11.6.20.20 Error 19-20 (emergency code 5300h)
Cause: Safety production data invalid (no data or CRC failure)
Suggested steps:
Update of safety production data required, contact your service provider
This is probably a software
issue.
l
Please try to switch to a different version of
device firmware.
l
Save your dataset and reset the axis module to
factory setting. See if the error persists, or if it
comes with activating a certain feature.
11.6.20.21 Error 19-21 (emergency code 5300h)
Cause: Failure in code data area (ROM) detected
Suggested steps:
Switch off/on device. Please contact your service provider if this error occurs again
MOOG
ID No.: CB40859-001 Date: 11/2020
MSD Servo Drive - Device Help
371
11 Alarms & warnings
11.6.20.22 Error 19-22 (emergency code 5300h)
Cause: Functionality or hardware not supported in this software version
Suggested steps:
Please contact your service provider
This is probably a software
issue.
l
Please try to switch to a different version of
device firmware.
l
Save your dataset and reset the axis module to
factory setting. See if the error persists, or if it
comes with activating a certain feature.
This is possibly a hardware
issue
If other measures fail to solve the problem, please
replace the servo drive.
11.6.20.23 Error 19-23 (emergency code 6100h)
Cause: Fatal error on safety controller SR1 detected
Suggested steps:
Read additional information, check safety system and switch off/on device to
acknowledge error
11.6.20.24 Error 19-24 (emergency code 6100h)
Cause: Fatal error on safety controller SR2 detected
Suggested steps:
Read additional information, check safety system and switch off/on device to
acknowledge error
