N9030B PXA Signal Analyzer Service Guide 295
CPU/Disk Drive Troubleshooting
Disk Drive Recovery Process
Disk Drive Recovery Process
The Keysight Recovery System can be used to repair errors on the instrument's
C: drive partition or to restore the original factory configuration of the system
software. The Keysight Recovery System is stored in a separate hidden hard
disk drive partition.
Repairing errors on the hard disk drive may result in loss of data or files. If you
need more information about the Windows “chkdsk” error repair process, see
the chkdsk documentation in the Microsoft Windows Help and Support Center.
Restoring the original factory system software does not restore any of the
following items:
— Windows system configurations that were made after the instrument was
shipped from the factory. For example, Windows and Service Pack updates,
user accounts, and windows configuration settings. After an Keysight
Recovery, these configurations need to be redone.
— Additional software that was installed after the instrument was shipped
from the factory. After an Keysight Recovery, that software needs to be
re-installed.
— Any data or programs saved on the D: or E: drives.
— Any upgrades that were made to the Keysight measurement application
software.
Restoring the original factory system software will not synchronize the code in
the Field Programmable Gate Arrays (FPGAs) on the various hardware
assemblies. As a result, you may see an error dialog box appear during the final
boot-up at the end of the recovery process. This typically occurs when there
are significant differences between the software version installed prior to
performing the recovery and the version restored by the recovery. In these
situations, upgrade the software to the latest version.
Calibration data is not lost during this process because it resides on the E drive
partition.
Summary of Contents for N9030B
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Page 342: ...342 N9030B PXA Signal Analyzer Service Guide Hardware Options Option RTS Streaming ...
Page 344: ...344 N9030B PXA Signal Analyzer Service Guide Block Diagrams Block Diagrams Block Diagrams ...
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