IBM i 830, Repair Manual

Page: 46 / 1000

1. Help you report the problem with enough error data to permit an APAR
investigation to resolve the software problem.
2.
Provide you with direction to identify any possible hardware failure.
Perform the following:
1. Is the system operational from any workstation?
No Yes
↓
Work with the system operator to complete the appropriate problem
handling procedures. See:
v
The Information Center at
http://www.ibm.com/eserver/iseries/infocenter
This ends the procedure .
2.
Perform the following to collect and record the failure data (see the iSeries
Service Functions ).
Note: If any of the data collection steps fail, go to step 3 of this procedure.
a. Select Manual mode (see iSeries Service Functions ).
b. Select Function 25 on the control panel and press the Enter key.
c. Select Function 26 on the control panel and press the Enter key.
d. Select Function 50 on the control panel and press the Enter key to
stop the system. After a short time, SRC D141900F displays and
indicates the system is stopped.
e.
Select Function 51 on the control panel and press the Enter key. The
display shows 51**.
f. Select 5100 on the control panel and press the Enter key. Record the
value displayed on the control panel (first part of the address for the
instruction to be executed next on processor 0).
g. Select 5101 on the control panel and press the Enter key. Record the
value displayed on the control panel (second part of the address for
the instruction to be executed next on processor 0).
h. Select 5102 on the control panel and press the Enter key. Record the
value displayed on the control panel (first part of the address for
the instruction being executed on processor 0).
i. Select 5103 on the control panel and press the Enter key. Record the
value displayed on the control panel (second part of the address for
the instruction being executed on processor 0).
Notes:
1) If the system has multiple processors, the preceding steps can be
repeated for each processor by continuing the sequence with the
selection of 5104 for the next processor.
2) When you have completed the data collection, exit the 51xx
extended functions by rolling back to the 51** display and
pressing the Enter key.
j. Include the information recorded above in the APAR data
3.
Perform the following to initiate a Main Store Dump (see the iSeries Service
Functions ).
a. Select Function 22 on the control panel and press the Enter key.
b. Select Function 22 on the control panel and press the Enter key again.
IPL Problems
32
iSeries Model 830, 840, SB2, and SB3 Problem Analysis, Repair and Parts V5R1