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Reference
Code

Description/Action Perform all actions before exchanging
Failing Items

Failing Item

Location

8FF1

System down, condition reported

Service Processor Failing Items

Notes:

1.

To determine the failing items, go to “Failing Items” on page 479.

2.

To determine the associated part numbers, go to “Type, Model, and Part
Number list” on page 885.

3.

To determine the parts associated with symbolic FRUs, such as “ANYBUS”, or
“DEVTERM”, go to “Symbolic FRUs” on page 495.

Failing Item

Description

Document Description

AJDG301

Licensed Internal Code

Service Functions; APAR or LICTR

AJDGP01

Service processor Licensed Internal Code

Service Functions; APAR or LICTR

ALTINTF

System bus

Problem Analysis; Symbolic FRU Isolation

AUSTIN0

Problem detected with MFIOP

Problem Analysis; Symbolic FRU Isolation

BACKPLN

Back Plane Unit

Problem Analysis; Symbolic FRU Isolation

BUS1

System bus

Problem Analysis; Symbolic FRU Isolation

CECPWR

Power supply

Problem Analysis; Symbolic FRU Isolation

CLCKCRD

Clock card

Problem Analysis; Symbolic FRU Isolation

CLKCARD

Clock card

Problem Analysis; Symbolic FRU Isolation

CTLPNL

Control panel, or the interface to the Control
panel

Problem Analysis; Symbolic FRU Isolation

HSLCTLR

System processor card

Problem Analysis; Symbolic FRU Isolation

IOPWR

Power supply

Problem Analysis; Symbolic FRU Isolation

IPLINTF

System bus

Problem Analysis; Symbolic FRU Isolation

LSMEDIA

Tape, DASD or Optical Media

Problem Analysis; Symbolic FRU Isolation

MSTORE

Main storage cards

Problem Analysis; Symbolic FRU Isolation

OPUSR

Operator/User Error

System Operations: Operator’s Guide SC41-8082

PROC

System processor card

Problem Analysis; Symbolic FRU Isolation

PROC0

System processor card

Problem Analysis; Symbolic FRU Isolation

PROC1

System processor card

Problem Analysis; Symbolic FRU Isolation

PROC2

System processor card

Problem Analysis; Symbolic FRU Isolation

PROC3

System processor card

Problem Analysis; Symbolic FRU Isolation

SPCNCRD

SPCN card

Problem Analysis; Symbolic FRU Isolation

STORIOA

Storage I/O adapter

Problem Analysis; Symbolic FRU Isolation

SVCPROC

Service Processor Card

Problem Analysis; Symbolic FRU Isolation

SYSUNIT

System unit

Problem Analysis; Symbolic FRU Isolation

TOD

Control Panel Battery

Problem Analysis; Symbolic FRU Isolation

TWRCARD

Card enclosure or backplane

Problem Analysis; Symbolic FRU Isolation

UCSPIP

Service Processor Problem Isolation Procedure

UCSUSER

Option not valid at this time

Service Functions; Working with Storage Dumps

A1xx, B1xx

182

iSeries Model 830, 840, SB2, and SB3 Problem Analysis, Repair and Parts V5R1

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Summary of Contents for i 830

Page 1: ...iSeries iSeries Model 830 840 SB2 and SB3 Problem Analysis Repair and Parts Version 5 SY44 5969 01...

Page 2: ......

Page 3: ...iSeries iSeries Model 830 840 SB2 and SB3 Problem Analysis Repair and Parts Version 5 SY44 5969 01...

Page 4: ...release 1 modification 0 of OS 400 Operating System and to all subsequent releases and modifications until otherwise indicated in new editions This edition applies only to reduced instruction set comp...

Page 5: ...Failing Items 118 2746 Twinaxial Workstation Adapter Reference Codes 118 Workstation Adapter Failing Items 119 2748 2763 2778 Reference Codes 119 Failing Items 123 2749 2767 2768 2842 2843 284B Refer...

Page 6: ...Twinaxial Workstation I O Processor Problem Isolation Procedures 464 Workstation Adapter PIPs 472 Workstation Adapter Console Problem Isolation Procedures 476 Failing Items 479 Symbolic FRUs 495 ACMOD...

Page 7: ...cement 615 Chapter 4 Removal and Installation Procedures 617 FC 5074 FC 5079 FC 9079 With Single Line Cord AC Charger A01 618 FC 5074 FC 5079 FC 9079 With Dual Line Cord AC Charger A01 618 FC 5074 507...

Page 8: ...Type 2748 2763 2778 Cache Battery Pack 684 Type 2748 2763 2778 Cache Directory Card 686 Type 2890 Integrated xSeries Server IXS 686 Type 4758 Battery Replacement Procedure 687 Type 4758 Disablement P...

Page 9: ...917 Verifying the Repair 920 Verify Dedicated Repair 920 Verify Concurrent Repair 921 Powering On and Powering Off the System and Logical Partitions 922 Powering On the System 922 Powering Off the Sy...

Page 10: ...Glossary 979 Notices 983 Trademarks 984 viii iSeries Model 830 840 SB2 and SB3 Problem Analysis Repair and Parts V5R1...

Page 11: ...tester during electrical storms RSFTD006 DANGER An electrical outlet that is not correctly wired could place hazardous voltage on metal parts of the system or the products that attach to the system It...

Page 12: ...t of this part or unit is between 18 and 32 kilograms 39 7 and 70 5 pounds It takes two persons to safely lift this part or unit RSFTC204 CAUTION The battery is a lead acid battery To avoid possible e...

Page 13: ...f this unit these batteries and circuit boards must be removed and discarded according to local regulations or recycled where facilities exist This book contains specific information on each battery t...

Page 14: ...xii iSeries Model 830 840 SB2 and SB3 Problem Analysis Repair and Parts V5R1...

Page 15: ...Part 1 Problem Analysis Copyright IBM Corp 2000 2001 1...

Page 16: ...2 iSeries Model 830 840 SB2 and SB3 Problem Analysis Repair and Parts V5R1...

Page 17: ...a Power Failure 36 Analyzing Power Problems 37 Start Analyzing Power Problems Here 37 Cannot Power On System Unit No SRC 38 Cannot Power On Secondary Frame or Unit No SRC 42 System or Expansion Unit...

Page 18: ...res and general system information v The appendixes contain information such as Problem Summary Forms and System Safety Inspection information Starting Point for All Problems Before you start problem...

Page 19: ...artitions or only one Primary partition Go to Determining if the System Has Logical Partitions on page 943 before continuing with this procedure 4 All systems have a minimum of one logical partition a...

Page 20: ...formance problem v There are Failing Missing or Inoperable system resources Go to Using the Service Action Log on page 9 Note On most systems with multiple partitions it is common to have one or more...

Page 21: ...nd there is an SRC on the Work with Partition Status screen of the Primary or secondary console v Search the Primary partition s Service Action Log Go to Using the Service Action Log on page 9 v If yo...

Page 22: ...uest Partitions on page 943 If there are no SAL entries in the Primary partition and no SAL entries in the Hosting partition then contact your next level of support Is the problem appearing in the hos...

Page 23: ...n the SY44 4934 00 FC 504x Problem Analysis and Repair and Parts information Go to Using the Service Action Log Using the Service Action Log 1 Search for an entry in the Service Action Log that matche...

Page 24: ...actions in the Description Action column before exchanging failing items Note When exchanging failing items the part numbers and locations found in the Service Action Log entry should be used This end...

Page 25: ...e Start Service Tools Sign On display type in a User ID with QSRV authority and Password c On the System Service Tools display select the Start a Service Tool option see the iSeries Service Functions...

Page 26: ...ndling Problems for Non critical Resources on page 13 This ends the procedure 2 Select the problem entry by moving the cursor to the problem entry option field and entering option 8 to work with the p...

Page 27: ...For Failing Items FIs and symbolic FRUs go to Chapter 3 Problem Isolation Procedures PIPs Failing Items and Symbolic FRU Isolation on page 277 b When exchanging FRUs go to Chapter 4 Removal and Insta...

Page 28: ...e procedure 5 Contact your next level of support This ends the procedure Analyzing Intermittent Problems The information in this section helps you correct intermittent problems on the iSeries system S...

Page 29: ...you correct the intermittent problem No Yes This ends the procedure 3 Go to How to Analyze the Intermittent Problem on page 20 This ends the procedure Correcting Intermittent Problems What Is an Inter...

Page 30: ...spect that an intermittent problem is occurring increase the log sizes to the largest sizes possible Select the Product activity log option on the Start a Service Tool display see Product Activity Log...

Page 31: ...cated actions for the symptom described by the customer Attempt to perform the on line problem analysis procedure first If this is not possible such as when the system is down go to Starting Point for...

Page 32: ...d the screw Does the screw loosen No Yes Tighten the screw more then repeat this step d Measure the resistance between a conductive place on the frame to building ground or to earth ground The resista...

Page 33: ...he model configuration rules have been followed v Use the display hardware configuration service function under SST or DST to check for any missing or failed hardware 19 Was a manufacturing engineerin...

Page 34: ...mittent Problem Isolation Procedures on page 332 Although an INT PIP may correct the intermittent problem use your best judgment to determine if you should perform the remainder of the INT PIPs shown...

Page 35: ...INT PIP does not correct the intermittent problem continue down the column for the area of failure until you have performed all of the INT PIPs shown for the failing area Although an INT PIP may corre...

Page 36: ...t Perform IPL from the Control Panel No SRC 1 Perform the following a Verify that the power cable is plugged into the power outlet b Verify that power is available at the customer s power outlet 2 Sta...

Page 37: ...is ends the procedure 3 Have all the units in the system become powered on that you expected to become powered on Yes No Go to Starting Point for All Problems on page 4 and find the symptom that match...

Page 38: ...HGSYSVAL QTIME VALUE hhmmss the Change System Value command on the command line 2 Set the time by entering v hh 24 hour time clock v mm minutes v ss seconds 3 Press the Enter key 6 Verify that the sys...

Page 39: ...nd line enter STRSST the Start System Service Tools command If you cannot get to SST select DST see Accessing Dedicated Service Tools in the iSeries Service Functions Note Do not IPL the system to get...

Page 40: ...wering Off the System and Logical Partitions on page 922 v SYSBKPL v System control panel v System control panel cable Then continue with the next step of this procedure Notes a Attempt to perform an...

Page 41: ...oes the operating system have the correct value of 1 for the remote power on function Yes No Perform the following a Change the value to 1 by entering CHGSYSVAL QRMTIPL the Change System Value command...

Page 42: ...p 10 of this procedure 9 Does the IPL complete successfully No Yes This ends the procedure 10 The IPL from a remote location was not successful The following steps show you how to start a manual IPL a...

Page 43: ...ower on cable attached c Select the Cable test option from the display that shows a list of tests that can be performed on a communications line d Follow all instructions such as run problem analysis...

Page 44: ...ptom b The information displayed in the date and time fields are the time and date for the first occurrence of the specific system reference code SRC for the resource displayed during the time range s...

Page 45: ...aired the problem Notes a For Failing Items FIs and symbolic FRUs go to Chapter 3 Problem Isolation Procedures PIPs Failing Items and Symbolic FRU Isolation on page 277 b When exchanging FRUs go to Ch...

Page 46: ...the control panel first part of the address for the instruction to be executed next on processor 0 g Select 5101 on the control panel and press the Enter key Record the value displayed on the control...

Page 47: ...ully copy to disk you must have enough space available in auxiliary storage to hold the main storage dump c Go to step 7 of this procedure 6 Perform an Load Source IOP dump see iSeries Service Functio...

Page 48: ...ugh error data to permit an APAR investigation to resolve the software problem 2 Provide you with direction to identify any possible hardware failure Perform the following 1 Is the logical partition o...

Page 49: ...51 display and pressing the Enter key 3 Go to the Primary partition s main menu a Select Work with Partitions b Select Display Partition Information c Select Display Partition Processing Configuratio...

Page 50: ...mode Does the logical partition IPL complete to DST No Yes Go to Using the Service Action Log on page 9 This ends the procedure 9 Does the logical partition stop with a reference code displayed on the...

Page 51: ...wer Problems There may or may not be a system reference code SRC displayed on the control panel In addition to function 11 SRCs can also appear in function 5 Look at function 5 and record the SRC show...

Page 52: ...the cables that connect to J15 and J16 on the frame being serviced RSFTD211 1 Attempt to power on the system see Powering On and Powering Off the System and Logical Partitions on page 922 Does the sy...

Page 53: ...r to measure the AC voltage at the AC module or battery charger unit end of the mainline AC power cables 6 Is the AC voltage from 200 V AC to 240 V AC Yes No Perform the following a Exchange the mainl...

Page 54: ...nect both mainline AC power cables b Exchange one of the following FRUs Attention Disconnecting or removing the cryptographic I O processor for any reason causes the loss of the master encryption key...

Page 55: ...Does the system power on No Yes Go to step 18 on page 42 of this procedure 15 Exchange system unit control panel card see Chapter 4 Removal and Installation Procedures on page 617 This ends the proced...

Page 56: ...RU you exchanged is the failing item If the system does not power on repeat steps 20a through 20e of this procedure and exchange the next FRU in the list If the system does not power on after exchangi...

Page 57: ...wer Ready light is off v The Power Ready light is blinking v A frame mounted unit displays a power reference code of 1xxx xx2E Is the Power Ready light blinking No Yes A normal power on sequence may b...

Page 58: ...dure 9 Perform the following a Power off the system see Powering On and Powering Off the System and Logical Partitions on page 922 b Set circuit breaker CB1 on the PCC to the O off position 10 Connect...

Page 59: ...epending on the secondary frame you are working on This ends the procedure 17 Does the failing frame become powered on No Yes This ends the procedure 18 Is the Attention light blinking Note This may b...

Page 60: ...r System Unit J15 J15 J16 J15 Frame J16 J15 Frame Frame J16 J15 Frame 1 2 3 4 G Failing Frame 25 Perform the following a Connect the negative lead of a multimeter to the system frame ground b Connect...

Page 61: ...PCN optical adapter A in the preceding frame in the string v SPCN optical adapter B in the failing frame v SPCN optical cables C between the preceding frame in the string and the failing frame A SPCN...

Page 62: ...ing the voltage readings e Note the voltage reading on pin 2 f Move the positive lead of the multimeter to pin 3 of J16 g Note the voltage reading on pin 3 1 2 3 4 5 6 7 8 9 RV2A180 1 Is the voltage o...

Page 63: ...t is connected to it by the SPCN frame to frame cable Is the system unit powered on No Yes Go to step 36 of this procedure 35 Power on the system unit Does the failing frame power on No Yes This ends...

Page 64: ...wer cable from the failing unit to the customer s AC power outlet connected and seated correctly at both ends Yes No Connect the mainline AC power cable correctly at both ends This ends the procedure...

Page 65: ...er Problem Analysis Repair and Parts depending on the secondary frame you are working on This ends the procedure 51 Does the frame you are working on have AC power jumper cables installed AC power jum...

Page 66: ...V AC to 240 V AC for dual line cord units and Power Distribution Units for each power jumper cable Yes No Exchange the power jumper cable This ends the procedure 56 Exchange the following parts one a...

Page 67: ...stem powers on the FRU you exchanged is failing item If the system does not power on repeat steps 59a through 59e of this procedure and exchange the next FRU in the list f If the system does not power...

Page 68: ...te the voltage reading on pin 3 1 2 3 4 5 6 7 8 9 RV2A179 1 Is the voltage on both pin 2 and pin 3 from 1 5 V DC to 5 5 V DC Yes No Exchange the AC module or SPCN card BKSPCN for the system or TWRCARD...

Page 69: ...em b Disconnect the SPCN frame to frame cable from J15 on the AC module or SPCN card of the first frame or unit that cannot become powered on c Connect the negative lead of a multimeter to the system...

Page 70: ...procedures in this book or in the Migrated Expansion Tower Problem Analysis Repair and Parts depending on the secondary frame you are working on v SPCN frame to frame cable v AC module or SPCN card T...

Page 71: ...wer off and is the Power On light off No Yes This ends the procedure 5 Go to step 9 on page 58 of this procedure 6 Perform Powering Off the System see Powering On and Powering Off the System and Logic...

Page 72: ...ct the mainline AC power cable or on systems with dual line cords disconnect both of the mainline AC power cables d Exchange the following FRUs in the system unit or frame one at a time see Chapter 4...

Page 73: ...ve Reference Codes 166 Model 012 Tape Drive Failing Items 172 9348 Tape Unit Reference Codes 172 9427 Tape Unit Reference Codes 173 Tape Unit Failing Items 178 A1xx B1xx Service Processor Reference Co...

Page 74: ...support for assistance b Determine the URC Unit Reference Code The URCs are listed within the SRC tables The URCs are arranged in hexadecimal sequence with numeric characters listed before alphabetic...

Page 75: ...e reference code table for your SRC in the Chapter 2 Unit Reference Codes on page 59 Refer to SRC Exception Table to find the SRC v If the 4 leftmost characters of the SRC are listed in SRC Exception...

Page 76: ...Series Service Functions C1xx Service Processor IPL status This is a normal reference code during the IPL of the system You may suspect that the IPL is not advancing correctly when the 6 rightmost cha...

Page 77: ...ween the CSP and the VPD Collector failed CLKCARD TWRCARD BACKPLN 4444 Power on request failure A power on request was not completed successfully A control panel detected power on failure occurred TWR...

Page 78: ...scription Document Description ANYBUS IOP card bus error Problem Analysis Symbolic FRU Isolation BACKPLN Back Plane Unit Problem Analysis Symbolic FRU Isolation CLKCARD Clock card Problem Analysis Sym...

Page 79: ...nce code is logged for information only 00A4 Regulator 4 has been turned off by system No action required This reference code is logged for information only 00A5 Regulator 5 has been turned off by sys...

Page 80: ...Disk Unit 4 Concurrent maintenance informational reference code 0104 Install Disk Unit 5 Concurrent maintenance informational reference code 0105 Install Disk Unit 6 Concurrent maintenance information...

Page 81: ...Unit K14 Concurrent maintenance informational reference code 0116 Install device 1 Concurrent maintenance informational reference code 0117 Install device 2 Concurrent maintenance informational refer...

Page 82: ...intenance informational reference code 0128 Install Disk Unit K25 Concurrent maintenance informational reference code 0129 Install Disk Unit K26 Concurrent maintenance informational reference code 012...

Page 83: ...current maintenance informational reference code 0208 Remove Disk Unit K1 Concurrent maintenance informational reference code 0209 Remove Disk Unit K2 Concurrent maintenance informational reference co...

Page 84: ...e informational reference code 021A Remove Disk Unit 11 Concurrent maintenance informational reference code 021B Remove Disk Unit 12 Concurrent maintenance informational reference code 021C Remove dev...

Page 85: ...nit K29 Concurrent maintenance informational reference code 022D Remove Disk Unit K30 Concurrent maintenance informational reference code 022E Remove Disk Unit K31 Concurrent maintenance informational...

Page 86: ...egulator has been turned on Installation of disk unit K5 is complete and the regulator is turned on 030D Disk Unit K6 regulator has been turned on Installation of disk unit K6 is complete and the regu...

Page 87: ...isk Unit K16 regulator has been turned on Installation of disk unit K16 is complete and the regulator is turned on 031F Device 4 regulator has been turned on Installation of device 4 is complete and t...

Page 88: ...on 032F Disk Unit K32 regulator has been turned on Installation of disk unit K32 is complete and the regulator is turned on 0400 Removal of Disk Unit 1 is complete 0401 Removal of Disk Unit 2 is comp...

Page 89: ...tinue 0502 Timeout no action detected Reinitialize the operation No action was detected for the installation or removal of disk unit 3 and the bus was released You must reinitialize the operation to c...

Page 90: ...ntinue 050B Timeout no action detected Reinitialize the operation No action was detected for the installation or removal of disk unit K4 and the bus was released You must reinitialize the operation to...

Page 91: ...tialize the operation to continue 0514 Timeout no action detected Reinitialize the operation No action was detected for the installation or removal of disk unit K13 and the bus was released You must r...

Page 92: ...e operation No action was detected for the installation or removal of disk unit K15 and the bus was released You must reinitialize the operation to continue 051E Timeout no action detected Reinitializ...

Page 93: ...ncurrent maintenance informational reference code 0708 Timeout no action detected Reinitialize the operation Disk unit K1 was powered off but not removed Concurrent maintenance informational reference...

Page 94: ...nance informational reference code 0713 Timeout no action detected Reinitialize the operation Disk unit K12 was powered off but not removed Concurrent maintenance informational reference code 0714 Tim...

Page 95: ...K16 was powered off but not removed Concurrent maintenance informational reference code 071F Timeout no action detected Reinitialize the operation Device 4 was powered off but not removed Concurrent m...

Page 96: ...causing an over current condition in the FC 5032 Removable Storage Unit power system The ac module and the SPCN port cable should be exchanged together TWRCARD 21F5680 21F5793 21F9362 1100 Power Supp...

Page 97: ...r regulator R09 PWRREG BKSPCN 1111 Regulator R10 error A fault detection failure occurred for Regulator R10 PWRREG BKSPCN 1112 Regulator R11 error A fault detection failure occurred for Regulator R11...

Page 98: ...cted DMREG BKSPCN 1204 3 3V Memory 1 Control Regulator Fault A 3 3V Memory 1 Control Regulator fault has been detected DMREG BKSPCN 1205 Processor 1 Regulator Fault A Processor 1 Regulator fault has b...

Page 99: ...en detected for Reulator R08 PWRREG BKSPCN 1310 Regulator R09 Fault A fault has been detected for Regulator R09 PWRREG BKSPCN 1311 Regulator R10 Fault A fault has been detected for Regulator R10 PWRRE...

Page 100: ...ult has been detected DMREG BKSPCN 1404 3 3V Memory Control 1 Domain Fault A 3 3V Memory Control 1 Domain fault has been detected DMREG BKSPCN 1405 Processor 1 Regulator Domain Fault A Processor 1 Reg...

Page 101: ...Position M01 PWRREG TWRCARD 1613 1621 Regulator Fault on Card Position M01 PWRREG TWRCARD 1622 Regulator Communication Fault on Card Position M01 PWRREG TWRCARD 1623 Regulator Fault on Card Position M...

Page 102: ...Load fault on the 12V bus An isolation procedure is required for identifying which load is at fault PWROC TWRCARD 1B02 Load fault on the 5V bus An isolation procedure is required for identifying whic...

Page 103: ...for Power Supply P01 PWRSPLY SPNLCRD 2142 Power Supply P02 Fault A fault has been detected for Power Supply P02 PWRSPLY SPNLCRD 2143 Power Supply P03 Fault A fault has been detected for Power Supply P...

Page 104: ...oving Device which can be caused by an Air Moving Device not being installed or operating at the wrong speed AIRMOVR SPNLCRD 2242 Air Moving Device 2 Fault A problem was detected with an Air Moving De...

Page 105: ...for Power Supply P04 PWRSPLY SPNLCRD CBLALL 2321 Power Good Fault A MFIOP power good error was detected SPNLCRD CBLALL PGDPART 2322 Power Good Type M error A Memory power good error was detected SPNL...

Page 106: ...1F9362 21F5680 302B PCC Overcurrent The power control compartment is causing an over current condition in the 9406 Expansion Unit power system Exchange the ac module and the SPCN port cable at the sam...

Page 107: ...l Battery Power Unit Charger in the system has failed BATCHGR TWRCARD CBLALL 4412 Internal Battery Power Unit Charger Fault Internal Battery Power Unit Charger in the system has failed BATCHGR BATRY T...

Page 108: ...lator or one of cards powered by the regulator PWRREG BKSPCN 6258 Regulator over current fault Regulator 3 detected an over current condition This may be caused by the regulator or one of cards powere...

Page 109: ...tolerance may allow continued system operation PWRREG ACMODUL 6818 One of the regulators has reported a fault A fault detection failure occurred for a regulator The regulator or the ac module SPCN car...

Page 110: ...SKTRY DISKDRV BKSPCN 6B09 Disk Unit K2 regulator fault The regulator that powers disk unit K2 located in slot K2 of the disk expansion unit reported a fault DISKTRY DISKDRV BKSPCN 6B0A Disk Unit K3 re...

Page 111: ...14 located in slot K14 of the disk expansion unit reported a fault DISKTRY DISKDRV BKSPCN 6B16 Device 1 regulator fault The regulator for device 1 or D01 reported a fault RMDEV BKSPCN 6B17 Device 2 re...

Page 112: ...ported a fault DISKTRY DISKDRV BKSPCN 6B27 Disk Unit K24 regulator fault The regulator that powers disk unit K24 reported a fault DISKTRY DISKDRV BKSPCN 6B28 Disk Unit K25 regulator fault The regulato...

Page 113: ...ule SPCN card can cause this fault DISKTRY BKSPCN 6C06 Disk Unit 7 regulator fault A fault detection failure occurred for the regulator that powers disk unit 7 or F07 The regulator or the ac module SP...

Page 114: ...s fault DISKTRY BKSPCN 6C11 Disk Unit K10 regulator fault A fault detection failure occurred for the regulator that powers disk unit K10 located in slot 10 of the disk expansion unit The regulator or...

Page 115: ...tor that powers device 3 The regulator or the ac module can cause this fault RMDEV BKSPCN 6C1D Disk Unit K15 regulator fault A fault detection failure occurred for the regulator that powers disk unit...

Page 116: ...RY BKSPCN 6C2A Disk Unit K27 regulator fault A fault detection failure occurred for the regulator that powers disk unit K27 DISKTRY BKSPCN 6C2B Disk Unit K28 regulator fault A fault detection failure...

Page 117: ...PWRREG PWRSPLY ACMODUL 7203 Power Supply over current fault Feature power supply 1 reported an over current condition This is usually caused by one of the regulators Perform SPCN PIP 10 on page 444 PW...

Page 118: ...OVR BKSPCN 7610 Air Moving Device Fault The Air Moving Device is operating at the wrong speed AIRMOVR TWRCARD 7611 Air Moving Device missing error A problem was detected with an Air Moving Device whic...

Page 119: ...g at the wrong speed AIRMOVR TWRCARD 7721 Air Moving Device BP2 Not Present A problem was detected with an Air Moving Device which can be caused by an Air Moving Device not being installed Install Air...

Page 120: ...RD 840B VPD 5V Power On Failure VPDPART TWRCARD 840C Memory Module Misplug VPDPART TWRCARD 840D SPCN Configuration mismatch IDPART TWRCARD 840E SPCN Default Configuration loaded IDPART TWRCARD 840F SP...

Page 121: ...address Exchange the failing items for the SPCN node reporting the error TWRCARD CBLALL 9014 A command has an invalid address mode A command from the system unit specified a unit address of D or E or...

Page 122: ...ilure TWRCARD 902C Battery Power Unit test was aborted The battery power unit test was aborted No action required This reference code is logged for information only 902D Addressed frame is not in SPCN...

Page 123: ...e code is logged for error analysis only 9041 Invalid Load Type The down load was successful but the wrong type of Licensed Internal Code was loaded The operation was attempted again but was not succe...

Page 124: ...N node failed to leave the download state Exchange the failing SPCN node TWRCARD 9105 Load Damaged Timeout An SPCN node failed to enter the operational state Exchange the failing SPCN node TWRCARD 910...

Page 125: ...ame address that is not valid Exchange the failing items for the failing node TWRCARD 9213 Invalid Address status secondary node The address in the SPCN command does not match the assigned address of...

Page 126: ...23A ASA Failure The frame address returned by a secondary node does not match the address of the frame TWRCARD AJDG301 923B Invalid Packet Length for data sent An Invalid Packet Length occurred for da...

Page 127: ...tery Power Unit 1 Failed The installed SPCN Licensed Internal Code does not give support to the type of battery power unit installed Install the latest SPCN code AJDG301 BATCHGR A302 Battery Power Uni...

Page 128: ...the machine type of the box in which it is installed TWRCARD BACKPLN CB05 to CB06 AC Module Failure The SPCN ROS and EPROMs test failed ACMODUL CB1D AC Module Failure The LCD test failure was detecte...

Page 129: ...Power Unit 2 Failed A response was received from battery power unit 2 charger that was not valid 86G7750 ACMODUL BACKPLN E102 Battery Power Unit 2 Failed External battery power unit 2 capacity test f...

Page 130: ...lation AJDG301 Vertical Licensed Internal Code Service Functions APAR or LICTR ALTMANL Alternate Manual Required Problem Analysis Symbolic FRU Isolation BACKPLN Back Plane Unit Problem Analysis Symbol...

Page 131: ...e in the following table Notes 1 If the failing item is a failing item FI code go to Failing Items on page 479 to determine which part number associated with the FI code is failing 2 If the failing it...

Page 132: ...e For more information about the Service Action Log see Hardware Service Manager in the iSeries Service Functions FCINTF FCDEV FCIOA OPT_CLN Disk Unit Failing Items Notes 1 To determine the failing it...

Page 133: ...I00718 AJDGP01 Workstation Adapter Failing Items Notes 1 To determine the failing items go to Failing Items on page 479 2 To determine the associated part numbers go to Type Model and Part Number list...

Page 134: ...or perform SDIOP PIP17 on page 410 Use the failing item FI codes to find failing devices USER FI01107 STORIOA 3100 I O processor card detected interface error Error occurred on SCSI bus 0 Perform SDIO...

Page 135: ...sk device detected recoverable error FI01105 8150 A permanent I O processor failure occurred STORIOA IOP FI01107 ANYBUS 8151 I O processor Licensed Internal Code error AJDGP01 STORIOA 8155 to 8156 A p...

Page 136: ...9031 9040 Array protection temporarily suspended No action required Protection will be automatically restarted 9041 Array protection temporarily suspended Protection will be automatically restarted C...

Page 137: ...nfiguration change has been detected Re IPL the system If any reference codes are surfaced go to Chapter 2 Unit Reference Codes on page 59 and use the new reference code as the entry point to the prob...

Page 138: ...s a failing item FI code go to Failing Items on page 479 to determine which part number associated with the FI code is failing 2 If the failing item is a type number go to Type Model and Part Number l...

Page 139: ...iguration error perform SDIOP PIP17 on page 410 Use the failing item FI codes to find failing devices USER FI01107 STORIOA 3022 I O processor detected a SCSI bus configuration error Error occurred on...

Page 140: ...disk unit does not need to be replaced FI01105 3250 Disk unit requires initialization before use Perform a D IPL and work on errors found in the log USER 3300 Storage unit detected a media problem Pe...

Page 141: ...same time Exchange the FRUs one at a time in the order shown STORIOA CACHE 8007 A recoverable cache adaptor card error occurred Note DO NOT replace both FRUs at the same time Exchange the FRUs one at...

Page 142: ...ot have occurred FI01101 AJDGP01 IOP 8400 I O processor Licensed Internal Code error AJDGP01 9000 to 9001 I O processor card detected device error FI01105 STORIOA 9002 I O processor card detected devi...

Page 143: ...port the problem AJDGP01 9050 Required cache data cannot be located for a disk unit Perform SDIOP PIP23 on page 422 SVCDOCS 9051 IOP cache data exists for a missing or failed device If all configured...

Page 144: ...t your next level of support SVCDOCS 9092 Disk unit requires initialization before use Perform SDIOP PIP26 on page 427 SVCDOCS B3B7 A permanent I O processor failure occurred IOP B3B8 Multi adapter br...

Page 145: ...essor card Problem Analysis Symbolic FRU Isolation MA_BRDG Multi adapter bridge Problem Analysis Symbolic FRU Isolation MEDIA Defective media Problem Analysis Symbolic FRU Isolation OPT_CLN Fiber opti...

Page 146: ...s logged for information only 8141 IOA detected recoverable device error No action required This reference code is logged for information only 8145 A recoverable I O processor error occurred FCIOA OPT...

Page 147: ...kplane Reference Codes 1 If the error is reported on the control panel the unit reference code is characters 5 through 8 of the top 16 character line of function 11 If the error is reported on the con...

Page 148: ...ysis Symbolic FRU Isolation SVCDOCS Customer engineer directed to system problem analysis Problem Analysis Symbolic FRU Isolation 3490 Tape Unit Reference Codes A tape or a 3490 Tape Unit failure occu...

Page 149: ...3 If the failing item is a symbolic FRU go to Symbolic FRUs on page 495 to determine the part number Reference Code Description Action Perform all actions before exchanging Failing Items Failing Item...

Page 150: ...ion to continue analyzing the problem DHK0002 FI00856 FI00845 2017 Write Protect violation reported by tape unit logged only No action required This reference code is logged for information only 202x...

Page 151: ...able FI00851 FI00856 05H3834 EXTSCSI 61G8324 9201 Tape unit command timeout Before exchanging any parts do the following 1 Ensure that the device is powered on 2 Ensure that an interposer is connected...

Page 152: ...support to the data format on the tape cartridge Re initialize the tape cartridge or use a different tape cartridge MHKTMED UHKCLN FI00851 9500 I O processor Licensed Internal Code error If the syste...

Page 153: ...t power is switched on in the 3490 Tape Unit Rack v Set the 3490 Rack Unit Emergency Power Off switch to the On position v Ensure that the 3490 Rack Enable Off switch is set to the Enable position v P...

Page 154: ...municating Magnetic tape subsystem operator s information UHKCLN Tape unit needs cleaning Magnetic tape subsystem operator s information UHKCNFG Tape configuration detected by I O processor not valid...

Page 155: ...O ERROR MESSAGE DHALIBC DHADEVC 2306 to 2307 Library device failure Library vision failure Use the 3494 Tape Library Dataserver Maintenance Information and follow the procedures for analyzing a LIBRAR...

Page 156: ...g System in the iSeries Service Functions No Yes Use the on line problem analysis procedures to isolate the problem Use the WRKPRB Work with Problem command to determine if a recent problem was entere...

Page 157: ...pins on the SCSI cable 3 Ensure that a terminating plug is attached to the device end of the SCSI cable DHZDEV FI00131 05H3834 EXTSCSI 61G8324 9101 Fibre Channel interface error detected If the attach...

Page 158: ...CSI cable 4 Ensure that a terminating plug is attached to the device end of the SCSI cable DHZDEV FI00131 05H3834 EXTSCSI 61G8324 9210 Illegal or unsupported tape unit response DHZDEV FI00131 FI00130...

Page 159: ...ZCLN DHZDEV 9500 I O processor Licensed Internal Code error If the system is operational take a dump of the I O processor data For more information see the iSeries Service Functions information or ask...

Page 160: ...tion MHZTMED Defective removable media Magnetic tape subsystem service information UHZCLN Tape unit needs cleaning Magnetic tape subsystem operator s information UHZCNFG Tape configuration detected by...

Page 161: ...go to Type Model and Part Number list on page 885 to determine the part number 3 If the failing item is a symbolic FRU go to Symbolic FRUs on page 495 to determine the part number Reference Code Descr...

Page 162: ...ctly and that there are no bent or damaged pins on the SCSI cable 4 Ensure that a terminating plug is attached to the device end of the SCSI cable FI00851 FI00131 05H3834 EXTSCSI 61G8324 9201 Tape uni...

Page 163: ...it service information 2 Power off the tape unit Then power on the tape unit to resume operation FI00130 FI00851 9321 Gateway device Licensed Internal Code error Use the gateway device service documen...

Page 164: ...LIC FFF6 Tape volume statistics logged no action required Tape Unit Failing Items Notes 1 To determine the failing items go to Failing Items on page 479 2 To determine the associated part numbers go t...

Page 165: ...item is a symbolic FRU go to Symbolic FRUs on page 495 to determine the part number 4 The 673x is a read cache Perform all actions required for 673x as a disk drive and logic card except where separat...

Page 166: ...ommended only if the Service Action Log contains an entry for this reference code For more information about the Service Action Log see Hardware Service Manager in the iSeries Service Functions DISKDR...

Page 167: ...service action is recommended only if the Service Action Log contains an entry for this reference code For more information about the Service Action Log see Hardware Service Manager in the iSeries Ser...

Page 168: ...ive or the problem may be intermittent Attempt the failing operation again with the original optical media to verify This ends the procedure 2 Look at the 4 rightmost characters of the Data display fo...

Page 169: ...he failing items MMVMEDA FI00870 C333 Incompatible media was detected Perform the following 1 Verify that the disk has a format that is given support 2 If the format is given support clean the disk an...

Page 170: ...ion is required This reference code is logged for information only Optical Storage Unit Failing Items Notes 1 To determine the failing items go to Failing Items on page 479 2 To determine the associat...

Page 171: ...etected a SCSI bus configuration error Before exchanging any parts verify that the following condition is not present v Tape and DASD devices attached to an I O Processor that does not support Tape an...

Page 172: ...CSI cable is seated correctly and that there are no bent or damaged pins on the SCSI cable 4 Ensure that a terminating plug is attached to the device end of the SCSI cable FI00871 FI01112 FI00872 DEVT...

Page 173: ...in tape device The tape unit detected that the mounted tape cartridge has a history of excessive read and write errors It is recommended that you exchange the tape cartridge MH7TMED UH7CLN FI00871 935...

Page 174: ...Symbolic FRU Isolation DEVTERM Terminating plug Problem Analysis Symbolic FRU Isolation FCCABLE Fibre Channel cable Problem Analysis Symbolic FRU Isolation FCCODE Gateway device Licensed Internal Cod...

Page 175: ...eive test failed FI00719 FI00718 0C50 0C53 Binary synchronous control send receive test failed FI00719 FI00718 0C60 0C63 Asynchronous send receive test failed FI00719 FI00718 0C70 0C80 Communications...

Page 176: ...nd all other countries use part 16G8467 4 Attempt the failing operation again Does the operation complete successfully No Yes The original data cartridge is defective The problem has been corrected Th...

Page 177: ...unit 3 Switch on power to the tape unit 4 Clean the recording head in the tape unit Use the IBM Cleaning Cartridge Kit part 21F8593 5 Use a new data cartridge if saving data Also see the procedure fo...

Page 178: ...ch off power to the tape unit 3 Switch on power to the tape unit 4 Clean the recording head in the tape unit Use the IBM Cleaning Cartridge Kit part 21F8593 5 Use a new data cartridge if saving data A...

Page 179: ...ors discard it If the data on the tape was not written by an AS 400 system the format may not be correct Do not use the cleaning cartridge more than 12 times Each data cartridge must have a unique vol...

Page 180: ...nsed Internal Code Service Functions APAR or LICTR MLVTMED Defective removable media 7208 8mm Tape Drive service information 7208 Model 012 Tape Drive Reference Codes Notes 1 If the failing item is a...

Page 181: ...d overwritten To initialize used tapes use the INZTAP system command with Check for active files option of NO Use of the INZTAP Clear security erase option is not recommended The 7208 Tape Drive perfo...

Page 182: ...commands from the IOP Perform the following 1 Ensure that the system interface cable is connected 2 Ensure that power is on If the above items are correct perform the following 1 TU PIP1 on page 446...

Page 183: ...00 Interface error detected by I O processor or by tape unit Before exchanging any parts do the following 1 Ensure that the device is powered on 2 Ensure that the SCSI cable between the device and the...

Page 184: ...ror The tape unit detected a failure that may be caused by a hardware failure or a media error Refer to the tape unit service information for possible information on diagnostic tests that can be run t...

Page 185: ...tape drive again v Perform TU PIP4 on page 453 to reset the IOP and the tape drive When the IOP is reset if the device has the wrong level of LIC the IOP will attempt to load the new LIC UL2WAIT FF4D...

Page 186: ...e 46G3934 Power supply 7208 Model 012 5 0GB External 8mm Tape Drive Service Guide AJEDA00 I O processor Licensed Internal Code Service Functions APAR or LICTR ANYBUS IOP card bus error Problem Analysi...

Page 187: ...48 Tape Unit Service Information and find the unit reference code 9427 Tape Unit Reference Codes The tape library detected a failure 1 Look at the 4 rightmost characters of the Data display for word 1...

Page 188: ...Library Service Guide 3xxx Device or interface error Refer to the 9427 8mm Tape Cartridge Library Service Guide 4016 to 4017 Licensed Internal Code for the tape unit is not correct AJEDA00 9020 I O p...

Page 189: ...ched to the device 86G9251 FI00131 86G9254 EXTSCSI 17G1934 86G9255 86G9274 FI00130 9202 Tape unit failed after Licensed Internal Code was loaded Before exchanging any parts do the following 1 Ensure t...

Page 190: ...d and write errors It is recommended that you exchange the tape cartridge MLYTMED ULYCLN 86G9251 9355 The data format is incorrect the tape cannot be read The tape unit has detected that the data form...

Page 191: ...te with the previous LIC You may do either of the following v Wait for next IPL when the system will attempt to load the LIC for the tape drive again v See the system service documentation to reset th...

Page 192: ...on page 495 Failing Item Description Document Description 17G1934 Terminating plug Magnetic tape subsystem service information 86G9251 Tape drive 7208 Model 012 5 0GB External 8mm Tape Drive Service...

Page 193: ...Description Action Perform all actions before exchanging Failing Items Failing Item Location 1000 1002 1005 Service processor card failure SVCPROC 1007 to 1008 Service processor real time clock probl...

Page 194: ...ollector interface error Perform SP PIP41 VPDCONC SVCPROC 4645 to 4646 CSP to VPD Collector interface error VPDCONC SVCPROC SYSUNIT 4647 CSP to VPD Collector interface error SVCPROC CTLPNL 4648 CSP to...

Page 195: ...displayed at the control panel then perform INT PIP24 AJDGP01 469E Service processor Licensed Internal Code Perform INT PIP24 AJDGP01 SYSUNIT SVCPROC 469F Service processor Licensed Internal Code Perf...

Page 196: ...lation HSLCTLR System processor card Problem Analysis Symbolic FRU Isolation IOPWR Power supply Problem Analysis Symbolic FRU Isolation IPLINTF System bus Problem Analysis Symbolic FRU Isolation LSMED...

Page 197: ...rnal Code error is suspected and the recovery action recommends an IPL then take a main storage dump to save the error conditions See Working with Storage Dumps in the iSeries Service Functions inform...

Page 198: ...6 reached CNGTEL GNGLINK FI00705 FI00703 3205 Call completed with error error limit per 256 reached CNGTHRS 3206 Data line occupied error error limit per 256 reached FI00703 CNGTHRS GNGLINK FI00702 32...

Page 199: ...ic call unit port is not installed AJDG301 CNGASPT FI00719 FI00702 4376 Automatic call unit already in use AJDG301 GNGRESC CNGASPT 4502 Wrong configuration value sent by Licensed Internal Code AJDG301...

Page 200: ...troller description CNGTEL FI00730 AJDG301 CNGCLBR 5410 Switched line already in use FI00704 CNGCMOD FI00701 FI00719 5472 Data line occupied error at time of starting FI00703 GNGRESC FI00719 FI00702 5...

Page 201: ...LINK CNGRMTA FI00701 FI00719 5632 Automatic call unit had data set ready time out FI00700 CNGTEL FI00703 CNGDRTY CNGRMTA FI00701 FI00719 GNGLINK 5684 Time out on call clear request FI00704 FI00701 AJD...

Page 202: ...I00700 CNGTEL FI00703 FI00719 FI00702 6322 Abandon call retry not all numbers dialed CNGTEL FI00703 FI00702 FI00719 FI00730 6870 Automatic call unit power turned off FI00703 FI00702 FI00719 6890 Data...

Page 203: ...symbolic FRUs such as ANYBUS or DEVTERM go to Symbolic FRUs on page 495 Failing Item Description Document Description AJDG301 Licensed Internal Code Service Functions APAR or LICTR CNGASPT ACRSRCNAME...

Page 204: ...most characters of the Data display for function 11 These 4 characters are the unit reference code 2 Find the unit reference code in the following table Notes 1 If the failing item is a failing item F...

Page 205: ...FI00131 AJEQU00 1213 System bus error AJDG301 AJEQU00 FI00131 1214 to 1215 I O processor card or Licensed Internal Code error FI00131 AJEQU00 1301 I O processor resource not available An activation or...

Page 206: ...the IOP If the Failing Item indicates SVCDOCS then do NOT replace the IOP This is a recoverable error Perform the following 1 If the I O Processor is not operable and disk units are attached use Hardw...

Page 207: ...ion that was not expected FI00130 AJDG301 FI00131 FI00132 1A05 to 1A06 I O processor card or Licensed Internal Code error A microprocessor exception occurred on the I O processor FI00130 FI00131 FI001...

Page 208: ...mer engineer directed to system problem analysis Problem Analysis Symbolic FRU Isolation SVCPROC Service Processor Card Problem Analysis Symbolic FRU Isolation B070 Reference Codes Notes 1 If the fail...

Page 209: ...mitting data Is the problem intermittent No Yes Perform the following procedures 1 INT PIP5 External Noise on Twinaxial Cables on page 333 2 INT PIP14 Station Protectors on page 339 Perform TWSC PIP1...

Page 210: ...ice Perform TWSC PIP1 on page 465 FI00601 FI00610 0026 WS IOP detected not valid pass through command Perform TWSC PIP1 on page 465 GAU9999 FI00610 0049 WS IOP detected wrong request or response from...

Page 211: ...ntermittent No Yes Perform the following procedures 1 INT PIP5 External Noise on Twinaxial Cables on page 333 2 INT PIP14 Station Protectors on page 339 Perform TWSC PIP1 on page 465 FI00602 FI00601 G...

Page 212: ...se from device Perform TWSC PIP1 on page 465 FI00601 FI00610 0126 WS IOP detected not valid pass through command Perform TWSC PIP1 on page 465 GAU9999 FI00610 0149 WS IOP detected wrong request or res...

Page 213: ...on page 333 2 INT PIP14 Station Protectors on page 339 Perform TWSC PIP1 on page 465 FI00601 FI00610 GAU7777 0191 WS IOP detected busy time out from device Perform TWSC PIP1 on page 465 FI00601 FI006...

Page 214: ...Perform the following procedures 1 INT PIP5 External Noise on Twinaxial Cables on page 333 2 INT PIP14 Station Protectors on page 339 Perform TWSC PIP1 on page 465 FI00604 FI00602 GAU8888 FI00610 020...

Page 215: ...0 Too many devices active on the workstation IOP This error occurs if you attempted to activate more workstations than allowed Switch off power to or remove one or more of the display stations except...

Page 216: ...GAU7777 Electrical interference GAU8888 Other work station on port is failing GAU9999 Error occurred with pass through command GAUBBBB Too many work stations are active on the workstation IOP GAUDMCC...

Page 217: ...en on Perform WSAC PIP1 on page 477 GXCEEEE FI00601 0109 WS IOP detected wrong device response to start command Perform WSAC PIP1 on page 477 FI00601 FI00615 0111 WS IOP detected wrong keyboard scan c...

Page 218: ...WSAC PIP1 on page 477 FI00604 GXC7777 FI00631 FI00730 0206 WS IOP detected wrong data from device Perform WSAC PIP1 on page 477 FI00604 FI00631 FI00730 0207 WS IOP detected wrong address from device P...

Page 219: ...AJDG301 CXCMAXI 5022 Procedure error in Licensed Internal Code AJDG301 5206 Communications controller storage not available CXCBUSY 56EA Clear to send signal dropped on modem interface GXCLINK FI0070...

Page 220: ...OP GXCBBBB B000 WS IOP fails to report part model and serial number Perform WSAC PIP1 on page 477 FI00615 C000 D000 WS IOP error not known AJLAG01 D001 Wrong or no external communications cable instal...

Page 221: ...in CRTLINSDLC command Communications Configuration CXCRPTO IDLTMR value in CRTLINSDLC command Communications Configuration CXCSNDT SHMNODE value in CRTLINSDLC command Communications Configuration CXC...

Page 222: ...rvice Functions information This is a partitioning configuration problem The partition is lacking the necessary resources to IPL Refer the customer to their software support FI00099 LPARCFG 1250 A pro...

Page 223: ...de in word 1 of the SRC Contact your next level of support LPARSUP 3113 A problem occurred during the IPL of a secondary partition The partition ID is characters 3 and 4 of the B2xx reference code in...

Page 224: ...ndary partition The partition ID is characters 3 and 4 of the B2xx reference code in word 1 of the SRC If word 3 is zero then this SRC is informational and can be ignored Otherwise there is a problem...

Page 225: ...during the IPL of a secondary partition The partition ID is characters 3 and 4 of the B2xx reference code in word 1 of the SRC Storage in the Primary partition could not be allocated for the LID manag...

Page 226: ...cters 3 and 4 of the B2xx reference code in word 1 of the SRC The secondary partition s LID failed to completely load into the the partition s mainstore area Contact your next level of support LPARSUP...

Page 227: ...and the IPL mode specified is where the kernel is located If the problem persists then record all words of the SRC and contact your next level of support LPARCFG 6910 A problem occurred during the IP...

Page 228: ...de in word 1 of the SRC An error condition was encountered when communicating with the load source IOP for the partition identified in the xx field of the B2xx SRC LPARSUP 8081 A problem occurred duri...

Page 229: ...red during the IPL of a secondary partition The partition ID is characters 3 and 4 of the B2xx reference code in word 1 of the SRC Partition processors did not start LIC within the timeout window FI00...

Page 230: ...03 TP03 RC04 TP04 RC05 TP05 same as above DATA012 DATA013 DATA016 DATA017 DATA018 DATA019 Miscellaneous Data Not applicable but may be needed for your next level of support 8 Characters The example be...

Page 231: ...ge 479 Determine the part number that is associated with the failing FI code v If the failing item is given as a Symbolic FRU go to Symbolic FRUs on page 495 to determine the part number Reference Cod...

Page 232: ...d s CCIN M02 U 4224 System Sub Card s CCIN M02 V 4225 System Sub Card s CCIN M02 W 4226 System Sub Card s CCIN M02 X 4227 System Sub Card s CCIN M02 Y 4228 System Sub Card s CCIN M02 Z 422D System Sub...

Page 233: ...515 System Sub Card s CCIN M05 N 4516 System Sub Card s CCIN M05 P 4517 System Sub Card s CCIN M05 Q 4518 System Sub Card s CCIN M05 R 451D System Sub Card s CCIN 451E System Sub Card s CCIN M05 J L N...

Page 234: ...C08 INT 7282 System bus error RIOPORT C08 A0 7283 System bus error RIOPORT C08 INT A0 7301 Bus expansion card FI00015 S09 7302 Optical link on Bus Expansion Adapter card failed FI00017 S09C 7303 Opti...

Page 235: ...or BackPlane ANYPROC M03 M04 8004 System Sub Card s CTLPNCD N02 A 8005 System Sub Card s CTLPNCD N02 B 8009 System Card s or BackPlane ANYMEM M02 M05 80A0 Service processor Licensed Internal Code AJD...

Page 236: ...N M02 T V X Z 8231 System Sub Card s CCIN M02 1 8232 System Sub Card s CCIN M02 2 8233 System Sub Card s CCIN M02 3 8234 System Sub Card s CCIN M02 4 8235 System Sub Card s CCIN M02 5 8236 System Sub...

Page 237: ...05 S 8522 System Sub Card s CCIN M05 T 8523 System Sub Card s CCIN M05 U 8524 System Sub Card s CCIN M05 V 8525 System Sub Card s CCIN M05 W 8526 System Sub Card s CCIN M05 X 8527 System Sub Card s CC...

Page 238: ...Bus Expansion Adapter card failed FI00017 S09A B C B306 Bus expansion card FI00015 S07 B307 Optical link on Bus Expansion Adapter card failed FI00017 S07C B308 Optical link on Bus Expansion Adapter ca...

Page 239: ...XTLVL C0A6 Main storage failure NOMSUSE C0E1 Service processor Licensed Internal Code AJDGP01 C200 System Card s or BackPlane CCIN M02 C201 System Sub Card s CCIN M02 A C202 System Sub Card s CCIN M02...

Page 240: ...N M02 8 C23D System Sub Card s CCIN C23E System Sub Card s CCIN M02 1 3 5 7 C23F System Sub Card s CCIN M02 2 4 6 8 C2FF System Sub Card s ANYMEMX M02 A THROUGH 8 C300 System Card s or BackPlane CCIN...

Page 241: ...d s CCIN M05 S U W Y C52F System Sub Card s CCIN M05 T V X Z C531 System Sub Card s CCIN M05 1 C532 System Sub Card s CCIN M05 2 C533 System Sub Card s CCIN M05 3 C534 System Sub Card s CCIN M05 4 C53...

Page 242: ...F30A Optical link on Bus Expansion Adapter card failed FI00017 S07A B C F30B Bus expansion card FI00015 S10 F30C Optical link on Bus Expansion Adapter card failed FI00017 S10C F30D Optical link on Bus...

Page 243: ...eference Codes The system processor detected a failure Collect data from Functions 11 12 and 13 of the system panel or words 1 through 9 from the Main Store Dump MSD screen This SRC beginning with B4...

Page 244: ...ons and Addresses on page 705 for the physical mapping of the information in the Location column Note The priorities are v Mandatory You should replace all mandatory failing items before the next IPL...

Page 245: ...tems 40E1 Mandatory Service processor Licensed Internal Code AJDGP01 4100 Mandatory System Card s or BackPlane CCIN M01 4200 Mandatory System Card s or BackPlane CCIN M02 4300 Mandatory System Card s...

Page 246: ...Mandatory System bus error RIOPORT M17 H1 7140 Mandatory System bus error RIOPORT M17 A0 A1 B0 B1 7141 Mandatory System bus error RIOPORT M17 C0 C1 D0 D1 7142 Mandatory System bus error RIOPORT M17 E0...

Page 247: ...stem Card s or BackPlane ANYPROC M05 M06 M16 M18 8004 High System Sub Card s CTLPNCD N02 A 8005 High System Sub Card s CTLPNCD N02 B 8009 High System Card s or BackPlane ANYMEM 800A High System Card s...

Page 248: ...High System Card s or BackPlane CCIN M24 B101 High System bus error RIOPORT M17 A0 B102 High System bus error RIOPORT M17 A1 B103 High System bus error RIOPORT M17 B0 B104 High System bus error RIOPOR...

Page 249: ...failed FI00017 S07B B309 High Optical link on Bus Expansion Adapter card failed FI00017 S07A B30A High Optical link on Bus Expansion Adapter card failed FI00017 S07A B C B30B High Bus expansion card F...

Page 250: ...or BackPlane CCIN M10 CB00 Low System Card s or BackPlane CCIN M11 CC00 Low System Card s or BackPlane CCIN M12 CD00 Low System Card s or BackPlane CCIN M13 CE00 Low System Card s or BackPlane CCIN M1...

Page 251: ...C08 A1 F283 Low System bus error RIOPORT C08 A0 A1 F301 Low Bus expansion card FI00015 S09 F302 Low Optical link on Bus Expansion Adapter card failed FI00017 S09C F303 Low Optical link on Bus Expansi...

Page 252: ...f support for assistance Problem Analysis Symbolic FRU Isolation NOMSUSE Main storage failure Problem Analysis Symbolic FRU Isolation RIOPORT System bus error Problem Analysis Symbolic FRU Isolation B...

Page 253: ...N part number and removal and installation procedure locate card position M06A and FRU name Clock Card in Table 41 on page 710 Exchange the failing item 9 If this did not fix the problem exchange the...

Page 254: ...ms on page 479 to determine which part number associated with the FI code is failing 2 If the failing item is a type number go to Type Model and Part Number list on page 885 to determine the part numb...

Page 255: ...r word 7 These four characters indicate the type of problem that exists and the recovery action to perform If these characters are 8402 or 2002 the compression disk unit is temporarily full of data Th...

Page 256: ...01 0402 A machine check occurred during authority initialization Perform LIC PIP8 on page 349 AJDG301 0403 Unhandled exception during IPL or install Perform LIC PIP8 on page 349 AJDG301 0405 Unhandled...

Page 257: ...Perform LIC PIP8 on page 349 AJDG301 0439 Opening the IPCF connection failed Perform LIC PIP8 on page 349 AJDG301 0440 Termination code is not valid Perform LIC PIP8 on page 349 AJDG301 0441 Power of...

Page 258: ...able Reinstall the Licensed Internal Code using Licensed Internal Code Install and Restore in the iSeries Service Functions information For more information contact IBM Service Support AJDG301 0901 Th...

Page 259: ...em Perform LIC PIP8 on page 349 AJDG301 1724 An attempt to create a segment failed The create could fail for two reasons v A code problem Perform LIC PIP8 on page 349 v No free auxiliary storage on th...

Page 260: ...information see Copying a Main Storage Dump under Working with Storage Dumps 4405 System ASP threshold exceeded after auto copy done Delete other system ASP copies or exit the Main Storage Dump Manage...

Page 261: ...ovider AJDG301 4731 Processor On Demand error detected The Processor On Demand Trial Activation period is not valid Contact your next level of support AJDG301 4733 Processor On Demand error detected C...

Page 262: ...rform Operations Console PIP1 on page 381 Otherwise perform TWSC PIP1 on page 465 FI00320 FI00602 UG3USR1 AJDG301 FI00380 5005 Service program failed The workstation adapter system console failed to r...

Page 263: ...cted a program exception System LIC detected a programming problem If performance or other system degradation is occurring the system may be operating with reduced resources Check the Product activity...

Page 264: ...missing IOP LIC code load System LIC detected a missing IOP LIC code load during IPL of the IOP This indicates that either the IOP code load is not installed on the system load source device or that...

Page 265: ...uled for power down as soon as possible Perform a system IPL If the IPL is successful then perform LIC PIP1 on page 342 to determine the cause of the problem If the system IPL is not successful perfor...

Page 266: ...ion Product Activity Log for system memory entries from approximately the same time Perform the actions indicated for those entries For more information on Logical Partitioning see the Logical Partiti...

Page 267: ...s related hardware on bus 4 may have failed including the HSL I O bridge or HSL cable connecting SPD bus 4 to the HSL loop Perform BUS PIP1 on page 285 FI00065 AJDG301 6901 Bus Expansion Adapter card...

Page 268: ...ces in system models and features installed If the Service Action Log is available then use the failing item list presented there for servicing this reference code If the Service Action Log is not ava...

Page 269: ...nd resources associated with it may not be operational For this reference code the failing item list presented in the Service Action Log can be different from the failing item list documented here Tha...

Page 270: ...i adapter bridge card slot error do not use card slot LED control failure do not use slot The card location is not available for use The Failing Item with the card slot error is in the Failing Item li...

Page 271: ...configuration change or error Multi adapter bridge has no IOP for the I O adapters LIC detected I O adapters under the multi adapter bridge but did not detect an I O processor The I O adapters are no...

Page 272: ...multi adapter bridge slot On the previous IPL an I O adapter was in the card slot specified in word 7 of the SRC That I O adapter was not detected on this IPL See the MABRCFG symbolic FRU for the lis...

Page 273: ...on Log is available then use the failing item list presented there for servicing this reference code If the Service Action Log is not available then use the failing item list documented here By follow...

Page 274: ...rejected the assignment of or the removal of an I O adapter The direct select address in word 7 of the SRC specifies the location of the IOA The direct select address of the IOP is in word 5 of the S...

Page 275: ...g SAL may vary from the failing item list given in this document Use the FRU list in the SAL if the SAL is available to you If you find either a B600 6982 or B600 6984 SRC logged at approximately the...

Page 276: ...roduct Activity Log PAL of this system for a B600 6985 and this loop s resource name logged after the repairs you made on the other system s If there is a 6985 logged after the repairs on the other sy...

Page 277: ...in hexadecimal format You must convert the hexadecimal loop number into decimal format to recognize the loop number in HSM This SRC can be caused by a tower on the HSL loop powering off This SRC may a...

Page 278: ...eplacing parts HSL failures are SAL entries with HSL I O Brige and Network Interface Controller NIC resources Ignore B600 6982 and B600 6984 entries If there are HSL failures on other system s then co...

Page 279: ...L if the SAL is available to you SVCPROC 6991 to 6992 Service processor failure AJDGP01 6993 Service processor failure A failure occurred with the service processor hardware or the service processor L...

Page 280: ...rvice action required Opticonnect normal remote disconnection from OptiConnect participation This reference code is informational only HSL Opticonnect disconnected normally from a remote node The loca...

Page 281: ...ge or a power problem in an expansion I O tower or unit on this loop Examine the Service Action Log SAL on the local system or partition for HSL failures on the same HSL loop at approximately the same...

Page 282: ...he local system or partition and the remote system or partition could have caused this error Check for SRCs with FRUs like HSL cables HSL I O bridge or a power problem in an expansion I O tower or uni...

Page 283: ...ition for HSL failures on the same HSL loop or with the Network Interface Controller at approximately the same time this error occurred Examine the remote system or partition for problems Examine the...

Page 284: ...evel of support with the information you have collected AJDG301 REM_SYS LOC_SYS 69CF Abnormal or unexpected HSL OptiConnect disconnection from a remote system or partition LIC internal error All syste...

Page 285: ...ist based on system model and features installed FI00182 FI00203 FI00055 LBUSADP AJDG301 69E0 Bus Expansion Adapter card failed An internal error was detected on a remote bus adapter card Perform BUS...

Page 286: ...dure PDP will indicate whether the original timeout condition still exists and what the corrective actions should be AJDG301 GG3PL03 GG3PL01 GG3PL02 7101 APPN session initiation attempt has failed Thi...

Page 287: ...d in the System Unit has been exceeded 7208 Battery Power Unit needs service The replacement period for BPU 2 installed in the System Unit has been exceeded 7209 Battery Power Unit needs service The r...

Page 288: ...following service to an optical library Contact your hardware service provider OPTLCBL DRVSWCH CFFD Optical drive failure OPTLDRV CFFF Media determined to be bad in Optical library F103 Main storage d...

Page 289: ...Problem Analysis Symbolic FRU Isolation MABRCFG Multi adapter bridge configuration change or error Problem Analysis Symbolic FRU Isolation MASBUS Multi adapter bridge card slot or card bus Problem An...

Page 290: ...card Problem Analysis Symbolic FRU Isolation STORIOA Active I O processor Problem Analysis Symbolic FRU Isolation SVCDOCS Customer engineer directed to system problem analysis Problem Analysis Symbol...

Page 291: ...PIP7 Electromagnetic Interference EMI 334 INT PIP8 Grounding 334 INT PIP9 Utility Power and Battery Power Units 336 INT PIP14 Station Protectors 339 INT PIP16 Licensed Internal Code 339 INT PIP18 PTF...

Page 292: ...CIN 515 CDAWKLD 521 CDTRAY 521 CECPWR 521 CHECK 522 CLKCARD 522 CLCKCRD 522 CMPRES1 523 CRYPBAT 523 CTLPNCD 523 CTLPNL 524 CVTCARD 524 DEVBPLN 525 DEVICE 525 DEVTERM 525 DIMM 0 526 DIMM 1 527 DIMM 2 5...

Page 293: ...oblem Isolation Procedures Overview Note Symbolic FRUs FIs and BUS PIPs will use the terms partition and logical partition to indicate any single partition in a system which has multiple partitions If...

Page 294: ...The SRC This table defines the fields of the SRC and their corresponding Control Panel function Word 7 of the SRC allows you to determine the correct Bus number bus type multi adapter bridge number m...

Page 295: ...n page 282 Search for the bus number the multi adapter bridge number and the multi adapter bridge function number in the Card Position Table that matches the system unit or the I O tower type where th...

Page 296: ...SA Item DSA Points to Position Label and PCI Data Width 270 All 0001 1 0 Embedded IOP MB1 1 PCI IOP or IOA Card C07 32 bit 2 PCI IOP or IOA Card C01 32 bit 3 PCI IOP or IOA Card C06 32 bit 4 PCI IOP o...

Page 297: ...adapter Bridge Function Number in DSA Item DSA Points to Position Label and PCI Data Width 0001 FC 9074 and FC 9079 towers only 7 0 Service Processor FC 9074 FC 9079 Only CB1 First bus under the HSL I...

Page 298: ...IOP or IOA Card C06 64 bit 4 PCI IOP or IOA Card C07 64 bit 6 PCI IOP or IOA Card C08 64 bit F Multi adapter Bridge CB1 Table 11 External xSeries Server iSeries Adapter Machine Type 1519 Card Positio...

Page 299: ...287 This ends the procedure BUS PIP5 This procedure will attempt to identify a failing I O adapter card controlled by the IOP processor which you are performing isolation on 1 Do you have a frame ID...

Page 300: ...O tower other than an SPD Migrated Tower Perform BUS PIP IOP 02 Isolate to Failing I O Adapter Resource on page 309 If BUS PIP IOP 02 directs you to return to this procedure then return to the procedu...

Page 301: ...e migrated tower feature code that you recorded This ends the procedure BUS PIP CNSL01 This procedure will direct you to exchange the I O processor for the system or partition console 1 Does the syste...

Page 302: ...he IOP by going to the bus overview section of this document and locate the card position table for the frame type feature you recorded using the bus and card logical address you recorded Follow the p...

Page 303: ...r from the SRC if you do not already have it The loop number is in word 7 of the SRC in hexadecimal format If you are working from the Service Action Log SAL it may be displayed in the FRU description...

Page 304: ...orded in Appendix G HSL Link Status Diagnosis Form on page 967 to answer the following question Is the frame ID recorded in column A for the first failing resource the same frame ID number recorded in...

Page 305: ...ormation screens follow the leading or trailing port function to the frame and port pair that you recorded as the second failing resource in column A In column B record the port status for the same tw...

Page 306: ...ded in column D If the port s status is Failed in both column B and column D then mark in the same row of column E the letter X otherwise leave this row in column E blank 30 Compare column C with colu...

Page 307: ...42 on page 294 of this procedure 38 Exchange the HSL I O Bridge in the frame by performing the following a If the frame is a FC 5033 FC 5034 or FC 5035 SPD Migrated Tower then exchange the HSL I O Bri...

Page 308: ...e second failing resource an I O expansion tower Yes No Go to step 74 on page 297 of this procedure 47 Locate and move to the frame identified in column A for the second failing resource Label the cab...

Page 309: ...mbers Models 830 SB2 LEDs are located in pairs directly below the optical ports for the HSL cable There is one 1 LED associated with each port and they are labeled as B0 1L B0 2L B1 1L B1 2L See Figur...

Page 310: ...nd tighten the connector s screws within 30 seconds of when the cable makes contact with the port If you do not the link will fail and you must disconnect and reconnect again If the connector screws a...

Page 311: ...hange any internal HSL cables at this time 75 Is the leading port status of the HSL link from the first failing resource failed Yes No The link is now functioning Go to step 79 on page 298 of this pro...

Page 312: ...this procedure again Go to step 1 on page 289 of this procedure 83 Call your next level of support This ends the procedure BUS PIP HSL 02 BUS PIP HSL 02 Use HSM to examine the HSL Loop to find failing...

Page 313: ...source name that you recorded g Record the frame ID card position and port Record this information for the first failing link in Appendix G HSL Link Status Diagnosis Form on page 967 h Select the Disp...

Page 314: ...the HSL cable connector and port using the tools and procedures listed in symbolic FRU OPT_CLN on page 561 Go to step 22 of this procedure 21 Wait at least 30 seconds 22 Reconnect the cable to the po...

Page 315: ...viously recorded 9 Is the status of the Leading port to next resource operational Yes No You have found the first failed resource in the link You will be directed to find the other failed resource on...

Page 316: ...turn to the Logical hardware associated HSL rings display i Select the Associated packaging resources option for the HSL I O adapter with the resource name that you recorded for the second failed reso...

Page 317: ...o find a failing I O Bridge resource 1 Sign on to SST or DST 2 Select Start a service tool 3 Select Hardware service manager 4 Select Logical hardware resources 5 Select High speed link HSL resources...

Page 318: ...n an optical link No Yes Clean the HSL cable connector and port using the tools and procedures listed in symbolic FRU OPT_CLN on page 561 Go to step 20 of this procedure 19 Wait at least 30 seconds 20...

Page 319: ...pears is showing the port status of the Network Interface Controller NIC for the loop that you selected Starting in the first row of the table record the resource type name and the system tower type m...

Page 320: ...lect Hardware Service Manager 4 Select Logical Hardware Resources 5 Select High Speed Link HSL Resources 6 Move the cursor to the HSL loop that you are here to examine Select the Resources associated...

Page 321: ...ice Tool 3 Select Hardware Service Manager 4 Select Logical Hardware Resources 5 Select High Speed Link HSL Resources 6 Move the cursor to the HSL loop that you are here to examine Select the Resource...

Page 322: ...cord the Link type Copper or Optical on the worksheet that you are using in the field describing the cable type f Record the resource name on the display g Select the Cancel function to return to the...

Page 323: ...IP IOP 03 on page 311 This ends the procedure 2 From the SAL screen for the SRC record the count 3 Go to the SST DST screen in the partition which reported the problem Use STRSST if OS 400 is running...

Page 324: ...orking on if the I O adapters are not already displayed 20 Move the cursor to the first IOA that is assigned to the IOP 21 Select the Associated packaging resource s option for the IOA where the curso...

Page 325: ...by performing the following a Record the bus number BBBB the multi adapter bridge number C and the multi adapter bridge function number c from the Direct Select Address DSA See Breaking Down The SRC...

Page 326: ...ns that you are instructed to work with The removal and exchange procedures for those positions will guide you through the HSM concurrent maintenance functions This procedure will guide you to the cor...

Page 327: ...stem or partition Repeat step 14 for another one of the I O adapter cards that you removed If you have reconnected all of the I O adapters and the SRC or failure that sent you to this procedure does n...

Page 328: ...card position in the FRU Locations and Failing Items table for the frame type that you recorded FRU Locations and Failing Items tables are in Locations and Addresses on page 705 29 Install the origina...

Page 329: ...Record the card position and the DSA from the card position table for each card position that is controlled by the same multi adapter bridge 6 Look in the Service Action Log SAL see Using the Service...

Page 330: ...lowing a Select the Associated packaging resource s option b Select the Display detail option c Record its location 18 Power off the frame or tower see Powering On and Powering Off the System and Logi...

Page 331: ...ng this procedure Go to BUS PIP VERIFY RA on page 323 This ends the procedure BUS PIP MAB 04 Introduction This procedure isolates a failing PCI I O processor card from an SRC when the system or logica...

Page 332: ...tions option under SST DST Then from the Primary partition use HSM concurrent maintenance to power off the card positions that you are instructed to work with The removal and exchange procedures for t...

Page 333: ...This ends the procedure 15 Does a different SRC occur Yes No Perform BUS PIP VERIFY RA on page 323 This ends the procedure 16 Follow the service procedures for the new SRC Start with Starting Point f...

Page 334: ...B value to decimal Search for the decimal bus number in HSM or the System Configuration Listing to determine which frame or I O tower contains the failing item Record the frame or tower type 2 Record...

Page 335: ...ce s then select the option Display detail and record the frame ID card position and part number Return to the procedure that sent you here This ends the procedure 11 Search for the multi adapter brid...

Page 336: ...e that you recorded from the DSA Record the resource name of the bus for later use h From the Logical Hardware Resources on System Bus display select the function Include non reporting resources 15 Fr...

Page 337: ...procedure to verify an HSL PCI or multi adapter bridge repair 1 If you were previously told to power off a system or logical partition or an expansion tower during this service action then you need t...

Page 338: ...this procedure 7 Display the logical hardware resource information for the non operational I O processors For all I O processors and I O adapters that are failing record the bus number BBBB board bb a...

Page 339: ...the operating mode with which the customer was originally running If the system was powered off select the mode on the system control panel If a secondary partition was powered off select the mode on...

Page 340: ...m the problem summary form or problem log For details on line description information see the Starting a Trace section of Work with Communications Trace in the iSeries Service Functions information 2...

Page 341: ...g to the EIA TIA 568A standard i e Pins 1 and 2 using the same twisted pair Pins 3 and 6 using the same twisted pair Pins 4 and 5 using the same twisted pair Pins 7 and 8 using the same twisted pair Y...

Page 342: ...n the network v The configuration of any system or device on the network v Intermittent problems on the network v A new SRC go to Starting Point for All Problems on page 4 or ask your next level of su...

Page 343: ...cause code 0002 If any of the reference codes are not 0000 go to step 6 of this procedure and use the reference code that is not 0000 Note Use the characters in the Type column to find the correct re...

Page 344: ...nel No Yes Go to step 12 of this procedure 9 Does the Disk Configuration Error Report display or the Disk Configuration Warning Report display appear on the console with one of the following listed v...

Page 345: ...nit go to Disk Unit in Chapter 4 Removal and Installation Procedures on page 617 This ends the procedure 15 Use the reference code to correct the problem This ends the procedure 16 Was disk unit 1 the...

Page 346: ...common source of electrical noise is lightning DANGER To prevent a possible electrical shock during an electrical storm do not connect or disconnect cables or station protectors for communications li...

Page 347: ...from the existing system before you add or remove a device RSFTD203 DANGER To prevent a possible electrical shock during an electrical storm do not connect or disconnect cables or station protectors...

Page 348: ...ermine the source of the noise This ends the procedure INT PIP8 Grounding This procedure contains actions to ensure that the system is electrically grounded correctly DANGER An electrical outlet that...

Page 349: ...nsformer system power module motor generator must be connected to a ground point as defined above v The service entrance ground bar must connect to a ground point as defined above v All ground connect...

Page 350: ...are crossed for example a ground wire crossed with a wire that has voltage on it 8 For a diagram of grounding in a typical power distribution system see Appendix C in the Physical Planning Reference...

Page 351: ...o that unit No other equipment may get its AC voltage from the same circuit breaker 7 Check all circuit breakers in the network that supply AC power to the iSeries 400 system as follows v Ensure that...

Page 352: ...The de rating factor equals the crest factor multiplied by the RMS load current divided by the peak load current where the v Crest factor is the peak repetitive current rating of the uninterruptable p...

Page 353: ...n protectors on the twinaxial cables to the failing workstations See chapter 9 section F in the iSeries 400 Technical Information Manual SY44 0008 for additional information on station protectors This...

Page 354: ...he system error log then record all of the SRC data words save all of the error log data and contact your next level of support to submit an APAR 2 If the control panel is displaying SRC data words sc...

Page 355: ...roblem see the PTF summary list to find PTFs with this SRC symptom Then return here and answer the following question Did you find and apply a PTF for this problem No Yes This ends the procedure 7 Ask...

Page 356: ...IC PIP1 Note Determine if the system has logical partitions Go to Determining if the System Has Logical Partitions on page 943 before continuing with this procedure Note If the system has logical part...

Page 357: ...ds 1 9 from the control panel or from the DST Main Storage Dump screen see Error Recovery for Dumps Reporting the Error in the iSeries Service Functions information 11 The system has already taken a p...

Page 358: ...eted the system console should be at the DST display If the DST display does not appear on the system console go to BUS PIP1 on page 285 Otherwise go to step 6 of this procedure 3 Perform a main stora...

Page 359: ...DST Sign On display appear Yes No Go to step 3 of this procedure 2 Perform the following see Dedicated Service Tools DST in the iSeries Service Functions information a Select the Start a Service Tool...

Page 360: ...of function 13 word 7 to find the card direct select address in BBBBCcbb format BBBB Bus number Cc Card direct select address bb board address Go to step 14 of this procedure 4 Does the console displ...

Page 361: ...nt SRC than the one that sent you to this procedure Yes No The problem appears to be intermittent Ask your next level of support for assistance This ends the procedure 11 Use the new SRC to correct th...

Page 362: ...Perform the following a Power off the system b Remove the IOP card c Power on the system Does the SRC that sent you to this procedure appear on the control panel or appear as a new entry in the servic...

Page 363: ...IOP storage dump to removable media This ends the procedure LIC PIP8 Note Determine if the system has logical partitions Go to Determining if the System Has Logical Partitions on page 943 before conti...

Page 364: ...m the logical partition that reported the problem Read the Overview on page 341 before continuing with this procedure How to Find the Cause Code 1 Were you given a cause code by another procedure No Y...

Page 365: ...t restored the data to the disk unit No Yes Ignore SRC A600 5090 Continue with the disk unit exchange recovery procedure see Disk Service Support in Recovery Procedures on page 893 This ends the proce...

Page 366: ...n c Select the Display disk configuration option d Select the Display disk configuration status option Are any disk units missing from the configuration Note Missing disk units are indicated by an ast...

Page 367: ...see Using the Service Action Log on page 9 This ends the procedure 15 Press F11 then press the Enter key to display the details Do all of the disk units listed on the display have a reference code of...

Page 368: ...disk units are using mirrored protection you may need to use Display Disk Status to answer the question No Yes Go to step 27 of this procedure 26 Go to the service information for the specific disk un...

Page 369: ...ing Function 21 see Control Panel Functions in the iSeries Service Functions information 2 Select the Work with disk units option and take the actions to protect the system If you do not know what act...

Page 370: ...ign 1 Determine the failing unit by type model serial number or address given in words 4 7 see Hardware SRC Formats in the iSeries Service Functions 2 See the service information for the specific stor...

Page 371: ...after you complete the repair This ends the procedure 000C One of the mirror protected disk units has no more alternate sectors to assign 1 Determine the failing unit by type model serial number or ad...

Page 372: ...rocessor card see Chapter 4 Removal and Installation Procedures on page 617 For the location of the card see Locations and Addresses on page 705 This ends the procedure 0015 The mirrored load source d...

Page 373: ...the add The disk unit is formatted during functional operation This ends the procedure 001A The load source disk unit data is down level The load source disk unit is mirror protected The system is usi...

Page 374: ...option 5 on the warnings and correct the problem This ends the procedure 001E The load source data must be restored Go to Disk Service Support on page 893 This ends the procedure 001F Licensed Interna...

Page 375: ...ystem password option from the prompt v Have the customer contact the marketing representative immediately to order a new system password from IBM This ends the procedure 0022 A different compression...

Page 376: ...m an IPL to DST see Dedicated Service Tools DST in the iSeries Service Functions information 2 On the Service Tools display select the Start a Service Tool option see the iSeries Service Functions 3 S...

Page 377: ...Overview on page 341 before continuing with this procedure How to Find the Cause Code 1 Were you given a cause code by another procedure No Yes Use the cause code given by the other procedure Go to st...

Page 378: ...671x Disk Units No Yes Go to step 4 of this procedure 3 Attempt to get all devices attached to the IOP to Ready status by performing the following a The IOP address IOP Direct Select Address to use i...

Page 379: ...IOA attached to the IOP Yes No Go to step 13 of this procedure 10 Exchange the IOP Use the IOP direct select address from step 2 on page 364 to find the location See Locations and Addresses on page 7...

Page 380: ...cted device parity protection to be enabled Select Manual mode and perform an IPL to DST see Dedicated Service Tools DST in the iSeries Service Functions information Correct the problem by doing the f...

Page 381: ...to reclaim cache storage Note The system operator may want to restore data from the most recent saved tape after you complete the repair This ends the procedure 000D The system disk capacity has been...

Page 382: ...in which the IASP was created This ends the procedure 0030 The mirrored IASP configuration source disk unit has a disk configuration status of unknown and is missing from the disk configuration Go to...

Page 383: ...oes the communication loss condition have these symptoms Yes No Go to step 6 of this procedure 4 Verify that all Licensed Internal Code PTFs have been applied to the system Apply any Licensed Internal...

Page 384: ...edure 11 Are characters 7 8 of the top 16 character line of function 12 2 rightmost characters of word 2 equal to 27 Yes No Go to step 16 of this procedure 12 Use the word 1 through 9 information reco...

Page 385: ...the bottom 16 character line of function 12 4 rightmost characters of word 5 equal to 0000 No Yes Go to step 22 of this procedure 19 Disk information available in this step is v Characters 13 16 of th...

Page 386: ...ct select address v Characters 1 8 of the bottom 16 character line of function 13 word 8 contains the disk unit type level and model number Are characters 1 4 of the bottom 16 character line of functi...

Page 387: ...Correct any loose connections and ensure that the terminating plug is installed tightly b Check the address switches on the backs of all of the units connected to the magnetic storage I O processor ca...

Page 388: ...No A different SRC or reference code occurred Use the new SRC or reference code to correct the problem see Chapter 2 Unit Reference Codes on page 59 This ends the procedure This ends the procedure 36...

Page 389: ...mp is complete e Perform an IPL to DST see Dedicated Service Tools DST in the iSeries Service Functions information Does a different SRC occur or does a display appear on the console showing reference...

Page 390: ...n and perform a system IPL This ends the procedure 5 Use the Accept load source disk unit option to accept the new load source into the current partition a Go to SST DST in the current partition and s...

Page 391: ...DST options section of the DST chapter in the iSeries Service Functions information Yes No Go to step 16 on page 378 of this procedure 10 Is the partition that is reporting the error the Primary parti...

Page 392: ...on Accept load source disk unit This ends the procedure 16 One or more B600 5311 SRCs have been logged in the same partition Do all of the B600 5311 errors have a resource which is a non configured di...

Page 393: ...on data c From the Recover configuration data screen select the option Clear non configured disk unit configuration data d Select each former load source in the list Press enter e Continue the system...

Page 394: ...x 5001 or B6xx 5001 A6xx 5004 or B6xx 5004 A6xx 5007 or B6xx 5007 A6xx 5008 or B6xx 5008 v The status in the iSeries 400 Operations Console window remains Connecting console The following symptoms can...

Page 395: ...1 A6xx 5004 or B6xx 5004 A6xx 5007 or B6xx 5007 A6xx 5008 or B6xx 5008 v The status in the iSeries 400 Operations Console window remains Connecting console Note Determine if the system has logical par...

Page 396: ...ply 12 Follow the instructions in any prompts that may show up If you are presented a window in which you might replace a newer file with an older one click Yes to keep the newer file 13 Follow one of...

Page 397: ...If no data was returned there is no connectivity and you should replace each of the following items one at a time and repeat this test v Operations Console cable P N 97H7557 v 2745 IOA v 2771 IOA If...

Page 398: ...onsole PIP1 on page 381 for assistance in determining if the PC and iSeries 400 have connectivity This ends the procedure 2 Is the status in the iSeries 400 Operations Console window any of the follow...

Page 399: ...00000000 No Yes Report the problem to your next level of support This ends the procedure 4 Is word 17 equal to 00000001 No Yes The ASYNC adapter was not detected Ensure that the ASYNC adapter card is...

Page 400: ...are is not operational Replace the hardware and try again This ends the procedure 13 The network cable is not attached to the LAN adapter the cable is defective or the network is not operational This...

Page 401: ...nnect or disconnect signal cables RSFTD004 DANGER To prevent a possible electrical shock during an electrical storm do not connect or disconnect cables or station protectors for communications lines d...

Page 402: ...on the control panel c Press the Enter key d Enter the password on the DST Sign On display You need the customer password to get to the Use Dedicated Service Tools DST display 4 Select the Start a Ser...

Page 403: ...frames Does a power reference code occur Yes No Go to step 12 on page 391 of this procedure 2 Perform the following a Power off the frame that you are working on Frames with FC 5078 0578 attached tra...

Page 404: ...is procedure Disregard an AMD SRC if it occurs during this step b Power on the system or frame that you are working on Frames with FC 5078 0578 attached reconnect the lower frame power supply AC jumpe...

Page 405: ...the cards that you removed in step 1 on page 389 of this procedure c Reconnect the AC power cable to the unit that you are working on d Power on the system or frame that you are working on Frames with...

Page 406: ...AC jumper cables at the AC input battery charger or at the AC modules on dual line cord frames b Disconnect all of the I O devices tape diskette or disk units that you connected in step 16 of this pr...

Page 407: ...b Reconnect power supply P02 removed in step 2 of this procedure c Power on the system Does a power reference code occur No Yes Exchange the power supply P02 reconnected in this step This ends the pr...

Page 408: ...a power reference code occur No Yes Exchange the last card that you reinstalled in this step 11 Have you reconnected all the cards Yes No Repeat step 10 of this procedure reinstalling next card 12 Rep...

Page 409: ...ower off the frame that you are working on b Remove the new power supply P01 and replace it with the original power supply P01 after switching the B01 assembly back to the original supply c Remove pow...

Page 410: ...olic FRU CTLPNL v PCI backplane assembly location CB1 symbolic FRU TWRCARD This ends the procedure 7 Perform the following a Power off the frame that you are working on b Reinstall 1 of the cards that...

Page 411: ...power outlets b Use a multimeter to measure the AC voltage at the customer s AC power outlets Is the AC voltage from 200 V AC to 240 V AC Yes No Perform the following a Inform the customer that the AC...

Page 412: ...AC module for the SRC you are working on b Use a multimeter to measure the AC voltage at the AC module end of the mainline AC power cable 13 Is the AC voltage from 200 V AC to 240 V AC No Yes Exchang...

Page 413: ...ing measured RSFTD005 a Disconnect the mainline AC power cable identified in the previous step from the AC module b Use a multimeter to measure the AC voltage at the AC module end of the mainline AC p...

Page 414: ...nds use one hand when possible to connect or disconnect signal cables RSFTD004 DANGER To prevent a possible electrical shock during an electrical storm do not connect or disconnect cables or station p...

Page 415: ...to the outer rim Use a soft lint free cloth or lens tissue Always handle the disc by the edges to avoid finger prints If the IPL media is tape clean the recording head in the tape unit Use the correct...

Page 416: ...page 617 If the failing item list contains FI codes see Failing Items on page 479 to help determine part numbers and location in the system This ends the procedure 9 Does the Disk Configuration Error...

Page 417: ...rror Report display or the Disk Configuration Warning Report display appear on the console No Yes Select option 5 then press F11 then press the Enter key to display the details If all of the reference...

Page 418: ...em has logical partitions Go to Determining if the System Has Logical Partitions on page 943 before continuing with this procedure Note If the system has logical partitions perform this procedure from...

Page 419: ...stem This ends the procedure 7 Is the SRC the same one that sent you to this procedure Yes No Record the SRC on the Problem Summary Form see Appendix A Problem Summary Form on page 951 Then go to Chap...

Page 420: ...em Go to SDIOP PIP16 step 7 to continue isolating the problem This ends the procedure 13 On some of the displays that are listed in step 9 of this procedure you must press F11 to display reference cod...

Page 421: ...e failing unit Note If the system has logical partitions perform this procedure from the logical partition that reported the problem See iSeries Service Functions for more information on logical parti...

Page 422: ...ems on page 479 to find the devices identified by FI code FI01105 FI01106 or FI01107 in the failing item list c Disconnect one of the devices that are identified by the FI code other than the load sou...

Page 423: ...res on page 617 This ends the procedure 14 Is the SRC or reference code the same one that sent you to this procedure Yes No Record the SRC or reference code on the Problem Summary Form Then go to step...

Page 424: ...ted by exchanging the last device you disconnected No Yes This ends the procedure 20 Reconnect the devices you disconnected previously in this procedure 21 Use the original SRC and exchange the failin...

Page 425: ...he Type column to find the correct reference code table 5 Look at the product activity log see Product Activity Log in the iSeries Service Functions information Is an SRC logged as a result of this IP...

Page 426: ...he card slot location for the I O card see Locations and Addresses on page 705 b The unit reference code indicates the SCSI bus that has the problem URC SCSI Bus 3020 0 3021 1 3022 2 To find the bus a...

Page 427: ...Determining if the System Has Logical Partitions on page 943 before continuing with this procedure Note If the system has logical partitions perform this procedure from the logical partition that repo...

Page 428: ...roblems on page 4 This ends the procedure 6 Determine the device unit reference code URC from the SRC If the Disk Configuration Error Report display or Disk Configuration Warning Report display appear...

Page 429: ...ocedure 12 Ask your next level of support for assistance This ends the procedure SDIOP PIP19 Introduction Note Determine if the system has logical partitions Go to Determining if the System Has Logica...

Page 430: ...y for this SRC Get the Physical location of the I O card If you cannot perform a type A or B IPL perform a type D IPL from removable media Select the Product Activity Log option and display the Produc...

Page 431: ...ove the cache adapter card 8 Perform an IPL to DST see Dedicated Service Tools DST in the iSeries Service Functions information If you cannot perform a type A or B IPL perform a type D IPL from remova...

Page 432: ...ct activity log option and display the Product Activity Log entry for this SRC If you cannot perform a type A or B IPL perform a type D IPL from removable media Select the Product Activity Log option...

Page 433: ...from removable media b Select the Work with disk units option Did you get to DST with a Type D IPL Yes No 1 Select the Work with disk configuration option 2 Select the Work with device parity protecti...

Page 434: ...t is not compatible with other disk units in the disk array or when a disk unit has failed The disk array is running but it is not protected You were sent to this procedure from URC 9025 or 9030 1 Fin...

Page 435: ...ogical Partitions on page 943 before continuing with this procedure Note If the system has logical partitions perform this procedure from the logical partition that reported the problem 1 Display the...

Page 436: ...correct the problem see Chapter 2 Unit Reference Codes on page 59 This ends the procedure 2 Has the I O card or have the devices been repaired or reconfigured recently Yes No Note any other errors th...

Page 437: ...t Activity Log entry for this SRC Press the F9 key for address information in the Product Activity Log entry for this SRC This is the I O card address If you cannot perform a type A or B IPL perform a...

Page 438: ...isk units Perform the following a Physically remove the problem disk units and return them to their original location Note The Product Activity Log I O processor and cache adapter card information fie...

Page 439: ...ll Problems on page 4 to correct the problem This ends the procedure SDIOP PIP25 Introduction Note Determine if the system has logical partitions Go to Determining if the System Has Logical Partitions...

Page 440: ...F The unit address of the I O card is hexadecimal offset 18C through 18F 4 For a type A or B IPL view the Additional Information to see the formatted log information For a type D IPL see More Informat...

Page 441: ...ork with disk units option Did you get to DST with a Type D IPL Yes No Select the Work with disk unit recovery option Then continue with the next step of this procedure c Select the Initialize and for...

Page 442: ...duct Activity Log entry for this SRC This is the I O card address If you cannot perform a type A or B IPL perform a type D IPL from removable media Select the Product Activity Log option and display t...

Page 443: ...f this procedure c Select the Initialize and format disk unit option for each disk unit When the new disk unit is initialized and formatted the display shows that the status is complete This may take...

Page 444: ...this SRC The direct select address DSA of the I O card is in the format BBBB Cc bb BBBB hexadecimal offsets 4C and 4D Cc hexadecimal offset 51 bb hexadecimal offset 4F The unit address of the I O card...

Page 445: ...moved from a different location on this system go to step 4 of this procedure If the devices from step 1 of this procedure are now installed on another I O card and they were moved there before the de...

Page 446: ...procedure Note If the system has logical partitions perform this procedure from the logical partition that reported the problem 1 Find the location of the I O card with the cache adapter card problem...

Page 447: ...wering On and Powering Off the System and Logical Partitions on page 922 b Install the correct cache adapter card you found in step 2 see Chapter 4 Removal and Installation Procedures on page 617 c Se...

Page 448: ...data may be lost Perform the following a Replace the new cache directory card with the original cache directory card from the failed storage I O adapter see Type 2748 2763 2778 Cache Directory Card on...

Page 449: ...s service action perform the following a Power off the system see Powering On and Powering Off the System and Logical Partitions on page 922 b Replace the cache directory card from the failed storage...

Page 450: ...ng with this procedure Note If the system has logical partitions perform this procedure from the logical partition that reported the problem You were sent to this procedure from URC 9011 Attention The...

Page 451: ...ee SRC Address Formats on page 936 Use the address to find the location See Locations and Addresses on page 705 Terminating plug See DEVTERM on page 525 for more information Also see Locations and Add...

Page 452: ...val and Installation Procedures on page 617 v Hardware Service Manager in the iSeries Service Functions information SP PIP42 This procedure is for IPL failures that terminate very early in the IPL Thi...

Page 453: ...f the SRC data words and describe the operation that was being attempted 2 Power off the system from the control panel Check the cables and connections between the System Unit the load source IOP and...

Page 454: ...a word 17 in control panel function 13 Replace the load source IOP If the SRC data word 16 in control panel function 13 is 00300002 then The load source device failed to respond to the first storage I...

Page 455: ...s 00240000 then The load source device failed to complete a command successfully The device unit address is in SRC data word 18 in control panel function 13 Replace the load source device unit or isol...

Page 456: ...hile communicating with the load source device The device unit address is in SRC data word 18 in control panel function 13 Replace the load source device unit or isolate a problem on that device inter...

Page 457: ...the problem is on the processor side Any value other than C indicates the problem is not on the processor side The following safety notices apply throughout this section Read all safety procedures be...

Page 458: ...l 1 Select function 04 Lamp Test on the control panel and press the Enter key 2 Look at the display panels on the System Unit and all attached Expansion Units Note The SPCN lamp test is active for onl...

Page 459: ...ention light v Manual light v Normal light v Auto light v Secure light v The 8 character display segments No Yes The control panel lights are working correctly This ends the procedure 3 Exchange the f...

Page 460: ...NGER To prevent power from switching on automatically during service procedures select manual or secure mode on the system unit control panel or disconnect the cables that connect to J15 and J16 on th...

Page 461: ...blem Analysis Repair and Parts This ends the procedure 6 Are you working on an 8mm tape drive Yes No Go to step 8 of this procedure 7 Is the system powered on Yes No The 8mm tape drive cannot operate...

Page 462: ...the power problem b When you have corrected the power problem go to TU PIP3 on page 451 This ends the procedure 11 The tape unit is powered on and runs its power on self test Wait for the power on sel...

Page 463: ...is complete Cleaning takes up to 5 minutes Is the Disturbance light on continuously No Yes Repeat this step while using a new cleaning cartridge If you are using a new cleaning cartridge and the Dist...

Page 464: ...tridge part 46G2660 If this is your first time through this step get a new diagnostic cartridge Go to step 3 of this procedure to clean the tape drive again Afterwards run the read self test and hardw...

Page 465: ...cartridge to indicate that it failed with a permanent error b Discard this data cartridge when v Volume statistics if available indicate a problem with the data cartridge v A total of three permanent...

Page 466: ...mpleted the removal and installation procedure continue with the next step of this procedure 3 Are you working with a tape unit in the system unit or in an expansion unit Yes No Go to step 5 of this p...

Page 467: ...he VFYTAP command end successfully No Yes This ends the procedure 13 Record the SRC on the Problem Summary Form see Appendix A Problem Summary Form on page 951 Is the SRC the same one that sent you to...

Page 468: ...nected internally These devices do not need and should not have an external terminating plug 3 Did you press the Unload switch in step 1 of this procedure Yes No Press the Unload switch on the front o...

Page 469: ...the command line Did you record an I O processor IOP resource name in step 6 of this procedure No Yes Perform the following a Select the Work with resources option for that resource b Record the Confi...

Page 470: ...tus command on the command line b Select the Vary off option for the failing tape unit and associated devices the devices you identified in step 7 or 8 of this procedure Press the Enter key c You must...

Page 471: ...o Go to TU PIP2 on page 448 to correct the problem This ends the procedure 15 Is a data cartridge or a tape reel installed in the tape device No Yes Remove the data cartridge or tape reel Then continu...

Page 472: ...that are attached to the IOP you want to reset Does a indicator appear to the right of the IOP description No Yes Disk units are attached to the IOP Perform the following a Press F3 until the Exit Sy...

Page 473: ...during installation from an alternate device There are several possible causes v The alternate installation device was not correctly defined v The alternate installation device was not made ready v T...

Page 474: ...ocedure 8 Ensure that the power cable is connected tightly to the power cable connector at the back of the alternate device Ensure that the power cable is connected to a power outlet that has the corr...

Page 475: ...ject button for about 6 seconds until the amber LED starts flashing slowly then release the button The amber left LED will flash indicating that the tape unit is is waiting for a cartridge to be inser...

Page 476: ...will continue to flash The center LED indicates tape movement Interpreting the Results 7 Test Passed Cartridge is unloaded from the tape unit and all LEDs are off when self testing has completed succe...

Page 477: ...ystem Service Guide G571 0166 3422 3430 v Power switch is set to the On position v Power light is on v Enable Disable switch is set to the Enable position v Tape is loaded v Ready light is on See the...

Page 478: ...lyzing Problems section of 9348 Tape Unit Service Information SY31 0697 This ends the procedure Twinaxial Workstation I O Processor Problem Isolation Procedures This section contains the procedures to...

Page 479: ...g this section v Powering On and Powering Off the System and Logical Partitions on page 922 v Determining a Primary or Alternative Console in the iSeries Service Functions information TWSC PIP1 Introd...

Page 480: ...t Each workstation on the port must have a separate address from 0 through 6 See the workstation service information for details on how to check addresses d Verify that the last workstation on the fai...

Page 481: ...re 6 Does the same reference code that sent you to this procedure appear on the control panel Yes No Go to Starting Point for All Problems on page 4 for this new problem This ends the procedure 7 Perf...

Page 482: ...rting Point for All Problems on page 4 for this new problem This ends the procedure 11 Is the reference code one of the following 0001 0003 0004 0005 0006 0101 0103 0104 0105 0106 5004 5082 B000 D010...

Page 483: ...item a Console b Workstation IOA c The multi adapter bridge see MA_BRDG on page 554 d Twinaxial attachment cable This ends the procedure 15 To continue problem analysis use a port tester part 93X2040...

Page 484: ...procedure Note The center yellow light is always on for twisted pair cable and may be on for fiber optical cable v If only the bottom yellow light is on go to step 24 of this procedure v If all light...

Page 485: ...wo lights do the following v If only the top green light is on go to step 29 of this procedure v If only the bottom yellow light is on continue with step 27 of this procedure v If both lights are off...

Page 486: ...pedance problems The tester may indicate a good condition although there is a problem with the workstation IOP card or cables v If the failing display is connected to a link protocol converter the lin...

Page 487: ...possible electrical shock during an electrical storm do not connect or disconnect cables or station protectors for communications lines display stations printers or telephones RSFTD003 DANGER To prev...

Page 488: ...lection switch on the control panel to display function 21 Make DST Available Press Enter on the control panel 3 Wait for a display to appear on the console or for a reference code to appear on the co...

Page 489: ...dure using a different workstation cable and connector boxes Do you still have a problem Yes No The problem is in the cable connector boxes or workstation you disconnected This ends the procedure 9 On...

Page 490: ...ins the procedures necessary to isolate a failure that is detected by the workstation adapter console Use these procedures when no display is available with which to perform on line problem analysis N...

Page 491: ...ning a Primary or Alternative Console in the iSeries Service Functions information v Card Removal and Installation in Chapter 4 Removal and Installation Procedures on page 617 v Locations and Addresse...

Page 492: ...the IPL When the operating system display appears use the Work with Problem command WRKPRB or Analyze Problem command ANZPRB to analyze and correct or report any console problems This ends the procedu...

Page 493: ...the Licensed Internal Code for the service processor may be the failing item Ask your next level of support for assistance FI00030 FI00030 indicates a main storage card failure Power SRC 1xxx xxxx No...

Page 494: ...uing with this procedure Determine the device that is failing by doing the following 1 Select function 01 Select IPL on the control panel and press Enter to verify that the active IPL type is D Note U...

Page 495: ...43 before continuing with this procedure Determine the disk unit 1 type number It is printed on a label on the front of the system frame If the system does not have a label that identifies the disk un...

Page 496: ...ing item table for this failing item FI00182 FI00182 indicates that the SPD Optical Bus Driver is the failing item v If the fifth character of word 5 xxxx xxxx is 1 5 9 or D 2686 266Mb s v If the fift...

Page 497: ...235 FI00235 indicates that an SPCN cable that connects two frames or a frame to a node is the failing item This FI is applicable only if a SPCN cable is installed The following list shows the lengths...

Page 498: ...he following list shows the possible failing items v System Units Extension Units Storage Expansion Units and the Base I O tower 9251 use the following For 9910 type UPS call IBM Service Support For a...

Page 499: ...to correct the problem Ask your next level of support for assistance FI00320 FI00320 indicates that the display station used as the console is the failing item FI00350 FI00350 indicates that the alte...

Page 500: ...m table for this failing item FI00613 FI00613 indicates that the display station used as the console is the failing item FI00614 FI00614 indicates that a unit reference code of FFFF was indicated when...

Page 501: ...FI00711 FI00711 indicates that the local communications cable token ring interface cable is the failing item Note An IBM Cabling System Patch Cable or a comparable cable may have been supplied by the...

Page 502: ...is Repair and Parts failing item table for this failing item FI00732 This failing item is in a migrated tower See the Migrated Expansion Tower Problem Analysis Repair and Parts failing item table for...

Page 503: ...ndicates that the external signal cable is the failing item See EXTSCSI FI00850 FI00850 indicates that the interface cables attached to the tape IOP are the failing items FI00851 FI00851 indicates tha...

Page 504: ...For system model 830 840 SB2 and SB3 system unit use P N 24L1064 For FC 5072 5073 5077 expansion towers use P N 97H7717 For FC 5065 5074 5079 expansion towers use P N 24L1064 For all other towers use...

Page 505: ...9427 an internal terminating plug is used see the service information for the specific device The following list shows the possible failing items v Terminating plug for 2440 Tape Unit part 79X3795 v...

Page 506: ...g used in position 1 or 2 or in position 3 or 4 may be causing the failure A tape unit above or below the tape unit being used is not a probable cause of the failure because it is attached to a differ...

Page 507: ...he reference code that called out this FI does not have a problem analysis procedure perform SDIOP PIP16 on page 407 to isolate the possible failing device FI01107 FI01107 indicates that any storage d...

Page 508: ...migrated tower See the Migrated Expansion Tower Problem Analysis Repair and Parts failing item table for this failing item FI01130 This failing item is in a migrated tower See the Migrated Expansion T...

Page 509: ...item Find the disk unit type number in the Type Model and Part Number list on page 885 to determine the part number FI01202 See FI01201 FI01203 See FI01201 FI02092 See FI00092 FI02112 FI02112 indicat...

Page 510: ...Symbolic FRU BKSPCN on page 506 5 Is the SRC 00AC 01AC 02AC 7410 7411 7412 7413 7414 7415 or 7416 No Yes Notes a For SRC 00AC 01AC or 02AC Power PIP11 on page 396 must be performed before replacing pa...

Page 511: ...the FRUs listed exchange the tower card see TWRCARD if it was not previously exchanged This ends the procedure 8 Are you working on a FC 5033 5034 5035 or 5077 frame No Yes Re IPL the entire system t...

Page 512: ...B03 21H6959 7003 7503 AMD B04 21H6959 For Models 830 SB2 and FC 9079 frame Reference Code FRU Part Number 7610 7611 AMD B01 04N3345 7620 7621 AMD B02 04N3345 7710 7711 AMD BP1 04N3345 7720 7721 AMD B...

Page 513: ...H7756 2241 AMD 1 44H8336 2242 AMD 2 44H7889 2244 a Air Moving Device 1 AMD1 If fan 4 is not installed b Distribution cable a 44H8336 b 44H8337 2245 AMD 5 44H7904 2246 AMD 6A SPD enclosure 44H8259 2246...

Page 514: ...Yes No Follow the service actions for the new SRC If this IPL was successful then the failing item is the original alternate IPL load source device If the load source is an optical storage unit exchan...

Page 515: ...or the load source IOP and the first storage IOA Does the same SRC occur Yes No If the system IPLs past the original error then isolate to the failing IOP or IOA card Follow the service actions for th...

Page 516: ...RC 1xxx 8940 8941 8942 8943 v Check the R485 cable connections for proper seating to resolve the problem SRC When the problem remains unresolved after reseating and replacing the cable in CBLALL call...

Page 517: ...2 the processor card slots are M03 M04 To determine the processor card type number use the following information If needed use control panel function 20 to determine the Processor Feature Code Card Nu...

Page 518: ...e following steps identify which backplane may be failing The failing item is the System Unit Backplane 1 Were you sent here by a power SRC 1xxx xxxx No Yes Go to SYSBKPL on page 598 2 Determine the l...

Page 519: ...6 5074 5079 97H7316 FC 507x 508x Replace the failing charger v Internal Battery Power Unit 1 or 2 Charger 86G8020 v External Battery Power Unit 2 Charger 86G7750 FC 9309 21F9380 This ends the procedur...

Page 520: ...in some parts of the system Perform the following to determine the part number 1 Is the failing SPCN card in a system unit No Yes Models 840 SB3 Non dual linecord part 04N4552 Models 840 SB3 dual line...

Page 521: ...ord 3 in the second half of control panel function 12 12 xxxxxxxxxxxxSSSS SSSS IPL status code xxxxxxxxxxxxxxxx If this value is 2000 through 2009 then use the IPLINTF symbolic FRU instead of followin...

Page 522: ...he 830 System Unit c Processor Regulator Card in location M01 in the 830 System Unit d Processor Card in location M03 in the 830 System Unit e Processor Card in location M04 in the 830 System Unit f S...

Page 523: ...system Is the SRC 1xxx 1200 displayed Yes No The AMD you removed in this step is the failing item This ends the procedure 4 Have you removed all of the AMDs one at a time No Yes Install all AMDs and...

Page 524: ...Is the SRC 1xxx 1200 displayed Yes No Regulator R3 is the failing item This ends the procedure 10 Perform the following a Power off the system b Exchange the SPCN card see symbolic FRU BKSPCN on page...

Page 525: ...information in the Service Action Log if it is available If the location is not available find the address of the storage IOA See SRC Address Formats on page 936 Use the address to find the location...

Page 526: ...1 v Power supply interposer back plane PWRBUS1A if installed part 44H8400 PWRBUS1B if installed part 44H8401 2 Is the SRC 1xxx 2202 or 2302 No Yes The failing item is within the power cables Exchange...

Page 527: ...rt 87G0784 installed without cover interlock replace with part 87G0784 v Interlock jumper part 44H8340 5 Is the SRC 1xxx 2232 No Yes The failing item is the signal cables exchange the following parts...

Page 528: ...03 and part 41L5650 PWRC02 v The failing item is the power distribution card exchange the following part 00P2382 10 Is the SRC 1xxx 4410 4411 4412 4413 4414 4415 4416 4417 No Yes Exchange one of the f...

Page 529: ...able Model Processor Feature Code Processor Capacity Card CCIN Interactive Card CCIN Proc 0 CCIN Proc 1 CCIN Proc 2 CCIN Proc 3 CCIN SB3 2318 2318 na 245F 245E 245E 245E SB3 2316 1316 na 245F 245E 840...

Page 530: ...26BB 2353 1547 246F 246E 246E 840 26BA 2353 1547 246F 246E 246E 840 26B9 2353 1547 246F 246E 246E 840 26B8 2353 1547 246F 246E 246E 840 26B6 2352 1546 246F 246E 840 26B5 2352 1545 246F 246E 840 26B4...

Page 531: ...E 840 24D0 2419 1540 245F 245E 245E 245E 840 24D1 2419 1541 245F 245E 245E 245E 840 24D2 2419 1542 245F 245E 245E 245E 840 24D3 2419 1543 245F 245E 245E 245E 840 24D4 2419 1544 245F 245E 245E 245E 840...

Page 532: ...FRU information zero Refer to the information at the beginning of the B437 System Processor Reference Codes on page 215 No Yes Go to Step 6 on page 519 of this procedure 3 Use the type number from th...

Page 533: ...system a model 840 or SB3 Yes No For Models 830 SB2 Attention When replacing the system unit backplane MB1 on a model 830 SB2 it is required that the processor cards be replaced also For additional i...

Page 534: ...6 24D7 Processor Card v 245F v 245E Clock Card v 25AA 25AF See Note Processor Card v Card 0 Location M05 v Card 1 2 3 Location M18 M06 M16 Clock Card v M19 840 26B0 26B1 26B2 26B3 26B4 26B5 26B6 26B8...

Page 535: ...er one at a time until the problem is resolved See Chapter 4 Removal and Installation Procedures on page 617 Note Be sure to IPL in SLOW OVERRIDE mode after each replacement a Processor regulator card...

Page 536: ...ached to the device end of the SCSI cable v Go to step 3 of this procedure 3 Is there a Fiber Channel interface between the IOP IOA and the device No Yes v Verify that any hub or gateway devices are p...

Page 537: ...ny of the batteries without first backing up the power with a fresh battery the data in the card s protected memory could be lost which would render the 4758 Adapter card useless and require replaceme...

Page 538: ...5 v Model 840 SB3 processor tower display panel card part 23L3469 This ends the procedure 2 Exchange the failing expansion control panel v For FC 5065 PCI tower part 24L0962 v For FC 5066 PCI tower pa...

Page 539: ...direct select address v The addressed storage device location identified by the device address 4 Exchange the failing device Use the device type to determine the part DEVTERM The device terminating p...

Page 540: ...il the terminating plug is accessible and then remove or exchange the plug This ends the procedure DIMM 0 The first DIMM from the top of the IXS card is the failing item To determine the part number g...

Page 541: ...ine the part number go to symbolic FRU MEMORY on page 558 This ends the procedure Figure 9 Locations of DIMM 0 DIMM 1 DIMM 2 and DIMM 3 on 2890 Integrated xSeries Server IXS card Symbolic FRUs Chapter...

Page 542: ...etermine the part number go to symbolic FRU MEMORY on page 558 This ends the procedure Figure 10 Locations of DIMM 0 DIMM 1 DIMM 2 and DIMM 3 on 2890 Integrated xSeries Server IXS card Symbolic FRUs 5...

Page 543: ...cedures on page 893 Note If the failing item is in a migration tower go to the recovery procedures in Migrated Expansion Tower Problem Analysis Repair and Parts This ends the procedure 3 Find the IOP...

Page 544: ...Model and Part Number list on page 885 to determine the part number If you do not know the type remove the disk unit to determine the part number To exchange the disk drive and logic card see Recover...

Page 545: ...3 of this procedure 5 This ends the procedure 6 Is the SRC 1XXX 1202 or 1402 Yes No Go to step 9 of this procedure 7 Go do the procedure in steps 30 on page 534 to 32 on page 534 and return here to t...

Page 546: ...er on the system Does the system power on Yes No The last card that was reinstalled in this step is the failing item This ends the procedure 15 Have all the Mxx load cards been reinstalled Yes No Go t...

Page 547: ...failing loads are Model Load Position 840 SB3 M06 M16 Processor P2 P3 b Power on the system Does the system power on Yes No Go to step 30 on page 534 of this procedure 24 Perform the following a Powe...

Page 548: ...R2 21H7763 1202 1402 840 SB3 R4 R5 R6 21H7763 1203 1403 840 SB3 R6 R7 R8 21H7763 1204 1404 840 SB3 R9 R10 21H7763 1205 1405 840 SB3 R21 23L3613 1206 1406 840 SB3 R22 23l3613 1207 1407 840 SB3 R23 Clo...

Page 549: ...level of support for assistance This ends the procedure EXTREMD An external removable media storage device may be failing See CHECK on page 522 for more information prior to removing or replacing any...

Page 550: ...procedures you are to use during this repair action If you are unable to locate the documentation for your specific device then contact your next level of support for assistance IOP or IOA Type Device...

Page 551: ...to replace This ends the procedure FCGATE The Fiber Channel gateway device is the failing item Use the gateway device service guide to determine the parts to replace This ends the procedure FCINTF An...

Page 552: ...002 SRC are usable then no further service actions are required and this ends the procedure If the disk units that reported the 2105 3002 SRC are not usable then go back to the 2105 3002 FRU list and...

Page 553: ...For location information see Locations Models 830 SB2 System Unit with FC 9074 Base I O Tower on page 709 To determine the correct remove and replace procedure to use for the failing item see Table 41...

Page 554: ...trol panel in the system unit c Power on the system Does the SRC 1xxx 7405 appear on the panel Yes No The control panel you replaced in this step is the failing item This ends the procedure 6 Perform...

Page 555: ...apter IXA part 23L4307 13 Is the SRC 1xxx 8450 No Yes Exchange the processor regulator card M01 part 24L0965 or 24L0964 If the SRC prevails continue with thte next step of this procedure 14 Perform th...

Page 556: ...n 07 on the system control panel Press Enter 07 will be displayed b Use the arrow keys to increment decrement to sub function A9 07A9 will be displayed Press Enter 07A9 00 will be displayed c Use the...

Page 557: ...wer on the system Does the SRC 1xxx 840D 840E or 840F occur on the panel Yes No This ends the procedure 17 Perform the following a Power off the system b Exchange the SPCN card in the system unit TWRC...

Page 558: ...e IOP symbolic FRU in the Migrated Expansion Tower Problem Analysis Repair and Parts This ends the procedure IOPWR The failing item is a power supply or power subsystem hardware in an I O tower This e...

Page 559: ...tions C02 and C04 but leave the cards in location C01 and C03 Attempt to perform the alternate IPL 5 Does the same SRC occur Yes No If the system IPLs past the original error then isolate to the faili...

Page 560: ...the FC 9079 Base I O Tower b First storage IOA location C02 C03 or C04 in the FC 9079 Base I O Tower c HSL I O bridge Card in location C08 in the FC 9079 Base I O Tower d Network interface controller...

Page 561: ...o Yes Replace the following using the appropriate Locations and Failing Items Table for the Model Feature Code you are working on see either Table 41 on page 710 Table 42 on page 720 Locations FC 5074...

Page 562: ...it on page 743 v CB1 TWRCARD This ends the procedure 11 Is the SRC 3110 No Yes Replace the following using the appropriate Locations and Failing Items Table for the Model Feature Code you are working...

Page 563: ...3118 No Yes Replace the following using the appropriate Locations and Failing Items Table for the Model Feature Code you are working on For location information see Locations FC 5075 I O Tower on page...

Page 564: ...ing item LBSADP2 The failing item is a combination HSL I O bridge card and Local Bus adapter card in a FC 5077 SPD migrated tower Go to symbolic FRU LBSADP2 in the Migrated Expansion Tower Problem Ana...

Page 565: ...resources that failed during system IPL could have caused the IPL problem in the secondary partition Have the customer check the bus and I O processor allocations for the secondary partition The cust...

Page 566: ...m 1 If you are working from the Service Action Log and there is a card position that is listed with this failing item then that is where the error is located continue with the next step in this proced...

Page 567: ...he I O processor which controlled the I O adapter card specified in the DSA has been moved since the last IPL The I O adapter card is unavailable to the system IOA removed from multi adapter bridge sl...

Page 568: ...nce functions Assignment failures can be from v The IOP already being at its capacity to accept IOA assignments v The IOA is not a type supported by the IOP Corrective action v Add another IOP for LIC...

Page 569: ...FRU Position Link to Location Diagram Link to Failing Component Service Information CCIN PN Removal and Installation Procedure FC 5074 Expansion I O tower Tower Card CB1 Locations FC 5074 I O Tower o...

Page 570: ...the tower type indicated by the location in the SAL or where the bus number BBBB is and exchange the FRU indicated in the table below using the information provided in the table Table 26 Tower or Mach...

Page 571: ...Dirty drive and or media The media may also be defective 1 If optical media perform the following a Clean the drive for 6330 DVD RAM use optical cleaning kit P N19P0489 b Clean the media and retry the...

Page 572: ...3 This ends the procedure MSTORE The failing item is the system processor main storage 1 Attempt a SLOW OVERRIDE IPL to run full processor hardware diagnostics Power off the system from the control pa...

Page 573: ...stem Unit c Memory Cards in bank C in the System Unit d Memory Cards in bank D in the System Unit This ends the procedure MUMIOCD The failing item may be the Tower Card or the high speed link HSL I O...

Page 574: ...gration for Windows Server Setup information which is located in the Information Center at http www ibm com eserver iseries infocenter or contact your next level of support for assistance This ends th...

Page 575: ...kit and the Fiber Optic Cleaning Procedures in SY27 2604 04 Fiber Optic Cleaning Procedures for all fiber channel connections such as those used in optical High Speed Link HSL connections or Fibre Ch...

Page 576: ...age 601 only for these SRCs 3 Is the SRC 1xxx 2224 or 2324 Yes No Go to step 6 of this procedure 4 Are you working on a unit with a SPD card enclosure with the 2735 card installed correctly No Yes Exc...

Page 577: ...rting Point for All Problems on page 4 11 Perform the following a Power off the system b In a system unit Exchange the SPCN card see Symbolic FRU BKSPCN on page 506 c In an expansion unit Exchange the...

Page 578: ...ss you install an airflow card in it s place d Power on the system Is SRC 1xxx 6400 or 6401 displayed No Yes Exchange the BACKPLN in the expansion This ends the procedure 15 Perform the following a In...

Page 579: ...ling components table for the frame or tower type where the card is located 4 The step s which follow will help you to determine the removal and installation procedure for the card position s that you...

Page 580: ...ailing items that are displayed on line is not complete There is not enough space to display all of the failing items See the complete list of possible failing items in the appropriate unit reference...

Page 581: ...s number Search for the bus number in HSM or the System Configuration Listing to determine which tower contains the failing component Record the tower type 2 Exchange symbolic FRU SIADPCD on page 582...

Page 582: ...Go to Step 4 of this procedure 3 See Locations Models 830 SB2 System Unit with FC 9074 Base I O Tower on page 709 Replace the following FRUs in order one at a time until the problem is resolved See C...

Page 583: ...er and FC 9079 Base I O Tower on page 719 Replace the following FRUs in order one at a time until the problem is resolved See Chapter 4 Removal and Installation Procedures on page 617 Note Be sure to...

Page 584: ...to Step 4 of this procedure 3 See Locations Models 830 SB2 System Unit with FC 9074 Base I O Tower on page 709 Replace the following FRUs in order one at a time until the problem is resolved See Chap...

Page 585: ...ERRIDE mode after each replacement a Processor Card 3 in location M16 in the System Unit This ends the procedure PWROC A power supply is reporting a load fault Perform the following to determine the f...

Page 586: ...item may be one of the following parts v Any part on the expansion bus v Power Supply P01 part 21H9364 v Power Supply P01 part 44H7779 v Power Supply P02 part 44H7779 This ends the procedure 5 Is the...

Page 587: ...Frame Perform the following to determine the part number for the failing power regulator 1 Is the SRC 1xxC xxxx Yes No Go to step 6 on page 574 of this procedure 2 Find the URC in the following table...

Page 588: ...This ends the procedure 8 Is the SRC 1xxx 6018 6118 6518 6818 6918 601A or CE18 No Yes Power regulator 1 2 or 3 is the failing item Perform SPCN PIP1 in Migrated Expansion Tower Problem Analysis Repai...

Page 589: ...C 508x no regulator installed see the next FRU in the SRC list v Expansion I O tower FC 5077 part 21H4829 This ends the procedure 12 Is the SRC 1xxx 7201 7202 7203 or 7401 No Yes One of the power regu...

Page 590: ...blinking it may be the failing item The LED not on may be the only indication of a failure Exchange the power supply to correct this problem Find the unit reference code in the following list to dete...

Page 591: ...es For 1xxx 15xx or 19xx SRCs in a system unit or secondary I O frame with single AC line cord except FC 5078 0578 use this table Unit Reference Code Power Supply Part Number 1510 1511 1512 1513 1514...

Page 592: ...ber 1510 1511 1512 1513 1514 1516 P02 21P4970 1520 1521 1522 1523 1524 1526 P01 21P4970 Notes a If the new power supply doesn t fix the problem reinstall the original power supply b Try the new power...

Page 593: ...supply and the part number Then see Locations and Addresses on page 705 to determine the location of the failing item Unit Reference Code Power Supply Part Number 7x01 AC Module except 5077 5073 5083...

Page 594: ...pansion Tower Problem Analysis Repair and Parts This ends the procedure 10 Is the SRC 1xxx 2134 2144 2154 2314 or 2334 No Yes The failing item is power supply 4 on a internal expansion unit Model FC 5...

Page 595: ...sion unit or Power Supply 2 on the internal expansion unit of a Model FC 5035 expansion v Model FC 5033 5034 part 21H9364 power supply 1 v Model FC 5035 part 44H7779 power supply2 Note See the Locatio...

Page 596: ...FRU SIRGCBL on page 588 RMDEV A removable media power regulator or device in a migrated expansion tower may be failing See the RMDEV symbolic FRU in the Migrated Expansion Tower Problem Analysis Repa...

Page 597: ...d C08 Locations Models 830 SB2 System Unit with FC 9074 Base I O Tower on page 709 Table 41 on page 710 Models 840 and SB3 base I O tower FC 9079 HSL I O Bridge Card C08 Figure 36 on page 724 Table 43...

Page 598: ...nent is the network interface controller NIC card in the system unit Use the system model and the table below to determine the service information for the failing component Table 32 System Model Name...

Page 599: ...page 280 for help in determining the bus number Search for the bus number in HSM or the System Configuration Listing to determine which frame or I O tower contains the failing component Record the fr...

Page 600: ...FC 5078 0578 PCI Expansion Unit on page 743 Table 46 on page 744 FC 5079 1 8m expansion tower HSL I O Bridge Card C08 Locations FC 5079 I O Tower on page 747 Table 44 on page 737 Models 830 and SB2 ba...

Page 601: ...or help in determining the bus number Search for the bus number in HSM or the System Configuration Listing to determine which frame or I O tower contains the failing item Record the frame or tower typ...

Page 602: ...iling component is an HSL loop cable the HSL loop connections external or embedded or an HSL interposer card in a HSL loop Note When exchanging HSL optical cables use the optical cleaning kit and proc...

Page 603: ...nternal ribbon cable connecting the HSL I O bridge in position C08 to the system unit s Network Interface Controller NIC card in position M06 The first link on HSL loop 256 v External HSL port on the...

Page 604: ...e problem find the PRC in the table below Note The FRU description in the SAL may already contain a message that identifies the problem PRC in Word 4 of the SRC Problem Identified Corrective Action xx...

Page 605: ...ed in the SRC The rightmost 4 characters of word 4 in the SRC is the program return code PRC which indicates the HSL status The leftmost 4 characters of word 7 in the SRC indicate the HSL loop number...

Page 606: ...e procedure 2 Perform the following steps to determine the loop number frame ID and the port label where the CRC errors have been detected As you follow the steps record the information on the Appendi...

Page 607: ...om HSL Port Label Table 36 Determining which HSL Port Label to Use Frame ID Port Number Indicator in Rightmost Four Characters of Word 5 Use HSL Port Label 0000 0000 v Models 840 SB3 use x0 v Models 2...

Page 608: ...g the service information associated with FRU name HSL Ribbon Cable in the Table 41 on page 710 Note Before exchanging the cable if you discover that the ribbon cable is not securely connected to the...

Page 609: ...he SRC or the first cable location listed in the SAL entry It is possible to get CRC errors when the screws are not tight You can choose to tighten the cable connector screws without exchanging the ca...

Page 610: ...e This ends the procedure 5 Go to BUS PIP PCIBUS PIP1 on page 320 Return here after locating the card 6 Does the SRC that sent you here appear more than once OR does any other SRC with this symbolic F...

Page 611: ...m a Model 830 with SB2 System Unit and FC 9074 Yes No Go to Step 3 of this procedure 2 See Locations Models 830 SB2 System Unit with FC 9074 Base I O Tower on page 709 Replace the following FRUs in or...

Page 612: ...rst occurred during a mode D IPL or the previous IPL ended in an unexpected power off then attempt to reload service processor code Use the system model and the table below to determine the service in...

Page 613: ...off the system from the control panel Change the IPL mode to manual and the IPL speed to SLOW OVERRIDE S using control panel function 2 Power on the system Does the same SRC occur Yes No Follow the s...

Page 614: ...d 1 in location M18 g Processor Card 2 in location M06 h Processor Card 0 in location M05 i System Unit Backplane in location MB1 j Memory Cards in bank A k Memory Cards in bank B l Memory Cards in ba...

Page 615: ...N PN Removal and Installation Procedure FC 5075 Tower Card CB1 Locations FC 5075 I O Tower on page 740 Table 45 on page 741 This ends the procedure TWRCARD An SPCN card may be failing The SPCN card ma...

Page 616: ...rocedures before exchanging the part This ends the procedure TWRPLNR The failing component is in the Tower Card of a FC 5074 FC 5079 1 8m expansion tower expansion I O tower or a FC 5078 0578 PCI expa...

Page 617: ...e UC235 The problem may be that the card a resource was removed from the card enclosure without updating the system configuration records Note If the system has OptiConnect 400 verify that the remote...

Page 618: ...00 in the Application System Facsimile Support for OS 400 User s Guide This ends the procedure UJA34 The line configuration parameter that was identified as a possible problem can be changed by using...

Page 619: ...lved by changing the configuration parameter even if the original value was correct Report this problem to your service representative if you use this temporary change This ends the procedure UJE40 Th...

Page 620: ...port the problem This ends the procedure UPLF1 The system may not have been able to complete the APPN session initiation due to the number of jobs that were active when the time out occurred The time...

Page 621: ...her battery test instructions This ends the procedure USER System operator error or user error See the system operator information This ends the procedure UX201 The printer definition table may be cau...

Page 622: ...other workstations operate correctly Repeat this step for each workstation on the port The workstation that causes the problem is the one that is turned off when the others are working correctly If yo...

Page 623: ...r and FC 9079 Base I O Tower on page 719 Replace the following FRUs in order one at a time until the problem is resolved See Chapter 4 Removal and Installation Procedures on page 617 Note Be sure to I...

Page 624: ...See symbolic FRU TWRCARD on page 601 for the correct part v Processor 1 See symbolic FRU CCIN on page 515 for the correct part This ends the procedure 4 Is the SRC 1xxx 8404 No Yes Exchange Processor...

Page 625: ...this procedure 10 Perform the following a Power off the system b Remove all processor and memory cards from the system c Power on the system Does the SRC 1xxx 840B appear on the panel Yes No Go to ste...

Page 626: ...wer on the system Does the SRC 1xxx 840B appear on the panel No Yes The last unit you installed in this step is the failing item This ends the procedure 16 Have you installed all of the units removed...

Page 627: ...e symbolic FRU CCIN on page 515 for the correct part This ends the procedure 24 Is the SRC 1xxx 8424 No Yes Exchange Processor 2 See symbolic FRU CCIN on page 515 for the correct part This ends the pr...

Page 628: ...Symbolic FRUs 614 iSeries Model 830 840 SB2 and SB3 Problem Analysis Repair and Parts V5R1...

Page 629: ...Part 2 FRU Replacement Copyright IBM Corp 2000 2001 615...

Page 630: ...616 iSeries Model 830 840 SB2 and SB3 Problem Analysis Repair and Parts V5R1...

Page 631: ...nd BP2 654 Models 830 SB2 with FC 9074 Battery T01 through T04 655 Models 830 SB2 with FC 9074 Cards Concurrent 655 Models 830 SB2 with FC 9074 Cards Dedicated 658 Models 830 SB2 with FC 9074 Covers 6...

Page 632: ...oving in this section and follow the procedures 4 When you have completed the remove procedure install the FRU by reversing the remove procedure unless otherwise noted 5 After exchanging an item see V...

Page 633: ...changing an item go to Verifying the Repair on page 920 This ends the procedure FC 5074 FC 5079 FC 9079 Batteries T01 T02 T03 and T04 Attention Removing the battery power unit while the system is runn...

Page 634: ...source IOP for the system or primary partition it must have mirrored protection in order to use concurrent maintenance v If the resource is the load source IOA or the load source IOP for a secondary...

Page 635: ...ly above the card enclosure Press the two latching mechanisms together and tilt the top of the cover away from the frame to remove it 12 Look at the power LED W for the card that you are removing to e...

Page 636: ...also be found at the following URL http www storage ibm com hardsoft products ess refinfo This ends the procedure FC 5074 FC 5079 Cards Dedicated In some cases you do not need to power down the syste...

Page 637: ...e Fibre Channel IOA Use the ESS Web Interface User s Guide SC26 7346 to update the World Wide Port Name in the host configuration on the IBM 2105 ESS The ESS Web Interface User s Guide can also be fou...

Page 638: ...This ends the procedure Figure 14 Front Cover Removal Figure 15 Rear Cover Removal Remove and Replace Procedures 624 iSeries Model 830 840 SB2 and SB3 Problem Analysis Repair and Parts V5R1...

Page 639: ...d then remove them from the disk unit enclosures that you just uncovered Attention The disk units are sensitive to electrostatic discharge see Appendix C Working with Electrostatic Discharge Sensitive...

Page 640: ...inside the PCI card enclosure and note their locations Note Both ends of the ribbon cables are marked LH or RH indicating that one end of the cable is plugged in to either the left hand DB1 or right h...

Page 641: ...e the screws that hold the center support bracket and shelf for the disk unit and removable media enclosure to the frame l Remove the support bracket and shelf m Remove the base DASD board assembly DB...

Page 642: ...g contact with the backplane Wait another 5 seconds to allow time for the disk to stop spinning Then pull the disk unit the remaining way out of the tower 5 Are you finished with the repair No Yes Rep...

Page 643: ...the system has logical partitions Go to Determining if the System Has Logical Partitions on page 943 before continuing with this procedure Attention The disk unit is sensitive to electrostatic discha...

Page 644: ...k unit to latch it into the slot e Replace the covers that were removed during this procedure and return to the procedure that sent you here This ends the procedure FC 5074 FC 5079 Control Panel NB1 A...

Page 645: ...e cables from the disk unit controller cards that are located inside the PCI card enclosure Attention All cards are sensitive to electrostatic discharge see Appendix C Working with Electrostatic Disch...

Page 646: ...cedure FC 9074 FC 9079 FC 5074 5079 Power Supply P01 P02 and P03 1 Is the system powered on Yes No Go to step 3 2 Do NOT power off the system 3 Open the rear cover 4 Disconnect the power jumper cord f...

Page 647: ...ON This product may contain a CD ROM which is a class 1 laser product RSFTC240 Note Determine if the system has logical partitions Go to Determining if the System Has Logical Partitions on page 943 be...

Page 648: ...s SST If you cannot get to SST select DST Do not perform a system IPL to get to DST b Select the Start a Service Tool option c Select the Hardware Service Manager option d Select Device Concurrent Mai...

Page 649: ...ight of the device will go off and remain off for a few seconds when the device contacts the backplane Then it should go on and remain on Did the light on the device go on and remain on No Yes After e...

Page 650: ...closure towards you Make sure that the cables are clear of the enclosure 5 Remove the PCI cards from the enclosure and note their locations See FC 5074 FC 5079 Cards Dedicated on page 622 6 Install th...

Page 651: ...t decrement to sub function A9 07A9 will be displayed Press Enter 07A9 00 will be displayed e Use the arrow keys to increment decrement to the frame address nn nn is usually 02 03 and so forth for exp...

Page 652: ...rocedure FC 5075 Cards Concurrent In some cases you do not need to power down the system in order to change PCI cards Use the following rules to determine if you should use dedicated or concurrent rem...

Page 653: ...ower domain is shown Find the IOA or IOP that you are removing and select the Power off domain option Everything within the IOA s or IOP s power domain will be powered off 5 To see the status of the p...

Page 654: ...n SST DST The 16 digit World Wide Port Name can also be determined by including the digits 1000 to the beginning of the 12 digit IEEE Address found on the tailstock label of the Fibre Channel IOA Use...

Page 655: ...Interface User s Guide can also be found at the following URL http www storage ibm com hardsoft products ess refinfo This ends the procedure FC 5075 Covers To remove the front cover pull the top of th...

Page 656: ...7nn will be displayed where nn is the frame address Press Enter 07nn 00 will be displayed Note The display on the addressed frame should now be blinking on and off e Use the arrow keys to increment de...

Page 657: ...enance and enter the required information in the information fields e Press the Enter key on the console After the delay time the light above the device location will begin flashing You now have 9 sec...

Page 658: ...may be damaged or the backplane may be damaged Note The light above the device location will go off and remain off for a few seconds when the device contacts the backplane Then it should go on and re...

Page 659: ...erform the following a Power off the expansion tower see Expansion Tower and SPCN Controlled Expansion Unit Power Procedure on page 926 b Disconnect the power cord c Put the disk unit part way into th...

Page 660: ...istribution backplane 7 Remove the SPCN cable from the channel in the power cage 8 Remove the power cage by lifting it out of the frame 9 Remove the screws securing the power distribution backplane to...

Page 661: ...the power supply that has the defective AMD attached Do so by pulling down on the docking handle and sliding the power supply with the two AMDs attached out of the frame 5 Remove the AMD from the powe...

Page 662: ...the IOA or IOP that you are removing and select the Concurrent maintenance option Attention If multiple resources are shown with the same card position one or more of these resources will show a statu...

Page 663: ...tem then go to Verifying the Repair on page 920 Note If you have exchanged a 2766 Fibre Channel IOA the IBM 2105 disk unit subsystem must be updated to use the World Wide Port Name of the new 2766 IOA...

Page 664: ...tem then go to Verifying the Repair on page 920 Note If you have exchanged a 2766 Fibre Channel IOA the IBM 2105 disk unit subsystem must be updated to use the World Wide Port Name of the new 2766 IOA...

Page 665: ...e fasteners to release the control panel assembly 4 Slide the panel partially out of the frame 5 Disconnect the cables that are attached to backside of the control panel 6 Remove the control panel fro...

Page 666: ...PCI card enclosure Loosen the 3 fasteners and slide the it out the backside c The cables from the front of the PCI card assembly and note their locations Attention All cards are sensitive to electros...

Page 667: ...ide you through exchanging an HSL cable You will need to perform the following steps for both ends of the cable that you are replacing 2 Disconnect the cable at the frame ID card position and port tha...

Page 668: ...jumper cords from the AC module that you are working on Attention Do not disconnect the other system AC module power supply jumper cords 6 Remove the top and bottom screws that hold the AC module to t...

Page 669: ...e United States IBM has a process for the collection of this battery For information call 1 800 426 4333 Have the IBM part number for the battery unit available when you call RSFTC225 6 Install the ba...

Page 670: ...the console IOA or the console IOP for a secondary partition you will loose the console once you power down the domain Follow the procedure from the primary partition then from the Work with partitio...

Page 671: ...odel system or tower that you are working on g Select the Power on domain option for the IOA or IOP that you are installing Note To the right of the description field you will see one or both of the f...

Page 672: ...System Unit Control Panel NB1 on page 667 This ends the procedure 4 Are you removing cards in a Model 830 SB2 FC 9074 Base I O Tower No Yes Go to step 30 on page 662 of this procedure 5 You are removi...

Page 673: ...together to release each latch 20 Pull on both latches at the same time to remove the card from the slot 21 Rotate the latches upward and remove the memory riser card 22 If you are replacing the riser...

Page 674: ...area especially in and around the processors do not use the special brush at this time It is important for this area to be clean and free of debris prior to continuing with the next step of this proc...

Page 675: ...the new processor It is important that you follow these instructions very carefully 1 Remove the special brush from the packaging 2 Refer to the figure below Figure 18 Model 830 System Unit Backplane...

Page 676: ...Models 830 SB2 with FC 9074 Covers on page 663 31 Remove the EMC access plate that is located directly above the lower card enclosure in the FC 9074 Base I O Tower Press the two latching mechanisms t...

Page 677: ...lease the cover latching mechanism by pushing in on the blue button A that is located midway along the right edge of the cover 3 Grasp the top right corner of the cover and pull it towards you to open...

Page 678: ...830 SB2 System Unit with FC 9074 Base I O Tower on page 709 Press the surfaces of the two latching mechanisms together and tilt the top of the cover away from the frame to remove it b Record the locat...

Page 679: ...ther the left hand DB1 or right hand DB2 DASD board assembly The other end of the cable is plugged in to either the left most LH or right most RH DASD controller card The cables will crisscross in the...

Page 680: ...the opening and remove the cables from the backside of the base DASD board assembly DB3 5 Open the front cover See Models 840 SB3 Covers on page 690 6 From the front of the system remove the followin...

Page 681: ...074 Covers on page 663 4 Pull on the two side fasteners to release the control panel assembly 5 Slide the panel partially out of the frame 6 Disconnect the cables that are attached to backside of the...

Page 682: ...en bypassed Note After entering a POD Activation Code 30 minutes should elapse before an IPL is performed this ensures the POD Activation Code has been saved 14 Does the system that you are working on...

Page 683: ...ave removed both disk unit backplanes DB1 and DB2 return here and continue with the next step of this procedure 2 Remove the rear cover see Models 830 SB2 with FC 9074 Covers on page 663 3 Remove the...

Page 684: ...h FC 9074 Covers on page 663 3 Unplug the power supply cable Refer to Assembly 3 Models 830 and SB2 with FC 9074 Final Assembly Rear on page 814 and continue with the following steps 4 Remove the moun...

Page 685: ...concurrent maintenance Yes No a Power off the expansion tower see Powering On and Powering Off the System and Logical Partitions on page 922 b Disconnect the power cord from the expansion tower c Ope...

Page 686: ...d to remove a CD ROM or DVD media go to Optical Media Manual Removal on page 704 and then continue with the next step of this procedure This ends the removal procedure Continue with the next step of t...

Page 687: ...following 1 Power off the system see Powering On and Powering Off the System and Logical Partitions on page 922 2 Open the rear cover and unplug the AC power cord from the FC 9074 Base I O tower Refe...

Page 688: ...ge or charge the battery Discard the battery as instructed by local regulations for lithium batteries RSFTC232 1 Power off the expansion tower See Powering On and Powering Off the System and Logical P...

Page 689: ...e e Pull the PCI card enclosure partially out of the frame while lifting the cables clear of the enclosure f Press the release mechanism that is located along the top right side of the enclosure and c...

Page 690: ...er Final Assembly Rear on page 832 and perform the following steps 4 Remove the screws that hold the AC box 5 Remove the AC box 6 Install the new AC box by reversing the removal procedure After exchan...

Page 691: ...Assembly 7 Models 840 and SB3 Processor Tower Final Assembly Rear on page 832 and perform the following steps 3 Remove the EMC access plate 4 On the control panel a Select function 7 on the system co...

Page 692: ...for the collection of this battery For information call 1 800 426 4333 Have the IBM part number for the battery unit available when you call RSFTC225 5 Install the new Battery Backup by reversing the...

Page 693: ...half FC 9079 Cards Dedicated on page 681 For FC 8079 I O Tower cards v Card positions C01 through C07 and C09 through C15 permit concurrent maintenance using HSM You can power down the individual car...

Page 694: ...lf of the FC 8079 or the 9079 I O tower using Concurrent Maintenance From the rear of the tower perform the following a Open the rear cover see Models 840 SB3 Covers on page 690 b Remove the EMC acces...

Page 695: ...ted Attention All cards are sensitive to electrostatic discharge see Appendix C Working with Electrostatic Discharge Sensitive Parts on page 955 CAUTION The circuit card contains lead solder To avoid...

Page 696: ...ng screws from the card enclosure See Assembly 7 Models 840 and SB3 Processor Tower Final Assembly Rear on page 832 d Slide the card enclosure partially out of the frame e Disconnect and label any cab...

Page 697: ...r documentation remove the top cover 3 Check the LED Display in the top left side of the Integrated xSeries Adapter IXA card Is the number on the LED the frame number with the failing item Yes No Put...

Page 698: ...approved part Recycle or discard the battery as instructed by local regulations In the United States IBM has a process for the collection of this battery For information call 1 800 426 4333 Have the I...

Page 699: ...or FC that you are working on see Chapter 4 Removal and Installation Procedures on page 617 Note If the concurrent card removal procedure fails then power the system down normally prior to replacing...

Page 700: ...B up away from the I O card The cache directory card will pivot up about 20 4 Pull cache directory card out Note To install the replacement cache directory card the cache directory card should be wig...

Page 701: ...eries Server IXS card remove all the Pentium memory modules DIMMS and install them on the new Integrated xSeries Server IXS card and install the card by reversing the removal procedure If the failing...

Page 702: ...card useless 4 Open both of the battery replacement kits 5 Insert one of the new batteries into the battery tray provided with the kit Note The battery must be oriented in the battery tray with the s...

Page 703: ...roved part Discard the battery as instructed by local regulations RSFTC227 1 Remove the 4758 PCI Cryptographic Coprocessor card from the system see Models 830 SB2 with FC 9074 Cards Concurrent on page...

Page 704: ...ers Attention If removing the cover while powered on errors may occur due to Electromagnetic Interference If you are removing the covers from a FC 9079 see FC 5074 FC 5079 FC 9079 Covers on page 623 F...

Page 705: ...tive card to the new panel If you are here to replace the processor capacity card or interactive card then replace only that card and not the panel After replacing the processor capacity card or inter...

Page 706: ...rocedure to install the panel Note When a control panel with keystick is replaced discard the new keysticks that come with the panel and reuse the original keysticks 22 Does the system that you are wo...

Page 707: ...he bulk power supplies and AMD assemblies 7 Slide out the bulk power supplies and AMD assemblies far enough so that they are disconnected from their power connectors Refer to Assembly 7 Models 840 and...

Page 708: ...er source RSFTD010 1 Do not Power off the system Note Remove and replace only one power supply at a time 2 Remove the front cover see Models 840 SB3 Covers on page 690 Refer to Assembly 6 Models 840 a...

Page 709: ...he same time to remove the card from the slot 8 Install the new SPCN card by reversing the removal procedure After exchanging an item go to Verifying the Repair on page 920 This ends the procedure Mod...

Page 710: ...18 Remove the mounting screws from the lower part of the rear cage 19 Remove the two Cable EMC access plates from the rear cage 20 Remove the Air Baffle in the lower center of the rear cage 21 Unplug...

Page 711: ...battery Discard the battery as instructed by local regulations for lithium batteries RSFTC232 1 Power off the expansion tower See Powering On and Powering Off the System and Logical Partitions on page...

Page 712: ...e working on The associated tables will direct you to the removal and installation procedures see Table 41 on page 710 or Table 42 on page 720 for the model that you are working on 4 Are you removing...

Page 713: ...t using concurrent maintenance perform the following a Select System Service Tools SST If you cannot get to SST select DST Do not perform a system IPL to get to DST b Select the Start a Service Tool o...

Page 714: ...e that sent you here This ends the procedure Dedicated Maintenance Removal and Installation 1 To remove a disk unit using dedicated maintenance perform the following a Power off the system see Powerin...

Page 715: ...if a power failure or tape unit failure prevent the tape cartridge from ejecting The procedure for removing a tape cartridge varies for the following two conditions v Standby position with the bridge...

Page 716: ...a tape cartridge manually from an internal 1 4 inch tape unit This procedure may be required if a defective tape cartridge or tape unit has caused the cartridge ejection function to fail The procedure...

Page 717: ...wrench into the manual tape cartridge unload hole and push in until it stops and the arm appears Manual Tape Cartridge Unload Lid RV3B766 0 RV3B767 0 RV3B768 0 Remove and Replace Procedures Chapter 4...

Page 718: ...emove the media Emergency Disc Ejection Function 1 For DVD you must remove the device prior to manually ejecting the media Attention Damage to the DVD device s can result if the manual ejection functi...

Page 719: ...els 830 and SB2 with FC 9074 Control Panel Assembly 824 Assembly 5 Models 840 and SB3 Processor Tower Cover Assembly 826 Assembly 6 Models 840 and SB3 Processor Tower Final Assembly Front 828 Assembly...

Page 720: ...Recovery procedure to perform This ends the procedure 3 Do you know the Frame ID No Yes Go to step 5 on page 707 of this procedure 4 Use the following steps in Hardware Service Manager in SST DST to l...

Page 721: ...nformation card or device position go to Locations and Addresses on page 705 and find the location diagram that matches this hardware Each diagram has a table that indicates how to get part number inf...

Page 722: ...torage IOP 6512 001 SI04 Type options press Enter 2 Change detail 4 Remove 5 Display detail 8 Associated logical resource s 9 Hardware contained within package Opt Description Type Model Frame ID Reso...

Page 723: ...ations Models 830 SB2 System Unit with FC 9074 Base I O Tower Figure 29 Models 830 SB2 System Unit with FC 9074 Base I O Tower Locations and Addresses Chapter 5 Locations Addresses and Part Listings 7...

Page 724: ...C07 C08 C09 C10 C11 C15 C11 C12 C13 C14 C15 Table 41 FRU Locations and Failing Components Table for Models 830 SB2 System Unit with FC 9074 Base I O Tower Position FRU Name Possible Failing Component...

Page 725: ...failing component is either an 1 IOP 2 IOA 1 2842 or 2843 2 See Type Model and Part Number list on page 885 Go to Models 830 SB2 with FC 9074 Cards Dedicated on page 658 C03 PCI Card The failing comp...

Page 726: ...on is not recommended If IXS go to Models 830 SB2 with FC 9074 Cards Dedicated on page 658 Otherwise go to Models 830 SB2 with FC 9074 Cards Concurrent on page 655 C12 PCI Card if no IXS in C11 The fa...

Page 727: ...ry Battery 97H7318 This PN includes all 4 batteries Go to Models 830 SB2 with FC 9074 Battery T01 through T04 on page 655 DB1 Device Board Device Board 283D Go to Models 830 SB2 Device Boards DB1 and...

Page 728: ...Figure 30 Dual Line Cord Drawing for System Models 830 SB2 Locations and Addresses 714 iSeries Model 830 840 SB2 and SB3 Problem Analysis Repair and Parts V5R1...

Page 729: ...eight octals v DIMMs are installed in the following order A B C D E F G H J K L M N P Q R S T U V W X Y Z 1 2 3 4 5 6 7 8 Figure 31 CCIN 2881 with pluggable DIMM Locations and Addresses Chapter 5 Loc...

Page 730: ...The physical port connectors may vary by CCIN Figure 32 Network Interface Controller NIC Port Locations Locations and Addresses 716 iSeries Model 830 840 SB2 and SB3 Problem Analysis Repair and Parts...

Page 731: ...Figure 33 Network Interface Controller NIC HSL Port and LED Locations Locations and Addresses Chapter 5 Locations Addresses and Part Listings 717...

Page 732: ...Figure 34 Models 830 SB2 with FC 9074 HSL and SPCN Locations Locations and Addresses 718 iSeries Model 830 840 SB2 and SB3 Problem Analysis Repair and Parts V5R1...

Page 733: ...Locations Models 840 SB3 System Unit with Processor Tower and FC 9079 Base I O Tower Figure 35 Model 840 SB3 Processor Tower Locations and Addresses Chapter 5 Locations Addresses and Part Listings 719...

Page 734: ...ssor Card 0 Processor Card 245F or 246F Go to Models 840 SB3 FC 8079 lower half FC 9079 Cards Dedicated on page 681 M06 Processor Card 2 OR Processor Terminator Passthru Card Processor Card OR Process...

Page 735: ...5 M11 M15 Memory Card Memory Card 3195 3196 3197 3198 319A 31A1 3612 3613 or 3614 Go to Models 840 SB3 FC 8079 lower half FC 9079 Cards Dedicated on page 681 M16 Processor Card 3 OR Processor Terminat...

Page 736: ...ge 681 R20 Regulator Card Regulator Card Go to Models 840 SB3 FC 8079 lower half FC 9079 Cards Dedicated on page 681 R21 SPCN Card SPCN Card v 04N4552 Single Line Cord v 21P6806 Dual Line Cord Go to M...

Page 737: ...er For systems with dual line cords 04N6092 Go to Models 840 SB3 Processor Tower With Dual Line Cords Concurrent Maintenance Adapter Card A02 on page 677 A03 AC Module AC Module For systems with dual...

Page 738: ...lti adapter Bridge domains are labeled PCI Bridge Set inside the tower 8 The following table provides information necessary to identify the IOP to which IOAs are assigned The left column indicates the...

Page 739: ...and Part Number list on page 885 Go to FC 5074 FC 5079 FC 9079 Removable Media D41 and D42 on page 633 D46 D50 Disk Unit Disk Unit See Type Model and Part Number list on page 885 Go to Recovery Proced...

Page 740: ...2 See Type Model and Part Number list on page 885 Go to Models 840 SB3 FC 8079 lower half FC 9079 Cards Dedicated on page 681 C05 PCI card The failing component is either an 1 IOP 2 Integrated xSerie...

Page 741: ...t is either an 1 IOP 2 IOA 1 2842 or 2843 2 See Type Model and Part Number list on page 885 Go to Models 840 SB3 FC 8079 lower half FC 9079 Cards Concurrent on page 678 C11 PCI Card The failing compon...

Page 742: ...adapter Bridge All 28AA Go to FC 5074 5079 FC 9079 Tower Card CB1 on page 635 A01 AC Input Charger AC Module Charger v 97H7316 Single Line Cord Go to FC 5074 FC 5079 FC 9079 With Single Line Cord AC C...

Page 743: ...number when Type or CCIN are given Removal and Installation Recovery Procedure T01 T04 Battery Battery 97H7318 This PN includes all 4 batteries Go to FC 5074 FC 5079 FC 9079 Batteries T01 T02 T03 and...

Page 744: ...Figure 37 Dual Line Cord Drawing for System Models 840 SB3 Locations and Addresses 730 iSeries Model 830 840 SB2 and SB3 Problem Analysis Repair and Parts V5R1...

Page 745: ...Figure 38 Dual Line Cord Drawing for FC 9079 I O Tower with FC 5078 on top Locations and Addresses Chapter 5 Locations Addresses and Part Listings 731...

Page 746: ...Figure 39 Network Interface Controller NIC Port Locations Locations and Addresses 732 iSeries Model 830 840 SB2 and SB3 Problem Analysis Repair and Parts V5R1...

Page 747: ...Figure 40 Network Interface Controller NIC HSL Port and LED Locations Locations and Addresses Chapter 5 Locations Addresses and Part Listings 733...

Page 748: ...re 41 FC 9079 Base I O Tower HSL and SPCN Locations Figure 42 Rack mounted expansion unit feature codes Locations and Addresses 734 iSeries Model 830 840 SB2 and SB3 Problem Analysis Repair and Parts...

Page 749: ...tom of the rack as a FC 9079 see Figure 36 on page 724 Note Service the FC 8079 002 in the top of the rack as a FC 5074 see Locations FC 5074 I O Tower on page 736 Figure 43 FC 8079 I O Tower Location...

Page 750: ...connector J15 is an SPCN 1 connector and J16 is an SPCN 2 connector 7 Multi adapter Bridge domains are labeled PCI Bridge Set inside the tower 8 The following table provides information necessary to i...

Page 751: ...ncurrent on page 620 C04 PCI Card The failing component is either an 1 IOP 2 IOA 1 2842 or 2843 2 See Type Model and Part Number list on page 885 Go to FC 5074 FC 5079 Cards Concurrent on page 620 C05...

Page 752: ...074 FC 5079 Cards Dedicated on page 622 Otherwise go to FC 5074 FC 5079 Cards Concurrent on page 620 C12 PCI Card if no IXS in C11 The failing component is either an 1 IOP 2 IOA 1 2842 or 2843 2 See T...

Page 753: ...ply P01 P02 and P03 on page 632 T01 T04 Battery Battery 97H7318 Go to FC 5074 FC 5079 FC 9079 Batteries T01 T02 T03 and T04 on page 619 DB1 Device Board Device Board 283D Go to FC 5074 FC 5079 FC 9079...

Page 754: ...an SPCN 1 connector and J16 is an SPCN 2 connector 7 Multi adapter Bridge domains are labeled PCI Bridge Set inside the tower 8 The following table provides information necessary to identify the IOP t...

Page 755: ...Number list on page 885 Go to FC 5075 Cards Concurrent on page 638 C04 PCI Card The failing component is either an 1 IOP 2 IOA 1 2842 or 2843 2 See Type Model and Part Number list on page 885 Go to FC...

Page 756: ...el and Part Number list on page 885 Go to Recovery Procedures on page 893 P01 P02 Power Supply Power Supply 21P6417 Go to FC 5075 Power Supply P01 and P02 on page 646 B01 B02 AMD AMD 24L1730 Go to FC...

Page 757: ...ating system 2 The following table provides information necessary to identify the IOP to which IOAs are assigned The left column indicates the domain in which IOA assignment is allowed The right colum...

Page 758: ...PCI Card The failing component is either an 1 IOP 2 IOA 1 2842 or 2843 2 See Type Model and Part Number list on page 885 Go to FC 5078 0578 Cards Concurrent on page 648 C03 PCI Card The failing compo...

Page 759: ...s Server IXS 1 2842 or 2843 2 2890 Note When the IXS card is installed in this position concurrent maintenance at the card position is not recomended Go to FC 5078 0578 Cards Concurrent on page 648 C1...

Page 760: ...ution Board 00P2382 Go to FC 5078 0578 Power Distribution Backplane PB1 on page 651 NB1 Control Panel Control Panel 247B 24L0962 Go to FC 5078 0578 Expansion Unit Control Panel NB1 on page 651 CB1 Tow...

Page 761: ...5 is an SPCN 1 connector and J16 is an SPCN 2 connector Note Service the FC 5079 as two independent FC 5074 towers in the same 1 8 meter rack See Locations FC 5074 I O Tower on page 736 Figure 48 Loca...

Page 762: ...ted xSeries Adapter Card IXA Formerly the Adapter for Netfinity Server Figure 49 Locations for xSeries Adapter Card Locations and Addresses 748 iSeries Model 830 840 SB2 and SB3 Problem Analysis Repai...

Page 763: ...ies machine type Machine type 1519 was created to list feature 2689 separately from iSeries and xSeries machine types Go to Type 2689 Integrated xSeries Adapter IXA on page 683 Note Verify the frame I...

Page 764: ...ss information for Models 830 SB2 System Unit with FC 9074 Base I O Tower Position Possible Failing Component DSA BBBBCcbb Note IOA and device DSA s will not follow the rules below if the IOA is manua...

Page 765: ...FF Storage IOA yyyy 10 00 3FFFFFFF Comm Wrkst IOA yyyy 10 00 E3FFFFFF IXS attached IOA yyyy 10 00 E003FFFF C09 IOP yyyy 14 00 FFFFFFFF Storage IOA yyyy 10 00 4FFFFFFF Comm Wrkst IOA yyyy 10 00 E4FFFFF...

Page 766: ...unit has the same DSA as the IOA attached to the internal cable labelled L 1 x00300FF where x is the same as the first character of the xFFFFFFF IOA Unit Address D02 Disk Unit x00400FF where x is the...

Page 767: ...abelled R 2 x00300FF where x is the same as the first character of the xFFFFFFF IOA Unit Address D07 Disk Unit x00400FF where x is the same as the first character of the xFFFFFFF IOA Unit Address D08...

Page 768: ...x10300FF where x is the same as the first character of the xFFFFFFF IOA Unit Address D12 Disk Unit x10400FF where x is the same as the first character of the xFFFFFFF IOA Unit Address D13 Disk Unit x1...

Page 769: ...abelled R 2 x10300FF where x is the same as the first character of the xFFFFFFF IOA Unit Address D17 Disk Unit x10400FF where x is the same as the first character of the xFFFFFFF IOA Unit Address D18...

Page 770: ...x20300FF where x is the same as the first character of the xFFFFFFF IOA Unit Address D22 Disk Unit x20400FF where x is the same as the first character of the xFFFFFFF IOA Unit Address D23 Disk Unit x2...

Page 771: ...xFFFFFFF IOA Unit Address D29 Disk Unit x20600FF where x is the same as the first character of the xFFFFFFF IOA Unit Address D30 Disk Unit x20700FF where x is the same as the first character of the x...

Page 772: ...t follow the rules below if the IOA is manually reassigned after IPL Unit Address CB1 Service Processor 0001 70 00 FFFFFFFF C01 IOP 0001 10 00 FFFFFFFF C02 Comm Wkst IOA 0001 10 00 E2FFFFFF C03 Storag...

Page 773: ...S capable position IOP yyyy 20 00 FFFFFFFF C12 empty if IXS in C11 Storage IOA yyyy 20 00 2FFFFFFF Comm Wrkst IOA yyyy 20 00 E2FFFFFF C13 IOP yyyy 23 00 FFFFFFFF Storage IOA yyyy 20 00 3FFFFFFF Comm W...

Page 774: ...F where x is the same as the first character of the xFFFFFFF IOA Unit Address D02 Disk Unit x00400FF where x is the same as the first character of the xFFFFFFF IOA Unit Address D03 Disk Unit x00500FF...

Page 775: ...R 2 x00300FF where x is the same as the first character of the xFFFFFFF IOA Unit Address D07 Disk Unit x00400FF where x is the same as the first character of the xFFFFFFF IOA Unit Address D08 Disk Un...

Page 776: ...F where x is the same as the first character of the xFFFFFFF IOA Unit Address D12 Disk Unit x10400FF where x is the same as the first character of the xFFFFFFF IOA Unit Address D13 Disk Unit x10500FF...

Page 777: ...R 2 x10300FF where x is the same as the first character of the xFFFFFFF IOA Unit Address D17 Disk Unit x10400FF where x is the same as the first character of the xFFFFFFF IOA Unit Address D18 Disk Un...

Page 778: ...F where x is the same as the first character of the xFFFFFFF IOA Unit Address D22 Disk Unit x20400FF where x is the same as the first character of the xFFFFFFF IOA Unit Address D23 Disk Unit x20500FF...

Page 779: ...FF IOA Unit Address D29 Disk Unit x20600FF where x is the same as the first character of the xFFFFFFF IOA Unit Address D30 Disk Unit x20700FF where x is the same as the first character of the xFFFFFFF...

Page 780: ...igned after IPL Unit Address C01 IOP xxxx 10 00 FFFFFFFF C02 Storage IOA xxxx 10 00 2FFFFFFF Comm Wkst IOA xxxx 10 00 E2FFFFFF C03 IOP xxxx 14 00 FFFFFFFF Storage IOA xxxx 10 00 4FFFFFFF Comm Wkst IOA...

Page 781: ...ition IOP yyyy 20 00 FFFFFFFF C12 empty if IXS in C11 Storage IOA yyyy 20 00 2FFFFFFF Comm Wkst IOA yyyy 20 00 E2FFFFFF C13 IOP yyyy 23 00 FFFFFFFF Storage IOA yyyy 20 00 3FFFFFFF Comm Wkst IOA yyyy 2...

Page 782: ...he same as the first character of the xFFFFFFF IOA Unit Address D02 Disk Unit x00400FF where x is the same as the first character of the xFFFFFFF IOA Unit Address D03 Disk Unit x00500FF where x is the...

Page 783: ...where x is the same as the first character of the xFFFFFFF IOA Unit Address D07 Disk Unit x00400FF where x is the same as the first character of the xFFFFFFF IOA Unit Address D08 Disk Unit x00500FF wh...

Page 784: ...he same as the first character of the xFFFFFFF IOA Unit Address D12 Disk Unit x10400FF where x is the same as the first character of the xFFFFFFF IOA Unit Address D13 Disk Unit x10500FF where x is the...

Page 785: ...where x is the same as the first character of the xFFFFFFF IOA Unit Address D17 Disk Unit x10400FF where x is the same as the first character of the xFFFFFFF IOA Unit Address D18 Disk Unit x10500FF wh...

Page 786: ...he same as the first character of the xFFFFFFF IOA Unit Address D22 Disk Unit x20400FF where x is the same as the first character of the xFFFFFFF IOA Unit Address D23 Disk Unit x20500FF where x is the...

Page 787: ...ress D30 Disk Unit x20700FF where x is the same as the first character of the xFFFFFFF IOA Unit Address D31 Disk Unit The disk unit has the same DSA as the IOA attached to the internal flat ribbon cab...

Page 788: ...00FF where x is the same as the first character of the xFFFFFFF IOA Unit Address D39 Disk Unit The disk unit has the same DSA as the IOA attached to the internal flat ribbon cable x10600FF where x is...

Page 789: ...The disk unit has the same DSA as the IOA attached to the internal flat ribbon cable x20700FF where x is the same as the first character of the xFFFFFFF IOA Unit Address Addresses FC 5075 I O Tower U...

Page 790: ...10 00 E4FFFFFF IXS attached IOA yyyy 10 00 E004FFFF C08 Storage IOA The IOA has the same DSA as the first IOP found in the following list C07 C05 6FFFFFFF Comm Wkst IOA E6FFFFFF IXS attached IOA E006F...

Page 791: ...5 Storage IOA yyyy 10 00 2FFFFFFF Comm Wkst IOA yyyy 10 00 E2FFFFFF C07 IOP yyyy 13 00 FFFFFFFF Storage IOA yyyy 10 00 3FFFFFFF Comm Wkst IOA yyyy 10 00 E3FFFFFF IXS attached IOA yyyy 10 00 E003FFFF C...

Page 792: ...C13 C11 6FFFFFFF Comm Wkst IOA E6FFFFFF IXS attached IOA E006FFFF Addresses FC 5079 I O Tower Note Service the FC 5079 as two independent FC 5074 towers in the same 1 8 meter rack See Addresses FC 50...

Page 793: ...I O Adapters 2890 Integrated xSeries Server IXS Power and Signal Cables Figure 51 2890 Integrated xSeries Server IXS I O Adapters Chapter 5 Locations Addresses and Part Listings 779...

Page 794: ...FC 9074 Figure 52 Models 830 SB2 System Unit with FC 9074 Single Line Cord Non Dual Line Cord Enabled Power and Signal Cables Power and Signal Cables 780 iSeries Model 830 840 SB2 and SB3 Problem Ana...

Page 795: ...to AMD BP1 BP2 04N3037 SIGC67 CEC cage assembly to CEC bulkhead 97H7472 SIGC68 Part of backplane FRU assembly MB1 internal cable 97H7601 SIGC69 Part of backplane FRU assembly MB1 internal cable 97H76...

Page 796: ...DB1 97H7544 PWR71 to PWR74 Power Distribution Board PB1 to Device Board 1 DB1 97H7543 PWR75 Power Distribution Board PB1 to AMDs B01 and B02 97H7475 PWR76 Charger A01 to Batteries T01 through T04 97H7...

Page 797: ...0 and Model SB2 with FC 9074 Dual Line Cord Figure 53 Models 830 SB2 System Unit with FC 9074 Dual Line Cord Power and Signal Cables Power and Signal Cables Chapter 5 Locations Addresses and Part List...

Page 798: ...BP2 04N3037 SIGC67 CEC cage assembly to CEC bulkhead 97H7472 SIGC68 Part of backplane FRU assembly MB1 internal cable 97H7601 SIGC69 Part of backplane FRU assembly MB1 internal cable 97H7603 SIGC70 Pa...

Page 799: ...44L0007 PWR70 Power Distribution Board PB1 to Device Board 1 DB1 97H7544 PWR71 to PWR74 Power Distribution Board PB1 to Device Board 1 DB1 97H7543 PWR75 Power Distribution Board PB1 to AMDs B01 and B0...

Page 800: ...0 and Model SB3 Figure 54 Model 840 and Model SB3 Processor Tower Single Line Cord Power and Signal Cables Power and Signal Cables 786 iSeries Model 830 840 SB2 and SB3 Problem Analysis Repair and Par...

Page 801: ...t Backplane MB1 to Control Panel NB1 23L3363 Table 59 Model 840 and Model SB3 Processor Tower Single Line Cord Power Cables Name Description Part Number PWRC01 AC Box A01 to Power Supply 1 through 6 P...

Page 802: ...Figure 55 Model 840 and Model SB3 Processor Tower Dual Line Cord Power and Signal Cables Power and Signal Cables 788 iSeries Model 830 840 SB2 and SB3 Problem Analysis Repair and Parts V5R1...

Page 803: ...to Control Panel NB1 23L3363 Table 61 Model 840 and Model SB3 Processor Tower Dual Line Cord Power Cables Name Description Part Number PWRC01 AC Box A01 A03 to Power Supply 1 through 6 P01 P06 to Conc...

Page 804: ...Figure 56 Model 840 and Model SB3 FC 9079 Base I O Tower Single Line Cord Power and Signal Cables Power and Signal Cables 790 iSeries Model 830 840 SB2 and SB3 Problem Analysis Repair and Parts V5R1...

Page 805: ...0881 Table 63 Model 840 and Model SB3 FC 9079 Base I O Tower Single Line Cord Power Cables Name Description Part Number PWR60 Power Distribution Board PB1 to Device Board 3 DB3 24L1886 PWR61 to PWR64...

Page 806: ...e Line Cord Power Cables continued Name Description Part Number PWR78 Charger A01 to Power Supply 2 P02 04N2181 PWR79 Charger A01 to Power Supply 3 P03 04N2181 Power and Signal Cables 792 iSeries Mode...

Page 807: ...Figure 57 Model 840 and Model SB3 FC 9079 Base I O Tower Dual Line Cord Power and Signal Cables Power and Signal Cables Chapter 5 Locations Addresses and Part Listings 793...

Page 808: ...65 Model 840 and Model SB3 FC 9079 Base I O Tower Dual Line Cord Power Cables Name Description Part Number PWR60 Power Distribution Board PB1 to Device Board 3 DB3 24L1886 PWR61 to PWR64 Power Distri...

Page 809: ...FC 5079 I O Tower is serviced as two FC 5074 Towers in the same frame Cable names and part numbers are repeated in the upper and lower section of the FC 5079 frame Power and Signal Cables Chapter 5 Lo...

Page 810: ...Figure 58 FC 5074 I O Tower Single Line Cord Power and Signal Cables Power and Signal Cables 796 iSeries Model 830 840 SB2 and SB3 Problem Analysis Repair and Parts V5R1...

Page 811: ...wer Distribution Board PB1 to Device Board 3 DB3 24L1886 PWR61 to PWR64 Power Distribution Board PB1 to Device Board 3 DB3 97H7483 PWR65 Power Distribution Board PB1 to Device Board 2 DB2 97H7544 PWR6...

Page 812: ...Figure 59 FC 5074 I O Tower Dual Line Cord Power and Signal Cables Power and Signal Cables 798 iSeries Model 830 840 SB2 and SB3 Problem Analysis Repair and Parts V5R1...

Page 813: ...s Name Description Part Number PWR60 Power Distribution Board PB1 to Device Board 3 DB3 24L1886 PWR61 to PWR64 Power Distribution Board PB1 to Device Board 3 DB3 97H7483 PWR65 Power Distribution Board...

Page 814: ...Figure 60 FC 5075 I O Tower Power and Signal Cables Power and Signal Cables 800 iSeries Model 830 840 SB2 and SB3 Problem Analysis Repair and Parts V5R1...

Page 815: ...ar HSL connectors 23L2888 SIGC06 Tower Card CB1 to Device Board DB1 23L2889 Table 71 FC 5075 I O Tower Power Cables Name Description Part Number PWRC01 Line cord to Power Distribution Backplane PB1 04...

Page 816: ...escription Part Number PWRC01 Power Distribution Backplane PB1 to AMDs B01 and B02 41L5652 PWRC02 Power Distribution Backplane PB1 to SPCN connector 41L5650 PWRC03 SPCN connector to Tower Card CB1 21P...

Page 817: ...Part Assemblies Chapter 5 Locations Addresses and Part Listings 803...

Page 818: ...Assembly 1 Models 830 and SB2 with FC 9074 Cover Assembly Part Assemblies 804 iSeries Model 830 840 SB2 and SB3 Problem Analysis Repair and Parts V5R1...

Page 819: ...1 Cover Top 2 1621811 6 Screw M4 10mm 3 44L0247 1 Cover Asm Rear 4 24L0824 1 Cover Side 5 1621811 6 Screw M4 10mm 6 24L1069 1 Cover Asm Lower Front 7 44L0243 1 Cover Upper Front Assembly 1 continued...

Page 820: ...Assembly 2 Models 830 and SB2 with FC 9074 Final Assembly Front Part Assemblies 806 iSeries Model 830 840 SB2 and SB3 Problem Analysis Repair and Parts V5R1...

Page 821: ...Description 2 1 24L0775 1 Shield EMC 2 44H8681 3 Screw 3 04N3345 2 AMD Asm BP1 BP2 4 44H8681 4 Screw 5 04N2793 1 AMD Mounting Asm 6 1621811 4 Screw M4 10mm Assembly 2 continued Chapter 5 Locations Add...

Page 822: ...Assembly 2 continued 808 iSeries Model 830 840 SB2 and SB3 Problem Analysis Repair and Parts V5R1...

Page 823: ...trol Panel Assembly on page 824 8 44H8406 AR Filler Removable media 8 AR CD Storage Unit D41 See Type Model and Part Number list on page 885 9 AR Removable Media D42 See Type Model and Part Number lis...

Page 824: ...Assembly 2 continued 810 iSeries Model 830 840 SB2 and SB3 Problem Analysis Repair and Parts V5R1...

Page 825: ...2 Screw 14 24L1067 1 Keystick EMC plate 15 1621811 2 Screw M4 10mm 16 NONUM AR 5 Disk unit cage assembly slots D01 through D50 17 1621811 12 Screw M4 10mm 18 1621817 6 Screw 19 AR Disk unit assembly...

Page 826: ...Assembly 2 continued 812 iSeries Model 830 840 SB2 and SB3 Problem Analysis Repair and Parts V5R1...

Page 827: ...Base DASD 21 1621811 3 Screw M4 10mm 22 24L0892 1 Base DASD Bd Stiff Asm DB3 23 24L1029 AR DASD Bd Stiff Asm DB1 DB2 24 1621838 1 Screw 25 NONUM AR Shelf DASD 26 1621811 2 Screw M4 10mm Assembly 2 con...

Page 828: ...Assembly 3 Models 830 and SB2 with FC 9074 Final Assembly Rear Part Assemblies 814 iSeries Model 830 840 SB2 and SB3 Problem Analysis Repair and Parts V5R1...

Page 829: ...pply PP1 PP2 2 24L0774 1 Shield EMC 3 1621807 2 Screw Cage mounting 4 24L0776 1 Tunnel EMC 5 1621811 2 Screw M4 10mm 6 90H9196 1 Handle 7 24L2643 1 Bracket Handle 8 1621811 2 Screw M4 10mm Assembly 3...

Page 830: ...Assembly 3 continued 816 iSeries Model 830 840 SB2 and SB3 Problem Analysis Repair and Parts V5R1...

Page 831: ...e Controller Card M06 Clock Card Asm M06A 12 24L0971 1 Cover Processor Air 13 1621811 4 Screw M4 10mm 14 NONUM AR Processor Asm M03 M04 Snap the array cover PN 24L0710 that is used to protect the proc...

Page 832: ...Assembly 3 continued 818 iSeries Model 830 840 SB2 and SB3 Problem Analysis Repair and Parts V5R1...

Page 833: ...er Units Description 3 15 24L0972 1 CEC Cage Asm 16 1621811 6 Screw M4 10mm 17 NONUM 1 System Unit Backplane Stiffener Asm MB1 18 24L0906 6 Screw Assembly 3 continued Chapter 5 Locations Addresses and...

Page 834: ...Assembly 3 continued 820 iSeries Model 830 840 SB2 and SB3 Problem Analysis Repair and Parts V5R1...

Page 835: ...ly Dual Line Cord P01 P02 25 24L0940 AR Filler for power supply 26 1621811 2 Screw M4 10mm 27 97H7320 4 Battery Pack T01 T02 T03 T04 28 1621811 12 Screw M4 10mm 29 NONUM 1 EMC access plate 30 1621811...

Page 836: ...Assembly 3 continued 822 iSeries Model 830 840 SB2 and SB3 Problem Analysis Repair and Parts V5R1...

Page 837: ...cription 3 32 24L0926 1 PCI Cage CB1 For FC 9074 33 1621811 6 Screw M4 10mm 34 24L0891 1 Power Board Stiff Asm PB1 35 1621816 6 Screw 36 16G8095 1 TOD Battery Assembly 3 continued Chapter 5 Locations...

Page 838: ...Assembly 4 Models 830 and SB2 with FC 9074 Control Panel Assembly Part Assemblies 824 iSeries Model 830 840 SB2 and SB3 Problem Analysis Repair and Parts V5R1...

Page 839: ...ocessor Capacity Card FC 9074 Only slot A See the Type Model and Part Number list on page 885 3 AR 1 Interactive Card FC 9074 Only slot B See the Type Model and Part Number list on page 885 4 NONUM 1...

Page 840: ...Assembly 5 Models 840 and SB3 Processor Tower Cover Assembly Part Assemblies 826 iSeries Model 830 840 SB2 and SB3 Problem Analysis Repair and Parts V5R1...

Page 841: ...Cover Middle Front 5 21H7213 1 Cover Left Side 6 1621811 8 Screw M4 10mm 7 21H7208 1 Cover Upper Front 8 21H7523 2 EMC access plate 9 21H7211 1 Cover Top 10 1621811 4 Screw 4M 10mm 11 23L3653 1 Cover...

Page 842: ...Assembly 6 Models 840 and SB3 Processor Tower Final Assembly Front Part Assemblies 828 iSeries Model 830 840 SB2 and SB3 Problem Analysis Repair and Parts V5R1...

Page 843: ...Bracket Top 6 1621811 6 Screw M4 10mm 7 23L3433 1 EMC Bracket Right 8 1621811 15 Screw M4 10mm 9 NONUM 1 Front Cage Backplane Asm See 836 10 1621811 12 Screw M4 10mm 11 23L3469 1 Control Panel Asm Pr...

Page 844: ...Assembly 6 continued 830 iSeries Model 830 840 SB2 and SB3 Problem Analysis Repair and Parts V5R1...

Page 845: ...11 2 Screw M4 10mm 15 86G6045 AR Filler 16 1621811 2 Screw M4 10mm 17 21H6959 2 AMD Asm AMD B01 and AMD B02 18 1621811 4 Screw M4 10mm 19 21H7516 1 EMC access plate Bulk Power 20 1621811 4 Screw M4 10...

Page 846: ...Assembly 7 Models 840 and SB3 Processor Tower Final Assembly Rear Part Assemblies 832 iSeries Model 830 840 SB2 and SB3 Problem Analysis Repair and Parts V5R1...

Page 847: ...811 17 Screw M4 10mm 5 23L3428 1 EMC Bracket Top 6 1621811 5 Screw M4 10mm 7 23L3385 1 Cage Asm Rear 8 1621811 13 Screw M4 10mm 9 1624766 8 Screw 10 23L3447 1 EMC Access Plate 11 1621811 5 Screw M4 10...

Page 848: ...Assembly 7 continued 834 iSeries Model 830 840 SB2 and SB3 Problem Analysis Repair and Parts V5R1...

Page 849: ...9 1 Power Subframe Asm for Dual Line Cord 21 1621811 7 Screw M4 10mm 22 21H7000 1 AC Box Don 1 Phase Qty 2 for Dual Line Cord 23 1621811 Screw M4 10mm 24 21H7080 1 Battery Asm 25 1621811 4 Screw M4 10...

Page 850: ...Assembly 7 continued 836 iSeries Model 830 840 SB2 and SB3 Problem Analysis Repair and Parts V5R1...

Page 851: ...Part Number Units Description 7 1 04N3934 1 Backplane MB1 2 NONUM 1 Front Cage Asm 3 1624766 8 Screw 4 NONUM 1 Air Duct 5 1624764 4 screw Assembly 7 continued Chapter 5 Locations Addresses and Part Li...

Page 852: ...Assembly 8 Models 840 and SB3 Control Panel Processor Tower Part Assemblies 838 iSeries Model 830 840 SB2 and SB3 Problem Analysis Repair and Parts V5R1...

Page 853: ...list on page 885 2 AR 1 Interactive Card slot B See the Type Model and Part Number list on page 885 3 NONUM AR Processor Capacity Access Cover NONUM AR Control Panel Connector Cover 23L3469 1 Control...

Page 854: ...Assembly 9 FC 9079 Tower Models 840 and SB3 Cover Assembly Part Assemblies 840 iSeries Model 830 840 SB2 and SB3 Problem Analysis Repair and Parts V5R1...

Page 855: ...Cover 2 1621811 2 Screw M4 10mm 3 24L1079 1 Rear Cover 4 24L0824 1 Side Cover 5 1621811 12 Screw M4 10mm 6 24L1078 1 Front Filler Plate 7 1621811 2 Screw M4 10mm 8 24L1069 1 Front Cover Assembly 9 con...

Page 856: ...Assembly 10 FC 9079 Tower Models 840 and SB3 Final Assembly Part Assemblies 842 iSeries Model 830 840 SB2 and SB3 Problem Analysis Repair and Parts V5R1...

Page 857: ...Filler Removable Media 2 AR Optical Storage Unit See Type Model and Part Number list on page 885 3 AR Removable Media See Type Model and Part Number list on page 885 4 24L0821 AR Disk Unit EMC Access...

Page 858: ...Assembly 10 continued 844 iSeries Model 830 840 SB2 and SB3 Problem Analysis Repair and Parts V5R1...

Page 859: ...1621817 2 Screw 8 24L1067 1 Center Support Bracket 9 1621811 2 Screw M4 10mm 10 NONUM AR 5 Disk Unit Cage Assembly 11 1621811 12 Screw M4 10mm 12 1621817 6 Screw 13 AR Disk Unit Assembly See Type Mod...

Page 860: ...Assembly 10 continued 846 iSeries Model 830 840 SB2 and SB3 Problem Analysis Repair and Parts V5R1...

Page 861: ...Unit 15 1621811 3 Screw M4 10mm 16 24L0892 1 Base Disk Unit Bd Stiff Asm DB3 17 24L1029 AR Disk Unit Bd Stiff Asm DB1 DB2 18 1621838 1 Screw 19 NONUM AR Shelf Disk Unit 20 1621811 2 Screw M4 10mm Asse...

Page 862: ...Assembly 10 continued 848 iSeries Model 830 840 SB2 and SB3 Problem Analysis Repair and Parts V5R1...

Page 863: ...24 44L0023 2 AMD 25 90H6629 3 Power Supply 765 watts 26 24L0940 AR Filler for power supply 27 1621811 2 Screw M4 10mm 28 97H7329 4 Battery Pack 29 1621811 12 Screw M4 10mm 30 NONUM 1 EMC Access Plate...

Page 864: ...Assembly 10 continued 850 iSeries Model 830 840 SB2 and SB3 Problem Analysis Repair and Parts V5R1...

Page 865: ...on 10 33 24L0926 1 PCI Card Cage Assembly For FC 9079 34 1621811 6 Screw M4 10mm 35 24L0891 1 Power Board Stiff Asm PB1 36 1621816 6 Screw 37 16G8095 1 TOD Battery Assembly 10 continued Chapter 5 Loca...

Page 866: ...Assembly 11 Cover Assembly FC 5074 Part Assemblies 852 iSeries Model 830 840 SB2 and SB3 Problem Analysis Repair and Parts V5R1...

Page 867: ...cover 2 1621811 4 Screw M4 10mm 3 24L1079 1 Rear cover 4 24L0824 1 Side cover 5 1621811 12 Screw M4 10mm 6 24L1078 1 Front filler cover 7 1621811 2 Screw M4 10mm 8 24L1069 1 Front cover Assembly 11 co...

Page 868: ...Assembly 12 Final Assembly FC 5074 Part Assemblies 854 iSeries Model 830 840 SB2 and SB3 Problem Analysis Repair and Parts V5R1...

Page 869: ...iller Removable media 2 AR Optical Storage Unit See Type Model and Part Number list on page 885 3 AR Removable media See Type Model and Part Number list on page 885 4 24L0821 AR Disk Unit EMC access p...

Page 870: ...Assembly 12 continued 856 iSeries Model 830 840 SB2 and SB3 Problem Analysis Repair and Parts V5R1...

Page 871: ...1621817 2 Screw 8 24L1067 1 Center Support Bracket 9 1621811 2 Screw M4 10mm 10 NONUM AR 5 disk unit cage assembly 11 1621811 12 Screw M4 10mm 12 1621817 6 Screw 13 AR Disk unit assembly See Type Mod...

Page 872: ...Assembly 12 continued 858 iSeries Model 830 840 SB2 and SB3 Problem Analysis Repair and Parts V5R1...

Page 873: ...Unit 15 1621811 3 Screw M4 10mm 16 24L0892 1 Base Disk Unit Bd Stiff Asm DB3 17 24L1029 AR Disk Unit Bd Stiff Asm DB1 DB2 18 1621838 1 Screw 19 NONUM AR Shelf Disk Unit 20 1621811 2 Screw M4 10mm Asse...

Page 874: ...Assembly 12 continued 860 iSeries Model 830 840 SB2 and SB3 Problem Analysis Repair and Parts V5R1...

Page 875: ...24 44L0023 2 AMD 25 90H6629 3 Power supply 765 watts 26 24L0940 AR Filler for power supply 27 1621811 2 Screw M4 10mm 28 97H7320 4 Battery pack 29 1621811 12 Screw M4 10mm 30 NONUM 1 EMC access plate...

Page 876: ...Assembly 12 continued 862 iSeries Model 830 840 SB2 and SB3 Problem Analysis Repair and Parts V5R1...

Page 877: ...escription 12 33 97H7307 1 PCI Card Cage Asm 34 1621811 6 Screw M4 10mm 35 24L0891 1 Power Board Stiff Asm PB1 36 1621816 6 Screw 37 16G8095 1 TOD Battery Assembly 12 continued Chapter 5 Locations Add...

Page 878: ...Assembly 13 Cover Assembly FC 5075 Part Assemblies 864 iSeries Model 830 840 SB2 and SB3 Problem Analysis Repair and Parts V5R1...

Page 879: ...over Top 2 75G2878 2 Screw M3 5 x 8mm 3 24L1652 1 Cover Rear 4 24L1632 1 Cover Side 5 24L1946 2 Thumbscrew 6 24L1654 1 Cover Front 7 24L1632 1 Cover Side 8 75G2878 2 Screw M3 5 x 8mm Assembly 13 conti...

Page 880: ...Assembly 14 Final Assembly FC 5075 Part Assemblies 866 iSeries Model 830 840 SB2 and SB3 Problem Analysis Repair and Parts V5R1...

Page 881: ...75G2878 4 Screw M3 5 x 8mm 4A 04N3392 2 Screw M3 5 x 35mm 5 24L1827 1 EMC Shield Disk Unit 5A NONUM AR Disk Unit Asm See Type Model and Part Number list on page 885 6 21P6417 AR Power Supply See Type...

Page 882: ...Assembly 14 continued 868 iSeries Model 830 840 SB2 and SB3 Problem Analysis Repair and Parts V5R1...

Page 883: ...crew M3 5 x 8mm 9 04N6111 1 Power Distribution Backplane PB1 10 75G2878 5 Screw M3 5 x 8mm 11 NONUM 1 Power Supply Shelf 12 75G2878 11 Screw M3 5 x 8mm 13 NONUM 1 Backplane Asm 14 75G2878 5 Screw M3 5...

Page 884: ...Assembly 15 Cover Assembly FC 5078 Part Assemblies 870 iSeries Model 830 840 SB2 and SB3 Problem Analysis Repair and Parts V5R1...

Page 885: ...986 1 Top Cover 2 1621811 6 Screw M4 10mm 3 44L0247 1 Rear Cover 4 24L0824 2 Side Cover 5 1621811 16 Screw M4 10mm 6 24L1069 1 Front Cover Lower 7 44L0252 1 Front Cover Upper Assembly 15 continued Cha...

Page 886: ...Assembly 16 Final Assembly FC 5078 0578 Part Assemblies 872 iSeries Model 830 840 SB2 and SB3 Problem Analysis Repair and Parts V5R1...

Page 887: ...Shield 4 11K1107 1 Air Moving Device Fans Control Card BB1 5 04N4500 1 Front EMC Shield 6 24L0962 1 Op Panel Asm NB1 7 21P6303 1 Front Cover Bracket For FC 5078 7 21P6687 1 Front Cover Bracket For FC...

Page 888: ...Assembly 16 continued 874 iSeries Model 830 840 SB2 and SB3 Problem Analysis Repair and Parts V5R1...

Page 889: ...Screws M4X 15 44K0243 1 Cable Tray 16 41L5206 1 Cover 17 00G1268 2 Screw M4X 18 04N6797 AR PCI Node Board Asm CB1 19 00G1268 6 Screw M4X 20 04N4498 1 Mounting Bracket 21 1621811 2 Screw M4 10mm 04N30...

Page 890: ...Assembly 17 Cover and Hardware Assembly For FC 5079 FC 8079 FC 0550 FC 0551 0578 1 1 Part Assemblies 876 iSeries Model 830 840 SB2 and SB3 Problem Analysis Repair and Parts V5R1...

Page 891: ...high black EIA filler 4 97H9755 AR 3 high black EIA filler 4 97H9756 AR 5 high black EIA filler 5 31L7519 2 Cover Side 6 31L7523 1 Cover Rear 7 12K0024 1 Bottom Bezel Trim Kit 8 24L1069 1 Tip plate 9...

Page 892: ...Assembly 18 Power Distribution Unit PDU Assembly For FC 5079 FC 8079 FC 0550 FC 0551 0578 Part Assemblies 878 iSeries Model 830 840 SB2 and SB3 Problem Analysis Repair and Parts V5R1...

Page 893: ...Phase 1 00P2202 1 PDU Three Phase 1 00P2203 1 PDU Single Phase WT 2 1624779 4 Nut Clip 3 74F1823 4 Screw 4 21P4225 2 Shelf Tray Assembly for Model 270 System only used on FC 0551 rack 5 1624779 16 Sc...

Page 894: ...Assembly 19 External Cables External Cables 880 iSeries Model 830 840 SB2 and SB3 Problem Analysis Repair and Parts V5R1...

Page 895: ...385 Cable ATM Filtered FC4815 44H8676 Cable VIDEO EXT FC0325 44H8677 Cable MOUSE KYBD EXT FC0325 07G3794 Keyboard mouse splitter cable CCIN 2890 44L0007 V S COMM 6m Cable 031A 44H7480 V 24 20 Cable 03...

Page 896: ...ble 6m 1464 21F9358 SPCN Cable 15m 1465 21F9359 SPCN Cable 30m 1466 21F9360 SPCN Cable 60m 1467 21F9415 Optical SPCN Cable 100m 0369 21P6325 Optical SPCN Cable 250m 1468 97H7486 J TAG A Cable 033A 97H...

Page 897: ...Miscellaneous Chapter 5 Locations Addresses and Part Listings 883...

Page 898: ...Assembly 20 Miscellaneous Miscellaneous 884 iSeries Model 830 840 SB2 and SB3 Problem Analysis Repair and Parts V5R1...

Page 899: ...745 AR GL card wrap Ethernet FC 2760 17G2642 1 ASYNC Cable Wrap 21H3761 1 V 24AD Cable Wrap 21H3762 1 RS232AD Cable Wrap 21H3763 1 V35AD Cable Wrap 21H3790 1 RS449AD Cable Wrap 21H3791 1 X21AD Cable W...

Page 900: ...Card 840 21P4396 2420 Processor Capacity Card 840 04N2587 245C System Processor Card 2 way 830 04N6928 245D System Processor Card 4 way 830 SB2 04N6929 245E System Processor Card 6 way 840 SB3 04N6247...

Page 901: ...Bus Adapter 830 840 23L7829 2743 Ethernet 1 Gb sec IOA All 41L6396 2744 Token Ring 100 Mb sec IOA All 23L4288 2745 Multi Line Communications IOA All 21H5490 2746 Twinaxial IOA All 21H5497 2748 Storag...

Page 902: ...ralia New Zealand All v 04N4537 v 04N4539 2778 Storage IOA v Card v Cache Battery Pack v Mode Jumper All v 21P3735 v 44L0313 v 23L3442 2779 Business Adapter All 21P5342 2815 ATM 155 Mbps IOA All 21H79...

Page 903: ...096MB Main Storage Card 840 23L7592 3196 8192MB Main Storage Card 840 99H4458 3197 1024MB Main Storage Card 840 23L7574 3198 2048MB Main Storage Card 840 23L7583 319A 2048MB Main Storage Card SB3 23L7...

Page 904: ...ve the disk unit from the system to determine the part number of the failing component All N A 6607 Disk Unit and Carrier All 44L0061 6713 Disk Unit and Carrier All 44L0062 6714 Disk Unit and Carrier...

Page 905: ...M03 830 4 way 23D1 23D2 23D3 23D4 23D5 23D6 245D M03 830 8 way 23D8 23D9 23DA 23DB 23DC 23DD 23DE 245D You will need a qty of 2 M03 M04 SB2 8 way 2315 245D You will need a qty of 2 M03 M04 Power Cord...

Page 906: ...892 iSeries Model 830 840 SB2 and SB3 Problem Analysis Repair and Parts V5R1...

Page 907: ...Has Logical Partitions 943 Determining if the System Has Guest Partitions 943 Determining the Release Level of a Guest Partition 943 Determining the Hosting Partition of a Guest Partition 944 Determi...

Page 908: ...ng disk unit No Yes Go to Exchanging a Disk Unit with Device Parity Protection on page 896 This ends the procedure 5 You are exchanging the disk unit To save the data by copying to tape v Go to Disk U...

Page 909: ...display The status column shows one of the following protection status DPY Active DPY Failed DPY HDW Failure DPY Degraded DPY Power Loss DPY Not Ready DPY Unknown A unit with one of these statuses ha...

Page 910: ...T see Accessing Dedicated Service Tools in the iSeries Service Functions Note Do not IPL the system to get to DST b Select the Work with disk units option on the Service Tools display c Select the Wor...

Page 911: ...rored Protection Definitions v Local load source A disk used as the source for IPL data Primary Partition For system models 270 and 820 this disk unit must be located in position D01 D02 D03 or D04 Fo...

Page 912: ...age 903 To save the data by copying to another disk v Go to Disk Unit Initialize and Disk to Disk Copy on page 912 4 Is the failing load source disk unit a local load source No Yes Ask the customer to...

Page 913: ...lect DST see Accessing Dedicated Service Tools in the iSeries Service Functions Note Do not IPL the system to get to DST b Select the Work with disk units option c Select the Display disk configuratio...

Page 914: ...ot determine why the unit is missing contact your next level of support If you correct the missing disk unit problem go to Start Disk Service Here on page 894 to locate and perform the correct recover...

Page 915: ...ust installed f Initialize and format the disk unit When the new disk unit is initialized and formatted the display shows that the status is complete this may take 30 minutes or longer 18 Perform the...

Page 916: ...ialize and format the disk unit When the new disk unit is initialized and formatted the display shows that the status is complete this may take 30 minutes or longer 26 Perform the following a Return t...

Page 917: ...a disk unit because a disk unit failure caused system operations to stop completely Yes No You may be able to use the Remove Units from Configuration function of DST This function allows you to move a...

Page 918: ...ention Required prompt appears The message Wrong volume loaded appears at the bottom of the display Select the Format option and press the Enter key to continue the save operation The Function Status...

Page 919: ...dicated Service Tools DST display c Select the Work with disk unit recovery option on the Work with Disk Unit display d Select the Disk unit problem recovery procedures option on the Work with Disk Un...

Page 920: ...before you can continue with this disk unit recovery procedure Perform the following a Enter the Use Dedicated Service Tools DST option from the IPL or Install the System display b Enter the password...

Page 921: ...to the disk restores successfully the display shows that the status of the restore operation is complete k Press the Enter key to complete the restore operation l Power off the system Note Any damaged...

Page 922: ...ption on the Work with Disk Unit display e Select the Recover configuration option on the Work with Disk Unit Recovery display This option assembles the system configuration information on disk unit 1...

Page 923: ...see Dedicated Service Tools DST in the iSeries Service Functions information Is the IPL or Install the System display shown or is DST available Yes No Go to step 2 of this procedure 22 Select the Use...

Page 924: ...he Work with Disk Units display 28 Perform the following a On the Work with Disk Units display select the Work with disk configuration option b Select the Work with ASP configuration option c Select t...

Page 925: ...k Unit Recovery display e Select the Initialize and format disk unit option on the Disk Unit Problem Recovery Procedures display f Select the disk unit on the display to initialize and format g Press...

Page 926: ...unit system No Yes Perform Disk Unit Data Save and Initialize on page 903 This ends the procedure 3 Is the failing disk unit the load source disk unit Note Disk unit 1 contains the load source disk u...

Page 927: ...plays the percent of the data copied If the number of unreadable pages displays write down the number of unreadable pages You will use the number of unreadable pages later in this procedure e Wait unt...

Page 928: ...r for the correct password c Select the Work with system partitions option on the Use Dedicated Service Tools DST display d Select the Recover configuration data option on the Work with System Partiti...

Page 929: ...edure 19 Perform an IPL from removable media and restore the Licensed Internal Code see Restoring Licensed Internal Code in the iSeries Service Functions information This information shows you how to...

Page 930: ...the data copied If the number of unreadable pages displays write down the number of unreadable pages You will use the number of unreadable pages later in this procedure e Wait until the status of the...

Page 931: ...n the Select Configured Unit to Replace display k Select the replacement disk unit on the Select Replacement Unit display l Press the Enter key to confirm the replace operation this operation takes 10...

Page 932: ...cedure Note At this time the load source disk is the only configured disk unit in the system The following steps ensure that the destruction of customer data and programs will not occur 4 Did you get...

Page 933: ...ction is running SRC C6xx 4205 xx represents the percentage of recovery completed displays on the system control panel When the Recover Remote Load source function completes The system automatically p...

Page 934: ...ption will not be shown 3 Start an IPL by powering on the system see Powering On and Powering Off the System and Logical Partitions on page 922 Did the system complete the IPL Yes No This may be a new...

Page 935: ...ies the system date and time This ends the procedure 2 Use the service action log to look for any new SRCs see Using the Service Action Log on page 9 Are there any new SRCs No Yes Go to step 6 on page...

Page 936: ...eries Service Functions to verify that the problem is corrected Resources which normally vary on automatically during IPL or which were previously varied on manually may need to be varied back on afte...

Page 937: ...o the logical partition that you want to IPL and press enter Powering Off the System Attention Power off and power on of a system with multiple partitions are different than a system with a single par...

Page 938: ...link per three seconds Note To cancel the power off operation do not select function 08 Instead press any other control panel button This ends the procedure Powering Off a System With Multiple Logical...

Page 939: ...instructed to power down the system Powering Off a System with Multiple Logical Partitions Using the Control Panel or Primary Partition s Console Powering Off a System with Multiple Logical Partition...

Page 940: ...rtition that run Client Access a delayed power off operation by using the PWRDWNSYS command is required You must stop all applications including console applications and subsystems that are running in...

Page 941: ...ng off a 504x tower then power off the system unit Go to Powering On and Powering Off the System and Logical Partitions on page 922 Attention Perform this action only with the assistance of the custom...

Page 942: ...ion until you are directed to do otherwise Work with the customer to end the Cluster Resource Group CRG containing DASD units configured as independent ASPs IASP under the tower s HSL I O Bridge resou...

Page 943: ...next link leading or trailing from the tower that you are working on No Yes You can not use this procedure to power off the tower Doing so will cause a system failure You must power down the system to...

Page 944: ...bus work with the customer to end all jobs and vary off the QSOC resources on the affected system Note Use the WRKOPCACT command to work with the QSOC resources on the affected system v If the system...

Page 945: ...e expansion tower or unit control panel is off Note If the expansion tower or unit contains disk IOPs an attention SRC may appear on the control panel Note the following v Ignore the SRCs if the expan...

Page 946: ...nit You must power on this expansion tower and then use dedicated service to power off the system for the FRU you are exchanging Go to step 28 of this procedure to power on this expansion tower 26 Whe...

Page 947: ...source s option for the expansion tower or unit The Logical Hardware Resources Associated a Packaging Resource display shows the status of devices and IOPs 30 When all expected resources appear with a...

Page 948: ...ed Mode Enhanced mode has an enhanced write cache size In Enhanced mode the write cache size for the 2748 I O Card is 26MB and the maximum compressed write cache size for the 2778 I O Card is 104MB En...

Page 949: ...the middle and bottom pins 3 Select the IPL type and mode see iSeries Service Functions information 4 Power on the system For information on disk compression see the Backup and Recovery section of th...

Page 950: ...nging the mode of an I O card on page 934 4 Power on the system SRC Address Formats Use this section to determine the IOP IOA or device address from either a control panel or a console display 1 Was t...

Page 951: ...of the top 16 character line of function 12 word 2 are 62 The IOP address may be characters 9 16 of the top 16 character line of function 13 word 7 in the format BBBBCcbb The device address may be ch...

Page 952: ...t relate to the Bus Bus Bus Bus Card Card Board Board format You can also use Figure 63 on page 939 to understand how addresses in the Bus Board Card format relate to the direct select addresses used...

Page 953: ...munications a I O Bus b Adapter c 0 d Port e 0 f Channel gh FF Disk Tape or Optical without I O adapter address Type A a I O Bus b Controller c 0 d Device efgh FFFF Figure 63 Format Conversion Disk Un...

Page 954: ...or two digit decimal representation of the hexadecimal Card value of the Bus Bus Bus Bus Card Card Board Board format Address at the top of Figure 63 on page 939 x4 Adapter location The one or two di...

Page 955: ...at information AAAA Type of I O Bus see Logical Address Format field A aaaa Unit address BBBB System Bus Number see Logical Address Format field B BBBBCcbb Bus bus bus bus card card and board board ad...

Page 956: ...splays the machine type 940x model number and processor feature code Important Cryptographic I O Processor Information Attention The type 2620 or type 2628 cryptographic I O processor should not be re...

Page 957: ...Partitions 1 Go to the Primary partition system console 2 From the SST or DST screen select the Work with system partitions option 3 At the Work with system partitions display the number of partitions...

Page 958: ...f the hosting partition of a guest partition 1 Go to the Primary partition system console 2 From the SST or DST screen select the Work with system partitions option 3 At the Work with system partition...

Page 959: ...o the data on the other load source the Licensed Internal Code attempts to start the IPL from the second load source disk If the second attempt fails the IPL stops with an SRC displayed For systems in...

Page 960: ...ice attached to SCSI bus 1 with a controller address of 7 5 Device attached to SCSI bus 1 with a controller address of 6 6 Device attached to SCSI bus 1 with a controller address of 5 7 Device attache...

Page 961: ...now require another Reclaim Cache Storage to be performed d Select the Work with disk units option e Select the Work with disk unit recovery option f Select the Reclaim IOP Cache Storage option g Foll...

Page 962: ...948 iSeries Model 830 840 SB2 and SB3 Problem Analysis Repair and Parts V5R1...

Page 963: ...Part 3 Appendixes Copyright IBM Corp 2000 2001 949...

Page 964: ...950 iSeries Model 830 840 SB2 and SB3 Problem Analysis Repair and Parts V5R1...

Page 965: ...be the problem 2 Record the date and time 3 Record any control panel lights that are on v Power Active v Processor Active v Attention 4 Does the system have logical partitions No Yes Record the follow...

Page 966: ...unction 5 Power SRC if applicable Function 11 SRC word 1 extended SRC characters 9 32 Function 12 SRC words 2 3 4 5 Function 13 SRC words 6 7 8 9 Function 20 System Model Type and Processor Feature 6...

Page 967: ...d preventative maintenance PM is no longer required Loading and applying all PTFs is the responsibility of the customer Refer the customer to the Information Center at http www ibm com eserver iseries...

Page 968: ...954 iSeries Model 830 840 SB2 and SB3 Problem Analysis Repair and Parts V5R1...

Page 969: ...the machine If possible keep one hand on the frame when for example you are installing or removing a logic card v Hold the ESD sensitive card by the edge or connector shroud cover Do not touch the pi...

Page 970: ...956 iSeries Model 830 840 SB2 and SB3 Problem Analysis Repair and Parts V5R1...

Page 971: ...y labels v Replacement requirements concerning parts for primary power v Any other items relating to the product s safety Before you start you must have completed the Electrical Safety Education Cours...

Page 972: ...Lead Acid battery attached to side of internal battery unit 21H7089 4 Weight restriction label attached to top of internal battery 74F9976 5 Weight restriction label attached to top of power sub fram...

Page 973: ...1 Models 640 730 and S30 only Ensure that the retainer that holds the vertical SPD card separators is in place 2 Ensure that the vertical rods between DASD units are in place model 640 730 and S30 on...

Page 974: ...960 iSeries Model 830 840 SB2 and SB3 Problem Analysis Repair and Parts V5R1...

Page 975: ...Log Machine Type ____________ Serial Number ____________ Logical Partition ___________ Date Description of Problem Action Taken Do not record hours or part numbers Service Representative Copyright IBM...

Page 976: ...Date Description of Problem Action Taken Do not record hours or part numbers Service Representative 962 iSeries Model 830 840 SB2 and SB3 Problem Analysis Repair and Parts V5R1...

Page 977: ...______________ System Tower T M FC ____________ Frame ________ Port ________ Port ________ Frame ________ Resource Type ________ Name ________________ System Tower T M FC ____________ Resource Type __...

Page 978: ...stem Tower T M FC ____________ Resource Type ________ Name ________________ System Tower T M FC ____________ Frame ________ Port ________ Port ________ Frame ________ Resource Type ________ Name _____...

Page 979: ...____________ Frame ________ Port ________ Port ________ Frame ________ Resource Type ________ Name ________________ System Tower T M FC ____________ Resource Type ________ Name ________________ System...

Page 980: ...966 iSeries Model 830 840 SB2 and SB3 Problem Analysis Repair and Parts V5R1...

Page 981: ...n E column B is Failed and column D is Failed Resource With Failing Link Port Info Port Status Port Status Port Status First Frame ID ______ Card Position _______ Port _______ Port _0 or Internal ____...

Page 982: ...968 iSeries Model 830 840 SB2 and SB3 Problem Analysis Repair and Parts V5R1...

Page 983: ...d the PCI Bridge Set card positions and multi adapter bridge function numbers Note You may copy this form as necessary Table 79 Installed Features in a PCI Bridge Set PCI Bridge Set Card Positions Mul...

Page 984: ...970 iSeries Model 830 840 SB2 and SB3 Problem Analysis Repair and Parts V5R1...

Page 985: ...to do so Note You may copy this form as necessary Table 80 HSL Cable Location Form Loop Number From Frame ID From HSL Port Label To Frame ID To HSL Port Label Hexadecimal loop _________ Hexadecimal f...

Page 986: ...972 iSeries Model 830 840 SB2 and SB3 Problem Analysis Repair and Parts V5R1...

Page 987: ...2 12 811 1621811 2 15 811 1621811 2 17 811 1621811 2 21 813 1621811 2 26 813 1621811 2 6 807 1621811 3 13 817 1621811 3 16 819 1621811 3 22 821 1621811 3 26 821 1621811 3 28 821 1621811 3 30 821 16218...

Page 988: ...24L0891 10 35 851 24L0891 12 35 863 24L0891 3 34 823 24L0892 10 16 847 24L0892 12 16 859 24L0892 2 22 813 24L0906 3 18 819 24L0926 10 33 851 24L0926 3 32 823 24L0940 10 26 849 24L0940 12 26 861 24L094...

Page 989: ...15 97H5936 1 1 805 97H7307 12 33 863 97H7316 10 32 849 Part Number Asm Index Page 97H7316 12 32 861 97H7316 3 31 821 97H7320 12 28 861 97H7320 3 27 821 97H7329 10 28 849 97H7385 19 881 97H7386 19 881...

Page 990: ...976 iSeries Model 830 840 SB2 and SB3 Problem Analysis Repair and Parts V5R1...

Page 991: ...on in this book is Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied Accurate h h h h h Complete h h h h h Easy to find h h h h h Easy to understand h h h h h Well organized h h h h h Ap...

Page 992: ...2 IDCLERK 3605 Highway 52 N Rochester MN 55901 7829 _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _...

Page 993: ...problem in a release of an IBM supplied program ASC Asynchronous ASP Auxiliary storage pool A group of disk units defined from the auxiliary storage devices See also system ASP and user ASP authorize...

Page 994: ...O hardware drivers in the hosting partition The guest partition requires a console in order to provide an interface to DST console functions TELNET is used to establish a guest console from the hosti...

Page 995: ...pter The bus number and the multi adapter bridge number together identify a unique multi adapter bridge in the system network interface controller NIC Hardware that provides the interface control betw...

Page 996: ...stem configuration to a later level URC Unit reference code Last 4 characters of SRC user ASP One or more auxiliary storage pools used to isolate journals journal receivers and save files from the oth...

Page 997: ...icensing 2 31 Roppongi 3 chome Minato ku Tokyo 106 0032 Japan The following paragraph does not apply to the United Kingdom or any other country where such provisions are inconsistent with local law IN...

Page 998: ...AIX Application System 400 APPN AS 400 AS 400e AS 400 Client Access e Stylized IBM iSeries iSeries 400 Operating System 400 OS 400 Micro Channel Operating System 400 OS 400 System 370 400 Lotus Notes...

Page 999: ......

Page 1000: ...Printed in the United States of America on recycled paper containing 10 recovered post consumer fiber SY44 5969 01...

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