August 2007
2-508
WorkCentre 5687 Family
11-364-170, 11-370-170
Status Indicator RAPs
11-364-170, 11-370-170 Compiler Carriage Stapling Failure
RAP
11-364-170 Staples in the compiler carriage staple head are not primed.
11-370-170 The compiler carriage stapling unit is not at the home position.
NOTE: The stapling head automatically pre-forms a small number of staples at the front of the
cartridge and is then primed, ready for stapling.
Initial Actions
If stapling has failed, make the following checks:
•
The staple cartridge has staples in it and is correctly installed in the staple head.
•
The leading staples in the staple head have been primed.
•
Check that the sheets of staples in the cartridge are feeding one at a time. If staple sheets
overlap, they will jam in the cartridge. If necessary, install a new staple cartridge, PL 26.10
Item 11.
Procedure
Figure 1. Check that the staple head unit 1 is correctly installed.
NOTE: The sensors Q11-360, Q11-362, Q11-363 and Q11-364 are integral to the staple head
unit and although they can be checked they are not separately spared.
Go to Flag 1. +5V is available at PJ459 between pins 5 and 6, also between Pins 10 and 6
on staple head unit 1.
Y
N
Check the wiring between PJ459 and P/J414. The wiring is good.
Y
N
Repair the wiring, REP 1.2.
Install a new carriage PWB, PL 11.72 Item 5.
Enter dC330, code 11-360 to monitor the SH1 home sensor Q11-360, stack the code 11-050 to
cycle the staple head. The display changes.
Y
N
Go to Flag 4, check for a change in signal level at P/J423 pin 4, while code 11-050 is run-
ning. The signal level changes.
Y
N
Check the wiring between P/J423 pin 4 and the staple head unit. Check also for
continuity on the carriage PWB between P/J411 pin 4 and P/J414 pin 9. The wir-
ing is good.
Y
N
Repair the wiring, REP 1.2 or install a new carriage PWB, PL 11.72 Item 5.
Install a new staple head 1 unit, PL 11.72 Item 4.
Install a new HCSS PWB, PL 11.92 Item 5.
Enter dC330, code 11-361, actuate the SU1 paper sensor, Q11-361. The display changes.
Y
N
Go to Flag 2. Check the sensor.
Refer to:
•
GP 11, How to Check a Sensor.
•
P/J405, Carriage PWB.
•
Power Distribution RAP 11C-170.
Install new components as necessary:
•
Carriage PWB, PL 11.72 Item 5.
•
SU1 paper sensor, PL 11.72 Item 8.
Enter dC330, code 11-362, actuate the SH1 low staples sensor, Q11-362, by removing and
installing the staple cartridge. The display changes.
Y
N
Go to Flag 1, check for a change in signal level at P/J414 pin 7 when Q11-362 is being
actuated. The signal level changes.
Y
N
Check the wiring between P/J414 pin 7 and the staple head unit. The wiring is
good.
Y
N
Repair the wiring REP 1.2.
Check the wiring between P/J412 on the carriage PWB and P/J432 on the HCSS
PWB. The wiring is good.
Y
N
Repair the wiring, REP 1.2.
Install new components as necessary:
•
Carriage PWB, PL 11.72 Item 5.
•
HCSS PWB, PL 11.92 Item 5.
•
Staple head 1 unit, PL 11.72 Item 4.
Check the wiring between P/J412 on the carriage PWB and P/J432 on the HCSS PWB.
The wiring is good.
Y
N
Repair the wiring, REP 1.2.
Install new components as necessary:
•
Carriage PWB, PL 11.72 Item 5.
•
HCSS PWB, PL 11.92 Item 5.
Enter dC330, code 11-363 actuate the SH1 cartridge sensor, Q11-363, by removing and install-
ing the staple cartridge. The display changes.
Y
N
Check for a change in signal level at P/J414 pin 8 when Q11-363 is being actuated. The
signal level changes.
Y
N
Check the wiring between P/J414 pin 8 and the staple head unit. The wiring is
good.
Y
N
A
B
C
Summary of Contents for WC5545F
Page 1: ...August 2007 Xerox WorkCentre 5687 Family WC5632 WC5687F Service Manual ...
Page 4: ...August 2007 ii WorkCentre 5687 Family Introduction ...
Page 182: ...August 2007 1 2 WorkCentre 5687 Family Service Call Procedures ...
Page 198: ...August 2007 2 6 WorkCentre 5687 Family Status Indicator RAPs ...
Page 200: ...August 2007 2 8 WorkCentre 5687 Family 01 300 Status Indicator RAPs Figure 2 Circuit diagram ...
Page 202: ...August 2007 2 10 WorkCentre 5687 Family 01 305 Status Indicator RAPs Figure 2 Circuit diagram ...
Page 214: ...August 2007 2 22 WorkCentre 5687 Family 01B Status Indicator RAPs Figure 1 3 3V Return ...
Page 215: ...August 2007 2 23 WorkCentre 5687 Family 01B Status Indicator RAPs Figure 2 3 3V Return ...
Page 217: ...August 2007 2 25 WorkCentre 5687 Family 01B Status Indicator RAPs Figure 3 5V Return ...
Page 218: ...August 2007 2 26 WorkCentre 5687 Family 01B Status Indicator RAPs Figure 4 5V Return ...
Page 220: ...August 2007 2 28 WorkCentre 5687 Family 01B Status Indicator RAPs Figure 5 12V Return ...
Page 222: ...August 2007 2 30 WorkCentre 5687 Family 01B Status Indicator RAPs Figure 6 24V Return ...
Page 223: ...August 2007 2 31 WorkCentre 5687 Family 01B Status Indicator RAPs Figure 7 24V Return ...
Page 224: ...August 2007 2 32 WorkCentre 5687 Family 01B Status Indicator RAPs Figure 8 24V Return ...
Page 227: ...August 2007 2 35 WorkCentre 5687 Family 01C Status Indicator RAPs Figure 4 AC circuit diagram ...
Page 254: ...August 2007 2 62 WorkCentre 5687 Family 01K Status Indicator RAPs Figure 2 Circuit diagram ...
Page 260: ...August 2007 2 68 WorkCentre 5687 Family 03 310 Status Indicator RAPs Figure 1 Circuit diagram ...
Page 280: ...August 2007 2 88 WorkCentre 5687 Family 03 366 Status Indicator RAPs Figure 1 Circuit diagram ...
Page 284: ...August 2007 2 92 WorkCentre 5687 Family 03 374 Status Indicator RAPs Figure 1 Circuit diagram ...
Page 287: ...August 2007 2 95 WorkCentre 5687 Family 03 397 Status Indicator RAPs Figure 1 Circuit diagram ...
Page 290: ...August 2007 2 98 WorkCentre 5687 Family 03 412 Status Indicator RAPs Figure 1 Circuit diagram ...
Page 298: ...August 2007 2 106 WorkCentre 5687 Family 03A 03B Status Indicator RAPs ...
Page 300: ...August 2007 2 108 WorkCentre 5687 Family 04A Status Indicator RAPs Figure 2 Circuit diagram ...
Page 329: ...August 2007 2 137 WorkCentre 5687 Family 05J Status Indicator RAPs Figure 3 Circuit diagram ...
Page 332: ...August 2007 2 140 WorkCentre 5687 Family 05K Status Indicator RAPs Figure 3 Circuit diagram ...
Page 338: ...August 2007 2 146 WorkCentre 5687 Family 06 350 Status Indicator RAPs ...
Page 376: ...August 2007 2 184 WorkCentre 5687 Family 07G Status Indicator RAPs Figure 2 Circuit diagram ...
Page 476: ...August 2007 2 284 WorkCentre 5687 Family 10A Status Indicator RAPs Figure 3 Circuit diagram ...
Page 566: ...August 2007 2 374 WorkCentre 5687 Family 11H 120 11J 120 Status Indicator RAPs ...
Page 882: ...August 2007 2 690 WorkCentre 5687 Family 14B Status Indicator RAPs Figure 2 Circuit diagram ...
Page 884: ...August 2007 2 692 WorkCentre 5687 Family 14C Status Indicator RAPs Figure 2 Circuit diagram ...
Page 887: ...August 2007 2 695 WorkCentre 5687 Family 14D Status Indicator RAPs Figure 2 Circuit diagram ...
Page 888: ...August 2007 2 696 WorkCentre 5687 Family 14D Status Indicator RAPs ...
Page 891: ...August 2007 2 699 WorkCentre 5687 Family 16A Status Indicator RAPs Figure 3 Circuit diagram ...
Page 898: ...August 2007 2 706 WorkCentre 5687 Family 19 409 19 710 19 711 Status Indicator RAPs ...
Page 992: ...August 2007 3 2 WorkCentre 5687 Family Image Quality RAPs ...
Page 1020: ...August 2007 3 30 WorkCentre 5687 Family IQS 8 Image Quality RAPs ...
Page 1026: ...August 2007 4 6 WorkCentre 5687 Family Repairs Adjustments ...
Page 1050: ...August 2007 4 30 WorkCentre 5687 Family REP 2 3 Repairs Adjustments ...
Page 1074: ...August 2007 4 54 WorkCentre 5687 Family REP 4 4 Repairs Adjustments ...
Page 1178: ...August 2007 4 158 WorkCentre 5687 Family REP 8 38 Repairs Adjustments ...
Page 1192: ...August 2007 4 172 WorkCentre 5687 Family REP 9 10 Repairs Adjustments ...
Page 1616: ...August 2007 4 596 WorkCentre 5687 Family REP 14 13B REP 14 14B Repairs Adjustments ...
Page 1622: ...August 2007 4 602 WorkCentre 5687 Family ADJ 3 1 ADJ 3 2 Repairs Adjustments ...
Page 1636: ...August 2007 4 616 WorkCentre 5687 Family ADJ 4 1 Repairs Adjustments ...
Page 1644: ...August 2007 4 624 WorkCentre 5687 Family ADJ 5 7 Repairs Adjustments ...
Page 1654: ...August 2007 4 634 WorkCentre 5687 Family ADJ 8 1 Repairs Adjustments ...
Page 1663: ...August 2007 4 643 WorkCentre 5687 Family ADJ 9 5 Repairs Adjustments Figure 1 Test pattern 15 ...
Page 1664: ...August 2007 4 644 WorkCentre 5687 Family ADJ 9 5 Repairs Adjustments ...
Page 1668: ...August 2007 4 648 WorkCentre 5687 Family ADJ 11 4 110 Repairs Adjustments ...
Page 1688: ...August 2007 4 668 WorkCentre 5687 Family ADJ 11 10 170 Repairs Adjustments ...
Page 1708: ...August 2007 4 688 WorkCentre 5687 Family ADJ 14 1A Repairs Adjustments ...
Page 1712: ...August 2007 4 692 WorkCentre 5687 Family ADJ 14 3B Repairs Adjustments ...
Page 1716: ...August 2007 5 4 WorkCentre 5687 Family Parts Lists ...
Page 1894: ...August 2007 6 2 WorkCentre 5687 Family General Procedures Information ...
Page 1952: ...August 2007 6 60 WorkCentre 5687 Family GP 26 General Procedures Information ...
Page 1996: ...August 2007 6 104 WorkCentre 5687 Family dC131b General Procedures Information ...
Page 2024: ...August 2007 6 132 WorkCentre 5687 Family dC131c General Procedures Information ...
Page 2052: ...August 2007 6 160 WorkCentre 5687 Family dC131d General Procedures Information ...
Page 2080: ...August 2007 6 188 WorkCentre 5687 Family dC131e General Procedures Information ...
Page 2110: ...August 2007 6 218 WorkCentre 5687 Family dC131f General Procedures Information ...
Page 2140: ...August 2007 6 248 WorkCentre 5687 Family dC131g General Procedures Information ...
Page 2170: ...August 2007 6 278 WorkCentre 5687 Family dC131h General Procedures Information ...
Page 2234: ...August 2007 7 2 WorkCentre 5687 Family Wiring Data ...
Page 2264: ...August 2007 7 32 WorkCentre 5687 Family PJ Locations Wiring Data ...
Page 2316: ...August 2007 7 84 WorkCentre 5687 Family Wiring Diagrams Wiring Data ...
Page 2318: ...August 2007 8 2 WorkCentre 5687 Family Accessories ...
Page 2320: ...August 2007 8 4 WorkCentre 5687 Family ACC 1 Accessories ...