Xerox WC5545F, Service Manual

Page: 971 / 2320

August 2007
2-779
WorkCentre 5687 Family
OF4b
Status Indicator RAPs
Staple capacity exceeded.
Job completed without sta-
pling 11-560 BM disabled - too many pages Each booklet must not
exceed 15 sheets
Staple count low. Please
ensure you have replace-
ment Staple Cartridge. 11-542 BM staples low Perform 11-063-170,
11-411-170 RAP and
11-403-170, 11-413-
170 RAP
Staple count low. Please
ensure you have replace-
ment Staple Cartridge 11-545 Staple cartridge low Perform 11-364-110
RAP for LCSS, 11-
364-130, 11-370-130
RAP for HCSS, 11-
364-170, 11-370-170
RAP for HCSS BM
Stapling disabled, out of
staples 11-554 Stapling disabled, out of staples Perform 11-050-110,
11-360-110 RAP for
LCSS, 11-050-130,
11-360-130 RAP for
HCSS, 11-050-170,
11-360-170 RAP for
HCSS BM
Stapling feature requires
two or more pages 11-555 Stapling disabled, zero / one
page Instruct customer
Stapler is unavailable.
Check for obstructions in
the stapler. 11-910 Stapler head motor 1 fails to
move or not primed Clear obstruction from
stapler. Perform 11-
050-110, 11-360-110
RAP for LCSS, 11-
050-130, 11-360-130
RAP for HCSS, 11-
050-170, 11-360-170
RAP for HCSS BM
Stapling is unavailable.
Check for obstructions in
the BM stapler. 11-911 Staple head 2 motor fails to
move
Clear obstruction from
stapler. Perform 11-
403-170, 11-413-170
RAP
Stapling not available.
Please call for assistance 11-553 Stapling disabled, out of service Perform 11-050-110,
11-360-110 RAP for
LCSS, 11-050-130,
11-360-130 RAP for
HCSS, 11-050-170,
11-360-170 RAP for
HCSS BM
System error, copier is no
longer available 16-557 Network controller - DC plat-
form fails to recover in less than
5 minutes after a crash Perform 16A RAP
System error, copier is no
longer available 16-558 Network controller - DC com-
munications unavailable DC platform call failed
Table 4 Status messages S to W
UI Message
Status
Code
Reason for Message Reference / Action
System error, scanner is
unavailable 14-508 When start is selected but scan
service is unable to acquire
resources Switch off the
machine then switch
on the machine, GP
14. Wait for a few min-
utes, if scanning is still
not available, go to
03-330, 03-462 RAP
System memory is full etc. 19-503 EPC memory resources low Memory becomes
available, job is can-
celled or documents
are removed from
DADH. Perform 19-
401, 19-402, 19-403
RAP
System memory is full etc. 19-507 Memory resources low High EPC usage. Per-
form 19-401, 19-402,
19-403 RAP
System memory is full etc. 19-508 Internal memory handling sta-
tus Usage is above inter-
mediate EPC usage
threshold. Perform 19-
401, 19-402, 19-403
RAP
System memory is full etc. 19-509 Internal memory job truncated Usage exceeds inter-
mediate EPC usage
threshold. Perform 19-
401, 19-402, 19-403
RAP
System reset required,
please switch off the
machine, then switch on
the machine 16-550 Network controller - system
enters customer sw upgrade
mode Switch off the
machine then switch
on the machine, GP
14.
The BM is unavailable.
Please call for assistance. 03-553 HCSS-BM communications fail-
ure. Fault 03-363 is raised. Perform 03-363 RAP
The Booklet Maker and Tri-
folder are currently unavail-
able 11-920 Failure of any BM or TF func-
tion Check for obstructions
in the HVF BM and
the tri-folder. Check
that the HVF BM and
tri-folder interlocks are
made. Switch the
machine OFF and
ON, GP 14. Check
the current fault codes
list for HVF BM or tri-
folder faults and per-
form the appropriate
RAP.
Table 4 Status messages S to W
UI Message
Status
Code
Reason for Message Reference / Action