Xerox WC5545F, Service Manual

Page: 970 / 2320

August 2007
2-778
WorkCentre 5687 Family
OF4b
Status Indicator RAPs
Software cycling control
fault. Printing is unavail-
able. If fault persists, call
for assistance. Touch
Ignore Error to use other
services / Printing is
unavailable 03-560 Laser on without printing. Fault
03-396 raised Perform 03-395, 396,
852, 853 RAP
Software option codes do
not match 16-552 Network controller - the flag in
system manager is not in sync.
with the network controller PM Switch off the
machine then switch
on the machine, GP
14.
Software upgrade complet-
ing - please wait 03-537 IOT software upgrade status None
Some finishing features are
unavailable. Check for
obstructions in the finisher 11-903 Compiler carriage or stapling
fault Clear the paper jam.
Switch off the
machine then switch
on the machine, GP
14. Perform 11-364-
110 RAP for LCSS,
11-120-130, 11-122-
130 RAP for HCSS,
11-364-130, 11-370-
130 RAP for HCSS,
11-120-170, 11-122-
170 RAP for HCSS
BM, 11-364-170, 11-
370-170 RAP for
HCSS BM
Some finishing features are
unavailable. Check for
obstructions in the stapler. 11-912 Stapler unit 1 fails to move Clear obstruction from
stapler. Perform 11-
053-110, 11-370-110
RAP for LCSS, 11-
053-130, 11-370-130
RAP for HCSS, 11-
053-170, 11-370-170
RAP for HCSS BM
Some network services
unavailable. Please notify
machine administrator 16-560 Some processes on the net-
work controller have failed Reset network con-
troller
Some network services
unavailable. Please notify
machine administrator 16-581 The network controller diagnos-
tic service process has stopped Reset network con-
troller
Some network services
unavailable. Please notify
machine administrator 16-582 The network controller authen-
tication SPI process has
stopped Reset network con-
troller
Table 4 Status messages S to W
UI Message
Status
Code
Reason for Message Reference / Action
Some network services
unavailable. Please notify
machine administrator 16-588 The network controller sub-
agent process has failed Reset network con-
troller
Some network services
unavailable. Please notify
machine administrator 16-590 The network controller connec-
tivity configuration process has
failed Reset network con-
troller
Some network services
unavailable. Please notify
the machine administrator 16-501 Not enough memory on the
image processing for JBA Network controller or
image processing
reset manually initi-
ated by customer
Some network services
unavailable. Please notify
the machine administrator 16-504 Dynamic domain name regis-
tration process failed Network controller
reset manually initi-
ated by customer
Some network services
unavailable. Please notify
the machine administrator 16-505 Insufficient memory for E-mail More physical mem-
ory needs to be added
to the platform
Some network services
unavailable. Please notify
the machine administrator 16-507 Service location protocol pro-
cess failed Network controller
reset manually initi-
ated by customer
Some network services
unavailable. Please notify
the machine administrator 16-508 Autonet address resolution did
not work Network controller
reset manually initi-
ated by customer
Some network services
unavailable. Please notify
the machine administrator 16-509 Insufficient memory for internet
fax Network controller
reset manually initi-
ated by customer
Some network services
unavailable. Please notify
the machine administrator 16-510 E-mail process failed Network controller
reset manually initi-
ated by customer
Some network services
unavailable. Please notify
the machine administrator 16-511 Internet fax process failed Network controller
reset manually initi-
ated by customer
Some network services
unavailable. Please notify
the machine administrator 16-512 USB printer port process failed Network controller
reset manually initi-
ated by customer
Some network services
unavailable. Please notify
the machine administrator 16-513 Simple service discovery proto-
col failed Network controller
reset manually initi-
ated by customer
Some network services
unavailable. Please notify
the machine administrator 16-514 Post office protocol (for
inbound IFAX messages) pro-
cess failed Network controller
reset manually initi-
ated by customer
Some network services
unavailable. Please notify
the machine administrator 16-517 SMTP process failed Network controller
reset manually initi-
ated by customer
Some network services
unavailable. Please notify
the machine administrator. 16-599 Raw TCP/IP printing (port
9100) process failed. Network controller
reset manually initi-
ated by customer
Table 4 Status messages S to W
UI Message
Status
Code
Reason for Message Reference / Action