BUS Updated 12/2011
07/2011
2-958
WorkCentre 5335 Family Service Documentation
124-312, 124-313
Initial Issue
Status Indicator RAPs
124-312 Machine Codes Mismatch RAP
BSD-ON:
BSD 3.8 - Electronic Billing
The machine codes do not match.
Procedure
Turn the power OFF then ON. If the problem persists, perform the following procedure to repair
it.
Execute
Machine ID/Billing Data
. Compare the 3 product No. All 3 numbers are different.
Y
N
Execute
Machine ID/Billing Data
. Make the 3 values match. Replace the PWB that
doesn’t match.
Reload software
GP 16
. Replace the MCU PWB (
PL 18.2
) and the ESS PWB (
PL 35.2
).
124-313 Serial Number RAP
BSD-ON:
BSD 3.8 - Electronic Billing
The serial numbers did not match.
Procedure
Turn the power OFF then ON. If the problem persists, perform the following procedure to repair
it.
Execute
Machine ID/Billing Data
. Compare the 3 product No. All 3 numbers are different.
Y
N
Execute
Machine ID/Billing Data
. Make the 3 values match. Replace the PWB that
doesn’t match.
Reload software
GP 16
. Replace the MCU PWB (
PL 18.2
) and the ESS PWB (
PL 35.2
).