BUS Updated 12/2011
07/2011
2-485
WorkCentre 5335 Family Service Documentation
027-723, 027-724
Status Indicator RAPs
Initial Issue
027-723 Extension Server Authentication RAP
The system attempted to connect to the application interface but authentication failed.
Procedure
•
Check the User Name and password to be entered for creating a job flow. (Currently, this
failure does not occur because CWFS does not support authentication.)
•
If the problem persists, obtain instructions from DocuShare and then perform the following
procedure to repair it.
•
Disconnect then reconnect the ESS, MCU all PWBs connected to them (RAM, Firmware
module, EEPROM)
•
Check the sw version of the controller sw - update if required (
GP 6
,
GP 16
)
027-724 Extension Server Access RAP
The application interface failed (for all causes other than service could not be found, time-out
or authentication failure).
Procedure
•
Check the host and then repeat the operation.
•
Disconnect then reconnect the ESS, MCU all PWBs connected to them (RAM, Firmware
module, EEPROM)
•
Check the sw version of the controller sw - update if required (
GP 6
,
GP 16
)