Using the Voicemail Pro Client to Customize the Server
Voicemail Pro Installation and Maintenance Guide
Page 121
IP Office
15-601063 Issue 15b (31 May 2006)
Saving Configuration Changes and Making them Live
Voicemail Pro settings, such as callflow details, are stored in a database file (Vmdata.mdb). To be used
by the Voicemail Server they must be saved as a Root.vmp in the voicemail server folder.
To save configuration changes without making them live:
1. Choose
Save as to save the database as a .vmp file with the name that you specify. You can
then copy the file to other systems.
To save configuration changes and make them live:
1. Choose
Save & Make Live to save the settings in a file called Root.vmp in the voicemail
server folder. To find out how to set the location of this folder, see Setting the Location of
Voicemail System Folders.
If you are working remotely in Offline mode you are prompted to select whether to save your changes to
the local database or to the remote server.
Adding an Administrator
If you are an administrator you can add other administrator users and you can give them the authority to
carry out standard or more powerful administration tasks using the Voicemail Pro Client.
A standard administrator (Standard Client user) can perform administration of callflows using the
Voicemail Pro Client. A standard administrator can change their own password but cannot add or
remove Client users or change passwords.
A more powerful administrator (Administrator Client user) can add and remove Client users and set and
change passwords.
To add an Administrator:
1. Display the main Voicemail Pro window.
2. In the Navigation pane, highlight Voicemail Pro Administrators. The name, type and status of
any existing Voicemail Pro administrators are displayed in the details pane.
3. Right-click anywhere in the details pane.
4. Select Add.
The Add Administrator window is displayed.
5. In the User Name box, type the name for this administrator.
The name must be at least 5 characters long and must not contain spaces or any of the following
characters: \ / : * ? < > | , ;
6. In the New Password box, type a password for the administrator.
A password must be at least 5 characters long and must not contain spaces or any of the
following characters: \ / : * ? < > | , ;
7. In the Confirm New Password box, type the password again for confirmation purposes.
8. From the Type list, select the type of user. Choose from Administrator or Standard.
9. By default new users are created as Inactive. Their status changes to Active when they connect
to a Voicemail pro server.
10. Save the changes.
