Using Voicemail Pro Actions
Voicemail Pro Installation and Maintenance Guide
Page 139
IP Office
15-601063 Issue 15b (31 May 2006)
Standard Action Tabs
General Tab
The General tab provides the following options:
Token Name:
The name to display within the sequence of actions.
Description:
Use this field to enter a brief description or notes about why the action is being used or other
information that may be needed.
Pin:
Each action can be protected by a PIN number entered here.
The PIN number can be the voicemail code of the presumed user. To do this enter a $
symbol. For example, entering $ would force the caller to dial their voicemail code,
entering 104$ would force the caller to dial 104 followed by their voicemail code.
Entry Prompts Tab
The Entry Prompts tab allows you to create a message that will be played to the caller when they reach
this action. The message can consist of several prompts.
Add Prompt:
Add a prompt to the play list. The dialogue that appears allows the selection of an existing prompt
or the ability to specify a new file name and then record the new prompt. See Wave Editor.
Edit Prompt:
Edit the details of the currently highlighted prompt.
Delete Prompt:
Delete the currently highlighted prompt from the play list. Note that the actual prompt file is not
deleted from the server.
Move Prompt:
Move the position of the currently highlighted prompt in the play list.
Allow prompts to be interrupted by Tones:
Allow the caller to press tone keys to make selections during the playing of the actions entry
prompts.
Specific Tab
The contents of this tab vary according to the type of action. In some cases this tab may have a different
name, for example Touch Tones for the Menu action.
