BUS Updated 12/2011
07/2011
2-596
WorkCentre 5335 Family Service Documentation
034-529, 034-530
Initial Issue
Status Indicator RAPs
034-529 Document Paper Size RAP
BSD-ON:
BSD 34.1 - FAX
When confirming and receiving print jobs, the jobs cannot be printed when the document size
does not match the paper size.
Procedure
•
Ask customer to check if the paper tray guides are set correctly.
•
Ask customer to check the size of the paper loaded in the tray.
•
Ensure that the customer is programming a job within the parameters of the machine uti-
lizing the UI.
•
Disconnect then reconnect the PWBs in the FAX Module
•
Check the sw version of the fax & controller sw - update if required
•
Perform FAX Diagnostic
GP 13
•
Replace the FAX PWB (
PL 18.5
).
034-530 DTMF I/F Timeout RAP
BSD-ON:
BSD 34.1 - FAX
DTMF I/F Time-out is detected when an operation did not occur within the specified time.
Procedure
•
Check the Fax line connection (telephone line).
•
Ensure that the customer is programming a job within the parameters of the machine uti-
lizing the UI.
•
Disconnect then reconnect the PWBs in the FAX Module
•
Check the sw version of the fax & controller sw - update if required
•
Perform FAX Diagnostic
GP 13
•
Replace the FAX PWB (
PL 18.5
).