Xerox WC5545F, Service Manual

Page: 957 / 2320

August 2007
2-765
WorkCentre 5687 Family
OF4b
Status Indicator RAPs
OF4b Status Messages in Alphabetical Order
Status Message Tables
The status message tables contain all the messages to which a status code can be attributed.
• Table 1 Status Messages A to F.
• Table 2 Status Messages G to N.
• Table 3 Status Messages O to R.
• Table 4 Status Messages S to W.
Table 1 Status messages A to F
UI Message
Status
Code
Reason for Message Reference / Action
A fax memory error has
occurred. Contact your sys-
tem administrator. 20-558 When fault 20-322 is raised When fault 20-322 is
cleared. Perform 20-
322 RAP
A fax service error has
occurred. Fax line 2 is
unavailable. Fax line 1is
still available. Contact your
system administrator. 20-550 Extended card failure detected Install a new extender
card and reboot
A fax service error has
occurred. Press the power
button on the left side of the
machine and choose quick
restart. If fault persists, call
for assistance. 20-556 Basic card failure detected Switch off the
machine, then switch
on the machine, GP
14.
A fax service error has
occurred. Press the power
button on the left side of the
machine and choose quick
restart. If fault persists, call
for assistance. 20-559 When fault 20-320 is raised When fault 20-320 is
cleared. Perform 20-
320 RAP
A Fax Service error has
occurred. Fax line 2 is
unavailable. Fax line 1 is
still available. Contact your
System Administrator. 03-589 Extended Fax not detected or
confirmed. Perform 20A RAP
A Fax Service error has
occurred. Press the power
button on the left side of the
machine and choose Quick
Restart. If fault persists,
please call for assistance. 03-590 Fax POST failure status Perform 20A RAP
A Fax Service error has
occurred. Press the power
button on the left side of the
machine and choose Quick
Restart. If fault persists,
please call for assistance. 20-570 When the fault 20-342 is raised Perform 20-342 RAP
A Fax Service error has
occurred. Press the power
button on the left side of the
machine and choose Quick
Restart. If fault persists,
please call for assistance. 20-571 When the fault 20-339 is raised Perform 20-331, 20-
339, 20-341 RAP
A Fax Service error has
occurred. Press the power
button on the left side of the
machine and choose Quick
Restart. If fault persists,
please call for assistance. 20-572 When the fault 20-340 is raised Perform 20-332, 20-
340 RAP
A nonstandard document
has been detected. It will
be scanned to match the
closest standard size 05-504 A document length is detected
during the document feed cycle
that is not consistent with the
document size assumed by the
DADH sensors and the market
region settings Cleared when job
cancelled or com-
pleted. Perform 05C
RAP
Accounting out of memory.
Please notify machine
administrator 16-551 Network controller - accounting
log is full or a hard disk full
state exists Accounting Adminis-
trator needs to
retrieve accounting
data log from the sys-
tem
Accounting problem.
Please notify machine
administrator 16-543 Network controller - authoriza-
tion file on the system is cor-
rupted. No jobs can be
authorized. Authorization should
be disabled until the
accounting SA can
purge and reload the
authorization data-
base
Additional memory required
to support fax. Please
notify machine administra-
tor 16-555 Network controller - not enough
physical memory is configured
on the platform to support lan
fax Add memory
Additional memory
required. Please call for
assistance 16-553 Network controller - not enough
physical memory is configured
on the platform to support scan
to file Add memory
Adjust position of Tray 1
before proceeding 07-506 Tray 1 guides moved out of
‘fixed’ position Tray 1 is opened or
guides set to the
‘fixed’ position
Adjust position of Tray 2
before proceeding 07-507 Tray 2 guides moved out of
‘fixed’ position Tray 2 is opened or
guides set to the
‘fixed’ position
Table 1 Status messages A to F
UI Message
Status
Code
Reason for Message Reference / Action