Xerox WC5545F, Service Manual

Page: 1900 / 2320

August 2007
6-8
WorkCentre 5687 Family
GP 2, GP 3
General Procedures & Information
NOTE: The finisher status code extensions are not normally visible. Throughout this manual,
the code extension 171 is used for all HVF variants.
Machine Status Button Fault History
The most recent fault and status codes can be displayed on the UI by pressing the ‘Machine
Status’ button. Touch the ‘Faults’ tab on the UI, then touch, as appropriate:
• All Faults.
• Active Messages - status codes and a status message.
• Event Log.
Diagnostics Fault History
Description
The diagnostics Fault History window contains two options:
1. Last 40 faults - Displays the last 40 faults in time or code order. Displays a selected fault
in detail. Permits deletion of the entire history file.
2. Fault Counters - Displays the title buttons for the faults separated into chains. Selection of
a chain will display the fault detail.
NOTE: Categories that do not exist on the machine will not be displayed.
When a paper jams fault chain is selected and the OK button is touched, the details will be
shown for the selected chain. A ‘Rate’ button is displayed. Touch the ‘Rate’ button to show the
jam rate per million sheets fed (fault counter x 1 000 000 divided by sheets fed).
GP 3 Service Information
Purpose
To provide machine hardware and software information.
Service Information From The Diagnostic Screen
Enter Diagnostics, GP 1, select the Service Information tab. This gives the following options:
• Machine Serial Number. See Machine Serial Number
• Images Since Last Call
• Network IP Address
• System Administration Passcode
• Software Versions
– System Set
– SIP Bootcode
– Software Upgrade
– SIP Application
– SIP IPP
– Network Controller
– GUI Bootcode
– GUI Application
– GUI VxWorks
– GUI Software Upgrade
– Document Handler Application
– Output Device Application
– Image Output Terminal Bootstrap
– Image Output Terminal Bootloader
– Image Output Terminal Application
– Scanner Application
– Tray 3 and 4
– PFM
– Booklet Maker Application
• Billing Counters
Service Information From The UI Machine Information Tab
Press the machine information key to the right of the UI to display the machine information tab.
This gives the following options:
• Machine Details
– Customer Support
– System Configuration
– Supplies Number
– Machine Serial Number. See Machine Serial Number
– Current System Software Version
– Machine Hardware Options Configuration