test again 4 If failure remains refer to Troubleshooting by symptom in the system Installation and Service Guide for the next corrective action Related links Lenovo Support website Latest level of DSA Latest lev...

Page 984: ...tom in the system Installation and Service Guide for the next corrective action Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM DSA CPU stress test results The following messages can result when you run the CPU stress test Test results for the DSA CPU stress test The following messages can result when you run the DSA CPU stress test 089 000 000 CPU Stress Test Pass...

Page 985: ...ion for this component The latest level firmware for this component can be found in reference to this system type at the IBM Support website 5 Run the test again 6 If the system has stopped responding turn off and restart the system and then run the test again 7 If failure remains refer to Troubleshooting by symptom in the system Installation and Service Guide for the next corrective action Relate...

Page 986: ...eshooting by symptom in the system Installation and Service Guide for the next corrective action Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 089 803 000 CPU Stress Test Aborted CPU Stress Test Aborted Memory size is insufficient to run the test At least 1GB is required Recoverable No Severity Warning Serviceable Yes Automatically notify support No Related links...

Page 987: ...found in the DSA Diagnostic Event Log within the Firmware VPD section for this component 5 Run the test again 6 If the system has stopped responding turn off and restart the system and then run the test again 7 If failure remains refer to Troubleshooting by symptom in the system Installation and Service Guide for the next corrective action Related links Lenovo Support website Latest level of DSA L...

Page 988: ...ackTest Passed The test passed Recoverable No Severity Event Serviceable No Automatically notify support No Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 516 002 000 ELXUCNA ELXUCNA NIC LED Beacon Test Passed The test passed Recoverable No Severity Event Serviceable No Automatically notify support No Related links 974 Lenovo System x3550 M5 Installation and Servi...

Page 989: ...te Latest level of DSA Latest level of BMC IMM 516 801 000 ELXUCNA NIC PHY LoopBackTest Aborted Loopback testing at the physical layer was canceled Recoverable No Severity Warning Serviceable No Automatically notify support No Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 516 802 000 ELXUCNA ELXUCNA NIC LED Beacon Test Aborted Verification of status LEDs was canc...

Page 990: ...ssary The installed firmware level can be found in the DSA Diagnostic Event Log within the Firmware VPD section for this component 2 Rerun the test 3 If failure remains refer to Troubleshooting by symptom in the system Installation and Service Guide for the next corrective action Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 516 901 000 ELXUCNA NIC PHY LoopBackTe...

Page 991: ...able No Severity Error Serviceable Yes Automatically notify support No User Response Complete the following steps 1 Check component firmware level and upgrade if necessary The installed firmware level can be found in the DSA Diagnostic Event Log within the Firmware VPD section for this component 2 Rerun the test 3 If failure remains refer to Troubleshooting by symptom in the system Installation an...

Page 992: ...tify support No User Response Complete the following steps 1 Remove power cables wait for 45 seconds reconnect and rerun the test 2 Make sure that the scalability cable connections are as per specification 3 Make sure that DSA and BIOS uEFI are at the latest level 4 If the problem remains contact your technical service representative Related links Lenovo Support website Latest level of DSA Latest ...

Page 993: ...st level of BMC IMM 401 901 001 EXA Port Ping Test Failed EXA Port Ping Test Failed Recoverable No Severity Error Serviceable Yes Automatically notify support No User Response Complete the following steps 1 Remove power cables wait for 45 seconds reconnect and rerun the test 2 Make sure that the scalability cable connections are as per specification 3 Check scalability cables for loose connections...

Page 994: ...ort No Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 217 800 000 HDD Test Aborted HDD Test Aborted The test was canceled Recoverable No Severity Warning Serviceable Yes Automatically notify support No User Response Complete the following steps 1 Check cable connections 2 Rerun the test 3 Verify that Hard drive supports self test and self test logging 4 If the pro...

Page 995: ...e is at the latest level 4 Rerun the test 5 If the problem remains contact your technical support representative Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM DSA Intel network test results The following messages can result when you run the Intel network test Test results for the DSA Intel network test The following messages can result when you run the DSA Intel ...

Page 996: ... No Automatically notify support No Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 406 002 000 IANet FIFO Test Passed The test passed Recoverable No Severity Event Serviceable No Automatically notify support No Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 406 003 000 IANet Interrupts Test Passed 982 Lenovo System x3550 M5 Instal...

Page 997: ...pback Test Passed The test passed Recoverable No Severity Event Serviceable No Automatically notify support No Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 406 800 000 IANet Registers Test Aborted Registers test was canceled Recoverable No Severity Warning Serviceable No Automatically notify support No Related links Appendix C DSA diagnostic test results 983 ...

Page 998: ...port website Latest level of DSA Latest level of BMC IMM 406 802 000 IANet FIFO Test Aborted FIFO test was canceled Recoverable No Severity Warning Serviceable No Automatically notify support No Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 406 803 000 IANet Interrupts Test Aborted Interrupt test was canceled Recoverable No Severity Warning 984 Lenovo System x355...

Page 999: ...Net Registers Test Failed A failure was detected during the Registers test Recoverable No Severity Error Serviceable Yes Automatically notify support No User Response Complete the following steps 1 Check component firmware level and upgrade if necessary The installed firmware level can be found in the DSA Diagnostic Event Log within the Firmware VPD section for this component 2 Rerun the test 3 If...

Page 1000: ... Rerun the test 3 If failure remains refer to Troubleshooting by symptom in the system Installation and Service Guide for the next corrective action Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 406 902 000 IANet FIFO Test Failed A failure was detected during the FIFO test Recoverable No Severity Error Serviceable Yes Automatically notify support No User Response...

Page 1001: ...ound in the DSA Diagnostic Event Log within the Firmware VPD section for this component 2 Rerun the test 3 Check interrupt assignments in the PCI Hardware section of the DSA Diagnostic Log If the ethernet device is sharing interrupts if possible modify the interrupt assignments using F1 Setup to assign a unique interrupt to the device 4 Rerun the test 5 If failure remains refer to Troubleshooting ...

Page 1002: ...the next corrective action Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM DSA LSI hard drive test results The following messages can result when you run the LSI hard drive test Test results for the DSA LSI hard drive test The following messages can result when you run the DSA LSI hard drive test 407 000 000 LSIESG DiskDefaultDiagnostic Test Passed The test passed ...

Page 1003: ... Serviceable Yes Automatically notify support No User Response Complete the following steps 1 Check cable connections 2 Rerun the test 3 Verify whether the firmware is at the latest level 4 Rerun the test 5 If the problem remains contact your IBM technical support representative Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM DSA Mellanox adapter test results The f...

Page 1004: ...links Lenovo Support website Latest level of DSA Latest level of BMC IMM 408 001 000 MLNX MLNX_DiagnosticTestIBPort Test Passed Port Test Passed Recoverable No Severity Event Serviceable No Automatically notify support No Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 408 800 000 MLNX MLNX_DiagnosticTestEthernetPort Test Aborted Port Test was canceled Recoverable ...

Page 1005: ... DSA Latest level of BMC IMM 408 900 000 MLNX MLNX_DiagnosticTestEthernetPort Test Failed Port Test Failed Recoverable No Severity Error Serviceable Yes Automatically notify support No User Response Complete the following steps 1 Make sure that the physical link of the port under test in the active state 2 If these condition was met but the test keeps failing the port s adapter might be faulty 3 T...

Page 1006: ...s met but the test keeps failing the port s adapter might be faulty 3 Try replacing the adapter and repeating the test Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM DSA memory isolation test results The following messages can result when you run the memory isolation test Test results for the DSA memory isolation test The following messages can result when you run...

Page 1007: ...tify support No Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 201 000 002 Standalone Memory Test Passed Quick Full Memory Test CPU 2 Passed Recoverable No Severity Event Serviceable No Automatically notify support No Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 201 000 003 Standalone Memory Test Passed Quick Full Memory Test CP...

Page 1008: ...t Serviceable No Automatically notify support No Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 201 811 000 Standalone Memory Test Aborted Unable to Locate SMBIOS key _SM_ Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after eac...

Page 1009: ... notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI are at the latest level Related links Lenovo...

Page 1010: ...SMBIOS key _SM_ Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 M...

Page 1011: ...ne Memory Test Aborted Memory test is not supported for this system Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait fo...

Page 1012: ...DSA Latest level of BMC IMM 201 812 003 Standalone Memory Test Aborted Memory test is not supported for this system Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off...

Page 1013: ...IOS uEFI are at the latest level Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 201 813 001 Standalone Memory Test Aborted Chipset Error Can not turn OFF ECC error reporting in CPU Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test ...

Page 1014: ...tem and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI are at the latest level Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 201 813 003 Standalone Memory Test Aborted Chipset Error Can not turn OFF ECC error reporting in CPU Recoverable No Severity Warning Serviceable No Automatically notify su...

Page 1015: ...lete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI are at the latest level Related links Lenovo Support website Latest level of DSA ...

Page 1016: ...feature for CPU Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 M...

Page 1017: ... Aborted Program Error with Quick Memory Menu Option Selection Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 ...

Page 1018: ...atest level of BMC IMM 201 815 002 Standalone Memory Test Aborted Program Error with Quick Memory Menu Option Selection Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn...

Page 1019: ...IOS uEFI are at the latest level Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 201 816 000 Standalone Memory Test Aborted Program Error with Full Memory Menu Option Selection Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after...

Page 1020: ...tem and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI are at the latest level Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 201 816 002 Standalone Memory Test Aborted Program Error with Full Memory Menu Option Selection Recoverable No Severity Warning Serviceable No Automatically notify support...

Page 1021: ...ponse Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI are at the latest level Related links Lenovo Support website Latest lev...

Page 1022: ...SMBIOS key _SM_ Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 M...

Page 1023: ... Test Aborted Unable to Locate SMBIOS key _SM_ Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat D...

Page 1024: ...level of BMC IMM 201 819 001 Standalone Memory Test Aborted The start end address ranges in the restricted area of the memory Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative ...

Page 1025: ...OS uEFI are at the latest level Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 201 819 003 Standalone Memory Test Aborted The start end address ranges in the restricted area of the memory Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try th...

Page 1026: ...tem and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI are at the latest level Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 201 820 001 Standalone Memory Test Aborted Memory Upper limit is less than 16 Mbytes Recoverable No Severity Warning Serviceable No Automatically notify support No User Re...

Page 1027: ...lete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI are at the latest level Related links Lenovo Support website Latest level of DSA ...

Page 1028: ... MTRR registers Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 M...

Page 1029: ...ange MTRR registers are larger than fixed range MTRR registers Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 ...

Page 1030: ...evel of DSA Latest level of BMC IMM 201 822 000 Standalone Memory Test Aborted Invalid MTRR service request Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the sys...

Page 1031: ...OS uEFI are at the latest level Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 201 822 002 Standalone Memory Test Aborted Invalid MTRR service request Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the pro...

Page 1032: ...or 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI are at the latest level Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 201 824 000 Standalone Memory Test Aborted Node Interleave feature must be OFF Go to Setup and disable Node Interleave option and then re run the test Recoverable No Severity Warning Serviceable No Automaticall...

Page 1033: ...plete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI are at the latest level Related links Lenovo Support website Latest level of DSA...

Page 1034: ...rleave option and then re run the test Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Re...

Page 1035: ...Standalone Memory Test Aborted BIOS Memory Controller has been disabled Go to Setup and Enable Memory Controller Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off th...

Page 1036: ...o Support website Latest level of DSA Latest level of BMC IMM 201 826 003 Standalone Memory Test Aborted BIOS Memory Controller has been disabled Go to Setup and Enable Memory Controller Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the p...

Page 1037: ...ure that DSA and BIOS uEFI are at the latest level Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 201 827 001 Standalone Memory Test Aborted BIOS ECC function has been disabled by BIOS Go to Setup and enable ECC generation Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions...

Page 1038: ...the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI are at the latest level Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 201 827 003 Standalone Memory Test Aborted BIOS ECC function has been disabled by BIOS Go to Setup and enable ECC generation Recoverable No Severity Warning Service...

Page 1039: ...lete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI are at the latest level Related links Lenovo Support website Latest level of DSA ...

Page 1040: ... MASK registers Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 M...

Page 1041: ...set Error Problem clearing MSR machine check control registers Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 ...

Page 1042: ...level of BMC IMM 201 845 002 Standalone Memory Test Aborted Chipset Error Problem clearing MSR machine check control registers Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative...

Page 1043: ...ke sure that DSA and BIOS uEFI are at the latest level Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 201 859 000 Standalone Memory Test Aborted INVALID XSECSRAT type Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each act...

Page 1044: ...tem and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI are at the latest level Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 201 859 002 Standalone Memory Test Aborted INVALID XSECSRAT type Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the ...

Page 1045: ...lete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI are at the latest level Related links Lenovo Support website Latest level of DSA ...

Page 1046: ...M0 type 1 found Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 M...

Page 1047: ...01 860 003 Standalone Memory Test Aborted No OEM0 type 1 found Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 ...

Page 1048: ...st level of DSA Latest level of BMC IMM 201 861 001 Standalone Memory Test Aborted No SRAT type 1 found Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system ...

Page 1049: ...OS uEFI are at the latest level Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 201 861 003 Standalone Memory Test Aborted No SRAT type 1 found Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem rem...

Page 1050: ...tem and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI are at the latest level Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 201 862 001 Standalone Memory Test Aborted No OEM1 structure found Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete th...

Page 1051: ...lete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI are at the latest level Related links Lenovo Support website Latest level of DSA ...

Page 1052: ... OEM1 structure Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 M...

Page 1053: ...andalone Memory Test Aborted No IBMERROR key in OEM1 structure Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 ...

Page 1054: ...t level of DSA Latest level of BMC IMM 201 864 000 Standalone Memory Test Aborted No GAS located in OEM1 Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system...

Page 1055: ...OS uEFI are at the latest level Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 201 864 002 Standalone Memory Test Aborted No GAS located in OEM1 Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem r...

Page 1056: ...nd disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI are at the latest level Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 201 865 000 Standalone Memory Test Aborted No XSECSRAT key in OEM0 structure Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Comple...

Page 1057: ...lete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI are at the latest level Related links Lenovo Support website Latest level of DSA ...

Page 1058: ...ucture Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure ...

Page 1059: ...t Aborted EFI SAL Invalid parameter from GetMemoryMap function Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 ...

Page 1060: ...Latest level of BMC IMM 201 866 003 Standalone Memory Test Aborted EFI SAL Invalid parameter from GetMemoryMap function Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn...

Page 1061: ...OS uEFI are at the latest level Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 201 867 001 Standalone Memory Test Aborted EFI SAL Buffer not allocated Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the pro...

Page 1062: ...tem and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI are at the latest level Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 201 867 003 Standalone Memory Test Aborted EFI SAL Buffer not allocated Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Comple...

Page 1063: ...lete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI are at the latest level Related links Lenovo Support website Latest level of DSA ...

Page 1064: ...ryMap too small Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 M...

Page 1065: ...t Aborted EFI SAL Invalid parameter from GetMemoryMap function Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 ...

Page 1066: ...Latest level of BMC IMM 201 869 002 Standalone Memory Test Aborted EFI SAL Invalid parameter from GetMemoryMap function Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn...

Page 1067: ...t DSA and BIOS uEFI are at the latest level Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 201 870 000 Standalone Memory Test Aborted CPU Doamin in ACPI not valid Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action ...

Page 1068: ...tem and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI are at the latest level Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 201 870 002 Standalone Memory Test Aborted CPU Doamin in ACPI not valid Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Comple...

Page 1069: ...lete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI are at the latest level Related links Lenovo Support website Latest level of DSA ...

Page 1070: ...are encountered Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 M...

Page 1071: ...t Aborted Data Mis compare encountered Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Re...

Page 1072: ... of BMC IMM 201 877 001 Standalone Memory Test Aborted BIOS Sparing in Extended PCI reg must be OFF Go to setup and disable sparing Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service represent...

Page 1073: ...OS uEFI are at the latest level Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 201 877 003 Standalone Memory Test Aborted BIOS Sparing in Extended PCI reg must be OFF Go to setup and disable sparing Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time...

Page 1074: ...tem and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI are at the latest level Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 201 878 001 Standalone Memory Test Aborted Sparing feature must be turned OFF Go to setup and turn the sparing feature OFF Recoverable No Severity Warning Serviceable No A...

Page 1075: ...lete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI are at the latest level Related links Lenovo Support website Latest level of DSA ...

Page 1076: ...y without cache Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 M...

Page 1077: ...RR register manipulation Can not write to memory without cache Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 ...

Page 1078: ... DSA Latest level of BMC IMM 201 886 000 Standalone Memory Test Aborted Memory Upper limit is less than 16 Mbytes Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off t...

Page 1079: ...OS uEFI are at the latest level Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 201 886 002 Standalone Memory Test Aborted Memory Upper limit is less than 16 Mbytes Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action...

Page 1080: ...t your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI are at the latest level Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 201 899 000 Standalone Memory Test Aborted Memory Diagnostics Test Aborted by user Recoverable No Severity Warnin...

Page 1081: ...01 899 002 Standalone Memory Test Aborted Memory Diagnostics Test Aborted by user Recoverable No Severity Warning Serviceable No Automatically notify support No Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 201 899 003 Standalone Memory Test Aborted Memory Diagnostics Test Aborted by user Recoverable No Severity Warning Serviceable No Automatically notify support...

Page 1082: ...wer Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI are at the latest level 5 Replace any DIMMS s mentioned in error one by one 6 Make sure that all DIMMs are enabled in the Configuration Setup Utility program 7 If failure remains refer to Troubleshooting by symptom in the system Installation and Service Guide for the next corrective action Related links ...

Page 1083: ...IMM 201 901 002 Standalone Memory Test Failed Memory Diagnostics Test Failed Recoverable No Severity Error Serviceable Yes Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power...

Page 1084: ...t level 5 Replace any DIMMS s mentioned in error one by one 6 Make sure that all DIMMs are enabled in the Configuration Setup Utility program 7 If failure remains refer to Troubleshooting by symptom in the system Installation and Service Guide for the next corrective action Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM DSA memory stress test results The following...

Page 1085: ...un the test again 4 If the system has stopped responding turn off and restart the system 5 Check the system firmware level and upgrade if necessary 6 Run the memory diagnostic to identify the specific failing DIMM 7 If the failure remains refer to Troubleshooting by symptom in the system Installation and Service Guide for the next corrective action Related links Lenovo Support website Latest level...

Page 1086: ...atest level of BMC IMM 202 901 000 MemStr Test Failed Test Failed Recoverable No Severity Error Serviceable Yes Automatically notify support No User Response Complete the following steps 1 Execute the standard DSA memory diagnostics to validate all memory 2 Make sure that the DSA Diagnostic code is at the latest level 3 Turn off the system and disconnect it from power 4 Reseat the memory cards and...

Page 1087: ...ed by checking the Available System Memory in the Resource Utilization section of the DSA Diagnostic Event log 2 If necessary access the Configuration Setup Utility program by pressing F1 during system boot and enable all memory 3 Make sure that the DSA Diagnostic code is at the latest level 4 Run the test again 5 Execute the standard DSA memory diagnostics to validate all memory 6 If the failure ...

Page 1088: ...website Latest level of DSA Latest level of BMC IMM 409 003 000 Nvidia DiagnosticServiceProvider Bandwidth Test Passed Nvidia GPU Bandwidth test passed Recoverable No Severity Event Serviceable No Automatically notify support No Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 409 004 000 Nvidia DiagnosticServiceProvider Query Test Passed Nvidia GPU Query test passe...

Page 1089: ...upport No Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 409 006 000 Nvidia DiagnosticServiceProvider Binomial Test Passed Nvidia GPU Binomial test passed Recoverable No Severity Event Serviceable No Automatically notify support No Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 409 800 000 NVIDIA User Diagnostic Test Aborted NVIDI...

Page 1090: ...nceled Recoverable No Severity Warning Serviceable No Automatically notify support No Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 409 804 000 Nvidia DiagnosticServiceProvider Query Test Aborted Nvidia GPU Query test was canceled Recoverable No Severity Warning Serviceable No Automatically notify support No Related links Lenovo Support website Latest level of DS...

Page 1091: ...A Latest level of BMC IMM 409 806 000 Nvidia DiagnosticServiceProvider Binomial Test Aborted Nvidia GPU Binomial test was canceled Recoverable No Severity Warning Serviceable No Automatically notify support No Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 409 900 000 NVIDIA User Diagnostic Test Failed NVIDIA User Diagnostic Test Failed Recoverable No Severity Eve...

Page 1092: ...iceProvider Bandwidth Test Failed Nvidia GPU Bandwidth Test Failed Recoverable No Severity Error Serviceable Yes Automatically notify support No User Response Complete the following steps 1 Verify that the GPU is seated in the PCIe slot correctly by reseating the GPU Then power cycle the system 2 Verify that the power connectors to the GPU are connected firmly Then power cycle the system 3 Run nvi...

Page 1093: ...ative Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 409 905 000 Nvidia DiagnosticServiceProvider Matrix Test Failed Nvidia GPU Matrix Test Failed Recoverable No Severity Error Serviceable Yes Automatically notify support No User Response Complete the following steps 1 Verify that the GPU is seated in the PCIe slot correctly by reseating the GPU Then power cycle t...

Page 1094: ...a smi q In some cases this will report a poorly connected power cable 4 Rerun the diagnostics using the same GPU on system that is known to be working A variety of system issues can cause diagnostic failure 5 If the problem remains contact your IBM technical support representative Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM DSA optical drive test results The fo...

Page 1095: ...atest level 2 Run the test again 3 Check the drive cabling for loose or broken connections at both ends or damage to the cable Replace the cable if damage is present 4 Run the test again 5 Check system firmware level and upgrade if necessary The installed firmware level can be found in the DSA Diagnostic Event Log within the Firmware VPD section for this component 6 Run the test again Related link...

Page 1096: ...e system Installation and Service Guide for the next corrective action Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 215 803 000 Optical Drive Test Failed Optical Drive Test Failed Disk may be in use by the operating system Recoverable No Severity Error Serviceable Yes Automatically notify support No User Response Complete the following steps 1 Wait for the syste...

Page 1097: ...Run the test again 5 If failure remains refer to Troubleshooting by symptom in the system Installation and Service Guide for the next corrective action Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 215 901 000 Optical Drive Test Aborted Optical Drive Test Aborted Drive media is not detected Recoverable No Severity Warning Serviceable Yes Automatically notify supp...

Page 1098: ...t for 15 seconds for the media to be recognized Rerun the test 2 Check the drive cabling for loose or broken connections at both ends or damage to the cable Replace the cable if damage is present 3 Run the test again 4 If failure remains refer to Troubleshooting by symptom in the system Installation and Service Guide for the next corrective action Related links Lenovo Support website Latest level ...

Page 1099: ...remains refer to Troubleshooting by symptom in the system Installation and Service Guide for the next corrective action Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM DSA system management test results The following messages can result when you run the system management test Test results for the DSA system management test The following messages can result when you...

Page 1100: ...A Latest level of BMC IMM 166 802 001 IMM I2C Test Aborted Test cannot be completed for unknown reason Recoverable No Severity Warning Serviceable Yes Automatically notify support No User Response Perform the actions mentioned one at a time and try the test after each action 1 Turn off the system and disconnect it from power Wait for 45 seconds Reconnect it to power 2 Make sure that DSA and BMC IM...

Page 1101: ...evel of BMC IMM 166 804 001 IMM I2C Test Aborted Invalid Command Recoverable No Severity Warning Serviceable Yes Automatically notify support No User Response Perform the actions mentioned one at a time and try the test after each action 1 Turn off the system and disconnect it from power Wait for 45 seconds Reconnect it to power 2 Make sure that DSA and BMC IMM are at the latest level Related link...

Page 1102: ...001 IMM I2C Test Aborted Timeout while processing command Recoverable No Severity Warning Serviceable Yes Automatically notify support No User Response Perform the actions mentioned one at a time and try the test after each action 1 Turn off the system and disconnect it from power Wait for 45 seconds Reconnect it to power 2 Make sure that DSA and BMC IMM are at the latest level Related links Lenov...

Page 1103: ...ted Reservation Canceled or Invalid Reservation ID Recoverable No Severity Warning Serviceable Yes Automatically notify support No User Response Perform the actions mentioned one at a time and try the test after each action 1 Turn off the system and disconnect it from power Wait for 45 seconds Reconnect it to power 2 Make sure that DSA and BMC IMM are at the latest level Related links Lenovo Suppo...

Page 1104: ... Recoverable No Severity Warning Serviceable Yes Automatically notify support No User Response Perform the actions mentioned one at a time and try the test after each action 1 Turn off the system and disconnect it from power Wait for 45 seconds Reconnect it to power 2 Make sure that DSA and BMC IMM are at the latest level Related links Lenovo Support website Latest level of DSA Latest level of BMC...

Page 1105: ...lly notify support No User Response Perform the actions mentioned one at a time and try the test after each action 1 Turn off the system and disconnect it from power Wait for 45 seconds Reconnect it to power 2 Make sure that DSA and BMC IMM are at the latest level Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 166 813 001 IMM I2C Test Aborted Cannot return number ...

Page 1106: ...ion 1 Turn off the system and disconnect it from power Wait for 45 seconds Reconnect it to power 2 Make sure that DSA and BMC IMM are at the latest level Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 166 815 001 IMM I2C Test Aborted Invalid data field in Request Recoverable No Severity Warning Serviceable Yes Automatically notify support No User Response Perform ...

Page 1107: ...Reconnect it to power 2 Make sure that DSA and BMC IMM are at the latest level Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 166 817 001 IMM I2C Test Aborted Command response could not be provided Recoverable No Severity Warning Serviceable Yes Automatically notify support No User Response Perform the actions mentioned one at a time and try the test after each ac...

Page 1108: ...t the latest level Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 166 819 001 IMM I2C Test Aborted Command response could not be provided SDR Repository in update mode Recoverable No Severity Warning Serviceable Yes Automatically notify support No User Response Perform the actions mentioned one at a time and try the test after each action 1 Turn off the system and...

Page 1109: ...test level Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 166 821 001 IMM I2C Test Aborted Command response could not be provided BMC initialization in progress Recoverable No Severity Warning Serviceable Yes Automatically notify support No User Response Perform the actions mentioned one at a time and try the test after each action 1 Turn off the system and discon...

Page 1110: ...test level of DSA Latest level of BMC IMM 166 823 001 IMM I2C Test Aborted Cannot execute command Insufficient privilege level Recoverable No Severity Warning Serviceable Yes Automatically notify support No User Response Perform the actions mentioned one at a time and try the test after each action 1 Turn off the system and disconnect it from power Wait for 45 seconds Reconnect it to power 2 Make ...

Page 1111: ...t Failed IMM Indicates failure in H8S 2117 bus BUS 0 Recoverable No Severity Error Serviceable Yes Automatically notify support No User Response Perform the actions mentioned one at a time and try the test after each action 1 Turn off the system and disconnect it from power Wait for 45 seconds Reconnect it to power 2 Make sure that DSA and BMC IMM are at the latest level 3 Run the test again 4 If ...

Page 1112: ...he next corrective action Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 166 905 001 IMM I2C Test Failed IMM Indicates failure in MAX7319 I2C Port Expander bus BUS 4 Recoverable No Severity Error Serviceable Yes Automatically notify support No User Response Perform the actions mentioned one at a time and try the test after each action 1 Turn off the system and dis...

Page 1113: ... test again 4 If failure remains refer to Troubleshooting by symptom in the system Installation and Service Guide for the next corrective action Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 166 908 001 IMM I2C Test Failed IMM Indicates failure in PCA9557 bus BUS 7 Recoverable No Severity Error Serviceable Yes Automatically notify support No User Response Perform...

Page 1114: ...esults for the DSA tape drive test The following messages can result when you run the DSA tape drive test 264 000 000 Tape Test Passed Tape Test Passed Recoverable No Severity Event Serviceable No Automatically notify support No Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 264 901 000 Tape Test Failed An error was found in the tape alert log Recoverable No Sever...

Page 1115: ...2 000 Tape Test Failed Tape Test Failed Media is not detected Recoverable No Severity Error Serviceable Yes Automatically notify support No User Response Complete the following steps 1 Clean the tape drive using the appropriate cleaning media and install new media 2 Run the test again 3 Make sure that the drive firmware is at the latest level 4 Rerun the test after upgrading to the latest firmware...

Page 1116: ... BMC IMM 264 904 000 Tape Test Failed Tape Test Failed Drive hardware error Recoverable No Severity Error Serviceable Yes Automatically notify support No User Response Complete the following steps 1 Check the tape drive cabling for loose or broken connections or damage to the cable Replace the cable if damage is present 2 Clean the tape drive using the appropriate cleaning media and install new me...

Page 1117: ... Diagnostic Event Log within the Firmware VPD section for this component 3 Run the test again 4 If the system has stopped responding turn off and restart the system 5 Make sure that the drive firmware is at the latest level 6 Run the test again 7 If the failure remains refer to Troubleshooting by symptom in the system Installation and Service Guide for the next corrective action Related links Leno...

Page 1118: ...y symptom in the system Installation and Service Guide for the next corrective action Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 264 907 000 Tape Test Failed An error was found in the block address somewhere Recoverable No Severity Error Serviceable Yes Automatically notify support No User Response Complete the following steps 1 Clean the tape drive using the ...

Page 1119: ...Complete the following steps 1 Make sure that medium is present 2 Clean the tape drive using the appropriate cleaning media and install new media Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM Appendix C DSA diagnostic test results 1105 ...

Page 1120: ...1106 Lenovo System x3550 M5 Installation and Service Guide ...

Page 1121: ...have installed new hardware or software in your environment check http www lenovo com serverproven to make sure that the hardware and software is supported by your product Go to http www lenovo com support to check for information to help you solve the problem Gather the following information to provide to the service technician This data will help the service technician quickly provide a solution...

Page 1122: ...com support The most current version of the product documentation is available in the following product specific Information Centers Flex System products http pic dhe ibm com infocenter flexsys information index jsp System x products http publib boulder ibm com infocenter systemx documentation index jsp NeXtScale System products http pic dhe ibm com infocenter nxtscale documentation index jsp How ...

Page 1123: ...Canada call 1 800 IBM SERV 1 800 426 7378 Hardware service and support IBM is Lenovo s preferred service provider for the System x Flex System and NeXtScale System products You can receive hardware service through your Lenovo reseller or from IBM To locate a reseller authorized by Lenovo to provide warranty service go to http www ibm com partnerworld and click Business Partner Locator For IBM supp...

Page 1124: ...1110 Lenovo System x3550 M5 Installation and Service Guide ...

Page 1125: ...ew editions of the publication Lenovo may make improvements and or changes in the product s and or the program s described in this publication at any time without notice The products described in this document are not intended for use in implantation or other life support applications where malfunction may result in injury or death to persons The information contained in this document does not aff...

Page 1126: ... all hard disk drive bays with the largest currently supported drives that are available from Lenovo Maximum memory might require replacement of the standard memory with an optional memory module Each solid state memory cell has an intrinsic finite number of write cycles that the cell can incur Therefore a solid state device has a maximum number of write cycles that it can be subjected to expresse...

Page 1127: ... a customer responsibility Table 49 Limits for particulates and gases Contaminant Limits Particulate The room air must be continuously filtered with 40 atmospheric dust spot efficiency MERV 9 according to ASHRAE Standard 52 21 Air that enters a data center must be filtered to 99 97 efficiency or greater using high efficiency particulate air HEPA filters that meet MIL STD 282 The deliquescent relat...

Page 1128: ...ice must accept any interference received including interference that might cause undesired operation Industry Canada Class A emission compliance statement This Class A digital apparatus complies with Canadian ICES 003 Avis de conformité à la réglementation d Industrie Canada Cet appareil numérique de la classe A est conforme à la norme NMB 003 du Canada Australia and New Zealand Class A statement...

Page 1129: ...sbescheinigung laut dem Deutschen Gesetz über die elektromagnetische Verträglichkeit von Betriebsmitteln EMVG vom 20 Juli 2007 früher Gesetz über die elektromagnetische Verträglichkeit von Geräten bzw der EMV EU Richtlinie 2014 30 EU für Geräte der Klasse A Dieses Gerät ist berechtigt in Übereinstimmung mit dem Deutschen EMVG das EG Konformitätszeichen CE zu führen Verantwortlich für die Konformit...

Page 1130: ... harmonics guideline Japanese Statement of Compliance for Products Less than or Equal to 20A per phase JEITA harmonics guideline Japanese Statement of Compliance for Products More than 20A Korea Communications Commission KCC statement This is electromagnetic wave compatibility equipment for business Type A Sellers and users need to pay attention to it This is for any areas other than home 1116 Len...

Page 1131: ...Russia Electromagnetic Interference EMI Class A statement People s Republic of China Class A electronic emission statement Taiwan Class A compliance statement Appendix E Notices 1117 ...

Page 1132: ...Taiwan BSMI RoHS declaration 1118 Lenovo System x3550 M5 Installation and Service Guide ...

Page 1133: ...Appendix F Power cord safety statement Attention Use No 26 AWG or larger UL listed or CSA certified telecommunication line cord Copyright Lenovo 2016 2017 1119 ...

Page 1134: ...1120 Lenovo System x3550 M5 Installation and Service Guide ...

Page 1135: ... procedure 56 performing 56 China Class A electronic emission statement 1117 Class A electronic emission notice 1114 collecting data 53 COM port bracket removing 257 replacing 258 COM port bracket removing 257 COM port bracket replacing 258 components server 25 95 configuration information 33 instructions 33 Nx boot failure 94 ServerGuide Setup and Installation CD 33 Setup Utility 33 configuration...

Page 1136: ...ures on Demand Ethernet software 46 RAID software 46 Enterprise X Architecture technology 11 error codes and messages IMM2 1 285 error messages 70 error symptoms DVD drive 70 general 71 hard disk drive 72 hypervisor device 73 intermittent 74 keyboard 74 memory 75 microprocessor 76 monitor 77 mouse 74 network connection 79 optional devices 80 power 81 serial port 85 ServerGuide 86 software 87 USB p...

Page 1137: ...62 IMM host name 43 IMM Web interface 44 IMM2 34 IMM2 1 error messages 285 important notices 5 1112 in band automated boot recovery method 93 manual recovery method 92 information center 1108 installation guidelines 116 installation guidelines 116 installing DIMM 160 hot swap dc power supply 204 media cage 237 memory module 160 optional devices 115 instructions Business Partners 118 integrated man...

Page 1138: ...S installation with ServerGuide 36 without ServerGuide 36 notes 5 notes important 1112 notices 1111 electronic emission 1114 FCC Class A 1114 notices and statements 5 Nx boot failure 94 O obtaining 43 44 online documentation 1 online publications 5 operating system event log 64 65 operator information panel controls and LEDs 19 replacing 251 operator information panel assembly removing 248 operato...

Page 1139: ...dant cooling 11 Ethernet connection 11 NIC 11 Redundant Ethernet capabilities 15 hot swap power supplies 15 reliability server 15 remote presence feature using 43 removing adapter 176 air baffle 122 battery coin cell 229 COM port bracket 257 components 115 cover 119 DIMM 159 DVD drive 146 DVD drive cable 153 EIA bracket 133 heat sink 263 hot swap ac power supply 196 hot swap dc power supply 198 ho...

Page 1140: ...Information 5 safety statements v vi SAS SATA controller removing 184 replacing 185 SD adapter removing 168 security bezel removing 260 replacing 261 security bezel removing 260 security bezel replacing 261 sending diagnostic data 1108 sending DSA data to Lenovo 119 serial number 1 location 90 serial port problems 85 server offerings 11 power features 30 turning off 31 turning on 30 server backup ...

Page 1141: ...ing 194 tools call home 69 tools diagnostic 57 trademarks 1112 troubleshooting 53 symptom 70 turning off the server 31 turning on the server 30 U UEFI boot recovery jumper 91 undetermined problems 89 undocumented problems 55 United States FCC Class A notice 1114 Universal Serial Bus USB problems 87 UpdateXpress 33 41 updating DMI SMBIOS data 49 firmware 33 Lenovo XClarity Administrator 47 server c...

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