IBM i 830, Repair Manual

Page: 965 / 1000

Appendix A. Problem Summary Form
Use this problem summary form in this appendix to record information displayed
on the control panel when a problem occurs on the system.
Note: Determine if the system has logical partitions. Go to “Determining if the
System Has Logical Partitions” on page 943, before continuing with this
procedure.
If the system has logical partitions, then use this form to record information
displayed on either the control panel or the
Work with Partition Status screen. To
access the panel functions of a logically partitioned system go to iSeries Service
Functions .
Note: You may copy this form as necessary.
1. Describe the problem.
2. Record the date and time.
3. Record any control panel lights that are on.
v
Power Active
v
Processor Active
v
Attention
4.
Does the system have logical partitions?
No Yes
↓
Record the following information:
┌─────────────────────────────────────────────────────────────┐
│ Partition Information │
├──────────────────────────────┬──────────────────────────────┤
│ Partition's ID │ │
├──────────────────────────────┼──────────────────────────────┤
│ Partition's Name │ │
│ (Not Req'd) │ │
├──────────────────────────────┼──────────────────────────────┤
│ Partition's State │ │
│ Examples: Failed, Hold, etc. │ │
├──────────────────────────────┼──────────────────────────────┤
│ Partition's OS/400 Version │ │
│ and Release │ │
│ Example: V4R4 │ │
├──────────────────────────────┼──────────────────────────────┤
│ Record the Date and Time │ │
│ system values set in the │ │
│ partition if possible. │ │
└──────────────────────────────┴──────────────────────────────┘
5. Use the following table to record the information shown for functions 1, 5, 11
through 13, and 20.
Note: If the system has logical partitions and the problem is in a secondary
partition, then some of the functions may not be available. Use the
system control panel or option 20 on the
Work with Partition Status screen
to record function 20 information.
© Copyright IBM Corp. 2000, 2001
951