Voicemail Pro Installation and Maintenance Guide
Page 168
Voicemail Pro Installation and Maintenance Guide
15-601063 Issue 15b (31 May 2006)
IP Office
Giving Users Access from a Trusted Location
If a user regularly accesses their voicemail messages from another extension or a number that presents
a CLI, such as their mobile or home number, this extension or number can be set up as a trusted
location . (This is not supported by Voicemail Pro using Intuity Mailbox mode)
To give users access from a trusted location:
1. In the Source Numbers tab of the User's form for an extension, for example 214, add an entry
V204. From now on when the user with extension 214, dials *90 from extension 204 they will not
be prompted for their voicemail code.
Giving Users Voicemail Access from an External Location
If users need to access their Voicemail messages when they are away from the office, you can set up an
Incoming Call Route in IP Office Manager with the destination as Voicemail. For more information, see
the IP Office Manager help or guide.
Giving Users Direct Voicemail Access from a Trusted
External Location
If a user regularly logs in to their IP Office mode mailbox from the same external location, you can set
that number up as a trusted location.
Notes
This does not apply to Intuity mode mailboxes.
This requires that the incoming call provides a matching CLI.
In the Source Numbers tab of the User form in the Manager program add an entry V followed by the
telephone number, e.g. V01923 383838.
When the user dials the number set up as the Incoming Call Route to Voicemail from the "trusted
location", they will not be prompted for their mailbox number or Voicemail Code. See User Source
Number Configuration.
