BUS Updated 12/2011
07/2011
2-860
WorkCentre 5335 Family Service Documentation
116-338, 116-339
Initial Issue
Status Indicator RAPs
116-338 JBA RAP
A JBA (Job Based Accounting) processing error caused an internal shutdown.
Initial Actions
Power Off/On
Procedure
•
Ensure that the customer is programming a job within the parameters of the machine uti-
lizing the UI.
•
Disconnect then reconnect the ESS, MCU all PWBs connected to them (RAM, Firmware
module, EEPROM)
•
Check the sw version of the controller sw - update if required
•
Replace RAM DIMM on ESS PWB (
PL 35.2
)
•
Replace ESS PWB (
PL 35.2
) (If not fixed by this, reinstall the original ESS PWB)
116-339 JBA No HD RAP
When the JBA is started up, the HDD is not installed.
Procedure
•
Check the HDD electrical connections (
PL 35.2
).
•
Check the sw version of the controller sw - update if required
•
If the problem persists perform
Hard Disk Failure Prediction Test
.
•
Perform
GP 14
- only the first two parts - make sure to follow sequence and heed cau-
tions
1.
Job Log Clear Mode
2.
HDD Initialize Mode
•
Replace HDD (
PL 35.2
)
•
Replace ESS PWB (
PL 35.2
) (If not fixed by this, reinstall the original ESS PWB)