Installing the Integrated Messaging Service
Voicemail Pro Installation and Maintenance Guide
Page 91
IP Office
15-601063 Issue 15b (31 May 2006)
Associating Voice Mailboxes with Email Addresses
When you have installed IMS, started the Voicemail Pro server and switched from SMTP to MAPI, you
are ready associate to user voicemail mailboxes with email mailboxes on the Exchange Server. This is
done using the IMS Administration tool.
To associate a voice mailbox with an email address:
1. From the Start menu select Programs > IP Office > IMS Administration Tool.
2. From the Server menu select Add.
The New Integrated Messaging Server window is displayed.
3. In the Server field, type the name of the IMS Server or click Browse and select a server.
When the server has been added, the name is displayed with a [+] plus icon next to it in the left-
hand pane.
4. Expand the [+] icon to show configurable options.
5. Highlight Integrated Messaging Associations.
After a few moments the voice mailboxes are displayed in the right-hand window.
6. Select a voice mailbox to configure and double-click it to see its properties.
7. In the Associated Email Address field, select Change and select the relevant email address of
the associated user.
8. If the mail settings need to be different from the default settings, select the User Properties tab
and configure as applicable and select OK.
9. When complete, click the Synchronize Mailboxes icon to synchronize the mailboxes.
Alternatively, click Selecting Mailboxes and Synchronize on the menu bar.
10. Close the IMS Administration tool.
11. Make a call to one of the users that you have just associated and leave a message in their
voicemail mailbox. A short while after hanging up a message should arrive in the user
’
s mailbox.
12. The next step is to install the IMS Client on the PC of each IMS user. For more information, see
Installing the IMS Client Software.
Before Installing the IMS Client
Before you start to install the IMS client you must note the following important points:
Important
The IMS client is supported with Microsoft Outlook 2000/2003.
Do not install the IMS Client on the same PC as the Voicemail Pro / IMS Server.
If you are the installer or system administrator, you must log on to the Client PC as the person
who is going to be using the IMS software and you must have Administrator rights for that PC.
Outlook must already be installed and configured on the user's PC. Test this by using Outlook to
send a test message.
The Integrated Messaging Server must already be installed and running. For more information,
see Installing the IMS and Voicemail Pro Software.
The IMS PC requirements must be met. For more information, see IMS Client PC Requirements.
