August 2007
1-9
WorkCentre 5687 Family
SCP 5, SCP 6
Service Call Procedures
Lubrication
To lubricate the machine, refer to ADJ 4.1 Machine Lubrication.
How to Clean the Machine
•
Perform ADJ 9.4 Xerographic’s Cleaning.
•
Clean the takeaway roll idlers, PL 5.20 Item 3. Refer to ADJ 5.4 DADH Cleaning Proce-
dures.
•
Clean the upper surfaces of the CVT glass and document glass. Refer to (32-55 ppm)
ADJ 14.1A or (65-87 ppm) ADJ 14.1B Optics cleaning procedures.
•
Clean the DADH feed sensor and the area around the sensor, (45-87 ppm) PL 5.15 Item
2.
•
Clean the tray 1 and tray 2 feed sensor and the area around the sensor, PL 8.25.
•
Clean the tray 4 feed sensor and the area around the sensor, PL 8.31 Item 10.
•
Clean the duplex sensor and the area around the sensor, (65-87 ppm) PL 8.20 Item 4.
•
Clean the registration sensor and the surrounding area, (32-55 ppm) PL 8.15 Item 3, (65-
87 ppm) PL 8.17 Item 3.
•
For special tools and consumables, refer to GP 8 Special Tools and Consumables.
•
Go to SCP 6 Final Actions.
SCP 6 Final Actions
Use the Final Actions to verify the total operation of the system. Use the Final Actions to com-
plete the service call.
Procedure
Perform the steps that follow. If a fault is identified, go to SCP 4 Fault Analysis:
1.
If necessary, restore NVM to the machine from the machine resident diskette. Go to GP 5
Portable Workstation and Tools.
2.
If the machine has a network controller, perform GP 19 Network Clone Procedure.
NOTE: The clone file will need to be taken whenever the customer changes the network
controller setting or after the system software is changed.
3.
Go to SCP 5 Subsystem Maintenance.
4.
To clear all fault counters, go to GP 1.
5.
Operate the machine in all modes. Make the copies and prints from all trays, use the
DADH and the document glass.
6.
Make copies and / or prints from all trays and check the registration and copy quality. To
reset the registration, go to dC604 Registration Setup and for copy quality defects, go to
IQ1 Image Quality Entry RAP.
7.
Make a proof copy or print of a customer document.
8.
If some of the customers selections were changed, return the selections to the customer
settings.
9.
Mark off the hardware options, software options or Tags installed on the Tag matrix cards,
dC111.
10. Save NVM changes to the machine resident diskette. Go to GP 5 Portable Workstation
and Tools.
11.
If some changes were made to the configuration or options were added, print the configu-
ration report. Store the configuration report with the machine log book. Discard the previ-
ous version of the configuration report.
12. Remove and destroy all copies of test patterns.
13. Make sure the machine and service area are clean.
14. If necessary, provide the customer with training.
15. At the completion of the service call report the three billing counters in order, billing
counter C13, billing counter C1 and billing counter C2.
Developer
Developer
drive gear /
pulley and the
main drive
gear
The total sides of copies
and prints after the last
HFSI reset
2,500k impres-
sions
(32-55 ppm) PL
9.17 Item 2 or
(65-87 ppm) PL
9.15 Item 2
Post Fuser
Tri-roll shaft
assembly and
Post fuser exit
roll.
The total sides of copies
and prints after the last
HFSI reset
1,200k impres-
sions
PL 10.12 Item 8,
PL 10.12 Item 9.
Tray 5 feeds
Tray 5 feed
rolls
All sheets fed from tray 5
after last HFSI reset
1,000k feeds
PL 8.45 Item 2
Inserter
Inserter feed
rolls
Total Inserter feeds
80k feeds
PL 11.175
Table 2 High frequency service items
Item
Component
Description
The
recommended
life for new
component
installation
Parts list
reference
Summary of Contents for WC5545F
Page 1: ...August 2007 Xerox WorkCentre 5687 Family WC5632 WC5687F Service Manual ...
Page 4: ...August 2007 ii WorkCentre 5687 Family Introduction ...
Page 182: ...August 2007 1 2 WorkCentre 5687 Family Service Call Procedures ...
Page 198: ...August 2007 2 6 WorkCentre 5687 Family Status Indicator RAPs ...
Page 200: ...August 2007 2 8 WorkCentre 5687 Family 01 300 Status Indicator RAPs Figure 2 Circuit diagram ...
Page 202: ...August 2007 2 10 WorkCentre 5687 Family 01 305 Status Indicator RAPs Figure 2 Circuit diagram ...
Page 214: ...August 2007 2 22 WorkCentre 5687 Family 01B Status Indicator RAPs Figure 1 3 3V Return ...
Page 215: ...August 2007 2 23 WorkCentre 5687 Family 01B Status Indicator RAPs Figure 2 3 3V Return ...
Page 217: ...August 2007 2 25 WorkCentre 5687 Family 01B Status Indicator RAPs Figure 3 5V Return ...
Page 218: ...August 2007 2 26 WorkCentre 5687 Family 01B Status Indicator RAPs Figure 4 5V Return ...
Page 220: ...August 2007 2 28 WorkCentre 5687 Family 01B Status Indicator RAPs Figure 5 12V Return ...
Page 222: ...August 2007 2 30 WorkCentre 5687 Family 01B Status Indicator RAPs Figure 6 24V Return ...
Page 223: ...August 2007 2 31 WorkCentre 5687 Family 01B Status Indicator RAPs Figure 7 24V Return ...
Page 224: ...August 2007 2 32 WorkCentre 5687 Family 01B Status Indicator RAPs Figure 8 24V Return ...
Page 227: ...August 2007 2 35 WorkCentre 5687 Family 01C Status Indicator RAPs Figure 4 AC circuit diagram ...
Page 254: ...August 2007 2 62 WorkCentre 5687 Family 01K Status Indicator RAPs Figure 2 Circuit diagram ...
Page 260: ...August 2007 2 68 WorkCentre 5687 Family 03 310 Status Indicator RAPs Figure 1 Circuit diagram ...
Page 280: ...August 2007 2 88 WorkCentre 5687 Family 03 366 Status Indicator RAPs Figure 1 Circuit diagram ...
Page 284: ...August 2007 2 92 WorkCentre 5687 Family 03 374 Status Indicator RAPs Figure 1 Circuit diagram ...
Page 287: ...August 2007 2 95 WorkCentre 5687 Family 03 397 Status Indicator RAPs Figure 1 Circuit diagram ...
Page 290: ...August 2007 2 98 WorkCentre 5687 Family 03 412 Status Indicator RAPs Figure 1 Circuit diagram ...
Page 298: ...August 2007 2 106 WorkCentre 5687 Family 03A 03B Status Indicator RAPs ...
Page 300: ...August 2007 2 108 WorkCentre 5687 Family 04A Status Indicator RAPs Figure 2 Circuit diagram ...
Page 329: ...August 2007 2 137 WorkCentre 5687 Family 05J Status Indicator RAPs Figure 3 Circuit diagram ...
Page 332: ...August 2007 2 140 WorkCentre 5687 Family 05K Status Indicator RAPs Figure 3 Circuit diagram ...
Page 338: ...August 2007 2 146 WorkCentre 5687 Family 06 350 Status Indicator RAPs ...
Page 376: ...August 2007 2 184 WorkCentre 5687 Family 07G Status Indicator RAPs Figure 2 Circuit diagram ...
Page 476: ...August 2007 2 284 WorkCentre 5687 Family 10A Status Indicator RAPs Figure 3 Circuit diagram ...
Page 566: ...August 2007 2 374 WorkCentre 5687 Family 11H 120 11J 120 Status Indicator RAPs ...
Page 882: ...August 2007 2 690 WorkCentre 5687 Family 14B Status Indicator RAPs Figure 2 Circuit diagram ...
Page 884: ...August 2007 2 692 WorkCentre 5687 Family 14C Status Indicator RAPs Figure 2 Circuit diagram ...
Page 887: ...August 2007 2 695 WorkCentre 5687 Family 14D Status Indicator RAPs Figure 2 Circuit diagram ...
Page 888: ...August 2007 2 696 WorkCentre 5687 Family 14D Status Indicator RAPs ...
Page 891: ...August 2007 2 699 WorkCentre 5687 Family 16A Status Indicator RAPs Figure 3 Circuit diagram ...
Page 898: ...August 2007 2 706 WorkCentre 5687 Family 19 409 19 710 19 711 Status Indicator RAPs ...
Page 992: ...August 2007 3 2 WorkCentre 5687 Family Image Quality RAPs ...
Page 1020: ...August 2007 3 30 WorkCentre 5687 Family IQS 8 Image Quality RAPs ...
Page 1026: ...August 2007 4 6 WorkCentre 5687 Family Repairs Adjustments ...
Page 1050: ...August 2007 4 30 WorkCentre 5687 Family REP 2 3 Repairs Adjustments ...
Page 1074: ...August 2007 4 54 WorkCentre 5687 Family REP 4 4 Repairs Adjustments ...
Page 1178: ...August 2007 4 158 WorkCentre 5687 Family REP 8 38 Repairs Adjustments ...
Page 1192: ...August 2007 4 172 WorkCentre 5687 Family REP 9 10 Repairs Adjustments ...
Page 1616: ...August 2007 4 596 WorkCentre 5687 Family REP 14 13B REP 14 14B Repairs Adjustments ...
Page 1622: ...August 2007 4 602 WorkCentre 5687 Family ADJ 3 1 ADJ 3 2 Repairs Adjustments ...
Page 1636: ...August 2007 4 616 WorkCentre 5687 Family ADJ 4 1 Repairs Adjustments ...
Page 1644: ...August 2007 4 624 WorkCentre 5687 Family ADJ 5 7 Repairs Adjustments ...
Page 1654: ...August 2007 4 634 WorkCentre 5687 Family ADJ 8 1 Repairs Adjustments ...
Page 1663: ...August 2007 4 643 WorkCentre 5687 Family ADJ 9 5 Repairs Adjustments Figure 1 Test pattern 15 ...
Page 1664: ...August 2007 4 644 WorkCentre 5687 Family ADJ 9 5 Repairs Adjustments ...
Page 1668: ...August 2007 4 648 WorkCentre 5687 Family ADJ 11 4 110 Repairs Adjustments ...
Page 1688: ...August 2007 4 668 WorkCentre 5687 Family ADJ 11 10 170 Repairs Adjustments ...
Page 1708: ...August 2007 4 688 WorkCentre 5687 Family ADJ 14 1A Repairs Adjustments ...
Page 1712: ...August 2007 4 692 WorkCentre 5687 Family ADJ 14 3B Repairs Adjustments ...
Page 1716: ...August 2007 5 4 WorkCentre 5687 Family Parts Lists ...
Page 1894: ...August 2007 6 2 WorkCentre 5687 Family General Procedures Information ...
Page 1952: ...August 2007 6 60 WorkCentre 5687 Family GP 26 General Procedures Information ...
Page 1996: ...August 2007 6 104 WorkCentre 5687 Family dC131b General Procedures Information ...
Page 2024: ...August 2007 6 132 WorkCentre 5687 Family dC131c General Procedures Information ...
Page 2052: ...August 2007 6 160 WorkCentre 5687 Family dC131d General Procedures Information ...
Page 2080: ...August 2007 6 188 WorkCentre 5687 Family dC131e General Procedures Information ...
Page 2110: ...August 2007 6 218 WorkCentre 5687 Family dC131f General Procedures Information ...
Page 2140: ...August 2007 6 248 WorkCentre 5687 Family dC131g General Procedures Information ...
Page 2170: ...August 2007 6 278 WorkCentre 5687 Family dC131h General Procedures Information ...
Page 2234: ...August 2007 7 2 WorkCentre 5687 Family Wiring Data ...
Page 2264: ...August 2007 7 32 WorkCentre 5687 Family PJ Locations Wiring Data ...
Page 2316: ...August 2007 7 84 WorkCentre 5687 Family Wiring Diagrams Wiring Data ...
Page 2318: ...August 2007 8 2 WorkCentre 5687 Family Accessories ...
Page 2320: ...August 2007 8 4 WorkCentre 5687 Family ACC 1 Accessories ...