BUS Updated 12/2011
07/2011
2-253
WorkCentre 5335 Family Service Documentation
016-748 , 016-749
Status Indicator RAPs
Initial Issue
016-748 HDD Full RAP
BSD-ON:
BSD 16.1 - ESS
HDD Full status was detected and the job was aborted when accessing a mailbox.
Initial Actions
Power Off/On
Procedure
1.
Refer customer to check Mailbox section in User Guide to make available more HDD
space.
2.
Split the job into pages in order to prevent FULL state. Reduce the resolution if possible.
3.
Delete documents that are no longer needed, such as: Mailbox documents, FAX Send
Wait documents, Secure Print documents and Delayed Print documents. Make sure that
there is space in the HDD before re-scanning and re-printing.
4.
Disconnect then reconnect the HDD, ESS, MCU all PWBs connected to them (RAM,
Firmware module, EEPROM)
5.
Check the sw version of the controller sw - update if required
6.
Perform
GP 14
- only the first two parts - make sure to follow sequence and heed cau-
tions
a.
Job Log Clear Mode
b.
HDD Initialize Mode
7.
Perform
Initialize Hard Disk
8.
Replace HDD (
PL 35.2
)
9.
Replace ESS PWB (
PL 35.2
) (If not fixed by this, reinstall the original ESS PWB and RAM
DIMM.)
016-749 JCL Syntax Error RAP
BSD-ON:
BSD 34.1 - FAX
The PJL/XPJL detected a print language that cannot be printed.
1.
The print language received from the printer driver is a print language that cannot be
printed by the machine.
2.
ContentsBridge was used to attempt to print a PDF file through a machine that cannot
process PDF.
3.
When this happens with a received Internet FAX document, the Internet FAX document
that was sent by the other machine is in a print language that cannot be printed by this
machine.
Initial Actions
Power Off/On
Procedure
1.
In the case of 1, use the printer driver of the machine to print. Explanation: Depending on
PostScript, etc. options are necessary to print the desired print language. For more
details, please contact our sales representatives.
2.
In the case of 2, do not use ContentsBridge to print a PDF file.
3.
In case of 3, please request the other party to resend the Internet FAX document using a
print language that can be printed by this machine.
4.
Disconnect then reconnect the ESS, MCU all PWBs connected to them (RAM, Firmware
module, EEPROM)
5.
Check the sw version of the controller sw - update if required