BUS Updated 12/2011
07/2011
2-473
WorkCentre 5335 Family Service Documentation
027-590, 027-591
Status Indicator RAPs
Initial Issue
027-590 SMB Protocol Error 4-050 RAP
SMB protocol error. The user was locked out.
Procedure
Obtain a valid user account from the system administrator. Or, ask the system administrator to
extend the account expiration date.
Perform the following.
After selecting the [Account] tab in the [User Properties] window, select [End of:] from [Account
expires] and extend the validity.
Request the system administrator to disable the account expiry.
Perform the following.
After selecting the [Account] tab in the [User Properties] window, select [Never] from [Account
expires].
027-591 SMB Protocol Error 4-051 RAP
SMB protocol error. Users are restricted. A blank password is invalid.
Procedure
Set the password for the user.