IBM i 830, Repair Manual

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Failing Item Description Document Description
VPDCONC The system vital product data has failed Problem Analysis; Symbolic FRU Isolation
(A6xx) LIC Reference Codes
Use the “(B6xx) LIC Reference Codes” on page 239.
(A9xx, B9xx) Reference Codes
This section informs service representatives that all A9xx and B9xxx SRCs and their
associated unit reference codes give information about the user (customer)
program.
1. The service representative should have the user see “Problem Handling Tables
and Procedures” in the Information Center at
http://www.ibm.com/eserver/iseries/infocenter for the descriptions and
actions indicated by these reference codes. For additional help, the user should
contact their next level of support.
Note: A brief description of some of the C9xx codes can be found in the iSeries
Service Functions information (see “IPL Status SRC Sequence” under
“Initial Program Load Information”).
A complete description and definition of these codes are found in the iSeries
OS/400 Diagnostic Aids information under Unit Reference Codes. This
information is used by the support representatives.
2. If a Licensed Internal Code error is suspected and the recovery action
recommends an IPL then, take a main storage dump to save the error
conditions. See “Working with Storage Dumps” in the
iSeries Service Functions
information before the customer does an IPL. Support may need the
information saved in this dump.
3. Have the customer continue with the recommended recovery action.
(B003) Asynchronous Communications Reference Codes
The Asynchronous Communications detected a failure.
1. Look at characters 5 through 8 of the top 16 character line of function 11 (4
rightmost characters of word 1). These 4 characters are the unit reference code.
2.
Find the unit reference code in the following table.
Notes:
1. If the failing item is a failing item (FI) code, go to “Failing Items” on page 479
to determine which part number associated with the FI code is failing.
2. If the failing item is a type number, go to “Type, Model, and Part Number list”
on page 885 to determine the part number.
3. If the failing item is a symbolic FRU, go to “Symbolic FRUs” on page 495 to
determine the part number.
Reference Code Description/Action Perform all actions before exchanging Failing Items Failing Item
2321 Procedure error in Licensed Internal Code CNGTEMP
2322 Data-set-ready error on modem interface CNGTEMP
A1xx, B1xx
Chapter 2. Unit Reference Codes
183