InfoPrint 5504-R40, User Manual

Page: 325 / 402

Fault Messages
325
PAPER OUT
TIMEOUT
Yes In the CT emulation
with a coax interface, a
time-out message is
sent to the host if paper
is not loaded within 10
minutes after PAUSE
was pressed to clear a
paper out fault. Load media and run a print
test. If the message persists,
contact your authorized service
representative.
PARITY ERROR Yes Parity error (serial
interface). Check your serial host
interface parameter settings. If
necessary, change them so
they match the settings of the
attached host.
PGL ERROR Yes Appears when the
"Fault" option is
selected from Error
Report in the front
panel. Deselect "Fault" from Error
Report on the front control
panel.
PLEASE WAIT Yes The printer is
performing an
operation that takes
some time. Wait until message clears.
POOR SCANNING
Check Head&Heat
Yes Data validation failure:
The ratio between bar
code elements is too
small.
Adjust heat/speed/pressure.
POOR SCANNING
Check media
Yes Data validation failure:
The bar code is only
good in small bands
that are difficult to
scan. Check for ribbon wrinkle. Roll
wrinkled area onto take-up
spindle.
POOR SCANNING
Inspect head
Yes/No Data validation failure:
Defects failure;
blemishes with the bar
code are detected.
1. Check paper and ribbon to
make sure they are clean,
unwrinkled, and installed
properly.
2. Clean printhead.
3. If message persists,
replace the printhead.
Table 17. LCD Message Troubleshooting (continued)
Displayed Message
Can User
Correct?
Explanation Solution