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Chapter 6
Troubleshooting
6.10 Color Printer
No. Symptom
Check
Remedy
1
The error message
"Couldn't receive printer
information" appears.
Check if you are using a printer
recommended by Fukuda Denshi.
Use only printers recommended by
Fukuda Denshi.
Check if the printer icon
lights. Turn the printer on.
Check if the printer has run out of
ink in the [Color Printer
Maintenance] window.
Replace the ink.
(
☞
5.7.3)
Check if the printer has run out of
paper.
Load chart paper.
Check if a paper jam has occurred. Open the rear door, clear the paper
jam and press the Resume Print
button.
Restore the printer from a
paperless state.
Press the Resume Print button on
the printer.
Check if the printer cover is open.
Make sure the printer cover is
completely closed. Printing will not
start if the cover is even slightly
open.
Check if the printer cable is loose
or broken. If the device is
connected via a print server, check
the connection with the print
server, the power supply and the
connecting cables.
Connect the cable correctly.
Replace the cable if broken.
2
Printing is not possible.
Check the power supply during
communications.
Pin 1 on CN15: +5 V
(
☞
10.1.1.C2)
The IC34 is defective and should
be replaced. (
☞
10.1.1.C2)
The ink may have clogged up.
Perform nozzle cleaning.
(
☞
5.7.2)
Perform nozzle cleaning in the
[Color Printer Maintenance]
window. Note that frequent nozzle
cleaning will deplete the ink. Do not
perform nozzle cleaning unless
absolutely necessary.
3 Prints
white
sheets.
The tape has not been removed
from the ink cartridges.
Take the print cartridges out and
remove the tape.
The ink may have clogged up.
Perform nozzle cleaning.
(
☞
5.7.2)
Perform nozzle cleaning in the
[Color Printer Maintenance]
window. Note that frequent nozzle
cleaning will deplete the ink. Do not
perform nozzle cleaning unless
absolutely necessary.
4
Print quality is poor.
The color ink and black ink nozzles
may be misaligned.
Perform head adjustment in the
[Color Printer Maintenance]
window.
5
The paper jams.
The feed rollers slip and the paper
does not advance fully.
Open the rear door and clean the
feed rollers with a cotton swab, etc.
Confidential
Copying Prohibited
6-15
Summary of Contents for VaSera VS-1500
Page 12: ...Confidential Copying Prohibited x ...
Page 18: ...0 Chapter 1 Features 1 6 Confidential Copying Prohibited ...
Page 32: ...Chapter 4 Names of Parts of Equipment 4 6 Confidential Copying Prohibited ...
Page 42: ...Chapter 5 Maintenance 5 10 Confidential Copying Prohibited Diagonal Line Stripe ...
Page 178: ...Chapter 10 Part Location Diagram and Checkpoints Confidential Copying Prohibited 10 3 ...
Page 180: ...Chapter 10 Part Location Diagram and Checkpoints Confidential Copying Prohibited 10 5 ...
Page 191: ...Chapter 10 Part Location Diagram and Checkpoints 10 16 Confidential Copying Prohibited ...
Page 207: ...Chapter 11 Spare Parts List 11 16 Confidential Copying Prohibited ...