August 2007
1-6
WorkCentre 5687 Family
SCP 4
Service Call Procedures
OCT Problems
•
Go to the 12-301 Offset Catch Tray Failure RAP.
•
If the prints adhere to each other in the OCT, go to the OF6 Ozone and Air Systems RAP.
1K LCSS Problems
•
If the machine has a 1K LCSS fault, but not a fault code, perform the procedures that fol-
low, as appropriate:
–
11A-120 Bin 1 Overload RAP.
–
11B-120 Initialization Failure RAP.
–
11C-120 1K LCSS Power Distribution RAP.
–
11D-120 1K LCSS to Machine Communication Interface RAP.
–
11E-120 1K LCSS PWB DIP Switch Settings RAP.
–
11F-120 1K LCSS PWB Damage RAP.
–
11G-120 Copy Damage in the 1K LCSS RAP.
–
11H-120 Mis-Registration in Stapled Sets and Non-Stapled Sets RAP.
–
11J-120 1K LCSS Poor Stacking RAP.
•
If the machine has the problems that follow, go to the 11E-120 1K LCSS PWB DIP Switch
Settings RAP:
–
False jam clearance messages.
–
Communication errors between the LCSS and the machine.
•
If the staples of a stapled set are not correct, go to the 11-364-120 Stapling Failure RAP.
•
If the prints bond together in the LCSS trays, go to OF6 Ozone and Air Systems RAP.
2K LCSS Problems
•
If the machine has an 2K LCSS fault, but not a fault code, perform the procedures that fol-
low, as appropriate:
–
11A-110 Offline Stapling Faults RAP.
–
11B-110 Bin 1 Overload RAP.
–
11C-110 Initialization Failure RAP.
–
11D-110 2K LCSS Power Distribution RAP.
–
11E-110 2K LCSS to Machine Communications Interface RAP.
–
11F-110 2K LCSS PWB DIP Switch Settings RAP.
–
11G-110 2K LCSS PWB Damage RAP.
–
11H-110 Copy Damage in the 2K LCSS RAP.
–
11J-110 Mis-Registration in Stapled Sets and Non-Stapled Sets RAP.
–
11K-110 2K LCSS Poor Stacking RAP.
•
If the punched holes are out of position, perform ADJ 11.3-110 Hole Punch Position.
•
If the machine has the problems that follow, go to the 11F-110 2K LCSS PWB DIP Switch
Settings RAP:
–
False jam clearance messages.
–
Communication errors between the LCSS and the machine.
•
If the staples of a stapled set are not correct, go to the 11-364-110 Stapling Failure RAP.
•
If the prints bond together in the LCSS trays, go to OF6 Ozone and Air Systems RAP.
HCSS BM Problems
•
If the machine has a fault in the HCSS BM, but with no fault code, perform the procedures
that follow, as appropriate:
–
OF12 Output Device Undocked RAP.
–
11A-170 Offline Stapling RAP.
–
11B-170 HCSS BM Initialization Failure RAP.
–
11C-170 HCSS BM Power Distribution RAP.
–
11D-170 HCSS BM to Machine Communication Interface RAP.
–
11E-170 HCSS BM Bin 2 Failure RAP.
–
11F-170 Booklet Quality RAP.
–
11G-170 Copy Damage in the HCSS BM RAP.
–
11H-170 Mis-Registration in Stapled and Unstapled Sets RAP.
–
11J-170 HCSS BM Poor Stacking RAP.
•
If the punched holes are out of position, perform ADJ 11.2-170 Hole Punch Position.
•
If the staples of a stapled set from the compiler are not correct, go to the 11-364-170, 11-
370-170 Compiler Carriage Stapling Failure RAP.
•
If the staples of a booklet are not correct, perform the correct procedure that follows:
–
11-063-170, 11-411-170 HCSS BM Staple Unit 1 Failure RAP,
–
11-403-170, 11-413-170 HCSS BM Staple Unit 2 Failure RAP.
•
If the prints bond together in the HCSS BM bins, go to OF6 Ozone and Air Systems RAP.
HCSS Problems
•
If the machine has an HCSS fault, but with no fault code, perform the procedures that fol-
low, as appropriate:
–
OF12 Output Device Undocked RAP.
–
11A-130 Offline Stapling RAP.
–
11B-130 HCSS Initialization Failure RAP.
–
11C-130 HCSS Power Distribution RAP.
–
11D-130 HCSS to Machine Communications Interface RAP.
–
11E-130 Copy Damage in the HCSS RAP.
–
11F-130 Mis-Registration in Stapled and Unstapled Sets RAP.
–
11G-130 HCSS Poor Stacking RAP.
•
If the punched holes are out of position, perform ADJ 11.2-130 Hole Punch Position.
•
If the staples of a stapled set are not correct, go to the 11-364-130, 11-370-130 Stapling
Failure RAP.
•
If the prints bond together in the HCSS bins, go to OF6 Ozone and Air Systems RAP.
HVF, HVF BM, PPI and Tri-Folder Problems
•
If the machine has a fault in the HVF or HVF BM, but with no fault code, perform the pro-
cedures that follow, as appropriate:
–
11-300-171, 11-302-171, 11-303-171 HVF Docking and Interlocks RAP
–
11A-171 HVF BM Power Distribution RAP.
–
11B-171 HVF BM to Machine Communication Interface RAP.
–
11C-171 HVF BM Bin 2 Failure RAP.
–
11D-171 Booklet Quality RAP.
–
11E-171 Copy Damage in the HVF BM RAP.
–
11F-171 Mis-Registration in Stapled and Unstapled Sets RAP.
–
11G-171 HVF BM Poor Stacking RAP.
–
11H-171 Pause To Unload (PTU) RAP.
Summary of Contents for WC5545F
Page 1: ...August 2007 Xerox WorkCentre 5687 Family WC5632 WC5687F Service Manual ...
Page 4: ...August 2007 ii WorkCentre 5687 Family Introduction ...
Page 182: ...August 2007 1 2 WorkCentre 5687 Family Service Call Procedures ...
Page 198: ...August 2007 2 6 WorkCentre 5687 Family Status Indicator RAPs ...
Page 200: ...August 2007 2 8 WorkCentre 5687 Family 01 300 Status Indicator RAPs Figure 2 Circuit diagram ...
Page 202: ...August 2007 2 10 WorkCentre 5687 Family 01 305 Status Indicator RAPs Figure 2 Circuit diagram ...
Page 214: ...August 2007 2 22 WorkCentre 5687 Family 01B Status Indicator RAPs Figure 1 3 3V Return ...
Page 215: ...August 2007 2 23 WorkCentre 5687 Family 01B Status Indicator RAPs Figure 2 3 3V Return ...
Page 217: ...August 2007 2 25 WorkCentre 5687 Family 01B Status Indicator RAPs Figure 3 5V Return ...
Page 218: ...August 2007 2 26 WorkCentre 5687 Family 01B Status Indicator RAPs Figure 4 5V Return ...
Page 220: ...August 2007 2 28 WorkCentre 5687 Family 01B Status Indicator RAPs Figure 5 12V Return ...
Page 222: ...August 2007 2 30 WorkCentre 5687 Family 01B Status Indicator RAPs Figure 6 24V Return ...
Page 223: ...August 2007 2 31 WorkCentre 5687 Family 01B Status Indicator RAPs Figure 7 24V Return ...
Page 224: ...August 2007 2 32 WorkCentre 5687 Family 01B Status Indicator RAPs Figure 8 24V Return ...
Page 227: ...August 2007 2 35 WorkCentre 5687 Family 01C Status Indicator RAPs Figure 4 AC circuit diagram ...
Page 254: ...August 2007 2 62 WorkCentre 5687 Family 01K Status Indicator RAPs Figure 2 Circuit diagram ...
Page 260: ...August 2007 2 68 WorkCentre 5687 Family 03 310 Status Indicator RAPs Figure 1 Circuit diagram ...
Page 280: ...August 2007 2 88 WorkCentre 5687 Family 03 366 Status Indicator RAPs Figure 1 Circuit diagram ...
Page 284: ...August 2007 2 92 WorkCentre 5687 Family 03 374 Status Indicator RAPs Figure 1 Circuit diagram ...
Page 287: ...August 2007 2 95 WorkCentre 5687 Family 03 397 Status Indicator RAPs Figure 1 Circuit diagram ...
Page 290: ...August 2007 2 98 WorkCentre 5687 Family 03 412 Status Indicator RAPs Figure 1 Circuit diagram ...
Page 298: ...August 2007 2 106 WorkCentre 5687 Family 03A 03B Status Indicator RAPs ...
Page 300: ...August 2007 2 108 WorkCentre 5687 Family 04A Status Indicator RAPs Figure 2 Circuit diagram ...
Page 329: ...August 2007 2 137 WorkCentre 5687 Family 05J Status Indicator RAPs Figure 3 Circuit diagram ...
Page 332: ...August 2007 2 140 WorkCentre 5687 Family 05K Status Indicator RAPs Figure 3 Circuit diagram ...
Page 338: ...August 2007 2 146 WorkCentre 5687 Family 06 350 Status Indicator RAPs ...
Page 376: ...August 2007 2 184 WorkCentre 5687 Family 07G Status Indicator RAPs Figure 2 Circuit diagram ...
Page 476: ...August 2007 2 284 WorkCentre 5687 Family 10A Status Indicator RAPs Figure 3 Circuit diagram ...
Page 566: ...August 2007 2 374 WorkCentre 5687 Family 11H 120 11J 120 Status Indicator RAPs ...
Page 882: ...August 2007 2 690 WorkCentre 5687 Family 14B Status Indicator RAPs Figure 2 Circuit diagram ...
Page 884: ...August 2007 2 692 WorkCentre 5687 Family 14C Status Indicator RAPs Figure 2 Circuit diagram ...
Page 887: ...August 2007 2 695 WorkCentre 5687 Family 14D Status Indicator RAPs Figure 2 Circuit diagram ...
Page 888: ...August 2007 2 696 WorkCentre 5687 Family 14D Status Indicator RAPs ...
Page 891: ...August 2007 2 699 WorkCentre 5687 Family 16A Status Indicator RAPs Figure 3 Circuit diagram ...
Page 898: ...August 2007 2 706 WorkCentre 5687 Family 19 409 19 710 19 711 Status Indicator RAPs ...
Page 992: ...August 2007 3 2 WorkCentre 5687 Family Image Quality RAPs ...
Page 1020: ...August 2007 3 30 WorkCentre 5687 Family IQS 8 Image Quality RAPs ...
Page 1026: ...August 2007 4 6 WorkCentre 5687 Family Repairs Adjustments ...
Page 1050: ...August 2007 4 30 WorkCentre 5687 Family REP 2 3 Repairs Adjustments ...
Page 1074: ...August 2007 4 54 WorkCentre 5687 Family REP 4 4 Repairs Adjustments ...
Page 1178: ...August 2007 4 158 WorkCentre 5687 Family REP 8 38 Repairs Adjustments ...
Page 1192: ...August 2007 4 172 WorkCentre 5687 Family REP 9 10 Repairs Adjustments ...
Page 1616: ...August 2007 4 596 WorkCentre 5687 Family REP 14 13B REP 14 14B Repairs Adjustments ...
Page 1622: ...August 2007 4 602 WorkCentre 5687 Family ADJ 3 1 ADJ 3 2 Repairs Adjustments ...
Page 1636: ...August 2007 4 616 WorkCentre 5687 Family ADJ 4 1 Repairs Adjustments ...
Page 1644: ...August 2007 4 624 WorkCentre 5687 Family ADJ 5 7 Repairs Adjustments ...
Page 1654: ...August 2007 4 634 WorkCentre 5687 Family ADJ 8 1 Repairs Adjustments ...
Page 1663: ...August 2007 4 643 WorkCentre 5687 Family ADJ 9 5 Repairs Adjustments Figure 1 Test pattern 15 ...
Page 1664: ...August 2007 4 644 WorkCentre 5687 Family ADJ 9 5 Repairs Adjustments ...
Page 1668: ...August 2007 4 648 WorkCentre 5687 Family ADJ 11 4 110 Repairs Adjustments ...
Page 1688: ...August 2007 4 668 WorkCentre 5687 Family ADJ 11 10 170 Repairs Adjustments ...
Page 1708: ...August 2007 4 688 WorkCentre 5687 Family ADJ 14 1A Repairs Adjustments ...
Page 1712: ...August 2007 4 692 WorkCentre 5687 Family ADJ 14 3B Repairs Adjustments ...
Page 1716: ...August 2007 5 4 WorkCentre 5687 Family Parts Lists ...
Page 1894: ...August 2007 6 2 WorkCentre 5687 Family General Procedures Information ...
Page 1952: ...August 2007 6 60 WorkCentre 5687 Family GP 26 General Procedures Information ...
Page 1996: ...August 2007 6 104 WorkCentre 5687 Family dC131b General Procedures Information ...
Page 2024: ...August 2007 6 132 WorkCentre 5687 Family dC131c General Procedures Information ...
Page 2052: ...August 2007 6 160 WorkCentre 5687 Family dC131d General Procedures Information ...
Page 2080: ...August 2007 6 188 WorkCentre 5687 Family dC131e General Procedures Information ...
Page 2110: ...August 2007 6 218 WorkCentre 5687 Family dC131f General Procedures Information ...
Page 2140: ...August 2007 6 248 WorkCentre 5687 Family dC131g General Procedures Information ...
Page 2170: ...August 2007 6 278 WorkCentre 5687 Family dC131h General Procedures Information ...
Page 2234: ...August 2007 7 2 WorkCentre 5687 Family Wiring Data ...
Page 2264: ...August 2007 7 32 WorkCentre 5687 Family PJ Locations Wiring Data ...
Page 2316: ...August 2007 7 84 WorkCentre 5687 Family Wiring Diagrams Wiring Data ...
Page 2318: ...August 2007 8 2 WorkCentre 5687 Family Accessories ...
Page 2320: ...August 2007 8 4 WorkCentre 5687 Family ACC 1 Accessories ...