August 2007
2-768
WorkCentre 5687 Family
OF4b
Status Indicator RAPs
Close output module front
door
11-503
Output module front door open
in standby
Perform 11-300-110,
11-302-110, 11-303-
110 RAP for LCSS,
11-300-130, 11-303-
130, 11-304-130, 11-
305-130 RAP for
HCSS, 11-300-171,
11-302-171, 11-303-
171 RAP for HVF, 11-
300-170, 11-303-170,
11-305-170 RAP for
HCSS BM
Close output module top
cover
11-502
Output module top cover
opened in standby
Perform 11-300-110,
11-302-110, 11-303-
110 RAP for LCSS,
11-301-130, 11-302-
130 RAP for HCSS,
11-300-171, 11-302-
171, 11-303-171 RAP
for HVF, 11-301-170,
11-302-170 RAP for
HCSS BM
Close front door
01-510
Front door open
Perform 01-300 RAP
Close left hand door
01-512
Left hand door open
Perform 01-305 RAP
Close the output module
top tray
11-501
Output module entry gate
opened in standby
Close the exit cover
Communications failure.
Please call for assistance
03-540
DC-IOT: three times retry fail at
100 ms cycle communication -
no response. The DC is unable
to communicate with the IOT
within one minute of power on
or after three retries
Perform 03-340, 03-
416 RAP
Copying is being prevented
by the Access Control
device
03-558
When the Foreign Interface is
configured and a connected 3rd
Party accessory is reporting
that it is not enabled.
Perform 03-412 RAP
Copying is being prevented
by the Access Control
device
03-559
Status 03-558 occurs and the
system contains non-held jobs
controlled by the Foreign Inter-
face
Perform 03-412 RAP
Current job exceeds tray
capacity, you will be
prompted to empty the tray
03-570
Job is too large for selected
output bin
None
Table 1 Status messages A to F
UI Message
Status
Code
Reason for Message
Reference / Action
DADH fault. Please call for
assistance
03-542
Image processing-DADH: three
times retry fail at 100 ms cycle
communication - no response
Clear DADH of origi-
nals - use document
glass for copy or FAX.
Perform 05A RAP
DHCP functions are not
available. Please notify
machine administrator
16-593
Network controller - DHCP
address resolution failed
Connectivity fix and
switch off the machine
then switch on the
machine, GP 14.
Document handler feed roll
has been replaced
05-539
DADH feed head CRU
replaced. Message automatic
0.5 s after setting
None
Document handler is
unavailable
05-538
DADH not available. 03-322,
03-323 or 03-324 raised
Perform 05-305 RAP
and 03-320, 03-322 to
03-324 RAP
Document Handler is
unavailable
05-542
DADH document transport
needs service
Perform 05A RAP
Document is too short to be
scanned by the document
handler, use the document
glass
05-535
Open DADH cover
Close document han-
dler cover. Perform
05-310 RAP
Document is too short to be
scanned by the document
handler, use the document
glass
05-560
Document too short for DADH,
use document glass. Fault 05-
310 raised
Remove document
from DADH during
jam clearance, Per-
form 05-310 RAP
Empty chad bin
11-549
Hole punch chad bin is full and
needs emptying
Perform 11-364-110
RAP for LCSS, 11-
364-130, 11-370-130
RAP for HCSS, 11-
364-170, 11-370-170
RAP for HCSS BM,
11N-171 for HVF
Ensure output module is
docked
11-500
Output module un-docked in
standby.
Dock the output mod-
ule. Perform 11-300-
110, 11-302-110, 11-
303-110 RAP for
LCSS, 11-300-130,
11-303-130, 11-304-
130, 11-305-130 RAP
and OF12 for HCSS,
11-300-171, 11-302-
171, 11-303-171 RAP
for HVF, 11-300-170,
11-303-170, 11-305-
170 RAP and OF12
for HCSS BM
Table 1 Status messages A to F
UI Message
Status
Code
Reason for Message
Reference / Action
Summary of Contents for WC5545F
Page 1: ...August 2007 Xerox WorkCentre 5687 Family WC5632 WC5687F Service Manual ...
Page 4: ...August 2007 ii WorkCentre 5687 Family Introduction ...
Page 182: ...August 2007 1 2 WorkCentre 5687 Family Service Call Procedures ...
Page 198: ...August 2007 2 6 WorkCentre 5687 Family Status Indicator RAPs ...
Page 200: ...August 2007 2 8 WorkCentre 5687 Family 01 300 Status Indicator RAPs Figure 2 Circuit diagram ...
Page 202: ...August 2007 2 10 WorkCentre 5687 Family 01 305 Status Indicator RAPs Figure 2 Circuit diagram ...
Page 214: ...August 2007 2 22 WorkCentre 5687 Family 01B Status Indicator RAPs Figure 1 3 3V Return ...
Page 215: ...August 2007 2 23 WorkCentre 5687 Family 01B Status Indicator RAPs Figure 2 3 3V Return ...
Page 217: ...August 2007 2 25 WorkCentre 5687 Family 01B Status Indicator RAPs Figure 3 5V Return ...
Page 218: ...August 2007 2 26 WorkCentre 5687 Family 01B Status Indicator RAPs Figure 4 5V Return ...
Page 220: ...August 2007 2 28 WorkCentre 5687 Family 01B Status Indicator RAPs Figure 5 12V Return ...
Page 222: ...August 2007 2 30 WorkCentre 5687 Family 01B Status Indicator RAPs Figure 6 24V Return ...
Page 223: ...August 2007 2 31 WorkCentre 5687 Family 01B Status Indicator RAPs Figure 7 24V Return ...
Page 224: ...August 2007 2 32 WorkCentre 5687 Family 01B Status Indicator RAPs Figure 8 24V Return ...
Page 227: ...August 2007 2 35 WorkCentre 5687 Family 01C Status Indicator RAPs Figure 4 AC circuit diagram ...
Page 254: ...August 2007 2 62 WorkCentre 5687 Family 01K Status Indicator RAPs Figure 2 Circuit diagram ...
Page 260: ...August 2007 2 68 WorkCentre 5687 Family 03 310 Status Indicator RAPs Figure 1 Circuit diagram ...
Page 280: ...August 2007 2 88 WorkCentre 5687 Family 03 366 Status Indicator RAPs Figure 1 Circuit diagram ...
Page 284: ...August 2007 2 92 WorkCentre 5687 Family 03 374 Status Indicator RAPs Figure 1 Circuit diagram ...
Page 287: ...August 2007 2 95 WorkCentre 5687 Family 03 397 Status Indicator RAPs Figure 1 Circuit diagram ...
Page 290: ...August 2007 2 98 WorkCentre 5687 Family 03 412 Status Indicator RAPs Figure 1 Circuit diagram ...
Page 298: ...August 2007 2 106 WorkCentre 5687 Family 03A 03B Status Indicator RAPs ...
Page 300: ...August 2007 2 108 WorkCentre 5687 Family 04A Status Indicator RAPs Figure 2 Circuit diagram ...
Page 329: ...August 2007 2 137 WorkCentre 5687 Family 05J Status Indicator RAPs Figure 3 Circuit diagram ...
Page 332: ...August 2007 2 140 WorkCentre 5687 Family 05K Status Indicator RAPs Figure 3 Circuit diagram ...
Page 338: ...August 2007 2 146 WorkCentre 5687 Family 06 350 Status Indicator RAPs ...
Page 376: ...August 2007 2 184 WorkCentre 5687 Family 07G Status Indicator RAPs Figure 2 Circuit diagram ...
Page 476: ...August 2007 2 284 WorkCentre 5687 Family 10A Status Indicator RAPs Figure 3 Circuit diagram ...
Page 566: ...August 2007 2 374 WorkCentre 5687 Family 11H 120 11J 120 Status Indicator RAPs ...
Page 882: ...August 2007 2 690 WorkCentre 5687 Family 14B Status Indicator RAPs Figure 2 Circuit diagram ...
Page 884: ...August 2007 2 692 WorkCentre 5687 Family 14C Status Indicator RAPs Figure 2 Circuit diagram ...
Page 887: ...August 2007 2 695 WorkCentre 5687 Family 14D Status Indicator RAPs Figure 2 Circuit diagram ...
Page 888: ...August 2007 2 696 WorkCentre 5687 Family 14D Status Indicator RAPs ...
Page 891: ...August 2007 2 699 WorkCentre 5687 Family 16A Status Indicator RAPs Figure 3 Circuit diagram ...
Page 898: ...August 2007 2 706 WorkCentre 5687 Family 19 409 19 710 19 711 Status Indicator RAPs ...
Page 992: ...August 2007 3 2 WorkCentre 5687 Family Image Quality RAPs ...
Page 1020: ...August 2007 3 30 WorkCentre 5687 Family IQS 8 Image Quality RAPs ...
Page 1026: ...August 2007 4 6 WorkCentre 5687 Family Repairs Adjustments ...
Page 1050: ...August 2007 4 30 WorkCentre 5687 Family REP 2 3 Repairs Adjustments ...
Page 1074: ...August 2007 4 54 WorkCentre 5687 Family REP 4 4 Repairs Adjustments ...
Page 1178: ...August 2007 4 158 WorkCentre 5687 Family REP 8 38 Repairs Adjustments ...
Page 1192: ...August 2007 4 172 WorkCentre 5687 Family REP 9 10 Repairs Adjustments ...
Page 1616: ...August 2007 4 596 WorkCentre 5687 Family REP 14 13B REP 14 14B Repairs Adjustments ...
Page 1622: ...August 2007 4 602 WorkCentre 5687 Family ADJ 3 1 ADJ 3 2 Repairs Adjustments ...
Page 1636: ...August 2007 4 616 WorkCentre 5687 Family ADJ 4 1 Repairs Adjustments ...
Page 1644: ...August 2007 4 624 WorkCentre 5687 Family ADJ 5 7 Repairs Adjustments ...
Page 1654: ...August 2007 4 634 WorkCentre 5687 Family ADJ 8 1 Repairs Adjustments ...
Page 1663: ...August 2007 4 643 WorkCentre 5687 Family ADJ 9 5 Repairs Adjustments Figure 1 Test pattern 15 ...
Page 1664: ...August 2007 4 644 WorkCentre 5687 Family ADJ 9 5 Repairs Adjustments ...
Page 1668: ...August 2007 4 648 WorkCentre 5687 Family ADJ 11 4 110 Repairs Adjustments ...
Page 1688: ...August 2007 4 668 WorkCentre 5687 Family ADJ 11 10 170 Repairs Adjustments ...
Page 1708: ...August 2007 4 688 WorkCentre 5687 Family ADJ 14 1A Repairs Adjustments ...
Page 1712: ...August 2007 4 692 WorkCentre 5687 Family ADJ 14 3B Repairs Adjustments ...
Page 1716: ...August 2007 5 4 WorkCentre 5687 Family Parts Lists ...
Page 1894: ...August 2007 6 2 WorkCentre 5687 Family General Procedures Information ...
Page 1952: ...August 2007 6 60 WorkCentre 5687 Family GP 26 General Procedures Information ...
Page 1996: ...August 2007 6 104 WorkCentre 5687 Family dC131b General Procedures Information ...
Page 2024: ...August 2007 6 132 WorkCentre 5687 Family dC131c General Procedures Information ...
Page 2052: ...August 2007 6 160 WorkCentre 5687 Family dC131d General Procedures Information ...
Page 2080: ...August 2007 6 188 WorkCentre 5687 Family dC131e General Procedures Information ...
Page 2110: ...August 2007 6 218 WorkCentre 5687 Family dC131f General Procedures Information ...
Page 2140: ...August 2007 6 248 WorkCentre 5687 Family dC131g General Procedures Information ...
Page 2170: ...August 2007 6 278 WorkCentre 5687 Family dC131h General Procedures Information ...
Page 2234: ...August 2007 7 2 WorkCentre 5687 Family Wiring Data ...
Page 2264: ...August 2007 7 32 WorkCentre 5687 Family PJ Locations Wiring Data ...
Page 2316: ...August 2007 7 84 WorkCentre 5687 Family Wiring Diagrams Wiring Data ...
Page 2318: ...August 2007 8 2 WorkCentre 5687 Family Accessories ...
Page 2320: ...August 2007 8 4 WorkCentre 5687 Family ACC 1 Accessories ...