Fujitsu ETERNUS SF Express V16.6 Migration Manual Download | Manualshive

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For primary node in cluster environment:
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9.4.2.3 Tasks to Be Performed After Upgrade (Primary Node)

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For secondary node in cluster environment:
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9.4.2.5 Tasks to Be Performed After Upgrade (Secondary Node)

11.2.6 In Case of Problem During Uninstallation of Previous Version of Storage

Cruiser's Agent or AdvancedCopy Manager's Agent

The target environment is as follows:

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HP-UX

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AIX

After the problem has been diagnosed and solved, restart the Upgrade Installation from the beginning.

Point

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When an error message is displayed, refer to the following manuals for the previous version, and take the appropriate action for
relevant message.

Target for Upgrade

Reference

Express

ETERNUS SF Messages

Storage Cruiser

AdvancedCopy Manager

AdvancedCopy Manager Copy
Control Module

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When no error message is displayed, refer to the following manuals for the previous version, to collect the troubleshooting
information and then contact Fujitsu Technical Support.

Target for Upgrade

Reference

Express

"Trouble analysis" in the

ETERNUS SF Express Operation Guide

Storage Cruiser

"Troubleshooting information" in the

ETERNUS SF Storage Cruiser Operation

Guide

AdvancedCopy Manager

"Collecting maintenance information" in the

ETERNUS SF AdvancedCopy

Manager Operation Guide

AdvancedCopy Manager Copy
Control Module

"How to collect data" in the

ETERNUS SF Operation Guide for Copy Control

Module

11.2.7 In Case of Problem During Installation of This Version of Storage Cruiser's

Agent or AdvancedCopy Manager's Agent

The target environment is as follows:

-

HP-UX

-

AIX

The uninstallation of the previous version has succeeded.
After the installation problem has been diagnosed and solved, refer to the

ETERNUS SF Installation and Setup Guide

for this version to

install this version.

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Summary of Contents for ETERNUS SF Express V16.6

Page 1: ...B1FW 6000 07ENZ0 00 December 2017 FUJITSU Storage ETERNUS SF Express V16 6 Storage Cruiser V16 6 AdvancedCopy Manager V16 6 Migration Guide ...

Page 2: ...rade from Express Version 15 x This chapter describes the upgrade procedure from Express Version 15 x Chapter 4 Upgrade from Express Version 16 x This chapter describes the upgrade procedure from Express Version 16 x Chapter 5 Upgrade from Storage Cruiser Version 14 x This chapter describes the upgrade procedure from Storage Cruiser Version 14 x Chapter 6 Upgrade from Storage Cruiser Version 15 x ...

Page 3: ...hout Hyper V TM 32 bit 64 bit Windows Server 2008 Windows Microsoft R Windows Server R 2008 R2 Foundation Microsoft R Windows Server R 2008 R2 Standard Microsoft R Windows Server R 2008 R2 Enterprise Microsoft R Windows Server R 2008 R2 Datacenter Windows Server 2008 R2 Microsoft R Windows Server R 2012 Standard Microsoft R Windows Server R 2012 Datacenter Windows Server 2012 Microsoft R Windows S...

Page 4: ...U Storage ETERNUS DX60 S2 FUJITSU Storage ETERNUS DX80 S2 FUJITSU Storage ETERNUS DX90 S2 ETERNUS DX S2 series FUJITSU Storage ETERNUS DX410 S2 FUJITSU Storage ETERNUS DX440 S2 ETERNUS DX400 S2 series FUJITSU Storage ETERNUS DX8100 S2 FUJITSU Storage ETERNUS DX8700 S2 ETERNUS DX8000 S2 series FUJITSU Storage ETERNUS DX60 S3 FUJITSU Storage ETERNUS DX100 S3 FUJITSU Storage ETERNUS DX200 S3 ETERNUS ...

Page 5: ...ruiser AdvancedCopy Manager Installation and Setup Guide ETERNUS SF Installation and Setup Guide FUJITSU Storage ETERNUS SF Express Storage Cruiser AdvancedCopy Manager Migration Guide ETERNUS SF Migration Guide FUJITSU Storage ETERNUS SF Express Storage Cruiser AdvancedCopy Manager Web Console Guide ETERNUS SF Web Console Guide FUJITSU Storage ETERNUS SF Storage Cruiser AdvancedCopy Manager Clust...

Page 6: ...nited States and other countries UNIX is a registered trademark of The Open Group in the United States and other countries Oracle and Java are registered trademarks of Oracle and or its affiliates Other name may be trademarks of their respective owners Linux is a registered trademark of Linus Torvalds Red Hat and RPM are registered trademarks of Red Hat Inc in the U S and other countries Novell is...

Page 7: ...explanation of the tuning of the kernel parameter is added 3 2 1 6 6 2 1 1 6 9 2 1 1 6 2 Procedures for transferring from Express 16 x are added Chapter 4 Procedures for restoring older version levels after installing a version update are added 5 1 1 3 1 5 1 2 4 5 2 1 3 1 5 2 2 4 A 29 A 31 The procedure of Storage Cruiser agent s upgrade is modified 5 2 The procedure for the tuning of the kernel p...

Page 8: ...ation in Preface 8 2 3 8 2 9 9 3 9 5 9 5 1 9 5 4 9 5 8 9 5 9 10 3 10 5 10 5 1 10 5 4 10 5 8 10 5 9 11 2 4 11 2 6 11 2 7 11 3 5 11 3 7 11 3 8 A 3 A 8 4 Information related to Windows 10 is added Notation in Preface The description about mounting of the DVD ROM media is added or modified 1 4 1 3 2 1 1 3 2 3 1 6 2 1 1 1 6 2 1 3 1 6 2 2 1 6 2 2 4 6 2 2 5 6 5 1 1 7 5 1 1 9 2 1 1 1 9 2 1 3 1 9 2 2 1 9 2...

Page 9: ...in Preface Information related to the ETERNUS AF250 AF650 is added Notation and Others in Preface Correction is made so that the required information is listed in proper places Chapter 1 3 Chapter 5 10 Chapter 12 A 23 A 24 The Description of the work required for migration from Version 16 0 or earlier that was added in Revision 4 1 is deleted as not needed in this version level Chapter2 2 3 1 Chap...

Page 10: ...00 S4 DX600 S4 is added Notation in Preface Information related to the ETERNUS AF250 S2 AF650 S2 is added Notation in Preface Information related to SUSE Linux Enterprise Server 11 is deleted 6 5 Chapter 7 7 5 9 4 9 4 1 1 9 4 1 2 9 4 2 1 9 4 2 2 Chapter 10 10 4 10 4 1 1 10 4 1 2 10 4 1 3 1 10 4 2 1 10 4 2 2 10 4 2 3 1 11 2 3 11 2 5 11 3 4 11 3 6 Information related to SUSE Linux Enterprise Server ...

Page 11: ...for VMware vSphere Virtual Volumes Web Console Guide Yes Yes Yes This manual is common for all products Anytime Event Guide Yes Yes This manual is common for Express and Storage Cruiser Messages Yes Yes Yes This manual is common for all products Glossary Yes Yes Yes This manual is common for all products 1 EXP indicates Express SC indicates Storage Cruiser and ACM indicates AdvancedCopy Manager Ho...

Page 12: ...a clustered system Setup procedure for a clustered system Uninstallation procedure for a clustered system Read if you want to install and setup the product on a clustered system Administration and operation of the installed system Express Operation Guide Starting and stopping the software Device monitoring Data copy inside the storage system Necessary tasks after an architectural modification of t...

Page 13: ...ural modification of the system as well as product maintenance Web Console Guide Operating environment Screen layout description Read if you want to understand the ETERNUS SF Web Console Dealing with messages issued by the software Messages Messages and their explanations Parameter variable information description System action Countermeasures Read if you want a practical way of investigating and ...

Page 14: ...e from Express Version 15 x 12 3 1 Upgrading Express for Windows 12 3 1 1 Preparing for Upgrade 12 3 1 1 1 Backing Up Operational Environment of Previous Version 12 3 1 1 2 Checking for Available Disk Space 13 3 1 1 3 Uninstalling Incompatible Software 13 3 1 1 4 Estimating Database Size 13 3 1 1 5 Preparing for Uninstallation 14 3 1 2 Performing Upgrade 14 3 1 3 Tasks to Be Performed After Upgrad...

Page 15: ...ux 30 5 1 1 6 Confirming Port Number for Communication Service for Solaris Linux 30 5 1 1 7 Preparing for Uninstallation 31 5 1 2 Performing Upgrade for Windows 31 5 1 3 Performing Upgrade for Solaris Linux 32 5 1 4 Tasks to Be Performed After Upgrade 32 5 1 4 1 Restoring Operational Environment from Previous Version 32 5 1 4 2 Importing Configuration Information 33 5 1 4 3 Setting Up User Account...

Page 16: ... Confirming Port Number for Communication Service 59 6 2 1 1 7 Preparing for Uninstallation 59 6 2 1 2 Performing Upgrade 59 6 2 1 3 Tasks to Be Performed After Upgrade 60 6 2 1 3 1 Restoring Environment from Previous Version 60 6 2 1 3 2 Importing Configuration Information 61 6 2 1 3 3 Redefining Operational Environment 61 6 2 1 3 4 Deleting Backup Data 62 6 2 1 3 5 Uninstalling Symfoware 62 6 2 ...

Page 17: ... Primary Node 99 7 2 2 3 Performing Upgrade Secondary Node 100 7 2 2 4 Tasks to Be Performed After Upgrade Primary Node 100 7 2 2 5 Tasks to Be Performed After Upgrade Secondary Node 102 7 2 2 6 Starting Managed Server Transactions 104 7 2 3 Resuming Operation 104 7 3 Upgrading Storage Cruiser s Agent for Windows 105 7 3 1 Preparing for Upgrade 105 7 3 1 1 Backing Up Operational Environment of Pre...

Page 18: ...ing Operational Environment 124 8 1 4 7 Uninstalling Symfoware 125 8 1 5 Resuming Operation 126 8 2 Upgrading AdvancedCopy Manager s Agent 126 8 2 1 Backing Up Repository Data 126 8 2 2 Backing Up Management Information 127 8 2 3 Releasing Backup and Restore in Exchange Server Database for Windows 127 8 2 4 Uninstalling Previous Version 127 8 2 5 Installing This Version 128 8 2 6 Restoring Reposit...

Page 19: ...red Systems 147 9 2 1 1 Preparing for Upgrade 147 9 2 1 1 1 Backing Up Operational Environment of Previous Version 147 9 2 1 1 2 Checking for Available Disk Space 148 9 2 1 1 3 Uninstalling Incompatible Software 148 9 2 1 1 4 Estimating Database Size 148 9 2 1 1 5 Tuning Kernel Parameters 148 9 2 1 1 6 Confirming Port Number for Communication Service 149 9 2 1 1 7 Preparing for Uninstallation 149 ...

Page 20: ...agement Information 186 9 5 8 Updating Version Information 186 9 6 Upgrading AdvancedCopy Manager Copy Control Module for Windows 186 9 6 1 Upgrading on Non clustered Systems 187 9 6 1 1 Preparing for Upgrade 187 9 6 1 1 1 Backing Up Environment Setting Files 187 9 6 1 1 2 Checking for Available Disk Space 187 9 6 1 2 Performing Upgrade for Windows 188 9 6 1 3 Tasks to Be Performed After Upgrade 1...

Page 21: ...0 10 2 2 2 Performing Upgrade Primary Node 211 10 2 2 3 Performing Upgrade Secondary Node 211 10 2 2 4 Tasks to Be Performed After Upgrade Primary Node 212 10 2 2 5 Tasks to Be Performed After Upgrade Secondary Node 214 10 2 2 6 Starting ETERNUS SF Manager 215 10 2 3 Resuming Operation 215 10 3 Upgrading AdvancedCopy Manager s Agent for Windows 215 10 3 1 Upgrading on Non clustered Systems 215 10 ...

Page 22: ...Restoring Repository Data 245 10 5 6 Changing Server Information 246 10 5 7 Restoring Management Information 246 10 5 8 Updating Version Information 246 10 6 Upgrading AdvancedCopy Manager Copy Control Module for Windows 247 10 6 1 Upgrading on Non clustered Systems 247 10 6 1 1 Preparing for Upgrade 247 10 6 1 2 Performing Upgrade 247 10 6 2 Upgrading on Clustered Systems 248 10 6 2 1 Preparing f...

Page 23: ...Storage Cruiser s Agent or AdvancedCopy Manager s Agent 267 Chapter 12 Configuration Import 268 12 1 Command References 268 12 1 1 esfadm devconf import Configuration Import Command 268 12 1 2 esfadm devconf importstatus Configuration Import Status Display Command 269 12 2 What to Do When Error Occurs 271 Appendix A Operation for Previous Version Environment 272 A 1 Backing Up Repository Data for ...

Page 24: ...press Storage Cruiser AdvancedCopy Manager Version 14 x and 15 x for Solaris Linux 329 C 3 Procedures for Upgrade Installation of Manager Feature of Express Storage Cruiser AdvancedCopy Manager Version 16 x for Windows 333 C 3 1 Performing Upgrade 333 C 3 2 Performing Upgrade with Silent Installation Procedure 335 C 4 Procedures for Upgrade Installation of Manager Feature of Express Storage Cruise...

Page 25: ...rated in the same component Moreover the GUI for the three products is unified Refer to the followings according to the combination of the installed products Combination of Products Reference Express Storage Cruiser AdvancedCopy Manager AdvancedCopy Manager Copy Control Module Y When upgrading from Express Version 14 x Chapter 2 Upgrade from Express Version 14 x When upgrading from Express Version...

Page 26: ... 6 Upgrading AdvancedCopy Manager Copy Control Module for Windows 9 7 Upgrading AdvancedCopy Manager Copy Control Module for Solaris Linux When upgrading from AdvancedCopy Manager Version 16 x 10 6 Upgrading AdvancedCopy Manager Copy Control Module for Windows 10 7 Upgrading AdvancedCopy Manager Copy Control Module for Solaris Linux Y Product installed Product not installed 1 2 What Is Upgrade Ins...

Page 27: ...ersion 16 x ETERNUS SF Storage Cruiser Version 16 6 ETERNUS SF AdvancedCopy Manager Version 14 x 2 ETERNUS SF AdvancedCopy Manager Version 15 x ETERNUS SF AdvancedCopy Manager Version 16 x ETERNUS SF AdvancedCopy Manager Version 16 6 1 The Upgrade Installation can be used for the Storage Cruiser s manager only 2 The Upgrade Installation can be used for AdvancedCopy Manager s manager and AdvancedCo...

Page 28: ... to be changed for information on changing the IP address environment in AdvancedCopy Manager Concerning Configuration of Version 15 x Session Timeout When a time longer than the screen refresh interval is configured for the session timeout value in Version 15 x the session timeout function was disabled In Version 16 or later the session timeout function has been enabled When the session timeout v...

Page 29: ...le may sometimes be removed Inthiscase problemssuchasbeingunabletoexecutetheinstallermayoccur Notethat dependingontheoperatingsystem the mount specification may sometimes be as shown below The mount options for the mounted DVD ROM can be checked by executing the mount command with no argument If you mount the DVD ROM using automatic mount or using the mount command with no file system option the D...

Page 30: ...uide for information on the supported devices in this version 2 1 Preparing for Upgrade 2 1 1 Backing Up Operational Environment of Previous Version With the following procedure back up the operational environment of the previous version 1 Back up the following information manually Administrator information Record the contact information for troubleshooting that is registered in Express Server inf...

Page 31: ...equired Disk Space for Previous Version The space required to install the previous version of Express Refer to the ETERNUS SF Express User s Guide for the relevant previous version for information on the required disk space 2 1 3 Uninstalling Incompatible Software Check if any incompatible software for this version of the ETERNUS SF Manager is installed on the server where the upgrade is performed...

Page 32: ...tore the Express operational environment Refer to A 24 Restoring of Express Operational Environment for information on performing a restore 2 If AdvancedCopy Manager had been installed restore the AdvancedCopy Manager operational environment Refer to the following table to restore the operational environment For restoring the operational environment start a new window for command execution and the...

Page 33: ...ting Web Console from the same web browser as before the upgrade delete the web browser s cache prior to operation 2 3 5 Setting Account Information for Access to ETERNUS Disk Storage System Set the account information user name and password to access the ETERNUS Disk storage system Refer to Set Change Information of Account That Can Access ETERNUS Disk Storage System in the ETERNUS SF Web Console...

Page 34: ...vious version or AdvancedCopy Manager Copy Control Module of the previous version was used reconfigure the device information with the following procedure See Refer to Command References in the ETERNUS SF AdvancedCopy Manager Operation Guide for Copy Control Module for this version for information on the commands 1 Confirm the registered ETERNUS Disk storage system by executing the acarray list co...

Page 35: ...of this ETERNUS SF Manager Symfoware is not used Symfoware should only be installed in cases where it was used by ETERNUS SF Manager only The procedures to uninstall Symfoware are stated below Uninstall Symfoware from the Add or Remove Programs or Programs and Features page If both Symfoware Server and Symfoware Client are installed uninstall Symfoware Client first 2 3 9 Resuming Operation When th...

Page 36: ...ack When returning back to the state before installation of the upgrade recover restore the system from the backup 3 1 1 1 Backing Up Operational Environment of Previous Version With the following procedure back up the operational environment of the previous version 1 Back up the following information manually Performance monitoring If the performance monitoring was performed with the previous ver...

Page 37: ...g for Available Disk Space Ensure that there is enough available disk space on the server where the upgrade is performed The required disk space for the upgrade is calculated as the Required Disk Space for New Version minus the Required Disk Space for Previous Version Required Disk Space for New Version The space required to install this version of the ETERNUS SF Manager Refer to Operating Environ...

Page 38: ...to the server using Administrator privileges 2 Insert the DVD ROM ETERNUS SF SC ACM Express Mediapack for Windows Manager Program 1 2 for this version into the DVD ROM drive Refer to DVD ROM Contents in the ETERNUS SF Installation and Setup Guide for this version for information on the DVD ROM structure and detailed contents 3 Implement restoration of the previous version Execute the following bat...

Page 39: ...information is not imported 3 1 3 3 Redefining Operational Environment Restarting the performance monitoring If the performance monitoring was performed with the previous version restart the performance monitoring Refer to Instruction for Performance Management in the ETERNUS SF Express Operation Guide for information on how to restart the performance monitoring Note Information related to the cap...

Page 40: ...ce monitoring was performed with the previous version refer to the following information related to the performance monitoring with Web Console of the previous version and record the configuration information of the previous version Performance monitoring target only for ETERNUS Disk storage system Minimum LUN_V Maximum LUN_V 2 Back up the Express operational environment of previous version Refer ...

Page 41: ...ation and Setup Guide for this version for information on the required disk space Required Disk Space for Previous Version The space required to install the previous version of the ETERNUS SF Manager Refer to Operating environment of ETERNUS SF Manager in the ETERNUS SF Installation and Setup Guide for the relevant previous version for information on the required disk space 3 2 1 3 Uninstalling In...

Page 42: ...d below 1 Install the target version 2 If the installation is successfully completed continue from 3 2 3 Tasks to Be Performed After Upgrade 3 2 3 Tasks to Be Performed After Upgrade 3 2 3 1 Restoring Operational Environment from Previous Version With the following procedure restore the Express operational environment of the previous version Note that if step 1 through step 3 have already been per...

Page 43: ...r executing the esfadm devconf import command confirm that Complete is displayed in IMPORT STATUS column in the esfadm devconf importstatus command In addition confirm that Complete is displayed in STATUS column of the import status of the migration target resources When Failed is displayed the import of configuration information has failed Refer to 12 2 What to Do When Error Occurs to take the co...

Page 44: ...rm uninstallation appears Enter y to perform out the uninstallation and q when it is not required Example of Uninstallation with the Specification all Start checking the installation environment Check of installation environment is ended WARNING There is a possibility that another product uses Symfoware Server Enterprise Edition Continue the uninstallation y Continue the uninstallation q End direc...

Page 45: ...r Linux Installation of SELinux Policy Module for SNMP Trap Daemon Note If operating Web Console from the same web browser as before the upgrade delete the web browser s cache prior to operation Information After upgrading to this version when changing the SNMP communication protocol used for fault management from SNMPv1 to SNMPv3 refer to the following section in the chapter Maintenance in the ET...

Page 46: ...k area 3 If the Storage Cruiser s agent has been installed stop the service of the Storage Cruiser s agent Refer to Starting and Stopping Agent in the ETERNUS SF Storage Cruiser Operation Guide for information on how to stop the service 4 Stop the ETERNUS SF Manager service Execute the following batch file INS_DIR Common bin Stop_ESFservice bat The INS_DIR is the program directory specified at the...

Page 47: ...ation 4 When using the ETERNUS VASA Provider start the Provider function With the Windows services screen start the ETERNUS Information Provider 5 If the ETERNUS SF SNMP Trap Service was used with the previous version start the ETERNUS SF SNMP Trap Service with the Windows services screen Point When ETERNUS SF Manager has been recovered to normal state by performing the task described in 11 3 1 In...

Page 48: ...e System Configuration Information in the ETERNUS SF Web Console Guide for this version for information on reloading the configuration information Information After upgrading to this version when changing the SNMP communication protocol used for fault management from SNMPv1 to SNMPv3 refer to the following section in the chapter Maintenance in the ETERNUS SF Express Operation Guide for this versio...

Page 49: ...and perform the Upgrade Installation Point If the Upgrade Installation has ended in an error after removing the cause of the failure of the Upgrade Installation re execute the installation from the execution of the installation shell 4 2 3 Tasks to Be Performed After Upgrade The tasks below need to be performed 1 In the version level of this ETERNUS SF Manager Symfoware is not used To upgrade from...

Page 50: ... of ETERNUS SF Manager If the operating system is not restarted after having performed kernel parameter tuning in step 2 execute the following command to start the ETERNUS SF Manager daemon opt FJSVesfcm bin startesf sh 4 2 4 Resuming Operation When the tasks described above have been performed the upgrade of Express is complete Restart operation after performing the following actions 1 Changing S...

Page 51: ...r to Reload ETERNUS Disk Storage System Configuration Information in the ETERNUS SF Web Console Guide for this version for information on reloading the configuration information Information After upgrading to this version when changing the SNMP communication protocol used for fault management from SNMPv1 to SNMPv3 refer to the following section in the chapter Maintenance in the ETERNUS SF Express ...

Page 52: ...ded at the same time Therefore perform backups of the previous versions before starting the upgrade It is possible to perform an Upgrade Installation with existing Advanced Copy and Remote Advanced Copy sessions Regardless of whether there are Advanced Copy sessions or not the upgrade procedure is the same Of the devices that were supported in the previous version the information for the devices t...

Page 53: ...peration Environment for Cluster Environment A 27 Backup of Manager Operation Environment for Solaris Linux A 28 Backup of Solaris Linux Version Manager Operation Environment for Cluster Environment 3 If AdvancedCopy Manager is installed back up the AdvancedCopy Manager operational environment of the previous version Refer to the following table to back up the operational environment Server Type O...

Page 54: ... where the upgrade is performed If incompatible software is found refer to the relevant software manual and uninstall it before starting the upgrade See Refer to Operating Environment of ETERNUS SF Manager in the ETERNUS SF Installation and Setup Guide for this version for information on the incompatible software 5 1 1 4 Estimating Database Size A database is necessary for this version of Storage ...

Page 55: ...ocedures for Upgrade Installation of Manager Feature of Express Storage Cruiser AdvancedCopy Manager Version 14 x and 15 x for Windows to perform the upgrade Note the following points when you upgrade When requested to restart the computer click No If Yes is clicked the upgrade is interrupted When re executing the installation after a restart of the computer the installation is treated as new one ...

Page 56: ...n performing a restore according to OS environment A 29 Restoring of Manager Operation Environment for Windows A 30 Restoring of Windows Version Manager Operation Environment for Cluster Environment A 31 Restoring of Manager Operation Environment for Solaris Linux A 32 Restoring of Solaris Linux Version Manager Operation Environment for Cluster Environment 2 If AdvancedCopy Manager was installed r...

Page 57: ...ddition confirm that Complete is displayed in STATUS column of the import status of the migration target resources When Failed is displayed the import of configuration information has failed Refer to 12 2 What to Do When Error Occurs to take the corrective action Point The communication method between this product and fibre channel switch Fabric OS v6 3 or later has been changed from telnet to SSH...

Page 58: ...ad Conf under Server on the Action pane When the Managed Server of AdvancedCopy Manager is a VM guest If an upgrade is performed while VMware Tools is not running AdvancedCopy Manager may be registered with the unused state For this reason take the following action 1 Log in to Web Console 2 On the Server List screen check whether AdvancedCopy Manager is displayed in the Function Level column of th...

Page 59: ... threshold monitoring If it was performed See Refer to the following sections in the ETERNUS SF Storage Cruiser Operation Guide for this version for details on the above operations Instruction for Performance Management Setting Monitoring Intervals Instruction for Threshold Management Setting Threshold Monitoring Hours Setting Threshold Monitoring Information Note If the performance monitoring fai...

Page 60: ... CCM bin acarray remove a ET01 Successful completion 4 Re register all of the ETERNUS Disk storage systems that were removed in step 3 by executing the acarray add command C C ETERNUS_SF CCM bin acarray add a ET01 ip 192 0 2 10 user password path X Successful completion Point WhentheETERNUSDiskstoragesystemwasregisteredbyspecifyinganonexistentdriveletterordevicenameintheprevious version of Advance...

Page 61: ...Specification all Start checking the installation environment Check of installation environment is ended WARNING There is a possibility that another product uses Symfoware Server Enterprise Edition Continue the uninstallation y Continue the uninstallation q End directly without uninstallation y q y Uninstallation of Symfoware Server Enterprise Edition begins Please select the functions to be unins...

Page 62: ...s 1 Back up the Storage Cruiser s agent settings information For Windows No Settings Information to Be Backed Up File to Be Backed Up 1 SNMP Trap sending destination address OLD_TMP_DIR Agent var sanm ip OLD_TMP_DIR is Work Directory specified at the previous Storage Cruiser s agent installation 2 Agent definition file All files under OLD_ENV_DIR Agent etc directory OLD_ENV_DIR is Environment Dire...

Page 63: ...S_DIR ESC Agent lib defusr dat INS_DIR is Program Directory specified at the Storage Cruiser s agent installation This is not required if the file was not backed up in step 1 For Solaris Linux or HP UX Refer to the table above and perform steps as follows Copy the file of No 1 and create var opt FJSVssage sanm ip Refer to each file of No 2 and reflect the definitions which have been changed from t...

Page 64: ...b On the Main pane check the target server checkbox c On the Action pane click Reload Conf under Server 40 ...

Page 65: ...ious version the information for the devices that are not supported in this version is not imported Refer to Supported Devices in the ETERNUS SF Installation and Setup Guide for information on the supported devices in this version 6 1 Upgrading Storage Cruiser s Manager for Windows 6 1 1 Upgrading on Non clustered Systems 6 1 1 1 Preparing for Upgrade Point It is recommended that you back up the s...

Page 66: ...f the operation environment of the previous version of the Storage Cruiser s manager Refer to A 33 Capacity Necessary for Backup of Previous Version for information on the capacity required to perform a backup a Log on to the server using Administrator privileges b Insert the DVD ROM ETERNUS SF SC ACM Express Mediapack for Windows Manager Program 1 2 for this version into the DVD ROM drive Refer t...

Page 67: ...ncompatible Software Check if any incompatible software for this version of the ETERNUS SF Manager is installed on the server where the upgrade is performed If incompatible software is found refer to the relevant software manual and uninstall it before starting the upgrade See Refer to Operating Environment of ETERNUS SF Manager in the ETERNUS SF Installation and Setup Guide for this version for i...

Page 68: ...dvdromDrive Manager_windows vuptools esfpostinst bat backupDir tmpDir When therestore fails afterconfirmingtheoutputerrormessageandremovingthecauseofthefailure executethebatch again Point Spaces and the characters are not supported for directory names The number of characters in a directory name must be up to 220 4 Eject the DVD ROM 5 If the SNMP Trap XML definition file is customized in the envir...

Page 69: ...SSH feature Note When executing the esfadm devconf import command if a managed device or server is not accessible the esfadm devconf import command should be re executed since the device configuration information is not imported 6 1 1 3 3 Redefining Operational Environment Re registering the server information If the Managed Server of AdvancedCopy Manager is a VM guest and if a migration is perfor...

Page 70: ... information If the Hyper V hosts were registered in the Storage Cruiser s manager of the previous version re register the Hyper V hosts with the following procedure 1 Log in to Web Console 2 On the global navigation tab click Server 3 On the Category pane click Correlation The items of the Category pane change into the items concerning the correlation management 4 On the Category pane click End t...

Page 71: ...rectory Name Explanation INS_DIR Program Directory specified at the ETERNUS SF Manager installation ETC_DIR Environment Directory specified at the ETERNUS SF Manager installation 6 1 2 1 Manual Backing Up Operational Environment The following information is not backed up automatically Back up the following information of the previous version manually Performance monitoring If the performance monit...

Page 72: ...as been stopped If not stopped use the Failover Cluster Manager on the secondary node to stop the transactions of the ETERNUS Information Provider 4 On the primary node stop the ETERNUS SF Manager services Use the Failover Cluster Manager to stop the transactions of ETERNUS SF Manager However the shared disk for shared data of ETERNUS SF Manager must be online 5 When using the ETERNUS VASA Provide...

Page 73: ...ames The number of characters in a directory name must be up to 220 Move the files tmpDir related to the performance management function to the same logical drive as the drive on which the product of the previous version is installed In the case of backup to a different logical drive it may take time to perform backup and restore d Eject the DVD ROM 9 Checking for available disk space Ensure that ...

Page 74: ...ated to the performance management function with an absolute path When the performance management function is not being used it is unnecessary to specify a directory for the tmpDir dvdromDrive Manager_windows vuptools esfpreinst_cluster bat backupDir tmpDir secondary When the backup fails after confirming the output error message and removing the cause of the failure execute the batch file again P...

Page 75: ...llation directory of each node In cases when Managed Server transactions coexist do not release the configurations of these Managed Server transactions 6 1 2 3 Performing Upgrade Primary Node Refer to C 1 Procedures for Upgrade Installation of Manager Feature of Express Storage Cruiser AdvancedCopy Manager Version 14 x and 15 x for Windows to perform the upgrade Information When the Upgrade Instal...

Page 76: ...aracters are not supported for directory names The number of characters in a directory name must be up to 220 d Eject the DVD ROM e If the SNMP Trap XML definition file is customized in the environment of the previous version it is necessary to customize this version as well Save the SNMP Trap XML definition file that is stored in the following directory to an arbitrary location After that refer t...

Page 77: ...e This operation should be performed on the primary node for Management Server transactions If multiple Managed Server transactions exist perform this procedure for each Managed Server transaction Note For changing the server information start a new window for command execution and then perform the procedure on the window See Refer to Command References in the ETERNUS SF AdvancedCopy Manager Opera...

Page 78: ...rformed After Upgrade Secondary Node The tasks below need to be performed on the secondary node 1 Check that the ETERNUS SF Manager services are stopped If not stopped use the Failover Cluster Manager to stop the transactions of ETERNUS SF Manager 2 Restore the operation environment of the previous version of the Storage Cruiser s manager Note that if step a and step b have already been performed ...

Page 79: ...Primary Node and 6 1 2 6 Tasks to Be Performed After Upgrade Secondary Node perform the following procedure 1 Check that start ETERNUS SF Manager services are started on the primary node If not started use the Failover Cluster Manager to start the transactions of ETERNUS SF Manager 2 When using the ETERNUS VASA Provider or the ETERNUS Information Provider start the ETERNUS Information Provider ser...

Page 80: ...ce monitoring was performed with the previous version based on the information that was backed up in 6 1 2 1 Manual Backing Up Operational Environment restart the performance monitoring Refer to Instruction for Performance Management and Setting Monitoring Intervals in the ETERNUS SF Storage Cruiser Operation Guide for information on how to restart the performance monitoring Note Information relat...

Page 81: ...erformance monitoring If the performance monitoring was performed with the previous version refer to the following information related to the performance monitoring with Web Console of the previous version and record the configuration information of the previous version Interval that obtains performance information in seconds Performance monitoring target only for ETERNUS Disk storage system Minim...

Page 82: ...cters in a directory name must be up to 220 Move the files tmpDir related to the performance management function to under var opt In the case of backup to a different location from that under var opt it may take time to perform backup and restore 6 2 1 1 2 Checking for Available Disk Space Ensure that there is enough available disk space on the server where the upgrade is performed The required di...

Page 83: ...ormation on tuning 6 2 1 1 6 Confirming Port Number for Communication Service Therefore ensure the new ports are available before starting the upgrade See Refer to Before Installation in Installation of ETERNUS SF Manager in the ETERNUS SF Installation and Setup Guide for this version for information on port numbers 6 2 1 1 7 Preparing for Uninstallation 1 Perform the DB unsetup Refer to A 8 Cance...

Page 84: ...ify the directory in which the backup data is stored with an absolute path For tmpDir specify a directory in which to temporarily place the files related to the performance management function with an absolute path When the files related to the performance management function is not backed up it is unnecessary to specify a directory for the tmpDir mnt dvd Manager_unix vuptools esfpostinst sh backu...

Page 85: ...vconfimportcommandusingAdministrator permissions Check that the managed devices and servers can be accessed before executing the esfadm devconf import command opt FJSVesfcm bin esfadm devconf import all After executing the esfadm devconf import command confirm that Complete is displayed in IMPORT STATUS column in the esfadm devconf importstatus command In addition confirm that Complete is displaye...

Page 86: ...sversion re registerVMwarevCenterServer with the following procedure 1 Log in to Web Console 2 On the global navigation tab click Server 3 On the Category pane click Correlation The items of the Category pane change into the items concerning the correlation management 4 On the Category pane click End to End View VMware The VMware End to End view list is displayed in the Main pane 5 On the Action p...

Page 87: ...n y n q y Uninstallation begins 3 The following message is displayed after the Symfoware uninstallation is completed normally Uninstallation of Symfoware Server Enterprise Edition is ended normally 4 When FSUNiconv package is installed delete it only in the Solaris environment Delete after confirming that this package function is used only by ETERNUS SF Manager pkgrm FSUNiconv Subsequently go to 6...

Page 88: ...e relevant cluster software manuals for information on stopping it 2 Stop the cluster application transaction on the primary node Stop the cluster application transaction to which ETERNUS SF Manager belongs Refer to the relevant cluster software manuals for information on stopping it However the shared disk for shared data of ETERNUS SF Manager must be mounted 3 If Managed Server transactions coex...

Page 89: ...gement function is not being used it is unnecessary to specify a directory for the tmpDir mnt dvd Manager_unix vuptools esfpreinst_cluster sh backupDir tmpDir primary When the backup fails after confirming the output error message and removing the cause of the failure execute the command again Point Spaces and the characters are not supported for directory names The number of characters in a direc...

Page 90: ... uninstall the FJSVswstt package rpm e FJSVswstt 9 Estimating the database size A database is necessary for this version of Storage Cruiser The database size must be estimated before starting the upgrade See Refer to Before Installation in Installation of ETERNUS SF Manager in the ETERNUS SF Installation and Setup Guide for this version for details 10 Confirming the port number for the communicati...

Page 91: ...up fails after confirming the output error message and removing the cause of the failure execute the command again Point Spaces and the characters are not supported for directory names The number of characters in a directory name must be up to 220 Move the files tmpDir related to the performance management function to under var opt In the case of backup to a different location from that under var ...

Page 92: ...t package rpm e FJSVswstt 16 Confirming the port number for the communication service Therefore ensure the new ports are available before starting the upgrade See Refer to Before Installation in Installation of ETERNUS SF Manager in the ETERNUS SF Installation and Setup Guide for this version for information on port numbers 17 Perform the kernel parameter tuning on the secondary node Therefore per...

Page 93: ...on in the ETERNUS SF Cluster Environment Setup Guide for this version for information on the cluster setup In cases when Managed Server transactions coexist in the cluster system restore the AdvancedCopy Manager daemon start and stop script of the Managed Server transactions backup location step 17 of 6 2 2 2 Preparing for Upgrade On the primary node and the secondary node restore the AdvancedCopy...

Page 94: ...e and detailed contents c Mount the DVD ROM Example mount mnt dvd d Implement restoration of the previous version Execute the following command For backupDir specify the directory in which the backup data is stored with an absolute path For tmpDir specify a directory in which to temporarily place the files related to the performance management function with an absolute path When the performance ma...

Page 95: ...SF Installation and Setup Guide for this version SetupofStorageCruiser sManager SNMPTrapSetting SNMPTrapSetting forLinux Step4in WhenUsingETERNUS SF SNMP Trap Monitoring Daemon 5 Start the cluster application transaction Start the cluster application transaction to which ETERNUS SF Manager belongs Refer to the relevant cluster software manuals for information 6 If Managed Server transactions coexi...

Page 96: ...he Symfoware package Before deleting the package confirm that none of the package functions used by any system other than ETERNUS SF Manager opt symfoware setup symfo_remove b Confirmation message to uninstall Symfoware is displayed To perform the uninstallation enter y To cancel the process enter q When y is entered a message allowing to select the function to uninstall is shown Input all or numb...

Page 97: ...ram 2 2 for this version into the DVD ROM drive Refer to DVD ROM Contents in the ETERNUS SF Installation and Setup Guide for this version for information on the DVD ROM structure and detailed contents c Mount the DVD ROM Example mount mnt dvd d Mount the shared disk for shared data of ETERNUS SF Manager If it is mounted on the primary node unmount it to mount on the secondary node e Implement rest...

Page 98: ...ecking the installation environment Check of installation environment is ended WARNING There is a possibility that another product uses Symfoware Server Enterprise Edition Continue the uninstallation y Continue the uninstallation q End directly without uninstallation y q y Uninstallation of Symfoware Server Enterprise Edition begins Please select the functions to be uninstalled 1 Base function Ser...

Page 99: ...n for information on starting the daemon Point Once normal operation has been confirmed after the upgrade the backup data in the backup destination directory created in step 6 d and 12 e of 6 2 2 2 Preparing for Upgrade maybe deleted 6 2 2 8 Redefining Operational Environment Re registering the server information If the Managed Server of AdvancedCopy Manager is a VM guest and if an upgrade is perf...

Page 100: ...manager is complete Restart the Storage Cruiser operation However when you change the SELinux setting to enforcing mode during the upgrade in the Linux environment refer to the following section in the chapter Setup of ETERNUS SF Manager in the ETERNUS SF Installation and Setup Guide for this version and restart the operation after the installation of the SELinux policy module for snmptrapd Setupo...

Page 101: ...ice 4 Start the command prompt with Run as administrator 5 Implement backup of the previous version Execute the following batch file For backupDir specify the directory in which to store the backup data with an absolute path dvdromDrive Agent_windows Storage_Cruiser windows_x86 scagtpreinst bat backupDir Whenthebackupfails afterconfirmingtheoutputerrormessageandremovingthecauseofthefailure execute...

Page 102: ...2 The following window is displayed Click Storage Cruiser installation 3 The following dialog box is displayed Click Yes 78 ...

Page 103: ... of the ETERNUS SF Storage Cruiser Operation Guide restore the Storage Cruiser Agent Settings information If customization has not been performed no action is required The configuration information of the previous version Storage Cruiser s agent is saved in the following file under the backupDir directory specified by 6 3 1 1 Backing Up Operational Environment of Previous Version backupDir etc Cor...

Page 104: ...Solaris Point For Performing Upgrade in Single user Mode Check that the local file system is already mounted before the installation If it is not mounted yet mount the local file system usr sbin mountall l 6 4 1 Preparing for Upgrade Point It is recommended that you back up the system before starting the upgrade If a failure occurs during the upgrade you cannot restore the environment to the pre i...

Page 105: ...ruiser Solaris scagtpreinst sh backupDir When the backup fails after confirming the output error message and removing the cause of the failure execute the shell script again 6 4 2 Performing Upgrade 1 Execute the following command cd dvdromMountPoint Agent_unix Storage_Cruiser Solaris scagtinstall sh 2 The following message is displayed To continue enter y To discontinue enter n or q ETERNUS SF St...

Page 106: ..._21 xml file c Refer to SNMP Trap XML Definition File in the ETERNUS SF Storage Cruiser Operation Guide and customize the 1_3_6_1_4_1_211_4_1_3_21_2_21 xml file For the contents of the customization refer to the SNMP Trap XML definition file which was saved to the arbitrary location in step a 2 Execute the following command in the Managed Server to start the daemon opt FJSVssage bin sstorageagt 3 ...

Page 107: ... into the DVD ROM drive and mount the DVD ROM Refer to DVD ROM Contents in the ETERNUS SF Installation and Setup Guide for this version for information on the DVD ROM structure and detailed contents In command example the device name of the DVD ROM drive is mounted as dev cdrom The device name of the DVD ROM drive may differ depending on the device mount t iso9660 r dev cdrom dvdromMountPoint 5 Im...

Page 108: ... the Action pane click Reload Conf under Server When the tasks described above have been performed the upgrade of Storage Cruiser s agent is complete 6 6 Upgrading Storage Cruiser s Agent for HP UX AIX The upgrade is performed as follows 1 Back up the Storage Cruiser s agent settings information No Settings Information to Be Backed Up File to Be Backed Up 1 SNMP Trap sending destination address va...

Page 109: ...le of No 3 in the table above and create opt FJSVssage lib defusr dat This is not required if the file was not backed up in step 1 6 Perform the following operations with Web Console to reload the server information a On the global navigation tab click Server The registered server list is displayed in the Main pane b On the Main pane check the target server checkbox c On the Action pane click Relo...

Page 110: ...ing for Upgrade Point It is recommended that you back up the system before starting the upgrade By preparing a backup in cases when an error occurs during the upgrade it is possible to return the system to its state prior to the upgrade simply by recovering restoring the system from the backup 1 Log on to the server using Administrator privileges 2 Ensure that there is enough available disk space ...

Page 111: ...r Remove Programs or Programs and Features page If Symfoware Server and Symfoware Client are both installed uninstall the Symfoware Client first 2 If the SNMP Trap XML definition file is customized in the environment of the previous version it is necessary to customize this version as well Save the SNMP Trap XML definition file that is stored in the following directory to an arbitrary location Aft...

Page 112: ...he server information change processing Specify the Management Server name to the n option and execute the stgxfwcmmodsrv command Check Server column of the stgxfwcmdispsrv command execution result for the Management Server name specified to the n option programDir ACM bin stgxfwcmmodsrv n ManagementServerName Refer to Command References in the ETERNUS SF AdvancedCopy Manager Operation Guide for W...

Page 113: ... it again after increasing the disk area 7 On the primary node stop the ETERNUS SF Manager services Use the Failover Cluster Manager to stop the transactions of ETERNUS SF Manager However the shared disk for shared data of ETERNUS SF Manager must be online 8 When using the ETERNUS SF SNMP Trap Service on the primary node stop the SNMP Trap function With the Windows services screen stop the ETERNUS...

Page 114: ... for the AdvancedCopy Manager CCM In corresponding previous version of Preparing General Scripts for AdvancedCopy Manager CCM corresponding to each OS and nodes in the ETERNUS SF Cluster Environment Setup Guide in cases when the general scripts have been stored under the bin directory of the program directory of the AdvancedCopy Manager CCM make a copy on any directory that is other than the direc...

Page 115: ...ducts are not utilizing the Symfoware If Symfoware is in use by another product refrain from uninstalling Symfoware b Uninstall Symfoware from the Add or Remove Programs or Programs and Features page If Symfoware Server and Symfoware Client are both installed uninstall the Symfoware Client first c Restore the environment setting files sys properties for AdvancedCopy Manager Copy Control Module Ove...

Page 116: ...Version V16 0 Version V16 6 Version 16 1 to 16 6 Version V16 1 Version 16 2 to 16 6 Version V16 2 Version 16 3 to 16 6 Version V16 3 Version 16 4 to 16 6 Version V16 4 Version 16 5 to 16 6 Version V16 5 Note Do not change anything other than the version information g The resource is deleted from the transactions belonging to the ETERNUS SF Manager Making use of failover cluster manager the resourc...

Page 117: ...Symfoware is in use by another product refrain from uninstalling Symfoware b Uninstall Symfoware from the Add or Remove Programs or Programs and Features page If Symfoware Server and Symfoware Client are both installed uninstall the Symfoware Client first 2 Check that the ETERNUS SF Manager services are stopped If not stopped use the Failover Cluster Manager to stop the transactions of ETERNUS SF ...

Page 118: ...gxfwcmdispsrv command execution result for the Management Server name specified to the n option programDir ACM bin stgxfwcmmodsrv n ManagementServerName Refer to Command References in the ETERNUS SF AdvancedCopy Manager Operation Guide for Windows for this version for information on the commands Subsequently go to 7 1 3 Resuming Operation 7 1 3 Resuming Operation With the above the upgrade is comp...

Page 119: ...lated to the captured capacity and the captured logs before the upgrade is not displayed on the Dashboard Refer to the following screens Capacity information Capacity Graph of Thin Provisioning Pool Capacity Graph of Tier Pool Logs information Operation History Events Threshold Monitoring Alarms Quota Management NAS Management 7 2 Upgrading Storage Cruiser s Manager for Solaris Linux 7 2 1 Upgradi...

Page 120: ...SVswstt 7 2 1 2 Performing Upgrade Refer to C 4 Procedures for Upgrade Installation of Manager Feature of Express Storage Cruiser AdvancedCopy Manager Version 16 x for Solaris Linux and perform the Upgrade Installation Point If the Upgrade Installation has ended in an error after removing the cause of the failure of the Upgrade Installation re execute the installation from the execution of the ins...

Page 121: ...are Server Enterprise Edition is ended normally 2 If the SNMP Trap XML definition file is customized in the environment of the previous version it is necessary to customize this version as well Save the SNMP Trap XML definition file that is stored in the following directory to an arbitrary location After that refer to SNMP Trap XML Definition File in the ETERNUS SF Storage Cruiser Operation Guide ...

Page 122: ...ecovering restoring the system from the backup System the primary node and the secondary node Shared disk for shared data of Management Server transactions Shared disk for shared data of Managed Server transactions 1 Login to the server on which to perform the tasks Perform operations after logging in with root superuser 2 Ensure that there is enough available disk space 650 MB in a Solaris enviro...

Page 123: ...al transactions on all the nodes perform the following procedure Stop the communication daemon for the local transactions of the AdvancedCopy Manager s manager Refer to Starting and Stopping Communication Daemon in the ETERNUS SF AdvancedCopy Manager Operation Guide relevant to the OS of the Management Server for this version for information on stopping the daemon 8 On the primary node and the sec...

Page 124: ...edures listed below are not needed To upgrade from Version 16 0 or earlier follow the procedures listed below to uninstall the Symfoware Server a Confirm that other products are not utilizing the Symfoware If Symfoware is in use by another product refrain from uninstalling Symfoware b Start the uninstaller of Symfoware to delete the Symfoware package opt symfoware setup symfo_remove c Confirmation...

Page 125: ...rsion V16 0 Version V16 6 Version 16 1 to 16 6 Version V16 1 Version 16 2 to 16 6 Version V16 2 Version 16 3 to 16 6 Version V16 3 Version 16 4 to 16 6 Version V16 4 Version 16 5 to 16 6 Version V16 5 Note Do not change anything other than the version information 3 If Managed Server transactions coexist in the clustered system edit the environment setting files for AdvancedCopy Manager on the shar...

Page 126: ...ce setting file is customized in the environment of the previous version it is necessary to customize this version as well Save the polling service setting file that is stored in the following directory to an arbitrary location After that refer to Polling Service Setting File in the ETERNUS SF Storage Cruiser Operation Guide and customize the Polling Service Setting file For the contents of the cu...

Page 127: ...y Uninstallation of Symfoware Server Enterprise Edition begins Please select the functions to be uninstalled 1 Base function Server function Client function Separate multiple selections with Example 1 2 all All functions 1 q all Selected functions Base function Server function Client function Start the uninstallation of the above functions y Uninstallation begins n Select the functions again q End...

Page 128: ...ration Guide relevant to the OS of the Management Server for this version for information on starting the daemon Subsequently go to 7 2 3 Resuming Operation 7 2 3 Resuming Operation When the tasks described above have been performed the upgrade of the Storage Cruiser s manager is complete Restart operation after performing the following actions 1 Changing SELinux Setting to enforcing Mode Whenyouc...

Page 129: ...for details Information After upgrading to this version when changing the SNMP communication protocol used for fault management from SNMPv1 to SNMPv3 refer to Changing SNMP Communication Protocol of Management Server in the ETERNUS SF Storage Cruiser Operation Guide for this version and configure your operational environment Note Information related to the captured capacity and the captured logs b...

Page 130: ...ller 3 Stop the Storage Cruiser s agent service Open the Service Control Manager and stop the ETERNUS SF Storage Cruiser Agent service 4 Start the command prompt with Run as administrator 5 Implement backup of the previous version Execute the following batch file For backupDir specify the directory in which to store the backup data with an absolute path dvdromDrive Agent_windows Storage_Cruiser wi...

Page 131: ...2 The following window is displayed Click Storage Cruiser installation 3 The following dialog box is displayed Click Yes 107 ...

Page 132: ...ese tasks can be utilized in an environment of Windows Server 2008 and above The upgrade is performed as follows 1 7 3 3 1 Performing Upgrade with Silent Installation Procedure 2 7 3 3 2 Confirming Results of Upgrade with Silent Installation 7 3 3 1 Performing Upgrade with Silent Installation Procedure Note that if step 1 and step 2 have already been performed it is unnecessary to perform these ag...

Page 133: ...ommand for silent installation If it is multiplexly executed the command executed after that terminates abnormally At this time an install log file is not created During an update it is not possible to specify an installation parameter file for the command In the case that a file has been specified the command terminates in an error 5 On completion of installation a command prompt is displayed Eje...

Page 134: ...ter of the ETERNUS SF Storage Cruiser Operation Guide restore the Storage Cluster Controller Settings information If customization has not been performed no action is required The configuration information of the previous version Storage Cluster Controller is saved in the following file under the backupDir directory specified by 7 3 1 1 Backing Up Operational Environment of Previous Version backup...

Page 135: ...ion For recovery in case the upgrade fails perform a backup of the operating environment of the previous version of the Storage Cruiser s agent The procedure is shown below 1 Login to the server on which to perform the tasks Perform operations after logging in with root superuser 2 Execute the following command to stop the daemon opt FJSVssage bin pstorageagt 3 Execute the following command to con...

Page 136: ...y was entered the following message is displayed To continue enter y To discontinue enter n Using opt as the package base directory Processing package information Processing system information Verifying disk space requirements Checking for conflicts with packages already installed Checking for setuid setgid programs This package contains scripts which will be executed with super user permission du...

Page 137: ...stall log is created in the var tmp directory If there is any file of the same name as the specified install log file it is overwritten It is required to specify an existing directory with write permission for the directory in which to store the install log file If it has no write permission no error message is output in the command prompt or screen and the process terminates with error Note If an...

Page 138: ... the customization refer to the SNMP Trap XML definition file which was saved to the arbitrary location in step a 2 Execute the following command in the Managed Server to start the daemon opt FJSVssage bin sstorageagt 3 Perform the following operations with Web Console to reload the server information a On the global navigation tab click Server The registered server list is displayed in the Main p...

Page 139: ...y in which to store the backup data with an absolute path dvdromMountPoint Agent_unix Storage_Cruiser Linux scagtpreinst sh backupDir When the backup fails after confirming the output error message and removing the cause of the failure execute the shell script again 7 5 2 Performing Upgrade 1 Execute the following command cd dvdromMountPoint Agent_unix Storage_Cruiser Linux bin sh scagtinstall sh ...

Page 140: ...edure 2 7 5 3 2 Confirming Results of Upgrade with Silent Installation 7 5 3 1 Performing Upgrade with Silent Installation Procedure 1 Execute the following command dvdromMountPoint Agent_unix Storage_Cruiser Linux scagtsilentinstall sh l installLogFile 2 On completion of installation a command prompt is displayed 3 Eject the DVD ROM umount dvdromMountPoint Point If nothing is specified for instal...

Page 141: ...revious version is Version 16 1 or earlier add the following line to any row of etc opt FJSVssage Correlation ini EventMessageMarking 1 2 Execute the following command to start the daemon on the Management Server opt FJSVssage bin sstorageagt 3 Perform the following operations with Web Console to reload the server information a On the global navigation tab click Server The registered server list i...

Page 142: ...or files whose definitions have not been changed Use the new definition files Copy the file of No 3 in the table above and create opt FJSVssage lib defusr dat This is not required if the file was not backed up in step 1 6 Perform the following operations with Web Console to reload the server information a On the global navigation tab click Server The registered server list is displayed in the Main...

Page 143: ...t for the GUI client If Storage Cruiser and AdvancedCopy Manager Copy Control Module are both installed on the same server when upgrading both Storage Cruiser and AdvancedCopy Manager Copy Control Module are upgraded at the same time Therefore perform backups of the previous versions before starting the upgrade It is possible to perform an Upgrade Installation with existing Advanced Copy and Remot...

Page 144: ...able Disk Space Ensure that there is enough available disk space on the server where the upgrade is performed The required disk space for the upgrade is calculated as the Required Disk Space for New Version minus the Required Disk Space for Previous Version Required Disk Space for New Version The space required to install this version of the ETERNUS SF Manager Refer to Operating Environment of ETE...

Page 145: ...1 7 Preparing for Uninstallation Before starting the upgrade the following preparation is necessary before uninstalling the previous version 1 Stop the daemon for Solaris or Linux Execute the following command to stop the daemon of AdvancedCopy Manager on the Management Server Storage Management Server opt swstorage bin stopacm 2 Execute the DB unsetup Refer to the following sections to perform th...

Page 146: ...Solaris Linux Refer to C 2 Procedures for Upgrade Installation of Manager Feature of Express Storage Cruiser AdvancedCopy Manager Version 14 x and 15 x for Solaris Linux to perform the upgrade Information When the Upgrade Installation terminates in an error perform recovery by following the steps outlined below 1 Install the target version 2 If the installation is successfully completed continue f...

Page 147: ...ger by executing the esflm restore command Refer to the ETERNUS SF Installation and Setup Guide for this version for information on the command Example of executing the command is shown below The backupFileName is the file name specified when the backup data was created esflm restore backupFileName Restoration of license database was performed successfully 8 1 4 2 Importing Configuration Informati...

Page 148: ...r the target server If the server is registered successfully the server is displayed in the Server List screen 3 After checking the target server checkbox in the Server List screen click Reload Conf under Server on the Action pane See Refer to the following sections in the ETERNUS SF Web Console Guide for this version for details on the above operations Register Server Reload Server Configuration ...

Page 149: ...stalled uninstall Symfoware Client first For Solaris or Linux 1 Start the uninstaller of Symfoware to delete the Symfoware package Before deleting the package confirm that none of the package functions used by any system other than ETERNUS SF Manager opt symfoware setup symfo_remove 2 Confirmation message to uninstall Symfoware is displayed To perform the uninstallation enter y To cancel the proce...

Page 150: ...anager is complete Restart the AdvancedCopy Manager operation 8 2 Upgrading AdvancedCopy Manager s Agent The upgrade is performed as follows 1 8 2 1 Backing Up Repository Data 2 8 2 2 Backing Up Management Information 3 8 2 3 Releasing Backup and Restore in Exchange Server Database for Windows 4 8 2 4 Uninstalling Previous Version 5 8 2 5 Installing This Version 6 8 2 6 Restoring Repository Data 7...

Page 151: ...he previous version manual For Non clustered Systems Note In the course of the following procedures be careful not to perform the procedure Deletion of all storage servers For Windows Perform the procedures following Uninstall procedure in Windows Platform in Uninstall of Agent in the ETERNUS SF AdvancedCopy Manager Installation Guide or ETERNUS SF AdvancedCopy Manager Installation and Setup Guide...

Page 152: ...py Manager s Agent in the ETERNUS SF Installation and Setup Guide for this version to setup the AdvancedCopy Manager s agent Afterwards start the AdvancedCopy Manager s agent on the Managed Server Refer to Starting and Stopping Daemons or Starting and Stopping Services in the ETERNUS SF AdvancedCopy Manager Operation Guide relevant to the OS of the Managed Server for information on the start proce...

Page 153: ...dvancedCopy Manager Operation Guide relevant to the OS of the Management Server for information on the command 8 2 8 Restoring Management Information Refer to the following sections to restore the management information on the Managed Server OS Type of Managed Server Reference Windows A 11 Restoring Management Information for Windows Solaris Linux A 12 Restoring Management Information for Solaris ...

Page 154: ...r Note For updating the version information start a new window for command execution and then perform the procedure on the window See Refer to Command References in the ETERNUS SF AdvancedCopy Manager Operation Guide relevant to the OS of the Management Server for information on the command Refer to Reload Server Configuration Information in the ETERNUS SF Web Console Guide for information on relo...

Page 155: ...space required to install this version of the ETERNUS SF Manager or AdvancedCopy Manager Copy Control Module Refer to the following locations in the ETERNUS SF Installation and Setup Guide for this version for information on the required disk space For using the AdvancedCopy Manager Copy Control Module in ETERNUS SF Manager Operating Environment of ETERNUS SF Manager For installing the AdvancedCop...

Page 156: ...ion of Manager Feature of Express Storage Cruiser AdvancedCopy Manager Version 14 x and 15 x for Solaris Linux to perform the upgrade Information When the Upgrade Installation terminates in an error perform recovery by following the steps outlined below 1 Install the target version 2 If the installation is successfully completed continue from 8 3 4 Tasks to Be Performed After Upgrade 8 3 4 Tasks t...

Page 157: ...me E8000 BOX ID 00E8000M9 E890S20A KO4070639003 IP Address 192 0 2 11 Admin User Access Volume Y 3 Remove all of the registered ETERNUS Disk storage system by executing the acarray remove command C C ETERNUS_SF CCM bin acarray remove a E4000 Successful completion C acarray remove a E8000 Successful completion 4 Re register all of the ETERNUS Disk storage systems that were removed in step 3 by exec...

Page 158: ...to select the function to uninstall A message to re confirm uninstallation appears Enter y to perform the uninstallation and q when it is not required Example of Uninstallation with the Specification all Start checking the installation environment Check of installation environment is ended WARNING There is a possibility that another product uses Symfoware Server Enterprise Edition Continue the uni...

Page 159: ...ager pkgrm FSUNiconv 8 3 5 Resuming Operation When the tasks described above have been performed the upgrade of AdvancedCopy Manager Copy Control Module is complete The task below is the reconstruction of the managed environment in AdvancedCopy Manager Refer to Setup of AdvancedCopy Manager CCM in the ETERNUS SF Installation and Setup Guide for this version 135 ...

Page 160: ...ation with existing Advanced Copy and Remote Advanced Copy sessions Regardless of whether there are Advanced Copy sessions or not the upgrade procedure is the same 9 1 Upgrading AdvancedCopy Manager s Manager for Windows 9 1 1 Upgrading on Non clustered Systems 9 1 1 1 Preparing for Upgrade Point It is recommended that you back up the system before starting the upgrade If a failure occurs during t...

Page 161: ...sk Space Ensure that there is enough available disk space on the server where the upgrade is performed The required disk space for the upgrade is calculated as the Required Disk Space for New Version minus the Required Disk Space for Previous Version Required Disk Space for New Version The space required to install this version of the ETERNUS SF Manager Refer to Operating Environment of ETERNUS SF...

Page 162: ... privileges 2 Insert the DVD ROM ETERNUS SF SC ACM Express Mediapack for Windows Manager Program 1 2 for this version into the DVD ROM drive Refer to DVD ROM Contents in the ETERNUS SF Installation and Setup Guide for this version for information on the DVD ROM structure and detailed contents 3 Implement restoration of the previous version Execute the following batch file For backupDir specify the...

Page 163: ...h the previous version it is necessary to update these to a version that supports this version ETERNUS VASA Provider Fujitsu ETERNUS Storage Systems Monitoring Pack Note If operating Web Console from the same web browser as before the upgrade delete the web browser s cache prior to operation 9 1 1 3 4 Deleting Backup Data Once normal operation has been confirmed after the upgrade the backup data i...

Page 164: ... If not stopped use the Failover Cluster Manager to stop Managed Server transactions on the secondary node If multiple Managed Server transactions exist perform this procedure on each secondary node for Managed Server transactions b On the primary node for a target transaction stop the Managed Server transaction Use the Failover Cluster Manager to stop Managed Server transactions However the share...

Page 165: ...rsion The space required to install this version of the ETERNUS SF Manager Refer to Operating Environment of ETERNUS SF Manager in the ETERNUS SF Installation and Setup Guide for this version for information on the required disk space Required Disk Space for Previous Version The space required to install the previous version of the ETERNUS SF Manager Refer to Operating environment of ETERNUS SF Ma...

Page 166: ...s are not supported for directory names The number of characters in a directory name must be up to 220 Move the files tmpDir related to the performance management function to the same logical drive as the drive on which the product of the previous version is installed In the case of backup to a different logical drive it may take time to perform backup and restore e Unmount the shared disk for sha...

Page 167: ...y following the steps outlined below 1 Install the target version 2 If the installation is successfully completed continue from 9 1 2 3 Performing Upgrade Secondary Node 9 1 2 3 Performing Upgrade Secondary Node Perform the upgrade for the secondary node The upgrade procedure is the same as that for the primary node Refer to 9 1 2 2 Performing Upgrade Primary Node Information When the Upgrade Inst...

Page 168: ...F Installation and Setup Guide for this version for information on the DVD ROM structure and detailed contents c Implement restoration of the previous version Execute the following batch file For backupDir specify the directory in which the backup data is stored with an absolute path For tmpDir specify a directory in which to temporarily place the files related to the performance management functi...

Page 169: ... What to Do When Error Occurs to take the corrective action Note When executing the esfadm devconf import command if a managed device or server is not accessible the esfadm devconf import command should be re executed since the device configuration information is not imported 7 Uninstalling Symfoware In the version level of this ETERNUS SF Manager Symfoware is not used Symfoware should only be ins...

Page 170: ...g the output error message and removing the cause of the failure execute the batch again Point Spaces and the characters are not supported for directory names The number of characters in a directory name must be up to 220 e Unmount the shared disk for shared data of ETERNUS SF Manager If it is required for the work on the primary node mount it on the primary node f Eject the DVD ROM 3 Uninstalling...

Page 171: ...nt to the pre installation status rollback When returning back to the state before installation of the upgrade recover restore the system from the backup 9 2 1 1 1 Backing Up Operational Environment of Previous Version With the following procedure back up the operation environment of the previous version of the AdvancedCopy Manager s manager Refer to A 33 Capacity Necessary for Backup of Previous ...

Page 172: ...uide for this version for information on the required disk space Required Disk Space for Previous Version The space required to install the previous version of the ETERNUS SF Manager Refer to Operating environment of ETERNUS SF Manager in the ETERNUS SF Installation and Setup Guide for the previous version for information on the required disk space 9 2 1 1 3 Uninstalling Incompatible Software Chec...

Page 173: ... Be Performed After Upgrade 9 2 1 3 1 Restoring Environment from Previous Version With the following procedure restore the operation environment of the previous version of the AdvancedCopy Manager s manager Note that if step 1 through step 3 have already been performed perform from step 4 1 Login to the server on which to perform the tasks Perform operations after logging in with root superuser 2 ...

Page 174: ...has failed Refer to 12 2 What to Do When Error Occurs to take the corrective action Note When executing the esfadm devconf import command if a managed device or server is not accessible the esfadm devconf import command should be re executed since the device configuration information is not imported 9 2 1 3 3 Deleting Backup Data Once normal operation has been confirmed after the upgrade the backu...

Page 175: ...he functions again q End directly without uninstallation y n q y Uninstallation begins 3 The following message is displayed after the Symfoware uninstallation is completed normally Uninstallation of Symfoware Server Enterprise Edition is ended normally 4 When FSUNiconv package is installed delete it only in the Solaris environment Delete after confirming that this package function is used only by ...

Page 176: ...daemon for the local transactions of the AdvancedCopy Manager s manager Refer to Starting and Stopping Communication Daemon in the ETERNUS SF AdvancedCopy Manager Operation Guide relevant to the OS of the Management Server for this version for information on stopping the daemon 5 On the primary node perform a backup of the operating environment of the previous version of the AdvancedCopy Manager s...

Page 177: ...nstall the previous version of the ETERNUS SF Manager Refer to Operating environment of ETERNUS SF Manager in the ETERNUS SF Installation and Setup Guide for the previous version for information on the required disk space 7 Uninstalling incompatible software Check if any incompatible software for this version of the ETERNUS SF Manager is installed on the server where the upgrade is performed If in...

Page 178: ... mount mnt dvd d Mount the shared disk for shared data of ETERNUS SF Manager If it is mounted on the primary node unmount it to mount on the secondary node e Implement backup of the previous version Execute the following command For backupDir specify the directory in which to store the backup data with an absolute path For the tmpDir specify a directory in which to temporarily place the files rela...

Page 179: ...o Operating Environment of ETERNUS SF Manager in the ETERNUS SF Installation and Setup Guide for this version for information on the incompatible software 14 Confirming the port number for the communication service Therefore ensure the new ports are available before starting the upgrade See Refer to Before Installation in Installation of ETERNUS SF Manager in the ETERNUS SF Installation and Setup ...

Page 180: ...agement Server Transaction in the ETERNUS SF Cluster Environment Setup Guide of this version for information on the cluster setup In cases when Managed Server transaction coexist in the cluster system recover the AdvancedCopy Manager daemon start and stop script of the Managed Server transaction evacuated in step 16 of 9 2 2 1 Preparing for Upgrade On the primary node and the secondary node recove...

Page 181: ...ount the DVD ROM Example mount mnt dvd d Implement restoration of the previous version Execute the following command For backupDir specify the directory in which the backup data is stored with an absolute path For tmpDir specify a directory in which to temporarily place the files related to the performance management function of Storage Cruiser with an absolute path When the performance management...

Page 182: ... Complete is displayed in IMPORT STATUS column in the esfadm devconf importstatus command In addition confirm that Complete is displayed in STATUS column of the import status of the migration target resources When Failed is displayed the import of configuration information has failed Refer to 12 2 What to Do When Error Occurs to take the corrective action Note When executing the esfadm devconf imp...

Page 183: ... the cluster application transaction has stopped If not stopped stop the cluster application transaction to which ETERNUS SF Manager belongs Refer to the relevant cluster software manuals for information on stopping it transaction 2 Restore the operation environment of the previous version of the AdvancedCopy Manager s manager Note that if step a through step c have already been performed perform ...

Page 184: ...ymfoware to delete the Symfoware package Before deleting the package confirm that none of the package functions used by any system other than ETERNUS SF Manager opt symfoware setup symfo_remove b Confirmation message to uninstall Symfoware is displayed To perform the uninstallation enter y To cancel the process enter q When y is entered a message allowing to select the function to uninstall is sho...

Page 185: ...e Managed Server transactions on the primary node for the target transactions Refer to the relevant cluster software manuals to start the Managed Server transactions If multiple Managed Server transactions exist perform this procedure for each Managed Server transaction 3 Start the local transactions on all the nodes Start the communication daemon for local transactions of AdvancedCopy Manager s m...

Page 186: ...e ETERNUS SF Installation and Setup Guide For Windows environment under Required disk space for operation in the ETERNUS SF Installation and Setup Guide The procedure is shown below a Insert the DVD ROM ETERNUS SF SC ACM Express Mediapack for Windows Agent Program and Manual for this version into the DVD ROM drive Refer to DVD ROM Contents in the ETERNUS SF Installation and Setup Guide for this ve...

Page 187: ...ming Upgrade Note that if step 1 and step 2 have already been performed it is unnecessary to perform these again Note Although the initial screen of the installer is displayed during these steps this is not used in the Upgrade Installation Be sure to click Exit and end the screen 1 Log on to the server using Administrator privileges 2 Insert the DVD ROM ETERNUS SF SC ACM Express Mediapack for Wind...

Page 188: ...ent checked in preparing for the upgrade For 32 bit version dvdromDrive Agent_windows AdvancedCopy_Manager agent windows_x86 setup exe For 64 bit version dvdromDrive Agent_windows AdvancedCopy_Manager agent windows_x64 setup exe The following steps are explained using screen examples when the installation wizard of the 32 bit version agent is started 5 The following dialog box is displayed Click Y...

Page 189: ...6 The installation wizard page is displayed Click Next 7 Read the terms and conditions of the License Agreement page If the conditions are agreeable click Yes 165 ...

Page 190: ...information in the Start Copying Files page and then click Next 9 Copying of the program is started The following installation wizard page is displayed The upgrade process is completed Click Finish 10 Eject the DVD ROM 166 ...

Page 191: ...e Management Server OS is Solaris or Linux opt FJSVswstf bin stgxfwcmmodsrv n serverName Note For changing the server information start a new window for command execution and then perform the procedure on the window See Refer to stgxfwcmmodsrv Server Information Change Command in the ETERNUS SF AdvancedCopy Manager Operation Guide relevant to the OS of the Management Server for this version for in...

Page 192: ...the primary node and the secondary node implement backup of the previous version In cases when there are multiple Managed Server transactions in each primary node of the Managed Server transactions switch the shared disk for the shared data of the Managed Server transactions online Information The capacity required for performing the backup is the total value of the following Environment Directory...

Page 193: ...te characters e Perform a backup of the following Windows System primary node and secondary node Shared Disk for the Shared Data of the Managed Server transactions f Eject the DVD ROM 9 3 2 2 Performing Upgrade Primary Node Note that if step 1 and step 2 have already been performed it is unnecessary to perform these again If multiple Managed Server transactions exist use this procedure on each pri...

Page 194: ...ent checked in preparing for the upgrade For 32 bit version dvdromDrive Agent_windows AdvancedCopy_Manager agent windows_x86 setup exe For 64 bit version dvdromDrive Agent_windows AdvancedCopy_Manager agent windows_x64 setup exe The following steps are explained using screen examples when the installation wizard of the 32 bit version agent is started 5 The following dialog box is displayed Click Y...

Page 195: ...6 The following installation wizard page is displayed Click Next 7 Read the terms and conditions of the License Agreement page If the conditions are agreeable click Yes 171 ...

Page 196: ...m is started The following installation wizard page is displayed The upgrade process is completed Click Finish 10 Eject the DVD ROM 9 3 2 3 Tasks to Be Performed After Upgrade Primary Node If multiple Managed Server transactions exist use this procedure in each primary node for Managed Server transaction 172 ...

Page 197: ...dary Node There is no further action required after the upgrade for the secondary node 9 3 2 6 Starting Managed Server Transactions Perform the following procedure Note that in these tasks in addition to operations with the Managed Server there are operations to execute from the Management Server and Web Console 1 On the primary node start the Managed Server transactions Use the Failover Cluster M...

Page 198: ...the target server checkbox If the target server is a VM guest check the checkbox of the VM host where the VM guest exists c On the Action pane click Reload Conf under Server Point Once normal operation has been confirmed after the upgrade of the AdvancedCopy Manager s agent the backup data in the backup destination directory created in step 6 d of 9 3 2 1 Preparing for Upgrade maybe deleted When r...

Page 199: ...D ROM drive is mounted as dev dsk c0t4d0s0 The device name of the DVD ROM drive may differ depending on the device Example for RHEL5 RHEL6 mount t iso9660 r dev cdrom dvdromMountPoint In command example the device name of the DVD ROM drive is mounted as dev cdrom The device name of the DVD ROM drive may differ depending on the device c InthecaseofRedHatEnterpriseLinux5 forIntel64 executefilecomman...

Page 200: ...devicenameoftheDVD ROMdriveismountedas dev dsk c0t4d0s0 ThedevicenameoftheDVD ROM drive may differ depending on the device Example for RHEL5 RHEL6 mount t iso9660 r dev cdrom dvdromMountPoint In command example the device name of the DVD ROM drive is mounted as dev cdrom The device name of the DVD ROM drive may differ depending on the device 4 Install the AdvancedCopy Manager s agent Execute the f...

Page 201: ...of Problem During Upgrade of AdvancedCopy Manager s Agent for Solaris Linux to recover the system to the normal state 9 4 1 3 Tasks to Be Performed After Upgrade Thetasksbelowneedtobeperformed Notethatinthesetasks inadditiontooperationswiththeManagedServer thereareoperations to execute from the Management Server and Web Console 1 Execute the following command to start the daemon of AdvancedCopy Ma...

Page 202: ...ng the upgrade installation it is possible to return the system to its state prior to the upgrade installation simply by recovering restoring the system from the backup System the primary node and the secondary node Shared disk for shared data of Managed Server transactions 1 Login to the server on which to perform the tasks Perform operations after logging in with root superuser 2 Check that Mana...

Page 203: ...ntents b Mount the DVD ROM Example for Solaris mount F hsfs o ro dev dsk c0t4d0s0 dvdromMountPoint In command example the device name of the DVD ROM drive is mounted as dev dsk c0t4d0s0 The device name of the DVD ROM drive may differ depending on the device Example for RHEL5 RHEL6 mount t iso9660 r dev cdrom dvdromMountPoint In command example the device name of the DVD ROM drive is mounted as dev...

Page 204: ...ry Node Note that if step 1 through step 3 have already been performed perform from step 4 1 Login to the server on which to perform the tasks Perform operations after logging in with root superuser 2 Insert the DVD ROM ETERNUS SF SC ACM Express Mediapack Agent Program and Manual for this version into the DVD ROM drive 3 Mount the DVD ROM Example for Solaris mount F hsfs o ro dev dsk c0t4d0s0 dvdr...

Page 205: ... If the upgrade completes successfully the following message is displayed swsetup AdvancedCopy Manager was installed successfully 8 Execute the following commands and then eject the DVD ROM cd umount dvdromMountPoint Point If the upgrade was terminated abnormally refer to 11 2 5 In Case of Problem During Upgrade of AdvancedCopy Manager s Agent for Solaris Linux to recover the system to the normal ...

Page 206: ...int If this secondary node acts as a primary node for other Managed Server transactions it is upgraded as a primary node so this procedure is not needed 9 4 2 5 Tasks to Be Performed After Upgrade Secondary Node For the ETERNUS SF Manager Version 15 0B installed environment perform the following procedure Edit the line starting with System in opt FJSVswstf cluster swcluster ini as follows System G...

Page 207: ...the ETERNUS SF AdvancedCopy Manager Operation Guide relevant to the OS of the Management Server for information on the command 4 Perform the following operations with Web Console to reload the server information a On the global navigation tab click Server The registered server list is displayed in the Main pane b On the Main pane check the target server checkbox If the target server is a VM guest ...

Page 208: ...ll Managed Servers Perform the procedures for Stopping services daemons in the ETERNUS SF Installation and Setup Guide For Clustered Systems If clustered systems are used for Managed Servers as Managed Server transactions perform the unsetup of cluster settings before performing uninstallation See Refer to Deletion of Cluster Environment for Managed Server Transactions in the ETERNUS SF Cluster En...

Page 209: ...the current version of the repository When the Management Server OS is Windows programDir ACM bin stgrepocnv d backupDir When the Management Server OS is Solaris or Linux opt FJSVswstf bin stgrepocnv d backupDir Note For restoration of the repository data start a new window for command execution and then perform the procedure on the window See Refer to Command References in the ETERNUS SF Advanced...

Page 210: ...serverName Finally perform the following operations with Web Console to reload the server information 1 On the global navigation tab click Server The registered server list is displayed in the Main pane 2 On the Main pane check the target server checkbox If the target server is a VM guest check the checkbox of the VM host where the VM guest exists 3 On the Action pane click Reload Conf under Serve...

Page 211: ... Contents in the ETERNUS SF Installation and Setup Guide for this version for information on the DVD ROM structure and detailed contents 3 Implement backup of the previous version Execute the following batch file For backupDir specify the directory in which to store the backup data with an absolute path dvdromDrive Manager_windows vuptools esfccmpreinst bat backupDir When the backup fails after co...

Page 212: ... Be Performed After Upgrade 9 6 1 3 1 Restoring Environment Setting Files With the following procedure restore the operation environment of the previous version of the AdvancedCopy Manager Copy Control Module Note that if step 1 and step 2 have already been performed perform from step 3 1 Log on to the server using Administrator privileges 2 Insert the DVD ROM ETERNUS SF SC ACM Express Mediapack f...

Page 213: ...noftheAdvancedCopyManagerCopy Control Module Note that the capacity required for performing this backup is 100 MB a Log on to the server using Administrator privileges If already logged on as the Administrator privileges this step is unnecessary b Insert the DVD ROM ETERNUS SF SC ACM Express Mediapack for Windows Manager Program 1 2 for this version into the DVD ROM drive Refer to DVD ROM Contents...

Page 214: ...s 10 MB a Log on to the server using Administrator privileges If already logged on as the Administrator privileges this step is unnecessary b Insert the DVD ROM ETERNUS SF SC ACM Express Mediapack for Windows Manager Program 1 2 for this version into the DVD ROM drive Refer to DVD ROM Contents in the ETERNUS SF Installation and Setup Guide for this version for information on the DVD ROM structure ...

Page 215: ...orming Upgrade Primary Node Refer to C 5 Procedures for Upgrade Installation of AdvancedCopy Manager Copy Control Module Version 14 x and 15 x for Windows to perform the upgrade Information When the Upgrade Installation terminates in an error perform recovery by following the steps outlined below 1 Install the target version 2 If the installation is successfully completed continue from 9 6 2 3 Per...

Page 216: ... name The number of characters in a directory name must be up to 220 d Eject the DVD ROM 9 6 2 5 Tasks to Be Performed After Upgrade Secondary Node The tasks below need to be performed on the secondary node 1 Check that the CCM Server transactions are stopped If not stopped use the Failover Cluster Manager to stop the transactions to which the AdvancedCopy Manager CCM belongs 2 Restore the operati...

Page 217: ...g back to the state before installation of the upgrade recover restore the system from the backup 9 7 1 1 1 Backing Up Environment Setting Files With the following procedure backup the operation environment of the previous version of the AdvancedCopy Manager Copy Control Module Note that the capacity required for performing this backup is 100 MB 1 Login to the server on which to perform the tasks ...

Page 218: ...py Manager Copy Control Module included in the ETERNUS SF Manager Program Operating environment of the ETERNUS SF Manager When installing and using the AdvancedCopy Manager Copy Control Module Program Operating environment of the AdvancedCopy Manager CCM 9 7 1 2 Performing Upgrade for Solaris Linux Refer to C 6 Procedures for Upgrade Installation of AdvancedCopy Manager Copy Control Module Version...

Page 219: ...d systems 9 7 2 1 Preparing for Upgrade Point It is recommended that you back up the system before starting the upgrade If a failure occurs during the upgrade you cannot restore the environment to the pre installation status rollback When returning back to the state before installation of the upgrade recover restore the system from the backup 1 Check that the CCM Server transactions are stopped on...

Page 220: ... available disk space Ensure that there is enough available disk space on the server where the upgrade is performed Therequireddiskspacefortheupgradeiscalculatedasthe RequiredDiskSpaceforNewVersion minusthe RequiredDiskSpace for Previous Version Required Disk Space for New Version The space required to install this version of the ETERNUS SF Manager or AdvancedCopy Manager Copy Control Module Refer...

Page 221: ...vuptools esfccmpreinst_cluster sh backupDir secondary When the backup fails after confirming the output error message and removing the cause of the failure execute the batch file again Point Spaces and the characters are not supported for directory name The number of characters in a directory name must be up to 220 e Change to a directory other than the DVD ROM Example cd f Unmount the DVD ROM Exa...

Page 222: ...llation terminates in an error perform recovery by following the steps outlined below 1 Install the target version 2 If the installation is successfully completed continue from 9 7 2 3 Performing Upgrade Secondary Node 9 7 2 3 Performing Upgrade Secondary Node Perform the upgrade for the secondary node The upgrade procedure is the same as that for the primary node Refer to 9 7 2 2 Performing Upgra...

Page 223: ...atch again Point Spaces and the characters are not supported for directory name The number of characters in a directory name must be up to 220 e Change to a directory other than the DVD ROM Example cd f Unmount the DVD ROM Example umount mnt dvd g Eject the DVD ROM 9 7 2 5 Tasks to Be Performed After Upgrade Secondary Node The tasks below need to be performed on the secondary node 1 Check that the...

Page 224: ...ge to a directory other than the DVD ROM Example cd f Unmount the DVD ROM Example umount mnt dvd g Eject the DVD ROM 9 7 2 6 Start CCM Server Transactions Start the transactions of AdvancedCopy Manager Copy Control Module Refer to the relevant cluster software manuals for information on stopping it Point Once normal operation has been confirmed after the upgrade the backup data in the backup desti...

Page 225: ...the previous versions before starting the upgrade It is possible to perform an Upgrade Installation with existing Advanced Copy and Remote Advanced Copy sessions Regardless of whether there are Advanced Copy sessions or not the upgrade procedure is the same 10 1 Upgrading AdvancedCopy Manager s Manager for Windows 10 1 1 Upgrading on Non clustered Systems 10 1 1 1 Preparing for Upgrade Point It is...

Page 226: ...urn the system to a normal state 10 1 1 3 Tasks to Be Performed After Upgrade The tasks below need to be performed 1 In the version level of this ETERNUS SF Manager Symfoware is not used To upgrade from Version 16 1 or later the procedures listed below are not needed To upgrade from Version 16 0 or earlier follow the procedures listed below to uninstall the Symfoware Server a Confirm that other pr...

Page 227: ...d data of Managed Server transactions 1 Log on to the server using Administrator privileges 2 Ensure that there is enough available disk space 400 MB on the server where the upgrade is performed on the secondary node In cases when upgrade installation is executed in a state where the capacity required for the upgrade is not available the following message is displayed and the installation terminat...

Page 228: ... perform this step 9 When using the ETERNUS VASA Provider stop the ETERNUS VASA Provider service on the primary node Use the Failover Cluster Manager to stop the transactions of the ETERNUS VASA Provider However the shared disk for shared data of the ETERNUS Information Provider must be online 10 If Managed Server transactions coexist in the clustered system perform the following procedure a On th...

Page 229: ...dure is the same as that for the primary node Refer to 10 1 2 2 Performing Upgrade Primary Node 10 1 2 4 Tasks to Be Performed After Upgrade Primary Node The tasks below need to be performed on the primary node The shared disk for shared data of ETERNUS SF Manager must be online In the version level of this ETERNUS SF Manager Symfoware is not used To upgrade from Version 16 1 or later steps 1 2 an...

Page 230: ...for target transactions edit the following files Drive of shared disk for shared data of Managed Server transactions etc opt swstorage clsetup ini Drive of shared disk for shared data of Managed Server transactions etc opt swstorage etc swstg ini Change the version information within each file as follows Upgrade Patterns Descriptive Contents of Version Information Before After Version 16 0 to 16 6...

Page 231: ... Performed After Upgrade Primary Node restore the backed up general scripts to the directory stored in Preparing General Scripts for AdvancedCopy Manager CCM which corresponds to respective operating systems and nodes described in the ETERNUS SF Cluster Environment Setup Guide of the appropriate earlier version 10 1 2 6 Starting ETERNUS SF Manager After performing 10 1 2 4 Tasks to Be Performed Af...

Page 232: ...er s Manager for Solaris Linux 10 2 1 Upgrading on Non clustered Systems 10 2 1 1 Preparing for Upgrade Point It is recommended that you back up the system before starting the upgrade By preparing a backup in cases when an error occurs during the upgrade it is possible to return the system to its state prior to the upgrade simply by recovering restoring the system from the backup 1 Login to the se...

Page 233: ...ove c Confirmation message to uninstall Symfoware is displayed To perform the uninstallation enter y To cancel the process enter q When y is entered a message allowing to select the function to uninstall is shown Input all or number to delete to select the function to uninstall A message to re confirm uninstallation appears Enter y to perform the uninstallation and q when it is not required Exampl...

Page 234: ... that there is enough available disk space 650 MB in a Solaris environment 200 MB in a Linux environment on the server where the upgrade is performed on the secondary node In cases when upgrade installation is executed in a state where the capacity required for the upgrade is not available the following message is displayed and the installation terminates in an error Re execute the upgrade after s...

Page 235: ... the Management Server for this version for information on stopping the daemon 8 On the primary node and the secondary node save the start and stop script of the Management Server transaction 9 In cases when Managed Server transactions coexist in the cluster system move the AdvancedCopy Manager daemon start and stop script of the Managed Server transactions to a backup location On the primary node...

Page 236: ...of Uninstallation with the Specification all Start checking the installation environment Check of installation environment is ended WARNING There is a possibility that another product uses Symfoware Server Enterprise Edition Continue the uninstallation y Continue the uninstallation q End directly without uninstallation y q y Uninstallation of Symfoware Server Enterprise Edition begins Please selec...

Page 237: ...data of Managed Server transaction etc opt swstorage swstg ini Change the version information within each file as follows Upgrade Patterns Descriptive Contents of Version Information Before After Version 16 0 to 16 6 Version V16 0 Version V16 6 Version 16 1 to 16 6 Version V16 1 Version 16 2 to 16 6 Version V16 2 Version 16 3 to 16 6 Version V16 3 Version 16 4 to 16 6 Version V16 4 Version 16 5 to...

Page 238: ...tart checking the installation environment Check of installation environment is ended WARNING There is a possibility that another product uses Symfoware Server Enterprise Edition Continue the uninstallation y Continue the uninstallation q End directly without uninstallation y q y Uninstallation of Symfoware Server Enterprise Edition begins Please select the functions to be uninstalled 1 Base funct...

Page 239: ...st perform this procedure for each Managed Server transaction 3 Start the local transactions on all the nodes Start the communication daemon for local transactions of AdvancedCopy Manager s manager Refer to Starting and Stopping Communication Daemon in the ETERNUS SF AdvancedCopy Manager Operation Guide for the operating system of the Management Server for this version for information on starting ...

Page 240: ...r this version for information on the DVD ROM structure and detailed contents Furthermore if the Installer screen is displayed by autorun exit the installer b Confirm the architecture of the AdvancedCopy Manager s agent that has been installed Select Control Panel Programs and Functions and confirm the architecture of the AdvancedCopy Manager s agent When using the AdvancedCopy Manager x86 Agent T...

Page 241: ...r this version into the DVD ROM drive Refer to DVD ROM Contents in the ETERNUS SF Installation and Setup Guide for this version for information on the DVD ROM structure and detailed contents 3 The following window is displayed For the Upgrade Installation this window is not used Click Exit 4 Start the following installation wizard corresponding to the architecture of AdvancedCopy Manager s agent c...

Page 242: ...teps are explained using screen examples when the installation wizard of the 32 bit version agent is started 5 The following dialog box is displayed Click Yes 6 The installation wizard page is displayed Click Next 218 ...

Page 243: ...7 Read the terms and conditions of the License Agreement page If the conditions are agreeable click Yes 8 Check the settings information in the Start Copying Files page and then click Next 219 ...

Page 244: ...ormed as follows 1 10 3 1 3 1 Performing Upgrade with Silent Installation Procedure 2 10 3 1 3 2 Confirming Results of Upgrade with Silent Installation 10 3 1 3 1 Performing Upgrade with Silent Installation Procedure Note that if step 1 and step 2 have already been performed perform from step 3 1 Log on to the server using Administrator privileges 2 Insert the DVD ROM ETERNUS SF SC ACM Express Med...

Page 245: ...nd prompt or screen Do not execute multiplexly the command for silent installation If it is multiplexly executed the command executed after that terminates abnormally At this time an install log file is not created During an update it is not possible to specify an installation parameter file for the command In the case that a file has been specified the command terminates in an error 5 On completi...

Page 246: ...uide relevant to the OS of the Management Server for this version for information on the command 4 Perform the following operations with Web Console to reload the server information a On the global navigation tab click Server The registered server list is displayed in the Main pane b On the Main pane check the target server checkbox If the target server is a VM guest check the checkbox of the VM h...

Page 247: ...itch the shared disk for the shared data of the Managed Server transactions online Information The capacity required for performing the backup is the total value of the following Environment Directory and Work Directory of For Windows environment under Required disk space for installation in the ETERNUS SF Installation and Setup Guide For Windows environment under Required disk space for operation...

Page 248: ...erforming Upgrade Primary Node Note that if step 1 and step 2 have already been performed perform from step 3 If multiple Managed Server transactions exist use this procedure on each primary node for Managed Server transactions Note Although the initial screen of the installer is displayed during these steps this is not used in the Upgrade Installation Be sure to click Exit and end the screen 1 Lo...

Page 249: ...ent checked in preparing for the upgrade For 32 bit version dvdromDrive Agent_windows AdvancedCopy_Manager agent windows_x86 setup exe For 64 bit version dvdromDrive Agent_windows AdvancedCopy_Manager agent windows_x64 setup exe The following steps are explained using screen examples when the installation wizard of the 32 bit version agent is started 5 The following dialog box is displayed Click Y...

Page 250: ...6 The following installation wizard page is displayed Click Next 7 Read the terms and conditions of the License Agreement page If the conditions are agreeable click Yes 226 ...

Page 251: ...ed The upgrade process is completed Click Finish 10 Eject the DVD ROM When the tasks described above have been performed the upgrade of the AdvancedCopy Manager s agent is complete When the upgrade of the primary node has been completed refer to 10 3 2 4 Tasks to Be Performed After Upgrade Primary Node and set up the AdvancedCopy Manager s agent of the primary node 227 ...

Page 252: ...un as administrator 4 Install the AdvancedCopy Manager s agent In response to the architecture of the AdvancedCopy Manager s agent confirmed at the operation before upgrade execute the commands for silent installation below to install For installLogFile specify the file in which to output installation log with an absolute path It is optional to specify for installLogFile When using the 32 bit vers...

Page 253: ...too Open the install log file to see ResultCode in the ResponseResult section In ResultCode is written the return value from the silent installation command Point If the Upgrade Installation has ended in an error refer to 11 3 5 In Case of Problem During Upgrade of AdvancedCopy Manager s Agent for Windows and return the system to a normal state 10 3 2 4 Tasks to Be Performed After Upgrade Primary ...

Page 254: ...te from the Management Server and Web Console 1 On the primary node start the Managed Server transactions Use the Failover Cluster Manager to start the Managed Server transactions If multiple Managed Server transactions exist perform this procedure for each Managed Server transaction 2 In all of the nodes in which the Storage Cruiser s agent has been installed start the service of the Storage Crui...

Page 255: ...reated in step 6 d of 10 3 2 1 Preparing for Upgrade maybe deleted 10 4 Upgrading AdvancedCopy Manager s Agent for Solaris RHEL5 RHEL6 RHEL7 SUSE Linux Enterprise Server 12 10 4 1 Upgrading on Non clustered Systems 10 4 1 1 Preparing for Upgrade Point It is recommended that you back up the system before starting the upgrade By preparing a backup in cases when an error occurs during the upgrade it ...

Page 256: ...el64 executefilecommandandconfirmthearchitectureofAdvancedCopy Manager s agent that has been installed file opt FJSVswstf bin stgenvdisp For example when ELF 32 bit is included in the contents of the command as shown below the 32 bit version of AdvancedCopy Manager s agent RHEL5 x86 version Agent has been installed file opt FJSVswstf bin stgenvdisp opt FJSVswstf bin stgenvdisp ELF 32 bit LSB execu...

Page 257: ...9660 r dev cdrom dvdromMountPoint In command example the device name of the DVD ROM drive is mounted as dev cdrom The device name of the DVD ROM drive may differ depending on the device 4 Install the AdvancedCopy Manager s agent Execute the following commands to install the AdvancedCopy Manager s agent cd environmentDir swsetup The environmentDir is as follows OS Type Directory Solaris dvdromMount...

Page 258: ...as terminated abnormally refer to 11 3 6 In Case of Problem During Upgrade of AdvancedCopy Manager s Agent for Solaris Linux to recover the system to the normal state 10 4 1 3 Upgrade with Silent Installation Tasks The upgrade is performed as follows 1 10 4 1 3 1 Performing Upgrade with Silent Installation Procedure 2 10 4 1 3 2 Confirming Results of Upgrade with Silent Installation 10 4 1 3 1 Per...

Page 259: ... named acmagtsilentinstall log is created in var tmp directory If there is any file of the same name as the specified install log file it is overwritten It is required to specify an existing directory with write permission for the directory in which to store the install log file If it has no write permission no error message is output in the command prompt or screen and the process terminates with...

Page 260: ...ged Server name for the n option When the Management Server OS is Windows programDir ACM bin stgxfwcmmodsrv n serverName When the Management Server OS is Solaris or Linux opt FJSVswstf bin stgxfwcmmodsrv n serverName Note For changing the server information start a new window for command execution and then perform the procedure on the window See Refer to Command References in the ETERNUS SF Advanc...

Page 261: ...sactions on all the nodes opt swstorage bin stopacm 5 Implement backup of the previous version with all of the nodes For recovery in case the upgrade fails perform a backup of the operating environment of the previous version of the AdvancedCopy Manager s agent On the primary node and the secondary node implement backup of the previous version In cases when there are multiple Managed Server transa...

Page 262: ...s for GNU Linux 2 6 9 not stripped When ELF 32 bit is not included in the contents of the command shown the 64 bit version of AdvancedCopy Manager s agent RHEL5 x64 version Agent has been installed d Implement backup of the previous version Execute the following shell script included in the DVD ROM For backupDir specify the directory in which to store the backup data with an absolute path When usi...

Page 263: ...nd example the device name of the DVD ROM drive is mounted as dev cdrom The device name of the DVD ROM drive may differ depending on the device 4 Install the AdvancedCopy Manager s agent Execute the following commands to install the AdvancedCopy Manager s agent cd environmentDir swsetup The environmentDir is as follows OS Type Directory Solaris dvdromMountPoint Agent_unix AdvancedCopy_Manager Sola...

Page 264: ...y node Point If the upgrade was terminated abnormally refer to 11 3 6 In Case of Problem During Upgrade of AdvancedCopy Manager s Agent for Solaris Linux to recover the system to the normal state 10 4 2 3 Upgrade with Silent Installation Tasks Primary Node The upgrade is performed as follows 1 10 4 2 3 1 Performing Upgrade with Silent Installation Procedure Primary Node 2 10 4 2 3 2 Confirming Res...

Page 265: ...which to store the install log file If it has no write permission no error message is output in the command prompt or screen and the process terminates with error Note If an invalid option is specified its corresponding error message is output in the install log file and the process exits No error message is output in the command prompt or screen Do not execute multiplexly the command for silent i...

Page 266: ...rsion information within each file as follows Upgrade Patterns Descriptive Contents of Version Information Before After Version 16 0 to 16 6 Version V16 0 Version V16 6 Version 16 1 to 16 6 Version V16 1 Version 16 2 to 16 6 Version V16 2 Version 16 3 to 16 6 Version V16 3 Version 16 4 to 16 6 Version V16 4 Version 16 5 to 16 6 Version V16 5 Note Do not change anything other than the version infor...

Page 267: ...nformation When executing the stgxfwcmmodsrv command specify the Managed Server name for the n option When the Management Server OS is Windows programDir ACM bin stgxfwcmmodsrv n serverName When the Management Server OS is Solaris or Linux opt FJSVswstf bin stgxfwcmmodsrv n serverName If multiple Managed Server transactions exist perform this procedure for each Managed Server transaction In additi...

Page 268: ...pository data on the Management Server only when the Managed Server is operated in a clustered system OS Type of Management Server Reference Windows A 1 Backing Up Repository Data for Windows Solaris Linux A 2 Backing Up Repository Data for Solaris Linux 10 5 2 Backing Up Management Information Refer to A 5 Backing Up Management Information for HP UX AIX to back up the management information on th...

Page 269: ...ager s agent on the Managed Server Refer to Starting and Stopping Daemons or Starting and Stopping Services in the ETERNUS SF AdvancedCopy Manager Operation Guide relevant to the OS of the Managed Server for the start procedure For clustered systems Refer to Customization of Managed Server Transactions in the ETERNUS SF Cluster Environment Setup Guide for this version to setup the AdvancedCopy Man...

Page 270: ...edure on the window See Refer to Command References in the ETERNUS SF AdvancedCopy Manager Operation Guide relevant to the OS of the Management Server for information on the command 10 5 7 Restoring Management Information Refer to A 13 Restoring Management Information for HP UX AIX to restore the management information on the Managed Server 10 5 8 Updating Version Information If not using clustere...

Page 271: ...10 6 1 1 Preparing for Upgrade Point It is recommended that you back up the system before starting the upgrade By preparing a backup in cases when an error occurs during the upgrade it is possible to return the system to its state prior to the upgrade simply by recovering restoring the system from the backup 1 Log on to the server using Administrator privileges 2 Ensure that there is enough availa...

Page 272: ...heck that the CCM Server transactions are stopped on the secondary node If not stopped use the Failover Cluster Manager on the secondary node to stop the transactions of AdvancedCopy Manager Copy Control Module 4 Ensure that there is enough available disk space 100 MB on the server where the upgrade is performed on the primary node In cases when upgrade installation is executed in a state where th...

Page 273: ... for the secondary node The upgrade procedure is the same as that for the primary node Refer to 10 6 2 2 Performing Upgrade Primary Node 3 The shared disk for shared data of AdvancedCopy Manager Copy Control Module must be offline Point If the Upgrade Installation has ended in an error refer to 11 3 1 In Case of Problem During Upgrade of ETERNUS SF Manager for Windows and return the system to a no...

Page 274: ...error occurs during the upgrade it is possible to return the system to its state prior to the upgrade simply by recovering restoring the system from the backup 1 Login to the server on which to perform the tasks Perform operations after logging in with root superuser 2 Ensure that there is enough available disk space 100 MB on the server where the upgrade is performed In cases when upgrade install...

Page 275: ...d stop script of the CCM Server transaction 5 Ensure that there is enough available disk space 100 MB on the server where the upgrade is performed on the primary node In cases when upgrade installation is executed in a state where the capacity required for the upgrade is not available the following message is displayed and the installation terminates in an error Re execute the upgrade after securi...

Page 276: ... of AdvancedCopy Manager Copy Control Module must be mounted 10 7 2 5 Tasks to Be Performed After Upgrade Secondary Node After installing the upgrade of the secondary node recover the activation suspension script for the CCM server tasks saved in 10 7 2 1 Preparing for Upgrade 10 7 2 6 Start CCM Server Transactions On the primary node start the transactions of AdvancedCopy Manager Copy Control Mod...

Page 277: ...cedCopy Manager Operator s Guide for Copy Control Module When no error message is displayed refer to the following manuals for the previous version to collect the troubleshooting information and then contact Fujitsu Technical Support Target for Upgrade Reference Express Trouble analysis in the ETERNUS SF Express User s Guide for the previous version Storage Cruiser Troubleshooting information in t...

Page 278: ...version 15 x 11 2 1 In Case of Problem During Upgrade of ETERNUS SF Manager for Windows Solaris Linux The workaround is stated in the procedures for upgrade in this document Confirm the individual procedures for upgrading If the problem persists refer to the following manuals to collect the troubleshooting information and then contact Fujitsu Technical Support In Case of problem during uninstallat...

Page 279: ...esolve any problems of installation failure 2 Login to the server on which to perform the tasks Perform operations after logging in with root superuser 3 Execute the following command to uninstall the previous version For Linux rpm e FJSVssage For Solaris pkgrm FJSVssage 4 Install Storage Cruiser s agent Newly install this version of the Storage Cruiser s agent from the DVD ROM However on completi...

Page 280: ...nformation in the ETERNUS SF AdvancedCopy Manager Operation Guide to collect the troubleshooting information and then contact Fujitsu Technical Support 11 2 5 In Case of Problem During Upgrade of AdvancedCopy Manager s Agent for Solaris Linux The system can be restore to the same status as Upgrade Installation completed normally For the server on which Upgrade Installation failed perform the follo...

Page 281: ...vdromMountPoint Agent_unix AdvancedCopy_Manager rhel5_x86 esfacmapostinst sh backupDir For RHEL5 x64 Agent dvdromMountPoint Agent_unix AdvancedCopy_Manager rhel5_x64 esfacmapostinst sh backupDir For RHEL6 Agent dvdromMountPoint Agent_unix AdvancedCopy_Manager rhel6_x86 esfacmapostinst sh backupDir For RHEL7 Agent dvdromMountPoint Agent_unix AdvancedCopy_Manager rhel7_x86 esfacmapostinst sh backupD...

Page 282: ...ror message is displayed refer to the following manuals for the previous version to collect the troubleshooting information and then contact Fujitsu Technical Support Target for Upgrade Reference Express Trouble analysis in the ETERNUS SF Express Operation Guide Storage Cruiser Troubleshooting information in the ETERNUS SF Storage Cruiser Operation Guide AdvancedCopy Manager Collecting maintenance...

Page 283: ...S SF AdvancedCopy Manager Operation Guide for Copy Control Module 11 3 In Case of Problem During Upgrade from Version 16 x This section describes the method for troubleshooting if a problem occurs during the Upgrade Installation process for version 16 x 11 3 1 In Case of Problem During Upgrade of ETERNUS SF Manager for Windows If a problem occurs during the Upgrade Installation process for ETERNUS...

Page 284: ...eletes the following backup destination directory Installation directory backup_recovery_dir 5 Restart the system 6 Install the product of this version For the installation procedure refer to this version of the ETERNUS SF Installation and Setup Guide Note Install the product in the directory in which the previous version was installed Also if the port number is changed in the previous version set...

Page 285: ...on Guide AdvancedCopy Manager Copy Control Module Collecting Troubleshooting Information in the ETERNUS SF AdvancedCopy Manager Operation Guide for Copy Control Module 11 3 3 InCaseofProblemDuringUpgradeofStorageCruiser sAgent forWindows The system can be recovered to the same status as Upgrade Installation completed normally For the server on which Upgrade Installation failed perform the followin...

Page 286: ...18 Products 472B5B2AC92C5C44682AC58BE99AA69B HKEY_LOCAL_MACHINE SOFTWARE Microsoft Windows CurrentVersion Uninstall A2B5B274 C29C 44C5 86A2 5CB89EA96AB9 HKEY_LOCAL_MACHINE SOFTWARE Microsoft Windows CurrentVersion Uninstall InstallShield_ A2B5B274 C29C 44C5 86A2 5CB89EA96AB9 HKEY_LOCAL_MACHINE SOFTWARE Wow6432Node Fujitsu ETERNUS SSC Agent HKEY_LOCAL_MACHINE SOFTWARE Wow6432Node Fujitsu Install ET...

Page 287: ...owing batch file in the DVD ROM to restore the previous version DVD ROM drive Agent_windows Storage_Cruiser windows_x86 scagtpostinst bat backupDir For backupDir specify the directory in which backup data is stored with the absolute path Point If the directory name contains any spaces it is surrounded by double quote characters d Eject the DVD ROM This is the end of the actions in case of problem ...

Page 288: ...edCopy Manager COM Service s services sc delete AdvancedCopy COM c Delete registry Delete AdvancedCopy Manager s agent associated registry If no appropriate registry exists this process is not necessary Note If deleting the registry fails a critical impact may be given to the system It is recommended that you back up the registry beforehand Delete the following registries by Registry Editor When A...

Page 289: ...e the directory rd s q C Win32app AdvancedCopyManager When custom installation was used delete the directories specified during installation 4 Newly install this version of the AdvancedCopy Manager s agent from the DVD ROM However on completion of installation the AdvancedCopy Manager s agent setup is unnecessary 5 Restore the environment in which the previous version was used Take the following p...

Page 290: ...d After Upgrade For primary node in cluster environment 10 4 2 4 Tasks to Be Performed After Upgrade Primary Node For secondary node in cluster environment 10 4 2 7 Tasks to Be Performed After Upgrade Secondary Node 11 3 7 In Case of Problem During Uninstallation of Previous Version of Storage Cruiser s Agent or AdvancedCopy Manager s Agent The target environment is as follows HP UX AIX After the ...

Page 291: ...n to install Point When an error message is displayed refer to the following manuals for this version and take the appropriate action for relevant message Target for Upgrade Reference Express ETERNUS SF Messages Storage Cruiser AdvancedCopy Manager AdvancedCopy Manager Copy Control Module When no error message is displayed refer to the following manuals for this version to collect the troubleshoot...

Page 292: ...this product starts asynchronously to import and convert the configuration information from the previous version OPTIONS all All configuration information registered at the previous version is imported At this version specify this option EXIT STATUS 0 Completed successfully 0 Terminated abnormally EXAMPLES Windows Environment C ETERNUS_SF Common bin esfadm devconf import all esfadm90000 Operation ...

Page 293: ...ommon bin esfadm devconf importstatus detail INS_DIR is the program directory specified at the ETERNUS SF Manager installation Solaris or Linux Environment opt FJSVesfcm bin esfadm devconf importstatus detail DESCRIPTION The import status of configuration information of the previous version is displayed OS Administrator permissions are required in order to execute the command The information displ...

Page 294: ...ted successfully 0 Terminated abnormally EXAMPLES Windows Environment C ETERNUS_SF Common bin esfadm devconf importstatus detail IMPORT STATUS Complete CATEGORY DEVICE NAME IP ADDRESS REGISTER MODE STATUS tierpolicy Complete server server w01 10 xxx xxx xxx Manual Complete server server s01 10 xxx xxx xxx Auto Complete storage storage 1 10 xxx xxx xxx Manual Complete storage storage 2 10 xxx xxx x...

Page 295: ...devices for which the import process has failed re execute the esfadm devconf import command after taking appropriate action for the message of Operation History If the import status does not change or nothing is displayed there is a possibility of this product malfunctioning Check that there is no error message in the Event log of Web Console 271 ...

Page 296: ...rver Pre Upgrade Environment Is Version 16 0 or Earlier Note Create a directory in which data is saved in advance Do not use the telnet server service This operation fails when issued from the telnet server service The procedure is shown below 1 Click Start Programs AdvancedCopy Manager or ETERNUS SF Manager DB Setup 2 The following screen is displayed Click DB maintenance 3 The following screen i...

Page 297: ...g screen is displayed after the process is completed Click Close 7 Click Close displayed in step 3 to complete the DB maintenance 8 Click Exit displayed in step 2 to complete the DB backup 9 Check that the backup of database has been completed successfully Make sure that the file with unl extension is created in the specified directory Pre Upgrade Environment Is Version 16 1 or Later 273 ...

Page 298: ...waiting for input Input the following strings master01 3 Start the ETERNUS SF Express Tomcat service Open Service Control Manager to start the following service ETERNUS SF Manager Tomcat Service A 2 Backing Up Repository Data for Solaris Linux Save the repository data to the specified directory all at once Perform this operation on the Management Server Storage Management Server Pre Upgrade Enviro...

Page 299: ...sing is not performed Delete the saved data in the directory or specify another directory to retry the processing 4 The following message is displayed Enter y to continue processing or n to stop processing When you enter n the screen returns step 2 AdvancedCopy Manager Storage Management Server Database backup Directory containing the saved data storage backdir Do you want to continue with process...

Page 300: ...ervice sh 2 Create backup data a From a user with OS Administrator privilege execute the following command to create backup data If you did not change the port number specify 15432 for portNumber If you did change the port number specify the changed port number for portNumber The file name of the created backup data is BAK_FILE opt FJSVesfcm postgres bin pg_dump U esfpostgres a attribute inserts p...

Page 301: ...ch can store the data size checked in step 1 and execute the following command C programDir bin swstresback saveDir See Refer to the manuals according to the previous operating environment s version for information on the command In the case of Version 14 2 or earlier swstresback Resource backup command in the ETERNUS SF AdvancedCopy Manager Operator s Guide In the case of Version 15 0 or later sw...

Page 302: ...locking specification file for backups shared disk etc opt swstorage etc backup data BTRANLOCK INI Backup volume locking specification file for backups shared disk etc opt swstorage etc backup data BBACKLOCK INI Backup restored volume locking specification file shared disk etc opt swstorage etc backup data RDSTLOCK INI If Replication Operation Has Been Done 1 Save the device ini file Save the foll...

Page 303: ...tion environmentDir etc repl data DEFAULT check ini For Clustered Systems File for Save File Name Pre processing and post processing scripts for replication management function shared disk etc opt swstorage etc repl scripts RepSrcPre js shared disk etc opt swstorage etc repl scripts RepDstPre js shared disk etc opt swstorage etc repl scripts RepSrcPost js shared disk etc opt swstorage etc repl scr...

Page 304: ...ed above is required 2 Save the backup management list Specify the directory which can store the data size checked in step 1 and execute the following command opt FJSVswsts bin swstresback saveDir See Refer to the manuals according to the previous operating environment s version for information on the command In the case of Version 14 2 or earlier swstresback Resource backup command in the ETERNUS...

Page 305: ...rocessing and post processing scripts for replication management function Timeout value setting file for the concurrent suspend function For Non clustered Systems File for Save File Name Pre processing and post processing scripts for replication management function etc opt FJSVswsrp sh RepSrc pre etc opt FJSVswsrp sh RepDst pre etc opt FJSVswsrp sh RepSrc post etc opt FJSVswsrp sh RepDst post Time...

Page 306: ...Vswsts sh OpcRestore post For Clustered Systems File for Save File Name Pre processing and post processing scripts for backup management function etc opt FJSVswsts logicalNodeName sh OpcBackup pre etc opt FJSVswsts logicalNodeName sh OpcBackup post etc opt FJSVswsts logicalNodeName sh OpcRestore pre etc opt FJSVswsts logicalNodeName sh OpcRestore post If Replication Operation Has Been Done 1 Save ...

Page 307: ...Name data DEFAULT check ini A 6 Backing Up Environment Setting Files Save the environment setting files for AdvancedCopy Manager Copy Control Module It is unnecessary to save files which are not listed in the following table For Non clustered Systems Copy the following files to any directory For Windows AdvancedCopy Manager Copy Control Module Version 14 2 or earlier File Name Remarks INS_DIR etc ...

Page 308: ... File Name Remarks etc opt FJSVccm db eternus xml All files under etc opt FJSVccm db cg directory etc opt FJSVccm prop user properties etc opt FJSVccm accc etc stxc alias etc opt FJSVccm accc etc stxc_ext alias etc opt FJSVccm accc etc stxcvolinf Only when files exist var opt FJSVccm micc database DeviceRegList xml For Clustered Systems Copy the following files to any directory For Windows File Na...

Page 309: ...when files exist SHARE_MNT var opt FJSVccm micc database DeviceRegList xml opt FJSVccm micc sys install sys opt FJSVccm bin stxc_install sys opt FJSVccm sys sys properties opt FJSVccm noncluster micc sys install sys opt FJSVccm noncluster bin stxc_install sys opt FJSVccm noncluster sys sys properties Do not restore using the procedure described at Restoring environment settings files or Changing t...

Page 310: ...ion If you login to the server with another user this operation may fail 2 Click Start Programs AdvancedCopy Manager or ETERNUS SF Manager DB Setup 3 The following screen is displayed Click DB unsetup 4 The following screen is displayed Click Start 5 When the processing is completed the following screen is displayed Click Close 6 Finish the database unsetup by clicking Exit on the screen displayed...

Page 311: ...ings may fail The monitoring of Symfoware must restart after the operation of the upgrade restarts The procedure is shown below 1 Execute the following command opt swstorage bin stgdbunset 2 The following message is displayed To continue processing enter y To stop processing enter n AdvancedCopy Manager Storage management server Database unsetup All of database environments of AdvancedCopy Manager...

Page 312: ...repository data to the current version repository C programDir ACM bin stgrepocnv d saveDir See Refer to Command References in the ETERNUS SF AdvancedCopy Manager Operation Guide for this version for information on the command 2 Change the server information To ensure data consistency execute the stgxfwcmmodsrv command to perform the server information change processing Specify the Management Serv...

Page 313: ...he n option and execute the stgxfwcmmodsrv command Check Server column of the stgxfwcmdispsrv command execution result for the Management Server name specified to the n option opt FJSVswstf bin stgxfwcmmodsrv n ManagementServerName See Refer to Command References in the ETERNUS SF AdvancedCopy Manager Operation Guide for this version for information on the command A 11 Restoring Management Informa...

Page 314: ...ws by executing the copy command Transaction volume locking specification file for backups Backup volume locking specification file for backups Backup restored volume locking specification file For Non clustered Systems on Management Server Which Also Serves as Managed Server File for Restoration Full Path Name for Restoration Destination Transaction volume locking specification file for backups e...

Page 315: ...store the device ini file saved in A 3 Backing Up Management Information for Windows by executing the copy command For Non clustered Systems on Management Server Which Also Serves as Managed Server File for Restoration Full Path Name for Restoration Destination device ini environmentDir ACM etc device ini For Non clustered Systems on Managed Server File for Restoration Full Path Name for Restorati...

Page 316: ...ion Copy source volume locking specification file environmentDir etc repl data SRCLOCK INI Copy destination volume locking specification file environmentDir etc repl data DSTLOCK INI Timeout value setting file for the concurrent suspend function environmentDir etc repl data DEFAULT check ini For Clustered Systems File for Restoration Full Path Name for Restoration Destination Copy source volume lo...

Page 317: ... Manager Operation Guide for Linux for information on changing the information collection mode For operations that use udev device names Delete the backup management definition information and replication management definition information and fetch the udev device names Then it is necessary to redefine the backup and replication using udev device names Refer to Changing Device Configuration in the...

Page 318: ... ini For Clustered Systems File for Restoration Full Path Name for Restoration Destination Timeout value setting file for the concurrent suspend function etc opt FJSVswsrp logicalNodeName data DEFAULT check ini Note Do not restore pre processing and post processing scripts for replication management function by using copy command Thesampleofpre processingandpost processingscriptsmaybechangedwhenup...

Page 319: ...ection mode If Backup Operation Has Been Done 1 Restore the backup management list Specify the directory saved in A 5 Backing Up Management Information for HP UX AIX and execute the following command opt FJSVswsts bin swstresrst saveDir See Refer to Command References in the ETERNUS SF AdvancedCopy Manager Operation Guide for this version for information on the command 2 Restore pre processing and...

Page 320: ...omizedpre processing and post processing scripts before the upgrade re customize it in reference to pre processing and post processing scripts which has been saved before the upgrade A 14 Restoring Environment Setting Files Restore the environment setting files for AdvancedCopy Manager Copy Control Module saved in A 6 Backing Up Environment Setting Files For Non clustered Systems Restore the envir...

Page 321: ...s or Linux File Name Remarks etc opt FJSVccm db eternus xml All files under etc opt FJSVccm db cg directory etc opt FJSVccm prop user properties etc opt FJSVccm accc etc stxc alias etc opt FJSVccm accc etc stxc_ext alias etc opt FJSVccm accc etc stxcvolinf Only when files were backed up var opt FJSVccm micc database DeviceRegList xml The restoration for the environment setting files is completed F...

Page 322: ...lias SHARE_DL SHARE_TOP etc stxc_ext alias SHARE_DL SHARE_TOP etc stxcvolinf Only when files were backed up SHARE_DL SHARE_TOP var micc database DeviceRegList xml SHARE_DL is the drive letter of the shared disk for AdvancedCopy Manager CCM shared data SHARE_TOP is the directory that contains Environment Directory and Work Directory of the shared disk for AdvancedCopy Manager CCM shared data For So...

Page 323: ...r portNumber The file name of the created backup data is backupFileName INS_DIR Common sys postgres bin pg_dump U esfpostgres C attribute inserts p portNumber f BAK_DIR Common backupFileName esfdb 3 The prompt is displayed and waiting for input Input the following strings master01 3 Start the ETERNUS SF Express Tomcat service Open Service Control Manager to start the following service ETERNUS SF M...

Page 324: ... start webservice sh A 17 Backing Up License Management Database for Windows Save the license management database Information Notation in Procedure Directory Name Explanation BAK_DIR Backup destination directory INS_DIR Program Directory specified at the ETERNUS SF Manager installation 1 Using Explorer create the following backup directories BAK_DIR LM 2 From a user with OS Administrator privilege...

Page 325: ...15432 for portNumber If you did change the port number specify the changed port number for portNumber INS_DIR Common sys postgres bin psql U esfpostgres p portNumber postgres 2 The prompt is displayed and waiting for input Input the following strings in order master01 drop database esfdb q 3 Execute the following command to restore the backup data If you did not change the port number specify 1543...

Page 326: ...s displayed and waiting for input Input the following strings in order master01 drop database esfdb q 2 Execute the following command to restore the backup data If you did not change the port number specify 15432 for portNumber If you did change the port number specify the changed port number for portNumber The backupFileName is the file name specified when the backup data was created opt FJSVesfc...

Page 327: ...R Backup destination directory Execute the following command with administrator privileges for the operating system The backupFileName is the file name specified when the backup data was created opt FJSVesflm bin esflm restore BAK_DIR LM backupFileName A 23 Backup of Express Operational Environment Follow the procedure below to save the environment for the Express s manager Information Notation in...

Page 328: ...ource directory to the backup destination directory Backup Source Directory Backup Destination Directory INS_DIR Storage Cruiser Manager var opt FJSVssmgr current perf BAK_DIR ESC Manager var opt FJSVssmgr current perf 4 Back up the files related to the Advanced Copy function This step can be skipped if you are not using the Advanced Copy function In addition this step can be skipped if AdvancedCo...

Page 329: ...imilar program delete the files belonging to the following restore destination directory However be sure not to delete the restore destination directory itself If the restore destination directory itself does not exist create it TMP_DIR ESC Manager var opt FJSVssmgr current opencimom logr Using Explorer or a similar program copy the files belonging to the following directory from their backup loca...

Page 330: ...g Explorer or a similar program copy the subdirectories and files belonging to the following directory from their backup location Copy Source Directory Copy Destination Directory BAK_DIR CCM etc db cg ENV_DIR CCM etc db cg Using Explorer or a similar program delete the files belonging to the following restore destination directory However be sure not to delete the restore destination directory its...

Page 331: ...r backup locations Copy Source Directory Copy Destination Directory TMP_DIR Manager var opt FJSVssmgr current opencimom logr BAK_DIR ESC Manager var opt FJSVssmgr current opencimom logr 3 Back up the files related to the performance management function This step can be skipped if you are not using the performance management function Backup is not required if there are no subdirectories or files No...

Page 332: ...ped if you are not customizing the SNMP Trap XML definition files Below is an example for if the SNMP Trap XML definition file 1_3_6_1_1588_2_1_1_1 xml has been customized As shown in this example back up each file one at a time Create the following backup directory in Explorer or a similar program BAK_DIR ESC Manager etc opt FJSVssmgr current snmpth Using Explorer or a similar program copy the fo...

Page 333: ...form step 2 to 7 of A 25 Backup of Manager Operation Environment for Windows on the primary node Directory description in A 25 Backup of Manager Operation Environment for Windows are replaced to the following directories BAK_DIR means the backup destination directory INS_DIR means Program Directory specified at the manager installation ENV_DIR means Environment Directory specified at the ETERNUS S...

Page 334: ... cp p etc opt FJSVssmgr current ssmgr conf BAK_DIR etc opt FJSVssmgr current cp p etc opt FJSVssmgr current trapop sh BAK_DIR etc opt FJSVssmgr current cp p etc opt FJSVssmgr current traprm sh BAK_DIR etc opt FJSVssmgr current cp Rp etc opt FJSVssmgr current eventmail BAK_DIR etc opt FJSVssmgr current eventmail 5 Back up the SNMP Trap XML definition files This step can be skipped if you are not cu...

Page 335: ...or Solaris Linux on the primary node 4 Unmount the shared disk mounted in step 2 5 Start all cluster transactions to which the Manager belongs A 29 Restoring of Manager Operation Environment for Windows Follow the procedure below to restore the environment for the Storage Cruiser s manager Information Notation in Procedure Directory Name Explanation BAK_DIR Backup destination directory INS_DIR Pro...

Page 336: ...er or a similar program copy the subdirectories and files belonging to the following directory from their backup location Copy Source Directory Copy Destination Directory BAK_DIR ESC Manager var opt FJSVssmgr current perf TMP_DIR ESC Manager var opt FJSVssmgr current perf After copying edit perf conf performance management definition file What is edited is as follows MONITORING_SIZE The number of ...

Page 337: ... the use of this version level For the contents of customization refer to the SNMP Trap XML Definition file for the use of the previous version located below Backup File Location Directory BAK_DIR ESC Manager etc opt FJSVssmgr current snmpth 6 Restore the device polling setting files This restoration is unnecessary for the files which have not been backed up Using Explorer or a similar program cop...

Page 338: ...pt to stop ETERNUS SF Manager services An error occurs if the shell script is executed before the ETERNUS SF manager service activation completes It was automatically activated by the installation process In the case that an error does occur execute the script again after a 30 seconds opt FJSVesfcm bin stopesf sh 2 Restore the device administration information Delete the files belonging to the res...

Page 339: ...r to perf conf Parameter in the ETERNUS SF Storage Cruiser Operation Guide for details of customizing the parameter of the perf conf file 4 Restore the other files which can be customized This restoration is unnecessary for the files or the directories which have not been backed up Copy the subdirectories and files from the backup location cp p BAK_DIR etc opt FJSVssmgr current sanma conf etc opt ...

Page 340: ...nager 1 Stop all cluster transaction to which the Manager belongs Refer to Cluster Transaction and Local Transaction in the ETERNUS SF Cluster Environment Setup Guide for details of cluster transaction 2 Mount the shared disk on the primary node 3 Perform and step 2 to 7 of A 31 Restoring of Manager Operation Environment for Solaris Linux on the primary node 4 Unmount the shared disk mounted in st...

Page 341: ... In cases other than those listed above Capacity MB 0 317 ...

Page 342: ...ion information The following is the form of the installation parameter file Refer to B 2 Installation Parameters for ETERNUS SF Manager for the description of each parameter Installation function 1 ETERNUS SF Manager 2 ETERNUS SF AdvancedCopy Manager CCM Installation_function 1 Port number range 1024 65535 ETERNUS_SF_Manager_apache_service 9855 Communications_service_1 1226 Communications_service...

Page 343: ...f ETERNUS SF Manager services yes 1 When the Management Server has two or more IP addresses specify the IP address which is available for communicating with the Management Server from all of the AdvancedCopy Manager s agents For upgrading Storage Cruiser 2 On installation in PRIMECLUSTER environments specify an unregistered user ID for the system by using integer number from 100 to 59999 Specify a...

Page 344: ...y Manager Operation Guide at this version corresponding to OS of the Management Server for the update procedure of IP address information Refer to Command References in the ETERNUS SF AdvancedCopy Manager Operation Guide at this version corresponding to OS of the Management Server for this version for information on the command B 3 Installation Parameter File for AdvancedCopy Manager Copy Control ...

Page 345: ...1 Communications service 1 1226 communication service 2 Communications service 2 4917 Repository service Repository service 15432 Internal use Internal Port 1 28005 Internal Port 2 28009 Internal Port 3 28443 Internal Port 4 24916 Internal Port 5 No screen display 24917 Custom installation The upgrade is performed by manually entering the configuration information into the interface installation d...

Page 346: ...ade at this point click Exit 4 The following dialog box is displayed Select the appropriate language and click OK The language selected in this dialog box is used during installation and uninstallation 5 The following progress bar is displayed To cancel the upgrade click Cancel 322 ...

Page 347: ...llation wizard page is displayed Click Next 7 Read the terms and conditions of the License Agreement page If the conditions are agreeable select I accept the terms of the license agreement and then click Next 323 ...

Page 348: ...alues in the Installation Destination page and Port Registration page is optional In this case steps 9 and 10 can be skipped For this installation method the following checks are automatically performed relating to the information provided by default Is there enough disk space for the installation in the default directory Are the default port numbers available If an error is detected at this stage...

Page 349: ...o a directory other than the default directory click Browse and change the install destination After designating all of the directories click Next Point Spaces and the characters are not supported for directory names The number of characters in a directory name must be between 4 and 70 325 ...

Page 350: ...ernal communication IP address Enter the IP address of the Management Server local system Specify Internet Protocol address referring to the following When you use only the IPv4 address with the Management Server Set the IPv4 address used When you use only the IPv6 address with the Management Server Set a temporary IPv4 address 127 0 0 1 for instance The following operations are executed after the...

Page 351: ...truction file b Execute the stgxfwcmmodsrv command with the f option programDir ACM bin stgxfwcmmodsrv f serverInformationChangeInstructionFileName Information Refer to Changing the IP address of Management Server in the ETERNUS SF AdvancedCopy Manager Operation Guide for Windows for this version for the update procedure of IP address information Refer to stgxfwcmmodsrv Server information change c...

Page 352: ...ion 14 x the uninstallation page is displayed by clicking Yes Uninstall the previous program version according to the instructions on the page 13 When the uninstallation is completed the copying of the files for the new version is started During this process the file copy completion status is displayed in the Setup Status page 14 When the copying process is completed the system configuration is up...

Page 353: ... following configuration is used without the need to input any values Installation destination The installation destination directories opt etc opt var opt cannot be modified Port numbers for the various communication services The following ports are used Service Service Name Used Port Number Installation Parameter Name Web Console service esfmanagerweb 9855 tcp ETERNUS_SF_Manager_apache_service c...

Page 354: ...e installation parameter Management_server_IP_address the IP address is set automatically during installation Change the IP address if required after the installation has completed Refer to Changing IP Address of Management Server in the ETERNUS SF AdvancedCopy Manager Operation Guide for the operating system of the Management Server for information on changing the IP address Point When Symfoware ...

Page 355: ...TALLATION You are allowed to install and use manager module and agent module of the Object Product o n any computer connected to the Storage Device directly or through network and you are als o allowed to install and use client module of the Object Product on any computer 2 ARCHIVAL COPY You may make one 1 archival copy of the Object Product 3 EMBEDDING If the Object Product is expected to be used...

Page 356: ...F LIABILITY SHALL NOT APPLY TO LIABILITY FOR DEATH OR PERSONNEL INJURY TO THE EXTENT APPLICABLE LAW P ROHIBITS SUCH LIMITATION FURTHERMORE SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LI MITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES SO THIS LIMITATION AND EXCLUSION MAY NOT APPLY TO YOU d The above states the entire liability of Fujitsu in connection with the use performan ce or non performan...

Page 357: ...the computer the installation is treated as new one 9 If the upgrade completes successfully the following message is displayed INFO ETERNUS SF was installed successfully 10 Change to a directory other than the DVD ROM Example cd The upgrade is complete above Return to the section where this item was referenced to continue tasks C 3 Procedures for Upgrade Installation of Manager Feature of Express ...

Page 358: ...lick on Manager installation If you abort the Upgrade Installation click Exit 3 Read the terms and conditions of the License Agreement page If the conditions are agreeable select I accept the terms of the license agreement and then click Next 334 ...

Page 359: ...nish 7 Eject the DVD ROM The upgrade is complete above Return to the section where this item was referenced to continue tasks C 3 2 Performing Upgrade with Silent Installation Procedure The procedure of the silent upgrade installation are as listed below 1 Install the DVD ROM ETERNUS SF SC ACM Express Mediapack for Windows Manager Program 1 2 of this version into the DVD ROM drive If the Installer...

Page 360: ...nd executed after that terminates abnormally At this time an install log file is not created During an update it is not possible to specify an installation parameter file for the command In the case that a file has been specified the command terminates in an error 4 On completion of installation a command prompt is displayed Remove the DVD ROM media used for installation out of the device Confirmi...

Page 361: ...edia hereafter referred to as Sof tware in addition to the Media itself you shall purchase a license which grants you a right to use the Software 2 Backup 1 You may duplicate a Media for backup purpose 2 When you duplicate the Media for backup purpose in accordance with Section 2 1 you must copy the copyright notice that appears on the original Media on the duplication ther eof 3 The duplication o...

Page 362: ...Only when agreed is specified for option parameter is installation enabled The eula option must be specified before other options If nothing is specified for installLogFile an install log file named esfsilentinstall log is created in the var tmp directory If there is any file of the same name as the specified install log file it is overwritten It is required to specify an existing directory with w...

Page 363: ...cluded in the ETERNUS SF Manager Refer to 8 1 2 Performing Upgrade for Windows to perform the upgrade After the upgrade has completed refer to the following manual for this version and set up the AdvancedCopy Manager Copy Control Module Setup of AdvancedCopy Manager CCM in the ETERNUS SF Installation and Setup Guide If install and use the AdvancedCopy Manager Copy Control Module There are two meth...

Page 364: ...ade at this point click Exit 4 The following dialog box is displayed Select the appropriate language and click OK The language selected in this dialog box is used during installation and uninstallation 5 The following progress bar is displayed To cancel the upgrade click Cancel 340 ...

Page 365: ...llation wizard page is displayed Click Next 7 Read the terms and conditions of the License Agreement page If the conditions are agreeable select I accept the terms of the license agreement and then click Next 341 ...

Page 366: ...tallation Destination page is optional In this case step 9 can be skipped For this installation method the following checks are automatically performed relating to the information provided by default Is there enough disk space for the installation in the default directory If an error is detected at this stage a warning dialog box is displayed If no error is detected the Start Copying Files page is...

Page 367: ...o a directory other than the default directory click Browse and change the install destination After designating all of the directories click Next Point Spaces and the characters are not supported for directory names The number of characters in a directory name must be between 4 and 70 343 ...

Page 368: ...played To proceed with the uninstallation click Yes 12 When the uninstallation is completed the copying of the files for the new version is started During this process the file copy completion status is displayed in the Setup Status page 13 When the copying process is completed the system configuration is updated Wait for the configuration update process to complete 344 ...

Page 369: ...tallation parameter file for AdvancedCopy Manager Copy Control Module Refer to B 3 Installation Parameter File for AdvancedCopy Manager Copy Control Module for information on the installation parameter file 1 Login to the server on which to perform the tasks Perform operations after logging in with root superuser 2 Insert the DVD ROM ETERNUS SF SC ACM Mediapack for Solaris Manager Program 2 2 or E...

Page 370: ...mputer connected to the Storage Device directly or through network and you are als o allowed to install and use client module of the Object Product on any computer 2 ARCHIVAL COPY You may make one 1 archival copy of the Object Product 3 EMBEDDING If the Object Product is expected to be used as embedded in another program you may embed the Object Product in whole or in part in such other program in...

Page 371: ...ME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LI MITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES SO THIS LIMITATION AND EXCLUSION MAY NOT APPLY TO YOU d The above states the entire liability of Fujitsu in connection with the use performan ce or non performance of the Object Product e Even if a part of the Object Product has been developed by a third party the warranty and remedy for that part of ...

Page 372: ...e is complete above Return to the section where this item was referenced to continue tasks C 7 Procedures for Upgrade Installation of AdvancedCopy Manager Copy Control Module Version 16 x for Windows For the Upgrade Installation there is an installation method where required information is entered interactively and a method where no questions are asked silent upgrade installation If you perform th...

Page 373: ...ick Manager installation To cancel the upgrade at this point click Exit 3 Read the terms and conditions of the License Agreement page If the conditions are agreeable select I accept the terms of the license agreement and then click Next 349 ...

Page 374: ...D ROM The upgrade is complete above Return to the section where this item was referenced to continue tasks C 7 2 Performing Upgrade with Silent Installation Procedure The procedure of the silent upgrade installation of AdvancedCopy Manager Copy Control Module are as follows 1 Install the DVD ROM ETERNUS SF SC ACM Express Mediapack for Windows Manager Program 1 2 of this version into the DVD ROM dr...

Page 375: ...ted the command executed after that terminates abnormally At this time an install log file is not created During an update it is not possible to specify an installation parameter file for the command In the case that a file has been specified the command terminates in an error 4 On completion of installation a command prompt is displayed Remove the DVD ROM media used for installation out of the de...

Page 376: ...se keep it in a secure place Conditions of Use 1 Using programs In order to use the software program contained in the Media hereafter referred to as Sof tware in addition to the Media itself you shall purchase a license which grants you a right to use the Software 2 Backup 1 You may duplicate a Media for backup purpose 2 When you duplicate the Media for backup purpose in accordance with Section 2 ...

Page 377: ...r installLogFile specify the file in which to output installation log with an absolute path It is optional to specify for installLogFile dvdromMountPoint Manager_unix esfsilentinstall_ccm sh eula agreed l installLogFile Point The eula option is specified to agree to licensing Only when agreed is specified for option parameter is installation enabled The eula option must be specified before other o...

Page 378: ...e silent installation command If necessary check the install log file However if the return value from the silent installation command is 3 or 9 an install log file is not created For details refer to Return Values for Silent Installation for ETERNUS SF Manager AdvancedCopy Manager CCM in the ETERNUS SF Installation and Setup Guide The installation result can be viewed in the install log file too ...

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