Voicemail Pro Installation and Maintenance Guide
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Voicemail Pro Installation and Maintenance Guide
15-601063 Issue 15b (31 May 2006)
IP Office
Installation Process
The overall process for installing Voicemail Pro consists of the following key steps:
1. Install the required type of Voicemail Pro. For more information, see Installing Compact Voicemail
Pro Server and Client, Installing Typical Voicemail Pro Server and Client or Installing Custom
Voicemail Pro Server and Client.
2. Configure Windows 2003. For more information, see Configuring Windows 2003 to Work with
Web Campaigns.
3. Start the Voicemail Pro Server. For more information, see Starting the Voicemail Pro Server.
4. For testing and diagnostic purposes it can be useful to run the service as a console. For more
information, see Running the Service as a Console.
Installing Compact Voicemail Pro Server and Client
Note
If you are upgrading an existing Voicemail System, see Upgrading a Voicemail Pro System.
The compact (basic) installation of Voicemail Pro provides:
The Voicemail Pro Client.
The Voicemail Pro Server (as either an executable program or service according to the Windows
version).
Appropriate prompts for the selected installation language.
Help files and .wav files for voicemail prompts in English
Help files and .wav files for voicemail prompts in the language closest to that used by the locale
of the target machine.
This is the minimum set of components that you need to run Voicemail Pro. Of all of the setup types,
compact Voicemail Pro is likely to take up the smallest amount of space but this depends on the
language selections.
The process for installing a compact Voicemail Pro Server and Client comprises the following key steps:
1. Completing the pre-installation steps described in this section.
2. Installing the Voicemail Pro software as described in this section.
Before you begin:
1. Log on to the server PC using the account under which you intend the Voicemail Pro server or
service to run. This account must have full administrator rights to the local PC.
Recommendation
Create a new user account called Voicemail and give it full administrator rights on the
PC. This will help to identify the purpose of the account. Set the account password so that
it does not expire.
3. In IP Office Manager, check that the correct licenses for Voicemail Pro are installed and show a
status of Valid. For basic Voicemail Pro, the licenses required are:
Voicemail Pro (4 ports) plus Additional Voicemail Pro (X ports) licenses up to the total
number of ports required or supported by the IP Office.
To install compact Voicemail Pro Server and Client:
1. Insert the IP Office Voicemail Pro CD. The installation should auto-start. If it does not auto-start,
click Browse to locate Setup.exe on the CD and then run it. The Choose Setup Language
window is displayed.
2. Select the installation language.
This language is used for the installation and for the default language prompts.
