• Type: soft key type, DTMF
• Action: soft key action sequence, for example, ##*3. Valid symbols are #, 0-9, *
• Label: soft key label that the phone displays on the screen (optional)
The set of the in-call features and the digital codes to activate them depends on the server
environment and can vary.
Active call soft key configuration parameter
You can configure the following parameter for the Active call soft keys.
Name
Default
Description
SOFTKEY_ACTIVE
Null
Specifies DTMF attributes and
soft key labels which a phone
displays during an active call, in
addition to standard active call
softkeys.
Valid value is a string of DTMF
attributes, separated by
semicolons. For example:
SET SOFTKEY_ACTIVE
"type=dtmf;action=##*3;labe
l=Park"
ADD SOFTKEY_ACTIVE
"type=dtmf;action=*34;label
=Record"
Type value can only be DTMF.
The following symbols are
allowed for action: 0-9 * and #.
Any UNICODE symbols are
allowed for labels, except the
following: (;",<>/&).
Use the
ADD
command to
configure up to 10 softkeys in the
46xxsettings.txt file. If you use
several
SET
commands, the last
one overrides the previous ones.
Anywhere and Mobility
With the Broadworks Anywhere feature, the user can make and receive calls from any phone
using his work phone extension. The agent can use his personal mobile phone, a landline phone,
a softphone or other device.
This feature can be useful if the agent wants to answer important calls when he is away from the
office.
Broadworks Mobility allows to use a mobile device to access Broadworks features. This feature is
a part of the Broadworks Anywhere solution.
Feature configuration
April 2020
Installing and Administering Avaya J100 series IP Phones in an Open SIP
environment
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