Routing Calls to Voicemail
Voicemail Pro Installation and Maintenance Guide
Page 161
IP Office
15-601063 Issue 15b (31 May 2006)
Example 2: Access a Voicemail Pro Module
If a Voicemail Pro module has been created and called TimeCheck, the following short code could be
used to access it.
The Voicemail Node short code feature can also be used to access short code start points. It uses the
short code start point name as the telephone number without surrounding brackets.
Using VM: to Access Voicemail
Another method for accessing voicemail is the VM: option where VM: is followed by the name of the
mailbox or Voicemail Pro start point required.
This can be used in the telephone number field of IP Office applications such as SoftConsole,
PhoneManager and Manager.
Example 1: SoftConsole access to the mailbox Main
From their eConsole the user wants single click access to check for messages in the hunt group mail
box Main (extension ID 200).
1. Start the SoftConsole.
2. Right-click one of the BLF panel tabs.
3. Select New and then BLF Group Member.
4. Enter a Name, for example Messages.
5. Enter a Number, in this case enter VM:?Main or VM:?200.
6. Click OK.
The operator can now check for messages in that group mailbox with a single click.
