InfoPrint 5504-R40, User Manual

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Chapter 6
Restore The Printer To Operation
Printer Alarms
The printer has built-in alarms that monitor printer status and media stock
conditions. Alarm messages display indicating the present status of the
printer and media stock levels. The alarms also indicate if the printer
electronics detect an error condition.
Fault Messages
If a fault condition occurs in the printer, the status indicator on the control
panel flashes on and off and the message display indicates the specific fault.
Fault messages are summarized in Table 17.
Displayed faults fall into one of two categories:
•
Operator correctable
•
Field service required
Operator-Correctable Fault Messages
For the operator-correctable faults, follow the suggested corrective action
under the solution section of the table. After correcting the displayed fault,
press the PAUSE key to clear the error message and status indicator and
resume printing. If the fault message reappears, power off the printer and wait
15 seconds before powering on the printer again. If the error condition
persists, contact your authorized service representative.
Fault Messages Requiring Field Service Attention
If a fault is not correctable by the operator, the fault message is followed by an
asterisk (*). This usually indicates that an authorized service representative is
needed. You should try two steps to clear the fault before calling your
authorized service representative:
1. Set the printer power switch to O (off), wait 15 seconds, then turn the
printer on again. Run your print job again. If the message does not
appear, it was a false indication and no further attention is required.
2. If the message reappears, press the PAUSE key. If the message goes
away, it was a false indication and no further attention is required. If the
message reappears, call your authorized service representative.