InfoPrint 5504-R40, User Manual

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Fault Messages
305
Table 17. LCD Message Troubleshooting
Displayed Message
Can User
Correct?
Explanation Solution
06 HOST REQUEST Yes Status message: in CT
emulation, the host
computer or printer
controller requires
attention. Not a printer problem.
08 HOLD PRINT
TIMEOUT
Yes Status message: in CT
emulation, the printer
was offline more than
10 minutes and the
“Intervention Required”
parameter is set to
“Send to Host.” Press PAUSE to put the printer
online
.
15 COMM CHECK Yes/No Communication Check:
a message that
appears in the CT
emulation meaning the
line is not active on a
twinax interface. 1. Check your network for
proper operation.
2. Try a different cable from a
known good device.
3. If the problem persists,
contact your authorized
customer service
representative.
22 INVALID ADDR Yes Invalid Address: poll
time-out on the twinax
interface indicating the
unit address is not
recognized by printer. Have the system administrator
make sure the printer address
is correct.
27 CU TIMED OUT Yes Controller Unit Timed
Out: the printer was not
enabled for one minute
or more on a coax
interface. Check the cable connection
and host system. (Refer to the
line problem determination
procedures, as recommended
by the host system.)
28 CU NOT ENAB Yes Controller Unit Not
Enabled. Poll time-out-
error. The printer was
not polled for one
minute across a coax
interface. Check the cable connection
and host system. (Refer to the
line problem determination
procedures, as recommended
by the host system.)