Voicemail Pro Installation and Maintenance Guide
Page 24
Voicemail Pro Installation and Maintenance Guide
15-601063 Issue 15b (31 May 2006)
IP Office
Network Requirements
The PC should be configured and tested for TCP/IP networking.
We strongly recommend that the voicemail server PC is connected to the IP Office Control Unit directly
or via a LAN switch.
If directly connected, changing the settings of the PC network card to match the IP Office control unit can
resolve some issues. This should be done according to the PC or network card manufacturer's
instructions. The options for IP Office LAN ports are:
IP412: Use LAN1 and half duplex.
Small Office Edition and IP406 (V2): Full duplex.
All IP Office LAN ports are 10Mbps/100Mbps auto sensing.
If not directly connected, using any of the above settings must be supported and matched by the
intervening network equipment.
The PC should have a fixed IP address. Although PCs in a DHCP network may retain the same
IP address between reboots this is not guaranteed.
If the IP Office is acting as a DHCP server, it defaults to using 192.168.42.2 to 192.168.42.201
for DHCP clients. This leaves 192.168.42.202 to 192.168.42.254 for devices that require fixed IP
addresses.
Disk Space Requirements
A compact Voicemail Pro installation requires 130MB and a typical installation requires approximately
255MB. A custom installation, including VPNM and IMS requires up to 2GB of disk space. However
prompts and recorded messages consume an additional 1MB of disk space per minute.
For Avaya IP Office - Small Office Edition, you can expect to require at least 200 minutes of message
recording space, that is 200MB.
For a busy environment you can expect to require at least 1000 minutes of message recording space,
that is 1GB.
If you are installing the Client only, you can expect to require at least 170MB.
Web Server Requirements
If web browser access to campaigns is required, the Microsoft IIS Web Server must be installed on the
server PC before Voicemail Pro is installed:
Note
Microsoft web server products run as services and require Voicemail Pro to also run as a service.
This applies on Windows 2000, 2003 or XP.
Voicemail Email Connection Requirements
Voicemail Email operation is supported using either MAPI or SMTP. MAPI requires the Voicemail Pro
server PC to have a MAPI-compliant email client installed. For information, see Installing Voicemail
Email.
If Text to Speech is installed, email text to speech is supported using MAPI. For information, see Email
Reading.
In both of the above cases, full email sending from the server PC to a user PC should be configured and
tested before Voicemail Pro is installed. Testing should use the same PC user account under Voicemail
Pro is to be installed.
