BUS Updated 12/2011
07/2011
2-665
WorkCentre 5335 Family Service Documentation
035-731, 035-732
Status Indicator RAPs
Initial Issue
035-731 Fax V.8 Error RAP
BSD-ON:
BSD 34.1 - FAX
An error was detected during V.8 internal Fax attributes selections.
•
V.8 Parameter N.G
•
V.8 error.
Procedure
•
There is a problem with the receiving Fax. Ask customer to cancel the job and resend.
•
Check the remote machine settings and line status, then perform the operation again.
•
Check the Fax line connection (telephone line).
•
Ensure that the customer is programming a job within the parameters of the machine uti-
lizing the UI.
•
Disconnect then reconnect the PWBs in the FAX Module
•
Check the sw version of the fax & controller sw - update if required
•
Perform FAX Diagnostic
GP 13
•
Replace the FAX PWB (
PL 18.5
).
035-732 Fax V.34 PCH CD Off RAP
BSD-ON:
BSD 34.1 - FAX
The V.34 CD (Collision Detection) is off.
Procedure
•
There is a problem with the receiving Fax. Ask customer to cancel the job and resend.
•
Check the remote machine settings and line status, then perform the operation again.
•
Check the Fax line connection (telephone line).
•
Ensure that the customer is programming a job within the parameters of the machine uti-
lizing the UI.
•
Disconnect then reconnect the PWBs in the FAX Module
•
Check the sw version of the fax & controller sw - update if required
•
Perform FAX Diagnostic
GP 13
•
Replace the FAX PWB (
PL 18.5
).