IVR Database Connection
Voicemail Pro Installation and Maintenance Guide
Page 209
IP Office
15-601063 Issue 15b (31 May 2006)
Speak Book Title
The Speak Book Title action is used to tell the caller the book title associated with the ISBN that was
entered.
The fields selected in the 'Request ISBN from DB' action contain the information retrieved from the
bookshop database. The fields selected were Author, Cost, ISBN and Title.
Any fields selected in a query will appear in alphabetical order.
$DBD[0] would return details from the field Author
$DBD[1] would return details from the field Cost
$DBD[2] would return details from the field ISBN
$DBD[3] would return details from the field Title.
Each Speak Text action in the call flow returns the values from a different field selected within the
database query. The 'Speak Book Cost' action has additional text added so that the currency can be
spoken. In this example pounds are used. See below.
