Xerox WC5545F, Service Manual

Page: 846 / 2320

August 2007
2-654
WorkCentre 5687 Family
11E-171, 11F-171
Status Indicator RAPs
11E-171 Copy Damage in the HVF BM RAP
Use this RAP to identify and correct the causes of copy damage in the HVF BM.
Procedure
WARNING
Switch off the electricity to the machine, GP 14. Disconnect the power cord. Electricity
can cause death or injury. Moving parts can cause injury.
Check the following:
• Check the alignment between the IOT and the HVF BM, ADJ 11.1-171.
• Look for paper fragments in the HVF BM paper path. Paper fragments can move through
the IOT and HVF BM paper path without causing a problem until they finally wedge them-
selves at some point. A likely place for a fragment of paper to be wedged is at the hole
punch assembly, where the top and bottom guides form the narrowest part of the paper
path.
• Ensure that the diverter gate solenoid, PL 11.150 Item 16, operates correctly and has it’s
full movement.
• Ensure that the hole punches park at the fully open position. If they protrude, even
slightly, a jam will occur in the narrow paper path of the hole punch. Refer to the 11-044-
171 to 11-047-171 Punch Head Position RAP.
• Check that all the idler rolls in the HVF BM paper path are free to rotate, particularly those
on the jam clearance guides. Refer to ADJ 4.1 Machine Lubrication.
• Make sure that the jam clearance guides 5a, 5b and 5d close and latch correctly.
• Check that the paper path ribs of the jam clearance guide 5b, PL 11.161 Item 7 and the
exit path PL 11.168 are free of scores and nicks. Check also for contamination and glue
from label stock.
• Make sure that the compiler carriage tampers move to the correct paper size.
• Check that the paper size reported on the user interface corresponds to the actual paper
size loaded in the trays, refer to the 07D Tray 1 and 2 Wrong Size Paper RAP.
• Make sure that the BM tampers move to the correct paper size, refer to the 11-066-171,
11-384-171 HVF BM Tamper Failure RAP.
• Ensure that the BM paper guide, PL 11.161 Item 7, closes and latches correctly.
• If the top sheet of paper is being been torn from booklets, check that the components in
the lower crease roll gear and clutch assembly are correctly installed. Refer to the
replacement procedure in REP 11.52-171 BM Crease Rolls, Gears and Bearings.
• If heavy-weight paper is used, the paper can stop in the vertical transport and cause a 10-
126 fault. The fault is caused when the vertical transport motor is over loaded. Check the
position of the jam clearance guide 5a6a and 5B. Check the vertical transport rolls and
bearings for contamination. If necessary remove and clean the drive shaft and the bear-
ings. If the problem continues then install a new transport motor,.
11F-171 Mis-Registration in Stapled and Unstapled Sets
RAP
Use this RAP to identify and correct the causes of mis-registration in stapled sets, resulting in
staples missing some sheets in the set, or poorly registered non-stapled sets.
Procedure
WARNING
Switch off the electricity to the machine, GP 14. Disconnect the power cord. Electricity
can cause death or injury. Moving parts can cause injury.
A probable cause of mis-registration is the condition of the paper and/or damage such as, curl,
wrinkle, creases, dog ears, etc.
• Curl, wrinkle and creases are probably caused in the IOT, go to the IQ1 Image Quality
Entry RAP.
• For other copy / print damage and dog ears, go to the 11E-171 Copy Damage in the HVF
BM RAP.
Check the following:
• Check the alignment between the IOT and the HVF BM, ADJ 11.1-171.
• Turn over the paper stack in the tray in use.
• Use a new ream of paper in the tray in use.
• Paper type, especially recycled paper, can lead to registration problems. Try changing to
a different brand or type of paper.
• Ensure that the guides in the paper trays are correctly set and reported on the UI for the
paper size loaded, refer to the 07D Tray 1 and 2 Wrong Size Paper RAP.
• Check that paper type is set correctly. If heavyweight paper is used but not set in the UI,
the compiler capacity can be exceeded.
• Check for obstructions in the compiler.
• Ensure the paddle roll mechanism in the eject housing operating correctly, refer to the 11-
024-171, 11-026-171 Paddle Roll Position RAP.
• Make sure that the compiler carriage tampers move to the correct paper size.
• Make sure that the BM tampers move to the correct paper size, refer to 11-066-171, 11-
384-171 HVF BM Tamper Failure RAP.