Installing Voicemail Email
Voicemail Pro Installation and Maintenance Guide
Page 47
IP Office
15-601063 Issue 15b (31 May 2006)
Installing Voicemail Pro for MAPI Voicemail Email as a
Work Group Member
Important
Before you start to install the Voicemail Pro software, you must:
1. Create a Voicemail User Account. For more information, see Creating a Voicemail User Account.
2. Configure Outlook Express for Internet Mail. For more information, see Configuring Outlook
Express for Internet Mail.
3. Configure Outlook for Internet Mail. For more information, see Configuring Outlook for Voicemail
Email.
4. Configuring Outlook for Exchange Server. For more information, see Outlook for Exchange
Server.
The user name and password created are requested as part of the installation of the Voicemail Pro
service. The process described here assumes that Outlook is installed but has not been previously
used or configured.
You are then ready to install the Voicemail Pro software. For more information, see Installing the
Voicemail Pro Software.
By default Voicemail Pro is set to use SMTP for emails. You need to change this to MAPI. For more
information see, Switching Voicemail Pro to MAPI.
You also need to set the SMTP E-mail Account settings on the Voicemail Pro so that they match those of
the customer's e-mail server. For more information, see Changing SMTP Email Account Settings.
Creating a Voicemail User Account
To create a Voicemail User Account:
1. Log on to the server PC as the local administrator and create a new user. For this example the
name of the user account created used is Voicemail.
2. Set a secure password
3. Clear User must change password at next logon and check Password never expires.
4. Click Create and then Close.
5. Right-click the New Account, and select Properties.
6. Select the Member Of tab.
7. Click Add.
8. In the Select Groups window, highlight Administrators and click Add. Click OK.
9. Continue with one of the following as appropriate to the installed MAPI client and method for
sending email .