Installation Types and Requirements
Voicemail Pro Installation and Maintenance Guide
Page 25
IP Office
15-601063 Issue 15b (31 May 2006)
Integrated Messaging Service Connection Requirements
Connection Requirements
Integrated Messaging Service Connection Requirements (IMS) requires the Voicemail server to use
MAPI.
Integrated Messaging Pro (IMS) is supported on Microsoft Exchange 5.5, 2000 and 2003 (SP1 and
SP4).
An Exchange User account for user IMSAdmin will be required as part of the IMS installation.
The account must be a member of the same domain as the Voicemail Pro Server.
A list equating Exchange User account names with voicemail box users is required.
ContactStore Requirements
The current IP Office Voice Recording Library (VRL) application is Avaya ContactStore for IP Office. This
application and its installation are documented separately. However:
Avaya ContactStore for IP Office should be installed after Voicemail Pro has been installed and
its operation verified.
Avaya ContactStore for IP Office must use a separate hard disk partition for its message
archiving from that used by Voicemail Pro for current mailbox messages. Use of a separate hard
disk or installation onto a separate server PC are alternatives.
The use of RAID 1 or RAID 5 are recommended.
The use of a DVD recorder for long-term archiving is recommended.
A figure of 7.2MB per hour of archived recordings is given.
The archived messages held by Avaya ContactStore for IP Office are accessed via web browser
using the port address 8888. This port address is not configurable and so it is necessary to
ensure that it does not conflict with any other web server service running on the same server PC.
Voicemail Pro Licenses
The following License Keys can be used with Voicemail Pro. The license keys are entered into the IP
Office configuration using the IP Office Manager.
Port Licenses
These control the use of Voicemail Pro and the number of ports (simultaneously connected calls
into/from the Voicemail Pro server). Note: The maximum number of ports supported for voicemail
operation is set by the type of IP Office control unit. For more information, see Number of
Simultaneous Voicemail Users. Multiple port licenses can be used to achieve the number of ports
required.
Voicemail Pro (4 ports)
Enables Voicemail Pro for up to 4 ports.
Additional Voicemail Pro (2 ports)
Enables 2 additional Voicemail Pro ports.
Additional Voicemail Pro (4 ports)
Enables 4 additional Voicemail Pro ports.
Additional Voicemail Pro (8 ports)
Enables 8 additional Voicemail Pro ports.
Additional Voicemail Pro (16 ports)
Enables 16 additional Voicemail Pro ports.
