Docomo N-09A, Instruction Manual

Page: 454 / 572

452
Appendix
/Troubleshooting
The screen or ring tone active for an incoming
call or mail is the default setting
●
Depending on the combination of receiving screen and
ring tone or the priority sequence, either the receiving
screen or ring tone may be restored to default.
●
When you set downloaded Flash movies as the
receiving display or received result screen for mail and
set i-motion/music for ring tones, the screen display
may be restored to default depending on the
combination of receiving screen and ring tone.
Receiving an incoming call immediately after turning
on the power displays the phone number but does
not display the name stored in the phonebook
●
The FOMA card (UIM) may be being read immediately
after turning on the power. The phonebook function
may not be available then.
Talk
The other party’s voice is difficult to hear during a
call, or too loud
●
Is the earpiece properly held on your ear?
→
p.22
●
Is anything (e.g. a sticker) obstructing the earpiece?
●
Is anything obstructing the speaker in handsfree mode?
●
Did you change the “Volume” setting?
Change the setting so that you can hear the other party
clearly.
→ p.67
●
Try changing the Hyper Clear Voice setting.
→
p.63
Sending/Receiving Mail (Ring Tone/
Image/Illumination)
The receiving message operations (ring tone
sounding, vibrator, incoming call lamp flashing)
are not performed when a mail arrives
●
Is “Mail/Msg. ring time” set to “OFF”? → p.102
●
Is Original lock for “Disp. recv. mail/msg.” under
“Incoming/Mail disp.” active?
→ p.133
●
Is “Receiving setting” set to “Operation preferred”?
→ p.171
●
Is the mail address or phone number of the third party
stored as secret data?
→ p.127
The ring tone sounding when a mail arrives is
different from what you selected for the mail address
●
When the ring tone settings are duplicated, the priority
is assigned.
→
p.99
●
If you have received multiple mail, the tone set for the
last received mail address sounds.
→ p.99
●
If the format of the sender’s mail address is “phone
number@docomo.ne.jp”, save only that phone number
as a mail address and set a distinctive ring tone for that
mail address in “Ring tone” under “Mail (recv.)”.
→ p.93
●
Is the sender’s mail address (a mail address shown on
the received mail detail screen) stored in the
phonebook correctly and did you set a distinctive ring
tone for that mail address in “Ring tone” under “Mail
(recv.)”?
→ p.93
●
If you receive SMS, a distinctive ring tone set in “SMS
(recv.)” for the phone number in the phonebook
sounds.
→ p.93
The color of illumination flashing when a mail
arrives is different from what you selected for the
mail address
●
When the illumination settings are duplicated, the
priority is assigned.
→
p.112
●
If you receive multiple mail, the incoming call lamp
flashes following the settings of the “Illumination” under
“Mail (recv.)” that is set to the last received mail
address.
→
p.112
●
If the format of the sender’s mail address is “phone
number@docomo.ne.jp”, save only that phone number
as a mail address and set distinctive illumination for
that mail address in “Illumination” under “Mail (recv.)”.
→ p.93
●
Is the sender’s mail address (a mail address shown on
the received mail details screen) stored in the
phonebook correctly and did you set illumination for
that mail address in “Illumination” under “Mail (recv.)”?
→ p.93
●
If you receive SMS, distinctive illumination set in
“Illumination” under “SMS (recv.)” for the phone number
in the phonebook flashes.
→ p.93
Mail is not automatically received
●
If “Receive option setting” is set to “ON”, set it to “OFF”.
→ pp.157, 171
●
Is the mail address or phone number of the third party
stored as secret data?
→ p.127
Mail are not automatically filtered
●
If the sender’s mail address is “phone number@
docomo.ne.jp”, save only the phone number in the
Auto-sort settings.
→
p.167
●
If the sender’s mail address is not “phone number
@docomo.ne.jp”, save the entire address including the
domain in the Auto-sort settings.
→ p.167
Attached file is not received
automaticallyAttached file is deleted
●
Check the “Prefer attachment” setting.
●
Check the “Limit Mail Size” setting. For details, refer to
“Mobile Phone User’s Guide [i-mode] FOMA version”.
Receiving SMS does not display the sender’s
name stored in the phonebook
●
Did you correctly store the sender’s phone number on
the phone number column (
) of the phonebook?
→
p.86
You were disconnected while sending mail, then
received SMSA message appears when you retry
●
SMS interrupts communication and notifies you that a
large amount of data is being transferred within a given
time. Follow the SMS content and displayed message.