August 2007
2-337
WorkCentre 5687 Family
11-007-120, 11-008-120, 11-312-120, 11-313-120, 11-
Status Indicator RAPs
11-007-120, 11-008-120, 11-312-120, 11-313-120, 11-319-120
Rear Tamper Move Failure RAP
11-007-120 Rear tamper fails to move to the front position.
11-008-120 Rear tamper fails to move to the rear position.
11-312-120 Rear tamper is not at the front home position.
11-313-120 Rear tamper is not at the rear home position.
11-319-120 Rear tamper is not at the away home position.
NOTE: The away home position is with the rear tamper approximately halfway along it’s travel.
Initial Actions
•
Figure 1. Check for damage or obstructions that would prevent the tamper assembly from
operating correctly. If necessary, install a new tamper assembly, PL 11.112 Item 1.
•
Jams can be caused by removing prints from bin 1 before the machine has finished print-
ing. If the tampers are touched while they are moving, may stall and cause the machine to
shutdown. The resulting shutdown can cause un-clearable jams in the finisher and the
tray 3 and tray 4 to paper path interface.
•
Jams can also be caused if the tray settings do not match the paper in the trays. Make
sure the tray settings are correct.
•
Check the condition and tension of the front tamper drive belt. Tensioning is achieved by a
spring on the motor, the motor should be free to move.
•
If there is a large jam of paper above bin 1 that has obstructed the tampers, this has prob-
ably been caused by poorly stacked sets failing to actuate the bin 1 upper level sensor.
Perform the following:
–
Check the paper for defects that could degrade the tamping operation e.g. curl,
paper condition, buckling or paper type. Refer to the IQ1 Image Quality Entry RAP.
–
Check the operation of the paddle roll, refer to 11-024-120, 11-025-120 Paddle Roll
Failure RAP.
–
Check the operation of the bin 1 upper level sensor, refer to 11-030-120, 11-334-120,
11-335-120, 11-336-120 Bin 1 Movement Failure RAP.
–
Refer to the 11J-120 Mis-Registration in Stapled Sets and Non-Stapled Sets RAP.
–
Check the 1K LCSS PWB DIP switch settings, refer to 11E-120 1K LCSS PWB DIP
Switch Settings RAP.
Procedure
NOTE: All 1K LCSS interlocks must be made to 24V to the motors.
NOTE: In diagnostics, actuating any 1K LCSS sensor or switch can change the displayed state
on the UI. Make sure that the correct sensor or switch is tested.
Enter dC330, codes 11-004 and 11-006 alternately. The rear tamper moves between the
home and inboard positions, Figure 1.
Y
N
Go to Flag 3. Check the rear tamper motor, MOT11-004.
Refer to:
•
11F-120 1K LCSS PWB Damage RAP.
•
GP 10, How to Check a Motor.
•
P/J9, 1K LCSS PWB.
•
11C-120 1K LCSS Power Distribution RAP.
Repair or install new components as necessary:
•
Tamper assembly, PL 11.112 Item 1.
•
1K LCSS PWB, PL 11.124 Item 1.
Enter dC330 code 11-311. Actuate the rear tamper home sensor Q11-311. The display
changes.
Y
N
Go to Flag 1. Check Q11-311.
Refer to:
•
11F-120 1K LCSS PWB Damage RAP.
•
GP 11, How to Check a Sensor.
•
P/J16, 1K LCSS PWB
•
11C-120 1K LCSS Power Distribution RAP.
Repair or install new components as necessary:
•
Rear tamper home sensor, PL 11.112 Item 3.
•
1K LCSS PWB, PL 11.124 Item 1.
NOTE: The away home position is used for short edge feed small paper. This saves unneces-
sary rear tamper travel.
Enter dC330. Actuate the rear tamper away home sensor Q11-319. The display changes.
Y
N
Go to Flag 2. Check Q11-319.
Refer to:
•
11F-120 1K LCSS PWB Damage RAP.
•
GP 11, How to Check a Sensor.
•
P/J16, 1K LCSS PWB
•
11C-120 1K LCSS Power Distribution RAP.
Repair or install new components as necessary:
•
Rear tamper away home sensor, PL 11.112 Item 3.
•
1K LCSS PWB, PL 11.124 Item 1.
Perform SCP 6 Final Actions.
A
A
Summary of Contents for WC5545F
Page 1: ...August 2007 Xerox WorkCentre 5687 Family WC5632 WC5687F Service Manual ...
Page 4: ...August 2007 ii WorkCentre 5687 Family Introduction ...
Page 182: ...August 2007 1 2 WorkCentre 5687 Family Service Call Procedures ...
Page 198: ...August 2007 2 6 WorkCentre 5687 Family Status Indicator RAPs ...
Page 200: ...August 2007 2 8 WorkCentre 5687 Family 01 300 Status Indicator RAPs Figure 2 Circuit diagram ...
Page 202: ...August 2007 2 10 WorkCentre 5687 Family 01 305 Status Indicator RAPs Figure 2 Circuit diagram ...
Page 214: ...August 2007 2 22 WorkCentre 5687 Family 01B Status Indicator RAPs Figure 1 3 3V Return ...
Page 215: ...August 2007 2 23 WorkCentre 5687 Family 01B Status Indicator RAPs Figure 2 3 3V Return ...
Page 217: ...August 2007 2 25 WorkCentre 5687 Family 01B Status Indicator RAPs Figure 3 5V Return ...
Page 218: ...August 2007 2 26 WorkCentre 5687 Family 01B Status Indicator RAPs Figure 4 5V Return ...
Page 220: ...August 2007 2 28 WorkCentre 5687 Family 01B Status Indicator RAPs Figure 5 12V Return ...
Page 222: ...August 2007 2 30 WorkCentre 5687 Family 01B Status Indicator RAPs Figure 6 24V Return ...
Page 223: ...August 2007 2 31 WorkCentre 5687 Family 01B Status Indicator RAPs Figure 7 24V Return ...
Page 224: ...August 2007 2 32 WorkCentre 5687 Family 01B Status Indicator RAPs Figure 8 24V Return ...
Page 227: ...August 2007 2 35 WorkCentre 5687 Family 01C Status Indicator RAPs Figure 4 AC circuit diagram ...
Page 254: ...August 2007 2 62 WorkCentre 5687 Family 01K Status Indicator RAPs Figure 2 Circuit diagram ...
Page 260: ...August 2007 2 68 WorkCentre 5687 Family 03 310 Status Indicator RAPs Figure 1 Circuit diagram ...
Page 280: ...August 2007 2 88 WorkCentre 5687 Family 03 366 Status Indicator RAPs Figure 1 Circuit diagram ...
Page 284: ...August 2007 2 92 WorkCentre 5687 Family 03 374 Status Indicator RAPs Figure 1 Circuit diagram ...
Page 287: ...August 2007 2 95 WorkCentre 5687 Family 03 397 Status Indicator RAPs Figure 1 Circuit diagram ...
Page 290: ...August 2007 2 98 WorkCentre 5687 Family 03 412 Status Indicator RAPs Figure 1 Circuit diagram ...
Page 298: ...August 2007 2 106 WorkCentre 5687 Family 03A 03B Status Indicator RAPs ...
Page 300: ...August 2007 2 108 WorkCentre 5687 Family 04A Status Indicator RAPs Figure 2 Circuit diagram ...
Page 329: ...August 2007 2 137 WorkCentre 5687 Family 05J Status Indicator RAPs Figure 3 Circuit diagram ...
Page 332: ...August 2007 2 140 WorkCentre 5687 Family 05K Status Indicator RAPs Figure 3 Circuit diagram ...
Page 338: ...August 2007 2 146 WorkCentre 5687 Family 06 350 Status Indicator RAPs ...
Page 376: ...August 2007 2 184 WorkCentre 5687 Family 07G Status Indicator RAPs Figure 2 Circuit diagram ...
Page 476: ...August 2007 2 284 WorkCentre 5687 Family 10A Status Indicator RAPs Figure 3 Circuit diagram ...
Page 566: ...August 2007 2 374 WorkCentre 5687 Family 11H 120 11J 120 Status Indicator RAPs ...
Page 882: ...August 2007 2 690 WorkCentre 5687 Family 14B Status Indicator RAPs Figure 2 Circuit diagram ...
Page 884: ...August 2007 2 692 WorkCentre 5687 Family 14C Status Indicator RAPs Figure 2 Circuit diagram ...
Page 887: ...August 2007 2 695 WorkCentre 5687 Family 14D Status Indicator RAPs Figure 2 Circuit diagram ...
Page 888: ...August 2007 2 696 WorkCentre 5687 Family 14D Status Indicator RAPs ...
Page 891: ...August 2007 2 699 WorkCentre 5687 Family 16A Status Indicator RAPs Figure 3 Circuit diagram ...
Page 898: ...August 2007 2 706 WorkCentre 5687 Family 19 409 19 710 19 711 Status Indicator RAPs ...
Page 992: ...August 2007 3 2 WorkCentre 5687 Family Image Quality RAPs ...
Page 1020: ...August 2007 3 30 WorkCentre 5687 Family IQS 8 Image Quality RAPs ...
Page 1026: ...August 2007 4 6 WorkCentre 5687 Family Repairs Adjustments ...
Page 1050: ...August 2007 4 30 WorkCentre 5687 Family REP 2 3 Repairs Adjustments ...
Page 1074: ...August 2007 4 54 WorkCentre 5687 Family REP 4 4 Repairs Adjustments ...
Page 1178: ...August 2007 4 158 WorkCentre 5687 Family REP 8 38 Repairs Adjustments ...
Page 1192: ...August 2007 4 172 WorkCentre 5687 Family REP 9 10 Repairs Adjustments ...
Page 1616: ...August 2007 4 596 WorkCentre 5687 Family REP 14 13B REP 14 14B Repairs Adjustments ...
Page 1622: ...August 2007 4 602 WorkCentre 5687 Family ADJ 3 1 ADJ 3 2 Repairs Adjustments ...
Page 1636: ...August 2007 4 616 WorkCentre 5687 Family ADJ 4 1 Repairs Adjustments ...
Page 1644: ...August 2007 4 624 WorkCentre 5687 Family ADJ 5 7 Repairs Adjustments ...
Page 1654: ...August 2007 4 634 WorkCentre 5687 Family ADJ 8 1 Repairs Adjustments ...
Page 1663: ...August 2007 4 643 WorkCentre 5687 Family ADJ 9 5 Repairs Adjustments Figure 1 Test pattern 15 ...
Page 1664: ...August 2007 4 644 WorkCentre 5687 Family ADJ 9 5 Repairs Adjustments ...
Page 1668: ...August 2007 4 648 WorkCentre 5687 Family ADJ 11 4 110 Repairs Adjustments ...
Page 1688: ...August 2007 4 668 WorkCentre 5687 Family ADJ 11 10 170 Repairs Adjustments ...
Page 1708: ...August 2007 4 688 WorkCentre 5687 Family ADJ 14 1A Repairs Adjustments ...
Page 1712: ...August 2007 4 692 WorkCentre 5687 Family ADJ 14 3B Repairs Adjustments ...
Page 1716: ...August 2007 5 4 WorkCentre 5687 Family Parts Lists ...
Page 1894: ...August 2007 6 2 WorkCentre 5687 Family General Procedures Information ...
Page 1952: ...August 2007 6 60 WorkCentre 5687 Family GP 26 General Procedures Information ...
Page 1996: ...August 2007 6 104 WorkCentre 5687 Family dC131b General Procedures Information ...
Page 2024: ...August 2007 6 132 WorkCentre 5687 Family dC131c General Procedures Information ...
Page 2052: ...August 2007 6 160 WorkCentre 5687 Family dC131d General Procedures Information ...
Page 2080: ...August 2007 6 188 WorkCentre 5687 Family dC131e General Procedures Information ...
Page 2110: ...August 2007 6 218 WorkCentre 5687 Family dC131f General Procedures Information ...
Page 2140: ...August 2007 6 248 WorkCentre 5687 Family dC131g General Procedures Information ...
Page 2170: ...August 2007 6 278 WorkCentre 5687 Family dC131h General Procedures Information ...
Page 2234: ...August 2007 7 2 WorkCentre 5687 Family Wiring Data ...
Page 2264: ...August 2007 7 32 WorkCentre 5687 Family PJ Locations Wiring Data ...
Page 2316: ...August 2007 7 84 WorkCentre 5687 Family Wiring Diagrams Wiring Data ...
Page 2318: ...August 2007 8 2 WorkCentre 5687 Family Accessories ...
Page 2320: ...August 2007 8 4 WorkCentre 5687 Family ACC 1 Accessories ...