August 2007
2-767
WorkCentre 5687 Family
OF4b
Status Indicator RAPs
Booklet Making and Tri-
folding are unavailable.
Check for obstructions
11-943
Booklet making or tri-folding
capability degraded
Check for obstructions
in the HVF BM and
the tri-folder. Check
that the HVF BM and
tri-folder interlocks are
made. Switch the
machine OFF and
ON, GP 14. Check the
current fault codes list
for HVF BM or tri-
folder faults and per-
form the appropriate
RAP.
Booklet Making available.
All other output trays
unavailable
11-945
All trays have degraded capa-
bility, except booklet maker
Check for obstructions
in the buffer, stacker
and top tray areas.
Switch the machine
OFF and ON, GP 14.
Check the current
fault codes list for
faults in the buffer,
stacker and top tray
areas and perform the
appropriate RAP.
Booklet making is unavail-
able. Check for obstruc-
tions in the BM
11-913
Back stop motor fails to move
or not home
Clear the paper jam.
Switch off the
machine then switch
on the machine, GP
14. Perform 11-065-
170, 11-383-170 RAP,
11-403-170, 11-413-
170 RAP
BOOTP initialization failure.
Please notify machine
administrator
16-559
Network controller - BOOTP
[failure] configuration of IP, will
use stored IPdata
Connectivity fix and
switch off the machine
then switch on the
machine, GP 14.
Bypass Tray empty, please
reload
07-515
MSI document present sensor
detects no paper in MSI while
attempting to feed from the MSI
Perform 07C RAP
Cannot connect to prime or
backup authentication
server.
16-539
Could not communicate with
primary or alternate authentica-
tion server
Verify authentication
server setup at web
UI, verify server is
online, check network
connectivity. Can con-
figure authentication
to use guest mode
Table 1 Status messages A to F
UI Message
Status
Code
Reason for Message
Reference / Action
Cannot receive internet
jobs. Please call for assis-
tance
16-541
Could not communicate will
POP3 server
Verify POP3 server
settings at UI. Verify
server is online and
check network con-
nectivity
Check for a stray original in
the document tray
05-534
Unscheduled document
detected by any sensor
Clear the document
path in the DADH
Check settings for the
bypass tray
07-505
Bypass tray size confirmation
required
Attributes confirmed
or tray opened
Check the settings for Tray 07-501
Tray 1 closed or size change
from power-on
Attributes confirmed
or tray opened
Check the settings for Tray 07-502
Tray 2 closed or size change
from power-on
Attributes confirmed
or tray opened
Clear jam in area 5
11-520
Paper or debris covering the
sensors
Perform 11-140-110,
11-142-110 RAP for
LCSS, 11-140-130,
11-142-130, 11-150-
130, 11-152-130 RAP
for HCSS, 11-140-
171, 11-142-171 RAP
for HVF, 11-140-170,
11-142-170 RAP for
HCSS BM
Clear jam in IOT zone 4
10-510
Post fuser sensor detects
paper in post fuser area on
power-on or in standby
Perform 10-107, 10-
108, 10-109, 10-110
RAP
Clear the paper jam in the
finisher
11-951
Sheet detected near the
stacker bin exit sensor
Clear the sheet. If
necessary, perform
11-140-171, 11-142-
171 RAP
Clear the paper jam in the
Tri-Folding Unit
11-946
Sheet detected near the tri-fold
entry sensor
Clear the sheet. If
necessary, perform
11-183-171, 11-184-
171 RAP
Clear the paper jam in the
Tri-Folding Unit
11-947
Sheet detected near the tri-fold
exit sensor
Clear the sheet. If
necessary, perform
11-185-171 to 11-187-
171
Clear the paper jam in the
Tri-Folding Unit
11-948
Sheet detected near the tri-fold
assist sensor
Clear the sheet. If
necessary, perform
11-185-171 to 11-187-
171 RAP
Close document handler
05-536
Open document handler
Close document han-
dler. Perform 05-300
RAP
Table 1 Status messages A to F
UI Message
Status
Code
Reason for Message
Reference / Action
Summary of Contents for WC5545F
Page 1: ...August 2007 Xerox WorkCentre 5687 Family WC5632 WC5687F Service Manual ...
Page 4: ...August 2007 ii WorkCentre 5687 Family Introduction ...
Page 182: ...August 2007 1 2 WorkCentre 5687 Family Service Call Procedures ...
Page 198: ...August 2007 2 6 WorkCentre 5687 Family Status Indicator RAPs ...
Page 200: ...August 2007 2 8 WorkCentre 5687 Family 01 300 Status Indicator RAPs Figure 2 Circuit diagram ...
Page 202: ...August 2007 2 10 WorkCentre 5687 Family 01 305 Status Indicator RAPs Figure 2 Circuit diagram ...
Page 214: ...August 2007 2 22 WorkCentre 5687 Family 01B Status Indicator RAPs Figure 1 3 3V Return ...
Page 215: ...August 2007 2 23 WorkCentre 5687 Family 01B Status Indicator RAPs Figure 2 3 3V Return ...
Page 217: ...August 2007 2 25 WorkCentre 5687 Family 01B Status Indicator RAPs Figure 3 5V Return ...
Page 218: ...August 2007 2 26 WorkCentre 5687 Family 01B Status Indicator RAPs Figure 4 5V Return ...
Page 220: ...August 2007 2 28 WorkCentre 5687 Family 01B Status Indicator RAPs Figure 5 12V Return ...
Page 222: ...August 2007 2 30 WorkCentre 5687 Family 01B Status Indicator RAPs Figure 6 24V Return ...
Page 223: ...August 2007 2 31 WorkCentre 5687 Family 01B Status Indicator RAPs Figure 7 24V Return ...
Page 224: ...August 2007 2 32 WorkCentre 5687 Family 01B Status Indicator RAPs Figure 8 24V Return ...
Page 227: ...August 2007 2 35 WorkCentre 5687 Family 01C Status Indicator RAPs Figure 4 AC circuit diagram ...
Page 254: ...August 2007 2 62 WorkCentre 5687 Family 01K Status Indicator RAPs Figure 2 Circuit diagram ...
Page 260: ...August 2007 2 68 WorkCentre 5687 Family 03 310 Status Indicator RAPs Figure 1 Circuit diagram ...
Page 280: ...August 2007 2 88 WorkCentre 5687 Family 03 366 Status Indicator RAPs Figure 1 Circuit diagram ...
Page 284: ...August 2007 2 92 WorkCentre 5687 Family 03 374 Status Indicator RAPs Figure 1 Circuit diagram ...
Page 287: ...August 2007 2 95 WorkCentre 5687 Family 03 397 Status Indicator RAPs Figure 1 Circuit diagram ...
Page 290: ...August 2007 2 98 WorkCentre 5687 Family 03 412 Status Indicator RAPs Figure 1 Circuit diagram ...
Page 298: ...August 2007 2 106 WorkCentre 5687 Family 03A 03B Status Indicator RAPs ...
Page 300: ...August 2007 2 108 WorkCentre 5687 Family 04A Status Indicator RAPs Figure 2 Circuit diagram ...
Page 329: ...August 2007 2 137 WorkCentre 5687 Family 05J Status Indicator RAPs Figure 3 Circuit diagram ...
Page 332: ...August 2007 2 140 WorkCentre 5687 Family 05K Status Indicator RAPs Figure 3 Circuit diagram ...
Page 338: ...August 2007 2 146 WorkCentre 5687 Family 06 350 Status Indicator RAPs ...
Page 376: ...August 2007 2 184 WorkCentre 5687 Family 07G Status Indicator RAPs Figure 2 Circuit diagram ...
Page 476: ...August 2007 2 284 WorkCentre 5687 Family 10A Status Indicator RAPs Figure 3 Circuit diagram ...
Page 566: ...August 2007 2 374 WorkCentre 5687 Family 11H 120 11J 120 Status Indicator RAPs ...
Page 882: ...August 2007 2 690 WorkCentre 5687 Family 14B Status Indicator RAPs Figure 2 Circuit diagram ...
Page 884: ...August 2007 2 692 WorkCentre 5687 Family 14C Status Indicator RAPs Figure 2 Circuit diagram ...
Page 887: ...August 2007 2 695 WorkCentre 5687 Family 14D Status Indicator RAPs Figure 2 Circuit diagram ...
Page 888: ...August 2007 2 696 WorkCentre 5687 Family 14D Status Indicator RAPs ...
Page 891: ...August 2007 2 699 WorkCentre 5687 Family 16A Status Indicator RAPs Figure 3 Circuit diagram ...
Page 898: ...August 2007 2 706 WorkCentre 5687 Family 19 409 19 710 19 711 Status Indicator RAPs ...
Page 992: ...August 2007 3 2 WorkCentre 5687 Family Image Quality RAPs ...
Page 1020: ...August 2007 3 30 WorkCentre 5687 Family IQS 8 Image Quality RAPs ...
Page 1026: ...August 2007 4 6 WorkCentre 5687 Family Repairs Adjustments ...
Page 1050: ...August 2007 4 30 WorkCentre 5687 Family REP 2 3 Repairs Adjustments ...
Page 1074: ...August 2007 4 54 WorkCentre 5687 Family REP 4 4 Repairs Adjustments ...
Page 1178: ...August 2007 4 158 WorkCentre 5687 Family REP 8 38 Repairs Adjustments ...
Page 1192: ...August 2007 4 172 WorkCentre 5687 Family REP 9 10 Repairs Adjustments ...
Page 1616: ...August 2007 4 596 WorkCentre 5687 Family REP 14 13B REP 14 14B Repairs Adjustments ...
Page 1622: ...August 2007 4 602 WorkCentre 5687 Family ADJ 3 1 ADJ 3 2 Repairs Adjustments ...
Page 1636: ...August 2007 4 616 WorkCentre 5687 Family ADJ 4 1 Repairs Adjustments ...
Page 1644: ...August 2007 4 624 WorkCentre 5687 Family ADJ 5 7 Repairs Adjustments ...
Page 1654: ...August 2007 4 634 WorkCentre 5687 Family ADJ 8 1 Repairs Adjustments ...
Page 1663: ...August 2007 4 643 WorkCentre 5687 Family ADJ 9 5 Repairs Adjustments Figure 1 Test pattern 15 ...
Page 1664: ...August 2007 4 644 WorkCentre 5687 Family ADJ 9 5 Repairs Adjustments ...
Page 1668: ...August 2007 4 648 WorkCentre 5687 Family ADJ 11 4 110 Repairs Adjustments ...
Page 1688: ...August 2007 4 668 WorkCentre 5687 Family ADJ 11 10 170 Repairs Adjustments ...
Page 1708: ...August 2007 4 688 WorkCentre 5687 Family ADJ 14 1A Repairs Adjustments ...
Page 1712: ...August 2007 4 692 WorkCentre 5687 Family ADJ 14 3B Repairs Adjustments ...
Page 1716: ...August 2007 5 4 WorkCentre 5687 Family Parts Lists ...
Page 1894: ...August 2007 6 2 WorkCentre 5687 Family General Procedures Information ...
Page 1952: ...August 2007 6 60 WorkCentre 5687 Family GP 26 General Procedures Information ...
Page 1996: ...August 2007 6 104 WorkCentre 5687 Family dC131b General Procedures Information ...
Page 2024: ...August 2007 6 132 WorkCentre 5687 Family dC131c General Procedures Information ...
Page 2052: ...August 2007 6 160 WorkCentre 5687 Family dC131d General Procedures Information ...
Page 2080: ...August 2007 6 188 WorkCentre 5687 Family dC131e General Procedures Information ...
Page 2110: ...August 2007 6 218 WorkCentre 5687 Family dC131f General Procedures Information ...
Page 2140: ...August 2007 6 248 WorkCentre 5687 Family dC131g General Procedures Information ...
Page 2170: ...August 2007 6 278 WorkCentre 5687 Family dC131h General Procedures Information ...
Page 2234: ...August 2007 7 2 WorkCentre 5687 Family Wiring Data ...
Page 2264: ...August 2007 7 32 WorkCentre 5687 Family PJ Locations Wiring Data ...
Page 2316: ...August 2007 7 84 WorkCentre 5687 Family Wiring Diagrams Wiring Data ...
Page 2318: ...August 2007 8 2 WorkCentre 5687 Family Accessories ...
Page 2320: ...August 2007 8 4 WorkCentre 5687 Family ACC 1 Accessories ...