Voicemail Pro Installation and Maintenance Guide
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Voicemail Pro Installation and Maintenance Guide
15-601063 Issue 15b (31 May 2006)
IP Office
13. Open Outlook and select Yes to register Outlook as the default email application.
14. Select Tools | Options.
15. Choose the Preferences tab. Click Email Options.
16. Uncheck Save copies of messages in Sent Items folder. (Note: You may want this option
selected during initial setup and troubleshooting. Due to the size of wav file message
attachments deselect it once installation is complete.)
17. Log on to the server PC using the account that will be used for the Voicemail Pro server.
18. From Outlook or Outlook Express, send a message direct to an extension user.
19. If this message is received correctly, continue with installing the Voicemail Pro software.
Installing the Voicemail Pro Software
To install the Voicemail Pro software:
1. Log off and log back on using the Voicemail account and password.
2. Install the required Voicemail Pro software. For more information, see Installing Basic (Compact)
Voicemail Pro or Installing Typical Voicemail Pro with Web Campaigns.
3. When the installation process requests a User Name and Password for the Voicemail Pro
service, enter the Voicemail account details.
4. Restart the server PC when requested and log on using the Voicemail account.
5. When SMTP email details are requested, enter no values and ignore the error message following
the SMTP check.
6. Start the Voicemail Pro server service. For more information, see Starting the Voicemail Pro
Server Service.
7. Check that the basic voicemail services start and operate correctly.
8. The next step is to switch the Voicemail Pro to MAPI operation. For more information, see
Switching Voicemail Pro to MAPI.
Switching Voicemail Pro to MAPI
By default the Voicemail Pro installation process assumes that SMTP will be used and requests SMTP
email account settings during installation setup. Voicemail Pro uses MAPI and so the Voicemail Pro must
be switched to MAPI operation.
If you are installing IMS, use the IMS account previously created as part of the installation process. For
more information, see Installing IMS:Overview.
Note
Some options are not available if you are working offline. You must be working online to use this
feature. For more information, see Logging in to the Voicemail Pro Server and Switching
Between Online and Offline Mode.
