OKIDATA Pacemark 3410 User Manual Download

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Pacemark 3410

Service Handbook

P/N 59249702

Summary of Contents for Pacemark 3410

Page 1: ...Pacemark 3410 Service Handbook P N 59249702...

Page 2: ......

Page 3: ...Pacemark 3410 Service Handbook...

Page 4: ...tion to Technical Training Group Okidata 532 Fellowship Road Mount Laurel NJ 08054 3499 Fax Number 609 235 2600 ext 7034 Okilink Login Name Technical Training OKIDATA is a registered trademark of Oki...

Page 5: ...MENT i 11 General Information i 11 Where to Send the Agreement i 11 SERVICE AUTHORIZATION i 12 General Information i 12 Where to Send Your Test Materials i 12 On Site Service Support Agreement Pacemar...

Page 6: ...itches 1 4 1 6 04 Character Sets 1 4 1 6 05 Emulations 1 5 1 6 06 Fonts 1 5 Standard 1 5 1 6 07 Front Panel Switches 1 6 1 6 08 Graphics Resolution 1 6 1 6 09 Interface Methods 1 6 Standard 1 6 Option...

Page 7: ...RAM 1 14 1 8 03 ROM 1 14 1 9 CONSUMABLES 1 14 1 9 01 Ribbon 1 14 1 10 OPTIONS 1 15 1 10 01 Cut Sheet Feeders 1 15 1 10 02 Pull Tractor with Acoustic Cover 1 15 1 10 03 Microline Pacemark Emulation Ch...

Page 8: ...nitialization 2 4 Block Diagram 2 5 2 1 04 Interface Control 2 6 Parallel Interface 2 6 RS232 C Serial Interface 2 7 2 1 05 Printhead Drive Circuit 2 8 2 1 06 Spacing Drive Circuit 2 8 2 1 07 Line Fee...

Page 9: ...CEDURES 3 5 General Information 3 5 3 2 01 Printhead with Preliminary Items 3 6 3 2 02 Ribbon Protector Assembly 3 8 3 2 03 Upper Cover Assembly 3 10 3 2 04 Operator Panel 3 12 3 2 05 Interface Connec...

Page 10: ...3 72 Printhead Gap Modification Phase Steps 7 9 3 72 Parallel Adjustment Phase Steps 10 12 3 72 Check Phase Steps 13 16 3 72 Diagram 3 73 Microswitch 2 Modification 3 74 General Information 3 74 Proc...

Page 11: ...able of Cleaning Locations 3 101 Diagram of Cleaning Locations 3 101 3 5 LUBRICATION 3 103 3 5 01 General Information 3 103 3 5 02 Areas Not Lubricated 3 104 3 5 03 Lubrication Diagrams 3 105 Right an...

Page 12: ...ART HERE Flowchart 4 9 4 4 04 Tips for Preventing Image Problems 4 10 4 4 05 Common Problems 4 11 4 5 ABNORMAL OUTPUT 4 14 4 5 01 Output Samples 4 14 Light Print on the Entire Page 4 15 Uneven Print D...

Page 13: ...terface Diagnostic 4 44 General Information 4 44 Procedure 4 44 Serial Cable Information 4 45 Serial Interface Signal Requirements 4 45 4 8 04 Hexadecimal Dump 4 46 General Information 4 46 Example 4...

Page 14: ...on RSPL B 4 RSPL B 4 Technical Service Bulletins B 5 B 1 03 Parts Ordering Information B 6 Service Center Reference Guide B 6 Placing a Parts Order B 7 B 2 CHARTS B 8 B 2 01 Printer B 10 B 2 02 Upper...

Page 15: ...COURSE ADMINISTRATION...

Page 16: ......

Page 17: ...roducts One step in becoming an Authorized Okidata Service Center is obtaining a training kit for the appropriate product This acquisition allows the Dealership to have reference materials available d...

Page 18: ...the successful completion of this training course Pacemark 3410 optional Tools optional refer to Module Three of the Service Handbook Personal Computer for Okilink II connection Modem for Okilink II...

Page 19: ...ng materials are available in the Training Section of Okilink II Please sign on and check this section before beginning this course For information on using Okilink II please refer to the Service Cent...

Page 20: ...re to send the test materials The Okidata Service Center Reference Guide is sent to your dealership along with the Okidata Service Contract materials It is available from Okidata Dealer Service It is...

Page 21: ...umber on the invoice Part Number of kit Missing Pages If you find that pages are missing from any item in this kit please contact Okidata Technical Training Please FAX your request or use Okilink II F...

Page 22: ...ta If you achieve a score of 80 or higher you will receive a Certificate of Training The Dealership you work for will become an Authorized Service Center for the products covered in this training pack...

Page 23: ...he following six sections General Description Installation Principles of Operation Failure Analysis Appendices Maintenance Disassembly Assembly Adjustments and Service Checks Cleaning Lubrication Pack...

Page 24: ...assemblies from an electrical and mechanical perspective Assigned Tasks Read Section 2 of the Service Handbook Failure Analysis This section covers the methods used to identify and correct problems w...

Page 25: ...udes reference charts which present data regarding function firmware fuses jumpers sensors switches and test points An illustration of each board is also included Appendix B Appendix B is an illustrat...

Page 26: ...explains the adjustments performed after parts replacement Hardware replacement may require adjustments to firmware settings This section also explains viewing and resetting counters Assigned Tasks R...

Page 27: ...er The On Site Service Support Agreement in this section is the only copy of this item you will receive DO NOT WRITE ON THIS ITEM PHOTOCOPY IT Use the photocopy to complete the process The information...

Page 28: ...estions Every attempt has been made to test your knowledge of the product and your ability to use the reference materials in this kit No attempt has been made to write trick questions If you have a qu...

Page 29: ...heet Make your responses legible Answer the Certification Test Questions by filling in the appropriate circle on the Answer Sheet Use a Number 2 pencil and completely fill in the selected circle DO NO...

Page 30: ...rranty authorization your dealership must agree to and be able to perform on site customer repair service for the Pacemark 3410 Your signature below states that you agree to perform on site service su...

Page 31: ...s Okilink II please provide your Dealership s Login Name First Last A B C D A B C D 1 O O O O 11 O O O O 2 O O O O 12 O O O O 3 O O O O 13 O O O O 4 O O O O 14 O O O O 5 O O O O 15 O O O O 6 O O O O 1...

Page 32: ...r A nor B Correct Answer C Page 3 30 Service Handbook Rev 01 Page 3 32 Service Handbook Rev 02 2 You suspect that the print data being received from the computer is corrupted To determine if the print...

Page 33: ...and 4 42 Service Handbook Rev 02 4 According to Appendix A in the Service Handbook the 10 0 Amp fuse on the power supply board is A not soldered in B soldered in C accessible without removing the prin...

Page 34: ...n press and hold LINE FEED on power up B power off the unit Then press and hold FORM FEED on power up C deselect the printer Then press and hold both PRINT QUALITY and CHARACTER PITCH at the same time...

Page 35: ...lse Correct answer A Page 1 1 Service Handbook Rev 01 Pages 1 8 2 10 and 4 11 item 5 Service Handbook Rev 02 8 In order to feed cardstock through the printer Okidata recommends A using the optional pu...

Page 36: ...o YES A 1 B 1 and 2 C 1 and 3 D 1 and 4 Correct Answer D page 4 42 Service Handbook Rev 01 Page 4 44 Service Handbook Rev 02 10 According to Appendix A in the Service Handbook the main logic board con...

Page 37: ...r occasionally switches from bi directional to uni directional printing while printing a particular job The printer then stops printing for a while Printing resumes without warning What is the most pr...

Page 38: ...13 6 D The menu setting for all feeds page width doesn t matter Correct Answer B Page 4 41 Service Handbook and page 45 Printer Handbook Rev 01 Page 4 39 Service Handbook Rev 02 14 Your customer has c...

Page 39: ...age 3 16 Service Handbook Rev 01 Page 3 18 Service Handbook Rev 02 16 The 8 vdc from the Power Supply is used A as a locking voltage for the line feed motor B to fire the printwires C as a TTL Logic 1...

Page 40: ...t Answer D Page 4 2 Service Handbook Rev 01 Page 4 17 Service Handbook Rev 02 18 If the rear feed tractor assembly is correctly installed A the upper center guide will move with difficulty B the tract...

Page 41: ...lock mechanism on the ribbon has been disengaged C replace the ribbon cartridge D replace the main logic board Correct Answer B Page 4 19 RAP 5 Service Handbook Rev 01 Page 4 27 Service Handbook Rev...

Page 42: ...This page was intentionally left blank Course Administration i 26 Pacemark 3410 Service Handbook...

Page 43: ...Phone Fax 1 Have you completed other Okidata Self Study Service Training packages Yes No 2 Please rate this course Excellent Below Average Above Average Poor Average 3 Does your Dealership use Okilin...

Page 44: ...4 Comments Course Administration i 28 Pacemark 3410 Service Handbook...

Page 45: ...SECTION ONE SPECIFICATIONS...

Page 46: ......

Page 47: ...a 9 pin printhead The printer is capable of emulating the IBM Proprinter or the Epson FX printers The Pacemark 3410 comes standard with both an RS232 C Serial Interface and a Centronics Parallel Inte...

Page 48: ...ches 48 3 centimeters Height 15 inches 20 3 centimeters 1 2 02 Printer Weight 63 pounds 25 4 kilograms United Parcel Service UPS shippable 1 3 POWER REQUIREMENTS 1 3 01 Input Power Input Voltage 120 V...

Page 49: ...Operation 41 to to 95 degrees Fahrenheit 5 to 35 degrees Celsius 20 80 Relative Humidity In Storage 14 to to 122 degrees Fahrenheit 10 to 50 degrees Celsius 5 95 Relative Humidity 1 5 AGENCY APPROVAL...

Page 50: ...rs 12 cpi 204 Characters 15 cpi 233 Characters 17 1 cpi 272 Characters 20 cpi 1 6 03 Character Pitches 10 12 15 17 1 20 1 6 04 Character Sets Standard ASCII Epson Character Set I Epson Character Set I...

Page 51: ...1050 IBM Proprinter III Optional Plug in Chip Set Microline Pacemark 1 6 06 Fonts Standard Near Letter Quality Courier Gothic Proportional Draft Utility High Speed Draft Custom Characters Barcode Cod...

Page 52: ...19 2 KB Optional Twin ax or Co ax Available from a third party vendor Call 1 800 OKIDATA 1 800 654 3282 for more information 1 6 10 Line Feed Increments 1 6 Selected through the Menu 1 8 Selected thr...

Page 53: ...actor Feed Unit Optional Pull Tractor Bottom Rear Optional Cut Sheet Feeders Single and Dual Bin 1 6 14 Paper Feed Paths Bottom Feed Rear Feed Top Feed Special Features Paper Park Automatic Paper Load...

Page 54: ...ops bi directional printing Uni directional printing begins If the temperature continues to rise 125 Celsius printing stops Printing will resume when the printhead temperature drops below 115 degrees...

Page 55: ...Carbonless 9 11 lb 35 to 40 g m2 Multi Part Interleaf Paper 10 12 lb 38 to 45 g m2 Carbon 9 lb 35 g m2 Width 3 to 16 inches 76 2 to 406 4 millimeters Length 3 to 17 inches 7 62 to 43 18 centimeters Th...

Page 56: ...Top Head Gap Lever Setting 1 12 15 lb 45 to 56 g m2 1 2 20 24 lb 75 to 90 g m2 Envelopes Weight 24 lbs 90 g m2 Maximum Size Single Feed Minimum 6 5 x 3 6 inches 16 5 x 9 1 centimeters Maximum 9 5 x 4...

Page 57: ...Setting 3 4 Transparency NOTE Roller marks may mar the transparency under high temperature high humidity conditions Weight 12 to 24 lbs 45 to 90 g m2 Width 7 2 to 14 3 inches 18 3 to 36 3 centimeters...

Page 58: ...nimum 3 inches 7 62 centimeters Maximum 17 inches 43 18 centimeters Bottom Feed Minimum 3 inches 7 62 centimeters Maximum 17 inches 43 18 centimeters Top Feed Minimum 3 inches 7 62 centimeters Maximum...

Page 59: ...36 mm Maximum Thickness Rear Feed 0 020 inches 0 50 mm Maximum Thickness Bottom Feed 1 7 05 Weight NOTE The recommended weight is specific to paper type Minimum 9 lb 35 g m2 Maximum 24 lb 90 g m2 1 7...

Page 60: ...AM Total RAM 64 Kbytes Print Buffer 28 Kbytes DLL Buffer 0 to 31 Kbytes 1 8 03 ROM Resident Program ROM 256 Kbytes 1 9 CONSUMABLES 1 9 01 Ribbon Black Cartridge Type Nylon Fabric Ribbon Life Approxima...

Page 61: ...10 02 Pull Tractor with Acoustic Cover Use with bottom feed for continuous forms labels and or invoices 1 10 03 Microline Pacemark Emulation Chip Set Technician installable 1 10 04 Printer Stands Avai...

Page 62: ...jor sub assembly level 1 11 03 Printer Life Approximately 16 000 Hours 25 Duty Cycle 35 Page Density 1 11 04 Printhead Life Approximately 200 000 000 characters average 10 cpi Draft Mode 25 Duty Cycle...

Page 63: ...SECTION TWO PRINCIPLES OF OPERATION...

Page 64: ......

Page 65: ...cessor its peripheral LSI circuits ROM DRAM and the drive circuits The voltages for the main logic board are supplied by the power supply unit The voltages for the various electrical components motors...

Page 66: ...s the control program for the printer The MPU operates under program control This ROM also stores the resident character fonts DRAM Q10 and Q11 The Dynamic Random Access Memory RAM chips each consisti...

Page 67: ...otor drive signals properly phased to the bail driver TRA3 Dot ON Timing signal generation Q5 uses the signals SP Phase A and SP Phase B derived from space motor movement to produce the signal IPT Thi...

Page 68: ...circuit sends the RST P signal to the MPU and LSIs 2 ROM program execution starts with the mode setting of Q2 and Q5 3 ROM and RAM are checked for errors 4 RAM is initialized 5 Bail and carriage homin...

Page 69: ...Block Diagram 2 A pcx Pacemark 3410 2 5 Principles of Operation...

Page 70: ...s turned OFF the parallel interface is selected and Q5 is in the parallel interface mode The data from the interface is received through connector CN 1 and Q5 latches this data in sync with the STB si...

Page 71: ...ignals DSR CTS CD and RD are converted to TTL levels by the line receiver Q13 and input to Q5 where the serial data is converted to parallel data The interface signals DTR RTS SSD and TD output from Q...

Page 72: ...drive voltage 38vdc 2 1 06 Spacing Drive Circuit After receiving a spacing command from the MPU Q3 the Interface Motor Control LSI Q5 outputs the SPFWD signal to run the DC motor in the forward direc...

Page 73: ...from Q2 The holding current is approximately 30 ma During a line feed operation the line feed motor is driven by 38 vdc in accordance with the LFOVDV signal The signals LF Phase 01 and LF Phase 04 es...

Page 74: ...verheat ALARM 1 is generated When ALARM 1 is detected by the MPU the printer will begin unidirectional printing If the printhead temperature increases to 125 Celsius ALARM 2 is generated and printing...

Page 75: ...Output from the Power Supply in the event of an abnormal temperature rise in the power supply unit or an overcurrent condition of the 38 vdc The main logic board suppresses this condition by temporari...

Page 76: ...et The armature can then spring forward and the print wire which is attached to the armature strikes the ribbon and imprints a dot on the paper When current is removed from the coil the magnetic field...

Page 77: ...Permanent Magnet Print Wire Coil Wire Guide Thermistor Armature Spacer Ring 2 3 pcx 2 2 pcx Pacemark 3410 2 13 Principles of Operation...

Page 78: ...rame Space Belt Spacing Operation The carriage containing the printhead moves parallel to the platen along the carriage shaft Power from the space motor is transferred via the space belt which is atta...

Page 79: ...tank which is contained in the ribbon cartridge Ribbon Feed Operation The rotation of the space motor is transmitted to the drive gear in the ribbon cartridge through the ribbon feed gear assembly the...

Page 80: ...ure to push the pressure rollers against the platen allowing paper to be fed A photosensor located in the paper pressure guide detects PAPER END Tractor Continuous Feed When the Release Lever is set t...

Page 81: ...on the sensor board are active If paper is detected by either of these sensors paper end is inhibited When bottom feed paper is installed it moves the bottom paper end lever to turn the sensor ON Whe...

Page 82: ...tomatically close NOTE If the paper does not move the Auto Load motion becomes invalid and is treated like an ordinary paper end condition Continuous Sheet Rear Feed SASF 1 Push the paper release leve...

Page 83: ...he continuous feed paper until a paper end condition exists or until 14 inches of paper has been retracted The continuous feed paper remains on the push tractor or bottom tractor feed unit but out of...

Page 84: ...This page was intentionally left blank Principles of Operation 2 20 Pacemark 3410...

Page 85: ...SECTION THREE MAINTENANCE...

Page 86: ......

Page 87: ...t until you have followed the failure analysis procedures in Section Four of this Service Handbook Follow the procedures listed in Adjustments and Service Settings Adjustments may be required when eit...

Page 88: ...inch Needle Nose Pliers 4 inch Diagonal Cutters Tension Gauge capable of measuring 1 pound of pressure 7 mm open ended wrench Ruler capable of measuring 1 16 inch increments 3 32 inch socket with driv...

Page 89: ...screws collars and other small parts are easily lost they should be temporarily attached to the original positions 8 When handling circuit boards use extreme care Integrated circuits microprocessors R...

Page 90: ...This page was intentionally left blank Maintenance 3 4 Pacemark 3410 Service Handbook...

Page 91: ...ar where a part number is not available Part Item Comment Appendix B Number Description Reference This Service Handbook lists the disassembly procedures for major components of the unit Okidata DOES N...

Page 92: ...5 6 Disconnect the printhead 6 from the connector by lifting NOTES Installation Push the printhead towards the platen in the direction of Arrow A Perform the printhead gap adjustment Refer to Section...

Page 93: ...4 1 3 5 6 2 A 3 2 01 pcx Pacemark 3410 Service Handbook 3 7 Maintenance...

Page 94: ...ting lever to the range 9 position 4 Lift and remove the ribbon guide from the two posts 5 Remove the two mounting screws 1 and detach the ribbon protector 2 by lifting P N 50316701 Screw Ribbon Prote...

Page 95: ...1 2 3 2 02 pcx Pacemark 3410 Service Handbook 3 9 Maintenance...

Page 96: ...e the assembly towards the front of the printer disengaging the cover from the four claws 8 at the front of the printer CAUTION When installing the upper cover assembly move the bail arm lever towards...

Page 97: ...7 3 1 8 5 4 2 6 3 2 03 pcx Pacemark 3410 Service Handbook 3 11 Maintenance...

Page 98: ...or panel assembly by moving it upward and then pulling toward the front of the printer detaching the four claws 5 Release the ten claws 6 Detach the operator panel 4 from the operator panel holder 5 P...

Page 99: ...2 1 1 3 5 4 3 2 04 pcx Pacemark 3410 Service Handbook 3 13 Maintenance...

Page 100: ...e the upper cover assembly 3 2 03 2 Disconnect connectors CN101 1 CN102 2 and CN103 3 3 Remove the two mounting screws 4 and detach the interface connector board 5 by lifting NOTE After assembly confi...

Page 101: ...5 4 1 2 3 3 2 05 pcx Pacemark 3410 Service Handbook 3 15 Maintenance...

Page 102: ...CN1 CN2 CN3 CN5 CN6 CN7 CN8 and CN9 7 8 Loosen the mounting screw 8 9 Remove the main logic board 9 CAUTION When assembling the printer follow these instructions 1 Do not allow cables to get caught u...

Page 103: ...3 1 2 11 10 9 8 4 5 1 6 7 3 2 06 pcx Pacemark 3410 Service Handbook 3 17 Maintenance...

Page 104: ...the sheet feeder assembly when lifting the printer during the next step 5 Grasp the printer mechanism near the line feed motor Position A 6 While holding at position A also grasp the printer mechanis...

Page 105: ...4 A 1 2 6 6 3 6 5 B 3 2 07 pcx Pacemark 3410 Service Handbook 3 19 Maintenance...

Page 106: ...er supply unit towards the front of the printer Lift the power supply unit to disengage the power switch 4 AC receptacle 5 and the tabs 6 CAUTION Be careful not to damage the cables with the power sup...

Page 107: ...2 3 7 1 6 5 4 3 2 08 pcx Pacemark 3410 Service Handbook 3 21 Maintenance...

Page 108: ...3 2 09 Printer Unit 1 Detach the DIN connector 1 2 Lift the printer unit 2 from the bottom tractor feed unit 3 Maintenance 3 22 Pacemark 3410 Service Handbook...

Page 109: ...2 3 1 3 2 09 pcx Pacemark 3410 Service Handbook 3 23 Maintenance...

Page 110: ...e printer unit 3 2 09 2 Disconnect the connectors CN1 1 and CN2 2 on the BTFD PCB 3 3 Remove the two mounting screws 4 4 Remove the BTFD PCB P N 55066101 PCB BTFD BTF RSPL B 2 08 Maintenance 3 24 Pace...

Page 111: ...4 1 2 3 3 2 10 pcx Pacemark 3410 Service Handbook 3 25 Maintenance...

Page 112: ...r unit 3 2 09 2 Raise the front door assembly 1 3 Detach the tension spring 2 from the upper plate 3 4 Detach the tension spring from the front door assembly P N 50922001 Spring BTF RSPL B 2 08 Mainte...

Page 113: ...3 2 1 3 2 11 pcx Pacemark 3410 Service Handbook 3 27 Maintenance...

Page 114: ...2 09 2 Remove the tension spring 3 2 11 3 Detach connector CN1 1 on the BTFD PCB 2 4 Remove the four screws 3 5 Remove the bottom push mechanism 4 6 Remove the front door assembly 5 P N 53063701 Door...

Page 115: ...5 4 3 1 2 3 2 12 pcx Pacemark 3410 Service Handbook 3 29 Maintenance...

Page 116: ...ed drive shaft 5 NOTES The drive pulley has two parts Disassembly of the drive pulley is not required during this procedure Once the drive pulley has been removed be sure that the tractor feed drive s...

Page 117: ...4 3 2 1 A 5 3 2 13 pcx Pacemark 3410 Service Handbook 3 31 Maintenance...

Page 118: ...n the direction of Arrow A 4 Lift the left side of the drive roller 4 and remove the drive roller tractor assemblies and sheet guide NOTES The sheet guide may be removed without disassembling the driv...

Page 119: ...1 4 3 2 5 A 3 2 14 pcx Pacemark 3410 Service Handbook 3 33 Maintenance...

Page 120: ...ve the line feed motor 2 NOTE When installing the line feed motor the harness should be oriented towards the top This line feed motor is used in two different places the bottom push unit and the print...

Page 121: ...1 2 3 2 15 pcx Pacemark 3410 Service Handbook 3 35 Maintenance...

Page 122: ...detach the gear and bushing 7 7 Push in the platen lever 8 lift the bail and remove the platen NOTE Perform the line feed belt tension adjustment after replacing the line feed drive belt Refer to Sec...

Page 123: ...3 8 5 7 6 4 1 2 3 2 16 pcx Pacemark 3410 Service Handbook 3 37 Maintenance...

Page 124: ...claws and remove the release lever 5 6 Remove the paper pressure bar 6 by sliding it to the right 7 Using needle nose pliers squeeze the nylon latch 7 to release the paper out sensor wire harness 8 8...

Page 125: ...3 1 9 2 1 6 5 4 8 7 3 2 17 pcx Pacemark 3410 Service Handbook 3 39 Maintenance...

Page 126: ...OTES When installing the line feed motor the cable should be positioned toward the top Adjust the line feed belt tension 3 3 02 after installing the line feed motor This line feed motor is used in two...

Page 127: ...2 1 3 2 18 pcx Pacemark 3410 Service Handbook 3 41 Maintenance...

Page 128: ...emove the two ribbon cartridge bracket mounting screws 1 3 Remove the ribbon cartridge bracket 2 NOTE When assembling the tabs 3 on each side of the ribbon cartridge bracket must slide into the slots...

Page 129: ...1 3 2 1 3 3 2 19 pcx Pacemark 3410 Service Handbook 3 43 Maintenance...

Page 130: ...bracket 3 2 19 2 Using needle nose pliers squeeze the nylon latch 1 to release the space motor wire harness 3 Remove the two fan mounting screws 2 4 Remove the fan 3 P N 56509501 Fan Cooling RSPL B 2...

Page 131: ...3 1 2 3 2 20 pcx Pacemark 3410 Service Handbook 3 45 Maintenance...

Page 132: ...ccessed from the bottom of the printer mechanism 4 Remove the mounting screw 3 and detach the connector clamp 4 5 Detach the head cable connector 5 from the carriage frame 6 6 Slide the carriage to th...

Page 133: ...1 2 3 4 5 7 6 3 2 21 pcx Pacemark 3410 Service Handbook 3 47 Maintenance...

Page 134: ...e right printhead gap adjusting collar 7 7 Pull the two rubber carriage bumpers 8 from the carriage shaft 9 8 Slide the carriage shaft to the right and remove the shaft and the carriage assembly 10 NO...

Page 135: ...8 9 6 8 4 5 3 1 2 7 10 3 2 22 pcx Pacemark 3410 Service Handbook 3 49 Maintenance...

Page 136: ...19 2 Remove the two mounting screws 1 and detach the ribbon feed assembly 2 NOTE When assembling install the ribbon drive assembly so that the gear backlash 3 is at a minimum P N 50054301 Assembly Ri...

Page 137: ...1 2 1 3 3 2 23 pcx Pacemark 3410 Service Handbook 3 51 Maintenance...

Page 138: ...pushing the belt pulley bracket to the left A temporarily tighten the two screws This will ease the tension on the space belt 3 Remove the three space motor mounting screws 2 4 Remove the space motor...

Page 139: ...1 A 2 3 2 3 2 24 pcx Pacemark 3410 Service Handbook 3 53 Maintenance...

Page 140: ...e connector clamp 1 Detach the head cable assembly 2 from the carriage 4 Remove the mounting screw 3 and detach the belt clamp 4 5 Remove the belt pulley 5 from the bracket 6 and detach the space belt...

Page 141: ...1 2 5 6 7 4 3 3 2 25 pcx Pacemark 3410 Service Handbook 3 55 Maintenance...

Page 142: ...sensor board 2 3 Raise the front of the printer mechanism 4 Remove the three sensor board mounting screws 3 5 Disconnect connector CN3 4 and detach the sensor board P N 55061501 PCB LPRW Sensor RSPL...

Page 143: ...4 1 3 2 1 3 2 26 pcx Pacemark 3410 Service Handbook 3 57 Maintenance...

Page 144: ...or CN2 1 3 Remove the two mounting screws 2 and detach the bail motor gear assembly 3 NOTE When assembling install the bail ribbon motor assembly so that the gear backlash is at a minimum P N 56506301...

Page 145: ...2 3 1 3 2 27 pcx Pacemark 3410 Service Handbook 3 59 Maintenance...

Page 146: ...he left bail arm 5 from the paper bail bar 6 by pulling toward the left 7 Remove the right bail arm 7 by pulling toward the right while expanding the clamps 8 8 Detach the right bail arm from the pape...

Page 147: ...2 3 6 5 1 4 7 1 8 3 2 28 pcx Pacemark 3410 Service Handbook 3 61 Maintenance...

Page 148: ...in the upper center guide If the upper center guide moves easily along the locking shaft you must rotate the friction ring 45 degrees using a standard screwdriver 11 10 Check the installation if the...

Page 149: ...2 3B 3A 11 6 10 1 9 5 7 8 9 4 14 13 12 3 2 29 pcx Pacemark 3410 Service Handbook 3 63 Maintenance...

Page 150: ...icroswitch 3 5 Using a needle nose pliers detach the nylon cable clamp 4 and remove the harness and switches from the printer mechanism NOTES The harness connector must be detached from the main logic...

Page 151: ...The harness is routed to the main logic board 1 3 2 4 3 2 30 pcx Pacemark 3410 Service Handbook 3 65 Maintenance...

Page 152: ...9 Pry open the center claws and slide the release lever 3 from the printer mechanism 10 Pry open the center claws then remove drive gear A large gear 4 11 Pry open the center claws then remove drive g...

Page 153: ...1 3 2 5 4 3 2 31 pcx Pacemark 3410 Service Handbook 3 67 Maintenance...

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Page 155: ...ts on the printer These procedures may be required when replacing either consumables or parts The disassembly assembly procedures list the required adjustment and refer you to this section Failure to...

Page 156: ...arranty Extension Card General Information Before performing this adjustment always verify that the printhead is properly installed The printhead gap adjustment should be performed when the following...

Page 157: ...fied by rotating the left eccentric collar Rotating the eccentric collar varies the position of the carriage shaft relative to the platen 3 Parallel Adjustment Phase Steps 10 12 The right eccentric co...

Page 158: ...eccentric collar until the correct gap is obtained 11 Move the printhead to the left side of the platen 12 Recheck the gap rotating the left eccentric collar as necessary Check Phase Steps 13 16 13 Mo...

Page 159: ...Diagram 3 3 01c pcx Pacemark 3410 Service Handbook 3 73 Maintenance...

Page 160: ...ead is installed Procedure 1 Remove the upper cover 3 2 03 2 Locate the blue head gap lever 3 Set the blue head gap lever to Position 1 4 Locate the two microswitches on the right side platen knob of...

Page 161: ...nnector CN9 on the main control board 3 Verify that the switch is closed 4 Set the head gap lever to the proper setting for the paper thickness being used 5 Replace the upper cover 6 Place the Head Ga...

Page 162: ...ter Failure to correctly adjust this lever could result in damage to the printhead Paper Setting 12 14 lb paper 1 Labels 3 4 Envelopes 5 9 Forms w carbon Two part 2 3 Three part 3 4 Four part 5 Five p...

Page 163: ...s extension when properly dated and signed by a certified repair technician Please retain this for your records Date of Purchase ______________ Printer Serial Number ________________________ Date of P...

Page 164: ...tension gauge apply 5 pounds of pressure at Point A NOTE Rotate the platen pulley at least once before making the adjustment 3 Adjust the line feed motor 2 position to obtain a 1 16 inch deflection a...

Page 165: ...Line Feed Motor Mounting Bolt 1 Line Feed Motor Mounting Bolts 1 Line Feed Motor 2 1 16 inch deflection Platen Pulley Point A 3 3 02 pcx Pacemark 3410 Service Handbook 3 79 Maintenance...

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Page 167: ...p Mode SELECT LINE FEED Hold during power ON Resets Printer Menu to factory defaults SELECT TOP OF FORM Hold during power ON Resets Printer Menu and Top of Form to factory defaults LINE FEED Hold duri...

Page 168: ...he ribbon is correctly installed 3 Verify that the width of the installed paper matches the paper width menu setting 4 Press PRINT QUALITY and CHARACTER PITCH at the same time to place the printer in...

Page 169: ...d paper is installed 2 Verify that the ribbon is correctly installed 3 Verify that the width of the installed paper matches the paper width menu setting 4 Power ON the printer 5 Press and hold PRINT Q...

Page 170: ...hold SELECT and LINE FEED while powering ON the printer Reset Menu and Top of Form to Factory Defaults To reset the Menu and the Top of Form to Factory Defaults follow this procedure 1 Before resetti...

Page 171: ...T work Menu Mode CANNOT be accessed To change from LIMITED OPERATION to FULL OPERATION follow this procedure 1 Verify that continuous feed paper is installed 2 Verify that the ribbon is correctly inst...

Page 172: ...the ML Pacemark menu Style Normal Italics Size Single Double Double is double width and height Symbol Sets Character Set Set I Set II These are standard IBM character sets Language Set American French...

Page 173: ...g a time for the printer to wait after data before advancing the page to tear off If the software pauses during printing print registration may be disrupted Select a longer time or deactivate this fea...

Page 174: ...off If the software pauses during printing print registration may be disrupted Select a longer time or deactivate this feature Refer to the Printer Handbook Skip Over Perforation No Yes When set to YE...

Page 175: ...Over Perforation No Yes When set to YES the printer advances the paper 1 inch when reaching the bottom of the page to the next top of form Use ONLY for unformatted listings or programs that don t for...

Page 176: ...Max Receive Buffer 1 Line 4K 16K 28K Specifies the amount of the printer s buffer used to store data Paper Out Override No Yes A sensor stops printing about 1 inch from the bottom of a single page Ch...

Page 177: ...hibit No Yes Changing this to Yes prevents a reset signal from the computer from resetting the printer to its defaults Print Suppress Effective Yes No Determines whether the DC3 code causes the printe...

Page 178: ...ignal always causes an automatic line feed The Invalid setting eliminates this Use the Valid setting if the system uses the XT signal for automatic line feed Serial I F Parity None Odd Even Serial Dat...

Page 179: ...the paper and the print start position advance the paper press and hold TOP OF FORM while pressing MICRO FEED up To decrease the space between the top edge of the paper and the print start position r...

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Page 181: ...s paper from the paper path 3 Move the paper lever to the Single Sheet position 4 Load the single sheet paper Procedure Single Sheet to Continuous Feed 1 Remove any single sheet pages from the printer...

Page 182: ...s data Then the paper is retracted to the initial print position When printing stops the paper will advance to the tear off position NOTE If the software package being used pauses while sending data t...

Page 183: ...Off 500 mS 1 sec 2 sec 8 Press EXIT to save the change and exit Menu Mode Using 1 Load paper 2 Press FORM FEED 3 The paper will advance past the start print position Top of Form to the tear bar posit...

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Page 185: ...ess and hold SELECT and LINE FEED while powering ON the printer Reset Menu and Top of Form to Factory Defaults To reset the Menu and the Top of Form to Factory Defaults follow this procedure 1 Before...

Page 186: ...y paying particular attention to the printhead area and paper paths If the lubrication procedures are not performed properly the printer will require more frequent cleaning Excess lubricant attracts d...

Page 187: ...Sensor Wipe with dry cotton swab Carriage Guide Bearing Wipe clean with lint free cloth Bottom Paper End Sensor Wipe with dry cotton swab Paper Bail Sensor Wipe with dry cotton swab Platen Wipe clean...

Page 188: ...This page was intentionally left blank Maintenance 3 102 Pacemark 3410 Service Handbook...

Page 189: ...nually 2 Types of Lubricant Machine Oil or equivalent MO Graphite Based Lubricant or equivalent GL 3 Amount of Lubricant Amount A Apply oil liberally Large amount of graphite lubricant Amount B Apply...

Page 190: ...s Platen Assembly Rubber Face Stains Paper Sheet Feeder Assembly Stains Paper Mini pitch Belt Deterioration and Stretching of Rubber Mini pitch Belt Pulley Tooth Face Deterioration and Stretching of R...

Page 191: ...3 5 03 Lubrication Diagrams Right and Left Sides of Printer GL B GL B GL B MO B GL C MO C GL B 3 5 01 pcx Pacemark 3410 Service Handbook 3 105 Maintenance...

Page 192: ...an lint free cloth and wipe the carriage shaft Then using a dry portion of the cloth wipe the residual oil from the carriage shaft Ribbon Feed Assembly Viewed from the top Apply GL B to the teeth of t...

Page 193: ...Space Motor Assembly Viewed from the front of the printer Tractor Feed Assembly MO B GL B 3 5 03 pcx GL C GL C 3 5 04 pcx Pacemark 3410 Service Handbook 3 107 Maintenance...

Page 194: ...will not move during shipment 1 Locate the original packaging or order replacement packaging from Okidata Refer to Appendix B 2 Make sure the printhead is secured so it will not move during shipment...

Page 195: ...so it will not move during shipment 1 Locate the original packaging or order replacement packaging from Okidata Refer to Appendix B 2 Locate the originally supplied factory items Refer to Setting Up i...

Page 196: ...This page was intentionally left blank Maintenance 3 110 Pacemark 3410 Service Handbook...

Page 197: ...SECTION FOUR FAILURE ANALYSIS...

Page 198: ......

Page 199: ...ains the Repair Analysis Procedures RAPs Each RAP will ask you questions or require you to make observations The answers to these questions and the results of your observations determine your next cou...

Page 200: ...This page was intentionally left blank Failure Analysis 4 2 Pacemark 3410 Service Handbook...

Page 201: ...of a printer record the serial number from the back of the printer Refer to the following to decode the serial number Example Printer Serial Number 401A0154693 Date Code 401 4 year 01 month Revision A...

Page 202: ...Technical Training Kits are written before a product is shipped to customers Therefore such information is NOT available when a product is first released However Okidata wants to respond to these requ...

Page 203: ...uide Mailing Address If you respond by mail please use the appropriate address listed in the Service Center Reference Guide Information Provided Please provide the following information when reporting...

Page 204: ...ation are also available Refer to the Service Center Reference Guide for information on accessing Okilink II 4 3 03 Faxable Facts Okidata s Faxable Facts is an automated fax document retrieval system...

Page 205: ...ambient conditions 2 Does the paper being used meet the specifications for this product 3 Has the ribbon been replaced as recommended 4 Has the ribbon been installed properly 5 Is an Okidata ribbon b...

Page 206: ...y that the printhead moves freely 4 Record the status of the ALARM PRINT QUALITY and CHARACTER PITCH Lamps 5 Refer to the Alarm Lamp Codes Table Section 4 6 6 Locate the error 7 Perform the designated...

Page 207: ...hich of the following resembles the problem Power is not supplied to the printer Refer to RAP 01 No spacing operation Refer to RAP 02 ALARM lamp is blinking Refer to Section 4 6 NO The problem occurs...

Page 208: ...a new ribbon then print another sample 2 Make sure that the paper you are using is within specifications Paper specifications can be found in Section 1 of this Service Handbook 3 Always place the Hea...

Page 209: ...into the printer If the paper does jam power OFF the printer Carefully back the paper out of the paper path by using the platen knob Remove any shreds of paper from the paper path 5 The printer sudden...

Page 210: ...led 2 Verify that the printer is powered ON 3 Press PRINT QUALITY and CHARACTER PITCH to enter Menu Mode 4 The first Group Item Setting will print 5 Press GROUP until SET UP prints 6 Press ITEM until...

Page 211: ...are more compatible with the printer than drivers near the bottom of the list If the software does NOT offer any driver on the list check with the software manufacturer to see if additional drivers h...

Page 212: ...BNORMAL OUTPUT 4 5 01 Output Samples Light Print on the Entire Page Uneven Print Density Inconsistent Line Feed Smeared Print Drifting Margin 4 5 01 pcx Failure Analysis 4 14 Pacemark 3410 Service Han...

Page 213: ...efer to Section One for paper specification 3 Ribbon protector is missing or broken Replace the ribbon protector Inconsistent Line Feed Possible Causes 1 Power OFF the printer Turn the platen knob The...

Page 214: ...This page was intentionally left blank Failure Analysis 4 16 Pacemark 3410 Service Handbook...

Page 215: ...Flashing 10 and PROP Gothic Head Thermistor Alarm Replace the printhead Flashing 10 None Firmware MSG Alarm Replace the firmware Replace the main logic board Flashing 12 None Firmware OVERRUN Alarm Re...

Page 216: ...s Procedures follow these steps 1 Go to the RAP Index 2 Find the RAP which is associated with the printer s problem 3 Go to the appropriate RAP 4 All RAPs begin with a START statement followed by ques...

Page 217: ...ng Error 04 Bail Homing Error 05 Ribbon Feed Problem 06 Wrong Character Character Omission or Dot Omission 07 Line Feed Problem 08 Malfunction of Operator Panel Switch 09 Data Receiving Failure 10 Ala...

Page 218: ...S End of procedure NO Contact Technical Support NO Are the 5 vdc and 38 vdc present on the main logic board For 5 vdc check between Pin 24 of Q5 and the power bar For 38 vdc check both ends of Capacit...

Page 219: ...A Replace the power supply unit or connection cable Is the problem resolved YES End of procedure NO Contact Technical Support Pacemark 3410 Service Handbook 4 21 Failure Analysis...

Page 220: ...YES End of procedure NO Go to the next step listed below NO Replace the Program ROM on the main logic board Is the problem resolved YES End of procedure NO Is fuse F1 on the main logic board open NO G...

Page 221: ...ion cable Is the problem resolved YES End of procedure NO Go to the next step listed below NO Are the cables to CN1 and CN5 on the main logic board connected correctly NO Correctly connect them YES Re...

Page 222: ...next step listed below YES Make sure that connector CN1 on the main logic board is correctly installed Is the problem resolved YES End of procedure NO Power OFF the printer and manually move the carri...

Page 223: ...bbon cartridge NO Replace the ribbon feed assembly Is the problem resolved YES End of procedure NO Replace the space motor Is the problem resolved YES End of procedure NO Contact Technical Support Pac...

Page 224: ...ct it correctly YES Are the cables to CN2 and CN3 on the sensor board connected correctly NO Connect them correctly YES Is there dirt or dust on any of the sensors on the sensor board YES Clean the se...

Page 225: ...ngaged YES Replace the ribbon cartridge NO Disengage the lock mechanism YES Replace the ribbon Slide the carriage from the the left to the right Does the ribbon feed shaft rotate NO Replace the ribbon...

Page 226: ...correctly NO Connect them correctly Is the problem resolved YES End of procedure NO Go to the next step listed below YES Is the cable to CN101 on the interface connector board connected correctly NO C...

Page 227: ...t them correctly YES Replace the Power Supply Unit YES Replace the printhead Is the problem resolved YES End of procedure NO Replace the Program and Slave ROMs Is the problem resolved YES End of proce...

Page 228: ...ft push tractor as necessary YES Go to A NO Replace the line feed motor A Is the cable to CN6 on the main logic board connected correctly NO Connect it correctly YES Is the cable to CN101 on the inter...

Page 229: ...the cable to CN10 on the operator panel connected correctly NO Connect it correctly YES Replace the operator panel circuit board Is the problem resolved YES End of procedure NO Replace the operator p...

Page 230: ...6 on the operator panel connected correctly NO Correctly connect the cable YES If parallel go to Parallel If serial go to Serial Parallel Replace the Program ROMs on the main logic board Is the proble...

Page 231: ...Replace the Program ROMs on the main logic board Is the problem resolved YES End of procedure NO Replace the main logic board Is the problem resolved YES End of procedure NO Replace the interface conn...

Page 232: ...This page was intentionally left blank Failure Analysis 4 34 Pacemark 3410 Service Handbook...

Page 233: ...CN103 on the interface connector board Replace the sheet feeder assembly YES Does the single sheet end sensor function correctly NO Check that there is no dirt or dust on the sensor surface Correctly...

Page 234: ...the release lever in the cut sheet position YES Does the paper feed properly YES End of procedure NO Does the paper move at all NO Replace the BTFD board Is the problem resolved YES End of procedure...

Page 235: ...feed unit motor Is the problem resolved YES End of procedure NO Replace the bottom tractor assembly NO Is paper skewed YES Properly install the paper Is problem resolved YES End of procedure NO Repla...

Page 236: ...This page was intentionally left blank Failure Analysis 4 38 Pacemark 3410 Service Handbook...

Page 237: ...aracters one position to the right on subsequent lines If the characters appear lighter towards either margin check the printhead gap adjustment If the print is light across the entire page check the...

Page 238: ...installed 3 Verify that the width of the installed paper matches the paper width menu setting 4 Power OFF the printer 5 Press FORM FEED as you power ON the printer 6 The Test will run until one of th...

Page 239: ...Printer Model Emulation EI Epson IBM Character Set A American Firmware Part Number OKI J Firmware Character Generator Revision Level 4 5 02 pcx 4 5 02 pcx Pacemark 3410 Service Handbook 4 41 Failure A...

Page 240: ...are available through Okilink II Emulation Firmware Character Generator Revision Level Procedure To perform the Font Sample Test follow this procedure 1 Verify that continuous feed paper is installed...

Page 241: ...pcx 4 5 01b pcx Printer Model Emulation EI Epson IBM Character Set A American Firmware Part Number OKI J Firmware Character Generator Revision Level 4 5 01a pcx Pacemark 3410 Service Handbook 4 43 Fa...

Page 242: ...est Connector on the serial port Refer to the diagram for the correct configuration 6 Press PRINT QUALITY and CHARACTER PITCH at the same time to place the printer in Menu Mode When in Menu Mode the f...

Page 243: ...Signal Requirements Pin Signal Symbol Direction Description 1 Protective Ground PG Ground Connected to the printer frame 2 Transmit Data TD From Printer Serial data transmitted to the system 3 Receiv...

Page 244: ...is the same line as it would appear in Hexadecimal Dump Mode 1B 30 1E 54 68 69 73 20 69 73 20 61 6E 20 65 78 0 This is an ex 61 6D 70 6C 65 20 66 20 61 20 68 65 78 61 64 ample of a hexad 65 63 69 6D...

Page 245: ...KS 4 9 01 General Description The charts on the following pages provide information needed to determine if the printhead and motors used in the printer are defective Pacemark 3410 Service Handbook 4 4...

Page 246: ...Layout Diagram 4 6 01a pcx Failure Analysis 4 48 Pacemark 3410 Service Handbook...

Page 247: ...resistance of each coil should be approximately 4 5 ohms 4 9 03 Line Feed Motor The resistance of each winding should be approximately 5 6 ohms 4 6 01b pcx 4 6 01c pcx Pacemark 3410 Service Handbook 4...

Page 248: ...e resistance of each winding should be approximately 11 4 ohms 4 9 05 Bail Motor The resistance of each winding should be approximately 34 ohms 4 6 01d pcx 4 6 01e pcx Failure Analysis 4 50 Pacemark 3...

Page 249: ...APPENDIX A BOARD DIAGRAMS...

Page 250: ......

Page 251: ...s the characteristics of the printed circuit boards in the printer The following areas are covered Firmware Fuses Jumpers Sensors Switches Test Points Where an item is not applicable the word NONE wil...

Page 252: ...Main Logic Board CBNP A 2 01 Power Supply Board part of Power Supply Assembly A 2 02 Interface Board HKTY A 2 03 Sensor Board LPRW A 2 04 Operator Panel Board OPML A 2 05 Bottom Tractor Feed Board BTF...

Page 253: ...A 2 00 pcx Pacemark 3410 Service Handbook A 3 Board Diagrams...

Page 254: ...or LF Motor and Bail Motor drive voltage Check on both ends of Capacitor C4 5vdc Integrated Circuit Logic LED drive voltage Check between pin 24 of Q5 and the power bar 8vdc Line feed motor holding vo...

Page 255: ...A 2 01 pcx Pacemark 3410 Service Handbook A 5 Board Diagrams...

Page 256: ...ONE Fuses F1 10 0 Amp 125V Soldered in Jumpers NONE Sensors NONE Switches NONE Test Points CN 1 Pin 6 38vdc CN 2 Pin 6 8vdc Pin 7 8vdc Pin 4 5vdc Pin 2 Signal Ground Pin 3 Signal Ground Board Diagrams...

Page 257: ...A 2 02 pcx Pacemark 3410 Service Handbook A 7 Board Diagrams...

Page 258: ...Board HKTY Firmware NONE Fuses NONE Jumpers NONE Sensors NONE Switches SW101 This switch toggles when either serial or parallel interface is selected Test Points NONE Board Diagrams A 8 Pacemark 3410...

Page 259: ...A 2 03 pcx Pacemark 3410 Service Handbook A 9 Board Diagrams...

Page 260: ...E Fuses NONE Jumpers NONE Sensors Bottom Paper Sensor Bail Arm Sensor CN1 Connector for Friction Feed Paper Photosensor located on the Paper Pressure Guide Switches NONE Test Points NONE Board Diagram...

Page 261: ...A 2 04 pcx Pacemark 3410 Service Handbook A 11 Board Diagrams...

Page 262: ...witches 10 momentary contact membrane switches which control the following functions Select Deselect Line Feed Form Feed Paper Tear Paper Park Top of Form Set MicroFeed Up MicroFeed Down Print Quality...

Page 263: ...A 2 05 pcx Pacemark 3410 Service Handbook A 13 Board Diagrams...

Page 264: ...actor Feed Unit Board BTFD Firmware NONE Fuses F1 2 5 amp 125V Protection for the 38vdc Motor Drive Circuit Jumpers NONE Sensors NONE Switches NONE Test Points NONE Board Diagrams A 14 Pacemark 3410 S...

Page 265: ...A 2 06 pcx Pacemark 3410 Service Handbook A 15 Board Diagrams...

Page 266: ...This page was intentionally left blank Board Diagrams A 16 Pacemark 3410 Service Handbook...

Page 267: ...APPENDIX B ILLUSTRATED PARTS LISTING...

Page 268: ......

Page 269: ...g the assemblies and parts of the product Use Section Four Failure Analysis to determine the defective part s Locate the part and its part number in this section Appendix B is cross referenced to Sect...

Page 270: ...n Comments Refer to B 1 02 Disassembly Procedure Items with the comments RSPL Recommended Spare Parts List Consumable Document or Option are available from Okidata Items without these comments are usu...

Page 271: ...vice Center Reference Guide Okidata s Faxable Facts is an automated fax document retrieval system Part numbers and pricing are available through Faxable Facts For instructions on accessing Faxable Fac...

Page 272: ...gned to work exclusively with Okidata consumables By using genuine Okidata consumable products the investment made in the equipment is protected Document A document is a printed item which supports th...

Page 273: ...to as Okidata s monthly mail The TSBs contain the latest information on firmware revisions procedure changes and technical information updates Okidata distributes the TSBs through Okilink II The TSBs...

Page 274: ...on Product Support information Okidata Depot information and services Third Party Service information Information about Okidata s Customer Information Center Okidata Service and Support telephone numb...

Page 275: ...arts You should have the following information available before you place your order Okidata Dealer Authorization Number Okidata Customer Number Your Purchase Order Number Okidata Part Number s Use th...

Page 276: ...inter Unit B 2 03 Operator Panel Assembly B 2 04 Carriage Assembly B 2 05 Printer Mechanism 1 of 2 B 2 06 Printer Mechanism 2 of 2 B 2 07 Bottom Tractor Feed Unit B 2 08 Options B 2 09 Pull Tractor Un...

Page 277: ...B 2 02 B 2 02 B 2 02 B 2 03 B 2 02 B 2 04 B 2 05 B 2 03 B 2 03 B 2 06 and B 2 07 B 2 08 B 2 00 pcx Pacemark 3410 Service Handbook B 9 Illustrated Parts Listing...

Page 278: ...d pricing information Item Okidata P N Oki J P N Description Comments Disassembly Procedure 1 61800801 N A Printer Parallel Serial 120 V Epson IBM Compatible N A 1 61800802 N A Printer Parallel Serial...

Page 279: ...1 B 2 30 pcx Pacemark 3410 Service Handbook B 11 Illustrated Parts Listing...

Page 280: ...N Oki J P N Description Comments Disassembly Procedure 1 50215701 1PA4049 5837G1 Cover Access RSPL 3 2 01 2 50212431 2PA4016 4723G31 Cover Middle PM3410 RSPL 3 2 03 3 50215801 1PA4094 5841G1 Cover Rea...

Page 281: ...4 3 1 2 B 2 01 pcx Pacemark 3410 Service Handbook B 13 Illustrated Parts Listing...

Page 282: ...nnection 9 Pin RSPL 3 2 07 11 56614801 4YS4011 6253G3 Cord Power Connection 13 Pin RSPL 3 2 07 12 56411201 4YB4049 1709P1 Power Supply Assembly 120 V RSPL 3 2 08 12 56406302 4YB4049 1278P2 Power Suppl...

Page 283: ...1 2 6 12 9 11 10 7 3 18 5 4 13 14 15 16 Location ONLY 17 Location ONLY 8 Not Shown 19 B 2 02 pcx Pacemark 3410 Service Handbook B 15 Illustrated Parts Listing...

Page 284: ...5 4LB 192200 5 Spring Cover Open RSPL 3 2 03 2 56614301 4YX4043 2759G1 Cable Micro Switch Cover Open RSPL 3 2 30 3 55061401 4YA4042 1511G1 PCB OPML Operation Panel RSPL 3 2 04 4 53553401 3PP4043 4339G...

Page 285: ...1 2 5 3 4 6 B 2 03 pcx Pacemark 3410 Service Handbook B 17 Illustrated Parts Listing...

Page 286: ...Ribbon Assembly RSPL 3 2 01 2 53062701 4PA4043 4235G1 Protector Ribbon Assembly RSPL 3 2 02 3 50316701 4PP4043 4243P1 Screw Ribbon Protector Post RSPL 3 2 02 4 56624901 3YX4043 4232G1 Cable Head Asse...

Page 287: ...1 2 3 6 5 3 7 4 B 2 04 pcx Pacemark 3410 Service Handbook B 19 Illustrated Parts Listing...

Page 288: ...ent Release Lever RSPL 3 2 17 31 9 50907502 4LB 193400 1 Spring Paper Chute RSPL 3 2 17 10 56509401 3PB4043 4249P1 Motor Line Feed BTF RSPL 3 2 18 11 51112101 4PB4043 4348P1 Shaft Carriage RSPL 3 2 22...

Page 289: ...6 27 31 30 29 28 32 3 2 22 10 9 21 15 16 17 25 23 19 12 13 7 24 26 37 4 38 8 5 36 1 34 11 20 14 35 18 33 9 B 2 06 pcx Pacemark 3410 Service Handbook B 21 Illustrated Parts Listing...

Page 290: ...2 28 27 50054501 3YX4043 2561G1 Tractor Push Left Assembly RSPL 3 2 29 28 50054601 3PA4043 2562G1 Tractor Push Right Assembly RSPL 3 2 29 29 51002301 4PP4043 2451P1 Friction Piece RSPL 3 2 29 30 51002...

Page 291: ...6 27 31 30 29 28 32 3 2 22 10 9 21 15 16 17 25 23 19 12 13 7 24 26 37 4 38 8 5 36 1 34 11 20 14 35 18 33 9 B 2 06 pcx Pacemark 3410 Service Handbook B 23 Illustrated Parts Listing...

Page 292: ...304501 4LP 1313 59 Belt Line Feed BTF Mini Pitch 120 teeth RSPL 3 2 13 5 51226901 4PP4043 4283P1 Pulley Drive BTF RSPL 3 2 13 6 51002201 4PP4025 2653P1 Guide Sheet BTF RSPL 3 2 14 7 53340401 3PB4043 4...

Page 293: ...1 3 4 5 9 7 10 6 8 2 B 2 07 pcx Pacemark 3410 Service Handbook B 25 Illustrated Parts Listing...

Page 294: ...cemark Emulation Chip Set Option N A 5 56406302 4YB4049 1278P2 Power Supply Assembly 220 240 V Option N A 6 56624101 3YS4011 1265P1 Cord AC 220 V ML Right Angle Option N A 7 50212604 2PA4016 4722G4 Co...

Page 295: ...4 3 2 1 5 6 7 8 Not shown 9 Not shown B 2 20 pcx Pacemark 3410 Service Handbook B 27 Illustrated Parts Listing...

Page 296: ...rrent part numbers and pricing information Item Okidata P N Oki J P N Description Comments Disassembly Procedure 1 50057401 4PA4043 2684G1 Tractor Pin Left Option RSPL N A 2 50057501 4PA4043 2685G1 Tr...

Page 297: ...2 1 B 2 05 pcx Pacemark 3410 Service Handbook B 29 Illustrated Parts Listing...

Page 298: ...A Foam Spacer N A 2 53532002 N A Box Spare PM3410 393 395 RSPL N A 2 53556401 N A Box PM3410 Printer Production RSPL N A 3 53528901 N A End Cap Right RSPL 4 53528902 N A End Cap Left RSPL N A 5 534602...

Page 299: ...4 3 2 1 5 6 and 7 Not shown B 2 08 pcx Pacemark 3410 Service Handbook B 31 Illustrated Parts Listing...

Page 300: ...e Refer to Okilink II for current part numbers and pricing information Item Okidata P N Oki J P N Description Comments Disassembly Procedure 1 52105801 N A Ribbon Cartridge Consumable 3 2 01 Illustrat...

Page 301: ...1 B 2 10 pcx Pacemark 3410 Service Handbook B 33 Illustrated Parts Listing...

Page 302: ...3410 Printer Document Part of 02 kit N A 4 59250001 N A Manual Maintenance Document N A 4 59250002 N A Manual Maintenance Document N A 5 N A N A Okidata Service Center Reference Guide Document N A 6...

Page 303: ...01 kit N A 52053203 N A Label Pacemark 3410 Video Front Part of 01 kit N A 52053204 N A Label Pacemark 3410 Video Spine Part of 01 kit N A 57517101 N A Case Red Vinyl Video Part of 01 kit N A 53533001...

Page 304: ...p Adjustment 58075601 Test Certification 58075701 Sheet Test Answer 58075801 Critique Course 58075901 Envelope Pre Printed Return 59249701 Handbook Pacemark 3410 Service 59249801 Documentation User s...

Page 305: ...k are NOT available separately Includes 52053205 Label Pacemark 3410 Kit 58075502 Sheet Read Me First 59249702 Handbook Pacemark 3410 Service 59249104 Handbook Pacemark 3410 Printer 57517902 Video Pac...

Page 306: ...This page was intentionally left blank Illustrated Parts Listing B 38 Pacemark 3410 Service Handbook...

Page 307: ......

Page 308: ...Pacemark 3410 Service Handbook P N 59249702...

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