BUS Updated 12/2011
07/2011
2-980
WorkCentre 5335 Family Service Documentation
124-373, 124-374
Initial Issue
Status Indicator RAPs
124-373 IOT Manager SW Fail RAP
System Fail. IOT Manager Software Failure. An error in the IOT Manager software was
detected.
Procedure
•
Turn the power OFF then ON. If the problem persists, perform the following procedure to
repair it.
•
Ensure that the customer is programming a job within the parameters of the machine uti-
lizing the UI.
•
Disconnect then reconnect the IIT, UI I/F, ESS, MCU all PWBs connected to them (RAM,
Firmware module, EEPROM)
•
Check the sw version of the controller sw - update if required
•
Replace MCU PWB (
PL 18.2
)
•
Replace ESS PWB (
PL 35.2
) (If not fixed by this, reinstall the original ESS PWB & MCU
PWB)
124-374 IOT Controller Software RAP
Due to an error in the software of the IOT Controller, subsequent processes cannot be per-
formed.
Procedure
•
Turn the power OFF then ON. If the problem persists, perform the following procedure to
repair it.
•
Ensure that the customer is programming a job within the parameters of the machine uti-
lizing the UI.
•
Disconnect then reconnect the IIT, UI I/F, ESS, MCU all PWBs connected to them (RAM,
Firmware module, EEPROM)
•
Reload Firmware (
GP 16
).
•
Replace MCU PWB (
PL 18.2
)
•
Replace ESS PWB (
PL 35.2
) (If not fixed by this, reinstall the original ESS PWB & MCU
PWB)