Altigen MaxACD Administrator, Manual, Page: 89 / 261

Configuring the Extension
MaxACD Administrator Manual 79
Note: This configuration is on top of the regular AA configuration. The system will
execute the regular AA action items after a language preference is selected by the
caller.
Configuring the Extension
Extension users have a default language configured, and that language is always used
for them whenever they hear a prompt on their extension. The default language is
assigned in
Extension Configuration > General tab.
Figure 8-5. Selecting a language for an extension user
In the Language drop-down list, select the desired language, and click OK .
Extension User Can Change Language Setting
Extension users can change the extension’s language setting by using feature code #12,
if feature code #12 is configured on the
System > Multilingual Configuration >
Feature Code tab:
Figure 8-6. Configuring feature code #12 to let user change a language selection