August 2007
2-81
WorkCentre 5687 Family
03-360, 03-408 to 03-410, 03-418
Status Indicator RAPs
03-360, 03-408 to 03-410, 03-418 IOT to Output Device Error
RAP
03-360 The IOT to output device communications have failed.
03-408 The IOT has failed to detect the OCT at power on.
03-410 The system failed to detect the output device at power on.
03-418 The system has detected that the output device software is not compatible with the
image processing software.
Initial Actions
WARNING
Switch off the electricity to the machine, GP 14. Disconnect the power cord from the
customer supply while performing tasks that do not need electricity. Electricity can
cause death or injury. Moving parts can cause injury.
•
1K LCSS Only. Un-dock the 1K LCSS from the machine, refer to REP 11.11-120 1K
LCSS Removal. Check that the docking actuator, PL 11.102 Item 7 is correctly installed.
•
2K LCSS Only. Perform REP 11.13-110 LCSS Un-docking. Check that the docking actu-
ator, PL 11.4 Item 7 is correctly installed.
•
HCSS Only. Perform REP 11.19-130 HCSS Un-docking. Check that the docking actuator,
PL 11.34 Item 4 is correctly installed.
•
HCSS BM Only. Perform REP 11.13-170 HCSS BM Un-docking. Check that the docking
actuator, PL 11.64 Item 4 is correctly installed.
•
HVF and HVF BM Only. Perform 11-300-171, 11-302-171, 11-303-171, HVF Un-docking
RAP. Check that the docking actuator, PL 11.130 Item 17, is correctly installed.
•
Switch off the machine, then switch on the machine, GP 14.
•
Ensure the output device power cord is connected to PJ22 on the Power and Control
Module.
•
Check the fault history file for other 03-XXX fault codes. If the 03-XXX fault codes occur
randomly, the cause may be due to electrical noise. Go to OF10 intermittent Failure RAP.
Procedure
CAUTION
Do not connect the output device power cord directly to the AC wall outlet. The output device
cannot operate without the machine. The machine controls the distribution of electricity to the
output device for correct power on and power off sequencing.
NOTE: No parts of the OCT are spared. Where necessary, install a new OCT, PL 12.10 Item 2.
NOTE: Figure 1 and Figure 2 show the external connections to the output devices.
1.
As necessary, ensure that the connectors that follow are correctly and securely con-
nected:
•
OCT Only. P/J495 on the OCT PWB, P/J151 on the Power and Control Module and
P/J11 on the IOT PWB.
•
1K LCSS Only. P/J3 on the 1K LCSS, P/J151 on the Power and Control Module
and P/J11 on the IOT PWB.
•
2K LCSS Only. P/J301 on the 2K LCSS PWB, P/J151 on the Power and Control
Module and P/J11 on the IOT PWB.
2.
Go to Flag 1 and Flag 2. Check the harnesses. Repair as necessary, GP 7.
3.
Perform the OF7 IOT PWB Diagnostics RAP.
4.
OCT Only. If the problem persists install a new OCT, PL 12.10 Item 2.
5.
1K LCSS Only. Perform the following:
•
Go to the 11C-120 1K LCSS Power Distribution RAP. Check the +5V and +24V sup-
ply from the power supply module to the 1K LCSS PWB. Ensure that the voltages
are steady.
•
Ensure that there is a good ground continuity between the power supply module, PL
11.124 Item 2 and the 1K LCSS frame.
•
Install new components as necessary:
–
Power supply module, PL 11.124 Item 2.
–
1K LCSS PWB, PL 11.124 Item 1.
6.
2K LCSS Only. Perform the following:
•
Remove fuse F1 from the 2K LCSS PWB. Check the fuse. If the fuse is good, re-
install the fuse. If fuse F1 is blown, install a new 2K LCSS PWB, PL 11.26 Item 1.
•
Go to the 11D-110 2K LCSS Power Distribution RAP. Check the +5V and +24V sup-
ply from the power supply module to the 2K LCSS PWB. Ensure that the voltages
are steady.
•
Ensure that there is a good ground continuity between the power supply module, PL
11.26 Item 2 and the 2K LCSS frame.
•
Install new components as necessary:
–
Power supply module, PL 11.26 Item 2.
–
2K LCSS PWB, PL 11.26 Item 1
7.
HCSS Only. Perform the following:
•
Go to the 11C-130 HCSS Power Distribution RAP. Check the +5V and +24V supply
from the power supply module to the HCSS PWB. Ensure that the voltages are
steady.
•
Ensure that there is a good ground contact between the power supply module, PL
11.56 Item 2 and the HCSS frame.
•
Install new components as necessary:
–
Communications cable, PL 11.56 Item 6.
–
Power supply module, PL 11.56 Item 2.
8.
HCSS BM Only. Perform the following:
•
Go to the 11C-170 HCSS BM Power Generation and Distribution RAP. Check the
+5V and +24V supply from the power supply module to the HCSS PWB. Ensure that
the voltages are steady.
•
Ensure that there is a good ground continuity between the power supply module, PL
11.92 Item 2 and the HCSS BM frame.
•
Install new components as necessary:
–
Communications cable, PL 11.92 Item 6.
–
Power supply module, PL 11.92 Item 2.
9.
HVF and HVF BM Only. Perform the following:
•
Go to the 11A-171 HVF Power Distribution RAP. Check the +5V and +24V supply
from the power supply module to the HVF PWB. Ensure that the voltages are steady.
Summary of Contents for WC5545F
Page 1: ...August 2007 Xerox WorkCentre 5687 Family WC5632 WC5687F Service Manual ...
Page 4: ...August 2007 ii WorkCentre 5687 Family Introduction ...
Page 182: ...August 2007 1 2 WorkCentre 5687 Family Service Call Procedures ...
Page 198: ...August 2007 2 6 WorkCentre 5687 Family Status Indicator RAPs ...
Page 200: ...August 2007 2 8 WorkCentre 5687 Family 01 300 Status Indicator RAPs Figure 2 Circuit diagram ...
Page 202: ...August 2007 2 10 WorkCentre 5687 Family 01 305 Status Indicator RAPs Figure 2 Circuit diagram ...
Page 214: ...August 2007 2 22 WorkCentre 5687 Family 01B Status Indicator RAPs Figure 1 3 3V Return ...
Page 215: ...August 2007 2 23 WorkCentre 5687 Family 01B Status Indicator RAPs Figure 2 3 3V Return ...
Page 217: ...August 2007 2 25 WorkCentre 5687 Family 01B Status Indicator RAPs Figure 3 5V Return ...
Page 218: ...August 2007 2 26 WorkCentre 5687 Family 01B Status Indicator RAPs Figure 4 5V Return ...
Page 220: ...August 2007 2 28 WorkCentre 5687 Family 01B Status Indicator RAPs Figure 5 12V Return ...
Page 222: ...August 2007 2 30 WorkCentre 5687 Family 01B Status Indicator RAPs Figure 6 24V Return ...
Page 223: ...August 2007 2 31 WorkCentre 5687 Family 01B Status Indicator RAPs Figure 7 24V Return ...
Page 224: ...August 2007 2 32 WorkCentre 5687 Family 01B Status Indicator RAPs Figure 8 24V Return ...
Page 227: ...August 2007 2 35 WorkCentre 5687 Family 01C Status Indicator RAPs Figure 4 AC circuit diagram ...
Page 254: ...August 2007 2 62 WorkCentre 5687 Family 01K Status Indicator RAPs Figure 2 Circuit diagram ...
Page 260: ...August 2007 2 68 WorkCentre 5687 Family 03 310 Status Indicator RAPs Figure 1 Circuit diagram ...
Page 280: ...August 2007 2 88 WorkCentre 5687 Family 03 366 Status Indicator RAPs Figure 1 Circuit diagram ...
Page 284: ...August 2007 2 92 WorkCentre 5687 Family 03 374 Status Indicator RAPs Figure 1 Circuit diagram ...
Page 287: ...August 2007 2 95 WorkCentre 5687 Family 03 397 Status Indicator RAPs Figure 1 Circuit diagram ...
Page 290: ...August 2007 2 98 WorkCentre 5687 Family 03 412 Status Indicator RAPs Figure 1 Circuit diagram ...
Page 298: ...August 2007 2 106 WorkCentre 5687 Family 03A 03B Status Indicator RAPs ...
Page 300: ...August 2007 2 108 WorkCentre 5687 Family 04A Status Indicator RAPs Figure 2 Circuit diagram ...
Page 329: ...August 2007 2 137 WorkCentre 5687 Family 05J Status Indicator RAPs Figure 3 Circuit diagram ...
Page 332: ...August 2007 2 140 WorkCentre 5687 Family 05K Status Indicator RAPs Figure 3 Circuit diagram ...
Page 338: ...August 2007 2 146 WorkCentre 5687 Family 06 350 Status Indicator RAPs ...
Page 376: ...August 2007 2 184 WorkCentre 5687 Family 07G Status Indicator RAPs Figure 2 Circuit diagram ...
Page 476: ...August 2007 2 284 WorkCentre 5687 Family 10A Status Indicator RAPs Figure 3 Circuit diagram ...
Page 566: ...August 2007 2 374 WorkCentre 5687 Family 11H 120 11J 120 Status Indicator RAPs ...
Page 882: ...August 2007 2 690 WorkCentre 5687 Family 14B Status Indicator RAPs Figure 2 Circuit diagram ...
Page 884: ...August 2007 2 692 WorkCentre 5687 Family 14C Status Indicator RAPs Figure 2 Circuit diagram ...
Page 887: ...August 2007 2 695 WorkCentre 5687 Family 14D Status Indicator RAPs Figure 2 Circuit diagram ...
Page 888: ...August 2007 2 696 WorkCentre 5687 Family 14D Status Indicator RAPs ...
Page 891: ...August 2007 2 699 WorkCentre 5687 Family 16A Status Indicator RAPs Figure 3 Circuit diagram ...
Page 898: ...August 2007 2 706 WorkCentre 5687 Family 19 409 19 710 19 711 Status Indicator RAPs ...
Page 992: ...August 2007 3 2 WorkCentre 5687 Family Image Quality RAPs ...
Page 1020: ...August 2007 3 30 WorkCentre 5687 Family IQS 8 Image Quality RAPs ...
Page 1026: ...August 2007 4 6 WorkCentre 5687 Family Repairs Adjustments ...
Page 1050: ...August 2007 4 30 WorkCentre 5687 Family REP 2 3 Repairs Adjustments ...
Page 1074: ...August 2007 4 54 WorkCentre 5687 Family REP 4 4 Repairs Adjustments ...
Page 1178: ...August 2007 4 158 WorkCentre 5687 Family REP 8 38 Repairs Adjustments ...
Page 1192: ...August 2007 4 172 WorkCentre 5687 Family REP 9 10 Repairs Adjustments ...
Page 1616: ...August 2007 4 596 WorkCentre 5687 Family REP 14 13B REP 14 14B Repairs Adjustments ...
Page 1622: ...August 2007 4 602 WorkCentre 5687 Family ADJ 3 1 ADJ 3 2 Repairs Adjustments ...
Page 1636: ...August 2007 4 616 WorkCentre 5687 Family ADJ 4 1 Repairs Adjustments ...
Page 1644: ...August 2007 4 624 WorkCentre 5687 Family ADJ 5 7 Repairs Adjustments ...
Page 1654: ...August 2007 4 634 WorkCentre 5687 Family ADJ 8 1 Repairs Adjustments ...
Page 1663: ...August 2007 4 643 WorkCentre 5687 Family ADJ 9 5 Repairs Adjustments Figure 1 Test pattern 15 ...
Page 1664: ...August 2007 4 644 WorkCentre 5687 Family ADJ 9 5 Repairs Adjustments ...
Page 1668: ...August 2007 4 648 WorkCentre 5687 Family ADJ 11 4 110 Repairs Adjustments ...
Page 1688: ...August 2007 4 668 WorkCentre 5687 Family ADJ 11 10 170 Repairs Adjustments ...
Page 1708: ...August 2007 4 688 WorkCentre 5687 Family ADJ 14 1A Repairs Adjustments ...
Page 1712: ...August 2007 4 692 WorkCentre 5687 Family ADJ 14 3B Repairs Adjustments ...
Page 1716: ...August 2007 5 4 WorkCentre 5687 Family Parts Lists ...
Page 1894: ...August 2007 6 2 WorkCentre 5687 Family General Procedures Information ...
Page 1952: ...August 2007 6 60 WorkCentre 5687 Family GP 26 General Procedures Information ...
Page 1996: ...August 2007 6 104 WorkCentre 5687 Family dC131b General Procedures Information ...
Page 2024: ...August 2007 6 132 WorkCentre 5687 Family dC131c General Procedures Information ...
Page 2052: ...August 2007 6 160 WorkCentre 5687 Family dC131d General Procedures Information ...
Page 2080: ...August 2007 6 188 WorkCentre 5687 Family dC131e General Procedures Information ...
Page 2110: ...August 2007 6 218 WorkCentre 5687 Family dC131f General Procedures Information ...
Page 2140: ...August 2007 6 248 WorkCentre 5687 Family dC131g General Procedures Information ...
Page 2170: ...August 2007 6 278 WorkCentre 5687 Family dC131h General Procedures Information ...
Page 2234: ...August 2007 7 2 WorkCentre 5687 Family Wiring Data ...
Page 2264: ...August 2007 7 32 WorkCentre 5687 Family PJ Locations Wiring Data ...
Page 2316: ...August 2007 7 84 WorkCentre 5687 Family Wiring Diagrams Wiring Data ...
Page 2318: ...August 2007 8 2 WorkCentre 5687 Family Accessories ...
Page 2320: ...August 2007 8 4 WorkCentre 5687 Family ACC 1 Accessories ...