Voicemail Pro Installation and Maintenance Guide
Page 216
Voicemail Pro Installation and Maintenance Guide
15-601063 Issue 15b (31 May 2006)
IP Office
Changing User Locale
Note
This task is completed in IP Office Manager. For more information, see the IP Office Manager
help or user guide.
To change the user locale:
1. In IP Office Manager, click
to receive the system's current configuration.
2. Click
User to display the list of users.
3. Double-click the user for whom you are setting up TTY mailbox operation.
4. On the User tab, enter TTY in the Locale field.
5. Click OK.
6. Click
to send the configuration back to the system. If user locale was the only change made,
select Merge Config.
The locale setting tty is not actually recognized by IP Office Manager. Therefore all aspects of a user's
telephony operation on the IP Office will default to the system's locale setting (System > System >
Locale). However, the user locale setting is transferred to the Voicemail Pro server during mailbox
access and so will affect the prompts that are provided.
Advice for Mailbox Users Owners Using a TTY Device
To log into their mailbox with a TTY device, such as a text phone, mailbox owners must dial *17 and then
take the analog telephone handset off hook.
When they are connected, users see prompts on the display of the text phone.
For requests such as "Press 1 for
…
" users should dial from the keypad of the telephone. For messages
followed by GA (go ahead) users are required to type text using their text device.
For more information, refer to the document "User Guide for Audix TTY Interface" (555-300-710).
